Counterpart and its local allies come together in partnership to overcome shared challenges and weave a fabric strong enough to achieve lasting results. In September 2012, Counterpart revised its mission statement to focus unerringly on our purpose. Our new mission statement reads: We partner with local organizations – formal and informal – to build inclusive, sustainable communities in which their people thrive. Around the world, we are currently partnering with 2,600 local organizations of all types that have a similar vision of strong, vibrant communities. By working with Counterpart, these organizations can independently deliver – and expand – the value they bring to their communities. How has Counterpart created its robust track record in organizational capacity building? The trick is to begin – and then take – every step of the journey with our local partners rather than ahead of our partners. This frame matters. We don’t solve a local organization’s problems. Instead, we build local leaders and organizations who solve their own problems, with our temporary assistance. Some of our greatest satisfaction comes when our local partners turn their focus to a challenge well outside the scope of their partnership with

our programs end, we hear stories that inevitably start with “We used the approach we learned from you to solve…” This report tells six stories of how we are strengthening local organizations for this leadership role today – in six of our twenty-three countries of operation. First, you will read of stronger women’s cooperatives in Guatemala, which have transformed the economic opportunities for women in an entire region. Next you will journey to Senegal to meet local non-profits who are building the Koranic school infrastructure. Your next stop will be in a remote village in Mauritania that faces ever-worsening drought, where you will find a creative village-level response that is taking hold across the country. In Yemen, you will see the power of legislation to strengthen local citizen organizations. Your final stops with communities in Armenia and the Dominican Republic will round out your journey. We at Counterpart are fortunate to be at the center of a global movement to build the capacity of local organizations so that they can effectively lead their own development process. Thanks to support from our U.S. government, foundation and individual supporters, we are making a lasting difference in the lives touched by our 2,600 local partners, today and in the future.

Counterpart, independently identifying a need, envisioning a solution, and then executing a plan that meets their community’s needs. Years after

2 3 6 7 10 11 13 18 19 21 28 29

Chairman & President’s Note Counterpart At A Glance Creating a Profitable Future for Guatemalan Artisans Expanding Education to Keep Young People Off the Streets in Senegal Empowering Mauritanian Villages to Build Their Resilience to Drought Amplifying The Voice of Civil Society in Yemen to Pass Landmark Transparency Law Global Footprint. Community Focus. Bringing the Capacity of Inter-Community Organizations in Armenia Linking Livelihoods With Conservation in the Dominican Republic Results Around the Globe Counterpart’s Leadership Donors, Supporters & Partners View an electronic copy at www.Counterpart.org

Joan C. Parker President & CEO

Jeffrey T. LaRiche Chairman




Counterpart International is a global development organization with program revenues of $56 million in fiscal year 2012 and roughly 600 employees. We currently have 32 active projects in 23 countries. Our primary clients are the 2,600 local organizations we partner with worldwide, supported largely by funding from the U.S. government. In 2012 alone, Counterpart’s network touched the lives of more than 3.3 million beneficiaries around the world. For nearly 50 years, Counterpart’s mission has focused on working with effective and emerging local organizations that already deliver important services to their communities to help them grow their capabilities in ways that significantly expand their program reach, impact and sustainability.

Over the last 15 years, Counterpart has served 10,000 local organizations, earning a reputation as an industry leader in the area of organizational development. We continue to refine and improve our methodology with intention, based on learning from our field work and ongoing monitoring and testing across various geographies and sectors. Regardless of the application, our organizational development methods have proven successful and flexible to local conditions. Counterpart holds USAID’s sole-source Leader with Associates (LWA) agreement for building local organizations’ capacity. Over the past three years, Counterpart and its LWA Consortium have delivered $142 million in services through the LWA agreement.

Over one-third of our current project portfolio is comprised of original grants that were extended due to highly successful outcomes — a testament to the satisfaction of our donors and partners.


56M 48M 38M 32M
Counterpart International has achieved strong annual increases in revenues over the past three years – a reflection of our hard work in ongoing programs, new business development and client satisfaction.





