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Design thinking: theory & practice

Sean Corcorran, General Manager, SES Dr. Lennie Scott-Webber, Dir. Education Environments, SES

what?

human centered approach

what is design thinking?


Design thinking is NOT about design.

definitions
Fast Company | The methodology commonly referred to as design thinking is a proven and repeatable problem-solving protocol that any business or profession can employ to achieve extraordinary results.

definitions
MIT Press | Herbert Simon, in the "Sciences of the Artificial" (1969) defined "design" as the "transformation of existing conditions into preferred ones" (p. 55). Design thinking is, then, always linked to an improved future.

definitions
Design Thinking, Design Theory | Mode of inquiry that involves people, space, artifacts, materials, and aesthetic experience, following the process of transformation from a design concept to a thing.

who?

theorists: 1980-1990
Nigel Cross: The instinctive one

Tim Brown Change by design

Richard Buchanan: Popularized wicked problems; connected to innovation

David Kelly IDEO

Donald Schn: Reflective practitioner

how?

process: methodology

EMPATHIZE

DEFINE

IDEATE

PROTOTYPE

TEST

process: methodology

EMPATHIZE
understanding the needs of those for whom you are designing

process: methodology

DEFINE
framing problems as opportunities for creative solutions

process: methodology

IDEATE
generating a range of possible solutions

process: methodology

PROTOTYPE
communicating the core elements of solutions to others

process: methodology

TEST
learning what works and doesnt work to improve solutions

see
shape

build

design thinking in practice: an education case study

empathize

Empathize: education leaders

Improving student success Employing new pedagogies Attraction of top faculty (and students) Retention of students (and top faculty) Appropriate integration of technology Keeping up with demand (enrollment) Maximizing space utilization

Empathize: students

Students try to balance their digital and analog resources on small worksurfaces

Empathize: students

Heavy backpacks, stuffed with expensive technology, dumped on the floor

Empathize: students

Students assume a variety of different postures to stay engaged during long class sessions

Empathize: students

Students twist in desks stuffed to viewwith instructor, whiteboard content, and fellow Heavy backpacks, expensive technology, dumped on thestudents floor

Empathize: education leaders

In this, youre stuck.


LETA, OHLONE COMMUNITY COLLEGE

define

Define: needs and opportunities

Re-invent the traditional college tablet-arm chair to support active learning pedagogies in dense classrooms.

Define: project true north

SLP1

Define

POD-NESS
A FLEXIBLE ENVELOPE THAT DEFINES A STUDENTS SPACE IN A DENSE CLASSROOM ENVIRONMENT SELF CONTAINED - THE STUDENTS BELONGINGS HAVE A SPACE AND MOVE WITH THE POD ORGANIZED - STUDENTS CAN SURROUND THEMSELVES WITH THEIR TOOLS AND INFORMATION

ideate

ideate

ideate

ideate

ideate

ideate

ideate

ideate

prototype

prototype

Base

prototype

Storage

prototype

Worksurface

prototype

Seat

prototype Scale

prototype Context

prototype Looks-like

test

test

Students

test

Faculty

test University of Michigan

test

High School

the result

Node

Node

Thanks!