You are on page 1of 37

CHAPTER 3

NEED, SCOPE AND OBJECTIVE OF THE STUDY

3.1 NEED OF THE STUDY:

The study was mainly conducted to identify distribution channel Strategy of

PepsiCo.

The study was conducted to know the problems faced by the retailers and

distributors and their perception towards the company and the customers perception towards the PepsiCo.

To study the PepsiCo current position in the market.

3.2 SCOPE OF THE STUDY

The main scope of this study is to ascertain the effectiveness of channel of

distribution.

The various methods to increase the sales volume of the concern. The methods

include regular information to the buyers creating a brand position in the market.

The study taking measures to make the brand remain in its position. One of the important aspects of this study is also to increase the market segment

for the product


Through this study company can know about its growth Through this study company will know about the availability of its products in the

market.

3.3 Objective of the study

To know distribution channel Strategy of PepsiCo. To know the importance of Distribution channel strategy in Positioning of the product. To know the PepsiCo planning towards the distribution channel strategy. How strong relationship PepsiCo has with the distributors and retailers. Perception of consumer towards the PepsiCo product. Perception of retailers towards the distribution channel of the PepsiCo To collect data about the retailers that can be used for activating new channels and merchandising opportunities. To study of distribution and marketing strategy of pepsi, the major competitor in this category. To analyze the problems of retailers and customer. The performance level of the existing distribution channel. Satisfaction level of the customers (retailers) towards the existing distribution channel. To beat the competitors and to lessen the sale of substitute brands available in the market.

CHAPTER 4

RESEARCH METHODOLOGY

4. REARCH METHODOLOGY

MEANING OF RESEARCH: Research in a parlance refers to a search for knowledge. One can also define research as a systematic search for pertinent information on specific topic. In fact research is an art of scientific investigation.

DEFINITION: According to Clifford woody Research comprises defining and redefining problem, formulating hypothesis or suggested solutions, collecting, organizing and evaluating data, making deduction and reaching conclusion to determine whether they fit the formulating hypothesis. A research design is a logical and systematic plan preparing for directing a research study. It specified the objective of the study the methodology and techniques to be adopted for achieving the objective. It constitutes the blue print for the collection, measurement and analysis of the data. Methodology is defined as A particular procedure or set of procedures, the analysis of the principle or procedure of enquiry in particular fields. This chapter gives a clear picture of how the study has been carried on. It summarizes the procedure in this study. It describes the objective of the study, the basic for the final analysis the methods of data collection, for selecting samples and limitation of the study. The value of any scientific and systematic study lies in its methodology.

TITLE OF THE STUDY: A STUDY ON DISTRIBUTION CHANNEL AT PEPSICO NEED OF THE STUDY: The study was mainly conducted to identify distribution channel Strategy of PepsiCo.

STATEMENT OF THE PROBLEM: The study was conducted to know the problems faced by the retailers and distributors and their perception towards the company and the customers perception towards the PepsiCo.

4.1 RESEARCH DESIGN:


A study design is the arrangement of the condition for the collection and analysis of data in a manner which helps the purpose of the study. As the study was made on the distribution channel of PepsiCo and such documents being considered confidential, the questionnaire method of surveying the distributer was adopted and separate questionnaire was prepared for the customers and retailers. Each question has 2-4 options, giving sufficient options to the respondents. On the bases of the answers to these questions, the findings are analyzed. Method of research- Description research was used. Tools used for data collection: A questionnaire was structured together the primary Information.

4.2 SAMPLING DESIGN:


Sample unit: Distributers of PepsiCo, Retailers and customers

Sample size: 100 respondents Sampling technique: Random sampling Sampling method: Probability sampling Place of study: Jalandhar, Punjab PLAN OF ANALYSIS: The questionnaires were tabulated using tally method. The tabulated data was analyzed and inferences were drawn. The tabulated data has been depicted in the form of a graph. The promoters of different brands working there were not taken for sample size.

