Role Profile

A. JOB DESCRIPTION Job Title Job Reference Number: Department Reports to Duration of job Head of Education UK, Pakistan EUK24 Projects and Programmes Director Education Location Country, Region Pay Band Islamabad, Lahore or Karachi Pakistan, South Asia 7- Salary: PKR 200,000

Permanent contract of employment

PURPOSE OF JOB To lead on the design and delivery of the British Council Services for International Education Marketing (BCSIEM) programme for Pakistan. The post-holder will be responsible for supporting the development and maintenance of the Pakistan BCSIEM business. This involves business development with the national team, developing new markets and services, ensuring consistency and quality of service staff across the country. CONTEXT AND ENVIRONMENT As the United Kingdoms international organisation for cultural relations and educational opportunities, the British Council works with public and private organisations across the world to build mutually-beneficial relationships. Services for International Education Marketing (SIEM), also known as Education UK (EUK) externally, will provide the following seven core services to UK and local educational institutions: in-depth research of the local education sector, face-to-face information sessions, educational consultancy, direct marketing, transnational education opportunities and exhibition organisation. The post holder will be required to work with the Marketing Manager, Services for International Education Marketing to manage the transition both internally and externally while fulfilling the job purpose. KEY RESPONSIBILITIES Programme Management Agree and clarify targets, metrics and milestones for the specified programme team in Pakistan, in line with the regional strategy, and be accountable for overall adherence to qualitative standards in the pursuit of these goals Strategy Engagement This will entail supporting the development of the business strategy for the region for BC SIEM Pakistan and managing internal and external client relationships. The post-holder constantly update the Regional Business manager and will support the achievement of regional business targets. People Management and Support Build and motivate an effective team for BCSIEM Pakistan programme across Pakistan including supporting buy-in to a single vision or purpose Manage team performance in line with British Councils performance management procedures Develop strong client management skills in country team to transition clients from the Education UK model to the Services for International Education Marketing model Partnership and stakeholder Management Develop and manage relationships with UK institutions, Education UK partners, local agents, career advisors and other relevant partners Build and manage partnerships with the corporate to secure partnership and sponsorship for Education UK activities Identify and effectively manage relationships with key stakeholders in both UK and Pakistan important to the programme, in collaboration with the partnerships team
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Internal Client Management Develop close working partnerships with the regional Business Development Manager, national education teams and UK-based account managers Manage and sustain relationships with the regional Services for International Education Marketing team, regional Marketing team and local Teaching Centre, Exams and Projects teams Obtain positive feedback from internal clients on delivery of agreed services Compliance and Financial Management To meet income and expenditure targets for the programme Interpret, plan and implement diverse procedures (e.g. financial and reporting) to ensure project delivery is compliant with British Council systems and standards To produce financial plan on corporate model and to effectively manage business risk and financial accounting of the project on a regular basis as defined in the project plan. To prioritise financial management and monitoring of the BCSIEM income and expenditure for Pakistan. To regularly monitor and evaluate all strands and activities of the BCSIEM programme, to ensure high quality of services is maintained KEY PERFORMANCE CRITERIA Achievement of milestones Delivery of specified results Development of quality criteria and benchmarks Quality and sustainability of business relationships and partnerships KEY RELATIONSHIPS The post holder will need to develop successful relationships with Key programme stakeholders including partners The specified programme manager for the wider South Asia region British Council colleagues working on the BCSIEM in South Asia region and the UK as well as the British Council Education Intelligence team OTHER IMPORTANT REQUIREMENTS OF THE JOB The post holder is required to travel extensively and occasionally work unsocial hours Passport/visa and/or nationality requirement. Right to work in Pakistan Security or legal checks required for this role. Local police checks

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B. PERSON SPECIFICATION Essential Behaviours assessed during interview stage of recruitment process Making it Happen
More demanding level

Desirable

Assessment stage

Behaviours
Please see The Behaviours Dictionary for behaviour definitions and levels

Being Accountable
Most demanding level

Connecting With Others

More demanding level

The position holder will be required to demonstrate all six behaviours, on the job. These will be assessed during year end performance evaluations. Behaviours to be assessed during the interview stage of recruitment are mentioned.

Behaviours not assessed during recruitment process Creating Shared PurposeMore demanding level

Working Together
Most demanding level

Shaping the Future

More demanding level

Project and Contract Management (L3) Business Management and Development (L2) Financial Planning and Management (L2) Skills and Knowledge
See The Generic Skills Dictionary for details

Planning and Forecasting Monitoring and Reporting Risk Management Impact of financial transactions on statutory reporting and other reporting obligations

In-depth working knowledge of the local and UK education sector

Short listing, English Language Skills Test and Interview

Human Resource Management (L2)

People and Performance Development

Marketing and Customer Services (Level 2) Communications Skills (Level 2) Three years of relevant experience Experience in the education sector or as a marketing/ business development professional Qualification in Project Management, Marketing or a related field Date
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Experience

Short listing and Interview

Qualifications

14 years of education

Short listing

Submitted by

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