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SAAS

KAIST / ,

I.

II.

SaaS

III.

2.1.

Web Services

2.2.

SOA

2.3.

RESTful Services WOA

2.4.

PaaS IaaS

2.5.

Multitenant Architecture

2.6.

SaaS Architecture Lifecycle Management

SaaS
3.1.

Public SaaS

3.2.

Private SaaS

IV.

SaaS

V.

Mobile SaaS

VI.

SaaS

VII.

SaaS

VIII.

I.

e-Business 2001 8 CBD


(, CBD , 2001) 12 .

2013 (ICT) .

SW 50 .

. 21 SW
Web Service Component Software as a Service CBD
. Web Service Component Service-Oriented
Development of Application (SODA) Web Service
Component COM+ EJB Component XML Interface Wrapping

. Web Service Business Component



, SaaS 2000 , SaaS
COM+, EJB Component (, A New Revolutionary Paradigm of
Software Engineering for Mainstream Business Operations, 2000) Web Services
Service Interface , SW Component-Based Architecture
Service-Oriented Architecture (SOA)
.

SAAS

II.

SaaS
.

Web Services Service-Oriented Architecture (SOA)

RESTful Services Web-Oriented Architecture (WOA)

Platform as a Service (PaaS) Infrastructure as a Service (IaaS)

Multitenancy Architecture

SaaS , , , , SaaS

2.1.

WEB SERVICES

Web Services SaaS, PaaS, IaaS Cloud Service .

IaaS ,

PaaS SaaS Amazon 1990 E-Tailor

SaaS | SaaS

Cloud Service Web Services


. (HuckmanR., PisanoG., KindL., 2008)
1994 Amazon E-Commerce Web
Infrastructure .

2002 Amazon

3 Web Services ,
.

2003 Amazon Storage, Computing IT

SW Web Services , IaaS


.
IaaS SaaS Cloud Service SW Web Services API ,
API , API User Interface
, SW .

2.2.

SOA

2002 Computer Associate Texas Dallas


Web Services (, Web Services, 2002) , Web
Services Application .

Process-oriented platform and graphical app builder tools to enable non-technicians to build and
integrate systems much faster
Creation and assembly of services instead of lower-level components
Business process logic reconfigured much more quickly
World-class business services

SOA SW
.
1 SOA Application UI Process Orchestration
, Process SW Component API Web Services
Faade Service .
Business Application SaaS Application Business
Process SW Service .

SaaS | SaaS

1: Service-Oriented Architecture
SAP ERP SaaS SOA
.

SAP 1972 Mainframe , 1992 R/3

Client/Server ERP ERP .

2002

Web E-Business Suite , 2004 SOA ERP .


2004 SOA SAP ERP SAP NetWeaver Process Orchestration
Enterprise Services 7000 .
2000 SaaS , SAP
ERP SOA ERP SaaS
.

2013 SAP Business

ByDesign ERP SaaS , SAP Cloud for Sales, Service, Social Engagement,

SaaS | SaaS

Financials, Travel SaaS SAP Hana Cloud Integration SaaS


SaaS .

Ariba, SuccessFactors

SaaS .
(http://www54.sap.com/pc/tech/cloud/software/overview/index.html )
Gartner SOA
2000 .

SaaS

Business Process Process SW SaaS


.

SaaS

Hosting .
, SaaS Salesforce.com , Visual Process
Manager SaaS Force.com ,
Business Process SaaS
.

, 1 ,

(Japan Post Network) Force.com 15 Business Process


, 2 4 SaaS .
(http://www.salesforce.com/showcase/stories/japanpost.jsp )
Application Landscape , Legacy Application
SaaS Application , SaaS , Customize
, Application , IT
Discipline .

1 ,

(Business Process Management), (Meta-Data


Management) SOA Application Portfolio , Enterprise Architecture
(EA) SaaS
Agility , Silo App, Silo DB Instance, Spaghetti Code
Application Asset SaaS .
SaaS SaaS , SaaS ,
SW SaaS Product Line ,
IT .