FY 2009

FY 2010

FY 2011

FY 2012

* program income in millions




There wasn’t always a multi-million dollar industry revolving around rural women in Guatemala. In fact, highland families were living in poverty, eking out livelihoods as farmers and selling traditional crafts. Every quetzal earned was used to take a sick child to the doctor or send them to school. Life has changed in these remote villages, thanks to Counterpart’s Community Tourism Alliance program. The program, with support from the U.S. Agency for International Development, strengthened the capacity of women’s cooperatives with new techniques, design consulting and skills workshops that showed them how to create specialized products for international markets. Instead of selling handcrafts with limited appeal along the dusty roads of Guatemala, these female artisans are now integrated into a national and international value chain – and their work is now showcased at major trade shows in New York, Chicago and San Francisco. Last year

A CATALYST FOR AWARENESS: A compelling mini-documentary on rural Guatemalan women finding their niche in a global handicraft market earned Counterpart a finalist spot in a prestigious award competition by PR News.


A CATALYST FOR LIVELIHOODS: With a focus on programs that have the broadest reach and the greatest benefit to residents and the environment, we established viable market-based opportunities that improve the average standard of living.

alone, women in the program sold nearly $1 million in handcrafts at the New World Crafts Trade Fair in New York. Their businesses, and their lives, have been transformed. Artisans are now able to invest in clean water and electricity for their homes, in addition to education and healthcare for their families. The organizations strengthened by the project will continue to serve as models for promoting traditional culture while generating lucrative business results.




At the Daara Thierno Ousmane school in Senegal, learning took a backseat to survival. Students sat outside under a blazing sun by day, and were stung by scorpions as they slept on the ground at night. Like children in other Koranic schools—independently-run religious institutions that often double as orphanages and lack the most basic supplies—they would routinely hit the streets to beg for money and food. The lack of basic instruction made it hard for students to join the formal education system. As part of the Basic Education of Vulnerable Children Program, with support from the U.S. Agency for International Development, Counterpart worked with 71 Koranic schools to keep children off the streets and in the classroom. The program worked with 14 community-based organizations to train 350 volunteer instructors and 18 government education inspectors who could standardize and monitor the curricula. The program worked with Koranic schools to expand their academic offerings, reaching 4,665 children in 2012 with classes in reading and writing, and vocational skills like tailoring, metalwork and computer science. It also helped schools construct classrooms and latrines, and provided supplies, clean water and food that reduced the need to send students out to beg. Students in the Counterpart-supported schools reduced their weekly begging time by 15 hours—time they spent instead learning French and mathematics. To date, the program reached 45,000 students, including those at Daara Thierno Ousmane. They now enjoy a classroom, latrines and a kitchen—and an education that can give them a future.


Counterpart RECEIVED AN award for its video, “Filling Stomachs, Feeding Minds,” a look at how its program worked hand in hand with local communities to sustainably boost school enrollment and nutrition.


a catalyst for EDUCATION: A creative aspect of the program took Koranic school heads on exchange visits to schools with safer conditions and more robust academics. “We definitely want to do


the same thing,” they said.




MAURITANIA: EMPOWERING villages to build their resilience to drought
In the dusty rural reaches of the West African country of Mauritania, hunger and sickness are

A CATALYST FOR HEALTH: Rural women learned about preventative health care, diagnosing disease and managing nutrition. Then, they ALSO learned to lead education sessions to teach others, forging a

frequent and unwelcome visitors. The community of Debaye Teydouma knew the 2012 drought in the Sahel would leave them even more vulnerable to both. It decided to take action before it was too late. Debaye Teydouma’s Village Development Committee, established with Counterpart’s help three years earlier, had already bolstered the community’s resilience and food security. It built a communal warehouse, and installed a grain-grinding mill to generate income. Facing the 2012 drought, the Committee decided to use part of the community savings from the grain mill to buy subsidized cereals from the Mauritanian government. It purchased four metric tons of cereal and made it available to all households during the drought. Each could reimburse the grain at its own pace. Through the Committee’s actions, Debaye Teydouma’s malnutrition rate was kept below 7 percent – one of the lowest in the region. The community, with its strong village development committee, is now reconstituting its seed capital and developing new income-generating activities to prepare for future shocks. Counterpart’s Community Action, Nutrition and Livelihoods project, with support from the U.S. Agency for International Development, works with160 communities to develop village committees like Debaye Teydouma’s, build resilience and create demand-driven development.


local network for health.


