CONSUMER

PRODUCT

INCIDENT

REPOqT

6. IF VlCTlM OlFFEREKi

FROM RESWNOENT.

PROVIDE

11.ANUFACNREPJDlSTRI8U-TOR

NAME ADDRESS

& PHONE

.

.i
OR AFTER ME

13.

DEALER’S

tUME

ADDRESS

fi PWNE

..14.h.S THE PRODUCT DAMAGED. REPAIRED OR MOOIFIED? 15. PROOUCT PURCHASED

YES ..-’ INC7OEN7-7 Desclibe

NO

IF YES, BEFORE

DATE PURCHASED

/fpc=E

“yg

c2u a

16. GOES PRODUCT HAM

WARNINQ IABEL.

IF SO. NOTE:

17.

HAVE YOU CONTACt

THE MANUFAC?UREF(7

18. IS ME

PROOUCT STlLL AVAILABLE? NO-w

I

USE YOUR NAME WITH l-HIS

-

YES _CONTACT

NOTHEM?

IF NOT, DO YOU PLAN TO YES NO-

YE3 -

IF NOT. ITS DlSPOSiTlON

NO-

25.

CX3XlBUllON _

26. ENDORSER’S

NAME 6 TITLE

\

ZPSC F,3RM

175 (9i89)

/

If you have any changes, additions, or comments you wish to make concerning your attached report; please make them in the space below.

.

I confirm that the information in the attached renort (including any changes, additions, or comments I have m>de) is accurate to the best of my knowledge and belief.

cl I

I request that you do not release my name. You may release my name to the manufacturer but I request that you not release it to the general -,.Ll .'You may release my name to the manufacturer the public. and to

.A ~?NAME Debbra

INCIDENT OF RESPONDENT Riggs [sic]

REPORT (HOME)

MAR22 1995
L--PTf (WORK) 216-373-9270 STATE ZIP CODE OH 44446

2. PHONE NO. 216-652-2546 4. CITY Niles

7-I STREET ADDRESS 1525 Niles-Vienna

Rd.

~.DESCRIBE INCIDENT 0~ HAZARD, INCLUDING DATA ON INJURIES Consumer's right hand was lacerated to the bone when glass saucepan fel.1 4" onto counter top from dish drainer and shafttered into sharp jagged pieces (sizes unknown). 14 tendons, 2 nerves and 2 arteries were severed. Consumer was treated at Warren General Hospital, Warren, OH and was transferred to Akron City Hospital, Akron, OH. Consumer received 2' surgeries and physical therapy. Consumer has permanent nerve loss and -cont6. DATE OF INCIDENTS Y/9,/91 7.IF INJURY OR NEAR %IISS OBTAIN 35 Y/F AND DESCRIBE INJURY: see narrative AGE/SEX 8. IF VICTIM DIFFERENT RESPONDENT, PROVIDE self RE-LATIONSHIP self 10. BRAND NAME /Visions by Corning 12. MODEL, unknown SERIAL NUMBERS FROM NAME

9. DESCRIPTION 5-quart clear

OF PRODUCT brown glass

saucepan

11. MFR/DISTRIBUTOR NAME, ADDR. & PHONE Corning, Inc., Corning Glass Works unknown ‘ Corning, NY 14831 unknown unknown unkr;.own unknown

13- DEALER'S NAME, unknown, gift unknown unknown unknown

ADDRESS

& PHONE

14. WAS THE PRODUCT DAMAGED, REPAIRED OR 15. PRODUCT PURCHASED MODIFIED? YES x NO IF YES, BEFORE DATE PURCHASED 11/88 OR AFTER THE INCIDENT? after DESCRIBE: damaged: see narrative 16. DOES PRODUCT HAVE IF SO, NOTE: unknown --

NEW x USED AGE 2.5 yrs. WARNING LABELS?

