FRITZ!

Box Fon
This manual and the software it describes are protected by copyright. The manual and software as presented are the object of a license agreement and may be used only in accordance with the license conditions. The licensee bears all risk in regard to hazards and impairments of quality which may arise in connection with the use of this product. This manual and the software it describes may not be transmitted, reproduced or altered in whole or in part, in any form, by any means, nor may they be translated into any other natural or computer language. The creation of a backup copy for personal use is excepted. The information hereby made available to the licensee may be communicated to third parties only with the written permission of AVM. This software and documentation have been produced with all due care and checked for correctness in accordance with the best available technology. AVM disclaims all liability and warranties, whether express or implied, relating to this product’s quality, performance or suitability for any given purpose which deviates from the performance specifications contained in the product description. AVM will not be liable for damages arising directly or indirectly from the use of the manual or related software, nor for incidental or consequential damages, except in case of intent or gross negligence. AVM expressly disclaims all liability for loss of or damage to hardware, software or data as a result of direct or indirect errors or destruction and for any costs, including ISDN, GSM and DSL connection charges, related to the software and manual supplied and due to incorrect installations not performed by AVM itself. The information in this manual and the software it describes are subject to change without notice for the purpose of technical improvement. We offer a manufacturer’s warranty for this original product. The conditions of this warranty are contained in the WARRANTY.PDF file in the INFO folder on the product CD included with delivery.

© AVM GmbH 2004. All rights reserved. Documentation release 11/2004 AVM Audiovisuelles Marketing und Computersysteme Alt-Moabit 95 10559 Berlin AVM in the Internet: www.avm.de/en Trademarks: Unless otherwise indicated, all trademarks mentioned are legally protected trademarks owned by AVM GmbH. This is especially true for product names and logos. Microsoft, Windows and the Windows logo are trademarks owned by Microsoft Corporation in the USA and/or other countries. Bluetooth is a trademark of Bluetooth SIG, Inc. licensed to AVM GmbH. All other product and company names are trademarks of their respective owners. AVM Computersysteme Vertriebs GmbH Alt-Moabit 95 10559 Berlin

2

FRITZ!Box Fon

Contents
1
1.1 1.2 1.3 1.4 1.5

This Is FRITZ!Box Fon

7

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Operation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 FRITZ!Box Fon LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Technical Specifications of FRITZ!Box Fon. . . . . . . . . . . . . . . . . . . . . . . 11 Audible Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

2
2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9

Starting FRITZ!Box Fon Operation

13

Mounting FRITZ!Box Fon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Connecting FRITZ!Box Fon to the Mains Power Supply . . . . . . . . . . . . 14 Connecting FRITZ!Box Fon to DSL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Connecting FRITZ!Box Fon to ISDN or the Analog Telephone Line . . .16 Connecting Analog Terminal Devices to FRITZ!Box Fon . . . . . . . . . . . . 17 Connecting FRITZ!Box Fon to the Computer . . . . . . . . . . . . . . . . . . . . .18 Connecting FRITZ!Box Fon to the LAN Port . . . . . . . . . . . . . . . . . . . . . .19 Connecting FRITZ!Box Fon to the USB Port of a Computer. . . . . . . . . .22 Basic Configuration of FRITZ!Box Fon . . . . . . . . . . . . . . . . . . . . . . . . . .28

3
3.1 3.2 3.3

Configuring FRITZ!Box Fon

31

Going Online with FRITZ!Box Fon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Making Phone Calls with FRITZ!Box Fon . . . . . . . . . . . . . . . . . . . . . . . .32 Useful Tips for Internet Telephony with FRITZ!Box Fon. . . . . . . . . . . . .35

4
4.1 4.2 4.3 4.4 4.5 4.6 4.7

The FRITZ!Box Window

37

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Initial Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Telephony. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Journal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 System Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

FRITZ!Box Fon – Contents

3

5
5.1 5.2 5.3

Removing FRITZ!Box Fon

45

Uninstallation in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Uninstallation in Windows Me and 98 . . . . . . . . . . . . . . . . . . . . . . . . .46 Uninstallation in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

6
6.1 6.2 6.3 6.4

Guidebook

48

Linking Up the Cable Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Errors Opening the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

7
7.1 7.2 7.3

Information, Updates and Support

55

Sources of Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Assistance from AVM Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Index Declaration of CE Conformity Drilling Template

59 61 62

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FRITZ!Box Fon – Contents

Symbols and Highlighting
This manual uses the following symbols for warnings and tips: The hand indicates important instructions that must be observed to avoid malfunctions. FRITZ! marks useful hints to assist you in working with the product. The table below explains the highlighting used in this manual.
Highlighting function Example

Quotation marks Keys, buttons, icons, “Start / Programs” or tabs, menus, commands “Enter” Capital letters Path and file names in running text SOFTWARE\INFO.PDF or README.DOC <CD-ROM drive> a:\setup

Pointed brackets Variables Typewriter font Gray italics Information to be typed in using the keyboard Tips, instructions and warnings

...for more information, see...

FRITZ!Box Fon – Symbols and Highlighting

5

Safety Instructions
Follow the following instructions in order to protect yourself from injury. Do not install FRITZ!Box Fon during an electrical storm. Disconnect FRITZ!Box Fon from the power supply during electrical storms. Never let liquids get inside the FRITZ!Box Fon. Otherwise, electric shocks or short circuits may result. FRITZ!Box Fon is intended for indoor use only. Do not open the FRITZ!Box Fon housing. The device contains hazardous components and should only be opened by authorized repair technicians.

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FRITZ!Box Fon – Safety Instructions

This Is FRITZ!Box Fon

1 This Is FRITZ!Box Fon
FRITZ!Box Fon is a PBX that makes possible both conventional telephone calls over fixed lines and Internet telephony with DSL. It combines in one device a two-port PBX for connecting analog devices, a DSL modem for direct connection to the DSL splitter and an ISDN/analog connection to the fixed-line network. The PBX can be used as a DSL router connected by means of a LAN port and a USB port, thus providing a firewall-protected Internet connection for two computers at the same time. FRITZ!Box Fon can be connected by means of a network cable or USB cable to computers with Windows operating systems, the Linux operating system or Apple computers with the operating system Mac OS X. Any number of network devices can be connected to the FRITZ!Box Fon LAN port. These might include game consoles or a network hub, for instance.
FRITZ!Box Fon Telephone line access DSL ISDN or analog LAN
Switch/Hub

USB

Computer

Expandable: Connect more computers or a LAN through a switch or hub

Windows, Linux or Apple computer

Possibilities for connecting FRITZ!Box Fon

With FRITZ!Box Fon all connected computers can share one Internet access. All connected computers are networked together and can access shared resources on each other’s drives.

FRITZ!Box Fon – 1 This Is FRITZ!Box Fon

7

Package Contents FRITZ!Box Fon provides fixed-line and Internet telephony for two analog terminal devices. For Internet telephony over DSL, FRITZ!Box Fon uses the Session Initiation Protocol (SIP). This manual contains information about installing, configuring and operating FRITZ!Box Fon.

