COMMISSION SENSITIVE UNCLASSIFIED MEMORANDUM FOR THE RECORD Event: Linda Povinelli, Area 3 Air Traffic Control Supervisor

Type of event: Interview Date: Wednesday, September 24, 2003 Special Access Issues: none Prepared by: Gate Taylor Team Number: 8 Location: Indianapolis Air Traffic Control Center Participants - Non-Commission: Linda Povinelli, Area 3 Air Traffic Controller; Participants - Commission: John Farmer, Dana Hyde, Gate Taylor Background Linda Povinelli started with the FAA as an Air Traffic Controller in 1985. Since then she has held the positions of Quality Assurance and Supervisor. She is currently the Air Traffic Controller supervisor of area 3. Povinelli shares an office with Indi's other supervisors but is usually on the main floor during her shifts. She is responsible for resource management, break rotation, and personally overseeing the Air Traffic Controllers in Area 3 Povinelli had never before been involved in a hijack situation. She has participated in refresher training in the DYSIM, dynamic simulator about every six months. Povinelli had never been presented with a suicide hijack situation in this training. It is very uncommon to loose transponder. Povinelli believes this happens only about once per year but a NORDO situation happens daily. When an aircraft deviates from it's path, controllers communicate with the pilot over the radio to fix the deviation. 9/11 experience Povinelli recalls that there were 15 people scheduled for the day shift and John Thomas was her supervisor. While in the supervisor's office, Povinelli received a page form the floor that read "think we lost an aircraft." She then ran down to Area 3 and started an assessment of the situation. Povinelli called American Airlines to report the NORDO and loss of transponder and also called the other sectors in front of AA77's flight path. On the scope, she saw a slight turn in the path of AA77 before it lost communication but assumed that the turn was an ordinary correction. Her first thought was a crash, so Povinelli called the state police for a search and rescue of the area where AA77 disappeared.

COMMISSION SENSITIVE UNCLASSIFIED At this time, the controllers had already hit the all primary. Povinelli was not aware that AA77 had reappeared in the Henderson sector of Indi's airspace. Povinelli's role in grounding flights was to inform the controllers to begin landing planes and to keep frequencies clear. After Action The times in Povinelli's written statement are accurate since she went back and listened to the recorded calls of the morning of 9/11. In the briefing given shortly after 9/11, Povinelli recalls that the SW turn of AA77 was not a big issue. It was on the Satori, but not included in the briefing. Post 9/11 Since 9/11, Povinelli is more alert and more through with possible emergency situations. She does not let the pilots get careless about giving call signs promptly. NORAD Povinelli knew of NORAD. In hindsight, she would have called NORAD on the morning of 9/11 for a scramble. This would have been coordinated with the front desk. Povinelli has covered the front desk on midnight shifts and could get a phone number for NORAD. Contact with NORAD is beyond Povinelli's rank, but she knows that communication is possible between the Air Traffic Control Centers and the military.

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