Monday,  September  1 6,  2 013  8 :59:52  A M  P acific  Daylight  Time

Subject: Re:  RBP  Log:  Week  of  9/06-­‐9/15 Date: Monday,  September  16,  2013  8:58:36  AM  Pacific  Daylight  Time From: To: Wendy  Chung DL_Rosemeadblvd

WENDY  CHUNG

Communications  Office,  Management  Services  Department  
CITY  OF  TEMPLE  CITY  |  9701  LAS  TUNAS  DR.  |  (626)  285-­‐2171,  EXT.  2324 CONNECT  WITH  US  ON    FACEBOOK  |  TWITTER    |  CONNECT  MAGAZINE  

From:  Wendy  Chung  <wchung@templecity.us> Date:  Monday,  September  16,  2013  8:53  AM To:  DL_Rosemeadblvd  <rosemeadblvd@templecity.us> Subject:  UPDATED:  RBP  Log:  Week  of  9/06-­‐9/15
Sorry—this  is  updated.  One  caller  added  in  blue. WENDY  CHUNG
Communications  Office,  Management  Services  Department  
CITY  OF  TEMPLE  CITY  |  9701  LAS  TUNAS  DR.  |  (626)  285-­‐2171,  EXT.  2324 CONNECT  WITH  US  ON    FACEBOOK  |  TWITTER    |  CONNECT  MAGAZINE  

From:  Wendy  Chung  <wchung@templecity.us> Date:  Monday,  September  16,  2013  8:50  AM To:  DL_Rosemeadblvd  <rosemeadblvd@templecity.us> Subject:  RBP  Log:  Week  of  9/06-­‐9/15
Ruth  Kolta,  (626)  823-­‐6886,  6341  Temple  City  Blvd  (9/9/13  call  –  resolved) Resident  on  Temple  City  Blvd  called  reporting  that  Rosemead  Blvd-­‐related  utilities  work  is  in  front  of  her  driveway,   and  she  needs  parking  permits. -­‐Was  unable  to  verify  whether  construction  was  related  to  Rosemead  Blvd  (Transtech  staff  gone  for  the  day),  but   gave  Ms.  Kolta  temporary  overnight  parking  permits.  Next  day  verified  with  Transtech  that  SCE  is  performing  utilities     maintenance  on  200  poles  citywide;  however  work  is  not  expected  to  block  resident  driveway  access  in  the  hours  of   2-­‐5  a.m.       Adriana,  Ark  Christian  Academy  (9/9/13  letter  –  ongoing) Sent  letter  to  City  Hall  requesting  City  study  traffic  conditions  in  front  of  Ark  Christian  Academy.  Currently,  the  new   Rosemead  Blvd  center  median  does  not  reach  the  Callita  intersection.  As  such,  northbound  drivers  are  able  to  turn   left  into  the  school's  driveway  before  reaching  Callita  Street.  Adriana  would  like  to  meet  with  the  City  and  have  this   situation  looked  into. -­‐Informed  Adriana  that  any  design  changes  will  likely  occur  after  construction—as  current  traffic  conditions  are  not   normal  and  therefore  not  optimum  for  studying;  and  also  making  changes  now  may  negatively  impact  the  project. Yunus  and  Mike  of  Transtech  to  meet  onsite  with  Adriana  9/9  afternoon.         Woody,  Metro  (9/10/13  email  –  monitoring) Forwarded  a  customer  complaint  of  bus  operator  failing  to  stop  for  a  rider.  Metro  requests  if  City  might  be  able  to   pressure  contractor  to  quicken  progress. -­‐Yunus  confirms  that  issue  was  discussed  at  9/9  progress  meeting.  While  corners  are  currently  not  serviceable  as  bus   stops,  LAE  suggests  that  perhaps  the  operators  pull  into  the  side  street  intersections  of  unsignalized  streets  (I.e.,   Hermosa,  Garibaldi)  to  allow  passenger  board/alight.  Also,  it  is  expected  that  some  locations  may  be  available  again.   Metro  representative  should  communicate  directly  with  LAE  to  arrange  space  for  bus  stop.  In  the  meantime,  Metro   has  instructed  all  bus  operators  to  stop  whenever  feasible  at  any  time  there  is  a  waiting  rider,  to  ensure  continued  

