You are on page 1of 6

Rsum: Maya More

Director-Consulting:Expert Enterprise Architect, Specialist in Business Transformation through Technology in Insurance and Healthcare domain.

Maya More
601 Sharda Govind, Near Neelam Nagar Phase 2, Mulund (East), Mumbai - 400081, India. Phone: 91-9819866646 Email: mayasmore@gmail.com

Professional Expertise
Experienced Enterprise Architect having 18 years expertise with premier organizations in the Global IT Consulting and BPO industry. Expert skills in Enterprise IT architecture, Business Transformation through Technology covering Strategy, Business Case and Program Design, Large BPO/ITO Deal Acquisition, and, developing Integrated Technology and Operations Solutions for insurance and healthcare domain in multiple geographies.

Career Summary
iGATE Computer Systems (formerly, Patni Computer Systems Ltd), Global IT Services MNC, from January 1998 till date. Mastek Limited, Global IT Services MNC, from July 1995 to December 1997.

Professional and Educational Qualifications


Bachelors Degree in Electronics Engineering, University of Mumbai, India, 1995 First Class with Honors Management Excellence program conducted by IIM-Ahmedabad Enterprise Architecture Frameworks by ICMG SEI for CMMi Level 5 Assessor LOMA Level 1 for Insurance

Technology Expertise
Enterprise Business Architectures : Business Process Management, Content Management and Document Management Architectures, Web and Portal Architectures, Enterprise Distributed Front Office/Back Office Architectures, Insurance Industry standard ACORD messaging and reference architecture. Business Process Management/ Enterprise Content Management : FileNet, Open Text Case 360, Tranzax defined and developed insurance solution frameworks on these technologies. End to end evaluation and selection of multiple imaging and workflow solutions such as Open Text Capture Center, Exigen Visiflow, Hyland OnBase and Newgen. Output Management/Customer Communications Management : Document composition and customer communication platforms such as Thunderhead, Open Text Stream Serve. Business Rules Technologies : 2013 Corticon, iLog defined and developed solution Page 1

Rsum: Maya More


Director-Consulting:Expert Enterprise Architect, Specialist in Business Transformation through Technology in Insurance and Healthcare domain.

frameworks on these technologies.

Insurance Technologies: Life and Health Policy administration platforms including InsPro Enterprise Life and Health, eBaoTech Life Policy Administration System, Oracle Policy Administration System (earlier AdminServer), led end to end evaluation process of these platforms and selection. Programming: Client Server (PowerBuilder), Database (Oracle, SQL Server) and J2EE/JEE technologies.

Domain Expertise
Life Insurance, Health Insurance covering Medicare, Long Term Care and other health products, Reinsurance Facultative and Treaty insurance, Property and Casualty/General Insurance. USA insurance markets as well as extensive research of UK, India and EMEA markets. Insurance company, Third Party Administration (TPA) open and closed blocks. Expertise in New business, underwriting, distribution channels solutions including commissions and compensation systems and policy administration system architectures including leading packaged solutions.

Professional Strengths
Ability to conceptualize new strategies and projects and grasp new trends and technologies. Clear and original articulation of business problems and solutions in consulting deliverables, assessment documents, thought papers and research reports. Proven capabilities in influencing client stakeholders and decision makers at CIO and leadership levels winning multiple complex deals, recently won highest award for winning largest ever deal for iGATE and getting selected over incumbent Tier 1 global consulting firms. Selected for fast track program for accelerated development towards leadership position in solutions track and received multiple successive promotions.

2013

Page 2

Rsum: Maya More


Director-Consulting:Expert Enterprise Architect, Specialist in Business Transformation through Technology in Insurance and Healthcare domain.

Career Experience
iGATE Computer Systems Ltd Director-Consulting January 1998 till date

Technology Strategy and Transformation Consulting/Advisory


Application Portfolio Rationalization Assessment for large P&C insurer with focus on rationalization of financial reporting, agency and premium booking systems. Customer Communications Platform evaluation and validation of document communication strategy for a large European P&C insurer. 5 year IT strategy and business case definition for acquired Third Party Administration (TPA) re-engineering. Defined IT architecture for the business and investment needs for modernization. Developed IT cash flow and P&L view for over $20MM investment and pricing models for new business acquisition. Evaluation and selection of enterprise platforms for policy administration, business process management, document management and output communications through RFX process. Engaged with leading vendors such as Oracle and IBM during evaluation and alliance formation. Delivered recommendation on every platform. Evaluated 4 leading administration platforms and over 6 different business process management platform among others. Conducted business process and systems assessments for integrating acquired business. Delivered multi-year IT solution recommendations and investment roadmaps. Delivered 3 year IT strategy with over $20MM investment for implementation of enterprise platforms for insurance business modernization. Collaborative development with alliance/ISV partnerships to develop joint solution and delivery models. Partners include Oracle, IBM (FileNet) in USA, Prima Solutions in France and TIA Technologies in Denmark among others.

