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Christef Desir

16 Horseshoe Crescent Toronto ON, M1B 4S5 Home Phone: 647-346-1924, Cell: 647-567-9852 E-mail: christefdesir@gmail.com Highlights of Qualifications Over four years experience in the Customer Service Industry Valid Security Licence Smart Serve Certified /First Aid and CPR certified Proficient computer skills include MS Office Word, Excel, Power Point, Internet, E-mail and Social Media Possess immaculate communication skill and can relate to all customers, colleagues and managerial staff Able to lift up to 35kg consistently, bend, stoop, kneel and stand for up to 8 hours Energetic, courteous and professional with a strong commitment to provide the highest quality of service to customers Friendly and diplomatic demeanor with effective conflict resolution skills Excellent memory, able to retain information on all promotions, events and discounts, and enjoy new learning experiences Passionate and collaborative team player and able to work individually with minimal supervision Adaptable, comfortable working various shifts and able to multi-task and prioritize in a fast paced environment while meeting deadlines Relevant Work Experience Dave Lovell Events Catering Event Server 2012-Present

Serve food courses and alcoholic beverages to guests Set tables according to type of event and service standards Answer questions on menu selections Adhere to Liquor Licensing Laws & monitor seating area using Smart Serve principles 2012-2013

The Gabardine Restaurant Food Prep/dishwasher

Prepared and cooked food according to daily meal plan in short order Replenished and restocked supplies such as food, beverage and equipment Maintained sanitary, clean and organized back of house work area Performed all duties as requested by the Chef, Sous Chef or Kitchen Manager 2011-2012

The Network Incorporated Senior Sales Executive

Contacted customers to persuade them to purchase merchandise or services Up-sold and solicited new company packages and new business development Evaluated and listened to customers needs and ensured full customer satisfaction Experienced in both door to door and brand ambassador in direct marketing campaigns

Christef Desir

647-567-9852

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World Trade Group Corporate Sales Executive

2009-2011

Marketed and sold corporate event packages to Fortune 500 companies Extensive experience with various market research techniques to generate leads Developed innovative data collection techniques for lead generation Accomplished Salesperson of the Month multiple times Education and Training Ontario Licensing Centre, Toronto, ON Ontario Security License Landmark Education, Toronto, ON Self Expression and Leadership Certificate Communication Certificate Integrity Workshop The S.P.O.T (Success Power Opportunity Teamwork) 2012 Director and Treasurer Toastmasters, Toronto, ON Speech Crafters Public Speaking Program Lester B. Pearson C.I., Toronto, ON Ontario Secondary School Diploma 2011 2013

2012

2009