B.C.

Government - Business Continuity Program

Business Function Review

Business Impact Analysis Questionnaire

<<Firm Name>>
1. Confirm organizational structure and names Company Division: Department 2. What is the name of your Business Function? Please describe. Name: Description:

3. How does the Business Function fit in with the overall mission statement of the organization?

4. Who are the primary customers of the Business Function?

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B.C. Government - Business Continuity Program

Business Function Review

Business Impact Analysis Questionnaire

5. What are the primary service objectives of the Business Function? 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

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B.C. Government - Business Continuity Program

Business Process Identification

Business Impact Analysis Questionnaire

1. List the business processes that this business function performs. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

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B.C. Government - Business Continuity Program

Business Process Identification

Business Impact Analysis Questionnaire

2. What inputs do you need for this process and who or what provides the inputs? Process Name 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Inputs Sources

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

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B.C. Government - Business Continuity Program

Business Process Identification

Business Impact Analysis Questionnaire

3. What outputs are produced by this process and where does the output go? Process Name 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Outputs Destinations

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

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B.C. Government - Business Continuity Program

Maximum Allowable Outage

Business Impact Analysis Questionnaire

1.

How long can the Business Process be unavailable without adversely affecting the overall operation of the organization? Process Name 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Time Frame (MAO)
Legend Less than 8 hours 8 to 24 hours 25 to 72 hours 4 to 7 days 8 to 14 days 15 to 30 days More than 30 days

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

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B.C. Government - Business Continuity Program

Maximum Allowable Outage

Business Impact Analysis Questionnaire

2.

At what time of the week, month, year, or business cycle is processing especially critical or volumes exceptionally high? Process Name 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Time Sensitivity Volume

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B.C. Government - Business Continuity Program

Quantitative Impact

Business Impact Analysis Questionnaire

1.

Is the business process directly involved with collecting, billing, distributing or processing revenue? If yes, please complete the following:

a) If the business process is unavailable, estimate the maximum dollar loss that will result for the each of the timeframes listed below.

Maximum Dollar Loss Over Time Process Name 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 < 8 hours 8 to 24 hrs 25 to 72 hours 4 to 7 days 8 to 14 days 15 to 30 days > 30 days

Total Financial Cost

$0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0

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B.C. Government - Business Continuity Program

Quantitative Impact

Business Impact Analysis Questionnaire

b) Is there any impact to cash flow if the business process is unavailable? If yes, describe the consequences of decreased cash flow.

Process Name 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Describe the consequences of decreased cash flow

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B.C. Government - Business Continuity Program

Quantitative Impact

Business Impact Analysis Questionnaire

c)

If the business process is unavailable, will any extraordinary expenses be incurred ? If yes, estimate the dollar amount and describe the nature of those extraordinary expenses.

Process Name 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Extraordinary Describe the extraordinary expenses to be incurred Expenses ($)

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B.C. Government - Business Continuity Program

Quantitative Impact

Business Impact Analysis Questionnaire

d)

If the business process is unavailable, will any contractual or regulatory financial obligations or penalties be triggered? If yes, estimate the dollar amount and describe the nature of those costs.

Process Name 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Contractual or Describe the nature of the contractual or regulatory costs to be Regulatory incurred Costs ($)

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B.C. Government - Business Continuity Program

Qualitative Impact

Business Impact Analysis Questionnaire

1. For each of the 6 Impact categories listed, rank the Impact to the organization if the business process is unavailable. 2. As the length of the outage increases, note at what point in time the Impact rises above the initial Impact ranking. 3. Substantiate all rankings of 3, 4 and 5. Financial Timing Impact Impact Total Substantiation Total Process Name Timing Legal Substantiation

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

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B.C. Government - Business Continuity Program

Qualitative Impact
Regulatory or Legislative Timing Impact Impact Total Substantiation Total

Business Impact Analysis Questionnaire

Service Delivery Timing Substantiation

Process Name

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

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B.C. Government - Business Continuity Program

Qualitative Impact
Image / Credibility Timing Impact Impact Total Substantiation Total

Business Impact Analysis Questionnaire

Health & Safety Timing Substantiation

Process Name

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

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Qualitative Impact

Business Impact Analysis Questionnaire

Summary of Business Processes and Rankings The AVERAGE rankings for the Qualitative Impacts for each Business Process are summarized on this spreadsheet. The Total Financial Costs and the MAO are repeated here for analysis purposes.

Business Process Name 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Average Impact Rank 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

Total Financial Costs $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0

Maximum Allowable Outage 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

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