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Job Search | Leeds Library and Information Service

Parts 1 – 3: Getting started, Information and advice, Finding vacancies

job search
information and advice
for jobseekers:
finding vacancies
CVs
interviews

Jobseekers’ Advice Service
Business and Research Library
Central Library
The Headrow
Leeds LS1 3AB

| telephone 0113 247 8282

| businessandresearch@leedslearning.net

| www.leeds.gov.uk/jobsearch

| www.leeds.gov.uk/weblinks > Jobs and Careers

| Leeds Library and Information Service

go to www.leeds.gov.uk/jobsearch for parts 1
4 - 6: CVs, Covering letters, Speculative applications, Application forms
7 - 8: Interviews, Finding information on a company
9 – 13: Voluntary work, Homeworking, Disabled jobseekers, Refugee jobseekers, Employment rights and childcare
Job Search | Leeds Library and Information Service
Parts 1 – 3: Getting started, Information and advice, Finding vacancies

Although we have tried to make sure that the information in this booklet is as accurate as possible, Leeds
Library and Information Service does not guarantee the accuracy or completeness of any information published
here.
The contact details, opening times, services, etc. of the agencies included in this booklet may have changed or
ended since publication. Please attempt to contact the agencies concerned before making any special
journeys.
Leeds Library and Information Service are not responsible for the content, or the continuous availability, of any
website listed in this booklet.
Leeds Library and Information Service cannot accept any liability for any inconvenience or loss of any kind which
may be sustained by any person using this booklet.
If you find that any details are incorrect or have changed, we would be grateful if you could let us know: please
email businessandresearch@leedslearning.net

2 go to www.leeds.gov.uk/jobsearch for parts
4 - 6: CVs, Covering letters, Speculative applications, Application forms
7 - 8: Interviews, Finding information on a company
9 – 13: Voluntary work, Homeworking, Disabled jobseekers, Refugee jobseekers, Employment rights and childcare
Job Search | Leeds Library and Information Service
Parts 1 – 3: Getting started, Information and advice, Finding vacancies

Job search

| Contents

1 | Getting started 5

2 | Information and advice 7

3 | Finding vacancies 9

4 | CVs 12

5 | Covering letters 23

6 | Application forms 26

7 | Interviews 28

8 | Finding information on a company 36

9 | Voluntary work 40

10 | Homeworking 41

11 | Disabled jobseekers 42

12 | Refugee jobseekers 46

13 | Employment rights and childcare 47

go to www.leeds.gov.uk/jobsearch for parts 3
4 - 6: CVs, Covering letters, Speculative applications, Application forms
7 - 8: Interviews, Finding information on a company
9 – 13: Voluntary work, Homeworking, Disabled jobseekers, Refugee jobseekers, Employment rights and childcare
Job Search | Leeds Library and Information Service
Parts 1 – 3: Getting started, Information and advice, Finding vacancies

1 | Getting started

As we all know, looking for work can take a lot of time and effort. It can be
difficult and stressful. But it will be easier if you are organised. This booklet will
help you get organised! It will help you:
• focus on your key skills
• decide what type of job you are looking for
• get information and advice
• find vacancies
• write a powerful CV and covering letter
• present yourself with confidence at an interview

Organise your skills
Make a list of the skills and experience you have to offer a future employer. Ask
three or four people who know you well to help you identify your strengths.
Group your skills into categories, e.g.:
Personal skills
• motivation – managing yourself and your time
• showing initiative - making decisions, problem solving, having new ideas,
making plans and putting them into operation
• attention to detail
People skills
• team work - working with and getting on with other people
• organising other people
• communicating with other people - face to face, by phone, email, fax, etc.
• customer care - selling, answering questions, handling complaints and
difficult situations, public speaking, negotiating, listening
Practical skills
• working with your hands or equipment, repairing things, growing things,
driving
Professional and specific skills
• work skills and qualifications
• managing equipment, stock, money, etc.
• office skills - typing, using a fax machine, organising files, answering
telephones, taking notes, inputting data
• computer and IT skills - word processing, spreadsheets, databases, desk
top publishing, using email, Internet searching

4 go to www.leeds.gov.uk/jobsearch for parts
4 - 6: CVs, Covering letters, Speculative applications, Application forms
7 - 8: Interviews, Finding information on a company
9 – 13: Voluntary work, Homeworking, Disabled jobseekers, Refugee jobseekers, Employment rights and childcare
Job Search | Leeds Library and Information Service
Parts 1 – 3: Getting started, Information and advice, Finding vacancies

Always keep a record of your work experience, including new responsibilities,
new skills acquired and other achievements. This will help you when writing
your CV, preparing for an interview, or seeking help and advice.