4.3 SOURCES OF DATA COLLECTION:


The data has been collected from both primary and secondary methods have been used. 4.3.1 Primary data- It was collected by surveying the distributers of PepsiCo and Retailers and randomly to the customers going to retailers. 4.3.2 Secondary data- it was collected from, General library research source like marketing book. Advertising journals like magazines and newspaper. Internet: PepsiCo website, wiki 4.3.3 Structured questionnaire: Structured questionnaire is a printed list of questions to be filled by the respondents. The structured questions are being made as short as possible and simple to understand. The questionnaire is designed such that it helps to elicit the accurate information. 4.3.4 TOOLS AND TECHNIQUES: The first hand information was collected by interviewing the Distributor regarding the Strategies followed by the company for distribution channel. A questionnaire was formulated and circulated to the retailers and customers. Hence the survey method is the tool used here for data collection.

4.4 LIMITATION OF THE STUDY:


Biased- The study was purely based on the information provided by the respondents and they may be biased. Time constraint- The study was conducted in a short period of time and a detailed study was not possible. Cost constraint- This being a academic study suffers from cost constraint.

Area constraint- The area of study is limited to only Bangalore city. Sample constraint- The sample size was not large enough as planned, as the time factor was the key limitation in the study. Confidential constraint- Due to confidential constraint certain information, not all details could be obtained.

CHAPTER 5

DATA ANAYSIS & INTERPRETATION

5. DATA ANALYSIS AND INTERPRETATION


TABLE 5.1

Q.1PepsiCo have good distributions channel?

TABLE

SHOWING

WHAT

RESPONDENT

THINKS

ABOUT

PEPSICO

DISTRIBUTION CHANNEL. Sl No. 1 2 3 4 Particulars Strong Agree Agree Cant Say Disagree Total
ANALYSIS: From above table it can be observed that it can be observed that 43% of the respondent believe that PepsiCo has good distribution channel and 32 % of the retailer and distributer strongly agree that company has best distribution channel while 20% disagree that PepsiCo dont have good distribution channel and 5% of them cant say.

No of Respondent 32 43 05 20 100

Percentage 32 43 05 20 100

GRAPH: 5.1 SHOWING WHAT RESPONDENT THINKS ABOUT PEPSICO DISTRIBUTION CHANNEL

Strong Agree

Agree

Can't say

Disagree

20% 5%

32%

43%

INTERPRETATION: The data shows that company have good distribution channel but should focus more on their distribution channel and try to convert customer in strongly agree respondent by providing them better services and schemes. TABLE 5.2

Q.2. Distribution channel has an important role in positioning of the product? TABLE SHOWING DOES DISTRIBUTION CHANNEL IMPORTANT FOR POSITIONING THE PRODUCT

Sl No. 1 2 3 4

Particulars Strong Agree Agree Cant Say Disagree Total

No of Respondent 30 45 05 08 100

Percentage 30 45 5 20 100

ANALYSIS: From above table it can be observed that 45% of the respondent agree that Distribution channel plays an important role in building the positioning of the company and 30% strongly support that While 20% doesnt agree with the statement while 5% chooses cant say.

GRAPH:5. 2

SHOWING DOES DISTRIBUTION CHANNEL IMPORTANT FOR POSITIONING THE PRODUCT


Strong Agree Agree Can't say Disagree

20% 30% 5%

45%

INTERPRETATION: It shows that our objective is fulfilled by this research and we can say that if we have to promote our product then we should have strong distribution channel. Most of the retailer and distributer support the statement that means if distribution channel is improved more it will help in the positioning of the company. TABLE 5.3

Q.3. you being provided the V.C coolers by the company? TABLE SHOWING THAT RETAILERS ARE PROVIDED THE V.C COOLERS OR NOT.

Sl No. 1 2

Particulars Yes No Total

No of Respondent 70 30 100

Percentage 70 30 100

ANALYSIS: From above table it can be observed that 70% are saying that they are getting V.C. coolers from the company side to keep their product but 30 % are saying that they are not getting any V.C coolers from the company.

GRAPH 5.3: SHOWING THAT RETAILERS ARE PROVIDED THE V.C COOLERS OR NOT.
Yes No

30%

70%

INTERPRETATION: It means company is not focusing on all retailers that major concerns for the organization. Most of the retailers having the V.C coolers which is given by the company but some of them dont have because they are smaller retails where sales are very less, also some of the retailers puts different brands into the same V.C coolers by which also they loss their V.C coolers. TABLE:5. 4

Q.4. PepsiCo has good relationship with the distributors/retailers? TABLE SHOWING THE RELATIONSHIP OF THE COMPANY WITH THE DISTRIBUTORS AND RETAILORS

Sl No. 1 2

Particulars Strong Agree Agree

No of Respondent 32 43

Percentage 32 43

3 4

Cant Say Disagree Total

05 20 100

5 20 100

ANALYSIS: From above table it can be observed that 43% of the retailer and distributor Agrees that PepsiCo has a good relation with them and 32% strongly support the statement while 20% of the retailer and distribution was against the statement means they said PepsiCo doesnt having good relation with them.