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service. Jian  F.  Ding,  resident  at  5923  Rosemead  Blvd,  (626)  283-­‐1168  (9/10  visit,  Chinese  translated  –  resolved) Came  to  City  Hall  after-­‐hours.  His  driveway  is  inaccessible,  but  he  came  in  with  a  ticket.  He  received  permits  with  the   advance  construction  notice  but  since  his  family  has  three  cars,  one  car  did  not  have  a  permit  and  got  a  ticket. -­‐Staff  took  Mr.  Ding's  ticket  to  be  excused;  also  provided  him  a  parking  permit  thru  Friday. Quan  Zhuang,  resident  at  5923  Rosemead  Blvd,  (626)  329-­‐9281  (9/11  visit  –  resolved) Came  to  City  Hall.  His  driveway  is  currently  inaccessible,  but  he  came  in  with  a  ticket.  Household  has  more  than  2   cars  (notice  provided  only  2  permits.).     -­‐Took  his  ticket  to  be  excused;  also  provided  him  a  parking  permit  thru  Friday. Karen  Eui,  resident  at  6125  Rosemead  Blvd  (9/11  call  to  City  Hall  –  ongoing)   Mike  Schnepf  received  phone  call  here  from  resident  complaining  that  while  in  the  construction  zone  in  front  of  her   house,  a  crew  member  (in  his  20s)  shouted  at  her  and  told  her  to  get  away  very  rudely.  She  said  she  is  7  months   pregnant  and  felt  very  bad  at  his  rude  behavior.   -­‐Mike,  Yunus  will  follow-­‐up  on  this  with  the  contractor. Myrna  Bland,  resident  at  6149  Rosemead  Blvd,  285-­‐0580  (9/12  visit  to  City  Hall  –  resolved) Ms.  Bland  wanted  to  know  whether  she  can  receive  an  additional  parking  permit  from  City  Hall  when  the  contractor   distributes  notices.  She  has  jury  duty  and  wouldn't  be  able  to  come  physically  to  obtain. -­‐Forwarded  to  Transtech  to  arrange  delivery.   Betsy,  resident  at  6215  Rosemead  Blvd  (626)  872-­‐2425  (9/12  call  –  resolved) Wanted  to  verify  whether  she  could  park  in  the  side  streets  while  her  driveway  is  not  accessible.  Also  wanted  to   know  whether  she  can  park  at  ValuMart. -­‐Informed  Betsy  that  she  can  park  on  side  streets  with  permits.  However,  in  regards  to  ValuMart,  she  should  check   with  the  owner,  as  it  is  a  private  lot  (not  in  control  by  the  City).     Anonymous  resident  (626)  872-­‐2324  (9/13  call  –  resolved) Woman  calls  asking  if  she  can  park  in  front  of  her  house  when  construction  crews  are  not  working. -­‐Clarified  that  there  is  no  parking  all  along  Rosemead  Boulevard,  so  she  would  not  be  able  to  park  in  front  of  her   home  at  any  time. Anonymous  resident  (626)  283-­‐3188  (9/13  call  –  resolved) Man  called  to  confirm  that  his  driveway  will  be  reopened  tonight. -­‐Confirmed  that  driveways  are  supposed  to  be  opened  such  that  residents  will  be  able  to  park  in  their  homes  by   Friday  evening. Eunice  Huang,  resident  at  6221  Rosemead  Blvd  (626)  731-­‐3682  (9/13  call  received  by  CDD  –  resolved) Resident  says  permits  were  not  issued  to  her  for  the  week,  but  just  for  Sunday  night.  She  needs  permits  for  the   remainder  of  construction.  She  will  visit  City  Hall  Monday  to  obtain  permits.   -­‐Will  verify  with  LAE  to  see  if  they  are  receiving  enough  parking  permits  to  distribute  with  the  advance  driveway   closure  notices.  May  need  to  adjust  amount  printed.