1.1 Package Contents
The box contains: FRITZ!Box Fon one AC power adapter with cable for connection to the mains power supply one 4-meter DSL cable (black or grey) for connecting FRITZ!Box Fon to the DSL splitter one 4-meter ISDN/analog cable (black) for connecting FRITZ!Box Fon to the ISDN Network Terminator (NT) or the analog telephone line one USB cable (white) for connecting FRITZ!Box Fon to a computer with a USB interface one network cable (red) for connecting FRITZ!Box Fon to a computer or network hub one RJ45-RJ11 adapter (gray) for the DSL line (needed in some countries) one RJ45-RJ11 adapter (black) for analog telephone lines one FRITZ!Box Fon CD with – Installation Help – driver software for FRITZ!Box Fon – the FRITZ!DSL DSL software – documentation for all enclosed AVM components one FRITZ!Box Fon installation manual one drilling template on page 62 of this manual

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FRITZ!Box Fon – 1 This Is FRITZ!Box Fon

Operation Requirements

1.2 Operation Requirements
In order to operate FRITZ!Box Fon, you must have the following: an ISDN point-to-multipoint line in accordance with the Euro ISDN protocol DSS1, or an analog telephone line one DSL Line: Standard ITU G.992.1 Annex A or Annex B (depending on hardware model) If you want to connect FRITZ!Box Fon over the computer’s LAN interface, a computer with the following specifications is required: – LAN port (standard network adapter Ethernet 10/100 Base-T), game console or other devices that support a network – To connect additional computers or a network, you also need an Ethernet hub or switch. If you want to connect FRITZ!Box Fon over the computer’s USB port, a computer with the following specifications is required: – USB port (USB version 1.1 or 2.0), hard drive and CD drive – Operating system: Microsoft Windows XP, Windows Me, Windows 2000, Windows 98, Linux (from SUSE 9.0 upwards) or Mac OS X (from version 10.3.3 upwards) To install the DSL software FRITZ!DSL, the minimum computer requirements are: – 300 MHz Pentium II processor with Windows XP, 2000, Me or 98 and CD drive – 32 MB RAM – 20 MB free memory on the hard drive

FRITZ!Box Fon – 1 This Is FRITZ!Box Fon

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FRITZ!Box Fon LEDs

1.3 FRITZ!Box Fon LEDs
The LEDs on your FRITZ!Box Fon indicate the following conditions:
LED Power Event Type shows the operation status of FRITZ!Box Fon remains lit when the device has electrical power and the DSL line is ready for operation flashes if the device is connected to the mains power supply, but the connection to DSL has been lost Internet remains lit when a telephone connection to the Internet is active

Fixed Line remains lit when a telephone connection to the fixed-line network is active DSL Info displays existing Internet connections flashes when the system software is being updated remains lit when phone calls are conducted completely over the Internet (this feature must be supported by the Internet telephony provider)

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FRITZ!Box Fon – 1 This Is FRITZ!Box Fon

Technical Specifications of FRITZ!Box Fon

1.4 Technical Specifications of FRITZ!Box Fon
Approximate dimensions: 160 x 122 x 31 mm DSL modem in accordance with the ITU standard G.992.1 Annex A or Annex B (depending on hardware model) One USB port (USB version 1.1) One LAN port via RJ45 socket (standard Ethernet, 10/100 base-T) Two extensions over RJ12 sockets Five LEDs indicate the condition of the device Supply voltage: 230 V / 50 Hz Maximum power consumption: 9 W Average power consumption: 6 W Data transmission rate: max. 8 Mbit/s (downstream), 1 Mbit/s (upstream) Updatable firmware DHCP Server DSL router Firewall and packet filter IP Masquerading/NAT Conform to CE standard

FRITZ!Box Fon – 1 This Is FRITZ!Box Fon

11

Audible Signals

1.5 Audible Signals
The following diagram illustrates the duration and intervals of the various handset and ring signals.
Time in seconds Audible Signals Ring Busy signal Internal dial tone External dial tone Positive confirmation Neg. acknowledgment Call waiting Calls External call Internal call Call back
0 1 2 3 4 5 6

Handset and ring patterns at FRITZ!Box Fon

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FRITZ!Box Fon – 1 This Is FRITZ!Box Fon

Starting FRITZ!Box Fon Operation

2 Starting FRITZ!Box Fon Operation
This chapter describes the various possibilities for connecting and installing FRITZ!Box Fon. These include the following steps: Mounting FRITZ!Box Fon Connecting FRITZ!Box Fon to the mains power supply, to DSL and to ISDN or the analog telephone line Connecting analog terminal devices to FRITZ!Box Fon Connecting FRITZ!Box Fon to the computer All steps required for connecting and installing the system are described here in the manual and in the Installation Help on the FRITZ!Box Fon CD. Insert the FRITZ!Box Fon CD in your CD-ROM drive so that you can follow the installation instructions on the screen. The Installation Help starts automatically. If the Installation Help is not displayed automatically, open the INTRO.HTM file on the FRITZ!Box Fon CD. Follow the instructions from the Installation Help to install FRITZ!Box Fon. If you would like to connect and install FRITZ!Box Fon without this Installation Help, see the instructions in the following sections:

2.1 Mounting FRITZ!Box Fon
Set or hang up FRITZ!Box Fon in a dry, dust-free location shaded from any direct sunlight. If you would like to connect the device using the USB or network cable supplied with the package, remember to consider the length of the cable and select a location close to your computer. If you would like to hang FRITZ!Box Fon on the wall, use the drilling template on the last page of the installation manual.

FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation

13

Connecting FRITZ!Box Fon to the Mains Power Supply

2.2 Connecting FRITZ!Box Fon to the Mains Power Supply
Perform the following steps to connect FRITZ!Box Fon to the mains power supply: 1. 2. 3. Position your FRITZ!Box Fon so that the sockets on the back panel are facing you. Remove the power supply unit from the package. Connect the mains adapter to the socket labeled “Power”, located at the far right of the back panel of FRITZ!Box Fon. Plug the other end into an AC power outlet.

4.

Connecting FRITZ!Box Fon to the mains power supply

5.

The green “Power” LED will begin flashing after a few seconds.

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FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation

Connecting FRITZ!Box Fon to DSL

2.3 Connecting FRITZ!Box Fon to DSL
Perform the following steps to connect FRITZ!Box Fon to DSL: 1. 2. Remove the enclosed DSL (black or grey) cable from the package. Connect one end of the cable to the socket labeled “DSL”, located at the far left of the back panel of FRITZ!Box Fon. Then connect the other end of the cable to the socket on the DSL splitter labeled “DSL”. If the DSL line does not fit in the splitter, insert the cable into the gray RJ45RJ11 adapter enclosed in the package and then plug the adapter into the splitter.

3.

Connecting FRITZ!Box Fon to the DSL splitter

4.

The green “Power” LED stops flashing after a short time and remains lit to signalize that FRITZ!Box Fon is ready for Internet connections over DSL.

FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation

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Connecting FRITZ!Box Fon to ISDN or the Analog Telephone Line

2.4 Connecting FRITZ!Box Fon to ISDN or the Analog Telephone Line
FRITZ!Box Fon can be connected to an ISDN access or an analog telephone line. To establish a connection, perform the following steps: 1. 2. 3. Remove the enclosed ISDN/analog (black) cable from the package. Connect one end of the cable to the socket on FRITZ!Box Fon labeled “ISDN/analog”. If you have an ISDN access, connect the other end of the cable to the socket of your ISDN Network Terminator (NT).

