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7748 N. 13th Place 602-321-6851
Phoenix, AZ 85020

Versatile professional seeking office management, executive assistant, human resources generalist or other
senior-level administrative position. Experience includes office management, C-level executive support, HR
management, accounting, event planning, project management. Highly developed sense of urgency and
accountability, ability to multi-task. Team player, able to represent company professionally and maintain
positive relationships with clients and colleagues. Self-starter. Sensitive to the need for confidentiality.
• MS Office • Project management
(Word/Excel/PowerPoint/Outlook/Publisher) • Accounting – A/P, A/R, reconciliations
• QuickBooks • Payroll
• Keyboard speed 80+ wpm • Meeting/event/tradeshow planning and logistics
• HR Generalist, including benefits administration • C-level executive calendar management
• Outstanding written and verbal communications skills • Contract administration
• Office management and staff supervision • Fluent German, knowledge of Swedish
• Policy formulation and implementation • Notary Public

July 2007 – May 2008 AGM Tempe, Arizona
Administrative Services Manager
Duties for this heavy equipment manufacturer included human resources, payroll, 401-K and benefits administration
for two facilities, office management, IT support, trade show planning/logistics, travel arrangements, compiling and
proofing product literature, selection/purchase of equipment and services, drafting correspondence, calendar
management for executive team. Position was eliminated due to downsizing.

February 2005 – June 2007 ARIZONA RESEARCH CENTER Phoenix, Arizona

Operations Manager
Duties included managing clinical trial applications, liaison with sponsoring pharmaceutical companies, contract
administration, accounting, financial reporting, human resources, payroll, IT support. Implemented improvements
to assure capture of all revenue-generating activities and improve work flow throughout company. Represented
research center at investigator meetings.
April 2001 – Nov. 2004 GIST WIRELESS & DATA CONSULTING Scottsdale, Arizona
Administrative Manager
Founded by What’s for Free’s CIO, GIST implements wireless data solutions for clients throughout the Western
US. My duties included logistical and administrative support, customer service, HR and payroll. GIST shifted its
operations to Southern California and I was unable to relocate there.
April 2000 – March 2001 WHAT’S FOR FREE TECHNOLOGIES, INC. Scottsdale, Arizona
Administrative Manager
What’s For Free was a start-up Internet marketing company. Broad scope of responsibilities included human
resources, event planning, and administration. Company ceased operations due to lack of funds.
April 1997 – April 2000 ATRONIC AMERICAS Scottsdale, Arizona
Human Resources Manager
Atronic, a US subsidiary of a large privately-held German concern, manufactures and distributes video gaming
machines. Initially hired during the company’s start-up phase as Executive Administrator; quickly promoted to first
full-time HR staff member, responsible for staffing, compensation, benefits, policy formulation/ implementation and
employee relations issues for approximately 140 employees at facilities in three states.
Sept. 1994 – March 1997 CARLISLE PLASTICS, INC. Phoenix, Arizona
Assistant to Chief Executive Officer
Carlisle Plastics, Inc. was a $450 million manufacturer of plastic products with 13 facilities in the US and
Mexico. Responsibilities included corporate travel management, support for Board of Directors, event planning,
drafting management reports and correspondence, numerous special projects, as well as administrative support
for the CEO. Carlisle was acquired by Tyco International and the Phoenix office was subsequently closed.

Jan. 1986 – Aug. 1994 INTERNATIONAL ATOMIC ENERGY AGENCY Vienna, Austria
Senior Secretary/Information Technology Coordinator for the Office of the Director General
The IAEA is an autonomous United Nations agency whose mission is to prevent nuclear proliferation while
promoting peaceful uses of nuclear technology. Working in the office of Hans Blix, my responsibilities were
primarily administrative in nature, and included daily interface with senior-level scientific and diplomatic
 Coordinated meeting arrangements and prepared documentation for Board of Directors.
 Supervised four staff members; assured smooth functioning of HR function and front office.
 Handled A/P, A/R, statement reconciliation, revenue reporting.
 Responsible for contract administration at busy clinical research site.
 Handled routine network administration tasks. Managed implementation of new software systems; acted
as resource for users.
 Maintained confidentiality of sensitive information (i.e., merger discussions, personnel matters).
 Drafted correspondence and management reports for senior executives; had extensive signature authority.
 Maintained busy executive schedules and made all arrangements for extensive travel via commercial and
chartered aircraft, with complex itineraries and frequent changes of plan.
 Translated documents from German and Swedish into English.

Human Resources
 During company’s rapid growth phase, designed procedures to assure appropriate information flow and
documentation of HR actions; selected and implemented HRIS (human resource information system).
 Investigated and documented alleged misconduct incidents; recommended and documented appropriate
disciplinary measures, worked closely with corporate counsel on employment-related litigation.
 Recruiting (managerial, administrative, technical and manufacturing positions).
 Presentations to staff on harassment awareness, benefits, profit-sharing, etc.
 Researched, drafted and implemented policies; worked with counsel to produce employee handbook.
 Processed complex, multistate payroll; responsible for benefits administration.
 Started company newsletter and corporate clothing collection, arranged company events.

 Created spreadsheet and document automation tools to streamline preparation of proposals, dramatically
reducing preparation time and virtually eliminating errors.
 Trade show logistics planning and on-site coordination, represented company during show.
 Drafted press releases utilizing data provided by senior management.

Event Planning/Travel Management

 Accountable for all logistical planning and on-site coordination for company booth at tradeshows
 Arranged meetings (10-100 participants); negotiated with travel service providers, local resorts and other
vendors; arranged in-house team training workshops and Board/senior management meetings.
 Drafted travel/entertainment policy, monitored staff compliance, managed travel services provider.