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Analysis of professional truck drivers tasks as basis for an EQF compatible profile

A summary and discussion of results

Deliverable: WP: Prepared by: With contributions from:

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Version: Last update:

v.1 23/12/2011

Anna Wohlfahrt & Helmut Niegemann (University of Erfurt, DE) Claudia Ball (DEKRA Akademie GmbH, DE) ProfDRV project partners

For further information on the project please consult: For further information on the paper please contact:

www.project-profdrv.eu anna.wohlfarth@uni-erfurt.de

"This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein."

Short summary: The qualification of professional drivers is considered to be an important factor regarding road safety with high relevance for all EU member states. In this context, this report presents a summary and discussion of tasks analysis results on professional truck drivers tasks as basis for an European Qualifications Framework (EQF) compatible profile. Here, it presents further information on the starting point of this analysis, the results of a first research on professional driver qualification in Europe and other parts of the world, the methodical approach applied in order to elaborate professional drivers tasks, the tasks analysis results and a discussion of the results as element of the ProfDRV project. The task analysis was conducted in two steps. First of all a desk research led to a first catalogue of professional drivers tasks and key qualifications. This catalogue was presented to drivers, trainers and employers in the framework of a questionnaire survey. In this context 137 questionnaires were provided by the ProfDRV partners. The data analysis shows, that all main categories and their contents were rated as relevant by the participants in the questionnaire survey. Each item of 145 items has 95-125 answers whereby the percentage maximum values were always between Partially Important, Very Important and Absolutely Important. Introduction Today the road freight and passenger transport sector provides jobs for more than 4.5 million EUcitizens and already since 1976 (Council Directive 76/914/EEC) professional driver training is considered to be a matter of European interest. During the past decades qualification requirements changed and increased fundamentally for professional drivers because of changes in work organization, new technical standards, changing legal regulations, market requirements and work environments as well as a fast internationalization of the transport market. These developments contradict with the rather low level of professional qualification and a missing "learning" culture in the branch that characterizes this occupation nearly all over Europe and leads, together with a mostly negative image of the sector, already today to an alarming shortage of qualified drivers who possess the qualifications required by employers. Because the qualification of professional drivers is considered to be an important factor regarding road safety with high relevance for all EU member states DG Energy and Transport introduced directive 2003/59/EC that regulates common basic and continuous training for professional drivers. 1 In order to contribute to the further development and improvement of professional drivers vocational education and training this report presents and discusses the results of a tasks analysis on professional truck driving conducted in the framework of the European project ProfDRV 2 . The analysis results are meant to provide the basis for the further development of a European Qualifications Framework (EQF) compatible profile for professional truck drivers expressed in terms of knowledge, skills and competences as they are defined as descriptors in the context of the EQF.

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http://www.project-profdrv.eu/index.php?id=profdrv-theproject Please find further information on the project at www.project-profdrv.eu.


"This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein."

ProfDRV: Analysis of professional truck drivers tasks as basis for an EQF compatible profile

2/14 prepared by Anna Wohlfarth and Helmut Niegemann (University of Erfurt, DE)

This report will provide further information on the starting point of this analysis (chapter 1), the results of a first research on professional driver qualification in Europe and other parts of the world (chapter 2), the methodical approach applied in order to elaborate professional drivers tasks (chapter 3), the tasks analysis results (chapter 4) and a discussion of the results as element of the ProfDRV project (chapter 5). (1) Background and major concepts

It is the ProfDRV projects aim to bring the world of work and of education a bit closer to each other with regard to professional driver qualification in Europe. For this purpose it works with two European concepts/ tools: the European Qualifications Framework (EQF) introduced by DG Education and Culture (EAC) in 2008 and the European directive on professional driver training 2003/59/EC introduced by DG Transport and Energy (TREN - today Mobility and Transport - MOVE) in 2003. Both concepts/tools exist independently from each other and without any kind of connection at the European level so far. Only at the national level they are very rarely confronted with each other due to the different policy areas they belong to. The European Qualifications Framework is a common European reference framework which links countries qualifications systems together, acting as a translation device to make qualifications more readable and understandable across different countries and systems in Europe. It has two principal aims: to promote workers mobility between countries (among others in order to overcome skill shortage within Europe) and to facilitate citizens lifelong learning. But ways how people are trained or learn within the different national education and training systems or even in different institutional contexts are so diverse that they are not comparable. The EQF proposes a shift to learning outcomes to overcome this difficulty and to make comparison between qualifications possible based on the learning outcomes they stand for. In the EQF a learning outcome is defined as a statement of what a learner knows, understands and is able to do on completion of a learning process. The EQF therefore emphasises the results of learning rather than focusing on inputs such as length of study or topics covered within a formal learning scheme. 3 Directive 2003/59/EC introduced an EU-wide common initial and periodic/ continuous vocational education and training for professional drivers in order to ensure a minimum qualification level of all professional drivers in Europe. It is the aim of this directive to increase road safety by ensuring adequate training for professional drivers and to ensure a minimum qualification level of drivers in order to address the industries needs with regard to qualified drivers. The directive requires drivers to attend training (with a defined number of hours) and/or pass a test in order to start working as a professional driver (grand father rights are ensured) and to attend every 5 years 35 hours of training. It provides a rather detailed set of training content to be addressed within initial and to a certain extend also periodic/continuous training 4 . However, the way how initial and continuous/periodic training is implemented in the different European countries varies strongly 5 . This causes as the intermediate

See http://ec.europa.eu/education/lifelong-learning-policy/doc44_en.htm or www.eqf-support.eu for further information on the EQF and its approach 4 http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2003:226:0004:0017:EN:PDF 5 see further ProfDRV results on the directives implementation www.project-profdrv.eu
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ProfDRV: Analysis of professional truck drivers tasks as basis for an EQF compatible profile

"This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein."

3/14 prepared by Anna Wohlfarth and Helmut Niegemann (University of Erfurt, DE)

ProfDRV results display major difficulties for the successful implementation of directive 2003/59/EC in Europe. The implementation of directive 2003/59/EC is therefore faced with a very similar situation as addressed by the EQF: strongly differing implementation approaches of directive 2003/509/EC in Europe that are based on the input oriented (duration of learning, content to be trained) European directive and are hardly comparable from country to country. The ProfDRV project therefore proposes the application of the EQFs learning outcomes approach on professional driver qualification. One could argue that in this case the European directives content should just be transferred into knowledge, skills and competences as used by the EQF in order to express learning outcomes, but this direct transfer is only possible to a very limited extend and would in the worst case lead to a profile that does not correspond to the needs of the industry what is of major importance for the EQF. Recent research results propose to orient EQF compatible profiles on the actual tasks and work processes a professional has to perform in his/her job (Thiel, 2011). Therefore a task analysis on professional truck drivers tasks has been implemented in the framework of the ProfDRV project in order to serve as basis for an EQF compatible profile on professional truck driving that can build the basis for further considerations with regard to directive 2003/59/EC and professional driver qualification in general. (2) Professional truck driver qualification in Europe and in other parts of the world the development of a first catalogue of truck drivers tasks and qualification requirements As a first step into the analysis existing profiles and task analysis results on professional truck driving have been researched. A major reason for selection was the availability in a language that allows easy access. Therefore primarily material available in English and German has been further considered within the scope of this study. The following material has been researched within the framework of this study:

Task analysis results and occupational standards developed by the CTHRC (CA) This material presents a catalogue of occupational standards which was developed by CTHRC. The standards describe the skills and knowledge needed to perform competently in the workplace. In tabular form, the task analysis presents four levels of analysis. It presents a series of general areas of competence, which are defined into tasks and each task into subtasks. Furthermore a series of important actions/ performance standards and key general competencies are listed. The CTHRC develops a Chart of Competency and Task Analysis for various occupations in the trucking industry. The Dutch national profile for truck drivers developed by VTL (NL) This material describes professional practice and the competencies required of a professional truck driver. It is a benchmark providing transparency to the function, the structure and the subdivisions of this professional competence profile. In tabular form the profile presents main tasks. Each main task presents the process, the role / responsibilities, the complexity, the parties involved, the resources / auxiliary devices, the quality of the process and the result, as well as the choices and dilemmas. The PCP is an important source for the competency
"This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein."

ProfDRV: Analysis of professional truck drivers tasks as basis for an EQF compatible profile

4/14 prepared by Anna Wohlfarth and Helmut Niegemann (University of Erfurt, DE)

oriented qualification structure applied in the Netherlands, the design of vocational training courses, learning environments and the specification of assessment norms (among which the test of competence). They are regularly reviewed and updated.

The Dutch euroskills profile for truck drivers developed by VTL (NL) This profile presents a tabular form of work processes. Each work processes presents a description, desired results, and competence. This competence is divided into components, performance indicator and professional expertise / skills. The German skilled worker curriculum professional driver BerufskraftfahrerIn 6 This curriculum framework for vocational schools is decided by the he Conference of German cultural ministers and it complementary to the training regulation that regulates the company based part of IVET. The curriculum presents a tabular form about the learning areas for professional driver, describes this learning areas and assigns the different topics and hours of training to the three years of vocational training. The training regulation provides in addition an overview about abilities that should be acquired within the apprenticeship. The Austrian skilled worker curriculum and training plan for professional drivers BerufskraftfahrerIn 7 Both materials are national documents from Austria about the occupation professional driver. The first material presents a regulation of ministers for economy and labour regarding the vocational training and the teaching profession for professional drivers. Thereby the bases are the Initial Vocational Training Act and the federal law. It presents a tabular form about the development of the profession professional driver over the 3 years of apprenticeship. Furthermore it presents regulations regarding examinations. The second material is a curriculum of the profession professional driver. It presents a time-table and a overview about the education- and teaching tasks. The report Jobs and competences in the Transport and Logistics sector in the EU: Future scenarios and implications (Gijsbers, de Jong & Gelderblom, 2006) This report is the second report for the project Comprehensive sectoral analysis of emerging competences and economic activities in the European Union. The report focuses on expected changes in the content and importance of the main occupation categories in the transport sector over the next decade (i.e., up to 2020). Very important chapters are 4. Implications of scenarios by job function volume effects, 5. Main emerging competences and 6. Strategic choices to meet emerging competences need. These chapters treat many transport and Logistics Sectors in the EU and also including the sector road-driver.