Connecting FRITZ!Box Fon to the ISDN NT

If you have an analog telephone line as well as a DSL line, connect the other end of the cable to the black adapter for your telephone jack. Then use the adapter to connect FRITZ!Box Fon to the socket on the DSL splitter.

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FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation

Connecting Analog Terminal Devices to FRITZ!Box Fon

FRITZ!Box Fon connected to DSL and the analog telephone line over the DSL splitter

2.5 Connecting Analog Terminal Devices to FRITZ!Box Fon
FRITZ!Box Fon has been tested and CE-certified in accordance with European Union directives. All analog telecommunication devices with CE certification can be connected to its extensions. To connect analog terminal devices such as telephones, fax machines or answering machines, insert the telephone plugs of your analog terminal devices into the “FON1” or “FON2” socket on FRITZ!Box Fon.

FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation

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Connecting FRITZ!Box Fon to the Computer

Connecting an analog telephone to FRITZ!Box Fon

2.6 Connecting FRITZ!Box Fon to the Computer
FRITZ!Box Fon can be connected to two computers directly, via a USB port and a network (LAN) port. If you would like to connect more than two computers to FRITZ!Box Fon at the same time, you can connect a network hub or switch to the LAN port of the FRITZ!Box Fon so that all of its features can be provided for a small network. Please note: If you would like to connect FRITZ!Box Fon to your computer by means of the LAN port, first make sure that your computer is equipped with a LAN port. A LAN port is usually designated by the icon at left or labeled “LAN”. For more information, see the instructions in the section “Connecting FRITZ!Box Fon to the LAN Port” from page 19. If your computer is not equipped with a LAN port, connect FRITZ!Box Fon using the USB port. If you would like to connect FRITZ!Box Fon to your computer using a USB cable, you must install the driver software from the FRITZ!Box Fon CD on the computer. Read the section that describes the installation for your operating system in the section “Connecting FRITZ!Box Fon to the USB Port of a Computer” from page 22.
18 FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation

Connecting FRITZ!Box Fon to the LAN Port

2.7 Connecting FRITZ!Box Fon to the LAN Port
Using a LAN cable, FRITZ!Box Fon can be connected to the computer in just a few steps. If you would like to connect a network to FRITZ!Box Fon in order to connect several computers with DSL, then connect FRITZ!Box Fon to a network hub or switch using the LAN cable. Connection with the LAN cable functions independent of the operating system. All computers must be equipped with a network adapter (Ethernet card). For more information on this topic, see the chapter “Guidebook” from page 48. This section also includes information on IP settings and DHCP.

Connecting FRITZ!Box Fon to the LAN Port of a Computer
You will need the red LAN cable for this step. 1. 2. 3. 4. Connect FRITZ!Box Fon to the mains power supply and to DSL as described on page 14. Switch on your computer. Insert one end of the red LAN cable to the computer’s network adapter. Connect the other end of the LAN cable to the socket on FRITZ!Box Fon labeled “LAN”.

FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation

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Connecting FRITZ!Box Fon to the LAN Port of a Computer

Connecting FRITZ!Box Fon to a computer’s network adapter

FRITZ!Box Fon is now connected and ready for operation. No additional driver installation is necessary on the computer. If you configure FRITZ!Box Fon for an Internet connection, all connected computers can use FRITZ!Box Fon to establish connections to the Internet at the same time. See the section “Basic Configuration of FRITZ!Box Fon” from page 28 for information about how to configure an Internet connection.

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FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation

Connecting FRITZ!Box Fon to a Network Hub

Connecting FRITZ!Box Fon to a Network Hub
1. 2. 3. Connect FRITZ!Box Fon to the mains power supply and to DSL as described on page 14. Connect one end of the red LAN cable to the uplink port of the network hub or switch. Connect the other end of the LAN cable to the socket on FRITZ!Box Fon labeled “LAN”.

Connecting FRITZ!Box Fon to a network hub

You can only connect to the Internet if Internet access is configured on the computer. See the section “Basic Configuration of FRITZ!Box Fon” from page 28 for information about how to configure an Internet connection.

FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation

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Connecting FRITZ!Box Fon to the USB Port of a Computer

2.8 Connecting FRITZ!Box Fon to the USB Port of a Computer
FRITZ!Box Fon can be connected to a computer with the USB cable in a few easy steps. First read the instructions in the next section, “Connecting the USB Cable”, and then see the section describing installation in your operating system. An operating system version of 10.3.3 or higher is required to connect FRITZ!Box Fon to the USB port of an Apple Macintosh computer. If your Apple Macintosh computer works with an older version, connect FRITZ!Box Fon via the LAN port of your computer.

Connecting the USB Cable
You will need the white USB cable for this step. In the Windows operating systems, the FRITZ!Box Fon CD is also required for driver installation. No driver installation is necessary in the operating systems Mac OS X and Linux. 1. Switch on your computer once the FRITZ!Box Fon has been connected to the mains power supply and DSL as described on page 14. If a Windows operating system is installed on the computer, insert the FRITZ!Box Fon CD now. No CD is required for the Mac OS X and Linux operating systems. Connect FRITZ!Box Fon to the USB port. The USB cable has two different plugs: one is flat and rectangular and the other is square.

2.

3.

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FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation

Connecting the USB Cable

Connecting FRITZ!Box Fon to the USB port of a computer

4.

Pick up the USB cable and plug the flat connector into a free USB port on your computer.

5.

Then plug the square connector into the socket labeled “ ” on FRITZ!Box Fon. FRITZ!Box Fon and your computer are now connected over the USB cable.

6.

Continue with installation as described in the following sections. Select the section that describes the next steps for the operating system installed on your computer.

In some Windows operating systems the display of menus and folders can be changed. The following instructions are based on the standard installation of each operating system.

FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation

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Installing FRITZ!Box Fon in Windows XP

Installing FRITZ!Box Fon in Windows XP
Administrator rights are required to install the driver software in Windows XP. 1. 2. The Windows XP “Found New Hardware Wizard” starts. Follow the instructions displayed on the screen. A message appears: “The wizard has finished installing the software for ‘AVM FRITZ!Box Fon’”. Confirm by clicking “Finish”.

FRITZ!Box Fon is now connected and ready for operation. You can only connect to the Internet if Internet access is configured. See the section “Basic Configuration of FRITZ!Box Fon” on page 28 for information about how to configure an Internet connection.

Installing FRITZ!Box Fon in Windows Me
1. Windows Me detects a new plug-and-play device to be installed. Follow the instructions displayed on the screen. Keep your Windows CD ready. 2. When asked: “What would you like to do?”, select the option “Automatic search for a better driver (Recommended).”. The drivers for FRITZ!Box Fon are installed. 3. Conclude the installation by clicking “Finish”.

FRITZ!Box Fon is now connected and ready for operation. You can only connect to the Internet if Internet access is configured. See the section “Basic Configuration of FRITZ!Box Fon” on page 28 for information about how to configure an Internet connection.

