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RFP: VT Terminal Emulation Software CAUSE INFORMATION RESOURCES LIBRARY The attached document is provided through the CAUSE

Information Resources Library. As part of the CAUSE Information Resources Program, the Library provides CAUSE members access to a collection of information related to the development, use, management, and evaluation of information resources- technology, services, and information- in higher education. Most of the documents have not been formally published and thus are not in general distribution. Statements of fact or opinion in the attached document are made on the responsibility of the author(s) alone and do not imply an opinion on the part of the CAUSE Board of Directors, officers, staff, or membership. This document was contributed by the named organization to the CAUSE Information Resources Library. It is the intellectual property of the author(s). Permission to copy or disseminate all or part of this material is granted provided that the copies are not made or distributed for commercial advantage, that the title and organization that submitted the document appear, and that notice is given that this document was obtained from the CAUSE Information Resources Library. To copy or disseminate otherwise, or to republish in any form, requires written permission from the contributing organization. For further information: CAUSE, 4840 Pearl East Circle, Suite 302E, Boulder, CO 80301; 303449-4430; e-mail To order a hard copy of this document contact CAUSE or send e-mail to




Bid Content and Format Questions SECTION 2 SECTION 3 BID FORM REQUIREMENTS

Vendor Experience and Qualifications Software Capabilities Installation Support, Training, Documentation, and Maintenance SECTION 4 TERMS AND CONDITIONS

Bid Conditions General Contract Conditions

REQUEST FOR BIDS - VT TERMINAL EMULATION SOFTWARE SECTION 1 - INSTRUCTIONS TO BIDDERS Introduction The Los Angeles Community College District ("District"), the largest community college district in the United States, invites bids to provide VT terminal emulation software for use by its nine colleges and the District Office. Bids must be submitted in triplicate, sealed in an envelope plainly showing the bidder's legal name, bid number 93-4, and the bid submission deadline (bid opening date); and deposited with the Contracts Office, 6th Floor, Los Angeles Community College District, 617 West Seventh Street, Los Angeles, California 90017, prior to the bid submission deadline: 2:00 p.m. on Friday, March 12, 1993. No bids will be accepted after 2:00 p.m. on this date. Bidders should be prepared to install the software at District facilities for evaluation testing, upon request of the District. Bid Content and Format Bids should be prepared simply and economically, emphasizing completeness and clarity over volume. Bids shall consist of the following parts: 1. A description of the bid software.

2. A completed BID FORM (see Section 2 of this Request For Bids). 3. Responses to the requirements contained in Section 3 and the terms and conditions contained in Section 4. Restate each item in a normal font and respond with one of the following terms in a bold font:

Accepted, meaning full compliance and agreement with all aspects of the requirement. Exceeded, meaning "accepted" as defined above and, in addition, features and/or performance significantly exceeding the requirement. Variance, meaning non-compliance or disagreement with any part of the requirement. Each variance must be fully explained including the reason for the variance, any areas of partial compliance, and any suggested alternatives. 4. A completed Noncollusion Affidavit.

BASIS OF AWARD: THE AWARD WILL BE MADE TO ONE OF THE THREE LOWEST RESPONSIBLE BIDDERS WHOSE BID MEETS THE REQUIREMENTS DESCRIBED HEREIN. Questions Questions regarding the technical specifications or evaluation testing should be directed to: Mr. Mike Javert Software Systems Analyst Los Angele Community College District 617 West Seventh Street, Los Angeles, CA 90017 213-891-2024 Mr. Anthony C. Bystricky Software Systems Manager Los Angeles Community College District 617 West Seventh Street, Los Angeles, CA 90017 213-891-2022 Questions regarding terms and and conditions and the bid process should be directed to: Mr. Freddie Gamble, Contracts Coordinator or Ms. Fabbee Bunag, Contracts Analyst Los Angeles Community College District 617 W. 7th Street, Los Angeles, CA 90017 213-891-2430

SECTION 2 - BID FORM BID TO PROVIDE AND MAINTAIN VT TERMINAL EMULATION SOFTWARE TO THE LOS ANGELES COMMUNITY COLLEGE DISTRICT BIDDERS ARE CAUTIONED TO COMPLETE ALL ITEMS AND TO SIGN THE BID FORM. FAILURE TO DO SO MAY INVALIDATE THE BID. TO THE BOARD OF TRUSTEES OF THE LOS ANGELES COMMUNITY COLLEGE DISTRICT: The undersigned, having become familiar with the bid conditions, specifications, and general contract conditions, hereby offers to supply the following products and services in accordance with its bid and subject

to the terms and conditions set forth herein by reference and attachments. Bidder offers to supply the products and services described below and conforming to the specifications contained in this Request For Bids: A. SOFTWARE, 500 USER LICENSE B. TRAINING AND DOCUMENTATION C. TWO YEARS OF MAINTENANCE D. OTHER (SPECIFY AND ITEMIZE) E. 8.25% CALIFORNIA SALES TAX F. $ ___________ $ ___________ $ ___________ $ ___________ $ ___________

TOTAL $ ___________ (Used to identify the three lowest responsible bidders.)