Since the European directive 2003/59/EC only describes a minimum requirement this has not been considered as basis for the task analysis (see also above requirements of EQF). The analysis results and EQF profiles relation to the tasks addressed with the directive will nevertheless be taken up later again.

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http://www2.bibb.de/tools/aab/aab_info.php?key=67589062 http://www.ris.bka.gv.at/Dokumente/BgblAuth/BGBLA_2007_II_190/BGBLA_2007_II_190.pdf
"This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein."

ProfDRV: Analysis of professional truck drivers tasks as basis for an EQF compatible profile

5/14 prepared by Anna Wohlfarth and Helmut Niegemann (University of Erfurt, DE)

Furthermore the following material has been researched due to their already existing links to a qualifications framework. However, they have not been further considered during the task analysis process, due to their partially already very high degree of specialisation within the occupation that does so far not correspond with the approach usually applied in the European VET systems and by directive 2003/59/EC:

The South African certificate professional driving (SAQA, 2009) Different certificates in the area of commercial road transport from New Zealand (NZQA, different years of publication) Different certificates related to the professional truck driver occupation from Australia (TLISC, different years of publication)

We chose the material from Canada, the Netherlands, Austria and Germany for further consideration within the overall analysis. The remaining material has been kept for further consideration, if necessary. Analysing the Canadian, Dutch, Austrian and German material, we found many overlaps. Often there were just different names and formulations used. The material from Canada and the Netherlands have been used a basis for the overall criteria catalogue for professional truck drivers within this analysis. Based on the material, a criteria catalogue presenting tasks and qualification needs of professional truck drivers was developed. The complete criteria catalogue drawn from the analysed material is presented in the annex. The material from Canada was decided to build the base of this catalogue because this material presented the results of a task analysis conducted in Canada rather than a qualification profile as the others primarily did and due to its very detailed and specified approach. It was supplemented by the Dutch, Austrian and German material and restructured partly in order to incorporate the additional aspects and to orient the catalogue strongly on work processes and tasks as required by the EQF (see above). Finally, the developed criteria catalogue was adapted to the ProfDRV projects European approach trying to find formulations that are valid for and across the European countries. That work resulted into nine main categories of tasks and key qualifications. These main categories were: Handling the vehicle (on road driving) This category includes aspects regarding the handling of the vehicle in the situation of driving on road. Here, aspects like the various driving situations and the different vehicles as well as the safety and traffic-/ behaviour rules are relevant. Handling the vehicle (in yard) This category includes also aspects regarding the handling of the vehicle but in the situation in yard. Here aspects like, coupling and uncoupling situations, accident situations aso. are relevant. Dealing with customers The category dealing with customers contains topics such as customer friendliness, dealing with conflicts and complaints, customer service and the creation of market opportunities and compliance with internal corporate measures, procedures and standards. It highlights the service orientation of the professional drivers tasks.
"This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein."

ProfDRV: Analysis of professional truck drivers tasks as basis for an EQF compatible profile

6/14 prepared by Anna Wohlfarth and Helmut Niegemann (University of Erfurt, DE)

Dealing with supervisors, colleagues and other groups This category primarily deals with the drivers position within a company and the different tasks that result from it. It likewise covers topics such as confirming cargo and supporting colleagues up to the application of road transport and employment law in his role as driver. Loading and unloading (including prior and subsequent activities) This category includes knowledge and skills regarding behaviours and various situations during the loading and unloading. The aspects are among others proper handling of various types of cargo and appropriate load security up to occupational health considerations with regard to loading and unloading. Administration/administrative tasks This category refers to the different kind of paper work to be done by professional drivers. This includes among others the daily log, accident documentations and dealing with transport related document of different kind. Plan a trip This Category presents different aspects regarding the knowledge, skills and competences that are relevant for planning a trip incl. considerations regarding the characteristics of cargo, customs, toll, driving times, environmental aspects, etc. Maintenance activities on vehicles and vehicle combinations This category includes different knowledge and skills regarding various maintenance and repair related tasks to be performed by the driver. Healthy lifestyle This category includes tasks related to the mental and physical fitness to do the job. It covers among others occupational health and safety requirements (if not yet included into previous categories), application of legal regulations in this regard and application of mental and physical preparation for the trip. Key qualifications Key qualifications in this context mean different qualifications like communication and interpersonal skills, personal skills, essential skills such as reading, writing and calculating and technical and occupational skills.

The main categories include a variety of different tasks and abilities. Some of these tasks and abilities are listed several times, because they refer to several main categories. The individual categories and their contents were incorporate into the questionnaire introduced in the next chapter. (3) The methodical approach applied

Based on the results of the desk research as presented in the previous chapter a questionnaire has been developed in order to review the catalogue of tasks with practitioners and in a European context. It has been the purpose of this questionnaire to identify whether the preliminary catalogue is considered as sufficient and adequate concerning completeness and accuracy. The complete questionnaire is presented in annex 3. The survey intended to identify gaps and unnecessary aspects, but also help to set priorities and weightings of the main categories and the contents.
ProfDRV: Analysis of professional truck drivers tasks as basis for an EQF compatible profile 7/14 prepared by Anna Wohlfarth and Helmut Niegemann (University of Erfurt, DE)

"This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein."

The questionnaire displayed the different main categories of the criteria catalogue with the respective contents. At first, the main categories were presented. The main categories were checked regarding completeness, clarity and relevance. Then each category was individually presented with their content and also checked for relevance, clarity and completeness. The different items have been weighted on a 5-item scale (not at all important, not very important, partially important, very important, absolutely important). In addition a category not understandable has been added in case a formulation is not appropriate. For each area there was the opportunity to insert comments and additions. Furthermore, there was a question whether there are other categories and related contents that should be added. Finally, socio-demographic data were collected. The questionnaire has been implemented in the countries represented by the ProfDRV partners. For this purpose the partners have been provided with printable and online versions of the questionnaire. The online questionnaire has been available in English, German and Hungarian. The printed version has been translated into English, German, Italian and Spanish. The whole questionnaire was only implemented in English and German. Only parts of the criteria catalogue have been implemented in the other languages in order to ensure a good cost-benefit ratio. The questionnaire survey was implemented by the ProfDRV partners. They received an implementation instruction and were asked to present the questionnaire to trainers/teachers, employers, drivers and other practitioners in the field of trucking. 137 questionnaires were provided by the ProfDRV partners. Table 1 shows the geographical scope and the quantity per country. The countries were arranged according to the respective quantity of questionnaires. There were several abstentions respectively no clear terms and gaps in the fill-out; so 26 questionnaires could not be assigned to a specific country.
Table 1: Country and target group participation/representation

Country

Total

Drivers

Trainers

Management Management B A
3 1 4 6 2 8

Owner

Other

Germany Spain Italy UK Austria Hungary Netherlands Finland Not specified Total

41 25 19 13 9 2 1 1 26 137

22 12 5 6 1 46

6 5 2 6 1 1 21

1 1 3 1 6

3 7 7 1 8 1 27

ProfDRV: Analysis of professional truck drivers tasks as basis for an EQF compatible profile

"This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein."

8/14 prepared by Anna Wohlfarth and Helmut Niegemann (University of Erfurt, DE)

(4)

Professional truck drivers tasks in Europe the analysis results

The data analysis (see annex 2) shows, that all main categories and their contents as drawn from the desk research were rated as relevant by the participants in the questionnaire survey. There was no aspect not considered as important. Thus, all the categories with their contents have been kept and will be considered for the EQF compatible profile. However, there were some suggestions and additions by the respondents, concerning aspects that were possibly missing in the catalogue. Those were further discussed by the ProfDRV consortium during the London meeting in November 2011 regarding their integration into the overall catalogue. The majority have been considered to be very individual while others appear again at a later stage. They are displayed in the revised catalogues in annex 1. The table in annex 2 presents each item of the criteria catalogue with the assessments of the respondents. Each item of 145 Items has 95-125 answers. Remarkable differences appeared between the major categories presenting the drivers actual tasks and the key qualifications. For the general categories of tasks, it can be recognize, that the items are most often classified as Very Important and Absolutely Important. Only a few items percentages tend to the category Partially Important. The key qualifications have a high percentage allocations for the category Partially Important, but also very important. Sometimes an item has a high percentage allocation for the category Absolutely Important The rating average of the general driver tasks is between 2.01 and 3.79. But the rating average of the key qualifications is between 1.81 and 3.32. (5) Further considerations, limitations and opportunities

The conducted task analysis has been based on existing research results, profiles and occupational standards from Europe and Canada. The in this way developed catalogue of tasks and abilities assigned to drivers was presented to drivers, trainers, employers and other stakeholders in the ProfDRV countries in the framework of a questionnaire survey asking for the applicability and the importance of the different tasks and abilities and for further aspects that should be considered. It was the purpose of this questionnaire survey to review the identified set of tasks and abilities with regard to their applicability in a European context. As already mentioned earlier the identified catalogue has primarily been confirmed with the survey as applicable and can therefore be considered as a reflection of the major tasks and work processes belonging to the work of a professional truck driver. It can therefore serve as an appropriate basis for the EQF compatible profile as it is envisaged to be the next step based on these task analysis results. However, there are several aspects that should be further considered in this regard:

Differentiating a core profile from specialisations The defined catalogue/set of tasks and abilities touches at many different points areas of possible specialisation for professional drivers as they are e.g. defined in the ProfDRV paper on Professional driving a heterogeneous field 8 . Examples for developments in the qualification of professional truck drivers in Australia, New Zealand, South Africa and Canada, but also

http://www.project-profdrv.eu/fileadmin/Dateien/WP3_core_profile/ProfDRV_WP3_del13_heterogfield_v2.pdf
"This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein."