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FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation

Installing FRITZ!Box Fon in Windows 2000

Installing FRITZ!Box Fon in Windows 2000
Administrator rights are required to install the driver software in Windows 2000. 1. The Windows 2000 “Found New Hardware Wizard” starts automatically. Follow the instructions displayed on the screen. When asked “What do you want Windows to do?”, select the option “Search for a suitable driver for my device (recommended)”. Confirm with “Next”. In the next window, select “CD-ROM drives” as the source for the driver files. Confirm with “Next”. The program reports that a driver was found. Click “Next” to install the driver. Then you are informed that a driver for the FRITZ!Box Fon has been found. 5. Once the files have been copied onto your computer, conclude this step of installation by clicking “Finish”.

2.

3. 4.

FRITZ!Box Fon is now connected and ready for operation. You can only connect to the Internet if Internet access is configured. See the section “Basic Configuration of FRITZ!Box Fon” on page 28 for information about how to configure an Internet connection.

Installing FRITZ!Box Fon in Windows 98
Insert the FRITZ!Box Fon CD in your CD-ROM drive to start the Installation Help automatically. If the Installation Help does not start automatically, open the INTRO.HTM file on the FRITZ!Box Fon CD. Follow the instructions in the Installation Help to install FRITZ!Box Fon at your computer’s USB port. If you would like to install FRITZ!Box Fon without this Installation Help, first follow the instructions in the section “Connecting the USB Cable” and then perform the following steps: 1. Windows 98 detects a new plug-and-play device to be installed. Follow the instructions displayed on the screen.

FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation

25

Installing FRITZ!Box Fon in Windows 98 Keep your Windows CD ready. 2. When asked: “What do you want Windows to do?”, select the option “Search for the best driver for your device. (Recommended).” When the program asks where the driver is located, activate only the option “CD-ROM drive”.

3.

Specifying the driver location in Windows 98

4.

If you are asked which driver you want to install, choose the option “The updated driver (Recommended) FRITZ!Box Fon” and click “Next” twice. The drivers for FRITZ!Box Fon are installed.

5.

Conclude the installation by clicking “Finish”.

When the computer is restarted, FRITZ!Box Fon is connected and ready for operation. You can only connect to the Internet if Internet access is configured. See the section “Basic Configuration of FRITZ!Box Fon” on page 28 for information about how to configure an Internet connection.

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FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation

Installing FRITZ!Box Fon in Mac OS X

Installing FRITZ!Box Fon in Mac OS X
1. Select “System Preferences / Network”. You receive the message that a new port “Ethernet port en<No.>” was found. Confirm the message by clicking “OK”. Under “Show”, select the new port found, “Ethernet port en<No.>”. Confirm your entries with “Activate Now”.

2. 3.

FRITZ!Box Fon is now connected and ready for operation. You can only connect to the Internet if Internet access is configured. See the section “Basic Configuration of FRITZ!Box Fon” on page 28 for information about how to configure an Internet connection.

Installing FRITZ!Box Fon in a Linux Operating System
The example of SUSE Linux 9.0 is used here to describe how to install FRITZ!Box Fon to the USB port in Linux. 1. 2. 3. 4. 5. Open the YaST Control Center. Select the option “Network Devices” and click “Network Card”. The “Network cards configuration” dialog appears. Select “Other (not detected)” and the “Configure...” button. The device type of the network in the “Manual network card configuration” window should be set to “Ethernet”. Select the “USB” check box as well and click “Next”. In the input mask “DSL Configuration”, the PPP mode should be set to Ethernet, for “Network cards to configure” select “Other (not detected)”. Then click “Configure...”. In the next dialog, “Network address setup”, select the “Automatic address setup (via DHCP)” option. Click “Next”.

6.

7.

FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation

27

Basic Configuration of FRITZ!Box Fon 8. Changes to the configuration take effect when the “Finish” button is clicked.

In SUSE Linux 9.0, only one Ethernet adapter at a time can be set to DHCP. If you have an additional network adapter, assign it a fixed IP address. Otherwise problems may arise with name resolution (cf. /etc/resolv.conf). For comprehensive information and tips on the topic of network configuration in Linux, see: http://www.linux.org/docs/ldp/howto/ NET3-4-HOWTO-5.html

2.9 Basic Configuration of FRITZ!Box Fon
You can open the FRITZ!Box Fon window in your web browser as soon as you have finished connecting the device. Go the the “Basic Configuration” menu and use the Wizard to make the basic settings for FRITZ!Box Fon operation. Perform the following steps: 1. 2. Open your Internet browser. Enter the address “fritz.box” or “192.168.178.1”.

The “fritz.box” address entry in the address field of the Internet browser

3.

The FRITZ!Box Fon window opens.

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FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation

Basic Configuration of FRITZ!Box Fon

The FRITZ!Box Fon window

4.

Click the “Basic Configuration” menu command.

Internet Account Information 1. 2. 3. Select the option “Use account information”. Enter the account information you received from your Internet Service Provider in the corresponding fields. Use the “Clear Internet connection automatically” function if your Internet connection is charged for online time. The Internet connection then will be cleared automatically after the specified interval without data exchange (idle). Click “Next”. Note that FRITZ!Box Fon automatically assigns IP addresses to all computers that are supposed to use this Internet access.

FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation

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Basic Configuration of FRITZ!Box Fon Internet Telephony 1. Activate the option “Use Internet number 1” and enter the Internet number and the Internet account information you received from your Internet telephony provider in the corresponding fields. Activate the option “Add area code” and enter your local prefix there. Click “Next”.

2.

Telephony 1. Specify whether FRITZ!Box Fon is to establish telephone connections using the Internet or the fixed-line network. Click “Finish”.

2.

This concludes the basic settings for FRITZ!Box Fon. The system can now be used for connections to the Internet and the fixed-line telephone network, and for Internet telephony. See the section “Configuring FRITZ!Box Fon” on page 31 for information about how to tailor the FRITZ!Box Fon configuration to your needs.

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FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation

Configuring FRITZ!Box Fon

3 Configuring FRITZ!Box Fon
The first time FRITZ!Box Fon is configured, it is ready for operation and can be used for Internet connections, Internet telephony and fixed-line telephone calls. If you would like to make settings to FRITZ!Box Fon that go beyond this basic configuration, open the FRITZ!Box window and work through the following steps: Start your web browser. Enter the address “fritz.box” or “192.168.178.1”.

3.1 Going Online with FRITZ!Box Fon
After the basic configuration of FRITZ!Box Fon no further settings are necessary for Internet connections, and there is no need to install additional Internet access software. All connected computers can start a web browser at any time and surf the Net. When you surf with FRITZ!Box Fon, all connected computers are protected from unauthorized access from the Internet. FRITZ!Box Fon indicates each active Internet connection on the “DSL” LED. Note that FRITZ!Box Fon automatically assigns IP addresses to all computers that are supposed to use this Internet access. For information on this topic, see the “Guidebook” from page 48.

Settings for Internet Connections
The basic configuration of FRITZ!Box Fon includes all settings required for Internet access. Further settings and monitoring options are available in the FRITZ!Box window. These options allow you to configure FRITZ!Box Fon according to your needs.

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31

Making Phone Calls with FRITZ!Box Fon Use the “Internet” menu to change Internet account information, view connection information or change the port forwarding settings to allow other parties access to your computer from the Internet. See the Online Help of the FRITZ!Box Fon window for comprehensive information on all of these topics.