Nancy  Liu,  has  rental  property  at  9000  Hermosa  Dr  at  Rosemead  Bl.  626-­‐592-­‐0342  (9/13  call  to  Yunus  –   ongoing)   Ms.  Liu  does  not  live  there,  but  her  tenants  do.  She  needs  to  know  if  the  City  would  replace  the  fence  in  front   her  house  that  has  been  taken  out  due  to  construction  this  week.   -­‐Yunus  returned  her  call,  left  her  a  message  to  follow-­‐up.  Issue  needs  to  be  discussed  with  contractor.  Yunus   went  onsite  to  see  the  conditions.
Wendy,  resident  (9/13  email  –  ongoing)

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Resident  called  to  verify  whether  driveways  were  opening  on  Thursday  or  Friday;  English  says  Thursday,  Chinese  says   Friday. -­‐There  was  a  misprint;  the  notice  should  have  said  Friday.  Will  verify  with  LAE  to  see  if  driveways  may  be  available  by   Thursday,  or  if  an  additional  notice  is  necessary  to  inform  residents  driveways  are  expected  to  open  Friday. William  Brinkley  (9/14  email  –  ongoing) Re:  N/B  Rosemead  at  Las  Tunas:  Wants  to  know  why  one  northbound  lane  is  taken  away  on  Rosemead;  and  also  why   a  left  turn  lane  is  removed  and  barriers  gone  up  in  replacement  of  the  lanes. -­‐Informed  Mr.  Brinkley  that  the  traffic  restrictions  are  a  temporary,  necessary  measure  to  allow  construction  to   proceed,  and  also  in  the  interest  of  safety  (for  the  public  and  construction  crew).  City  apologizes  for  the   inconvenience  in  the  meantime. WENDY  CHUNG
Communications  Office,  Management  Services  Department  
CITY  OF  TEMPLE  CITY  |  9701  LAS  TUNAS  DR.  |  (626)  285-­‐2171,  EXT.  2324 CONNECT  WITH  US  ON    FACEBOOK  |  TWITTER    |  CONNECT  MAGAZINE  

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Monday,  September  2 3,  2 013  9 :30:27  A M  P acific  Daylight  Time

Subject: RBP  Log:  Week  of  9/13-­‐9/22 Date: Monday,  September  23,  2013  9:29:29  AM  Pacific  Daylight  Time From: To: Wendy  Chung DL_Rosemeadblvd