GRAPH5. 4: SHOWING THE RELATIONSHIP OF THE COMPANY WITH THE RESPONDENT

Strong Agree

Agree

Can't say

Disagree

20% 32% 5%

43%

INTERPRETATION: It shows that company should thing that how can they maintain better relationship with every retailers and distributors.

TABLE 5. 5:

Q.5. Perception of retailers/distributors towards the PepsiCos Distribution Channel? TABLE SHOWS THE PERCEPTION OF RETAILERS / DISTRIBUTORS TOWARDS THE PEPSICOS DISTRIBUTION CHANNEL

Sl No. 1 2 3 4

Particulars Excellent Good Bad Worst Total

No of Respondent 27 55 13 05 100

Percentage 27 55 13 05 100

ANALYSIS: From above table it can be observed out of 100 % respondent only 27% are saying that PepsiCo have excellent distribution channel and 5% are saying that PepsiCo have worst distribution and 13% of them says it has bad distribution channel but 55 % are saying that PepsiCo have good distribution channel.

GRAPH 5.5: SHOWS THE PERCEPTION OF RETAILERS / DISTRIBUTORS TOWARDS THE PEPSICOS DISTRIBUTION CHANNEL

Excellent

Good

Bad

Worst

5% 13% 27%

55%

INTERPRETATION: Here area of concern that how company can make happy those respondent who are thinking that PepsiCo have worst/bad Distribution channel and how can company develop good distribution channel and change the perception of retailers and distributors. TABLE 5.6:

Q.6. How much time, Company takes to make reach the product at retailer shop? TABLE SHOWS IN HOW MUCH TIME RETAILER SHOP GET THEIR PRODUCTS

Sl No. 1 2 3 4

Particulars One day Three Day One Week One Month Total

No of Respondent 46 37 17 00 100

Percentage 46 37 17 00 100

ANALYSIS: From above table it can be observed out of 100 % respondent only 46% of retailers get their stock in one day and 37% of the respondent gets their stock in 3 days while only 17% of the respondent gets their stock in 01 week.

GRAPH 5. 6: SHOWS IN HOW MUCH TIME RETAILER SHOP GET THEIR PRODUCTS

One Day

Three Day 0% 17%

OneWeek

One Month

46%

37%

INTERPRETATION: Here area of concern that how company can make happy those respondent who dont receive their stock in time. They should provide all the retailers on time stock which help to make good distribution channel and well as build the positioning of the company.

TABLE 5.7:

Q.7. If better scheme is given then replace with coke" TABLE SHOWS THAT IF BEETER SCHEME IS PROVIDED BY COKE TO THE DISTRIBUTER OF PEPSICO CAN THEY SWITCH

Sl No. 1 2 3 4

Particulars Strong Agree Agree Cant Say Disagree Total

No of Respondent 30 40 20 10 100

Percentage 30 40 20 10 100

ANALYSIS: From above table it can be observed that 40% of the respondent (distributors) Agrees that they can switch over coke if better scheme is provide to them and 30% are strongly agree to switch over coke while 20% cant able to decide but 10% of distributer are loyal to their company they dont want to switch over the Company.

GRAPH 5.7: THAT IF BEETER SCHEME IS PROVIDED BY COKE TO THE DISTRIBUTER OF PEPSICO CAN THEY SWITCH

Strong Agree

Agree

Can't say

Disagree

10% 30% 20%

40%

INTERPRETATION: It shows that if company has to maintain good relationship with retailers and distributors then company will be focus on better services and schemes otherwise they are ready to switch over the company.

TABLE 5. 8:

Q.8. You are having logistics facility of company or own? TABLE SHOWS THE STATUS OF THE LOGISTIC FACILITY

Sl No. 1

Particulars Own

No of Respondent 70

Percentage 70

Company Total

30 100

30 100

ANALYSIS: From above table it can be observed that 70% of the respondent (distributer) having their own logistics so that they can keep some stock with them while 30% of the respondent dont have their own logistic they depends on company logistics.