3.2 Making Phone Calls with FRITZ!Box Fon
The PBX FRITZ!Box Fon offers convenient options for making phone calls using the fixed-line network and Internet telephony. This chapter describes how to set up the system according to your fixed-line and Internet telephony needs. Initially no additional settings are required for telephone connections, as an Internet number is assigned to FRITZ!Box Fon during the basic configuration. This means that the system can be used without any further settings on ISDN lines and analog lines for Internet and fixed-line telephone connections as soon as terminal devices are connected (telephone, fax machine or answering machine). The following basic settings are configured at the PBX extensions (“FON1” and “FON2”): incoming calls can be accepted at both extensions; connected terminal devices will ring at the same time outgoing calls can be conducted from both extensions

Settings for Telephone Connections
Additional settings must be made in the FRITZ!Box Fon window in order to use the features and convenience functions of FRITZ!Box Fon on an ISDN line. These include the following steps: Enter numbers for calls over fixed lines Assign Internet and fixed-line numbers to the connected terminal devices (the extensions “FON1” and “FON2” on FRITZ!Box Fon) Define dialing rules for Internet telephony and calls on fixed lines
32 FRITZ!Box Fon – 3 Configuring FRITZ!Box Fon

Settings for Telephone Connections Entering Numbers for Calls over Fixed Lines Perform the following steps: 1. 2. 3. 4. Select the “Telephony” menu command. In the “Telephony Settings” window, select the “Fixedline numbers” option. Enter here the numbers you received from the telephone provider of your fixed-line network. Click the “Apply” button.

Assigning Internet and Fixed-Line Numbers to the Extensions According to the basic configuration settings, all terminal devices connected react to all incoming calls at the same time. To ensure that the connected terminal devices react only to certain numbers, assign the Internet and fixed-line numbers to the different FRITZ!Box Fon extensions. Perform the following steps: 1. 2. Select the “Extensions” option in the “Telephony” window. Select a number from the “Number of the extension” drop-down menu in the “Extensions FON1” area. The terminal device connected to the “FON1” extension reacts to incoming calls placed to this number and uses the kind of connection specified for outgoing connections with this number. From the “Additional numbers” drop-down menu, select any other numbers to which the terminal device at the “FON1” line should react for incoming calls. To ensure that the terminal device at the “FON1” extension reacts only to incoming calls to the specified numbers, deactivate the option “React to all numbers”. Configure the “Extension FON2”. Click the “Apply” button.

3.

4.

5. 6.

FRITZ!Box Fon – 3 Configuring FRITZ!Box Fon

33

Settings for Telephone Connections Defining Dialing Rules With the dialing rules you can influence the kind of connection for telephone connections with FRITZ!Box Fon. Perform the following steps: 1. 2. 3. Click the “Telephony” menu command. Click the “Dialing Rules” menu command. In the “Carrier Prefix for Fixed Line Calls” area you can specify a telephone provider prefix to be dialed automatically before numbers for calls to the fixed-line network. In the “Dialing Rules” area you can define the kind of connection for ranges of numbers. Connections to ranges of numbers for which a dialing rule has been established are always established in keeping with the kind of connection specified. Click the “New Dialing Rule” button to define as many dialing rules as desired. 5. Click the “Apply” button.

4.

This concludes the complete configuration of FRITZ!Box Fon for Internet and fixed-line telephony. Additional Settings for Telephone Connections Additional settings options for telephone connections are available in the FRITZ!Box Fon window. Use the “Telephony” menu, for instance, to configure a second Internet number or set up quick-dial numbers for your connections. See the Online Help of the FRITZ!Box Fon window for comprehensive information on all of these topics.

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FRITZ!Box Fon – 3 Configuring FRITZ!Box Fon

Useful Tips for Internet Telephony with FRITZ!Box Fon

3.3 Useful Tips for Internet Telephony with FRITZ!Box Fon
Important for Every Configuration If you use FRITZ!Box Fon for Internet telephony, disable the “Clear Internet connection automatically” option to prevent a connection from being cleared during a call over the Internet. For more information about the “Clear Internet connection automatically” function, see the Online Help of the FRITZ!Box Fon window. Call Scenarios If you have configured an Internet number for FRITZ!Box Fon in addition to your fixed-line number, you can make and receive calls using either method. With a fully configured FRITZ!Box Fon you can establish telephone connections as follows: using a fixed-line connection to a fixed-line number using an Internet connection to a fixed-line number using an Internet connection to an Internet number With a fully configured FRITZ!Box Fon you can receive telephone calls as follows: on your fixed-line number from the fixed-line network on your fixed-line number from Internet on your Internet number from Internet For more information about configuring FRITZ!Box Fon, see the Online Help in the FRITZ!Box Fon window. Bandwidth Management with FRITZ!Box Fon FRITZ!Box Fon is equipped with integrated bandwidth management. This function controls all incoming and outgoing data traffic over DSL and ensures that telephone connections over the Internet are not affected by surfing. FRITZ!Box Fon performs this task by adapting all uploads and

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Useful Tips for Internet Telephony with FRITZ!Box Fon downloads to the remaining bandwidth available, thus maintaining a constant bandwidth for Internet telephone calls to ensure high transmission quality. Because FRITZ!Box Fon also places a higher priority on Internet telephony connections over Internet data connections, most unexpected disturbances can be avoided. Just as for any other analog call, once Internet telephony transmission capacity has been reached, remote partners receive a busy sign.

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FRITZ!Box Fon – 3 Configuring FRITZ!Box Fon

The FRITZ!Box Window

4 The FRITZ!Box Window
FRITZ!Box Fon functions as a PBX and DSL router to offer a variety of options for Internet and telephony connections. You can change the FRITZ!Box Fon settings and view information about the system status in a user window. To open the FRITZ!Box Fon user interface, start your Internet browser and enter the address “fritz.box” or “192.168.178.1”.

The “fritz.box” address entry in the address field of the Internet browser

The FRITZ!Box Fon user interface has several pages, each of which can be accessed directly by clicking the menu command on the left edge. Detailed information on the individual commands is provided in the comprehensive Online Help, which you can access with the “Help” command in the user interface.

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Overview

4.1 Overview
This page presents information about the current status of FRITZ!Box Fon. The window is divided into four areas:

Overview
The current firmware version of your FRITZ!Box Fon is displayed in the “Overview” area.

Ports
This area displays whether FRITZ!Box Fon is connected with DSL and what the highest possible transfer speeds (send and receive directions) are on the DSL line. It also shows whether FRITZ!Box Fon is connected to computers by means of the LAN or USB port.

Internet Connection
When FRITZ!Box Fon is configured as a DSL router, an additional “Internet Connection” area is displayed. This area contains information about the Internet connection: the IP address assigned by the Internet Service Provider, the status of the Internet connection and the duration of the current connection.

Internet Telephony
If you have configured FRITZ!Box Fon for Internet telephony, the “Internet Telephony” area will be displayed as well. The configured Internet numbers are displayed here along with their name and status.

4.2 Initial Configuration
Go the the “Basic Configuration” menu and use the Wizard to make the basic settings for FRITZ!Box Fon operation. Have your Internet account information and login data for Internet telephony handy when the Wizard starts and follow the instructions on the screen.