Austin  Barkley,  resident  at  Golden  Motel,  6353  Rosemead  Blvd  (9/13  email  –  resolved) Mr.  Barkley  commented  that  the  sidewalks  have  been  taken  out,  and  he  has  to  walk  to  his  bus  stop.  He  also  reports   that  some  operators  are  passing  up  waiting  riders.   -­‐Forwarded  message  to  Metro;  also  to  contractor.  Contractor  is  advised  to  improve  safety  and  accessibility  of   construction  site. Lindsay  Wagner,  Pepe's  Restaurant,  (909)744-­‐7691  (9/18  call  to  Yunus  –  resolved) Business  complaint:  Contractor  closed  Hermosa  Dr  west  of  Rosemead  Bl.  Pepe's  has  one  way  driveway  in  at  Hermosa   and  out  at  Rosemead.  With  Hermosa  closed,  business  has  no  access  open.  Ms.  Wagner  says  she  is  losing  customers   because  the  driveway  is  inaccessible.  Because  of  loss  of  business  due  to  construction  closure  of  Hermosa  Dr,  she   wanted  the  City  to  pay  her  to  compensate. -­‐Mike  Schnepf  went  to  check  the  condition  and  installed  corrective  measures  to  make  her  driveway  accessible  for   business.  He  met  with  the  manager  of  Pepe’s  to  explain  the  situation  and  wanted  the  manager  to  inform  Ms.   Wagner  about  the  corrective  measures. Joe  Russi,  Pepe's  Restaurant,  (626)  893-­‐5500  (9/19  call  –  ongoing) Complaint:  Pepe's  drive-­‐thru  is  one  way  in  at  Hermosa  and  exit  at  Rosemead.  Due  to  cross  gutter  construction  at   Hermosa,  there  is  no  access  to  Pepe's,  and  Mr.  Russi  says  business  is  hurting—especially  as  Pepe's  is  primarily  a drive-­‐thru  operation.  Also  says  that  there  was  no  notification  that  Hermosa  was  going  to  be  closed. -­‐Apologized  to  Mr.  Russi—it  was  oversight  that  nobody  realized  his  business  entered  at  Hermosa  and  exited  at   Rosemead.  However,  there  were  message  boards  put  up  for  Hermosa  closure  between  Rosemead  and  Reno.   Followed  up  with  construction  management  team  to  visit  him  ASAP. -­‐Yunus  and  Mike  of  Transtech  visited  Pepe's  to  work  with  Mr.  Rossi  on  temporary  solutions  to  the  limited  Hermosa   driveway  access.  Following  Ms.  Wagner's  phone  call  yesterday,  Mike  made  arrangements  to  provide  local  access  to   business  near  Hermosa/Reno.  However,  Mr.  Roussi  reports  it  did  not  help  much.  As  temporary  measure,  Yunus   recommends  the  following: Pepe’s  can  open  the  Rosemead  Bl  driveway  temporarily  for  both  inbound  and  outbound  movements  (right   turn  in  and  right  turn  out  only).  Through  verbal  communications  and  also  via  this  email,  they  are  permitted  to   block  off  outbound  arrow  marking  at  the  driveway,  block  off  DO  NOT  ENTER  signs  at  the  driveway,  and  make   necessary  arrangement  within  their  property  to  allow  inbound  traffic  at  the  driveway  from  Rosemead  Bl.  This   is  only  a  temporary  (construction  duration)  permit,  and  if  they  would  like  to  modify  this  driveway   permanently,  they  are  encouraged  to  submit  a  formal  application  to  the  City’s  public  works  and  engineering   dept.  and  we  will  revisit  the  driveway  conditions  at  the  time  and  advise  accordingly.  Rosemead  Bl   construction  zone  speed  limit  is  currently  30  mph  (so,  there  is  minimal  impact  on  Rosemead  Bl  traffic  as   inbound  movement  is  permitted  at  the  driveway).  We  will  continue  to  monitor  the  conditions  periodically.The   speed  limit  will  return  to  40  mph  after  completion  of  construction  on  Rosemead  Bl  which  is  expected  by  April-­‐ June  2014. Mary  Hunter,  rents  out  apartments  at  6415  Rosemead  Blvd  (626)  286-­‐7828  (9/20  call  to  City  Hall  –  resolved) Asked  Sandra  if  she  is  able  to  use  ValuMart.  She  has  concerns  because  there  are  100  cars  at  her  complex,  and  many   are  elderly/handicap. -­‐Informed  Mary  that  she  can  ask  ValuMart  directly,  but  that  the  City  has  made  no  arrangements,  as  it  is  a  private   parking  lot.  Yunus  and  Mike  went  onsite  to  speak  with  Mrs.  Hunter,  and  will  instruct  LAE  to  construct  driveway  half at  a  time  to  preserve  driveway  access.   Heather  Endow,  (626)  548-­‐5033  (9/20  call  –  resolved) Just  got  notice  that  driveway  will  be  closed  next  week.  Asks  if  there  are  any  limitations  as  to  how  far  out  she  can  

