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Contact: +971 56 3664090 | +919986781518~E-Mail: Mail: ~ Skype: sunildolley Address: 406 - The Opal, al, Behind Burjuman Centre, P.O Box # 9261 Bur Dubai, Dubai - UAE

System and Network Administrator Windows &Linux

Highly productive with skills in IT System Administration, ISP Operations, Server & Network Administration looking for sustainable growth and progress for self and organization

Career Snapshot
Innovative, strategic, goal-driven driven professional with 12+ years of progressive success in all phases of IT Administration & Management, Customer Support, Team Management and IT Procurement& Budget Planning


IT Management


An articulate Information Technology Professional with MCSE ,MCP &CCNA certification, offering practical experience across System/ Network Administration, Maintenance, Security & Integration, Troubleshooting, Customer Care and Team Management Experienced Network engineering professional with outstanding success uccess rate at installing, maintaining and supporting critical, multi-site site networks, networks ISP, hosting, domain registration and server protection through firewall & antivirus. . Leading the IT Purchase Planning and budgeting Hands on knowledge in managing the entire spectrum of functions related to total Network Management, Systems Administration and Hardware Support including installation of servers, Server Configuration, networking devices and other peripherals Sound understanding of networking and security concepts c pertaining to LAN, WAN, IT Communication, WAN Protocols, Networking Devices Administration and Maintenance in multimulti platform environment. Adept at analyzing business requirements and crafting technical network solutions. Outstanding mentoring skills, skil coaching junior and senior personnel sonnel through technical issues. Proven ability to manage all phases of network installation and administration Exceptional technical-to-business business communication skills; adept at clearly explaining technical subject matter to t business users. Highly organized, disciplined and task focused with fine-tuned tuned analytical, troubleshooting and administrative skills.



Technical Expertise
Operating Systems: Mail Servers: Linux monitoring: Database: Linux RHL, Fedora, Centos and Windows Windows 2003, Windows 2008R2 Qmail ,Atmail ,Pleask Control Panel ,Zimbra ,Microsoft Exchange 2003 ,Microsoft Exchange 2010, MDaemon, DNS ,DHCP ,Wireless Routers ,Radio links MRTG, Nagios ,Cacti and Splunk SQL, MYSQL

Educational Credentials
Diploma in Electrical Engineering From Government Polytechnic, Raichur, Karnataka in 1996

Professional Value & Expertise Streamlining operation procedures and advising management to adopt modern techniques, which help organizations to maintain flawless system Designing and formulating plans for protecting the servers using the best Antivirus and firewall protection systems to prevent unauthorized access to servers and prevent potential damage Expertise in acting as a consultant to the organization in providing valuable inputs on the IT purchase, budgets and planning to provide the best inventory at the lowest cost Extending high-end technical support on various Servers and ensuring high customer satisfaction levels through prompt re-addressee of their problems Interacting with the clients to talk about the problems and request regarding the complex system issues Excellent setup skills from installation and maintenance. Involved in server and mail configuration, Proxy Servers, RAS Servers, Web Servers and Peripheral Devices Thorough understanding of TCP/IP layers, LAN, WAN troubleshooting, assembling computer Systems and troubleshooting and repairing computer systems. Assigning user nodes for various devices installed and networked, handling allocation and protection of user rights as per the companys policies Pivotal in system administration and management from various phases like planning, implementation, installation, assembly, configuration, troubleshooting, etc. Work Scan
Sep06 Dec12 Key Result Areas Benson Informatics Ltd Dar-Es-Salaam(ISP) Tanzania System Administrator

Manage and support hardware and software operation at one on site and one remote site data centre servers running on Linux platform, providing internet service to 2500 plus corporate and home users Mainly work on RHL and Fedora flavours of Linux for ISP operations, installation and troubleshooting Linux DNS, Mail Servers and network monitoring using open source tools like Nagios, Cacti and Splunk Manage database on mysql for Domain hosting services using plesk control panel Responsible for Managing, troubleshooting Primary and Secondary DNS server running on Linux - Bind 5.X Carry out day to day problem solving related to Name servers, Website hosting, Domain registrations. Research new technology and calculate future needs to archive accurate capacity planning, negotiate hardware and software purchases and maintenance contracts. Responsible for handling, Parallel Plesk control panel version 11 on Linux for Mail and Domain hosting Evaluate and select appropriate, Antivirus and Anti-spam software for data centre operations Handle facility management including UPS, Invertors, and Generators for Data centre Implement monitoring tools like Nagios and Cacti on Linux, to enhance response time in case of failure of services to the customer by lowering downtime and meeting SLAs Work on Cyberoam UTM and 24online products


Identified, Researched, planned, implemented Webhosting business for the company to generate more revenues Trained and supervised team of a 6 members team providing email, domain registration, DNS management and data centre operations and helpdesk management. Facilitated weekly technical, meeting, individual consulting to improve performance of each one in technical team Preparing Weekly reports, Regular consultation with senior management

Preceding Assignments
Mar03 Aug06 Oct01 Jan03 Jun00 Oct01 Mar99- May00 10.02.98 to 10.02.99 BARMEDAS.COM, Mwanza Wipro InfoTech Limited, Bangalore, India AumInfotech Ltd., Bangalore, India Ellora Technologies, Bangalore, India Bharat Electronics Ltd Bangalore India Technical Head Tanzania System / Server Administrator System and Network Administrator Customer Support Engineer Apprentice Trainee

Career Achievements
Introduced New System for Managing ISP business 24online, to manage Customers, services and Data packages in professional way, which boosted company services and revenue growth - BARMEDAS.COM Identified and recommended Domain registration and hosting product and business which increased revenue to the company

MCSE (Microsoft Certified System Engineer) CCNA (Cisco Certified Network Associates) ID CSCO12335707 Microsoft Exchange 2010- MCITP-9848378 ITIL-V3 Foundation Diploma in Hardware and Networking at IIHT Bangalore.

Personal Dossier
Date of Birth: Nationality: Languages Known: Driving License: Passport Details: UAE Visa Type 1st June 1974 Indian English, Hindi, Kannada, Marathi, Telugu and Kiswahili Indian G9272615 (Valid up to 21 March 2019) Tourist (Valid till Oct 10th)