-----------------------------------------------------------The following information will not be used to identify the three lowest responsible bidders, but it will be used by the District to evaluate the desirability of obtaining more than 500 licenses. Price Per User 500 users (Line A above) $ ___________ Minimum 600 users $ ___________ Minimum 750 users $ ___________ Minimum 1,000 users $ ___________ Cost of a site license, unlimited users: $ ___________ -----------------------------------------------------------BIDDER _________________________________ Check One: (Type or Print Complete Legal Name of Firm) Sole Ownership ____ BY ________________________________________ (Signature of an individual. Do not type or stamp.) Partnership ____ Name ____________________________________ Corporation ____ (Type or Print) Other (Specify) ___ Title _____________________________________ IRS or Social Security No. of Bidder _____________________________________ Address _________________ _____________________ ___ ______ Street City St. Zip Phone No. (_____) ___________ Date __________ ___ ________ Month Day Year SECTION 3 - REQUIREMENTS

Vendor Experience and Qualifications A. Vendor Experience. The vendor submitting the bid shall have installed terminal emulation software for at least two years and have a minimum of five comparable software installations within that period. B. References. Vendor shall provide a list of at least five references to whom Vendor has provided comparable products and services during the last two years. Include name and address of installation, description of equipment installed, and the name and telephone number of the contact person. C. Annual Report. Privately held Vendors shall provide a statement of assets and liabilities, an income statement, and accompanying notes; this information shall be kept confidential. Publicly held Vendors shall provide a copy of their most recent annual report, including an audited financial statement. Software Capabilities - Required A. General. District personal computer users must have the capability to access local VAX computers (via the District's network) and remote computers of various types (via the Internet, to which the District network is connected) from a common terminal emulation product. An Ethernet local area network running under Novell NetWare v 3.11 is installed at each District college and at the District Office. The college LANs are connected to the District Office LAN via dual 56KB lines. The network currently supports NetWare SPX/IPX, 3270 bisync communications, async communications, TCP/IP, telnet, FTP, DECnet, LAT, and Interconnections TES. B. Windows. The District has a mix of DOS and Windows 3.x users and the bid software must be usable in both environments. (The District is unable to specify the number of users in each category.) C. Software Licensing. A license for an individual user shall allow that user to access the software from either home or office (at different times) under a single license. Either the office copy or the home copy shall be in active use at any one time. D. VT Terminal Emulation. The software shall provide full VT terminal support for DEC terminals including the VT340 (with 16 color ReGIS graphics), VT241, VT240, VT220, VT102, VT100 and VT52. E. Display. The software shall display either eighty (80) or one hundred thirty two (132) columns under SVGA or VGA graphics (EGA is desirable) without having to scroll the display or condense the fonts. Indicate whether the 132

column support is achieved via the (preferred) character mode, or graphics mode. The software shall support, but not be limited to the following video graphics cards: Paradise, ATI, Everex Viewpoint, and Diamond. List other video graphics cards and their model numbers that are currently supported. F. Industry Standards. The software shall conform to all applicable industry standards. Describe applicable standards and the extent of conformance. G. Network Compatibility. The software shall be compatible with network products from a variety of such as Novell, DEC, IBM, Wollongong, 3COM, Banyan, and UngermannBass. H. Protocol Compatibility. The software shall have full compatibility with the following network protocols: IPX/SPX, TCP/IP, FTP, Telnet, DECnet, LAT. I. Network Interface Cards. The software shall be compatible with 10BaseT 16 bit network interface cards from a variety of vendors including: Gateway (part #82203060), Digital Equipment Corp., IBM, 3COM, Racal Interlan, Western Digital, Cabletron, Tiara, and Novell. List the network interface cards and their model numbers that are currently supported. J. NDIS and ODI Drivers. The software shall support IEEE-compliant NDIS and ODI drivers. K. Keyboard Re-Mapping. The software shall have the capability to create custom keyboard re-mappings and to switch easily between re-maps. L. Downloadable Fonts and Characters. The software shall provide the capability to download specified fonts and characters, including the APL special character set. M. Advanced Scripting. The software shall include an advanced scripting language, allowing the automation of routine tasks such as user logins, file transfers and switching between keyboard mappings. The scripting language should be capable of capturing screen data, checking status, looping, and calling exterior subroutines. N. Multiple Simultaneous Sessions. The software shall support up to eight (8) simultaneous sessions including a mix of LAT, FTP, and Telnet. O. Hot Key. The DOS version of the software shall have the capability to 'hot key' between terminal emulation and another service, such as cc:Mail, placing the host session on hold while the other service is accessed. Provide detailed explanation of the hot key function. P. File Transfer. The software shall include a high performance file transfer capability that supports FTP, KERMIT, XMODEM, YMODEM (Batch, G, G and Batch), and ZMODEM.

