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Selim Ach Selim Ach is Economic Modeler at the International Air Transport Association (IATA). He is in charge of managing and analyzing air transport economic data and contributes to the writing of several economic publications of the Association. Before joining IATA, Mr Ach worked for six years as a consultant within the air transport industry and participated in a number of European projects for Airbus, Eurocontrol, and the French civil aviation research center of air navigation. He was involved in several economic and statistical analyses as well as in operational studies in the field of air transport infrastructure, more specifically in air traffic management and air traffic control. Mr Ach obtained a BSc in Econometrics and a Master of Air Transportation Economics from the University of Toulouse and the French school of civil aviation (ENAC), France. Rashid Bashir Rashid Bashir is an experienced Economist and he leads Deloitte UK’s Policy Economics Practice. He has over 10 years experience in economic analysis, modeling, and evidence-based policymaking, both in the United Kingdom and internationally. He has a strong track record in innovating and in tackling some of the most challenging economic policy issues (such as globalization, climate change, and economic competitiveness). He has led economic impact assessments in the Tourism, Hospitality & Leisure industry, including the recent Deloitte study on the Economic Case for the Visitor Economy in the UK, where he applied the tourism economic impact framework. Prior to joining Deloitte, Mr Bashir was Head of Policy and Economics for one of the regional development agencies in the United Kingdom, where he led regional economic development and sector growth strategies. Jennifer Blanke Jennifer Blanke is Director and Senior Economist, and Head of the Global Competitiveness Network at the World Economic Forum. Since joining the team in 2002, she has written and lectured extensively on issues related to national competitiveness and has served as a lead editor on a number of regional and topical competitiveness reports, including The Global Enabling Trade Report, The Travel & Tourism Competitiveness Report, and The Lisbon Review. From 1998 to 2002, she was Senior Programme Manager responsible for developing the business, management, and technology sections of the World Economic Forum’s Annual Meeting in Davos. Before joining the Forum, Dr Blanke worked for a number of years as a management consultant for Eurogroup, Mazars Group in Paris, France, where she specialized in banking and financial market organization. Dr Blanke obtained a Master of International Affairs from Columbia University and an MA and a PhD in International Economics from the Graduate Institute of International Studies (Geneva).
Thea Chiesa Thea Chiesa is Associate Director and Head of Aviation, Travel and Tourism at the World Economic Forum. She has a background in business development and strategic planning in the aerospace/telecom industry, having spent nine years working with Telespazio both as part of Telecom Italia and Finmeccanica. She was part of the founding team of TVFiles SpA, an Italian telecommunication startup offering satellite broadband services to the media, pharmaceutical, and 3G industries, where she held the role of business development and was responsible for the relations with the European Union and the European Space Agency. At the Forum, she has developed an expertise in the Travel & Tourism industry, having headed the community for seven years. Coupled with her background in advanced communications systems, Ms Chiesa has developed a passion for the Travel & Tourism industry. She is currently working with key government and industry leaders in developing strategies and implementing innovative projects in the fields of T&T competitiveness and climate change as well as rebranding campaigns. Ms Chiesa has a BSc in Management from Boston College and a Master in International Relations from Boston University. She is an alumna of the World Economic Forum’s Global Leadership Fellows Programme. Larry Dwyer Larry Dwyer is Qantas Professor of Travel and Tourism Economics in the Australian School of Business at the University of New South Wales. Professor Dwyer publishes widely in the areas of tourism economics, management, and policy. He maintains strong links with the tourism industry at international, national, state, and local levels. Professor Dwyer is a member of the International Advisory Board of the Business Enterprises for Sustainable Tourism Education Network (BESTEN), the Centre for Tourism Economics and Policy within the Sustainable Tourism Cooperative Research Centre, and the Standards of Excellence Assessment Panel of THE-ICE (International Centre of Excellence in Tourism and Hospitality Education). He is a founding member and Vice President of the International Association for Tourism Economics and an appointed member of the editorial boards of 20 international tourism journals. In 2007, he was appointed Fellow of the International Academy for Study of Tourism, the world’s peak academic tourism association.