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park.   -­‐Followed  up  with  Public  Safety:  Avon  is  too  far;  if  park  near  Avon,  she  would  need  to  purchase  overnight  parking   permits.     Jing,  (626)  347-­‐6698,  biella99@yahoo.com  (9/20  call  –  requires  follow-­‐up) Expressed  concern  about  sidewalk  accessibility  for  students  in  front  of  preschool  between  Emperor/Callita.   Following  concrete  demo,  it  is  currently  dirt.  Asks  when  they  will  be  repaved. -­‐Informed  Jing  that  there  is  a  construction  phasing  plan—demo  was  first,  then  driveway  reconstruction  and  then   sidewalk  reconstruction.  Also  that  this  issue  will  be  addressed  at  the  weekly  construction  meeting  on  Monday,  for   any  temporary  measures  to  improve  safety/accessibility,  as  well  as  a  more  solid  timeframe  for  sidewalk  repaving.       Dave,  daveclarke73@earthlink.net  (9/20  Rosemeadblvd.com  inquiry  –  requires  follow-­‐up) Wonders  why  sidewalk  segments  south  of  Las  Tunas  only  partially  done?   -­‐Informed  Mr.  Clarke  that  parts  of  the  sidewalk  segments  require  coordination  with  SC  Edison  to  remove  all   streetlight/electrical  equipment;  other  areas  are  also  pending  design  of  public  art  and  fabrication  of  street  furniture (bus  shelters,  etc.).  **This  issue  will  be  discussed  at  the  weekly  construction  meeting,  and  City  will  update  Mr.  Clarke   when  scheduling  info  is  available,  as  well  as  any  temporary  measures  to  improve  sidewalk  accessibility.  ** MISC/FOLLOW-­‐UP Nancy  Liu,  rents  out  apartments  at  9000  Hermosa  Dr.  Had  question  about  whether  fence  will  be  replaced   Transtech  confirmed  with  LAE  that  they  will  restore  Ms.  Liu's  fence  back  to  existing  condition  after  construction  is   complete. Karen  Eui,  pregnant  woman  with  complaint  about  crew  member  conduct Transtech  has  had  lengthy  discussion  with  contractor  at  weekly  meeting  that  crew  should  remain  courteous  to  the   public  at  all  times.   William  Brinkley,  man  sent  email  with  complaints  about  lane  reductions  at  northbound  Rosemead  at  Las  Tunas Following  explanation  from  City  that  the  lane  reductions  are  to  align  traffic  for  construction  purposes,  Mr.  Brinkley   thanks  the  City  and  reports  he  now  understands  why  the  temporary  lane  configuration  is  in  place. WENDY  CHUNG
Communications  Office,  Management  Services  Department  

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Monday,  September  3 0,  2 013  1 1:54:37  A M  P acific  Daylight  Time

Subject: RBP  Log:  Week  of  9/23-­‐9/29 Date: Monday,  September  30,  2013  11:46:10  AM  Pacific  Daylight  Time From: To: Wendy  Chung DL_Rosemeadblvd