ProfDRV: Analysis of professional truck drivers tasks as basis for an EQF compatible profile

9/14 prepared by Anna Wohlfarth and Helmut Niegemann (University of Erfurt, DE)

observations here in Europe (see ProfDRV study on VET means to approach the shortage of professional drivers in Europe 9 ) indicate such a trend towards specialisation within truck driving. It is also the aim of the ProfDRV project to define a core profile rather than a comprehensive profile that covers also possible specialisations. Further refinement is therefore recommended regarding the integration and, if applicable, differentiation of tasks that should rather be considered as specialisation into the EQF compatible profile.

Relation of such a core profile to directive 2003/59/EC Directive 2003/59/EC intends to ensure a minimum vocational training level of professional drivers in Europe. However, dependent on the definition of minimum vocational training level, learning outcomes referring to such a minimum can be different from the learning outcomes that will be drawn from the actual tasks a driver performs as they are defined within this task analysis. Therefore, further considerations might be useful in order to apply these task analysis results and the conclusions to be drawn from it in the context of directive 2003/59/EC and/or to set them into relation to each other. The level structure of the EQF might offer a possible approach to address this issue and the question of specialisations as the approaches chosen in the Australian and New Zealand Qualifications Framework demonstrate.

Consideration of cross-cutting and key qualifications in the EQF profile The questionnaire survey resulted into slightly lower ratings for the key qualifications. This may nevertheless not be overestimated because most of these qualifications are a basis and/or integral part of the tasks that received partially far higher ratings in the general diver tasks list. It can be assumed that the lower ratings rather result from the abstract character of the key qualifications. This character does not necessarily allow the connection between the actual task and the key qualification required. It should be further considered how these key qualifications are to be integrated into the profile. The most suitable option with regard to comprehensibility seems to be to integrate them into the actual task areas rather than setting them aside. However, the key competences might be useful for further consideration with regard to entry requirements into the occupation professional driver. A similar difficulty appears with regard to cross-cutting qualifications such as occupational health and safety. It should be further discussed if they are to be clustered into a specialist element of the profile or if they are rather spread over the different tasks they are concerned with.

Driving license training and vocational education and training for professional drivers The appropriate driving license is an integral part a professional truck drivers necessary qualification and clearly a requirement in order to work in this occupation. But the driving license requires specialised training in order to obtain the driving license class C1, C1+E, C or C+E. It should therefore be considered what abilities are already achieved with the driving license training and what aspects should be considered in the framework of vocational education and training with regard to driving a truck.

http://www.project-profdrv.eu/fileadmin/Dateien/WP2_training_schemes/ProfDRV_WP2_del09_VETmeansshortage_v2.2.pdf
"This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein."

ProfDRV: Analysis of professional truck drivers tasks as basis for an EQF compatible profile

10/14 prepared by Anna Wohlfarth and Helmut Niegemann (University of Erfurt, DE)

List of references:
Gijsbers, G., de Jong, J.M. & Gelderblom (2006). Jobs and Competences in the Transport and Logistics Sector in the EU: Future Scenarios and Implications. available at: http://www.uic.org/IMG/pdf/DG_EMPLOY_REPORT_PART_2_transport_16012009pdf_1__EN_1.pdf, 15/03/2011 NZQA (different years of publication). Qualifications and Domains Commercial Road Transport. available at: http://www.nzqa.govt.nz/framework/explore/sub-field.do?frameworkId=75350#domains, 15/03/2011 SAQA (2009). National Certificate: Professional Driving. available at: http://allqs.saqa.org.za/showQualification.php?id=50285, 15/03/2011 Thiel, G. (2011). The Project EQF Predict A Contribution to Overcome the Fragmentation of EQF Implementation. Available at: http://www.projectpredict.eu/fileadmin/Dateien/Downloads/EQFpredict_WP7_del80_recommendations.pdf, 30/11/2011 TLISC (different years of publication). TLI10 - TRANSPORT AND LOGISTICS TRAINING PACKAGE. Available at: http://training.gov.au/Training/Details/TLI10, 23/12/2011 As well as further ProfDRV project material and results available at www.project-profdrv.eu and different legal regulations (see footnotes).

Annex:
(Annex 1) (Annex 2) (Annex 3)

Catalogue of professional driver tasks incl. additional remarks from questionnaire survey Results of questionnaire survey ratings English questionnaire

ProfDRV: Analysis of professional truck drivers tasks as basis for an EQF compatible profile

"This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein."

11/14 prepared by Anna Wohlfarth and Helmut Niegemann (University of Erfurt, DE)

Annex 1:
Catalogue of professional driver tasks incl. additional remarks from questionnaire survey
ProfDRV: Analysis of professional truck drivers tasks as basis for an EQF compatible profile
"This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein."

12/14 prepared by Anna Wohlfarth and Helmut Niegemann (University of Erfurt, DE)

UniversityofErfurt Department ofEducatioin Chair in Learning andinteractibeMedia

Tasksofprofessionaltruckdrivers

London,November29,2011 Prof.Dr.HelmutM.Niegemann AnnaWohlfarth(M.A.)

Handlingthevehicle(onroaddriving)

Handlingthevehicle(inyard) Safecouplinganduncouplingoftrailersandsemitrailers Useofspecialequipment(snowchains,spinchains,etc.) Managingaccidentsandunexpectedsituations Applicationoffirstaidproceduresfortrafficaccidents Dealingwithnavigationequipmentbeforedriving Checkingthetrucksreadinesstodrive,reliabilityaswellassafetyinthesummer andwinteroperation(departurecontrol) Considerationofweightandsizerestrictions/requirements Compliancewithinternalcorporatemeasures,proceduresandstandards Themonandoffofswapbodies Performmaintenanceandminorrepairs(changelightbulbs,changewheels); rearingofsnowchains;responsibilityformaintenance Cargosecurity Checkofthecontroldevice;Checkofthefacilityfortolldebiting;checkof vehicleandcargodocuments Saferefuellinghandlingofdiesel Vehicle/peopleconflict Observingonsiterouterestrictionsandspeedlimits. Checkingallvehiclemarkersandwarningsareshownonthevehicle,especially forADRmovements. Makingsuretheloadissecuredcorrectlybeforedriving.

Steeringoftrucksandtruckcombinations Manoeuvring Movinginandoutofparkinglotsandparkingspaces Dockingandundockingon/fromplatforms Performingspecialdrivingmanoeuvres(turning,dodging,passing,etc.) Drivingadaptedtodifferentroad,weatherandtrafficconditions Observethetrafficandbehaviourrules,instructionsandroadsignsinaccordance withEuropeanandnationalroadtrafficlaw Drivingatruck,inawaythattheloadistransportedsafely Behavesafelyintrafficwithoutendangeringthesecurityofcargoandotherroad usersis Economicaldriving Safeuseofnavigationdevicesduringdriving Compliancewithenvironmentalrequirements Compliancewithinternalcorporatemeasures,proceduresandstandards Knowingtheessentialroadtransportrelatedelementsoftransportlaw Trucksoftwareforgps TheCompliancewithsociallegislationbyemployersisveryimportant! Defensivedriving;dealingwithotherroadusers Loadingandunloading(loadsecurity);knowledgeofsociallegislation; knowledgeoftheoperationcontroldevice Knowledgeofnationalandinternationalprovisionsondrivingtimesandrest periods;skillsregardingdealingwithtachographanddrivercard;knowledgeof thetolltrafficregulationsintherespectivecountries;knowledgeindealingwith tollchargingfacilities Defensivedrivinganticipatingtheactionsofothers Pleasenotethatadrivershouldnotuseagpsduringdriving;itisverybad practice! Understandingtheweightofthevehicleinrelationtotheroad(uphill,downhill etc.)

UniversityofErfurt Department ofEducatioin Chair in Learning andinteractibeMedia

Tasksofprofessionaltruckdrivers

London,November29,2011 Prof.Dr.HelmutM.Niegemann AnnaWohlfarth(M.A.)

Dealingwithcustomers

Loadingandunloading(includingpriorandsubsequentactivities) Properhandlingwithvarioustypesofcargoandappropriateloadsecuritymeasures Assesstheconditionandquantityofcargo Planloading Cargoloadedandunloadedwiththeavailabletools(pallettruck,forklifts,etc.) Split,stowingandsecuringofload Checktheloadintermsofdamagesandnumberofitemsanddocumentondelivery note/waybill Compliancewithcompanyrelatedcontractsandinstructions Compliancewithinternalcorporatemeasures,proceduresandstandards Knowledgeoftheessentialroadfreighttransportelementswithintransportlaw Considerationofweightandsizerestrictions/requirements Applicationoffirstaidproceduresrelevantforloadingandunloading Knowledgeoftheresponsibilitiesforsecuringtheload Safetyawarenessofloadsthatmayhavemovedduringthejourney. Understandingregardingtheloadandtheeffectsoffuelconsumptionand vehiclebalance. Theyareok.Butithastobeconsideredthatthepersonlegallyinchargeofthe loadingactivitiesismainlynotthedriverbuttheloaderself. Makingsurethatthecorrectsecuringequipmentisused.

Ensurecustomersatisfaction Customerfriendliness Recognisethewishes/needsofvariouskindsofcustomers Informcustomersproperlyandprofessionallyandrespondtoquestions Dealingwithcomplaints Dealingwithconflict Participationininternalcustomerserviceimprovementmeasures Supportthecreationofamarketopportunity Compliancewithinternalcorporatemeasures,proceduresandstandards Cleanandtidyworkclothes Compliancewiththeconfidentiality Checkingthatthepaperwork/documentationiscorrect Dealingwithsupervisors,colleaguesandothergroups Confirmcargoandlogistics Compliancewithinternalcorporatemeasures,proceduresandstandards Knowledgeoftheessentialroadtransportelementswithinroadtransportationlaw Assistancetocolleagueswhenloadingandunloading Knowledgeregardingemploymentlaw Dealingwithcolleagues;superiorsdealingwiththeirsubordinatecolleagues Knowledgeabouthowtodealwithstressfulsituationsbetweendriversand betweendriversandmanagement. Knowledgeregardingthecorrecthandlinganduseofcriticism. Sociallegislation,whichthedriverandemployersandhisreferralofficerneed toknow. Recognitionofthehierarchy(apprentice,journeyman,chief) Thereneedstobeasectionforworkingwithotherdrivers,contractorswho mayworkforacustomer. Ensuringthatthereisawaytocommunicatewiththeoffice(mobilephone).

