Questions and Answers

Invitation for Proposals for Proposals
GoodWorks Intensive Services
Project # FY05 – 01

1. My organization submitted a proposal for GoodWorks Intensive Services under a previous solicitation by the Georgia Department of Labor (GDOL). The proposal was not funded, and GDOL indicated that it would be funded if a need was identified and funding was available. What is the status of that proposal? There have been changes in the overall service strategy for GoodWorks Intensive Services since the last solicitation was issued by the GDOL. This is the reason why GDOL updated the Invitation for Proposals for GoodWorks Intensive Services. Therefore, with the issuance of the new Invitation for Proposals, the previous solicitation is now closed. Organizations who are interested in contracting with GDOL to provide Intensive Services must submit a new or updated proposal to GDOL, in accordance with the specifications listed in Project #FY 05-01. 2. On Page 1 of the Solicitation, Cobb is included as one of the counties designated for initial review, but it is also listed as a county designated for review on an asneeded basis. Which is correct? GDOL is seeking proposals from organizations who wish to provide services in Cobb County and those proposals will be reviewed for funding consideration after the submission date. We have posted an amended solicitation, dated 2/17/05, on the website to clarify this matter within the next few days. (revised 3/2/05) Please note that the solicitation will also be amended to include Fulton County (outside of the City of Atlanta) as an area targeted for priority consideration. 3. We are not sure we have the counseling element needed to successfully assist some of the clients who may have substance abuse or other issues. Can you give me some more information as to how important this part of the program is? Customers referred by the Department of Family and Children Services (DFCS) for Intensive Services may have previously participated in services such as substance abuse treatment, domestic violence intervention, etc, prior to referral to GoodWorks Intensive Services. GDOL is seeking proposals from organizations to provide transitional work opportunities to customers enrolled. The provider must describe their ability to provide case management needed to assist customers transition into the workforce through utilization of partnerships with Mental Health, Substance Abuse, DFCS, GDOLVocational Rehabilitation (VR) Workforce Investment Act (WIA) administrator, and other agencies.

Revised 3/7/2005

Questions from February 27, 2005 Informational Meeting 1. If an individual with a disability needs an adaptive device, would this be paid for before the referral from Department of Family and Children Services (DFCS)? Partners will need to coordinate to assist customers in meeting their workforce development needs; therefore, coordination with GDOL-Vocational Rehabilitation (VR) and other partners is critical. DFCS staff may not have the information and expertise to make the determination at the time of the referral. 2. In reference to page 29, Attachment E, should bidders list each staff person included in the proposal? Yes, list the staff members who will be committed to this project and the percentage of their time that will be spent on the project. 3. After the customer completes Phase I of Work Adjustment, may the customer be transitioned into subsidized employment? Yes, the strategy allows for customers who are not ready for unsubsidized employment to transition from Work Adjustment to Subsidized Employment. (Please review Page 6 of the solicitation, Placement Track 2). Even though this transition would involve the customer still being in training, there would be an attachment to the workforce which is our objective. In this case, the customer would be earning the prevailing wage as an employee while the TANF check is diverted to the employer to offset the cost of training a new employee. 4. With subsidized employment, will DOL staff at the Career Centers coordinate the paperwork? Yes. Career Center staff is responsible for coordinating paperwork such as the Subsidized Employment Training Agreement and paperwork required for the payment to the employer worksite. If the customer is enrolled in Intensive Services prior to the placement into Subsidized Employment, the Personal Advisor will assist with this coordination. 5. My clients are dual-diagnosed with substance abuse issues and mental health. They are able to contact Vocational Rehabilitation on their own to request services. With TANF customers, would the customer be able to call and make an appointment with GDOL-Vocational Rehabilitation? Yes. All citizens have the right to contact GDOL-Vocational Rehabilitation and seek services. If determined eligible, these services will be provided.

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6. Do you want proposals for all urban counties listed on Page 1? If you wish to service one of the priority counties, you are welcome to submit a proposal. Services for counties other than the designated priority counties will be reviewed on an as-needed basis, if funding is available. Examples of “as-needed” include if a current contractor serving the area is no longer providing Intensive Services or if the Department of Family and Children Services (DFCS) allocates additional slots to that county. 7. Since the contracts will be approximately for six months and if all the benchmarks have been met six months later, what does “if funding is available” mean for continued services? Based on information from the funding source, the Department of Human Resources (DHR), GDOL anticipates that funding will be available from DHR to continue services to enrolled customers whose services will extend beyond September 30, 2005. 8. What is the expected rate of referrals? DFCS has identified a specific number of customers from each urban county for referral to GoodWorks Intensive Services. The Contractor will need to coordinate with Career Center staff and DFCS regarding the frequency of contracted referrals. 9. Is the program voluntary? The customer is always given a choice. If the customer clearly indicates that they choose not to participate, providers should refer the customer back to DFCS. 10. What are the slot levels for the designated priority counties or regions? The total allocations for the designated priority areas are as follows based on TANF populations: Fulton –Atlanta Fulton – Outside of Atlanta Cobb Gwinnett Clayton DeKalb 67 73 40 20 40 120

Some slots have already been allocated to existing providers in Fulton- Atlanta, FultonOutside of Atlanta, and DeKalb. Also, there are no current providers in Clayton and Gwinnett Counties. If there is a performance problem or if additional services are needed, a current contract may be modified or GDOL may negotiate contract with a new provider. If you have specific questions about slots in all of the urban counties, please

Revised 3/7/2005

submit your question in writing (e-mail, fax or mail) to Nancy Meeden as instructed in the Invitation for Proposals. 11. Has GDOL decided how to split the numbers? Not at this time. Based on the design outline in the proposals received by GDOL, GDOL may want to use the kinds of relationships or networks established by the bidder. So, the bidder’s structure and contacts are important in the allocation of customers to be served in a county. 12. Regarding the development of worksites where the TANF check is diverted to the employer (Subsidized Employment), will the local GDOL Career Center staff develop worksites or will the Intensive Services contractors develop worksites? Service Providers may be asked to assist GDOL Career Center staff on this matter. Always remember that the program design involves partnerships. You may have, for example, developed relationships with employers who may be interested in participating in Subsidized Employment activities. 13. May current Intensive Services providers submit an application for another service area? Yes, current providers may submit a proposal, along with any potential new provider. All proposals should be submitted in the manner specified in the solicitation. 14. What types of services do the current contractors provide? Contractors provide all services listed in the Invitation for Proposals - job coaching, job preparation, job placement, career counseling, modeling, work experience, work evaluation and follow-up. (The list of services to be provided under all Intensive Services contracts are listed on pages 5 and 6 of the Invitation for Proposals and again in Attachment B, pages 20-25) 15. What is meant that “Profit (or a management fee) is not allowable cost under regulations governing these projects?” (from page 8)? Per 45 CFR 74.81, profit and management fees are not allowable. These constitute charges made by a contractor that are not attributable to any specific expenditure. This does not include administrative overhead or indirect which may be attributed to specific expenditures. 16. Will you share the proposed cost for each benchmark payment? This information is being finalized and will be added to the GDOL GoodWorks website when it becomes available.

Revised 3/7/2005

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