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Date

Type 6/1/2013 GENERAL GENERAL GENERAL GENERAL GENERAL GENERAL GENERAL GENERAL GENERAL GENERAL WEB WEB WEB WEB WEB WEB WEB WEB WEB GENERAL WEB WEB WEB MOBILE MOBILE MOBILE MOBILE WEB WEB WEB WEB WEB

Feature / Function Story # Planning/setup Planning/setup Planning/setup Planning/setup Planning/setup Planning/setup Planning/setup Planning/setup Planning/setup Planning/setup Account Account Account Account Account Account Account Account Payment Payment Payment Account Account Account Account Account Car Insurance Training Car Insurance Car Insurance Car Insurance Car Insurance

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51

12/1/2013 MOBILE MOBILE MOBILE MOBILE MOBILE MOBILE MOBILE WEB WEB WEB WEB MOBILE

Payment Payment Car Insurance Payment Payment Car Insurance Account Life Insurance Life Insurance Life Insurance Life Insurance Life Insurance

WEB WEB WEB WEB WEB WEB MOBILE MOBILE MOBILE MOBILE MOBILE

Management Claims Claims Claims Claims Claims Claims Claims Claims Account Payment

52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88

3/1/2013 WEB MOBILE WEB WEB MOBILE MOBILE WEB WEB MOBILE MOBILE MOBILE

Payment Accident Accident Account Accident Account Management Management Help Help Help

6/1/2014

Story As a <role>, I want to <action>, to achieve <business value> Set up Server Environment Complete Release Planning Security and Privacy Configuration Set up Database Configuration Create logical/physical schemas/ Setup a Rule builder Setup rule repository to database. Setup Web Rule Editor to connect to rule repository that will Create/ Read/ Update/ Delete rules Setup LDAP authentication. Create active directory and access policy As a system, I must be able authenticate and authorize a user based on his Roles/Group As a manager I should be able to create a userid for our underwriter/analyst/users As a system I should bind the customer user id to its account in the Life Administration System As a customer, I want to log in to the system - WEB As a customer, I want to register for an account - WEB As an existing agent, I want to register for an account - WEB As a customer I should see my existing information. As a customer, I should be able to change my password As a system I need to implement security for payment processing - WEB As a system I need to connect to Check21 services As a customer, I want to pay bills for Car Insurance through credit or debit card As an underwriter I should be able to login As an underwriter/agent I must be able to see existing customer from paper process. As a customer, I want to log into the mobile app As a customer, I want to register for an account in mobile app As an agent I want to register for an account in mobile app As a Customer, I must be able to get the information on the current policy through mobile Training - Train users to Create/ Read/ Update/ Delete business rules As an underwriter I want to be able to add rules for car insurance quotes. As a customer I want to get a quote for Car - WEB As an underwriter I want to be able to add rules for car insurance application processing. As a customer I want to submit an application for car insurance - WEB As a customer, I want to use this application on an Android Phone. As a customer, I want to use this application on an iPhone Pilot Plan Training Deployment Go Live Debugging As a system I need to implement security for payment processing in mobile app. As a customer, I want to pay bills for Life Insurance through credit or debit card in mobile app. As a customer I want to get a quote for Car - WEB As a customer I want to take pictures of a check and make payments with remote deposit As a customer, I want to pay bills for Life Insurance through credit or debit card in mobile app. As a customer I want to submit an application for car insurance through mobile app. As a customer, I want to display my virtual insurance info mobile without internet connection. As an underwriter to be able to add rules for life insurance application processing. As a customer I want to submit an application for life insurance- WEB. As a system I want to prescreen the applications to accept or reject As an underwriter I want to review new application for life insurance- WEB As an underwriter I want to review new application for life insurance through mobile