UniversityofErfurt Department ofEducatioin Chair in Learning andinteractibeMedia

Tasksofprofessionaltruckdrivers

London,November29,2011 Prof.Dr.HelmutM.Niegemann AnnaWohlfarth(M.A.)

Administration/administrativetasks

Planatrip KnowledgeaboutthemajornationalandEuropewidetransportroutes Dealingwithnavigationsystemsandmaps Planningandrevisingtheroute Compliancewithandplanningofdrivingandrestperiods Sortingloadingandunloadingaddressesinanefficientsequence Plantheloading Applyemployment/laborlawrequirements Compliancewithenvironmentalrequirements Applicationofcustomsandimmigrationprovision Dealingwithvariouselectronictollequipment/systemsandcomplywithtoll regulations Compliancewithcompanyrelatedcontractsandtransfers Considerationofweightandsizerequirements/restrictions Considerationofexemptions(suchasdrivingbans) Theneedtofindgoodplacestostopandhaveabreakisveryimportant becausethere'snotmanygoodplaces!Itisimportantforadrivertoknow wherehecanpark. PlanningthebestplacetostopforarestbreakinaccordancewithEU legislation.

Manageaccidentsandunexpectedsituations Preparewrittenreportpapersandadministrateappropriatedocuments Preparedailylogofwork Checktheloadintermsofdamagesandnumberofitemsanddocumentondelivery note/waybill Checkcompletenessandcorrectnessandsafekeepingofload,vehicleandcustoms documentsaswellaspersonaldocuments Safekeepingofinvoicesanddeliveryprotocols Applycustomsandimmigrationprovisions Documentationandsafekeepingofworktimeonthebasisoflegalregulations Preparingandsubmittinglistsofdefectstotheappropriateperson Submissionandsettlingofthevariousdocuments Dealingwithdocumentsinforeignlanguages Handlingdifferentmeansofpaymentanditsdocumentationinappropriatereports Compliancewithcompanyrelatedcontractsandtransfers Compliancewithinternalcorporatemeasures,proceduresandstandards Knowledgeoftheessentialroadfreighttransportelementswithintransportlaw Administrationisnotthejobofanemployeddriver

UniversityofErfurt Department ofEducatioin Chair in Learning andinteractibeMedia

Tasksofprofessionaltruckdrivers

London,November29,2011 Prof.Dr.HelmutM.Niegemann AnnaWohlfarth(M.A.)

Maintenanceactivitiesonvehiclesandvehiclecombinations

Healthylifestyle Mentalandphysicalpreparationforthejourney Compliancewithoccupationalhealthandsafetyrequirements Compliancewithdrugandalcoholregulations Knowledgeandapplicationofmeasuresforphysicalfitnessandhealthydiet Selfmedicationofsmallillnessesunderconsiderationofinfluencesondrivingand keepinganappropriatemedicalchestonboard Handlingtirednessandstress Weusuallydonothavetimetonoticeus.Thefoodhasimprovedinmosttruck stops.Butit'stooexpensive.Thegoodfoodyoucantafford. Makingothersawareofanymedicationorillnesses. It'simportantfordriverstogettheireyesighttestedregularly;myeyesighthas gotworseinrecenttimessoitisimportant.

Maintenanceandfamiliarizationwiththevehicleequipment Controllingandcheckingthetruckandperformdailymaintenanceontrucksand equipment Controlofthevehicleinsideandoutsideintermsofsuitabilityfortransportin accordancewiththerelatedregulations Changeofwheels Identifydamagestothevehicleandthecargospace Performminorrepairsonvehiclesandequipment Recognizethemostcommontechnicalproblemsandrepairofsimpletechnical faults Reportonmalfunctionsordamagestoappropriateperson Preparingandsubmittinglistsofdefects Compliancewithenvironmentalrequirements Compliancewithinternalcorporatemeasures,proceduresandstandards Knowledgeoftheessentialroadfreighttransportelementswithinfreighttransport law Applicationoffirstaidmeasuresduringmaintenance Cleaningthevehicle(interiorandexterior)anduseofappropriatetechnologyand equipment

UniversityofErfurt Department ofEducatioin Chair in Learning andinteractibeMedia

Tasksofprofessionaltruckdrivers

London,November29,2011 Prof.Dr.HelmutM.Niegemann AnnaWohlfarth(M.A.)

DemonstrateCommunicationandInterpersonalSkills Practiseactivelistening Speakinaclearandconcisemanner Writeinaclearandconcisematter Demonstratepeopleskills Workasateammember Negotiate Persuade Exerciseleadership Selectanappropriatemediumofcommunication DemonstratePersonalSkills Demonstrateprofessionalismandintegrity Demonstratethoroughnessandattentiontodetail Workmethodically Managetime SolveProblems Makedecisions Exerciseinitiativeandresourcefulness Managefatigueandstress Demonstratesituationalawareness Adapttochange Pursuecontinuouslearningactivities Balancefamilyandworkcommitments EssentialSkills ReadingText DocumentUse Writing Numeracy:MoneyMath Numeracy:SchedulingorBudgetingandAccountingMath Numeracy:MeasurementandCalculationMath Numeracy:DataAnalysisMath Numeracy:NumericalEstimation

OralCommunication Thinkingskills:Problemsolving ThinkingSkills:DecisionMaking ThinkingSkills:CriticalThinking ThinkingSkills:JobTaskPlanningandOrganizing ThinkingSkills:SignificantUseofMemory ThinkingSkills:FindingInformation Workingwithothers ComputerUse ContinuousLearning Necessarytechnicalandoccupationalskills KnowledgeoftheEnglishlanguageexpressionsforthetransportofgoods Keepingvocationalknowledgeuptodate Knowledgeabouttasksandtheorganizationalstructureofthebusinessandinternal processes Basicknowledgeofpneumaticsandhydraulics Basicknowledgeofelectricsandelectronicsinthevehicle Knowledgeoftheoperationusedvehicles,vehiclepartsandaccessories Understandandusetherelevantfuels,lubricants,detergents,preservatives, antifreezeagentsandmaintenance Knowledgeofthestructureandoperationofmotorvehicleengines Knowledgeofthechassis,bodywork,steeringsystems,brakingsystemsandother safetyequipment Knowledgeofhumanperformanceandpotentialperformanceinfluencingfactors suchasstress,illness,sleepandfatigue,drugsandaddictivesubstances,andthe possibleresultingerrorsandothereffects Knowledgeofthemaintechnicaltermsforthecarriageofgoods Socialinteractionwithcontrolandapprovalauthorities Howawalkaroundvehiclesafetycheckiscompletedandwhattolookat/look forshouldbeconsideredabsolutelyimportant. Enthusiasmisimportant;aprofessionaldrivermustwanttoimprove themselves.

Annex 2:
Results of questionnaire survey ratings

ProfDRV: Analysis of professional truck drivers tasks as basis for an EQF compatible profile

"This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein."

13/14 prepared by Anna Wohlfarth and Helmut Niegemann (University of Erfurt, DE)

Generalprofessionaldrivertasks
Handlingthevehicle(onroad driving) Steeringoftrucksandtruck combinations Manoeuvring Movinginandoutofparkinglots andparkingspaces Dockingandundockingon/from platforms Performingspecialdriving manoeuvres(turning,dodging, passing,etc.) Drivingadaptedtodifferentroad, weatherandtrafficconditions Observethetrafficandbehaviour rules,instructionsandroadsignsin accordancewithEuropeanand nationalroadtrafficlaw Drivingatruck,inawaythatthe loadistransportedsafely Behavesafelyintrafficwithout endangeringthesecurityofcargo andotherroadusersis Economicaldriving Safeuseofnavigationdevices duringdriving Compliancewith environmentalrequirements Compliancewithinternalcorporate measures,proceduresand standards Knowingtheessentialroad transportrelatedelementsof transportlaw Handlingthevehicle(inyard) Safecouplinganduncouplingof trailersandsemitrailers Useofspecialequipment(snow chains,spinchains,etc.) Managingaccidentsand unexpectedsituations Applicationoffirstaidprocedures fortrafficaccidents Dealingwithnavigationequipment beforedriving Checkingthetrucksreadinessto drive,reliabilityaswellassafetyin
Notatall Notvery Partially Very Absolutely Not important important important important important applicable Response Count Rating average

0 0,00% 0 0,00% 0 0,00% 0 0,00% 0 0,00% 1 0,93% 1 0,93%

0 6 25 0,00% 5,56% 23,15% 0 2 32 0,00% 1,85% 29,63% 0 10 36 0,00% 9,26% 33,33% 4 11 34 3,70% 10,19% 31,48% 2 7 25 1,87% 6,54% 23,36% 1 0,93% 0 0,00%

77 71,30% 74 68,52% 62 57,41% 59 54,63% 72 67,29%

0 0,00% 0 0,00% 0 0,00% 0 0,00% 1 0,93% 0 0,00% 1 0,93%

108 108 108 108 107 108

3,66 3,67 3,48 3,37 3,58 3,59

4 21 81 3,70% 19,44% 75,00% 28 5 73 4,63% 25,93% 67,59%

108

3,59

0 0,00% 0 0,00%

2 1,85% 0 0,00%

2 15 87 1,85% 13,89% 80,56% 14 5 89 4,67% 12,96% 82,41% 42 39,25% 28 25,93% 33 30,56% 36 34,29%