SOA WOA

Application SaaS .

SaaS | SaaS

Application 2000
EA, BPM, SOA, MDM .
Gartner , 2012 SaaS , , ,
, $9.1B, $3.2B, $0.5B, $0.4B, $0.4B IT
.

2.3.

RESTFUL SERVICES WOA

Google, eBay, Facebook, Twitter SaaS , SaaS Front-End


RESTful Services Web-Oriented Architecture(WOA)
.

Web 2.0 2000 Web

WOA Web Resource (Widgets, Gadgets, Badges, Galleries, RSS, JSON, ATOM, Open Web
API, Open Social ) URI, HTML, HTTP Web Web Site
Mashup .
SOA WSDL, SOAP, UDDI WS-* Web Services
Application SOA Middleware ,
WOA Web Resource Browser HTTP HTML RIA Web
Page .
Front-End WOA Back-End SOA SaaS
Application RESTful Services Web Services Ecosystem
.

SaaS Long Tail , WOA

SOA Application .

Google Maps,

Google Glass API, Twitter REST API, Force.com REST API, SAP Business ByDesign REST API
SaaS RESTful Service API .

2.4.

PAAS IAAS

Salesforce.com Multitenant CRM SaaS 1999 .

Siebel CRM SaaS 2 UpShot CRM OnDemand


2004 .

Gartner , SaaS 2005 4 2010

SaaS | SaaS

12 , 2015 24 .

SaaS

IaaS PaaS .
SaaS PaaS IaaS . TechTarget ,
SaaS 58.7% PaaS .
(http://searchcloudapplications.techtarget.com/feature/What-is-PaaS-Experts-explain-growing-rolein-as-a-service-family )

, 2004 3D Instant Messaging 1

IMVU , PaaS IaaS , 6


SaaS .

2010 2012 Facebook $1B Mobile

Social Media Instagram , 10 PaaS IaaS


, 12 100
Elasticity Scalability .

SaaS PaaS

, , IaaS .
,

Google Apps (SaaS) Google App Engine (PaaS) Google Apps


Marketplace .

SaaS Salesforce Force.com (PaaS) Salesforce


AppExchange .

2000 SaaS AppExchange

, 2 Install . (https://appexchange.salesforce.com/ )

SaaS Windows Azure (PaaS) Windows Azure Marketplace


.

650 SaaS Marketplace .

(http://datamarket.azure.com/browse/applications )
IBM Open Source PaaS CloudFoundry .
IBM Linux, Eclipse, OpenStack OS, , IaaS
Open Source , ,
CloudFoundry PaaS PaaS Private SaaS
.

2.5.

MULTITENANCY ARCHITECTURE

Application Service Provider (ASP), Hosted Application, On-Demand Application


, SW , SW
SaaS | SaaS

SW Delivery .

SaaS

.
SaaS SW ?

SaaS 2

Cloud Service .

2: Cloud Service
ASP, On-Demand, Hosted Application SW SaaS SW Architecture
, Single-Tenant Architecture Multitenant Architecture
.
SaaS Multitenancy SaaS Code Base ,
, SLA , Customization
.

Code Base

, ASP
SW On-Demand Hosted Application
.
2000 ASP ERP, HR, CRM Application Package
, SW

SaaS | SaaS

Application Package Single-Tenant Architecture ,


Instance , Customization Version
,
.
Application Package Hosting On-Demand
Hosted Application , ASP ,
Single-Tenant Architecture .
Salesforce.com Multitenant Architecture SaaS 2009 SaaS
87% , Oracle On-Demand Services
27% .

Single-Tenant Architecture Application Package

Hosting .
Salesforce.com Force.com (Salesforce, 2008), 3
Customization Source Code Metadata Run
Time Polymorphism .

UI,

Business Process, Database Schema, Application Logic, Security Customize ,


Code Base .
SAP 2012 $3.4B HR SaaS SuccessFactors , Open Source SaaS
CloudFoundry PaaS , CloudFoundry
SuccessFactors SaaS API Custom Application
, SaaS Multitenancy Source
. (http://blog.cloudfoundry.com/2011/10/17/build-and-extend-customsuccessfactors-applications-on-cloud-foundry/ )

SaaS | SaaS

3: Force.com Multitenant

2.6.