As a manager I should be able to add rules for new agents to meet state/federal law requirement before registering sheeting. As a claim analyst I must be able to add rules for claims application processing. As a customer I want to be able to file a claim online. As a system, I want to approve/reject basic claim As a claim analyst I want to be able to manage a claim online As a customer, I want to get the status updates of the claim submitted As a customer I want to be able to file a claim online through mobile. As a claim analyst I must be able to add rules for claims application processing through mobile As a customer, I want to get the status updates of the claim submitted through mobile. customer,IIwant wantto tobe upload of my assets insured in to my my profile through mobile. As a customer able pictures to do automatic money transfers from bank account to do my payments mobile As a customer, I want to use this application on an Android Phone. As a customer, I want to use this application on an iPhone Pilot Plan Training Deployment Go Live Debugging As a customer I want to be able to do automatic money transfers from my bank account to do my payments As a customer I must be able to upload pictures of an accident through my mobile. As a customer I must be able to upload pictures of an accident through WEB. As a system, I must prompt user to change his password once in 6 months As a customer I must be able to collect accident information of an accident through mobile. As a system, I must prompt user to change his password once in 6 months As a system, I must be able to calculate the compensation due for the Agent As a system, I must be able to generate reports to the management As a customer, I want to get the Google map assistance to find gas stations, car repair As a customer, I want to have an online chat with representatives from EFS. As a customer I want to be able to call customer service with one click. As a customer, I want to use this application on an Android Phone. As a customer, I want to use this application on an iPhone Pilot Plan Training Deployment Go Live Debugging Debugging COMPLETION

Story Points 5 5 8 3 8 5 5 3 8 8 5 5 8 8 2 2 3 3 8 8 8 2 3 5 5 5 5 3 5 5 2 5 3 3 8 8 8 8 8 8 8 5 5 8 5 3 5 8 5 5 5

Release # 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2

Iteration #

"Done" Criteria (include the criteria which determine when a story is "done") 0 Operating systems/server configuration is done. 0 List of features, stories, task by priority and dependency. 0 Initial Security and Privacy Configuration are in place. 0 Initial Database configuration 0 Initial Database configuration 0 Rule builder available online 0 Successfully Delete/Read/Write 0 Available online and able to add,delete,edit rules 0 Successfully Authenticate via LDAP 0 Successfully create all roles/groups 1 Login successful 1 Successfully create a userId 1 Successfully retrieve existing customer information 1 Login successful 1 Registration successful 1 Registration successful 1 Successfully retrieve existing customer information 1 Successfully change password 1 Security requirement for financial transaction met 1 Successfully connect to Check21 service 2 Successfully make a payment 2 Login successful 2 View customer accounts 2 Login successful 2 Registration successful 2 Registration successful 2 View current policy 2 A claim analyst should successfully add/edit/delete a rule. 2 All rules needed for insurance quotes added 2 Provide an accurate quote to customer. 2 All rules needed for car insurance application added 2 Success car insurance application submission HTML5 code is successfully wrapped in native language for 3 Android 3 HTML5 code is successfully wrapped in native language for iOS. 3 Document and run pilot plan. 3 Train users 4 Successfully deploy live. 4 Complete change process. 4 Collect defect and fix them. 5 All security requiment for mobile payment met 5 Successful bill payment 5 Provide an accurate quote to customer. 5 Successful bill payment with a check 5 Successful bill payment 5 Successful submission of car insurance application 5 Successful display virtual insurance card without network connection 5 All rules needed for life insurance application added 6 Successful submission of life insurance application 6 Business rule successfully run and prescreen application 6 Successful review 6 Successful review

8 8 8 8 5 5 8 5 5 5 8 3 3 8 8 8 8 8 8 8 5 3 8 5 5 8 8 8 8 3 3 8 8 8 8 8 8

2 2 2 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 3 3 3 3 3 3 3 3 3 3 3 1 1 3 3 3 3 3 3

6 All rules for agents to meet state/federal laws added 6 All rules for claims processing added 6 Successful online claim filled 7 Rule engine approve/reject basic claims. 7 Successful manage a claim 7 Get claim status 7 Successful claim filled 7 Successful manage a claim 7 Get claim status 7 Successful picture uploading 7 Set automatic transfers HTML5 code is successfully wrapped in native language for 7 Android 7 HTML5 code is successfully wrapped in native language for iOS. 8 Document and run pilot plan. 8 Train users 8 Successfully deploy live. 8 Complete change process. 8 Collect defect and fix them. 9 Set automatic transfers 9 Successful picture uploading 9 Successful picture uploading 9 Update date and verify change password prompt 9 Collect and store accident info 9 Update date and verify change password prompt 9 Accurate agents compensation calculation 9 Generate reports to managements 9 Get the Google map assistance to find gas stations, car repair 10 Chat with a reprensatative 10 HTML5 Call customer service with on click. in native language for code is successfully wrapped 10 Android 10 HTML5 code is successfully wrapped in native language for iOS. 11 Document and run pilot plan. 11 Train users 11 Successfully deploy live. 11 Complete change process. 11 Collect defect and fix them. 11 Collect defect and fix them.

