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MOBILE NO +91-9582330270 , 011-22181635 DELHI -110053

Work for the growth of the organization with a feel of responsibility, consistency and persistence.


3 Years Polytechnic Diploma with 2.5 Year of IT service experiences currently working With Flextronics India Pvt Ltd Ability to handle Troubleshooting on IT service related issues, establishing healthy & prolonged honest relations with Team Members. An effective communicator with excellent relationship building & interpersonal skills. Analytical, problem solving & organizational abilities.

Client OS Desktop / Laptop Hardware

: Windows XP /Vista /Windows 7 Installation, Configuration. : All Models of HP, Compaq, Lenovo Desktop & Laptop troubleshooting Including H/W part Replacement. : Software Installation & Troubleshooting.

Mailing Antivirus Networking

: Microsoft Outlook, Outlook Express, Windows Live Mail, : Norton, Quick Heal, MacAfee Installation and Configuration. : Installation &Troubleshooting of LAN. Installation, Upgrading, Maintenance & Managing: 1. Peer to Peer Network. 2. Client- Server Network.


Flextronics India Pvt Ltd

Support Engineer

Since Feb 2012 to Till Date

Key Responsibilities: o Maintenance the availability of company computer systems including Desktop, Laptops, Local and Printers. o Installation, Configuration and Troubleshooting of Microsoft Operating System (XP, Windows 7) Handle o Monthly Data Backup of Ms Outlook ,Tally 9.0 etc o Local and Network Printer Installation, Configuration and Sharing. o Installing of Antivirus checked antivirus status. o Handling remote call of out location Team Viewer, VNC, & Remote Desktop to solve Windows and Software issue. o Managing the installation and configuration part of all standard software as per the Company policy. Assembling, De-Assembling, Services, Troubleshooting and Perform Hardware related Installation. Handling Anti-Virus Softwares installation updating and maintenance. Monitoring Hardware, Networking, Sharing and Security setting.

Requirements Analysis of Hardware & Hardware Maintenance.

HCL Infosystem Ltd

Service Engineer

Since Sep 201o to Jan 2012

Responsibilities: TroubleShoot Software & Hardware Issue of Samsung Mobile Phones Quality Check EDUCATIONAL QUALIFICATION Qualification 3 years Polytechnic Diploma 12th 10th PERSONAL DETAIL Board/ University Board of Technical Education CBSE CBSE Year of Passing 2010 2006 2004 % Grade 60.66% 54 % 58 %

Father Name: Shri Satish kumar sharma Marital Status: Single Date of Birth : 13 Jan 1987 PERMANENT ADDRESS: D - 339/A, St. No. 8-C,Bhajanpura, Delhi, Pin-110053
DECLARATION I hereby declare that the abovementioned information is true to the best of my knowledge. Date Place Mohit Kumar Sharma