SAAS ARCHITECTURE LIFECYCLE MANAGEMENT

2 Cloud Service .

Shared Infrastructure and Multitenancy


On-demand Self-service with Simple Interface
Elasticity and Scalability
Consumption-Based Pricing

SW , , , Lifecycle
SW .
SaaS SaaS Value Chain (High-Level Business
Process) .

SW Value Chain 4 ,

, , , .

SaaS | SaaS

10

4: SW Value Chain

5: SaaS Value Chain


SaaS 5 ,
,
Multitenancy .

SaaS SW CD Download

SW , Self-Service Portal Service


Catalog SLA
.

, Provisioning ,

SLA Monitoring Usage-Based Billing Metering


.

Workload

(Elasticity), Workload
(Scalability).
Cloud Service Value Chain Value Chain .

, Cloud Service
, SLA ,
.
SW , , , Utilities
.

SW , Cloud

Service Utilities
, Cloud Service
SW .

Cloud Service SaaS, PaaS, IaaS

SW Utilities .

SaaS Application SW ,

SaaS | SaaS

11

PaaS SW Middleware SW , IaaS System Management SW Utilities


.
SaaS 6
.

Cloud Service Architecture 6 , ,

SaaS PaaS, IaaS Virtualized Infrastructure .

SaaS

Common Cloud Platform , Platform Operation Support


Service (OSS) Business Support Service (BSS) .

6: Cloud Service Architecture


OSS BSS B/OSS
.

7 Cloud Service B/OSS .

SaaS | SaaS

12

7: Cloud Service B/OSS


B/OSS TeleManagement Forum (TM Forum)
Frameworx

Business Process ,

Cloud Service B/OSS TM Forum Frameworx


IT Infrastructure Library (ITIL) IT Service Management (ITSM)
Process .

Cloud Service Utilities

SW Application, SW Platform Computing Infrastructure


Frameworx ITIL .
SaaS SaaS Product B/OSS , PaaS, IaaS, Virtualized
Infrastructure .

Cloud Service

6 (SaaS, PaaS, BSS, OSS, IaaS, Virtualized


Infrastructure) .
Google, Salesforce, Facebook SaaS PaaS, B/OSS, IaaS, Cloud Data Center Cloud

2010 eTOM (enhanced Telecom Operations Map) NGOSS (New Generation

Operations and Software) .

SaaS | SaaS

13

Service , Cloud
Service .
SaaS PaaS, B/OSS, IaaS Cloud Service
.

VMWare Pivotal , 8

, Open Source PaaS CloudFoundry, B/OSS vFabric vCenter,


IaaS vCloud, vSphere SaaS
.

OpenShift Open Source PaaS ,

PaaS .

PaaS SaaS

Amazon Web Services IaaS .

SaaS SaaS

SaaS Ecosystem .

8: VMWare Cloud Platform

SaaS | SaaS

14

III.

SAAS

3.1.

PUBLIC SAAS

2013 Bain & Company , SW Public SaaS


, 9 , Web Conference and Team Collaboration 75%, CRM
32%, HR 18%, SCM 17%, Project & Performance Management 17%, Email 6%
, Application SaaS . (VijayaraghavanR.,
2013)

9: SaaS Application (2013)


10 IBM 2009 Public Cloud Service . (IBM, 2010)
9 2013 , SaaS Audio/Video/Web Conferencing,
CRM/SFA . ( 23%, 18% )

Application, Service/Help Desk SaaS 10% .

SaaS | SaaS

15

10: Public Cloud (2009)

SaaS | SaaS

16

3.2.

PRIVATE SAAS

SaaS Public SaaS , Private SaaS


.

Private SaaS , ,

, .

, Private SaaS

Chargeback Business Process


Application , TCO .
Cloud Service , ,
Cloud Service Public Cloud
Service .