Comments

ork connection

Release 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1

Iteration 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1

1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2

1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 3 3 3 3 3 3

2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 3

3 3 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 6

3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3

6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 8 8 8

Story Name Set up Server Environment Set up Server Environment Set up Server Environment Complete Release Planning Complete Release Planning Complete Release Planning Security and Privacy Configuration Security and Privacy Configuration Security and Privacy Configuration Create active directory and access policy Create active directory and access policy Create active directory and access policy Create logical/physical schemas/ Create logical/physical schemas/ Create logical/physical schemas/ Setup a Rule builder Setup a Rule builder Setup a Rule builder Setup rule repository to database. Setup rule repository to database. Setup rule repository to database. Setup Web Rule Editor to connect to rule repository that will Create/ Read/ Update/ Delete rules Setup Web Rule Editor to connect to rule repository that will Create/ Read/ Update/ Delete rules Setup Web Rule Editor to connect to rule repository that will Create/ Read/ Update/ Delete rules Setup LDAP authentication. Setup LDAP authentication. Setup LDAP authentication. Create active directory and access policy Create active directory and access policy Create active directory and access policy As a manager I should be able to create a userid for our underwriter/analyst/users As a manager I should be able to create a userid for our underwriter/analyst/users As a manager I should be able to create a userid for our underwriter/analyst/users As a system I should bind the customer user id to its account in the Life Administration System As a system I should bind the customer user id to its account in the Life Administration System As a system I should bind the customer user id to its account in the Life Administration System As an existing agent, I want to register for an account - WEB As an existing agent, I want to register for an account - WEB As an existing agent, I want to register for an account - WEB As a customer, I want to register for an account - WEB As a customer, I want to register for an account - WEB As a customer, I want to register for an account - WEB As a customer I should see my existing information. As a customer I should see my existing information. As a customer I should see my existing information. As a customer, I should be able to change my password As a customer, I should be able to change my password As a customer, I should be able to change my password As a system I need to implement security for payment processing - WEB As a system I need to implement security for payment processing - WEB As a system I need to implement security for payment processing - WEB

As a system I need to connect to Check21 services As a system I need to connect to Check21 services As a system I need to connect to Check21 services As a customer, I want to pay bills for Car Insurance through credit or debit card As a customer, I want to pay bills for Car Insurance through credit or debit card As a customer, I want to pay bills for Car Insurance through credit or debit card As an underwriter I should be able to login As an underwriter I should be able to login As an underwriter I should be able to login As an underwriter I must be able to see existing customer from paper process. As an underwriter I must be able to see existing customer from paper process. As an underwriter I must be able to see existing customer from paper process. As a customer, I want to log into the mobile app As a customer, I want to log into the mobile app As a customer, I want to log into the mobile app As an agent I want to register for an account in mobile app As an agent I want to register for an account in mobile app As an agent I want to register for an account in mobile app As a customer, I want to register for an account in mobile app As a customer, I want to register for an account in mobile app As a customer, I want to register for an account in mobile app As a Customer, I must be able to get the information on the current policy through mobile As a Customer, I must be able to get the information on the current policy through mobile As a Customer, I must be able to get the information on the current policy through mobile Training - Train users to Create/ Read/ Update/ Delete business rules Training - Train users to Create/ Read/ Update/ Delete business rules Training - Train users to Create/ Read/ Update/ Delete business rules As an underwriter I want to be able to add rules for car insurance quotes. As an underwriter I want to be able to add rules for car insurance quotes. As an underwriter I want to be able to add rules for car insurance quotes. As a customer I want to get a quote for Car - WEB As a customer I want to get a quote for Car - WEB As a customer I want to get a quote for Car - WEB As an underwriter I want to be able to add rules for car insurance application processing. As an underwriter I want to be able to add rules for car insurance application processing. As an underwriter I want to be able to add rules for car insurance application processing. As a customer I want to submit an application for car insurance - WEB As a customer I want to submit an application for car insurance - WEB As a customer I want to submit an application for car insurance - WEB As a system I need to implement security for payment processing in mobile app. As a system I need to implement security for payment processing in mobile app. As a system I need to implement security for payment processing in mobile app. As a customer, I want to pay bills for Life Insurance through credit or debit card in mobile app. As a customer, I want to pay bills for Life Insurance through credit or debit card in mobile app. As a customer, I want to pay bills for Life Insurance through credit or debit card in mobile app. As a customer I want to get a quote for Car - WEB As a customer I want to get a quote for Car - WEB As a customer I want to get a quote for Car - WEB As a customer I want to take pictures of a check and make payments with remote deposit As a customer I want to take pictures of a check and make payments with remote deposit As a customer I want to take pictures of a check and make payments with remote deposit As a customer, I want to pay bills for Life Insurance through credit or debit card in mobile app. As a customer, I want to pay bills for Life Insurance through credit or debit card in mobile app.