The Travel & Tourism Competitiveness Report 2009 © 2009 World Economic Forum
About the Authors
and has recently published a jointly edited book on Airport Slots (Airport Slots: International Experiences and Options for Reform. and Executive Director of a regional development agency. He has published several papers on airport regulation. 2008). especially the economics of air transport and tourism economics. Prior to joining Booz & Company. His positions included Sales Executive. and Training Director. Ashraf Ibrahim Ashraf Ibrahim has been the President and Owner of Clever Travel since 1998. promoting concrete economic research as well as reaching out to governments and universities across the world to build awareness of the industry. His research has covered measurement of the benefits of tourism. and leads Deloitte’s firm-wide services in regional development. He was contributing author to the US business bestseller Make or Break: How Manufacturers Can Leap from Decline to Revitalization (McGraw Hill. as a means of accelerating economic and social progression in the countries concerned. Accounting Officer for The Millennium Commission. Mrs Hancock’s CV before she began working at Deloitte is notable for her senior roles across the public sector: the youngest ever member of the Senior Civil Service in 1992. 490 The Travel & Tourism Competitiveness Report 2009 © 2009 World Economic Forum . Ufi Ibrahim As Chief Operating Officer of the World Travel & Tourism Council (WTTC). Ms Ibrahim works with heads of state and government. Ms Ibrahim became a specialist on immigration policy. advising on tourism policy and sustainable development. she advised a United Nations (UNWTO)–led project on the facilitation of travel through easing of visa restrictions in countries along the Silk Route. and objectives. cost restructuring.About the Authors Peter Forsyth Peter Forsyth has been Professor of Economics at Monash University since 1997. based in Amsterdam. the Training Committee of the Egyptian Tourism Federation. Training Manager. which she continues to lead. Amit Gautam Amit Gautam is an Associate with Booz & Company. such as the Australian Government’s Emissions Trading Scheme. Ms Ibrahim has developed the establishment of the Annual Global Travel & Tourism Summit. Ufi Ibrahim is responsible for the successful realization of the Council’s mission. Her record demonstrates her talent for championing highly aspirational projects and finding creative approaches to deliver them. and with cabinet ministers and their teams. Amir Girgis Amir Girgis is an Economist at the World Travel & Tourism Council (WTTC). and training TSA teams across the globe. and a Consulting Partner. He has led projects in the Aviation. and in 2005 he delivered the Martin Kunz Memorial Lecture. Mrs Hancock heads Deloitte UK’s Public Sector Strategy Consulting business and is a member of the UK Executive. and the Training Committee of the Egyptian Travel Agents Association. Travel and Tourism sector in sustainability. for the tourism industry. Working directly with the leaders of industry. Mr Gautam worked at GE Aircraft Engines as a design engineer. Heather Hancock Heather Hancock is the Managing Partner for Innovation and Brand in Deloitte UK. Ms Ibrahim oversees the articulation and the implementation of the Council’s unique mandate to raise awareness of the importance of the industry. WTTC has issued special reports for governments around the world. Prior to joining WTTC. The Summit is the industry’s most prestigious gathering for discussions that shape future policies. Ms Ibrahim had been in charge of the American Express Global Passport and Visa Unit.” whose creation she led. he spent 15 years working with Sheraton Hotels in Egypt. He has also done substantial research on tourism economics and policy. Mr Gautam holds a Bachelor of Mechanical Engineering from IIT Bombay and and an MBA from Carnegie Mellon University. Recent work has involved using computable general equilibrium models in analyzing tourism and aviation policy issues. Boat Manager for Sheraton Nile Cruises. and developing models to assess the implications of climate change policies. He obtained a First Class Honours degree in Economics from the University of Southampton and a Master in Economics from Warwick University. Chief Executive of a special local authority. she also works closely with industry leaders to define the key topics for dialogue in the signature “Round. Tourism & Aviation Committee in Egyptian Junior Businessmen (EJB). In 1999. and strategy development in Europe and the United States. and the taxation of tourism. Ms Ibrahim graduated with honors from the London Metropolitan University in 1991 with a Bachelor of Arts in Leisure & Tourism Management studies. Her skill lies in understanding and anticipating the political and public dimensions of challenging projects—managing stakeholders and external expectations while keeping delivery on track. the assessment of international price competitiveness of tourism industries. Since June 2008. Before opening his private business. Professor Forsyth has been a frequent speaker at the Hamburg Aviation Conference. aims. Mr Girgis travels extensively. Trainer and Professor of Hospitality Management at the American University in Cairo. During her eight years in this role. 2008). Ashgate. her thesis discussed competitive differentiation through knowledge management in organizations. As the author of the Summit program. He is further involved in creating. In addition. He is a member in the Egyptian National Competitiveness Council's (ENCC) Travel & Tourism Competitiveness Council and was previously a TVET Consultant. Mrs Hancock brings extensive experience in delivering challenging projects in tight timescales and in the public eye. he has been leading the multistakeholder dialogue at the World Economic Forum on the Travel and Tourism Climate change project. She is the firm’s Lead Client Service Partner for the London 2012 Olympic Games. Current research includes climate change policies and their impact on aviation. updating. He is a member of the Travel. Most of his research has been on transport economics. United States. Ms Ibrahim has recently graduated (December 2008) with distinction in her MBA from the Open University. Under her supervision. Mr Girgis is involved in the production of WTTC’s 181 annual economic impact TSA reports. In close partnership with Oxford Economics.