France Telecom, Thales

Cloud Cloud Service


.

(http://www.bloomberg.com/news/2012-01-17/europe-won-

t-let-u-s-dominate-cloud-with-rules-to-curb-hp-tech.html )
Patriot Act Google, Microsoft Cloud
, (National Security Agency: NSA)
Mass e-Surveillance Data Mining PRISM Cloud

(https://www.infoworld.com/d/cloud-computing/cloud-adoption-suffers-in-the-wake-of-nsasnooping-223606?source=IFWNLE_nlt_cloud_2013-08-01 ),
Public Cloud Service .

e-

Surveillance e-Discovery , Public Cloud Service Private Cloud


.
11 Public Cloud Private Cloud .

IT

(Managed IT Service, IT Hosting Service, IT Utility Service)


.

11 , Private SaaS Public SaaS Hosted Private

Cloud On-Premise Public Cloud .

SaaS | SaaS

17

11: Public vs. Private Cloud Service


Hosted Private Cloud , Public Cloud Dedicated Resources
, SLA .

CIA Amazon Hosted Private Cloud 10 7000


.
On-Premise Public Cloud , Public Cloud Cloud Service ,
.

Security as a Service Qualys (http://www.qualys.com/)


Appliance Black Box
.

Hosted Private Cloud On-Premise Public Cloud IaaS

PaaS , SaaS .
2009 IBM (IBM, 2010), Private Cloud 12 .
SaaS Service/Help Desk, Application, ERP, Training/Demo Environment
46%, 41%, 40%, 35%, 10 Public SaaS
.

SW Public Private SaaS .

SaaS | SaaS

18

Gartner , SaaS 4 .

Replace: Application Public SaaS .

, , , ,
SW SW Google Apps (Gmail, Calendar, Hangouts, Google
Drive ) Google Search Appliance .

Addidas, Coca Cola,

McDonald, Pandora, Toyota (Spending Management) Application


Coupa (http://www.coupa.com/) SaaS .

Rebuild: Application Code Public Private PaaS .


Force.com Application .

Refactor: Application Public Private PaaS .


eBay 2011 eBay iPad Marketplace (http://www.ebay.com/electronics/ipad)
Java Windows Azure Public PaaS .

Revise: Application SOA WOA Refactor .

(COSCO Group) Transportation, Shipping, Order, Billing,


Payment SOA Services , Private Cloud SaaS
, , .
10 12 Public SaaS Private SaaS
SaaS Replace PaaS Refactor, Rebuild,
Revise .

12 Private Cloud

SW , Application Server, Transactional Databases, Data WarehousesMarts Data


Analytics PaaS Servers, Storage, Application Streaming IaaS ,
PaaS Private SaaS .
Private Public Business Application, Workload Dataset
.

10, 12 , Web Conferencing Public Cloud

, Data Analytics Private Cloud .

Hybrid Computing , Public, Community, Private Cloud


Outsourcing IT .

SaaS | SaaS

19

12: Private Cloud (2009)

SaaS | SaaS

20

Hybrid Computing IT Business Process, Data, IT ,


.

, Private Cloud

Application Public Cloud


Application , Cloud Bursting .

Cloud Computing IT Cloud


Unified Hybrid Computing .

IV.

SAAS

Google, Facebook, Salesforce SaaS , SaaS


(Iterative Product Development Process) .
1990 e-Commerce, e-Business .
13 Linear Product Development Process
, .

Dot Com Crash .

13: Linear Product Development Process


Linear
.

Feature Set

, , Alpha,
Beta Test , .
.

.
Silicon Valley SaaS Iterative
Customer Development Process . (BlankSteven, 2005)

14 ,

, Feature Set ,

SaaS | SaaS

21

(Value Proposition) ,
.
.

Feature Set Upgrade , Learn


and Discover .

Customer Development Process

(BlankSteven, 2005) .

SaaS

14: Customer Development Process


SaaS
, ,
.

Google 1 Release .

