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VIKAS SHARMA Professional Synopsis E-Commerce and E-Marketing Expert IT Operations and Administration Vendor Management Business systems

ystems & Database Management Team management and project managerial skills Overall knowledge of IT systems, hardware, software and infrastructure

Experience SARV Web Solutions - Partner (Jul 12 present) SARV Web Solutions is a Gurgaon based website designing and development agency, providing websites, web applications and web marketing services like SEO, SMO, PPC to its Indian and overseas clients. Key responsibilities Client acquisition and servicing Marketing and strategic partnerships Procurements, Recruitment and infrastructure management Managing the overall internet promotion of SARV, through SEO, SEM, SMM and PPC

Ideal Hotels Worldwide - Manager Technical Operations (Dec 10 Jun 12) Ideal Hotels Worldwide (IHW) is an alliance of international hotels offering marketing and representation. IHW alliance markets its hotels through both online and offline media, forms strategic alliances with travel associations, press and service providers. Headquartered in Hong Kong, IHW has offices in 15 counties and a sales network spread in more than 23 countries. At IHW, I am responsible for direct online channel strategy, technical administration, emarketing, and reporting. Key responsibilities Strategic decision for the e-marketing of the group Planning and Managing the overall online promotion, through SEO, SEM, SMM Administration of IT support to IHW offices worldwide Database management Strategic collaborations Newsletter management: IHW monthly e-newsletter goes to more than a 1.00.000 travel trade fraternity.

Smart Analyst India Pvt. Ltd., - Assistant Manager IT (Jul 04 Dec 10)

Technical Administration and Support Network and Security management Asset management Mail administration Storage and Backup management Infrastructure Development and Maintenance Vendor Management Chief Accomplishments Involved in development of new office premises and successfully handled the transfer of office equipments and processes Involved in automation of MIS reports for Payroll, Project costing and Leave Management Automated the IT complaint management system Implementation and maintenance of Newsletter management system Released Internet usage policy, Induction Presentation for the new joiners and user guide for internal processes

Education MBA IT, Sikkim Manipal University MDBA Marketing, Symbiosis School for Distance Learning, Pune Aptech Certified e-Commerce Professional from Aptech B.Com, Delhi University

Contact 133/5 Hans Enclave, National Highway 8, Gurgaon 28th March, 1977, Married +91 98914 20503, +91 99712 86678