he was formerly Head of Global Economic Research at UBS Warburg and Chief Economist at Ernst & Young. In addition. Mr Oaten has worked extensively in the Middle East. He has also been in charge of the final editing of the various volumes of the UNWTO’s long-term forecast study Tourism 2020 Vision. In the last 24 months. and integration services to travel. market review. and globally. co-authored books on opening up European aviation. and airline liberalization. sustainability. An economist with over 20 years of international experience in several industries. hospitality. based in Düsseldorf. Before that he was Head of Global Economic Research at the investment bank SBC Warburg (now UBS). and the Ethiopia Think Tank. He also advised on the financial sector’s role in promoting good corporate governance and responsibility and directed the initiative launched by the UK Prime Minister at the World Summit on Sustainable Development. Germany. Brian Pearce Brian Pearce is Chief Economist of International Air Transport Association (IATA). He has been a member of two European Union High Level Commissions—on Airline Liberalization and on Tourism Employment—as well as a member of the UK Roundtable on Sustainable Development. Previously. the Netherlands. Europe. Mr Kester worked in the UNWTO at the Statistics. Marriott International. and a member of the company’s global transportation group. InterContinental Hotels Group. Mr Pearce was involved in the UK Air Transport White Paper and in the discussion and design of policies to influence aviation’s impact on the environment. He has 34 years of experience providing strategic. and infrastructure sectors in European and Middle East geographies. Economic Analysis and Market Research section. As Chief Economist at Ernst & Young’s economic forecasting consultancy. economic impact assessment. He was frequently called on by television. Hospitality & Leisure at Deloitte and is based in Dubai. the President of Zambia’s Business Advisory Council. and risk management. He has represented the firm in its partnership with the World Economic Forum on Travel & Tourism. He is Chair of the Advisory Board of the DeHaan Institute at Nottingham University in the United Kingdom. Professor Lipman has written and lectured around the world on tourism strategy. he worked as a journalist concentrating on passenger rail markets. he worked for seven years at Statistics Netherlands as a researcher in the field of socio-cultural statistics. including the sale of InterContinental. and Senior Tourism Research Fellow at George Washington University in the United States. As the partner in charge of the Global Tourism. as well as on the Facts & Figures section of the UNWTO website. business planning. issued three times a year. Prior to joining IATA. He also regularly collaborates on the preparation of news releases. As such. Dr Pietsch focuses on market assessments. Geoffrey Lipman Geoffrey Lipman is Assistant Secretary General and Spokesperson of UNWTO. prior to that.John Kester John Kester is Chief of the Market Intelligence & Promotion Department at the World Tourism Organization (UNWTO). and Global Hyatt. Mr Kester graduated in Social Science with a specialization in research methodology and data analysis from the University of Leiden. and has contributed to several occasional documents such as the report Tourism Generating Markets: Overview and Country Profiles and various reports prepared by UNWTO in the framework of the Tourism Recovery Committee. He is a Fellow of the Tourism Society. Mr Kyriakidis has also served as the Lead Client Service Partner for a number of major Hospitality & Leisure companies in Europe and worldwide. Le Meridien. Mr Kyriakidis’ strengths include an in-depth understanding of the industry trends that impact the performance of the industry. the ITEM Club. and the sale/manage-back of the InterContinental Hotels Group UK asset portfolio of 75 UK hotels. Alex Kyriakidis Alex Kyriakidis is Global Managing Partner of Tourism. specializing in aviation government relations and competition. railways. He has worked at a senior level with some of the leading players across the industry in the United Kingdom. and established a Think Tank on Free Trade in the Air. with over eight years of experience advising and supporting hospitality and leisure businesses. from 1990 to 1999. leading large complex strategy and business planning projects. a publication aimed at monitoring the short-term evolution of tourism. Hospitality & Leisure