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FRITZ!Box Fon – 4 The FRITZ!Box Window

Internet

4.3 Internet
Internet Account Information
Specify on the “Internet Account Information” page whether the FRITZ!Box Fon should establish the Internet connection as a router. This Internet connection can be used by all computers connected to FRITZ!Box Fon without having to configure a separate Internet connection on each computer. If you opt for this form of Internet access, enter the access information supplied by your Internet Service Provider for this Internet connection. The “Clear Internet connection automatically” option specifies that the Internet connection will be cleared whenever none of the connected computers has requested data from the Internet. Enter a time period in seconds. When FRITZ!Box Fon is configured as a router, the default settings stipulate that programs on your computer or in your LAN cannot be accessed from the Internet. Click the “New Port Forwarding” in the “Port Forwarding” window button to grant other parties from the Internet restricted access to the computers connected to FRITZ!Box Fon by opening certain ports to incoming connections. Other parties then access your computer at the IP address you were assigned by the Internet Service Provider. If a connection is active, the IP address is displayed in the “Internet Connection” area on the “Overview” page.

Port Forwarding
With the default settings in the FRITZ!Box Fon, programs on your computer or in your LAN cannot be accessed from the Internet. You have the option of granting other users controlled access to your computer from the Internet. To do this you must enable certain ports for incoming connections. The ports serve to differentiate between applications (server services) with the same IP address on one computer. Once you have enabled the relevant ports in FRITZ!Box Fon, other users can access your server at the IP address which FRITZ!Box Fon

FRITZ!Box Fon – 4 The FRITZ!Box Window

39

DSL Information was assigned by the Internet Service Provider. If a connection is active, the IP address is displayed in the “Internet Connection” area on the “Overview” page.

DSL Information
For the technically interested user, this window presents an overview of the most important data on the DSL connection. The transmission speeds and the status of the DSL lines are displayed graphically in the overview. Below the graphic are displayed the transmission mode used and the versions of the DSL software and the FRITZ!Box Fon firmware. The display options for this page include information on ADSL transmission performance, ATM activity and the signal spectrum.

4.4 Telephony
Internet Telephony
Enter your account information for Internet Telephony to FRITZ!Box Fon here. Here you can set up a second Internet number.

Extensions
In this section you assign the Internet numbers and the fixed-line numbers to the FRITZ!Box Fon extensions. Fixed-Line Numbers If you are operating FRITZ!Box Fon at an ISDN access, enter here all of the ISDN numbers (MSNs) you received from your ISDN provider. Extension Properties In this area you can activate a number of convenience features for the extensions.

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FRITZ!Box Fon – 4 The FRITZ!Box Window

Dialing Rules

Dialing Rules
With the FRITZ!Box Fon dialing rules you can influence how your terminal devices behave during dialing. You can define whether connections are to be established using the Internet or the fixed-line network, and specify rules excepting certain ranges of numbers. For more information on the telephony settings, see also the section “Making Phone Calls with FRITZ!Box Fon” on page 32.

Quick-Dial
In this area you can assign quick-dial codes to your telephone numbers and Internet numbers. All of these numbers then can be called simply by entering the quick-dial code.

4.5 Journal
Event Log
Messages about the activities and conditions of the FRITZ!Box Fon Internet connection(s) are registered in the Event Log. These messages are sent directly by FRITZ!Box Fon and refer only to the DSL line and events associated with FRITZ!Box Fon’s control of the Internet connection. Other actions, such as Internet connections controlled by programs on the connected computers, are displayed in the respective programs and not included here. See the Online Help in the FRITZ!Box Fon window for an overview of the messages.

List of Computers
All connected computers are shown in the “List of Computers” window, displayed with their names, IP addresses and MAC addresses.

FRITZ!Box Fon – 4 The FRITZ!Box Window

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System Settings

4.6 System Settings
On this page you can update the system software and restore the factory settings to FRITZ!Box Fon. Restoring the factory settings means deleting all settings on FRITZ!Box Fon along with the access information for the Internet connection. Use this function before allowing outside parties to use FRITZ!Box Fon.

Update Firmware
Use these buttons to update the FRITZ!Box Fon firmware. Proceed as follows to update the firmware: Load the new firmware on your computer: 1. 2. Go to the AVM home page (www.avm.de/en), select “Download” and then “FTP Server”. The “Cardware/FRITZBOX.FON/Firmware” folder contains a file with the suffix “image”. Copy this file to your computer.

Now you have saved the new firmware on your computer. The next step is to perform the update. 1. 2. 3. 4. Open your Internet browser and enter the address “fritz.box” or “192.168.178.1”. Select the “System Settings” menu command. Click the “Update the Firmware” button. In the text field, enter the path to the location of the extracted update file. This entry can also be selected using the “Browse...” button. The file ends with the suffix “.image”. Then click the “Update” button to start the update. The power supply to FRITZ!Box Fon may not be interrupted during the update and while the system is restarting. Never abort an update in progress! The status line informs you about the progress of the update.

5.

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FRITZ!Box Fon – 4 The FRITZ!Box Window

Factory Settings A message appears announcing that the update has been successfully completed. During the update procedure the “Info” LED flashes. It goes out when the update has been completed. As soon as the update has been completed, FRITZ!Box Fon is restarted and immediately ready for operation.

Factory Settings
Click the “Restore Factory Settings” button to reset FRITZ!Box Fon back to its original configuration. All settings made during operation will be overwritten.

Restart
Click the “Restart the System” button to restart FRITZ!Box Fon.

Advanced
In the “Advanced Settings” area experienced users can make settings for the DHCP server and traffic shaping. Do not make any changes in this area unless you are experienced in working with network settings. Incorrect settings in this area can lead to FRITZ!Box Fon malfunctions. When the DHCP server of FRITZ!Box Fon is deactivated, every network adapter connected to FRITZ!Box Fon must be assigned a fixed IP address. Depending on the port used to connect the respective computer to FRITZ!Box Fon, the following values must be set:
Line USB Settings IP address: Subnet mask: Default gateway: DNS server: IP address: Subnet mask: Default gateway: DNS server: Address 192.168.179.2/250 255.255.255.0 192.168.179.1 192.168.179.1 192.168.178.2/250 255.255.255.0 192.168.178.1 192.168.178.1

LAN

Otherwise FRITZ!Box Fon cannot be reached.

FRITZ!Box Fon – 4 The FRITZ!Box Window

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Help

4.7 Help
Click the “Help” button from any FRITZ!Box Fon window to open the Online Help available on the current topic.

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FRITZ!Box Fon – 4 The FRITZ!Box Window

Removing FRITZ!Box Fon

5 Removing FRITZ!Box Fon
Follow the instructions below to remove FRITZ!Box Fon: If FRITZ!Box Fon is connected to the computer’s LAN port or to a network hub, all you need to do is remove the network cable. If FRITZ!Box Fon was installed at the computer’s USB port, proceed as described in the following sections.

5.1 Uninstallation in Windows XP
Note that FRITZ!Box Fon can only be removed while it is connected to the computer’s USB port. Proceed as follows to remove the FRITZ!Box Fon driver software in Windows XP: 1. Open the Windows System properties by clicking through “start / Control Panel / Performance and Maintenance / System / Hardware / Device Manager”. Click the “Device Manager” button on the “Hardware” settings page. In the “Network adapters” section of the Device Manager, select the “AVM FRITZ!Box Fon” entry. In the “Action” menu, select the “Uninstall” command. Confirm the uninstallation in the following security prompt. FRITZ!Box Fon will be removed.