Maybe you have never had a job, have few or no qualifications, or it’s been a
while since you were in paid work. However, there will be many skills you use in
your daily life which you will be able to use when you get a job. These can have
been gained through responsibilities in the home, to family or friends, and so on.
Employers also value the skills, knowledge and understanding gained in voluntary
work [see part 9].
The Life Skills Tool can be used on the Internet to help you identify some of
the skills you have developed in your home and social life and which you will be
able to offer to an employer:
www.advice-resources.co.uk/cvbuilder > Build my Confidence
You can also assess your skills and interests at
www.learndirect-advice.co.uk/helpwithyourcareer/skills/

What sort of job are you looking for?
The following websites can help you find out about different jobs and what they
involve, the skills and qualifications they require, the working environment and
prospects.
The services listed in part 2 can also help you.

learndirect – job profiles
www.learndirect-advice.co.uk/helpwithyourcareer/jobprofiles/
• You can also assess your skills and interests in order to get an idea of
the kind of work you’re suited to.
jobs4u Careers Database
www.connexions-direct.com/jobs4u
nextstep West Yorkshire – Local Job Market
www.nextstepwestyorkshire.org.uk > Local Job Market
Prospects.ac.uk
www.prospects.ac.uk > Jobs and work
Directgov – Jobseekers
www.directgov.gov.uk/Employment/Jobseekers > Looking for work > Find a job
now > Start a jobs and skills search
• Includes job/career profiles, as well as job vacancies, training courses,
childcare providers and voluntary opportunities.

go to www.leeds.gov.uk/jobsearch for parts 5
4 - 6: CVs, Covering letters, Speculative applications, Application forms
7 - 8: Interviews, Finding information on a company
9 – 13: Voluntary work, Homeworking, Disabled jobseekers, Refugee jobseekers, Employment rights and childcare
Job Search | Leeds Library and Information Service
Parts 1 – 3: Getting started, Information and advice, Finding vacancies

2 | Information and advice

The following services and websites offer information and advice on work,
training and education:
Job Seekers’ Advice from Leeds Library and Information Service
Book a one-to-one session with an adviser who can help you:
• Write CVs and covering letters
• Look for vacancies
• Fill in an application form
• Find out about companies
• Prepare for interview
• Find courses and training
• Make the most of library resources and the Internet for job search
purposes
The adviser holds sessions in the Central Library and selected community
libraries. Please contact the library to book your session:
• Telephone 0113 247 8282
• Email businessandresearch@leedslearning.net
• www.leeds.gov.uk/jobsearch

You can search for helpful books on looking for work, CVs and interviews using the
Library's catalogue at www.leeds.gov.uk/catalogue

Free computer and Internet access for library members at Leeds Central Library
and the community libraries allows you to prepare a CV, look for job vacancies,
send emails, etc.

In the Business and Research department at the Central Library [address on back
cover] you can:
• Find vacancies advertised in local and national newspapers, and in
journals
• Search our databases of companies in order to target them with your CV
and to enquire about any vacancies
• Make sure that you are well informed about a company and its industry
when you apply for a job and prepare for an interview
• Find information on courses and training opportunities
• Use the resources in the Jobs and Careers room

6 go to www.leeds.gov.uk/jobsearch for parts
4 - 6: CVs, Covering letters, Speculative applications, Application forms
7 - 8: Interviews, Finding information on a company
9 – 13: Voluntary work, Homeworking, Disabled jobseekers, Refugee jobseekers, Employment rights and childcare
Job Search | Leeds Library and Information Service
Parts 1 – 3: Getting started, Information and advice, Finding vacancies

Jobs and Skills service
Leeds City Council’s Jobs and Skills service offers a wide range of programmes
to unemployed people across the city.
All the programmes offer high quality learning, skills training and support with
job search.
• 5th floor, 1 Eastgate, Leeds, LS2 7LY
• Telephone 0113 247 5465
• www.leeds.gov.uk > Jobs and careers > Training and development

nextstep West Yorkshire
Advice on learning and work for 20+ year olds.
The nextstep information and advice service can help you get on the road to
improving your job prospects by learning new skills, retraining, or gaining new
qualifications. nextstep can also offer you a free one-to-one advice session if
you don’t yet have many qualifications [less than five GCSEs or a NVQ level 2
qualification].
• Telephone 0845 052 1040
• Email nextstepwy@ckcareers.org.uk
• www.nextstepwestyorkshire.org.uk