Austin  Barkley,  resident  at  Golden  Motel  (9/23  email  –  logged) Mr.  Barkley  reports  frustration  and  shared  observations  of  construction  near  his  residence  at  Golden  Motel— removed  sidewalk,  construction  vehicles  onsite,  and  west  parking  lot  driveway  closed.     -­‐This  message  is  logged.  Conditions  were  all  known  and  reported  in  advance  in  the  weekly  Rosemead  Blvd  advisory   (which  Mr.  Barkley  receives).  Construction  management  team  is  continually  monitoring  for  accessibility  and  safety  of   the  work  zone. Jing  Tung,  parent  at  Ark  Christian  Academy  (9/23  call  –  resolved) Called  multiple  times  beginning  Friday,  9/20  to  report  two  primary  concerns:  1)  sidewalk  has  been  left  as  dirt  for   awhile,  and  the  condition  is  not  suitable  for  the  students  during  dropoff/pickup;  2)  driveway  closure  beginning   Monday  was  "unexpected"  and  impeding  normal  drop  off. -­‐Construction  management  team  visited  site.  As  response,  City  explained  to  Ms.  Tung  that  the  construction   management  team  and  school  admin  had  met  prior  to  demolition  to  inform  scheduling  details  for  driveway  closure.   It  was  understood  by  City  that  school  was  sending  advance  notification  to  parents  of  driveway  closure—which  Ms.   Tung  apparently  did  not  receive.  Apologized  for  the  temporary  inconvenience;  school  has  a  person  assigned  on   traffic  control  to  assist  guiding  dropoff/pickup  traffic,  while  crews  are  available  during  work  hours  to  assist   pedestrians.  With  regard  to  sidewalks,  contractor  was  made  aware  of  the  complaint  and  advised  to  further  improve   safety/accessibility.  Per  construction  schedule,  sidewalk  is  being  poured  week  of  9/30  between  Hermosa/Callita,   with  completion  by  10/4.   Mary  Hunter,  Kona  Kai  Apartments  (9/25  call  –  resolved) Called  to  report  that  contractor  had  agreed  to  install  temporary  measures  for  enhanced  driveway  accessibility,  but   measures  were  not  installed.   -­‐Construction  management  team  visited  the  site  and  found  that  the  measures  discussed  earlier  would  not   necessarily  improve  accessibility.  Instead,  other  adequate  measures  were  taken  to  allow  crews  to  complete  driveway   construction  by  the  end  of  the  week  (Friday,  9/27). Annette  Clark,  Young  People's  Village  (9/27  call  –  resolved) Ms.  Clark  called  to  report  that  Garibaldi  at  Reno  was  fully  closed  and  impeding  access  into  her  school.  She  was   moving  cones  herself  to  allow  parents  access. -­‐Yunus  visited  the  site  and  found  access  was  restored.             Mary  Hunter,  Kona  Kai  Apartments  (9/27  call  to  Yunus  –  resolved) Called  to  request  80  more  parking  permits  for  week  of  9/30.   -­‐Yunus  informed  that  driveways  are  opening  Friday  afternoon,  so  the  permits  are  not  necessary.   Armen  (9/27  email  to  pio@templecity.us  –  ongoing) In  response  to  latest  Weekly  Construction  Update  (9/30),  asked  when  and  how  long  Longden  Avenue  would  be   closed.  Comments  that  Emperor/Rosemead  is  congested  and  affects  southbound  Rosemead  traffic.  Remarks  that   progress  seems  to  have  slowed  and  is  taking  longer  than  previous  phases.  Urges  construction  team  to  expedite   project  completion. -­‐Informed  Armen  that  the  construction  management  team  is  still  coordinating  with  the  contractor  on  definite  dates   for  the  Longden  Avenue  activities,  and  that  it  will  take  a  week  for  cross  gutter  reconstruction  and  sewer  line   replacement.  Details  will  be  reported  in  upcoming  advisories;  inclusion  in  the  last  advisory  was  just  courtesy  advance   notice.  Per  deputy  resident  engineer,  there  is  nothing  of  note  that  would  specifically  cause  traffic  congestion  at   Emperor/Rosemead;  but  Rosemead  remains  reduced  to  one  travel  lane  between  Callita/Hermosa  until  sidewalk  and   bike  lane  reconstruction  is  completed.  Reassured  Armen  that  progress  has  not  slowed,  and  the  project  overall  is  

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actually  ahead  of  schedule.  Construction  management  team  continues  to  work  with  contractor  to  explore  every   opportunity  to  complete  project  ASAP. WENDY  CHUNG
Communications  Office,  Management  Services  Department  
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