Large Deals and Client Acquisition


Enterprise Architect for largest ever iTOPS (Integrated Technology and Operations) deal won by iGATE. Defined and collaborated with client, insurance arm of one of the largest Canadian banks, for an integrated architecture with enterprise workflow, middleware, integrated administration platform and customer communications platform to enable creation of a transformed, global business operations model. Enterprise architect for multiple iTOPs deals in insurance and reinsurance domain; responsible for solution definition and presentation of architecture to client teams. Engaging with multiple prospects across geographies to identify areas of transformation in their business operations through technology. Solution owner for system Integrator bid for greenfield operation set-up for large general insurer in India. Bid value $20 million and bid process covering RFP and proof of concept. Page 3

2013

Rsum: Maya More


Director-Consulting:Expert Enterprise Architect, Specialist in Business Transformation through Technology in Insurance and Healthcare domain.

Turnkey development bids ranging from $1-$5 million to for legacy transformation, re-engineering projects and data migration projects for UK/US/Canada based life and annuities insurers, long term care carriers, TPAs, closed block administrators, brokerage agencies and commercial brokers. Bid development also included design and oversight of working solution prototypes and proof of concept. Multi-year IT Outsourcing bids ranging $2MM - $40MM including TUPE, rebadging propositions and Service Level Agreement framework for large UK/US based life insurers, reinsurers, closed block administrators and commercial brokers. Prospect site visits for scope assessment, proposal pursuit, requirements gathering for bids related to data migration and turnkey development Managing client visits to offshore development centers including presentation of business unit capabilities.

IT Strategy and Architecture Development (2008-Till Date)


January 2010 till date o Life and Health TPA IT strategy, Future State Architecture Design and Platform Selection and Implementation Roadmap for iGATEs Closed Block TPA strategy. o Selected administration platform and BPM suite for imaging, workflow and document management. o Implementation roadmap design and initiation January 2008-2010 o Life Insurance New Business Reference Architecture o Life New Business Straight Through Processing and Long Term Care Claims administration frameworks on BPM and BRE technologies o Insurance Business/IT alignment Framework o Insurance Distribution and Sales Force Automation

For the above, responsible for definition of the business state and architecture, evaluation of underlying technology platforms delivered by alliance partners or vendors, creation of business case and solution inputs for Go To Market strategy.

Publications and Thought Leadership


Thought Paper on Innovation in Insurance Distribution Winner of Patni thought paper contest and published on www.igate.com Created propritary insurance industry value chain model and value creation model for insurance processes Published research and presentations for insurance industry conferences

2013

Page 4

Rsum: Maya More


Director-Consulting:Expert Enterprise Architect, Specialist in Business Transformation through Technology in Insurance and Healthcare domain.

January 1998 2003 Project Management and Delivery Project Manager/Project Lead April 2000 April 2003
Responsible for project acquisition, management and execution with delivery practices based on SEI-CMM Level 5 framework. Simultaneously managed multiple development and maintenance projects on client/server and web platforms for large clients in life insurance, long term care and reinsurance domain. All projects executed in onsite offshore delivery model.

Examples of key projects handled: Turnkey development of Financial Management System in Long Term Care Insurance Project Management of turnkey development project (peak team size 40), to develop a web based financial management systems for a long term care TPA, that included functions of policy billing, payment collection and reconciliation, general ledger and data extraction to an analytical database for daily premium recognition. The solution was implemented on n-tier J2EE architecture with all solution artifacts developed using UML. Project responsibilities included proposal development, client site visit for requirements development, leadership of all project phases from set-up, business analysis support, design, implementation, delivery and user acceptance. Specific job responsibilities included team training and development, project planning and tracking, work allocation, ensuring delivery quality, change management, issue management, client communication and status reporting. Web based development projects for global reinsurer Delivery responsibility for multiple delivery teams on web based J2EE development projects for a large global reinsurer. Job responsibilities included RFP development for new project acquisition, project set-up, project monitoring and execution. Solutions delivered included online bill presentment system, auto liability quotation and rating application, business interruption loss calculators and IBNR accounting. Development/Enhancement projects for a packaged Brokerage Agency Management solution Analyst Developer/Onsite Co-ordinator at Assurance/ChannelPoint at USA from July 1998-April 2000 GE Financial

Software Engineer at GE Financial Assurance/ChannelPoint from January 1998-June 1998

2013

Page 5

Rsum: Maya More


Director-Consulting:Expert Enterprise Architect, Specialist in Business Transformation through Technology in Insurance and Healthcare domain.

Mastek Ltd Software Analyst/Developer

July 1995 December 1997

Application Analyst/Developer/Project Lead in client server technologies PowerBuilder/Oracle and OpenROAD Ingres. Worked for clients in UK council tax and benefits applications. Member of Quality Implementation Team representing project delivery and member of Technology cell specializing in Powerbuilder research. Recipient of project contribution and team awards

2013

Page 6