Leeds Careers
A free careers service for 13-19 year olds in Leeds [and up to age 25 for people
with learning difficulties and disabilities] to help you make informed decisions
about jobs, qualifications, courses, and much more. The Leeds Careers website
includes details of job vacancies.
• The Connexions Centre, Eastgate, Leeds, LS2 7LY
• Freephone 0800 10 66 99
• Minicom 0113 226 2111
• Email enquiries@leedscareers.co.uk
• www.wyzup.net

Jobcentre Plus
Help and advice on job hunting and benefits. Jobcentre Plus is one of the main
advertisers of job vacancies. Details of local offices can be found in the
phonebook and on the website. The website also carries information about
different types of support for people of working age, and a job search facility.
• www.jobcentreplus.gov.uk

go to www.leeds.gov.uk/jobsearch for parts 7
4 - 6: CVs, Covering letters, Speculative applications, Application forms
7 - 8: Interviews, Finding information on a company
9 – 13: Voluntary work, Homeworking, Disabled jobseekers, Refugee jobseekers, Employment rights and childcare
Job Search | Leeds Library and Information Service
Parts 1 – 3: Getting started, Information and advice, Finding vacancies

learndirect Advice Line
learndirect can help you with any learning and career information that you need.
learndirect also provides a wide range of courses which you can study online or
at one of their centres. The website includes profiles on over 700 jobs and a
facility to assess your skills and interests.
• freephone 0800 100 900
• www.learndirect-advice.co.uk

Colleges and Universities
You can consult further and higher education directories and prospectuses at
Leeds Central Library [contact details on back cover] to help you to find courses.
Links to the websites of colleges and universities in Leeds can be found at:
• www.leeds.gov.uk > Education and learning > Schools and colleges > Colleges
in Leeds
• www.leeds.gov.uk > Education and learning > Adult and community education
> Adult education courses

West Yorkshire Training Access Point | www.wytap.com
An extensive database of local training and educational opportunities.

Directgov | www.direct.gov.uk/Employment
Information and advice about jobs, careers, training and New deal, as well as
information about your rights if you are working.

8 go to www.leeds.gov.uk/jobsearch for parts
4 - 6: CVs, Covering letters, Speculative applications, Application forms
7 - 8: Interviews, Finding information on a company
9 – 13: Voluntary work, Homeworking, Disabled jobseekers, Refugee jobseekers, Employment rights and childcare
Job Search | Leeds Library and Information Service
Parts 1 – 3: Getting started, Information and advice, Finding vacancies

3 | Finding vacancies

| Advertised vacancies

Newspapers and journals

If you are looking for work in the Leeds area you should consult the Yorkshire
Evening Post on Thursdays.
Most newspapers also list jobs on their websites. A good example is Yorkshire
Jobs Today, which is put together by many of Yorkshire's regional newspapers -
www.yorkshirejobstoday.co.uk
Links to newspaper websites are included in the News and Media section of
WebLinks - Leeds Library and Information Service's virtual reference library -
www.leeds.gov.uk/weblinks > News and Media
In the Business and Research Library at Leeds Central Library [address on back
cover] and in many of the branch libraries you can look at local and national
newspapers which list job vacancies.
You can find out which newspapers and journals can be consulted at Leeds
Libraries at www.leeds.gov.uk/journals

Jobcentre Plus
Jobcentre Plus offers a general recruitment service to help you find work. It is
one of the main advertisers of job vacancies. Details of vacancies can be
obtained in several ways:
• at a Jobcentre - details of local offices can be found in the phonebook and
on the website.
• by telephone - Jobseeker Direct is a local call cost service where
qualified staff can search for vacancies for you over the phone. They can
arrange interviews or send you job application forms. They can also tell
you about government training schemes open to you. Telephone 0845 60
60 234 [Textphone 0845 6055 255]
• on the internet - www.jobcentreplus.gov.uk > Search for a job

go to www.leeds.gov.uk/jobsearch for parts 9
4 - 6: CVs, Covering letters, Speculative applications, Application forms
7 - 8: Interviews, Finding information on a company
9 – 13: Voluntary work, Homeworking, Disabled jobseekers, Refugee jobseekers, Employment rights and childcare
Job Search | Leeds Library and Information Service
Parts 1 – 3: Getting started, Information and advice, Finding vacancies