Amazon Web Services 11.6 Release .


(http://ggholic.tistory.com/6219),

1
. .
.
2 , 1 , 2 , 1
4 . .

.
.
Cycle Release Feedback ,
Cycle
SW Agile Process . (http://www.agile-process.org/
SaaS | SaaS

22

SaaS Agile SW Process .

Salesforce , 2007 ADM Modified SCRUM/XP


. (http://www.slideshare.net/sgreene/salesforcecom-agile-transformationagile-2007-conference )
SaaS , Service-Oriented Architecture , SOA
Target Business Domain
Business Service .

Microsoft SOA Application

15 . (Microsoft, 2009)

15: Microsoft SOA Application


IBM, Microsoft SOA Platform , SOA
SOA Application 16 .
(, 2013)

SaaS | SaaS

23

16: SOA Application


1 SOA , SaaS Business
Business Process SW Service .

SW Service Service

Encapsulate Use Case Entity Class Use Case Conceptual Data Modeling
.

Use Case Entity Class Business Process User Experience

Task Information .

Business Model

Model SOA SW Service


.
SaaS Agile Process 16 Business Requirement
Modeling Software Requirement Modeling .

Agile

Process Requirement Modeling 17 , 18


Business Requirement Model .
(http://www.agilemodeling.com/ )

SaaS | SaaS

24

17: Requirement Modeling in Agile Process

18: Business Requirement Models in Agile Process

SaaS | Mobile SaaS

25

V.

MOBILE SAAS

Forbes , 2009-2013 Mobile Internet Traffic Internet Traffic


1% 13% . (http://www.forbes.com/sites/parmyolson/2012/12/04/5-eye-openingstats-that-show-the-world-is-going-mobile/ )

Gartner , 2015 Application

80% Mobile Application (http://www.gartner.com/newsroom/id/


2131115 ), 2017 BYOD
. (http://www.gartner.com/newsroom/id/2466615 ).

Juniper Research Mobile SaaS 75% SaaS . (Juniper


Research, 2010)
SaaS Mobile .

SaaS

, Mobile SaaS .
(HammondJ. & AskJ., 2013)

Mobile SaaS Smart Phone, Tablets, Laptops, TVs, Game Console


.

iPhone Facebook Android

Tablet .

Mobile SaaS Native Code Web View Native Platform


Web Cross-Platform Portability .

Mobile Sensor (GPS, NFC, Gyroscopes, Barometer, Accelerometers,


Microbolometer, Magnetometer, Chemical Sensor ) Context
.

Google

MyTracks Path, , ,
.

Google Now Predictive Analytics

Mobile SaaS Context-Aware

Computing Application State , State Mobile


Client .

Mobile Input Touch Voice, Motion Hands-Free Interface


, Mobile SaaS UI Control .

Mobile SaaS Data Traffic , 3G/4G


Last Mile Connectivity .

Data

Computation Caching Offloading .

Mobile In-

SaaS | Mobile SaaS

26

Memory Database Cloud Caching


Offloading .

Microsoft WhereStore

Cloud Caching Access Latency Offline


.

Cloud Application

Offloading Cloudlet .

Wi-Fi Direct

D2D Network P2P Cellular


Network Cloud Workload .2

Wearable Devices, Connectable


Devices, Internet of Things (IoT) M2M Network Wireless
Censors Devices .

Smart Phone, Tablet

Wearables Connectables , ,
, Computation .
, Sensor ,
, , Wearables Connectables
Mobile SaaS
. (, Mobile Cloud Architecture (), 2013)

Gartner Middle-Out Architecture Pace-Layered Architecture


. (GenoveseY., 2012)

Business Domain

Web Services RESTful Services , ,


, Context-Aware Computing, M2M Use Case
.

Mobile SaaS Middle Out

Architecture Internet Hourglass Model .

Internet ,

Use Case HTTP, TCP/IP, UDP IFaP (Interface,


Format and Protocol) .
, SaaS Use Case ,

KAIST Smart 5G Cloudlet Research Center .