11 | YEMEN


YEMEN: AMPLIFYING THE VOICE OF CIVIL SOCIETY to pass landmark transparency law
When Yemeni President Abed-Rabbo Mansour approved the country’s new right to information law on July 1, 2012, he created a level of openness and transparency unprecedented in the Arab world. “The best atmosphere for corruption is where no information is allowed and available,” said Abdul Moez Dabwan, a member of Parliament’s Information Committee. “Information is the oxygen of democracy.” Civil society organizations had advocated for the law’s passage for three years. Their work was bolstered by Counterpart’s Responsive Governance Project, which builds the capacity of Yemen’s civil society organizations – including tools to advocate on issues of concern for their communities and country. A major step forward was achieved when a workshop organized by Counterpart and its partners led 100 officials, activists and journalists to endorse the bill. The public support showed other decision-makers in government and civil society that the open-government law was a national priority. The law enhances transparency by guaranteeing public access to government meetings and records. Proponents hope it will decrease corruption and increase trust between citizens and the government. The Centre for Law and Democracy gave the new law a score of 105—the best of any Middle Eastern country and tied for 17th place in the world. Organizations that had advocated for the law were elated at its passing. With their increased capacity and Counterpart’s ongoing support, they wasted no time in launching a public awareness and media campaign that promoted the law’s use and enforcement.


Counterpart facilitated the twoday National Women’s Conference in Sana’a that brought together more than 900 activists to discuss issues like maternal health, childhood marriage and discriminatory practices.


a catalyst for DIALOGUE: Just in time for Yemen’s historic National Dialogue, 89 civil society groups were trained and prepared to effectively advocate for the needs of the communities they represent.





3,185 57,847
women in Senegal joined motherto-mother groups and learned about health and nutrition.

women engaged in trainings, workshops, public hearings and seminars to increase their knowledge and awareness of gender issues in Azerbaijan.

generated in sales for Guatemalan artisans by organizing their inclusion in the New World Crafts show, which created access to 120 international buyers and 110 exporters.

awarded in small grants to 34 local partners in Afghanistan.

900 503
Honduran community leaders trained in community crime prevention.

Where We Partnered in 2012
Afghanistan Armenia Azerbaijan Bangladesh Cameroon Chad Dominican Republic Ethiopia Georgia Guatemala Honduras Kazakhstan Kyrgyzstan Mauritania Moldova Niger Senegal Sudan Tajikistan Yemen

activists, civic leaders and highranking officials came together for the National Women’s Conference to advance a cohesive women’s platform during Yemen’s transition.


people in Cameroon educated on civic voter issues and the new biometric voting system.


We envision a world where people live in sustainable and inclusive communities with the assets to chart a vibrant future.

In San Pedro Sula, Honduras, Counterpart and its partners engage residents in activities that help reduce violence and increase hope for a safer and better tomorrow.



ARMENIA: Building the capacity of inter-community organizations
A CATALYST FOR GLOBAL CONVERSATION: Counterpart brought together young people FOR this year’s Social Good Summit – a real-time online conversation that spanned 6 continents and 302 cities. Twenty-one young Armenians from Counterpart’s network of 41 youth and community action centers participated in the global event
With limited budgets and sparse populations, smaller communities in Armenia often rely on inter-community organizations (ICOs) to provide services like trash collection and property tax processing. But these organizations were not always strong enough to efficiently meet demand. Residents had to queue for hours at far-off offices to pay taxes, and had no way of evaluating if their charges were fair. Support from Counterpart, with funding from the U.S. Agency for International Development, allowed an ICO that serves 31 communities near the city of Sisian to create an inter-community network-- and re-envision the way it provided service. The assistance allowed the Sisian ICO to bring staff, community representatives, and other ICOs together for training on strategic planning, donor outreach and public-private partnerships. It also enabled the launch of a website where the organization could post legislation, budgets, strategic development plans and other city documents that keep residents informed and engaged in their community. By giving municipalities access to a transparent online database, the Sisian ICO allowed residents to pay their taxes without leaving their village, saving them time and building their trust in local government. The innovative new system led to a noticeable increase in tax payments, and local and national government offices finally have the capacity to track and manage the process. The Sisian ICO is now sharing best practices with two new ICOs that Counterpart helped establish, and Armenia’s Deputy Prime Minister suggested replicating the model across Armenia’s 915 municipalities.

7 with social media and technology instruction.