GRAPH 5.8: SHOWS THE STATUS OF THE LOGISTIC FACILITY


Own Company

30%

70%

INTERPRETATION: Most of the respondents having their own logistics which is good for both the company and retailers or customers because retailer can easily got the stock by their distributers and can fulfill the customers wants but if distributers dont have their own logistics then it takes time to reach the products to the retailer.

TABLE 5.9:

Q.9. Does Logistic Facility affects the Distribution Channel? TABLE SHOWS THERE IS AN AFFECT OF LOGISTIC FACILITY ON DISTRIBUTION CHANNEL

Sl No. 1 2 3 4

Particulars Strong Agree Agree Cant Say Disagree Total

No of Respondent 30 60 10 00 100

Percentage 30 60 10 00 100

ANALYSIS: From above table it can be observed that 60% of the respondent (distributor) Agrees that logistic facility affects the distribution channel and 30% strongly supports the statement while 10% of the respondent is against the statement means they said PepsiCo doesnt having good relation with them while there is no respondent disagree that logistic facility affects distribution channel.

GRAPH 5.9: TABLE SHOWS THERE IS AN AFFECT OF LOGISTIC FACILITY ON DISTRIBUTION CHANNEL
Strong Agree Agree 0% 10% 30% Can't say Disagree

60%

INTERPRETATION: It shows that Company and the distributor must have best logistic facility to deliver the stock and maintain a good relationship with retailers. TABLE 5.10:

Q.10. Perception of respondent towards the PepsiCo Distribution channel if V.C coolers provided by the company. TABLE SHOWS THE PERCEPTION OF RESPONDENT TOWARDS PEPSICO IF V.C COOLERS IS PROVIDED BY THE COMPANY

Sl No. 1 2 3 4

Particulars Excellent Good Bad Worst Total

No of Respondent 37 58 05 00 100

Percentage 37 58 05 00 100

ANALYSIS: From the above table it can be observed that 58% of the respondent (retailer and distributor) says that it is good if company provides them the V.C Coolers and 37% of them says its excellent if they got the V.C coolers by the company while 5% of the respondent says its bad but says it worst.

GRAPH 5.10: SHOWS THE PERCEPTION OF RESPONDENT TOWARDS PEPSICO IF V.C COOLERS IS PROVIDED BY THE COMPANY

Excellent

Good 0% 5%

Bad

Worst

37%

58%

INTERPRETATION: PepsiCo have good distribution channel because they are giving V.C coolers to the retailers, they should provide the V.C Coolers to the entire retailer so that it help to attract the customers as well building the brand positioning.

TABLE 5.11:

Q.11. How many times you go for soft drink in a week?

TABLE SHOWS THE NUMBER OF TIMES CUSTOMER VISITING RETAILER FOR SOFT DRINK IN A WEEK Sl No. 1 2 3 4 Particulars One Two - Three Three - Five More than Five Total No of Respondent 10 25 53 12 100 Percentage 10 25 53 12 100

ANALYSIS: If we see the table then we find that out of 100%respondent, only 53% respondent are going 3-5 times for soft drink in a week and 25% respondent are saying that they are going 2-3 times in a week while 10% of them goes only once in a week and more there are 12 % of customers who goes more than 5 times in a week.

GRAPH 5.11: SHOWS THE NUMBER OF TIMES CUSTOMER VISITING RETAILER FOR SOFT DRINK IN A WEEK
One One to Three Three to Five More than Five

12%

10%

25%

53%

INTERPRETATION: Here we find that walk-in of the customer is more to the retailers shop means large number of soft drinks is selling in the market.

TABLE 5.12:

Q.12. Which brands soft drink you usually drink? TABLE SHOWS THAT WHICH BRAND IS PREFERRED MORE

Sl No. 1 2 4

Particulars PepsiCo Coke Others Total

No of Respondent 42 33 25 100

Percentage 42 33 25 100

ANALYSIS: If we see the chart then we find that out of 100%respondent, 42% respondent prefers PepsiCo while 33% respondent prefers Coke and rest 25% respondent prefer others.

GRAPH 5.12: SHOWS THAT WHICH BRAND IS PREFERRED MORE


Pepsico Coke Others

25% 42%

33%

INTERPRETATION: In this we find that after having different products in PepsiCo, it cant able to capture the market in larger market. Their competitors are giving tuff competition to their Company.