Q. Serial Port Support. The software shall include the capability to modem dial from a remote node to a host node, at transfer rates of 1,200 to 57,600 baud. The software should include full support for 16550A UART serial ports. R. Online Help. The software shall include online HELP screens and the ability to add customized HELP screens to facilitate end-user training and support. S. Internet. The software shall include Telnet and FTP capabilities allowing access the world-wide Internet network. The Telnet manager must support user specification of the Telnet port number at the remote destination. It must be possible to transmit and receive all of the ASCII control characters used over the Internet. The Telnet and FTP facilitites provided in the PC/TCP software package from FTP, Inc. must be fully supported. That is, it must be possible to replace the Telnet and FTP part of the bid software with the FTP, Inc. equivalents, with full compatibility and integration between the two. List the PC/TCP features that are not supported, if any. T. Software Interrupts. The vendor should permit the District to select the software interrupts used. In particular, the vendor's software must be compatible with Triton's CO/Session remote access program, which uses software interrupt 65. Describe all software interrupts used in the bid software. U. Microsoft Windows OLE, DDE and DLL Support. The Windows version of the software shall provide support for OLE, DDE and DLL order to share information between Windows applications (for example, a Word for Windows document displaying VT340 screen information). The Windows applications must not make use of any DOS-based TSRs, but must employ only DLLs. V. Application Programming Interfaces (Desirable). The software should be capable of use with application programming interfaces (API's) to interface with VAX/VMS applications. Describe the API's that are currently available for the VAX environment. W. Automatic Software Metering (Desirable). The software should be capable of automatically metering the number of users accessing the product, and should allow District technical support personnel to update the number of authorized users without affecting active users. Installation Support, Training, Documentation, and Maintenance A. Installation Support. Vendor shall provide two (2) copies of the bid software. District support personnel shall actually install the software, with support from Vendor personnel. B. Training. Vendor shall train eleven (11) technical support personnel in software installation, configuration,

and troubleshooting. C. Documentation. Vendor shall provide twenty (20) copies of software documentation during installation and shall provide twenty (20) copies of product update or release documentation as it is available. D. Maintenance. Vendor shall keep the bid software at the latest release level for a period of two (2) years after system acceptance by the District, and shall provide midrelease corrections to known problems during this period. Describe technical support facilities and personnel in the Los Angeles area and the extent of telephone support. E. Technical Bulletin Board. Vendor shall provide unlimited access to a technical bulletin board, which shall provide system trouble call information and downloadable corrections at no additional charge for the period of the site license. Twenty-four hour access is highly desirable. F. Beta Release Option. Vendor shall provide the District with the option of participating in their beta release program if one exists, enabling the District to evaluate and comment on new software products at no additional charge for the period of the site license.

SECTION 4- TERMS AND CONDITIONS Bid Conditions 1. Interpretation of Documents. If any person contemplating submitting a bid for the proposed procurement is in doubt as to the true meaning of any part of the bid documents, or finds discrepancies in, or omissions from the documents, he or she may submit to the District a written request for an interpretation of correction thereof. The person submitting the request will be responsible for its prompt delivery. Any interpretation or correction of the bid documents will be made only by addendum duly issued and a copy of such addendum will be mailed or delivered to each person receiving a set of the bid documents. No person is authorized to make any oral interpretation of any provision in the bid documents to any bidder, and no bidder is authorized to rely on any such unauthorized oral interpretation. 2. Requirements. The bidder shall be responsible for becoming familiar with the requirements of the District pertaining to this solicitation for bids, and shall rely solely upon his or her own independent judgment, and not upon any statements or representations made by the District, whether express or implied. The failure of any bidder to acquaint themselves with requirements of the District's network, shall in no way relieve any bidder from any obligation with respect to this bid or to the agreement. The submission of a bid shall be taken as prima facie evidence of compliance with this section.