As a customer, I want to pay bills for Life Insurance through credit or debit card in mobile app. As a customer I want to submit an application for car insurance through mobile app. As a customer I want to submit an application for car insurance through mobile app. As a customer I want to submit an application for car insurance through mobile app. As as customer, I want to display my virtual insurance info mobile without internet connection. As as customer, I want to display my virtual insurance info mobile without internet connection. As as customer, I want to display my virtual insurance info mobile without internet connection. As an underwriter to be able to add rules for life insurance application processing. As an underwriter to be able to add rules for life insurance application processing. As an underwriter to be able to add rules for life insurance application processing. As a customer I want to submit an application for life insurance- WEB. As a customer I want to submit an application for life insurance- WEB. As a customer I want to submit an application for life insurance- WEB. As a system I want to Prescreen the applications to accept or reject As a system I want to Prescreen the applications to accept or reject As a system I want to Prescreen the applications to accept or reject As an underwriter I want to review new application for life insurance- WEB As an underwriter I want to review new application for life insurance- WEB As an underwriter I want to review new application for life insurance- WEB As an underwriter I want to review new application for life insurance through mobile As an underwriter I want to review new application for life insurance through mobile As an underwriter I want to review new application life insurance through mobile a manager I should be able to add rules for newfor agents to meet state/federal law requirement before registering sheeting. As a manager I should be able to add rules for new agents to meet state/federal law requirement before registering sheeting. As a manager I should be able to add rules for new agents to meet state/federal law requirement before registering sheeting. As an claim analyst to be able to add rules for claims application processing. As an claim analyst to be able to add rules for claims application processing. As an claim analyst to be able to add rules for claims application processing. As a customer I want to be able to file a claim online. As a customer I want to be able to file a claim online. As a customer I want to be able to file a claim online. As a system, I want to approve/reject basic claim As a system, I want to approve/reject basic claim As a system, I want to approve/reject basic claim As an underwriter I want to be able to approve a claim online As an underwriter I want to be able to approve a claim online As an underwriter I want to be able to approve a claim online As a customer, I want to get the status updates of the claim submitted As a customer, I want to get the status updates of the claim submitted As a customer, I want to get the status updates of the claim submitted As a customer I want to be able to file a claim online through mobile. As a customer I want to be able to file a claim online through mobile. As a customer I want to be able to file a claim online through mobile. As an underwriter I want to be able to approve a claim through mobile. As an underwriter I want to be able to approve a claim through mobile. As an underwriter I want to be able to approve a claim through mobile. As a customer, I want to get the status updates of the claim submitted through mobile. As a customer, I want to get the status updates of the claim submitted through mobile. As a customer, I want to get the status updates of the claim submitted through mobile. As a customer, I want to upload pictures of my assets insured in to my profile through mobile. As a customer, I want to upload pictures of my assets insured in to my profile through mobile. customer,IIwant wantto tobe upload of my assets insured in to my my profile through mobile. As a customer able pictures to do automatic money transfers from bank account to do my payments mobile

As a customer I want to be able to do automatic money transfers from my bank account to do my payments mobile As a customer I want to be able to do automatic money transfers from my bank account to do my payments mobile As a customer I want to be able to do automatic money transfers from my bank account to do my payments As a customer I want to be able to do automatic money transfers from my bank account to do my payments As a customer I want to be able to do automatic money transfers from my bank account to do my payments As a customer I must be able to upload pictures of an accident through my mobile. As a customer I must be able to upload pictures of an accident through my mobile. As a customer I must be able to upload pictures of an accident through my mobile. As a customer I must be able to upload pictures of an accident through WEB. As a customer I must be able to upload pictures of an accident through WEB. As a customer I must be able to upload pictures of an accident through WEB. As a system, I must prompt user to change his password once in 6 months As a system, I must prompt user to change his password once in 6 months As a system, I must prompt user to change his password once in 6 months As a customer I must be able to collect accident information of an accident through mobile. As a customer I must be able to collect accident information of an accident through mobile. As a customer I must be able to collect accident information of an accident through mobile. As a system, I must prompt user to change his password once in 6 months As a system, I must prompt user to change his password once in 6 months As a system, I must prompt user to change his password once in 6 months As a system, I must be able to calculate the compensation due for the Agent As a system, I must be able to calculate the compensation due for the Agent As a system, I must be able to calculate the compensation due for the Agent As a system, I must be able to generate reports to the management As a system, I must be able to generate reports to the management As a system, I must be able to generate reports to the management As a customer, I want to get the google map assistance to find gas stations,car repair As a customer, I want to get the google map assistance to find gas stations,car repair As a customer, I want to get the google map assistance to find gas stations,car repair As a customer, i want to have an online chat with representatives from EFS. As a customer, i want to have an online chat with representatives from EFS. As a customer, i want to have an online chat with representatives from EFS. As a customer I want to be able to call customer service with one click. As a customer I want to be able to call customer service with one click. As a customer I want to be able to call customer service with one click. Deployment Deployment Deployment Pilot Plan Pilot Plan Pilot Plan Training Training Training Change process Go Live Debugging Debugging Debugging