2. 3. 4. 5.

This completes uninstallation of the driver software. Proceed as follows to remove the FRITZ!DSL software package: 1. Open “start / Control Panel / Add or Remove Programs”. Make sure that the “Change or Remove Programs” button is selected in the column to the left. Select the “AVM FRITZ!DSL” entry from the list of “Currently installed programs”. Click the “Change/Remove” button.

2. 3.

This concludes the removal of FRITZ!DSL.
FRITZ!Box Fon – 5 Removing FRITZ!Box Fon 45

Uninstallation in Windows Me and 98

5.2 Uninstallation in Windows Me and 98
Note that FRITZ!Box Fon can only be removed while it is connected to the computer’s USB port. Proceed as follows to remove the FRITZ!Box Fon driver software in Windows Me/98: 1. 2. 3. 4. 5. 6. Select “Start / Settings / Control Panel”, then doubleclick the “System” icon. Click on the “Device Manager” settings page. In the “Network adapters” section, select the “FRITZ!Box Fon” entry. Then click the “Remove” button. Confirm the uninstallation message by clicking “OK”. Follow the instructions displayed on the screen. Keep your Windows CD ready.

Rebooting the computer concludes the uninstallation. Proceed as follows to remove the FRITZ!DSL software package: 1. 2. 3. Open “Start / Settings / Control Panel / Add/Remove Programs”. Select the “AVM FRITZ!DSL” entry from the list of “Currently installed programs”. Click the “Add/Remove...” button.

Rebooting the computer concludes the uninstallation of FRITZ!DSL.

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FRITZ!Box Fon – 5 Removing FRITZ!Box Fon

Uninstallation in Windows 2000

5.3 Uninstallation in Windows 2000
Note that FRITZ!Box Fon can only be removed while it is connected to the computer’s USB port. Proceed as follows to remove the FRITZ!Box Fon driver software in Windows 2000: 1. Open the system properties of Windows by clicking through “Start / Settings / Control Panel / System” and select the “Device Manager...” button on the “Hardware” settings page. In the “Network adapters” section of the Device Manager, select the “AVM FRITZ!Box Fon” entry. In the “Action” menu, select the “Uninstall...” command. Confirm the uninstallation in the following security prompt. AVM FRITZ!Box Fon will be removed.

2. 3. 4.

This completes uninstallation of the driver software of FRITZ!Box Fon. Proceed as follows to remove the FRITZ!DSL software package: 1. Open “Start / Settings / Control Panel / Add/Remove Programs”. Make sure that the “Change or Remove Programs” button is selected in the column to the left. Select the “AVM FRITZ!DSL” entry from the list of “Currently installed programs”. Click the “Change/Remove” button.

2. 3.

This concludes the removal of FRITZ!DSL.

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Guidebook

6 Guidebook
The guidebook contains detailed instructions on the following subjects: Linking Up the Cable Network Errors Opening the User Interface IP Settings DHCP Server

6.1 Linking Up the Cable Network
Extending the length of the FRITZ!Box Fon cables is no problem. Cables of the desired length can be purchased at any computer store. Be sure to note the type of cable, and remember that the quality of the line may decrease as the distance from the hub increases. Follow the instructions below when purchasing extension cables: to extend the LAN, DSL and the ISDN/analog cable, use the 10BT network cable, wired 1:1 with the following features: – STP (Shielded Twisted Pair) should be used for the LAN cable – UTP (Unshielded Twisted Pair) is suitable for the DSL and ISDN/analog cable Also note the following maximum cable lengths: DSL cable: 100 m DSL cable: 20 m ISDN/analog cable: 20 m USB cable: 3 m

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FRITZ!Box Fon – 6 Guidebook

Errors Opening the User Interface

6.2 Errors Opening the User Interface
If an error message is returned when you open the user interface, please work through the following checklist: Make sure that all cable connections are plugged in securely. The IP addresses of the connected computers must be assigned automatically (see “IP Settings” on page 49). In the Internet browser, enter one of the following IP addresses in the place of “fritz.box”: – 192.168.178.1 – 192.168.179.1 No Internet connection may be established.

6.3 IP Settings
FRITZ!Box Fon is equipped with its own DHCP server. This means that FRITZ!Box Fon assigns the connected computers their IP addresses. The connected computers must be configured such that they can receive their IP addresses automatically from FRITZ!Box Fon. The steps for checking and adjusting this option differ among the operating systems. See the relevant section for your operating system. If FRITZ!Box Fon is operated in a network, no other DHCP server may be activated in this network. If you need to operate a DHCP server, please disable the DHCP feature in the “Advanced System Settings”.

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IP Settings Obtaining an IP Address Automatically in Windows XP Proceed as follows in Windows XP: 1. Go to “start / Control Panel / Network and Internet Connections / Network Connections” and double-click the LAN connection icon of the network adapter connected to FRITZ!Box Fon to open the “Local Area Connection Status” window. Click the “Properties” button. Select “Internet Protocol (TCP/IP)” in the list of items used in this network connection and click “Properties”. Activate the options “Obtain an IP address automatically” and “Obtain DNS server address automatically”.

2. 3. 4.

Properties of the Internet protocol (TCP/IP)

5.

Confirm your selection by clicking “OK”.

The computer now receives an IP address from FRITZ!Box Fon.

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IP Settings Obtaining an IP Address Automatically in Windows Me/98 Proceed as follows in Windows Me/98: Keep your Windows CD handy, as this may be required for changes to your network settings. 1. 2. 3. Select “Start / Settings / Control Panel”. Double-click the “Network” entry to open it. In the list, double-click to select the binding designated with an arrow, “TCP/IP -> <network adapter bound to FRITZ!Box Fon>”.

TCP/IP binding to a network adapter

4.

Activate the option “Obtain an IP address automatically”.

The “Obtain an IP address automatically” option

5.

On the “DNS Configuration” settings page, activate the “Disable DNS” option.

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IP Settings

The “Disable DNS” option

6.

Confirm your selection by clicking “OK”.

The computer now receives an IP address from FRITZ!Box Fon. Obtaining an IP Address Automatically in Windows 2000 Proceed as follows in Windows 2000: 1. 2. 3. 4. Select “Start / Settings / Control Panel / Network and Dial-Up Connections”. Double-click to select the Local Area Connection with the network adapter bound to FRITZ!Box Fon. Click the “Properties” button. Double-click to select “Internet Protocol (TCP/IP)” in the list of network components.

Properties of the LAN connection of a network adapter

5.

Activate the options “Obtain an IP address automatically” and “Obtain DNS server address automatically”.

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IP Settings

The “Obtain an IP address automatically” option

6.

Confirm your selection by clicking “OK”.

The computer now receives an IP address from FRITZ!Box Fon. Linux For comprehensive information and tips on the topic of network configuration in Linux, see: http://www.linux.org/docs/ldp/howto/ NET3-4-HOWTO-5.html Obtaining an IP Address Automatically in Mac OS X In the Mac OS X operating system, proceed as follows to set the TCP/IP properties: 1. 2. 3. Select the “System Preferences” in the Apple menu. In the “System Preferences” window, click the “Network” icon. In the “Network” window, select the “Built-in Ethernet” entry from the “Show:” drop-down menu.