DOMINICAN REPUBLIC: Linking livelihoods with conservation
The staff of Dominican NGO AgroFrontera knew the importance of creative incentives for conservation. With support from Counterpart, they had convinced farmers and fishermen near Montecristi National Park to use environmentally sustainable methods that also increased their incomes. What they didn’t know was that a significant economic incentive for protecting the park had been under their feet the whole time. With support from the Paul and Maxine Frohring Family Foundation, Counterpart brought renowned ecologist Dr. Boone Kauffman to the mangroves of Montecristi to test the espresso-colored soil under the tremendous roots, and train AgroFrontera to do the same. AgroFrontera has the knowledge and tools to continue monitoring the mangroves of Montecristi and reporting back to the scientific and development communities, as well as those they work with every day. A lab analyzed the soil samples and confirmed they held more carbon than a tropical rainforest. In fact, the mangroves of Montecristi may be one of the richest carbon sinks on the planet—a distinction that with more scientific research and support could allow coastal communities to derive economic benefit from environmental protection. By accurately valuing the riches of their environment, local communities can better understand the benefits of conserving their land in a way that profits them and the planet. The end goal of such efforts goes well beyond any one community. They are a part of Counterpart’s larger goal of increasing the number of resilient and sustainable communities in coastal areas areas threatened by the effects of global climate change.


A CATALYST FOR THE ENVIRONMENT: Rice farmers on pilot plots are discovering that reducing pesticide use can bring waterways back to life, and actually raise their crop profits, a financial incentive that encourages environmental protection.





•• •• ••


85 percent of project schools saw all of their students pass their national primary school exams, compared to a 15 percent national average.

Awarded more than $3.9 million in small grants to 34 local partners Assisted local partners in developing and submitting 31 amendments to Afghanistan’s NGO law, of which 20 were accepted by the Ministry of Economy Organized partners to lead more than 160 community, regional and national dialogues, through which more than 16,000 people gathered to call for improved government services


•• ••

Expanded local partners’ ability to educate voters, civil society and government officials by producing 80,200 bilingual guides on subjects including election monitoring and electoral dispute resolution Assisted partner organizations in producing voter and civic education and conflict resolution messages that reached 750,450 people



Conducted trainings for more than 700 members of 41 Youth and Community Action Centers on civil society and civic engagement, volunteerism and the role of youth as agents of change in their communities Led the Legislative Agenda Advocacy Days Initiative, enabling 300 civil society participants to make recommendations on the parliamentary agenda to the National Assembly Standing Committee DOMINICAN REPUBLIC

•• •• ••

Worked with network of local organizations to replant 1,200 nurserygrown Staghorn coral fragments at 15 sites in one of the largest restoration attempts for this species in the Caribbean Enabled local partner organization to conduct 15 three-day intensive in-situ trainings on responsible fishing practices Established relationships with two supermarket chains, two fish and seafood export/import companies and a local hotel and restaurant to develop a seafood value chain that rewards sustainability and boosts income for local fisher associations



•• ••

Engaged 3,185 women in trainings, workshops, public hearings and seminars to increase their knowledge and awareness of gender issues Distributed new TOMS Shoes to tens of thousands of children in 14 provinces of Azerbaijan, increasing school attendance and minimizing disease transmission


•• •• ••

Trained nine artisan groups in product design, marketing and business skills and linked them with new niche markets, increasing their handcraft sales by roughly 31 percent. Helped local partners reach 29,941 people with HIV prevention and behavior-change messages Launched the National Geographic MapGuide that highlights tourism destinations in the Central and Southern Rift Valleys


•• ••

Through local partners, produced media messages that educated 7 million people on civic voter issues and the new biometric voting system Coached partner organizations through the development of 9-month capacity improvement action plans, which nearly doubled their assessment scores for financial management and sustainability



Worked with local organizations to renovate the Sveneti Village



Kindergarten, increasing pre-school enrollment by more than 40 percent and improving the quality of education for the more than 1,500 residents Enabled local partners to reconstruct the Mamati Village Outpatient Clinic, enhancing medical care for 1,700 residents GUATEMALA


•• ••

Collaborated with local communities to identify those most in need and distribute emergency and medical supplies valued at $2.6 million Enabled partner organizations to reconstruct Sokuluk Territorial Hospital’s maternity ward, enhancing the quality of maternal health services for more than 12,000 mothers