TABLE 5.13:

Q.13. Do you get easily your demanded brand in the market?

TABLE SHOWS DO THE CUSTOMER EASILY GETS THEIR PREFERRED BRAND IN THE MARKET

Sl No. 1 2

Particulars Yes No Total

No of Respondent 87 13 100

Percentage 87 13 100

ANALYSIS: From the above table we find that out of 100%respondent, only 87% respondent are agree to say whatever brand they demanded they are easily get that but 13% respondent are saying that they are not getting the demanded brand, it is major concern that why these respondent are not able to get their demanded brand.

GRAPH 5.13: TABLE SHOWS DO THE CUSTOMER EASILY GETS THEIR PREFERRED BRAND IN THE MARKET
Yes No

13%

87%

INTERPRETATION: It proves that PepsiCo is having a good distribution Channel because customers are find to find out their desired product in the retailer shop.

TABLE 5.14:

Q.14. Why you prefer this brand? TABLE SHOWS THE FACTOR FOR CHOOSING BRAND

Sl No. 1 2 3 4

Particulars Availability Advertisement Taste Others Total

No of Respondent 18 38 42 02 100

Percentage 18 38 42 02 100

ANALYSIS: From the above table we can find that 42% respondent prefer the brand because its taste while 38% of the respondent prefers this brand because of its Advertisements while 18% prefers because of Availability while 2% go for others things.

GRAPH 5.14: SHOWS THE FACTOR FOR CHOOSING BRAND


Availability Advertisement Taste Others

3% 18%

44%

35%

INTERPRETATION: This proves what a customer prefers to choose the brand, advertisement also plays a major role in attracting the customer and the taste. Most of the respondent like the of its carbonated fizz so PepsiCo should make their product more fizzy.

CHAPTER 6

FINDINGS OF THE STUDY

6 . FINDINGS
Some retailers are unable to get the services which are provided by the company There are some retailers are not happy with services provided by the distributors and the company. There is a gap between the retailers and the company Distributers are not satisfied with the services like margins, product availability, credit facility Customers prefer the taste of Thumbs Up more than the PepsiCos product. Most of the time desired products are not available or not chilled due to unavailability of visi coolers. In most of the mix outlet company has not provided its Visi Cooler, so it is becoming the major cause for not getting fulfill of the demand. Because retailers are promoting that brand to the consumer which company is satisfying them more in terms of Visi Cooler, Schemes, Relationship etc Retailers are not happy with the MDC (Marketing Development Coordinator) of PepsiCo. Retailers are saying that what they promise, do not fulfill that. Marinating good relationship with the retailers as well distributors is very important for having a strong distribution channel Visi cooler have an important role in enhancing the distribution channel and policy. Time concern is very important in good distribution channel, it means providing product at retailers door within a time. Company should provide better facility of logistics because without logistics any company cannot maintain good distribution strategies. Distributors have not maintained proper stock so that retailers do not get all the producers by which sale, discounting & trade schemes are effected. No any regular visit in retailor shop for filling the order. According to retailers Pepsi gives more schemes and gifts compared to coca cola As per the study some dealers want to sell the only pepsiCo product. Time concern is very important in good distribution channel, it means providing product at retailers door within a time.

CHAPTER 7

RECOMENDATION AND CONCLUSION

7.1 RECOMMENDATION
This is one of the most important and most difficult part of the study. I arrived at certain recommendations for PepsiCo India after the analysis of the data. Some of the important recommendations are as follows.

There should be and correct feedback from the retailers on the performance of salesmen. This will help improve their efficiency and accountability. Moreover, this will also help in reducing the confusing that the retailers have at times because the salesman does not explain the schemes properly. As already mentioned V.C. coolers are a major reason of dissatisfaction among retailers. The periodical maintenance check of V.C. coolers is done at three months. This should be done at an interval of 45 days or 60 days instead of the current practice of 90 days. Company should adopt aggressive marketing strategy that it could reach each and every place. Company should have better logistics facility for making reach the product at retailers door at a right time. Marketing Development Coordinators/ Marketing Executives/ Sales Executives of the company must focus more for making better relationship with retailers. Company should provide visi cooler to every retailer. Because who is having visi cooler of which company they are promoting the same brand to the consumer. Company should more focus on youth of the country because youths more prefer the soft drinks. Company should focus on the consumers taste and preferences and launch new product according to the consumer taste and need. There should be more brand awarness specialy in rural areas More emphasis should be given to exsisting retailers at the same time new retailers are to be encourged to sell Pepsi Merchadising facilities should be fulfilled on time like glow sign board, flexi board and banners etc.