L-7 :HAVE YOU CONTACTED . THE 118. ::S TH E' PRODUCT STILL Q-NUFACTURER? YES x NO AVAILABLE? YES NO x IF NOT, DO YOU PLAN TO CONTACT IF NOT, ITS DISPOSITION ZEM'? YES NO OTHER? brother discarded
I-

119. MAY WE USE YOUR NAME WITH THIS REPORT? YES x NO
I

:o. DATE :3/20/95 3.

RECEIVED

FOR ADMINISTRATION USE (NAME & OFFICE) -.

22. DOCUMENT H9530236A

NO.

FOLLOW-UP

ACTION-

5.

DISTRIBUTION

PSC FORM

175

(g/89)

CONSUMER

PFLODUCT INCIDENT

REPORT

H953.0236A

Narrative sensory 8793

Continued motor disfunction lawyer in right hand. agafnst manufacturer.

Consumer's

filed

a lawsuit

mributor

phone

#: unknown

CPSC

Source:

TEL

If you have any changes, make concerning your.attached space bel,q,w.

, or comments you wish to please make them in the

(including any changes, additions , accurate to the best of my knowledge 01: Comments I have made) and belief.

is

u
/

I request

that you do not release

my name.

You may release my name to the manufacturer but I request that you not release it to the general publicYou may release the public. m.y name to the manufacturer czfJ and to

f/-J3

6 2-3 6

;*c --. *

N---h
CONSUMER PRODUCT INCIDENT REPORT ;' /' \ -* ( RegiOn:EASTERN

STREET &-Avenue
5.

ADDRESS
-I

DESCRIBE INCIDENT OR HAZARD, INCLUDING DATA ON INJURIES Wife was eating off plate when she heard a loud crack and noticed pieces plate had shattered into 7" x 2" pieces to,slivers; Same thing happened with an identical l/96 remained on table. Consumer called and explained incidents to plate from set. manufacturer (name unknown) who offered consumer two new -cont6. DATE OF INCIDENTS 12/95 7.IF INJURY OR NEAR MISS 0 Y/N AND DESCRIBE INJURY: none OBTAIN AGE/SEX 8. IF VICTIM DIFFERENT PROVIDE RESPONDENT, none RELATIONSHIP none 10. BRAND Corelle SERIAL NAME FROM NAME

9. DESCRIPTION OF PRODUCT plates from 8-piece white 11. MFR/DISTRIBUTOR Corring unknLown unknown l-800-999-3436 unknown NAME,

ceramic ADDR.

tableware

set

& PHONE

12. MODEL, unknown 13\ DEALER'S

NUMBERS

NAME,

ADDRESS

& PHONE

itary basei
West Dnint

914-9 USED NEW x 14. WAS THE PRODUCT DAMAGED, REPAIRED OR 15. PRODUCT PURCHASED AGE 3 yrs. 1993 IF YES, EIEFORE DATE PURCHASED YES x NO MODIFIED? DESCRIBE: OR AFTER THE INCIDENT? after 16. DOES PRODUCT HAVE WARNING LABELS? damaged: shattered IF SO, NOTE: "No broiler or stove top; microwaveable

17. HAVE YOU CONTACTED THE YES x NO MANIJFACTURER? IF NOT, DO YOU PLAN TO CONTACT YES NO OTHER? THEM?

18. IS THE PRODUCT STILL YES x NO AVAILABLE? IF NOT, ITS DISPOSITION _ FOR ADMINISTRATION USE RECEIVED BY (NAME & OFFICE) ctw/HL

19. r4AY WE USE YOUR NAME WITH THIS t::oR:' NO!#$?+

20. DATE 01/24/96 23.

RECEIVED

21.

DOCUMENT iz610166~ . .

4

NO. -qb

FOLLOW-UP

ACT10

25.

DISTRIBUTION

CPSC

FORM

175

(g/89)

.,

.’ __ _.-_-.I----

~

-.I

. . . . y..-

;.’

:.

-.

‘.

. .__ .. .. .. __ -. .: .. _ .. . ., : .; ‘.

,: z : :. . . ,. ;.. .~ _ .