•• •• ••

Bolstered rural tourism and artisan entrepreneurs in Atitlan with 270 loans totaling $376,069 Generated almost $1 million in sales for artisans by organizing their inclusion in the New World Crafts show, which created access to 120 international buyers and 110 exporters Worked with local and national organizations to open 11 new tourism routes and launch the Guatemala 2012 website in preparation for the Dec. 21, 2012, “End of the World Events” MAURITANIA

•• •• •• ••

Organized village committees in 160 communities that enabled them to build resilience and local leadership and create demand-driven development Awarded 1,111 women loans to start or improve small business ventures, such as grain mills, market gardening and community shops Enrolled 15,935 children in ongoing growth monitoring and promotion, which includes regular malnutrition screenings by community partners Supported community health workers in 71 communities with an innovative malaria rapid diagnostic test and treatment


•• ••

Supported the launch and operation of the Legal Assistance and Anticorruption Complaint Center, which enabled 210 citizens to formally register complaints of corruption Led 104 civil society organizations in anti-corruption advocacy interventions, such as dissemination of information on transparency laws, trainings on accountability, public campaigns, and social audits on government performance Worked with local partners to train 503 community leaders in community crime prevention


•• ••

Provided Heart to Heart International with the logistics support for its 2012 pharmaceutical airlift to Moldova, valued at nearly $12 million Distributed $5.5 million in emergency and medical supplies to communities that demonstrated urgent need



•• •• ••


Partnered with Kazakhstan’s Ministry of Culture and Information to select civil society leaders for a working group to develop legislation regulating government mechanisms of NGO financing Provided policy advocacy grants to nine partner organizations, which enabled them to increase constructive dialogue between NGOs and the government on key issues Awarded small grants to 12 local partners that allowed them to develop financial sustainability action plans and increase their financial and organizational capacity.

•• •• ••

Worked with community partners to train 700 women in animal care and milk production Enabled local health organizations to treat 9,907 children ages 6-59 months for moderate and severe acute malnutrition Provided health workers with materials and support to complete successful vaccination campaign that protected 5,818 infants against polio, meningitis, Hepatitis B, measles and yellow fever






Collaborated with local officials, teachers, and communities to distribute more than 100,000 hot meals each day to schoolchildren and boost schools’ ability to sustainably feed students with homegrown produce Formed mother-to-mother groups comprising 57,847 women who learned about health and nutrition Through local organizations, trained 17,867 people in sanitation and hygiene techniques


Trained 15 Ukrainian, Belarusian and Moldovan NGOs on emergency relief management

•• ••



Galvanized civil society to develop an advocacy campaign that won the support of key government officials for the passing of the Access to Information law, considered to be one of the best in the Middle East Trained nearly 500 government employees and civil society representatives on corruption, civil society engagement, and financial management, national policy formulation and accountability Organized the two-day National Women’s Conference, which brought together more than 900 activists, civic leaders and highranking officials to advance a cohesive women’s platform for Yemen’s Transitional Coalition Government



•• ••

Facilitated 10 weeks of civic education courses for 315 teenagers in partnership with local organizations focused on increasing community engagement, leadership and volunteerism Delivered urgently-needed medical and school supplies valued at $2.2 million to children and community members





* Overall number of beneficiaries does not include those reached through mass media campaigns.



COUNTERPART’S LEADERSHIP, woven from all walks of life
For the year ended September 30, 2012

Board Members
Jeffrey T. LaRiche Chair, Counterpart International CASTLE Worldwide, Inc. Brenda Broz Eddy Eddy Associates, Inc. Dr. Thomas E. Lovejoy Heinz Center for Science Eric Meade Chair, Governance & Nominating Committee Institute for Alternative Futures Deborah Nolan Chair, Audit Committee Ernst & Young Joan C. Parker Ex Officio Jennifer Rose Chair, Finance Committee Summit Materials Marcia Silverman Ogilvy PR Les Wallace Signature Resources Judith H. Whittlesey Chair, Resource Development Committee Susan Davis International David Wickline Alchemy Ventures Group

Executive Team
Joan C. Parker President and Chief Executive Officer Sibel Berzeg Vice President, Government & Civil Society Strengthening Mary Lang Chief Operating Officer Tim Ogborn Senior Vice President, Programs Michael J. Zamba Vice President, Communications & Partnerships Rhonda O’Bannon Senior Director, Human Resources