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DHCP Server 4. Switch to the “TCP/IP” settings page and select the “Using DHCP” option from the “Configure:” drop-down menu.

Click “Apply Now”.

6.4 DHCP Server
FRITZ!Box Fon is equipped with its own DHCP server. This option is activated by default. Every connected computer obtains an IP address assigned by the DHCP server. Fixed IP Addresses If computers connected to FRITZ!Box Fon are to be assigned fixed IP addresses, note that the following IP address ranges may not be used: 192.168.179.20 - 200 192.168.178.20 - 200 Other DHCP Servers If FRITZ!Box Fon is operated in a network, no other DHCP server may be operated in this network. If you need to operate a DHCP server, please disable the DHCP feature in the “Advanced System Settings”.

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FRITZ!Box Fon – 6 Guidebook

Information, Updates and Support

7 Information, Updates and Support
AVM provides numerous sources of information to assist you if any questions or problems arise. Whether manuals, updates or support – here you will find the important information you need. In many cases problems which arise during operation can be resolved by installing the current Microsoft Service Pack for your operating system. The current service pack can be obtained directly from Microsoft.

7.1 Sources of Information
To take advantage of all commands and features of your FRITZ!Box Fon, consult the following information resources:

Documentation
FRITZ!Box Fon includes comprehensive documentation in a variety of formats: The Installation manual for FRITZ!Box Fon The installation manual for FRITZ!Box Fon is included in the FRITZ!Box Fon package. It contains information about installation and starting operation of FRITZ!Box Fon. The FRITZ!Box Fon manual for configuration and operation by telephone This manual is provided as TELEFON.PDF file in the INFO folder on the FRITZ!Box Fon CD. You need the Acrobat Reader in order to read the PDF file. You can install Acrobat Reader from the INFO folder on the CD.

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Updates The Readme on FRITZ!Box Fon The Readme contains the latest information which was not yet available at the time the manual was printed. The Readme file is included on the FRITZ!Box Fon CD. Help for FRITZ!Box Fon In the FRITZ!Box Fon window you can open the detailed Online Help by clicking the “Help” buttons. Internet AVM provides comprehensive information on the AVM home page. Enter the following address: www.avm.de/en – Click “Products” for the latest information about all AVM products as well as announcements of new products and product versions. – The “Service” category contains the support form as well as various manuals of AVM products.

7.2 Updates
AVM makes new drivers for FRITZ!Box Fon and updates for the PBX software available free of charge over the Internet. To download updates from the Internet, please enter the following URL: www.avm.de/en/download Driver software for FRITZ!Box Fon can be downloaded from this location. The AVM FTP server can also be used to download current driver software. Click the “FTP Server” link in the download area, or enter the following address: www.avm.de/ftp

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FRITZ!Box Fon – 7 Information, Updates and Support

Assistance from AVM Support

7.3 Assistance from AVM Support
Please take advantage of the information sources described above before contacting AVM support. AVM’s Support team is at your service with direct help when problems arise, during installation, the initial configuration and your first steps in operating the FRITZ!Box Fon. The support desk can be reached by e-mail or by fax. AVM Support then will contact you to assist in solving your problem. You will receive an e-mail or a fax. Support by E-mail Support requests can be sent to AVM by e-mail. Please use the AVM Support request form at: www.avm.de/en/support Select the product for which you require technical support. Fill out the form and send it to AVM Support by clicking the “Send” button. Support by Fax If necessary, you can reach FRITZ!Box Fon Support at the fax number: +49 (0)30 / 39 97 62 66 Your fax should contain the following information: An e-mail address or fax number at which you can be reached. Your name and address. Your “Serial Number”: This number is printed on the underside of your device. Support staff will always check this number to ensure that you are a registered user. Which operating system are Windows XP or Windows 98?) you using (e.g.,

Is FRITZ!Box Fon connected using the USB cable or the network cable?

FRITZ!Box Fon – 7 Information, Updates and Support

57

Assistance from AVM Support At what step of the installation or in which application does an error message appear? What is the exact wording of the message? With which USB driver version is FRITZ!Box Fon installed? See the Device Manager for the version number. Which Firmware does FRITZ!Box Fon use? The Firmware version is displayed on the “DSL Info” page of the FRITZ!Box Fon user interface. Once you have gathered this information, please fax it to AVM Support. The Support team will assist you in resolving your problem.

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FRITZ!Box Fon – 7 Information, Updates and Support

Index
A
account information 39 adapter 8 analog terminal equipment AVM support 55

F
factory settings 43 fax machine 32 firewall 11 firmware 10, 42, 56 fixed-line numbers 40 FRITZ!Box window 37 FRITZ!DSL 8

17

B
bandwidth management basic configuration 38 35

G
game console 9

C
cable lengths, maximum 48 cables network 8 USB 8 cabling 48 call scenarios 35 calls on fixed lines 33 clear Internet connection automatically 29, 35, 39 configuring Internet connections

H
hub 18, 19

I
information sources 55 installation in Linux 27 in Mac OS X 27 in Windows 2000 25 in Windows 98 25 in Windows Me 24 in Windows XP 24 installation at the USB port 24, 25, 27 installation help 8 installation prerequisites 9 Internet telephony 32, 35, 38 IP masquerading 11 ISDN/analog cable 8

31

D
declaration of CE conformity DHCP server 43, 49, 54 dialing 32 dialing rules 34, 41 documentation 55 drilling template 62 DSL cable 8 DSL information 40 DSL modem 11 DSL router 7, 37 61

J
journal 41

E
event log 41

L
LAN port 9, 18 LED 10, 11 light emitting diodes 10, 11

FRITZ!Box Fon – Index

59

M
Mac OS X 53

W
warranty 2

N
NAT 11 network cable 8 network hub 21

P
package contents 8 packet filter 11 port forwarding 39

Q
quick-dial numbers 41

R
regulations and norms 61 removing driver software in Windows 2000 47 in Windows Me and 98 46 in Windows XP 45

S
safety instructions 6 supply voltage 11 support 55, 57 switch 9, 18 system settings 42

T
technical summary 11 telephone 32 traffic shaping 43

U
updates 42, 56 USB cable 8 USB connector 23 USB port 22

60

FRITZ!Box Fon – Index

Declaration of CE Conformity
The manufacturer Address AVM GmbH Alt-Moabit 95 D-10559 Berlin herewith declares that the product Product Type FRITZ!Box Fon ADSL VoIP PBX

complies with the following directives: 1999/5/EEC R&TTE Directive: Radio Equipment and Telecommunications Terminal Equipment EMC Directive: Electromagnetic Compatibility Low Voltage Directive: Electrical equipment designed for use within certain voltage limits

89/336/EEC 73/23/EEC

The following norms were consulted to assess conformity: CTR 3/1998.06.17 EN 55022/9.98 + A1/10.00 Class B EN 55024/9.98 EN 60950/2001 EN 300 328-1/7.2001, EN 300 328-2/7.2001 ETSI TS 101 388, ITU-T G.992.1, ITU-T G.994.1, ETSI ETR328 The CE symbol confirms that this product conforms with the above mentioned norms and regulations.

Berlin, 19/05/2004

Peter Faxel, Technical Director

FRITZ!Box Fon – Declaration of CE Conformity

61

Drilling Template

62

FRITZ!Box Fon

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