...-.---

.

c -s

CONSUMER

PRODUCT

INCIDENT

REPORT

H9610166~

Narrative identical

Continued replacement plates; consumer accepted offer.

CPSC

Source:

l-800

OPERATOR

. ,

If you ?have ny changes, additions, or comments you wish to e oncerning your attached report, please make them in the elow. space , . . % -.

5. 68. 9.

Manufacturer 12/95 Hope l/96

Corning

MFG.

Corning

Ny.

YT T Reno wife 8 cups, 8 saucers, process. 8salad plates,

2 table settings of 4each 8 plates . 8soup bowls. (Iris Pattern) Not strictly ceramic. Corelle Mfg. Post exchange mods, at no damage prior
t0

by special

13

14. No known

repOited

incidents,

I'conPiti'fha't the info-rmation in the attached report (including any changes, additions, or comments I have made) accurate to the best of my knowledge and belief.

is

cl /

I request that you do not release my name. You may release my name to the manufacturer but I request that you not release it to the general public. You may release my name to the manufacturer the public. and to tiwm oLt7y blp

PAGE,'

2

DATE

Of/O2/95 *****

NEISS

INDEPTH

ASSIGNMENT

CJUESTIONNARIE

PAGE'

1

l ****

INDEPTH

ASSIGNMENT

MESSAGE

TASK OFFICE

NUMBER

950202HEP9001 UESQ BUAN341995 6W741034 DATE DATE: : 950123 950131 : 01791633 028 2 51 82 : : : : 1 28 FEMALE BURNS, "nrln Il"llY TREATED & RELEASED, NOT NOT TYPE OR SPEClFlED EXAMINED & RELEASED WTTHOUT TRTMNT THERMAL YEARS HARBORVIEW MED., WA

CATEGORY HOSPITAL TREATMENT COLLECTION RECORD AGE SEX DIAGNOSIS BODY PART

NUMBER

DISPOSITTON FIRST SECOND THIRD LOCALE F/M VEHICLE PRODUCT PRODUCT PRODUCT

0466 0266 0 1 0

COOKWARE, OVENS,

SPECIFIED UNKNOWN OR N.A. & 3RD PROD NOT INVOLVED

CLOSURE HOME NO MOTOR

VEHICLE; NOT

NO

FIRE OR

INVOLVEMEN WORK-RELATED

OCCUPATIONAL

:

2

INJURY

OCCUPATIONAL

*****

NEISS

COMMENT

*****

SAID TO HAVE BURNED HER PT HAS 2ND DEGREE BURN.

LEFT HAND E924.9

WHILE

TAKING

A

PAN

OUT

OF

THE

OVEN.

TASK

NUMBER:950202HEP9001 PAGE: 1

-j .

-., .

12/6/94 RANGES/OVENS TASK NUMBER 4 %L? 02 hEP?uo /

: ': T.-

'I Interviewer: Before contacting the -respondent, please review the NEISS cover sheet. emergency room information on the assignment If the victim be the victim or his/her is age 15 or older, parent or guardian. the respondent may

If the victim is under age 15, interview the parent of the victim or ask to interview victim. Obtain parental permission phone while the parent to listen to the interview on an extension you interview the victim. the boldfaced text in the questionnaire In general, to be asked of the respondent. highlights the questions Record Date Day of Week Time Result* of Calls Date Day of Week Time Result*

I * Call back, Line Completed, number, No answer, Refused busy, Wrong number, Non-working

Interviewer Introduction: ? (Ask ,for May I speak with _ Hello. parent or guardian of victim by name or, if under age 15, victim) _ (If the above person is available, continue with the ask) When would be a good time Otherwise, introductions below. to contact him/her? Record suggested call back time: Day AM/PM Time
Product Safety from the U.S. Consumer Hello, I'm Hospital to find out We are working with Commission. The Commission is how injuries occur with ranges and ovens. about these incidents so that we can interested in learning more Will you help us by try to reduce their number and seriousness. to answer some answering some questions/allowing questions about the injury that occurred to you/

TASK NUM3ER
&b.u~ 1.

q50202ucP4

00 i
>r

-

d

) Th, d:~k-iti rati b/ Id--

Can you tell me what happened?

