ROMEO D. MACAPUGAS IT Engineer Mobile No.

• 054 679 8732 Address • 6th Street, Al Khobar area, Dammam City Email • pinoyhomesik@gmail.com Bachelors Degree in Computer Engineering, Adamson University Philippines Status • TRANSFERABLE IQAMA
IT ENGINEER 18 October 2009 – 4 March 2012 Baxter Healthcare Corporation & Olayan Group of Companies (BCL) 2nd Industrial City, Dammam City BCL is a joint venture of Baxter Healthcare Corp. and Olayan Group of Companies. Started to open the manufacturing plant in year 2009 as a private company and has sales office in Riyadh and Jeddah. One of the operating companies in Olayan Group. 1. 2. Job Description Reporting to the Plant Manager (Olayan) and IT Manager (Baxter) as the ONLY IT Engineer in BCL and handles kingdom-wide task both in Sales-Marketing group and Manufacturing plant. As we use Baxter standard on all IT requirements, I provide full support with general supervision, in one or more of the following technical areas: desktop, telecom, networks, servers, messaging, LAN, security and software’s (ERP and business applications).This includes monitoring, testing and deploying these environments. Own assigned task, resolve routine problems. Requires general direction to others and some knowledge of operating environments.  Proactively monitor call queues and prioritize daily activities.  Provide routine support on hardware and software problems.  Provide support for technical area of support.  Provide 24 hour on call support if required.  Install, test, and maintain software and hardware components.  Document system/environment changes.  Monitor system activities.  Assist in various projects.  Ensure coverage for business and non-business hours Prioritize work and publish staff schedules for support coverage and project work. Assist in the development of escalation processes and the implementation and maintenance of them. Develop and maintain written documentation for all system tasks including validation documentation if required. Perform some technical duties of direct reports as required to assist in meeting service level agreements or deliverables. Assist management in setting department objectives, determining budget requirements, giving feedback to vendors or outsourced partners.

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Making comparison sheet. Answering telephone phone calls and also to my boss while he is away or on leave. inventory list and monthly stock report.  Sending and receiving documents to the Main Contractor. residential and either public or private group in the Kingdom of Saudi Arabia. 3. Process credit and cash invoice and making reports for submission of invoice to accounts. Making and sending reports thru email the list of projects for shutdown. 3. 5. 1. inquiry. 2. SYSTEM ANALYST June 2006 . 6. 8. LV and meter projects. cash purchase forms. Doing clerical jobs and updating the active list of contractors. Receiving delivery notes and invoice from suppliers and purchasers for processing of payments. Data entry and receiving of projects for emergency shutdown and passing to contractors. a visual Fox Pro system.August 2008 CONSOLIDATED CONTRACTORS COMPANY WLL Rabigh area near King Abdullah City. 1.TECHNICAL ANALYST (contractor) December 2008 – August 2009 Saudi Electric Company Naseem branch. 4. 7. a system created in MS Access and filling soft copies of engineering documents and other important documents for the project both main contractor and subcontractors.  Data entry using Visual Byblos. 9. Data entry of materials request. Document controller for new and old request forms that are approve. Job Description Reporting to Material Engineer to process material request to all department to be use in the project. 2. 6. approve and purchase of all materials using MS Office applications and TALISMAN. 4. purchase orders. 7. Data entry of new electrical scheme projects using IBM CICS and Microsoft Access. Job Description Reporting to Section Manager to receive projects for both residential and commercial areas in the city of Riyadh covering all districts. 5. As one of the mega projects of Saudi ARAMCO in the western region that are being develop to expand the city. Receiving new electrical scheme projects to be pass to the approve SEC contractors. Document controller in Document Controller Department:  Doing clerical jobs. Western Region One of the approve SAUDI ARAMCO contractors for PetroRabigh projects that has a project of Desalination plant and Steam Power Plant. Riyadh City Saudi Electric Company is the government company that provides electric power both commercial. Filling and arranging the original and duplicate copies of important documents. new and old. . Updating in the system and passing to metering section for HV. logistic documents and invoices after delivery of items.

7. 11. 8. Own assigned task. f. and maintain software and hardware components. 3. Managing and update of inventory for all PC. . Preparation. Assist in various projects. resolve routine problems. Proactively monitor call queues and prioritize daily activities. configuration and support of both data and voice in the offices. a. Provide 24 hour on call support if required. Reporting to National Operations Manager to handle all IT environment for the top executives and all operating companies of Olayan group. d. managing and maintenance of voice systems for the head office. Requires general direction to others and some knowledge of operating environments.This includes monitoring. telecom. Monitor system activities. Performing data backups for daily. Al Malaz District . 2.COMPUTER MAINTENANCE TECHNICIAN 27 June 2002 – 22 January 2006 OLAYAN FINANCING COMPANY (OFC) Olayan Plaza. Installation. Provide full support with general supervision. servers. e. setup and support of presentation and meetings for top executives. Install. 9. Riyadh City OFC is the financial arm and head office of Olayan group in Saudi Arabia. 6. b. Provide routine support on hardware and software problems. networks. Responsible for maintenance of desktop and laptops for the top executives and central region offices of Olayan group. testing and deploying these environments. LAN. networking devices and accessories. 12. weekly and monthly. Job Description 1. major shareholders and stock holders for corporate both here and abroad. acquisitions. Provide support for technical area of support. A diversified group of companies not only in the gulf region but also in Europe and North American. 10. g. Perform some technical duties of direct reports as required to assist in meeting service level agreements or deliverables. They have joint venture. c. h. Administer. security and software’s (ERP and business applications). test. in one or more of the following technical areas: desktop. 5. Monthly data is being temporary stored in another branch office if a disaster occurred in master copy. Contacting suppliers and contractors for supply of computer items and maintenance job. Ensure coverage for business and non-business hours 4. messaging. Prioritize work and publish staff schedules for support coverage and project work. servers.

Dammam City IBM a US brand for PC desktop and laptop that supplies local and abroad.Transferrable Date Expire: 1434/02/01 Saudi Drivers License Number: 2279178368 Date Expire: 21/09/2019 Marital Status: Married with one child Passport Number: XX4697874 Passport Expire: 04-10-2014 Nationality: Filipino Date of Birth: 16-10-1975 Age: 36 years old .  Receiving phone calls to get the issues and escalate to the resolvers. Job Description Report directly to the IT Supervisor in SEC.SERVICE ENGINEER September 1999 – May 2002 INTERNATIONAL BUSINESS MACHINE Al Juffali Tower. Maintenance support to top executives on both hardware and software issue.  Provide support to top executives for meetings and presentation. 2. 2. Al Khobar area. One of the approve contractors for Saudi Electric Company (SEC) and Saudi ARAMCO. 3. and connection to network environment. 5. Makati City A non-existence distributor company. Provide after sales support and replacement of defective products under warranty. as part of the contract we provide hardware support of all IBM products. CUSTOMER SUPPORT ENGINEER May 1997 . Service Engineer in Saudi ARAMCO:  Temporary replacement when one engineer goes for vacation leave. Installation. PERSONAL SUMMARY Iqama Number: 2279178368 . Repair and replacement of defective IBM PC and printers as part of the warranty agreement and service contract. 4. Replacement for helpdesk agent during vacation leave.August 1999 HYPERTECH CORPORATION Yague Street. On-site service to the clients for hardware repair and replacement. configuration and testing of all IBM PC and laptops for operating systems. 6. Testing of all Hypertech products before selling to clients.  Provide daily support both hardware and software applications to top executives and their assistant. Job Description 1. 3. 1.

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