group. Hospitality & Leisure Industry program at Deloitte. During this time he published extensively on international financial and economic issues and advised private. Timm Pietsch Timm Pietsch is a Senior Research Analyst of Booz & Company. including Dubai Holdings. competitive intelligence. He is involved in the preparation of the yearly Tourism Market Trends series of regional reports. Mr Oaten brings a considerable breadth of experience in the sector across strategy. he was also a Founding Partner in Global Aviation Associates. where he worked from 1966 to 1985. Since its inception in 2003. financial. Prior to joining Booz & Company in 2005. The Travel & Tourism Competitiveness Report 2009 © 2009 World Economic Forum About the Authors 491 . His main areas of expertise include Travel & Tourism and passenger and freight transport across aviation. He has advised many of the most prominent travel and hospitality companies on strategy. and financial and commercial due diligence engagements. Mr Kyriakidis has also led global teams on major M&A transactions. Simon Oaten Simon Oaten is an Assistant Director in the Deloitte UK Tourism. where he has worked since 1999. and trend analysis on an international basis. the World Tourism Organization. He was the first President of the World Travel & Tourism Council (WTTC). Dr Pietsch holds an MA and a PhD from Düsseldorf University. He was the Chair of Green Globe from 2000 to 2007. he was Executive Director of the International Air Transport Association (IATA). he has been involved in the development of the UNWTO World Tourism Barometer.and public-sector clients in over 20 countries. and leisure companies. Adjunct Professor at Victoria University and Griffith University in Australia. he worked with the UK Treasury’s and other econometric models to analyze public policy and forecast global economic prospects. radio. attest. M&A transactions. Before joining the UNWTO. in Tokyo and then London. and the press to comment on government economic policy.
marketing. and the railway industry. also based in Geneva. tourism operators. Her main areas of expertise are Global Politics and International Trade. She has held the positions of Head of the Research Department at the Egyptian Banking Institute and Financial Markets Advisor to the Senior Financial Advisor of the Minister of Investment at the Egyptian Ministry of Investment. Dr Ringbeck holds a diploma in Mathematics from the University of Münster. Since 2002. He has received several international awards for his academic work. Travel and Tourism group. Eva Trujillo Herrera Eva Trujillo Herrera is a Research Analyst with the Global Competitiveness Network. and he obtained a PhD in Economics from the University of Osnabrück. helping with the Creative Industries Program. Dr Ringbeck is a well recognized senior advisor in the European. Heba Zayed Heba Zayed is currently working as the Deputy to the Executive Director of the Egyptian National Competitiveness Council (ENCC). based in Düsseldorf. postal and logistics companies. entitled “Institutional Restructuring of Financial Regulators: The Case of Egypt. She obtained a Bachelor and a Master of Economics from the American University in Cairo. Before starting his career in management consulting. Canada. Illinois. such as airlines.” 492 The Travel & Tourism Competitiveness Report 2009 © 2009 World Economic Forum . Mrs Trujillo Herrera holds an MA in Applied Economics from Northern Illinois University in DeKalb. and is currently working on her PHD Thesis dissertation. Dr Ringbeck is the author of several business books (including the US business bestseller Do IT Smart) and numerous publications on business strategy.About the Authors Jürgen Ringbeck Jürgen Ringbeck is a Partner and Senior Vice President of Booz & Company. he worked as a Guest Professor at the University of Toronto. he has acted as a senior advisor to the World Economic Forum and leads the work of Booz & Company as a strategic partner of the Forum’s Aviation. Switzerland. Asian. and IT management. in the United States. she worked as a Consultant for the International Trade Center (ITC / WTO / UNCTAD) in Geneva. During her studies she was an Intern at the United Nations Conference on Trade and Development (UNCTAD). Germany. and Middle East transportation industries. Her responsibilities include the computation of a range of indexes as well as data analysis for various projects and studies. Prior to joining the Forum. Germany. He is the Head of the Global Transportation Practice.