Employment Agencies

If you contact a recruitment agency they usually invite you for an interview to
find out what kind of work you're looking for and what skills you've got. They will
then contact you when a suitable vacancy comes up. They may interview you
themselves for the job or set up an interview with the employer.
Often it is the agency which will employ and pay you while you are working on a
contract they have with the company or organisation.
Many vacancies handled by recruitment agencies are temporary. This can be a
way of gaining work experience, of trying several jobs before choosing more
permanent work, or a way of getting your foot in the door of a company.
Some agencies specialise in particular industries or occupations so it is worth
getting to know those in your preferred job sector. Most agencies also display
vacancies on their websites.
Leeds Library and Information Service have produced The Directory of
Employment Agencies in Leeds which contains details of over 300 agencies,
arranged by job sector. You can consult this at www.leeds.gov.uk/agencies

Job vacancy websites

• Directgov – Jobseekers | http://jobseekers.direct.gov.uk
• Yorkshire Jobs Today | www.yorkshirejobstoday.co.uk
• My Leeds Jobs | www.myleedsjobs.co.uk
• Leeds.GoYocal.com | http://leeds.goyocal.com
• Job Opportunities Online | www.job-opps.co.uk
• Fish 4 Jobs | www.fish4.co.uk/jobs
• Gis-A-Job | www.gisajob.com
• Jobsearch | www.jobsearch.co.uk
• Jobsite | www.jobsite.co.uk
• Jobs Today | www.jobstoday.co.uk
• Monster | www.monster.co.uk
• reed.co.uk | www.reed.co.uk
• totaljobs.com | www.totaljobs.com
• Leeds City Council | www.leeds.gov.uk/vacancies

• More job vacancy websites are included in WebLinks -
www.leeds.gov.uk/weblinks > Jobs and Careers

10 go to www.leeds.gov.uk/jobsearch for parts
4 - 6: CVs, Covering letters, Speculative applications, Application forms
7 - 8: Interviews, Finding information on a company
9 – 13: Voluntary work, Homeworking, Disabled jobseekers, Refugee jobseekers, Employment rights and childcare
Job Search | Leeds Library and Information Service
Parts 1 – 3: Getting started, Information and advice, Finding vacancies

| Non-advertised vacancies

It is said that more than 50% of job vacancies are not advertised. These
'invisible vacancies' are often filled by word of mouth or by jobseekers who show
enough initiative to contact companies to find out if they have, or are likely to
have, anything available.
You can use the Yellow Pages or other business directories to get employers’
names and contact details. [Please refer to part 8].
You should then send off a CV with a covering letter explaining what you can
offer the organisation. [Please refer to part 5].
If you don't hear anything back, follow up with a phone call a week or two later,
just to ask what the situation is. It's not rude or pushy to do this - they may
have not contacted you because they were busy. Even if there is no vacancy at
present, if they're impressed with your skills and enthusiasm they may keep
your details on file for future vacancies.
In the Business and Research Library at Leeds Central Library [address on
back cover] you can use directories and databases to find companies involved
in different industries and services in Leeds and across the country.

Here are some websites for finding potential employers' contact details:
• netparkone | www.netparkone.co.uk
an online directory of around 30,000 Yorkshire businesses
• Yellow Pages | www.yell.com
allows you to search for companies and businesses by type and location.
Entries often include links to the company's website
• Thomson Local | www.thomweb.co.uk
a database of 2 million-plus UK firms.
• Applegate directory | www.applegate.co.uk
UK industrial, manufacturing and technology companies
Links to more Online Business Directories can be found at
www.leeds.gov.uk/weblinks > Business Directories - Online
Many companies have websites which carry details of vacancies. Look out for
press reports of company expansions or relocations to your area, because these
companies may require new staff. [Please see the section on press coverage of
companies and industries in part 8].

go to www.leeds.gov.uk/jobsearch for parts 11
4 - 6: CVs, Covering letters, Speculative applications, Application forms
7 - 8: Interviews, Finding information on a company
9 – 13: Voluntary work, Homeworking, Disabled jobseekers, Refugee jobseekers, Employment rights and childcare