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Adrian Chan

274 Colette Drive 226-289-7784 London, ON N6E3S9 achan88@uwo.ca ca.linked in.com/pub/adrian-chan/33/200/234

Highly motivated ind ivid ual with diverse experiences in project management, promotio nal planning, and cultural learning. Results-driven, detail-oriented, and resourceful learner who ta kes initiative to identify areas of improvement. Strong communication skills developed through writing courses and workshop facilita tion experiences.

Experience
VIP Social Events Coordinator - The Student Development Centre The University of Western Ontario 2013 - Present London, ON Event Facilitation Developed and coordinated social and professional development events for over 50 volunteers Established relationships with local organizations for recruitment to events Promotional Experience Promoted SDC services and VIP program to parents and students at Western's Open House Conducted focus groups and interviews with supervisors and volunteers to collect data useful for improving event attendance and the VIP experience Created posters and persistently advertised events through e-mail and social media Program Facilitator - YMAP: Mapping the Way for Newcomer Youth Program YMCA 2010 - 2011 London, ON

Marketing Skills Implemented marketing and communicatio ns plan to increase number of participants and program branding; result was a clearer online presence and unified staff effort in recruiting students Designed promotional brochure and established program objectives Communication and Interpersonal skills Coordinated workshops and training modules to train immigrant yo uth on basic life skills, Canadian culture, personal management, and professional development Mentored interna tional students individ ually to support their needs and provide them with enrichment opportunities to improve self-confidence and gain experience Administrative Support Assistant London Cross Cultural Learner Centre Summer 2009 & 2010 London, ON

Workshop Facilitation Collaborated with the careers department to design and deliver job search workshops to permanent resident clients Researched content for a user-friendly booklet and confidently facilita ted discussion among clients Organizational Skills Multi-tasked in a fast-paced office environment providing information to immigrant clients, operating a busy multi-line telep hone system, directing callers to appropriate resources and personnel, managing staff schedules and appointments, and completing and organizing paperwork Cultural Sensitivity Crossed language and cultural barriers when patiently co mmunicating with frustrated clients who spoke very little English in order to identify their problem and offer an appropriate solution

Education
Microbiology and Immunology - Honors Bachelor of Medical Sciences (BMSc) Minor in Writing Studies, Certificate in Professional Communicatio n The University of Western Ontario 2010 - 2014 London, ON