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Professional Manager with Exceptional Leading and Coaching Interpersonal Skills, Creating a Transparent Culture with Strong Business Values
EXECUTIVE SUMMARY Strong analytical and technical skills, supporting effective interpretation of quantitative concepts to solve problems, and continuous improvement initiatives Utilizes a solid background in budgetary procedures, financial control practices, and completely comfortable with full P&L responsibilities Constantly solicits input from employees and colleagues to navigate and develop opportunities, to learn, lead, and coach all aspects of Operations, Logistics, Quality, Maintenance, Sales, and Production
PROFESSIONAL EXPERIENCE WESTBRIDGE CONTAINERS INC. (Calgary, Alberta) 1997-2013 Operations Manager Managed a high speed, fully integrated plastic manufacturing facility employing up to 55 skilled and semi-skilled employees operating 13 manufacturing lines 24/7 with full P&L responsibilities reporting directly to the Owner/CEO Health & Safety “no lost time” accident record of over 1300 days, supported with a strong light work policy Reduced “labor costs to productivity” 22% over the past 2 years mainly through “best practices” and engineered equipment and process improvements Increased profits while reducing the number of products and customers by 30% through selective filtering and competitive partnerships. Played an integral role in setting up national accounts such as Starbucks, Andrew Pellar Wines and Pepsi Cola. Utilizing required Business skills, and practices that support every customer throughout the business chain. Introduced Lean Manufacturing concept, processes, and training during the last 2 years Introduced Product Bar Code identification and tracking process over the last 4 years reducing man hours, errors, and increasing productivity Less than 5% employee turn-over in the past 5 years allowed for in-depth cross training and very successful succession planning
SHAW PIPE PROTECTION (Calgary, Alberta) 1994-1997 Production Supervisor Up to 30 unionized production employees cleaning, coating, and shipping pipe for the Oil and Gas sector Supervisory staff regularly rotated through a number of positions - Yard: Directed and scheduled the safe operation of a steel pipe storage yard. - Production: Ensured stringent coating procedures were followed - Quality Assurance: Responsible for recording, testing, and documentation of the quality assurance program required by Shaw Pipe Protection. - Maintenance: Responsible to schedule and manage department employees and manage parts inventory.
MISSION PACKAGING INC. (Portland, Oregon) 1992-1994 Operations Manager Hired to start up a second facility located in Portland Oregon from the ground level, creating all manufacturing practices and policies, and qualified corporate accounts with Coca Cola, Pepsi Cola, A&W, 7-UP, Etc. Successfully obtained a Bachelors Management equivalency rating to qualify for a U.S. three year work visa based upon employment and education documentation.
PEPSI COLA (Calgary, Alberta) 1988-1992 Production Manager Originally hired to fill a vacancy as Quality Manager, shortly transferred to Production Manager This position offered the opportunity to learn the packaging side of the beverage business Also held the position of Health and Safety Chairperson, Pepsi Cola afforded me the training and data base to learn and teach this important manufacturing aspect across the plant, fleet, sales, and smaller satellite distribution locations. Managed unionized employees across 4 distinct production lines and multiple shifts
EDUCATION Human Resource management courses (Mount Royal)
CAREER DEVELOPMENT Leading, and Managing Projects Mediating and Counseling Skills for HR Practitioners Statistical Process Control Effective Leadership Technique Continuous Improvement Processes Lean Manufacturing for Managers Art of Negotiation