1 0,93% 0 0,00% 0 0,00% 7 6,48% 2 1,85% 2 1,90% 1 0,93%

108 108 107 108 108 105

3,79 3,72 2,83 2,60 2,46 3,10

0 5 20 40 0,00% 4,67% 18,52% 37,38% 9 12 23 33 8,33% 11,11% 21,30% 30,56% 2 8 20 25 1,85% 7,41% 19,05% 23,15% 16 43 1 6 0,95% 5,71% 14,81% 40,95% 0 0,00%

5 22 35 45 4,63% 20,37% 32,41% 41,67%

108

3,01

Notatall Notvery Partially Very Absolutely Not important important important important important applicable

Response Count

Rating average

0 0,00% 4 3,74% 0 0,00% 4 3,74% 7 6,54% 0 0,00%

2 1,87% 9 8,41% 4 3,74% 3 2,80% 10 9,35% 2 1,87%

6 5,61% 26 24,30% 11 10,28% 17 15,89% 34 31,78% 2 1,87%

37 34,58% 31 28,97% 45 42,06% 36 33,64% 31 28,97% 30 28,04%

62 57,94% 36 33,64% 47 43,93% 46 42,99% 35 32,71% 73 68,22%

0 0,00% 1 0,93% 0 0,00% 1 0,93% 0 0,00% 0 0,00%

107 107 107 107 107 107

3,49 2,81 3,26 3,10 2,91 3,63

thesummerandwinteroperation (departurecontrol) Considerationofweightandsize restrictions/requirements Compliancewithinternalcorporate measures,proceduresand standards Dealingwithcustomers Ensurecustomersatisfaction Customerfriendliness Recognisethewishes/needsof variouskindsofcustomers Informcustomersproperlyand professionallyandrespondto questions Dealingwithcomplaints Dealingwithconflict Participationininternalcustomer serviceimprovementmeasures Supportthecreationofamarket opportunity Compliancewithinternalcorporate measures,proceduresand standards Dealingwithsupervisors, colleaguesandothergroups Confirmcargoandlogistics Compliancewithinternalcorporate measures,proceduresand standards Knowledgeoftheessentialroad transportelementswithinroad transportationlaw Assistancetocolleagueswhen loadingandunloading Knowledgeregardingemployment law Loadingandunloading(including priorandsubsequentactivities) Properhandlingwithvarioustypes ofcargoandappropriateload securitymeasures Assesstheconditionandquantity ofcargo

0 0,00% 0 0,00%

2 8 14 64 1,87% 7,48% 13,08% 59,81% 7 18 48 24 6,54% 16,82% 44,86% 22,43%

1 0,93% 1 0,93%

107 107

2,98 2,67

Notatall Notvery Partially Very Absolutely Not important important important important important applicable

Response Count

Rating average

0 0,00% 1 0,93% 0 0,00% 0 0,00%

1 0,93% 1 0,93% 6 5,61% 6 5,61%

17 15,89% 15 14,02% 23 21,50% 28 26,17%

49 45,79% 50 46,73% 45 42,06% 45 42,06% 40 37,74% 43 40,19% 35 32,71% 28 26,17% 40 37,38%

40 37,38% 39 36,45% 24 22,43% 27 25,23% 31 29,25% 33 30,84% 20 18,69% 14 13,08% 27 25,23%

0 0,00% 1 0,93% 0 0,00% 1 0,93% 1 0,94% 3 2,80% 1 0,93% 5 4,67% 4 3,74%

107 107 107 107 106 107 107 107 107

3,20 3,18 2,64 2,88 2,90 3,00 2,58 2,26 2,85

2 3 29 1,89% 2,83% 27,36% 0 5 23 0,00% 4,67% 21,50% 3 7 41 2,80% 6,54% 38,32% 6 17 37 5,61% 15,89% 34,58% 0 6 30 0,00% 5,61% 28,04%

Notatall Notvery Partially Very Absolutely Not important important important important important applicable

Response Count

Rating average

0 0,00% 0 0,00% 0 0,00%

37 15 2 18 52 1,61% 14,52% 41,94% 29,84% 12,10% 6 34 42 39 4 4,80% 27,20% 33,60% 31,20% 3,20% 55 12 24 42 9,60% 19,20% 33,60% 44,00% 2 1,60% 0 0,00% 2 1,61%

124 125

3,14 2,94

125 125 124

3,30 2,73 2,60

1 3 53 40 28 0,80% 2,40% 42,40% 32,00% 22,40% 29 5 13 37 38 4,03% 10,48% 29,84% 30,65% 23,39%

Notatall Notvery Partially Very Absolutely Not important important important important important applicable

Response Count

Rating average

0 0,00% 0 0,00%

0 0,00%

74 10 38 8,20% 31,15% 60,66%

0 0,00% 0 0,00%

122 122

3,52 3,48

1 26 44 60 0,82% 21,31% 36,07% 49,18%

Planloading Cargoloadedandunloadedwith theavailabletools(pallettruck, forklifts,etc.) Split,stowingandsecuringofload Checktheloadintermsofdamages andnumberofitemsand documentondeliverynote/way bill Compliancewithcompanyrelated contractsandinstructions Compliancewithinternalcorporate measures,proceduresand standards Knowledgeoftheessentialroad freighttransportelementswithin transportlaw Considerationofweightandsize restrictions/requirements Applicationoffirstaidprocedures relevantforloadingandunloading Administration/administrative tasks Manageaccidentsandunexpected situations Preparewrittenreportpapersand administrateappropriate documents Preparedailylogofwork Checktheloadintermsofdamages andnumberofitemsand documentondeliverynote/way bill Checkcompletenessand correctnessandsafekeepingof load,vehicleandcustoms documentsaswellaspersonal documents Safekeepingofinvoicesand deliveryprotocols Applycustomsandimmigration provisions Documentationandsafekeepingof worktimeonthebasisoflegal regulations Preparingandsubmittinglistsof defectstotheappropriateperson Submissionandsettlingofthe variousdocuments Dealingwithdocumentsinforeign languages

1 0,84% 1 0,81% 0 0,00% 0 0,00%

42 4 20 52 3,36% 16,81% 43,70% 35,29% 6 27 49 39 4,88% 21,95% 39,84% 31,71% 1 11 44 65 0,82% 9,02% 36,07% 53,28% 1 18 47 56 0,81% 14,63% 38,21% 45,53%

0 0,00% 1 0,81% 1 0,82% 1 0,81%

119 123 122

3,09 2,98 3,43

123

3,30

0 0,00% 0 0,00% 0 0,00% 0 0,00% 1 0,82%

42 3 28 47 2,46% 22,95% 38,52% 34,43% 4 30 48 37 3,28% 24,59% 39,34% 30,33% 53 3 18 48 2,44% 14,63% 39,02% 43,09% 1 13 39 69 0,81% 10,57% 31,71% 56,10% 7 29 36 45 5,74% 23,77% 29,51% 36,89%

2 1,64% 3 2,46% 1 0,81% 1 0,81% 4 3,28%

122 122

3,07 2,99

123 123 122

3,24 3,44 2,99

Notatall Notvery Partially Very Absolutely Not important important important important important applicable

Response Count

Rating average

0 0,00% 6 5,04%

35 4 31 48 3,31% 25,62% 39,67% 28,93% 11 47 39 13 9,24% 39,50% 32,77% 10,92%

1 0,83% 3 2,52% 6 5,00% 1 0,83%

121 119 120

2,92 2,36 2,51

20 4 15 34 41 3,33% 12,50% 28,33% 34,17% 16,67% 1 5 16 51 47 0,83% 4,13% 13,22% 42,15% 38,84%

121

3,15

0 0,00%

63 4 20 31 3,31% 16,53% 25,62% 52,07%

3 2,48% 121 3,30

0 0,00% 4 3,39% 2 1,65%

9 21 41 46 7,50% 17,50% 34,17% 38,33% 8 23 24 52 6,78% 19,49% 20,34% 44,07% 5 20 28 66 4,13% 16,53% 23,14% 54,55%

3 2,50% 7 5,93% 0 0,00%

120 118 121 120 120 118

3,06 3,01 3,25 2,97 2,68 2,13

4 0 6 27 47 36 0,00% 5,00% 22,50% 39,17% 30,00% 3,33% 1 12 36 34 28 9 0,83% 10,00% 30,00% 28,33% 23,33% 7,50% 19 15 12 7 21 44 5,93% 17,80% 37,29% 16,10% 12,71% 10,17%

Handlingdifferentmeansof paymentanditsdocumentationin appropriatereports Compliancewithcompanyrelated contractsandtransfers Compliancewithinternalcorporate measures,proceduresand standards Knowledgeoftheessentialroad freighttransportelementswithin transportlaw Planatrip Knowledgeaboutthemajor nationalandEuropewidetransport routes Dealingwithnavigationsystems andmaps Planningandrevisingtheroute Compliancewithandplanningof drivingandrestperiods Sortingloadingandunloading addressesinanefficientsequence Plantheloading Applyemployment/laborlaw requirements Compliancewithenvironmental requirements Applicationofcustomsand immigrationprovision Dealingwithvariouselectronictoll equipment/systemsandcomply withtollregulations Compliancewithcompanyrelated contractsandtransfers Considerationofweightandsize requirements/restrictions Considerationofexemptions(such asdrivingbans) Maintenanceactivitiesonvehicles andvehiclecombinations Maintenanceandfamiliarization withthevehicleequipment Controllingandcheckingthetruck andperformdailymaintenanceon trucksandequipment

5 14 37 29 30 4,17% 11,67% 30,83% 24,17% 25,00% 34 0 13 25 41 0,00% 11,02% 21,19% 34,75% 28,81% 0 12 27 46 31 0,00% 10,08% 22,69% 38,66% 26,05% 2 1,68% 9 18 42 47 7,56% 15,13% 35,29% 39,50%

5 4,17% 5 4,24% 3 2,52% 1 0,84%

120 118 119

2,57 2,85 2,83

119

3,04

Notatall Notvery Partially Very Absolutely Not important important important important important applicable