2 recently? Your time.
only be

"b It should
only take

used

answers will be for statistical

about fifteen minutes held strictly confidential purposes. j

of

your and will

J

Respondent'agreed.

-

Continue (s)he agree if we

called

= Would Respondent refused. back at a better time? yes no (record
above)

Thank respondent interview.

and end

Interviewer: 1, In Y 'cate who is the respondent: injured person parent/guardian of injured someone else (specify)

person

2. I understand

were treated af= the that you/ -foran injury associated emergency room on Is that correct? a range or oven.
J yes

with

no -

(Enter correct information. thank respondent injury,

(If not a range/oven and end interview.))

don't

know

/

;Ei;ezEo;yen:

is

the victim,

1

3 3-

Did you witness yes no better
able

the accident?

Do you know

of anyope else who to tell us about this accident? yes - Are -they available? -yes

may

be

=>continue interview respondent

with

new

--

no=>enter information respondent, then interview. Name Address

for other close

Phone Best no

number time to call: am/pm

4.

Can you
7-L ZS;

describe
yccf
I

how

the

accident
L/Ii ClPv wc(s

happened?
,‘A
Lcr k, t-c4:, ;7 k hrm =

c/d

f:-~,l.Cl-f

-.

‘__

-

4

5.

If the injury information),
you tell me

was not a burn (see NEISS emergency skip to Q--.-6. If the injury was a burn, ask Can exactly what you touched that caused the burn? electric heating element/gas range top or cooking surface electric oven heating element/gas burner flame on

burner

flame

in

range top or cooking element front inside controls / v -pan/food other flame contact of range surface

surface,

not

heating

or oven or rack of oven

: other(specify)

6.

Did

a fire

(or

flames)

occur?

Yes
. Jno

(skip to Q. 11)

unknown
7 * Did the fire department conic?

no unknown

-

8.

Did

the

fire

occur Yes

while

something

was

being

cooked/heated?

z
IlO

=skip

to Q. 10 =:>skip to Q. 10

unknown

Can you tell me what was being cooked? If respondent is uncertain how to respond, say For example, was it a chicken being fried in oil, or perhaps a stew?

10.

Can you

tell me what yes

caught

fire

first?
was

or probably cooking other

yes oil

ask => what (specify

it?

type]

food

(specify)

textile

(towel, potholder, etc.)

curtain,

clothing, other no

(specify)

not

sure

.

6 ’ .is not the victim, 11. If the respondent person doing the cooking?(Read list) less than 10 years z ask How old was
the

10 - 14 years 15 - 19 years 20 - 64 years 65 - 74 years 75 years and over

12, Do you have any reason to believe that the range or oven or didn't work the way you thought it should malfunctioned, (Probe for occurrence of.component or connection shave worked? as possible.) fail re, identify as completely no Y yes Please

,desciibe.

not 13. NOW,
was

sure

I'd like to ask you about the range (or oven) that Was it a range (containing both a top cooking irivolved. counter- top cooking surface and oven), a separately'installed a separately installed oven, or something 'else? surface, .

J

range

(surface

burners

& oven) cooking oven surface

separately separately other don't

installed installed

(specify) know

,.

7

14.

What

is

the

brand

name

or

name

of

the

manufacturer?

electric gas
=> Was it natural gas or LP gas?

- natural
LP

(city)

don't

know

other

(specify)-

don 't )cnow

16.

About

how

old

is the unit? less than 1 year 1-5 6-10 11-20 21-30

years
years

years years

over 30 years
don't don't know, know at least

17 .

Thank you for telling me about the accident. Do that you/the victim wi:Ll require more treatment?

you

think

no

=>

skip

to

Q.

19

.

.

L .

.*

8 Don't know =>skip to Q. 19

i.:

18.

What

do

you

expect

that

treatment

will

be?