7.2 CONCLUSION
After analyzing all the aspects of the data available and giving some important recommendations a suitable conclusion which should be derived for this study. However, before starting the conclusion part, the objective of the research must be kept in mind so that we can arrive at a befitting conclusion for the research problem. The primary objective of this research was to know distribution channel Strategy of PepsiCo and to know the importance of Distribution channel strategy in Positioning of the product. The data collected provided a sound base for understanding the overall organizational set up of PepsiCo in India. By analyzing the data and the literature review, following conclusion was inferred: The Sales and Distribution Network of Pepsi is very strong and almost flawless. PepsiCo India had the first mover advantage when it entered the market and it capitalized on that advantage to grab the market. Franchisee based operations combined with the Companys operations add strength to the overall presence of the Company in the market. Franchisee takes care of its operations and PepsiCo does not interfere in its operations. The Franchisees are required to report to the Company at specific time intervals. The Advertising Campaigns are conceived, implemented by the PepsiCo and Franchisee has no say in that. It is very important to develop good relationship with the retailers by providing them better services and schemes. Maintaining the good relationship with the distributors are very important for the company because they are the main part of the distribution channel.

The Sales and Distribution Network of Pepsi is very strong and almost flawless. PepsiCo India had the first mover advantage when it entered the market and it capitalized on that advantage to grab the market. Franchisee based operations combined with the Companys operations add strength to the overall presence of the Company in the market. Franchisee takes care of its operations and PepsiCo does not interfere in its operations. The Franchisees are required to report to the Company at specific time intervals.

The Advertising Campaigns are conceived, implemented by the PepsiCo and Franchisee has no say in that. It is very important to develop good relationship with the retailers by providing them better services and schemes.

Maintaining the good relationship with the distributors are very important for the company because they are the main part of the distribution channel.

References
BOOKS:

I.

Philip Kilter, Marketing management, Pearson education, New Delhi, seventh Indian print 2005.

WEB/INTERNET RESOURCES:
PEPSICO INTERNATIONAL OFFICIAL WEBSITE, PEPSICO INDIA WEBSITE. PEPSICO INTERNATIONAL INTERNAL REPORT. http://en.wikipedia.org/wiki/PepsiCo www.pepsicoindia.com.
http://www.pepsico.com/

Questionnaire:

Dear Sir On behalf of PepsiCo India Ltd. Please help me in doing my project by taking a couple of minutes to tell me about the service that you have received so far. This will be used only for academic purpose only

Name

_______________________

01. PepsiCo have good distributions channel? a. Strongly agree e. Disagree b. Agree c. Cant say d. Strongly disagree

02. Distribution channel has an important role in positioning of the product? a. Strongly agree b. Agree c. Cant say d. disagree

03. Are you being provided the V.C.coolors by the company? a. Yes b. No

04. PepsiCo has good relationship with the distributors/retailers? a. Strongly agree b. Agree c. Cant say d. disagree

05. Perception of retailers/distributors towards the PepsiCos Distribution Channel? a. Excellent b. Good c. Bad d. Worst

06. How much time, Company takes to make reach the product at retailer shop? a. One day b. 3 day c. One week 4. One month.

07. If better scheme is given then replace with coke" a. Strongly agree e. Disagree b. Agree c. Cant say d. strongly disagree

08. You are having logistics facility of company or own? a. Own b. Company

09. Does Logistic Facility affects the Distribution Channel? a. Strongly agree b. Agree c. Cant say d. disagree

10. Perception of retailers/distributors towards the PepsiCo Distribution channel if V.C coolers provided by the company. A. B. C. D. Excellent Good Bad Worst

11. How many times you go for soft drink in a week? a. One b. Two to three c. three to five d. more than five

12. Which brands soft drink you usually drink? a. PepsiCo b. Coke c. others.

13. Do you get easily your demanded brand in the market? a. Yes b. No

14. Why you prefer this brand? a. Availability b. Advertisement c. Taste d. Others..

You might also like