Response Count

Rating average

0 0,00%

34 3 30 33 2,97% 29,70% 32,67% 33,66% 14 13,86% 18 17,82% 5 5,00% 17 16,83% 13 12,87% 35 34,65% 27 26,73% 19 18,81% 19 18,81% 43 42,57% 48 47,52% 19 19,00% 40 39,60% 48 47,52% 36 35,64% 37 36,63% 25 24,75% 31 30,69% 36 35,64% 29 28,71% 75 75,00% 39 38,61% 30 29,70% 31 30,69% 27 26,73% 40 39,60% 37 36,63%

1 0,99% 0 0,00% 2 1,98% 0 0,00% 1 0,99% 4 3,96% 4 3,96% 0 0,00% 4 3,96% 1 0,99% 2 1,98% 0 0,00% 2 1,98%

101 101 101 100 101 101 101 101 101 101 101 101 101

2,98 3,06 3,02 3,68 3,13 3,05 3,12 2,78 2,90 2,91 2,91 3,39 3,36

0 8 0,00% 7,92% 1 3 0,99% 2,97% 0 1 0,00% 1,00% 1 3 0,99% 2,97% 0 6 0,00% 5,94% 4 1 3,96% 0,99% 2 8 1,98% 7,92% 5 8 4,95% 7,92% 1 12 0,99% 11,88% 0 0,00% 0 0,00% 1 0,99%

30 7 25 37 6,93% 24,75% 36,63% 29,70% 0 14 34 53 0,00% 13,86% 33,66% 52,48% 2 12 29 55 1,98% 11,88% 28,71% 54,46%

Notatall Notvery Partially Very Absolutely Not important important important important important applicable

Response Count

Rating average

0 0,00% 0 0,00%

1 7 39 51 1,03% 7,22% 40,21% 52,58% 0 10 27 59 0,00% 10,31% 27,84% 60,82%

0 0,00% 1 1,03%

97 97

3,46 3,51

Controlofthevehicleinsideand outsideintermsofsuitabilityfor transportinaccordancewiththe relatedregulations Changeofwheels Identifydamagestothevehicleand thecargospace Performminorrepairsonvehicles andequipment Recognizethemostcommon technicalproblemsandrepairof simpletechnicalfaults Reportonmalfunctionsordamages toappropriateperson Preparingandsubmittinglistsof defects Compliancewithenvironmental requirements Compliancewithinternalcorporate measures,proceduresand standards Knowledgeoftheessentialroad freighttransportelementswithin freighttransportlaw Applicationoffirstaidmeasures duringmaintenance Cleaningthevehicle(interiorand exterior)anduseofappropriate technologyandequipment Healthylifestyle Mentalandphysicalpreparation forthejourney Compliancewithoccupational healthandsafetyrequirements Compliancewithdrugandalcohol regulations Knowledgeandapplicationof measuresforphysicalfitnessand healthydiet Selfmedicationofsmallillnesses underconsiderationofinfluences ondrivingandkeepingan appropriatemedicalchestonboard Handlingtirednessandstress

1 1,02%

4 4,08%

52 7 33 7,14% 33,67% 53,06%

1 1,02%

98

3,35

2 16 29 22 23 2,04% 16,33% 29,59% 22,45% 23,47% 0 0 16 41 41 0,00% 0,00% 16,33% 41,84% 41,84% 3 7 23 39 21 3,06% 7,14% 23,47% 39,80% 21,43% 28 40 2 2 23 2,04% 2,04% 23,47% 40,82% 28,57% 0 0,00% 0 0,00% 2 2,04% 0 0,00% 0 0,00% 1 8 38 51 1,02% 8,16% 38,78% 52,04% 39 0 17 42 0,00% 17,35% 42,86% 39,80% 6 22 40 28 6,12% 22,45% 40,82% 28,57% 31 40 6 20 6,12% 20,41% 40,82% 31,63% 5 19 36 38 5,10% 19,39% 36,73% 38,78%

6 6,12% 0 0,00% 5 5,10% 3 3,06% 0 0,00% 0 0,00% 0 0,00% 1 1,02% 0 0,00% 3 3,06% 1 1,02%

98 98 98 98 98 98 98 98

2,52 3,26 2,73 2,95 3,42 3,22 2,88 2,99

98 98 98

3,09 2,53 2,90

1 10 25 20 30 1,02% 10,20% 25,51% 20,41% 30,61% 1 7 22 38 29 1,02% 7,14% 22,45% 38,78% 29,59%

Notatall Notvery Partially Very Absolutely Not important important important important important applicable

Response Count

Rating average

2 2,04% 1 1,02% 0 0,00% 2 2,04% 3 3,06%

30 4 21 39 4,08% 21,43% 39,80% 30,61% 1 18 37 40 1,02% 18,37% 37,76% 40,82% 1 6 17 72 1,02% 6,12% 17,35% 73,47% 6 32 35 22 6,12% 32,65% 35,71% 22,45% 36 8 21 30 8,16% 21,43% 30,61% 36,73%

2 2,04% 1 1,02% 1 1,02% 1 1,02% 0 0,00%

98 98 98 98

2,95 3,18 3,63 2,71

98

2,90

1 1,02%

3 11 36 29 3,06% 11,22% 36,73% 29,59%

0 0,00%

98

2,54

KeyQualifikations
DemonstrateCommunicationan InterpersonalSkills Practiseactivelistening Speakinaclearandconcise manner Writeinaclearandconcisematter Demonstratepeopleskills Workasateammember Negotiate Persuade Exerciseleadership Selectanappropriatemediumof communication DemonstratePersonalSkills Demonstrateprofessionalismand integrity Demonstratethoroughnessand attentiontodetail Workmethodically Managetime SolveProblems Makedecisions Exerciseinitiativeand resourcefulness Managefatigueandstress Demonstratesituationalawareness Adapttochange Pursuecontinuouslearning activities Balancefamilyandwork commitments EssentialSkills
Notatall Notvery Partially Very Absolutely Not important important important important important applicable Response Count Rating average

0 0,00% 0 0,00% 3 3,13% 2 2,08% 5 5,21% 6 6,25% 9 9,68% 7 7,29% 0 0,00%

5 5,21% 5 5,21% 5 5,21% 7 7,29% 18 18,75% 18 18,75% 19 20,43% 12 12,50% 3 3,16%

17 17,71% 28 29,17% 36 37,50% 26 27,08% 30 31,25% 37 38,54% 33 35,48% 33 34,38% 32 33,68%

39 40,63% 33 34,38% 29 30,21% 38 39,58% 27 28,13% 22 22,92% 18 19,35% 27 28,13% 38 40,00%

34 35,42% 29 30,21% 22 22,92% 22 22,92% 14 14,58% 9 9,38% 10 10,75% 13 13,54% 21 22,11%

1 1,04% 1 1,04% 1 1,04% 1 1,04% 2 2,08% 4 4,17% 4 4,30% 4 4,17% 1 1,05%

96 96 96 96 96 96 93 96 95

3,07 2,91 2,65 2,75 2,29 2,11 2,01 2,29 2,82

Notatall Notvery Partially Very Absolutely Not important important important important important applicable

Response Count

Rating average

0 0,00% 0 0,00% 1 1,04% 0 0,00% 0 0,00% 0 0,00% 0 0,00% 1 1,05% 0 0,00% 2 2,08% 2 2,08% 0 0,00%

1 1,04% 2 2,08% 8 8,33% 1 1,04% 4 4,17% 8 8,33% 7 7,29% 1 1,05% 2 2,11% 2 2,08% 1 1,04% 1 1,04%

16 16,67% 22 22,92% 13 13,54% 12 12,50% 15 15,63% 24 25,00% 27 28,13% 8 8,42% 14 14,74% 19 19,79% 25 26,04% 13 13,54%

46 47,92% 45 46,88% 41 42,71% 45 46,88% 45 46,88% 40 41,67% 40 41,67% 42 44,21% 28 29,47% 45 46,88% 31 32,29% 34 35,42%

31 32,29% 24 25,00% 28 29,17% 38 39,58% 32 33,33% 24 25,00% 21 21,88% 43 45,26% 28 29,47% 25 26,04% 35 36,46% 47 48,96%

2 2,08% 3 3,13% 5 5,21% 0 0,00% 0 0,00% 0 0,00% 1 1,04% 0 0,00% 5 5,26% 3 3,13% 2 2,08% 0 0,00%

96 96 96 96 96 96 96 95 95 96 96 96

3,14 2,98 2,96 3,25 3,09 2,83 2,79 3,32 2,51 2,96 3,02 3,30

Notatall Notvery Partially Very Absolutely Not important important important important important applicable

Response Count

Rating average

ReadingText

0 0,00% DocumentUse 0 0,00% Writing 1 1,05% Numeracy:MoneyMath 8 8,42% Numeracy:SchedulingorBudgeting 13 andAccountingMath 13,54% Numeracy:Measurementand 11 CalculationMath 11,46% Numeracy:DataAnalysisMath 15 15,63% Numeracy:NumericalEstimation 5 5,21% OralCommunication 0 0,00% Thinkingskills:Problemsolving 0 0,00% ThinkingSkills:DecisionMaking 0 0,00% ThinkingSkills:CriticalThinking 2 2,08% ThinkingSkills:JobTaskPlanning 3 andOrganizing 3,13% ThinkingSkills:SignificantUseof 0 Memory 0,00% ThinkingSkills:FindingInformation 2 2,08% Workingwithothers 3 3,13% ComputerUse 3 3,16% ContinuousLearning 1 1,05% Necessary Notatall technicalandoccupationalskills important KnowledgeoftheEnglishlanguage 4 expressionsforthetransportof 4,17% goods Keepingvocationalknowledgeup 1 todate 1,04% Knowledgeabouttasksandthe 0 organizationalstructureofthe 0,00% businessandinternalprocesses Basicknowledgeofpneumaticsand 6 hydraulics 6,25% Basicknowledgeofelectricsand 1 electronicsinthevehicle 1,05% Knowledgeoftheoperationused 0 vehicles,vehiclepartsand 0,00%