PI

(Principal Investigator) , Ad Hoc D2D Mobile Network Mobile


Device Pooling Distributed Parallel Computing
.

SaaS | Mobile SaaS

27

Business Service SOA RESTful Interface ,


, Mobile SaaS .

SaaS , Mobile SaaS PaaS, IaaS


.

Open Source Mobile Application

OpenMEAP Open Source SaaS OpenShift


.

OpenMEAP Mobile Enterprise Application Platform (MEAP)

SW Device Delivery CrossPlatform Omnichannel Delivery .

2011 Mobile

Backend as a Service (MBaaS) Mobile Application Backend


Cloud .

Mobile SaaS

, Elasticity Scalability IaaS


.

VI.

SAAS

Cloud Service , Cloud Service Brokerage


(CSB) . (LheureuxJ.B., 2011)
SaaS , SaaS Application System
Replace , PaaS Application System SaaS Refactor, Rebuild,
Revise .
SaaS Replace SaaS Customization
SaaS Legacy, Package, SaaS (Integration)
.

PaaS Refactor, Rebuild, Revise Application ,

Application PaaS , Application SOA


SW .
SaaS SaaS ,
CSB .

CSB

. (, (CSB) Update,
2013)

SaaS | SaaS

28

SaaS SaaS Customization Integration .


IT SAP Package , Customization,
Integration .

IT

CSB . CSB
.
Accenture eBay Marketplace Microsoft Azure
.

Appirio CSB Facebook

Salesforce.com Force.com .

Software in Life

(http://www.softwareinlife.com/), iOrchard (http://www.iorchard.net/) SaaS IaaS


CSB .
CSB .

3 SaaS

Aggregation Service, 3 SaaS SSO, IAM,


Value-Added Service, SaaS Process Orchestration
Process Collaboration BPM
BPM Service, SaaS B2B/B2C B2B/B2C
Integration Brokerage Service, SaaS, Web Services, RESTful Services
API API Management Service, SaaS / SaaS Marketplace,
CSB CSB Enabling Service
( 19 CSB Enabler) .
StrikeIron , ,
, Sales Tax ,
e-Commerce 3 SaaS Aggregation .
SaaS
.
Cloud Service Web Services RESTful Services Public API
3 , , , SW (Commoditization) ,
, Cloud Service
, , , , OEM, While Labeling

SaaS | SaaS

29

Cloud Service (Intermediation)

CSB .
, 19
.

19: Value Chain of Cloud Industry

VII.

SAAS

Cloud Service .
Cloud Service , , Application, , Business Process
.

Hybrid Computing

Application, Workload, Dataset Public Cloud ,


Private Cloud , .
Public Cloud , TCO , IT
, Agility , IT
, , , IT , IT
, , Lock-In, ,
SaaS | SaaS

30

Public Private Cloud

.
Cloud Service IT
. (ClearleyD. & SmithD., 2013)

IT Application , Hybrid Computing


Application (Packaged Applications, Web Services, REST Services )
Customization , , IT
.

CSB

.
SaaS SaaS .
SaaS 20 Enterprise
Architecture (EA) Framework (GallN., 2007) .

SaaS .
1. Environment Scan
SaaS Environment Scan .

SaaS ,

SaaS , SaaS , , , Early


Adopter SaaS
SaaS .
, ,
Public SaaS SaaS
.
2. Demand Planning
, (Business Strategy)
IT (Demand Planning).
, Application
, Social, Mobile, Big Data Application
,
.
SaaS SaaS
Commitment .

SaaS | SaaS

31

20: Enterprise Architecture Management Process

SaaS | SaaS

32

3. Readiness Check
, SaaS
IT , Application Architecture, Data Repository, Business Process, Skill ,
, Readiness
Check .
IT , Loosely-Coupled SOA Application Architecture,
Metadata Data Repository, Business Process,
Process Application
, IT
SaaS .

SaaS .
4. SaaS Strategy Planning
Readiness Check SaaS
, , , IT
.
5. SaaS Investment Planning
(3~12 ) SaaS , Business
Case .