3. Price To Be Accurate and Complete. The price proposed must be accurate, complete and valid for the term of the contract. The bidder is responsible for the accuracy of the bid submitted, and no allowance will be made for errors or price increases that the bidder later alleges are retroactively applicable. 4. Withdrawal of Bid. The bidder may withdraw his bid at any time before the bid submission deadline. 5. Bid Constitutes An Offer. A bid submitted in accord with instructions constitutes an offer to enter into a contract with the District under the terms specified in the accompanying General Contract Conditions. If the bid is accepted by the District, an enforceable contract is thereby created. 6. Acceptance Of Bids. Final acceptance of all bids shall be made by the Board of Trustees at a public meeting within approximately ninety (90) days from the date of the bid opening. The Los Angeles Community College District reserves the right to reject any or all bids if it deems such action is in the best interest of the District. The District also reserves the right to waive any and all technicalities and non-substantive defects in any bid. 7. Default. In the event that an apparently successful bidder defaults or fails to execute the contract, the District may, at its election, accept the next lowest bid. General Contract Conditions The following terms and conditions shall be incorporated in any contract resulting from this procurement: 1. Contract Documents. The complete contract between the Contractor and the District includes the following documents as applicable: the advertisement for bids, the complete Request For Bids, the bid of the Contractor and its acceptance by the District, the contract, and all amendments thereto. Any of these documents shall be interpreted to include all provisions of the other documents as though fully set forth therein. 2. Authorization To Provide Products. Contractor represents that it is authorized to provide the products being proposed. Contractor shall defend, hold harmless, and indemnify the District, its Board of Trustees, officers, employees and representatives from and against all liabilities, claims, actions, losses, costs, and obligations resulting from any action brought against the District, its Board of Trustees, officers, employees and representatives based on an allegation that Contractor was not authorized to provide the products or that those products infringe a United States patent or copyright. If injunctive relief is obtained against the District's use of a product by reason of such infringement or if, in the District's opinion, a product is likely to become the

subject of a claim of such infringement, Contractor shall, at the District's option and at Contractor's expense: (1) procure for the District the right to continue using the product or (2) replace or modify the product so that no infringement of patents or copyrights exists. 3. Warranty. Contractor warrants that the products it supplies shall be in good working order and shall perform in accordance with the manufacturer's standard specifications for the period of the manufacturer's warranty. Products which do not function as warranted shall be repaired or replaced at the District's option, at Contractor's expense. All products provided by Contractor shall be new and of the specified quality, and all work shall be done and completed in a thorough, workmanlike manner. All products furnished and all work performed shall be subject to District inspection. Products or work that the District determines do not conform to the specifications may be rejected by the District. On all questions concerning the acceptability of products and workmanship, the decision of the District shall be final and binding upon the parties. The District shall not unreasonably exercise its judgment. 4. Independent Contractor While engaged in carrying out and complying with the terms of this contract, the Contractor is an independent contractor, and not an officer, employee or agent of the District. 5. Subcontractors. The Contractor shall provide the District a list of its subcontractors and the Contractor shall be solely responsible for any and all work done by those subcontractors. All orders or instructions from the District shall be communicated by the Contractor to its subcontractors as is necessary. It shall be the duty of the Contractor to see that all of its subcontractors commence work promptly at the proper time, and carry it on with due diligence so that they do not delay or injure either work or products, and that all damage caused by the subcontractors or their workers is properly made good by them or by the Contractor at the Contractor's cost. Contractor shall provide to the District, from all subcontractors that are a part of this agreement, a payment release form, prior to the District issuing final payment to the Contractor. 6. Invoices and Payments. The payment schedule shall be established at the time of contract execution and shall include the option of financing the entire purchase amount. Invoicing shall not begin until the software is installed and accepted by the District. Payment shall be made by the District's Accounts Payable Office upon provision of the products and services described herein and submittal of invoice(s) approved by the Director of the Information Technology or his designate.