19-

Now

I have

just

a few

short

general

questions

to

complete

the

study. What is of your the highest household? less than level of school completed by any member

high high

school school beyond

completed J some

college

or

refused 20. In which of the following income categories would you income falls yearly? Think that your total househoU the totg;L income of all persons who live in the home. under $15,000, between $15,000 and $35,000, or $35,000 over? less I J $15,000 $35,000 donIt refused to and know $34,999 over than $15,000 say about Is it or

21.

Do

you

rent rent=>
0Wl-l

or

own? skip to Q. 23.

public don't

housing==>skip know=>skip to

to Q. 24

24

to Q. Q. 24

refused=skip

I

.
. .

:

L

9 market value

‘.A can you tell me the approximate of

22.

your

home?

don't refused 23. Can $ you so0 don't refused 24. tell

know

A.

me

your

approximate

monthly

rent?

know

We believe that your Thank you very much for your time. learn how to prevent similar injuries responses will help us If we need to find out more about what happened to others. can we call you again?

ii0

don't

know

RC’LANDO

MARTINEZ
- NCTARIO

RIVERA

AEGGADO

Fepruary

19:5

FE8 5,

. .

Consumer Safety Commission Freedom of Information Office Washington, D.C. 20207 RE: Visions .Skillet Corning Dear Sirs : Cookware . 1 O-B Vitro Corp. .

The undersigned, attorney for an injured person by the name of Edgar Rodriguez, resident of San Juan, Puerto Rico whishes to obtain information on accidents reported to your agency pertaining to failures of “Visions” Cookwa-re. The ceramic glass skillet is manufactured Corporation and sold as “Visions” Cookware for Is made of an “amber” color glass. use. by Corning Vitro domestic kitchen

Mr. Rodriguez was holding the skillet by its handle after being used for frying some fries. As he raised or removed the skillet from the rangetop to place it to cool inside the oven compartment in an upward movement the glass failed and the round or mirror region felt or l!etached itself from the handle region. at of Enclosed please find a report by Dr. J. J. Mecholsky, professor the Department of Materials Science and Engineering, University Florida, Gainesville, Florida Mr. Rodriguez suffered second degree burns in parts of his

body.

RNR/mm Encl. /1

Fracture Analysis of a Visions-ware

Cooking Pot

.

J. J. Mecholsky, Jr. 4411 lWV13th Avenue Gainesville, Florida 32605 Decemeber 13, l.995

I received 11 pieces of broken (glass ceramic) cookware (including the cover) designated as Visionsware from Mr. Edgar Rodriguez of Puerto Rico on about May 29, 1995. All of the fracture surfaces that were able to be examined were examined to determine the direction of crack propagation. Complete reassembly was not possible because all of the pieces were not present. However, the general area of the source of failure of the handle portion of the pot was able to be found (Figure 1). A region around ‘nn the fracture origin known as the mirror regi,,. was able to be found (Figure 2). The exact location of the origin was missing. Using the principles of fi-actography, an estimate of the stress at failure at this location is approximately 76 MPa. This value can be considered a high stress for this utensil. The direction of crack propagation was from the bottom of the pot handle towards the top of the pot. This indicates that the handle, the base of the pot, or both were in an upward motion during the failure. This type of motion indicates that the bottom of the pot was in contact with the top of some object, perhaps the stove, at the time of failure. In addition to the overall observations of the fracture surface, a scanning electron microscope (SEM) was used to examine: the fracture surface at high magnification. [:An attempt was made to examine the handle using an atomic force microscope. During this examination, the handle slipped from its mount and hit the table. A small portion of the handle near the origin of failure of the pot handle fell off. This enabled the examination of the region using the scanning electron microscope.] The SEM examination showed that the region in the area of the fracture mirror discussed above, was porous, i.e., contained many small pores (i.e., holes), unlike regions away from this part of the pot (Figure 3). However, there is no clear evidence that these pores contributed to the failure. In most glasses, glass ceramics and ceramics unc.ontrolled porosity is undesirable because it leads to lower strengths.