1 1,04% 1 1,04% 4 4,21% 17 17,89% 20 20,83% 14 14,58% 17 17,71% 12 12,50% 2 2,11% 3 3,13% 10 10,42% 8 8,33% 8 8,33% 10 10,42% 12 12,50% 7 7,29% 17 17,89% 7 7,37%

19 19,79% 18 18,75% 23 24,21% 31 32,63% 29 30,21% 25 26,04% 32 33,33% 30 31,25% 14 14,74% 22 22,92% 26 27,08% 31 32,29% 21 21,88% 29 30,21% 31 32,29% 27 28,13% 35 36,84% 28 29,47%

42 43,75% 40 41,67% 38 40,00% 21 22,11% 17 17,71% 27 28,13% 11 11,46% 32 33,33% 48 50,53% 48 50,00% 41 42,71% 36 37,50% 38 39,58% 34 35,42% 34 35,42% 31 32,29% 22 23,16% 30 31,58%

33 1 34,38% 1,04% 37 0 38,54% 0,00% 29 0 30,53% 0,00% 18 0 18,95% 0,00% 10 7 10,42% 7,29% 11 8 11,46% 8,33% 10 11 10,42% 11,46% 13 4 13,54% 4,17% 31 0 32,63% 0,00% 23 0 23,96% 0,00% 19 0 19,79% 0,00% 19 0 19,79% 0,00% 26 0 27,08% 0,00% 22 1 22,92% 1,04% 15 2 15,63% 2,08% 28 0 29,17% 0,00% 15 3 15,79% 3,16% 28 1 29,47% 1,05%

96 96 95 95 96 96 96 96 95 96 96 96 96 96 96 96 95 95

3,13 3,18 2,95 2,25 1,90 2,15 1,81 2,39 3,14 2,95 2,72 2,65 2,79 2,72 2,51 2,77 2,32 2,82

Notvery Partially Very Absolutely Not important important important important applicable

Response Count

Rating average

18 29 28 16 18,75% 30,21% 29,17% 16,67% 3 22 34 34 3,13% 22,92% 35,42% 35,42% 10 34 36 15 10,42% 35,42% 37,50% 15,63% 13 31 25 21 13,54% 32,29% 26,04% 21,88% 13 30 28 23 13,68% 31,58% 29,47% 24,21% 9 21 35 31 9,38% 21,88% 36,46% 32,29%

1 1,04% 2 2,08% 1 1,04% 0 0,00% 0 0,00% 0 0,00%

96 96 96 96 95 96

2,36 3,03 2,59 2,44 2,62 2,92

accessories Understandandusetherelevant fuels,lubricants,detergents, preservatives,antifreezeagents andmaintenance Knowledgeofthestructureand operationofmotorvehicleengines Knowledgeofthechassis, bodywork,steeringsystems, brakingsystemsandothersafety equipment Knowledgeofhumanperformance andpotentialperformance influencingfactorssuchasstress, illness,sleepandfatigue,drugsand addictivesubstances,andthe possibleresultingerrorsandother effects Knowledgeofthemaintechnical termsforthecarriageofgoods 0 0,00% 5 19 37 35 5,21% 19,79% 38,54% 36,46% 0 0,00%

96

3,06

2 11 32 29 20 2,08% 11,46% 33,33% 30,21% 20,83% 1 12 25 30 27 1,04% 12,50% 26,04% 31,25% 28,13%

2 2,08% 1 1,04%

96

2,57

96

2,74

1 1,04%

3 19 34 37 3,13% 19,79% 35,42% 38,54%

2 2,08% 96 3,10

0 0,00%

4 32 32 27 4,17% 33,33% 33,33% 28,13%

1 1,04%

96

2,86

Annex 3:
English questionnaire
(Further questionnaire versions were used in German, Italian and Spanish. In addition the questionnaire was available online in English, German and Hungarian.)

ProfDRV: Analysis of professional truck drivers tasks as basis for an EQF compatible profile

"This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein."

14/14 prepared by Anna Wohlfarth and Helmut Niegemann (University of Erfurt, DE)

Questionnaire
Dearparticipants, In the framework of the European project ProfDRV that deals with education and training of professional drivers in Europe, we conduct an analysis of essential qualification requirements on Europeanprofessionaldrivers. This analysis intends to support the further improvement of education and training for professional driversinEuropeinthefuture. Based on various training and education concepts in Europe and Canada, we have developed a first set of tasks and knowledge areas usually implemented by drivers. With your help we want to check andfurtherdevelopthiscatalogue. To check the completeness, accuracy and weighting of individual criteria, we ask you as experts to dealwiththesetasksandknowledgeareasandtoanswerthefollowingquestions. WithyoursupportyoucontributetoimprovingthecompetenceofprofessionaldriversinEuropeand theprestigeofthisprofessioninthefuture. Please visit the ProfDRV website at www.projectprofdrv.eu for further information on the project and later on also on the results of this survey. For questions please contact helmut.niegemann@uni erfurt.de,anna.wohlfarth@unierfurt.deorEUproject.akademie@dekra.com. Thankyouforyourcooperationandsupport "This project has been funded with support from the European Commission. This questionnaire reflects the views only of the authors, and the Commission cannot be held responsible for any use whichmaybemadeoftheinformationcontainedtherein."

Question1Maincategories

Please read carefully the enclosed criteria catalogue. Answer the following questions based on your experiencesaswellasregardingthecriteriaandstandardsofyourcompanyandyourcountry. Inourcataloguewedifferninemaincategoriesofcompetenciesofprofessionaldrivers: (a) Handlingthevehicle driving standing (b) Dealingwithcustomers (c) Dealingwithsupervisors,colleaguesandothergroups (d) Loadingandunloading(includingpriorandsubsequentactivities) (e) Administration/administrativetasks (f) Planatrip (g) Maintenanceactivitiesonvehiclesandvehiclecombinations (h) Healthylifestyle Doyouthinkthatthedivisionofthesemaincategoriesisreasonableandcomplete? yes partially no

Ifpartialorno,whatshouldbechanged?

Question2Activity,tasksandknowledgeareas Within the main categories of responsibility, we distinguish between different activities, tasks and knowledge areas. Please rate each of these areas in terms of their importance for the activity as a professionaldriver.Imagineyouwererequiredtohiresomeoneforjoborpositionlikeyours. How relevant do you estimate any particular activity, task and knowledgearea in respect of the position? Please tick one number for each aspect: 0 represents no relevance at all and 5 means absolutely important. If an item is not applicable in the case of your position, please tick the box notapplicable. 2.1Handlingthevehicle(driving)

Activity,tasksandknowledgeareas

0
Notatall im portant

5
Absolut ely impor tant

Not applica ble

Steeringoftrucksandtruckcombinations Manoeuvring Movinginandoutofparkinglotsandparking spaces Dockingandundockingon/fromplatforms Performingspecialdrivingmanoeuvres (turning,dodging,passing,etc.) Drivingadaptedtodifferentroad,weather andtrafficconditions Observethetrafficandbehaviourrules, instructionsandroadsignsinaccordancewith Europeanandnationalroadtrafficlaw Drivingatruck,inawaythattheloadis transportedsafely Behavesafelyintrafficwithoutendangering thesecurityofcargoandotherroadusersis Economicaldriving Safeuseofnavigationdevicesduringdriving Compliancewithenvironmentalrequirements Compliancewithinternalcorporatemeasures, proceduresandstandards Knowingtheessentialroadtransportrelated elementsoftransportlaw

O O O O O O O

O O O O O O O

O O O O O O O

O O O O O O O

O O O O O O O

O O O O O O O

O O O O O O O

O O O O O O O

O O O O O O O

O O O O O O O

O O O O O O O

O O O O O O O

O O O O O O O

O O O O O O O

Whatdoyouthink:whichactivities,tasksorknowledgeareasaremissingregardingHandlingthe vehicle(driving)?: 2.2Handlingthevehicle(standing)

Activity,tasksandknowledgeareas

0
Notatall im portant

5
Absolut ely impor tant

Not applica ble

Safecouplinganduncouplingoftrailersand semitrailers Useofspecialequipment(snowchains,spin chains,etc.) Managingaccidentsandunexpected situations Applicationoffirstaidproceduresfortraffic accidents Dealingwithnavigationequipmentbefore driving Checkingthetrucksreadinesstodrive, reliabilityaswellassafetyinthesummerand winteroperation(departurecontrol) Considerationofweightandsizerestrictions/ requirements Compliancewithinternalcorporatemeasures, proceduresandstandards

O O O O O O

O O O O O O

O O O O O O

O O O O O O

O O O O O O

O O O O O O

O O O O O O

O O

O O

O O

O O

O O

O O

O O

Whatdoyouthink:whichactivities,tasksorknowledgeareasaremissingregardingHandlingthe

vehicle(standing)?:

2.3Dealingwithcustomers

Activity,tasksandknowledgeareas

0
Notatall importan t

5
Absolut ely impor tant

Not applica ble

Ensurecustomersatisfaction Customerfriendliness Recognisethewishes/needsofvariouskinds ofcustomers Informcustomersproperlyandprofessionally andrespondtoquestions Dealingwithcomplaints Dealingwithconflict Participationininternalcustomerservice improvementmeasures Supportthecreationofamarketopportunity Compliancewithinternalcorporatemeasures, proceduresandstandards

O O O O O O O O O

O O O O O O O O O

O O O O O O O O O

O O O O O O O O O

O O O O O O O O O

O O O O O O O O O

O O O O O O O O O

Whatdoyouthink:whichactivities,tasksorknowledgeareasaremissingregardingDealingwith

customers?
2.4Dealingwithsupervisors,colleaguesandothergroups

Activity,tasksandknowledgeareas

0
Notatall im portant

5
Absolut ely impor tant

Not applica ble

Confirmcargoandlogistics Compliancewithinternalcorporatemeasures, proceduresandstandards Knowledgeoftheessentialroadtransport elementswithinroadtransportationlaw Assistancetocolleagueswhenloadingand unloading Knowledgeregardingemploymentlaw