Payment by the District of any invoice shall constitute full and final payment for service rendered for the period covered by such invoice, unless the Contractor files a claim for error or omission within ninety (90) days of the date of invoice. 7. Taxes. California sales tax, where required, shall be separately identified on each invoice to the District. The federal excise tax, and state and local property taxes, are not applicable, as college districts are exempt therefrom. The District shall furnish, upon request, such tax exemption certificates as may be required. 8. Default By Contractor. The District shall hold the Contractor responsible for any damages which may be sustained because of the failure or neglect of the Contractor to comply with any term or condition listed herein, it being specifically provided and agreed that time is of the essence in the contract performance. 9. Indemnification. The Contractor shall indemnify, hold harmless, and defend the District, its Board of Trustees, officers, employees and representatives from and against all claims, liability, loss, cost, and obligations on account of, or arising from, the acts or negligent omissions of the Contractor, or of persons acting on behalf of the Contractor, however caused, in the performance of the services specified herein. 10. Liens and Related Claims. The Contractor shall pay in a timely manner for all work done on District premises and shall not, by failing to pay, permit to be recorded against the District's property, or any part thereof, or any improvements thereon, any mechanic's, materialmen's, contractor's, or subcontractor's liens arising from or any claim for damage growing out of this project, or any other claim or demand howsoever the same may arise. In the event, however, that any lien is recorded, the Contractor shall, within ten (10) days following recordation and prior to any action to enforce the same, at the contractor's sole cost and expense, cause such lien to be removed. 11. Amendment Of Agreement. All modifications and amendments to this agreement shall be in writing and signed by the authorized representatives of the District and the Contractor. 12. Assignment Of Agreement. This agreement may not be assigned or otherwise transferred, in whole or in part, by either the District or the Contractor without prior written consent of the other. 13. Termination Of Agreement. If either party breaches any term of this agreement, the other may cancel the agreement upon thirty (30) calendar days written notice, unless the breach is cured within that time. 14. Governing Law. This agreement shall be governed by an construed and enforced in accordance with the laws of the

State of California. The exclusive jurisdiction for any legal proceeding regarding this agreement shall be the courts of the State of California, and the parties hereto expressly submit to the jurisdiction of said courts. 15. Compliance With Legal Requirements. The Contractor shall at all times comply with all ordinances, laws, and regulations affecting services provided under this agreement. All permits, licenses, variances, or approvals which may be necessary for the Contractor to fulfill its obligations under this agreement shall be obtained by the Contractor at its sole cost and expense. 16. Non-Waiver. A waiver of a breach or default under this agreement shall not be deemed a waiver of any subsequent breach or default. Failure of either party to enforce compliance with any term or condition of this agreement shall not constitute a waiver of such term or condition. 17. Severability and Applicable Law. Whenever possible, each provision of this agreement shall be interpreted in such manner as to be effective and valid under applicable law, but if any provisions of this agreement shall be held invalid under applicable law, such provisions shall be ineffective to the extent of such prohibition or invalidity, without invalidating the remainder of such provisions or the remaining provisions of this agreement, unless such invalidity would defeat the purpose of this agreement or the intent of the parties. 18. Successors. This agreement shall be binding upon, and shall inure to the benefit of, the parties hereof and their respective permitted transferees, successors and assigns. 19. Non-Discrimination. The Contractor hereby certifies that in performing work or providing services for the District, there shall be no discrimination in its hiring or employment practices because of age, sex, race color, ancestry, national origin, religious creed, physical handicap, medical condition, marital status, or sexual preference, except as provided for in Section 12940 of the California Government Code. The Contractor shall comply with applicable federal and California antidiscrimination laws, including but not limited to the California Fair Employment and Housing Act, beginning with Section 12900 of the California Government Code. In addition, the Contractor shall require compliance by all subcontractors which the Contractor employs on the work. 20. Equal Employment Opportunity Certification. The Contractor, in the execution of this contract, certifies that it is an equal employment opportunity and affirmative action employer. NONCOLLUSION AFFIDAVIT TO BE EXECUTED BY BIDDER AND SUBMITTED WITH BID

______________________________, being first duly sworn, deposes and says that he or she is ______________________________ of the party making the foregoing bid, that the bid is not made in the interest of, or on behalf of, any undisclosed person, partnership, company, association, organization, or corporation; that the bid is genuine and not collusive or sham; that the bidder has not directly or indirectly induced or solicited any other bidder to put in a false or sham bid, and has not directly or indirectly colluded, conspired, connived, or agreed with any bidder or anyone else to put in a sham bid, or that anyone should refrain from bidding; that the bidder has not in any manner, directly or indirectly, sought by agreement, communication, or conference with anyone to fix the bid price of the bidder or any other bidder, or to fix any overhead, profit, or cost element of the bid price, or of that of any other bidder, or to secure any advantage against the public body awarding the contract of anyone interested in the proposed contract; that all statements contained in the bid are true; and, further, that the bidder has not, directly or indirectly, submitted his or her bid price or any breakdown thereof, or the contents thereof, or divulged information or data relative thereto, or paid, and will not pay, any fee to any corporation, partnership, company association, organization, bid depository, or to any member or agent thereof to effectuate a collusive or sham bid. I certify (or declare) under penalty of perjury under the laws of the State of California that the foregoing is true and correct. ______________________ _____________________________________________ Date Signature Bid no. 93-4 - Page 13