SaaS Cost/Benefit CapEx OpEx

TCO
.

.
6. SaaS Project Portfolio Management
SaaS
.

SaaS Business Process As Is To Be , To Be

Process SaaS Process Service Fit/Gap , Customization Process


Orchestration , Integration , SaaS
, SaaS SLA
.
SaaS Use Case SaaS Requirement
Spec , UI , User Manual Training .

Use Case

Scenario Test Case , Acceptance Test Release .


Release Pilot , Pilot Project ,
Phased Roll Out Full-Scale Adoption .
SaaS | SaaS

33

7. IT Asset Portfolio Management


SaaS Asset Management, Configuration Management, Service Management
Governance .

SaaS , 21 ,

IaaS, PaaS .

, , , , , , IT Cloud Service
1 .

SaaS SaaS .

21: SaaS

VIII.
Cloud Service ,
Cloud Computing IT
.
IaaS .

SaaS |

34

OpenStack SW

IaaS IaaS B/OSS IaaS


, .
SaaS Black-Box SaaS .
(http://www.synapsoft.co.kr) Google Apps SaaS
Office .

SaaS SaaS

B/OSS .
SaaS SaaS ,
Hosted Application eCount ERP (http://www.ecount.co.kr/)
, IaaS, B/OSS SaaS
.
Public SaaS Private SaaS
.

Public SaaS

Private Public SaaS SaaS SOA, WOA, B/OSS,

API Management, PaaS, IaaS, Infra , ITSM .


SW SOA WOA .
SaaS Public API .
SaaS , IaaS , B/OSS , Self-Service Portal
.
Mission-Critical Business Process SaaS , Customization
Multitenant BPM
SaaS Orchestration Collaboration SOA
.
PaaS, Open Source PaaS SaaS
.

, Cloud

Ecosystem SaaS , ,
SaaS

SaaS |

35

SaaS , Facebook

SaaS .
(http://www.cloudsc.kr/main/
main.php ) SaaS .

SaaS , SW PaaS OpenShift SaaS


. (http://openpaas.cloudsc.kr/ )

KT

Hostway IaaS Open PaaS 7 SaaS


SaaS .
Cloud Service
.

BlankG.Steven. (2005). The Four Steps to the Epiphany. Cafepress.


ClearleyW.D., & SmithM.D. (2013). Five Trends that will Affect your Cloud Strategy. Gartner.
GallN. (2007). The Role of Enterprise Architecture in Shaping BPM and SOA. Gartner.
GenoveseY. (2012). Accelerating Innovation by Adopting a Pace-Layered Application Strategy.
Gartner.
HammondS.J., & AskA.J. (2013). The Future of Mobile Application Development. Cambridge:
Forrester Research.
HuckmanS.R., PisanoP.G., & KindL. (2008). Amazon Web Services. Boston: Harvard Business
School, Case Study 9-609-048.
IBM. (2010). Dispelling the Vapor around Cloud Computing.
Juniper Research. (2010). Mobile Cloud Applications & Services-Monetising Enterprise & Consumer
Markets 2009-2014.
LheureuxJ.B. (2011). The Role of CSB in the Cloud Services Value Chain. Gartner.

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36

Microsoft. (2009). Connected Health Framework-Architecture and Design Blueprint.


Salesforce. (2008). The Force.com Multitenant Architecture.
VijayaraghavanR. (2013). The Cloud Reshapes the Business of Software. Boston: Bain & Company.
. (2000). A New Revolutionary Paradigm of Software Engineering for Mainstream Business
Operations. International Journal of Technology Management, 272-286.
. (2001). CBD . , 42-55.
. (2013). Mobile Cloud Architecture (). SW .
SW .
. (2013). Samsung Software Academy for Business Analyst. SDS.
. (2002). Web Services. Edge U.S. 2002 Conference, Keynote Speech. Dallas, TX: Computer
Associate.
. (2013). (CSB) Update. JP Institute of Software:
http://jpinstituteofsoftware.wordpress.com/

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