Donors, supporters and partners
For the year ended September 30, 2012 A Call To Serve International AgroFrontera Aid to Artisans AmeriCares Foundation, Inc. Anonymous Armenian Gospel Mission Russell Bernstein Mahala Burchell Elvin Cano-Herrera Care2 Margaret A. Cargill Foundation Churches of Christ CitiHope International CLUSA International Corvallis-Uzhhorod Sister Cities Association Development & Training Services Inc. Double-0 Marketing Brenda and Charles Eddy Ernst & Young Margaret Farrand FHI360 Fondation pour la Protection de la Biodiversité Paul and Maxine Frohring Foundation George Washington University Global Impact Dale Goldstein Government of Afghanistan Government of Armenia Government of Azerbaijan Government of Cameroon Government of Chad Government of Mauritania Government of Niger Government of Senegal Father Stanley Hosie Friends of Chernobyl Centers U.S. Fundación Vista Para Todos Global Aid Network (GAiN) Great Oaks Church of Christ Hand in Hand Together Hands of Hope Northwest Heart to Heart International hellenicare InterAction International Center for Not-for-Profit Law International Foundation for Electoral Systems International Union for the Conservation of Nature International Relief & Development IREX ISOH/IMPACT Jennifer Ito Jezreel International Kaalo Relief and Development Organization Karkara Erica and Kenny King The Kopp Foundation Langer Research Associates Jeffrey T. LaRiche Arlene Lear Joe Light Little Lambs Ministry Little Samaritan Mission Lauren Lochocki Dr. Thomas Lovejoy Lutheran World Relief John D. and Catherine T. MacArthur Foundation Maguire/Maguire, Inc. Management Systems International Eric Meade Medical Teams International Messengers of Mercy Mission to Ukraine Nazarene Compassionate Ministries, Inc. New Hope Rehabilitation Foundation Deborah Nolan Ocean Foundation Timothy Ogborn Michael O’Grady Operation Blessing Operation Mercy/Freedom Village USA Orcabessa Foundation Oregon State University Overbeck Media Joan C. Parker Peace Corps Plan International Project HOPE Punta Cana Ecological Foundation Reach Initiative International Republic of Yemen Government Sean Ricard Robert J. and Paula B. Reynolds Fund Jennifer Rose Erkin Saparaliev Seattle Web Group Marcia Silverman Slavic Pentecostal Church David Snyder Society for International Development, Washington, DC Chapter Somali Family Services Sustainable Grenadines Thomson Reuters Foundation United Methodist Committee on Relief United Nations Children’s Fund United Nations Development Programme United States Agency for International Development United States Department of Agriculture United States Department of State, Bureau of Population, Refugees and Migration United States Department of State, Office of the Coordinator of U.S. Assistance to Europe and Eurasia United States Potato Board University of Florida – Florida Sea Grant University of Miami, Rosenstiel School of Marine and Atmospheric Science United Ukrainian American Relief Committee Bruno Vasconcelos Les Wallace Judith H. Whittlesey David Wickline World Institute for Soy in Human Health (WISHH) Ria Yu Michael Zamba

Arnold & Porter, LLP Church of Jesus Christ of Latter-day Saints (LDS Charities) Counterpart Board of Directors The EZRA Company Feed My Starving Children Flax Associates K&G Project Management Orphan Grain Train Stop Hunger Now TOMS Shoes United States Department of Defense, Defense Logistics Agency Disposition Services

For more information
Idara Nickelson Chief of Staff Counterpart International 2345 Crystal Drive – Suite 301 Arlington, VA 22202 Tel. (571) 447-5720 inickelson@counterpart.org www.Counterpart.org

Photography taken by David Snyder appears on pages 2, 4, 5, 6, 7, 8, 13, 16, 20, 22, 23, 26 and 27. Photography taken by Nadia Abdullah appears on 11, 12 and 14. All photography is property of Counterpart International. Design and inspiration by Double-0 Marketing www.double0marketing.com

Paper contains a majority of recycled content.

Sign up to vote on this title
UsefulNot useful

Master Your Semester with Scribd & The New York Times

Special offer: Get 4 months of Scribd and The New York Times for just $1.87 per week!

Master Your Semester with a Special Offer from Scribd & The New York Times