Tasks virtual resources for Allocate servers Load OS, and set parameters Research select cloud provider for servers Complete Release Planning Complete Release Planning Complete Release Planning Data modeling Physical and Logical schemas Configure user roles

Design Add business logic and Coding and testing Design Add business logic and Coding and testing Design Add business logic and Coding and testing Design Add business logic and Coding and testing Design Add business logic and Coding and testing Design Add business logic and Coding and testing
Design user interface Testing Design user interface Design user interface Testing

Coding and testing Design Add business logic and Coding and testing Design UI Add business logic and Coding and testing Design UI Add business logic and Coding and testing Design UI Add business logic and Coding and testing Design UI Add business logic and Coding and testing Design Add business logic and Coding and testing

Task Owner Estimated Hours2 Status SE/DBA/NA Err:509 SE/DBA/NA Err:509 SE/DBA/NA Err:509 Group Err:509 Group Err:509 Group Err:509 SE/DBA/NA/BA/SA Err:509 SE/DBA/NA/BA/SA Err:509 SE/DBA/NA/BA/SA Err:509 SE Err:509 database SE queries Err:509 SE Err:509 DBA/BA/DEV Err:509 database queries DBA/BA/DEV Err:509 DBA/BA/DEV Err:509 DEV/BA/SA Err:509 database queries DEV/BA/SA Err:509 DEV/BA/SA Err:509 DEV/BA/SA/DBA Err:509 database queries DEV/BA/SA/DBA Err:509 DEV/BA/SA/DBA Err:509 DEV/BA/SA/DBA Err:509 database queries DEV/BA/SA/DBA Err:509 DEV/BA/SA/DBA Err:509 SE/BA Err:509 database queries SE/BA Err:509 SE/BA Err:509 SE/BA Err:509 SE/BA Err:509 SE/BA Err:509 BA/DEV Err:509 BA/DEV Err:509 BA/DEV Err:509 BA/DEV Err:509 database queries BA/DEV Err:509 BA/DEV Err:509 DEV Err:509 database DEV queries Err:509 BA/DEV Err:509 DEV Err:509 database queries DEV Err:509 BA/DEV Err:509 DEV Err:509 database DEV queries Err:509 BA/DEV Err:509 DEV Err:509 database queries DEV Err:509 BA/DEV Err:509 DEV Err:509 database DEV queries Err:509 BA/DEV Err:509

Design Add business logic and Coding and testing Design UI Add business logic and Coding and testing Design UI Add business logic and Coding and testing Design UI Add business logic and Coding and testing Design UI Add business logic and Coding and testing Design UI Add business logic and Coding and testing Design UI Add business logic and Coding and testing Design UI Add business logic and Coding and testing

database DEV queries

DEV

BA/DEV DEV database DEV queries BA/DEV DEV database DEV queries BA/DEV DEV database DEV queries BA/DEV DEV database DEV queries BA/DEV DEV database DEV queries BA/DEV DEV database DEV queries BA/DEV DEV database DEV queries BA/DEV Training Plan DEV Training execution DEV Training summary and followup BA/DEV Design UI DEV Add business logic and database DEV queries Coding and testing BA/DEV Design UI DEV Add business logic and database DEV queries Coding and testing BA/DEV Design UI DEV Add business logic and database DEV queries Coding and testing BA/DEV Design UI DEV Add business logic and database DEV queries Coding and testing BA/DEV Design DEV Add business logic and database DEV queries Coding and testing BA/DEV Design UI DEV Add business logic and database DEV queries Coding and testing BA/DEV Design UI DEV Add business logic and database DEV queries Coding and testing BA/DEV Design UI DEV Add business logic and database DEV queries Coding and testing BA/DEV Design UI DEV Add business logic and database DEV queries

Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509

Coding and testing Design UI Add business logic and Coding and testing Design UI Add business logic and Coding and testing Design UI Add business logic and Coding and testing Design UI Add business logic and Coding and testing Design UI Add business logic and Coding and testing Design UI Add business logic and Coding and testing Design UI Add business logic and Coding and testing Design UI Add business logic and Coding and testing Design UI Add business logic and Coding and testing Design UI Add business logic and Coding and testing Design Add business logic and Coding and testing Design Add business logic and Coding and testing Design Add business logic and Coding and testing Design Add business logic and Coding and testing Design Add business logic and Coding and testing Design Add business logic and Coding and testing Design Add business logic and Coding and testing Design

BA/DEV DEV database DEV queries BA/DEV DEV database DEV queries BA/DEV DEV database DEV queries BA/DEV DEV database DEV queries BA/DEV DEV database DEV queries BA/DEV DEV database DEV queries BA/DEV DEV database DEV queries BA/DEV DEV database DEV queries BA/DEV DEV database DEV queries BA/DEV DEV database DEV queries BA/DEV DEV database DEV queries BA/DEV DEV database DEV queries BA/DEV DEV database DEV queries BA/DEV DEV database DEV queries BA/DEV DEV database DEV queries BA/DEV DEV database DEV queries BA/DEV DEV database DEV queries BA/DEV DEV

Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509

Add business logic and database DEV queries Coding and testing BA/DEV Design DEV Add business logic and database DEV queries Coding and testing BA/DEV Design DEV Add business logic and database DEV queries Coding and testing BA/DEV Design DEV Add business logic and database DEV queries Coding and testing BA/DEV Design DEV Add business logic and database DEV queries Coding and testing BA/DEV Design DEV Add business logic and database DEV queries Coding and testing BA/DEV Design DEV Add business logic and database DEV queries Coding and testing BA/DEV Design DEV Add business logic and database DEV queries Coding and testing BA/DEV Design DEV Add business logic and database DEV queries Coding and testing BA/DEV Design DEV Add business logic and database DEV queries Coding and testing BA/DEV Design Add business logic and database DEV
queries Coding and testing Design Add business logic and database queries Coding and testing Build, Release and Deploy Load Testing Demo/Training DEV BA/DEV DEV DEV BA/DEV Group Group Group BA BA BA Group Group Group Group Group Group Group

Build Pilot Plan Select/train the end users Run Pilot Plan

Follow Training Plan Follow Training Plan Follow Training Plan Start change process. Identify support and maintenance task Identify the bugs and track them Release the patches/Debugging

Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509

Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509 Err:509

No of Releases Total No of Iterations in Project (0 + others) Total Number of Stories Number of stories in iteration 0 and 1 Number of Tasks in Iteration 0 and 1 Total number of tasks Average hour per task Hours per story point Hours for all story points in the project Total cost or work effort

3 8 72 20 54 205 14.1 40.19 2894 $4.08

Job Mail Room Clerk Data Entry Clerk Underwriter Assistant Underwriter Call Center Manager Call Center Service Representative Call Center Sales Person qualified to sell insurance and take loans EFS IT Project Manager EFS Systems Analyst EFS Developer EFS Business Analyst EFS Data Base Analyst EFS Security Expert EFS Network Engineer

Current Number of Employees


This does NOT include Contractors 14 22 27 45 11 400 20

Hourly Wage+ Benefits $12.00 $15.00 $17.00 $26.00 $30.00 $18.00 $28.00 Contractor $90.00 $58.00 $95.00 $52.00 $80.00 $48.00 $30.00 NA $110.00 $58.00 $100.00 $58.00 $110.00 $58.00

Hours Spent on Tasks

4341 1560 2643 1452 690 780 438

They wantto reduce this number to 200 by training current staff to sell and service They want to grow this in a year from 20 to 200

Number of Employees

Total cost over total tasks

x1 PM x1PMcontractor (split between 2) x1 SA x20 DEV x1 BA x1 DBA x1 SME x1 NE

$321,234.00 $81,120.00 $3,467,616.00 $43,560.00 $75,900.00 $45,240.00 $48,180.00

$4.1

total tasks

Million