O O O O O

O O O O O

O O O O O

O O O O O

O O O O O

O O O O O

O O O O O

Whatdoyouthink:whichactivities,tasksorknowledgeareasaremissingregardingDealingwith supervisors,colleaguesandothergroups?: 2.5Loadingandunloading(includingpriorandsubsequentactivities)

Activity,tasksandknowledgeareas

0
Notatall im portant

5
Absolut ely impor tant

Not applica ble

Properhandlingwithvarioustypesofcargo andappropriateloadsecuritymeasures Assesstheconditionandquantityofcargo Planloading Cargoloadedandunloadedwiththeavailable tools(pallettruck,forklifts,etc.) Split,stowingandsecuringofload Checktheloadintermsofdamagesand numberofitemsanddocumentondelivery note/waybill Compliancewithcompanyrelatedcontracts andinstructions Compliancewithinternalcorporatemeasures, proceduresandstandards Knowledgeoftheessentialroadfreight transportelementswithintransportlaw Considerationofweightandsizerestrictions/ requirements Applicationoffirstaidproceduresrelevantfor loadingandunloading

O O O O O O

O O O O O O

O O O O O O

O O O O O O

O O O O O O

O O O O O O

O O O O O O

O O O O O

O O O O O

O O O O O

O O O O O

O O O O O

O O O O O

O O O O O

Whatdoyouthink:whichactivities,tasksorknowledgeareasaremissingregardingLoadingand unloading(includingpriorandsubsequentactivities)?: 6

2.6Administration/administrativetasks

Activity,tasksandknowledgeareas

0
Notatall im portant

5
Absolut ely impor tant

Not applica ble

Manageaccidentsandunexpectedsituations Preparewrittenreportpapersand administrateappropriatedocuments Preparedailylogofwork Checktheloadintermsofdamagesand numberofitemsanddocumentondelivery note/waybill Checkcompletenessandcorrectnessand safekeepingofload,vehicleandcustoms documentsaswellaspersonaldocuments Safekeepingofinvoicesanddeliveryprotocols Applycustomsandimmigrationprovisions Documentationandsafekeepingofworktime onthebasisoflegalregulations Preparingandsubmittinglistsofdefectsto theappropriateperson Submissionandsettlingofthevarious documents Dealingwithdocumentsinforeignlanguages Handlingdifferentmeansofpaymentandits documentationinappropriatereports Compliancewithcompanyrelatedcontracts andtransfers Compliancewithinternalcorporatemeasures, proceduresandstandards Knowledgeoftheessentialroadfreight transportelementswithintransportlaw

O O O O

O O O O

O O O O

O O O O

O O O O

O O O O

O O O O

O O O O O O O O O O

O O O O O O O O O O

O O O O O O O O O O

O O O O O O O O O O

O O O O O O O O O O

O O O O O O O O O O

O O O O O O O O O O

Whatdoyouthink:whichactivities,tasksorknowledgeareasaremissingregarding Administration/administrativetasks?:

2.7Planatrip

Activity,tasksandknowledgeareas

0
Notatall im portant

5
Absolut ely impor tant

Not applica ble

Knowledgeaboutthemajornationaland Europewidetransportroutes Dealingwithnavigationsystemsandmaps Planningandrevisingtheroute Compliancewithandplanningofdrivingand restperiods Sortingloadingandunloadingaddressesinan efficientsequence Plantheloading Applyemployment/laborlawrequirements Compliancewithenvironmentalrequirements Applicationofcustomsandimmigration provision Dealingwithvariouselectronictoll equipment/systemsandcomplywithtoll regulations Compliancewithcompanyrelatedcontracts andtransfers Considerationofweightandsize requirements/restrictions Considerationofexemptions(suchasdriving bans)

O O O O O O O O O O

O O O O O O O O O O

O O O O O O O O O O

O O O O O O O O O O

O O O O O O O O O O

O O O O O O O O O O

O O O O O O O O O O

O O O

O O O

O O O

O O O

O O O

O O O

O O O

Whatdoyouthink:whichactivities,tasksorknowledgeareasaremissingregardingPlanatrip?:

2.8Maintenanceactivitiesonvehiclesandvehiclecombinations

Activity,tasksandknowledgeareas

0
Notatall im portant

5
Absolut ely impor tant

Not applica ble

Maintenanceandfamiliarizationwiththe vehicleequipment Controllingandcheckingthetruckand performdailymaintenanceontrucksand equipment Controlofthevehicleinsideandoutsidein termsofsuitabilityfortransportin accordancewiththerelatedregulations Changeofwheels Identifydamagestothevehicleandthecargo space Performminorrepairsonvehiclesand equipment Recognizethemostcommontechnical problemsandrepairofsimpletechnicalfaults Reportonmalfunctionsordamagesto appropriateperson Preparingandsubmittinglistsofdefects Compliancewithenvironmentalrequirements Compliancewithinternalcorporatemeasures, proceduresandstandards Knowledgeoftheessentialroadfreight transportelementswithinfreighttransport law Applicationoffirstaidmeasuresduring maintenance Cleaningthevehicle(interiorandexterior) anduseofappropriatetechnologyand equipment

O O

O O

O O

O O

O O

O O

O O

O O O O O O O O O

O O O O O O O O O

O O O O O O O O O

O O O O O O O O O

O O O O O O O O O

O O O O O O O O O

O O O O O O O O O

O O

O O

O O

O O

O O

O O

O O

Whatdoyouthink:whichactivities,tasksorknowledgeareasaremissingregardingMaintenance activitiesonvehiclesandvehiclecombinations?:

2.9Healthylifestyle

Activity,tasksandknowledgeareas

0
Notatall im portant

5
Absolut ely impor tant

Not applica ble

Mentalandphysicalpreparationforthe journey Compliancewithoccupationalhealthand safetyrequirements Compliancewithdrugandalcoholregulations Knowledgeandapplicationofmeasuresfor physicalfitnessandhealthydiet Selfmedicationofsmallillnessesunder considerationofinfluencesondrivingand keepinganappropriatemedicalcheston board Handlingtirednessandstress

O O O O O

O O O O O

O O O O O

O O O O O

O O O O O

O O O O O

O O O O O

Whatdoyouthink:whichactivities,tasksorknowledgeareasaremissingregardingHealthy lifestyle?:

10

2.10Possibleadditionalmaintask

IfyouproposedfurthermaincategoriesinQuestion1,please,namerelatedactivities,tasksand knowledgeareasatthispoint.Followtheexamplesabove:

Activity,tasksandknowledge areas

0
Notatall im portant

5
Absolut ely impor tant

Not applica ble

11

Question3Keyqualifications

In addition to the above task domains, our analysis resulted in a number of key qualifications. Please rate these tasks regarding their importance for the position of a competent professional driver. Imagineagainyouwererequiredtohiresomeoneforjoborpositionlikeyours. Howrelevantdoyouestimateanykeyqualificationasabasicconditionto meettherequirementsof thejob? Pleasetickonenumberforeachaspect:0representsnorelevanceatalland5means absolutelyimportant.Ifanitemisnotapplicableinthecaseofyourposition,pleasetickthebox notapplicable.

Qualification

0
Notatall im portant

5
Absolut ely impor tant

Not applica ble

DemonstrateCommunicationanInterpersonalSkills Practiseactivelistening O O O O Speakinaclearandconcisemanner O O O O Writeinaclearandconcisematter O O O O Demonstratepeopleskills O O O O Workasateammember O O O O Negotiate O O O O Persuade O O O O Exerciseleadership O O O O Selectanappropriatemediumof O O O O communication DemonstratePersonalsSkills Demonstrateprofessionalismandintegrity O O O O Demonstratethoroughnessandattentionto O O O O detail Workmethodically O O O O Managetime O O O O SolveProblems O O O O Makedecisions O O O O Exerciseinitiativeandresourcefulness O O O O Managefatigueandstress O O O O Demonstratesituationalawareness O O O O Adapttochange O O O O Pursuecontinuouslearningactivities O O O O Balancefamilyandworkcommitments O O O O EssentialSkills ReadingText O O O O DocumentUse O O O O

O O O O O O O O O

O O O O O O O O O

O O O O O O O O O

O O O O O O O O O O O O

O O O O O O O O O O O O

O O O O O O O O O O O O

O O

O O

O O

12

Qualification

0
Notatall im portant

5
Absolut ely impor tant

Not applica ble

Writing Numeracy:MoneyMath Numeracy:SchedulingorBudgetingand AccountingMath Numeracy:MeasurementandCalculation Math Numeracy:DataAnalysisMath Numeracy:NumericalEstimation OralCommunication Thinkingskills:Problemsolving ThinkingSkills:DecisionMaking ThinkingSkills:CriticalThinking ThinkingSkills:JobTaskPlanningand Organizing ThinkingSkills:SignificantUseofMemory ThinkingSkills:FindingInformation Workingwithothers ComputerUse ContinuousLearning

O O O O O O O O O O O

O O O O O O O O O O O

O O O O O O O O O O O

O O O O O O O O O O O O O O O O

O O O O O O O O O O O O O O O O

O O O O O O O O O O O O O O O O

O O O O O O O O O O O O O O O O

O O O O O O O O O O O O O O O Necessarytechnicalandoccupationalskills KnowledgeoftheEnglishlanguage O O O expressionsforthetransportofgoods Keepingvocationalknowledgeuptodate O O O Knowledgeabouttasksandtheorganizational O O O structureofthebusinessandinternal processes Basicknowledgeofpneumaticsand O O O hydraulics Basicknowledgeofelectricsandelectronicsin O O O thevehicle Knowledgeoftheoperationusedvehicles, O O O vehiclepartsandaccessories Understandandusetherelevantfuels, O O O lubricants,detergents,preservatives, antifreezeagentsandmaintenance Knowledgeofthestructureandoperationof O O O motorvehicleengines Knowledgeofthechassis,bodywork,steering O O O systems,brakingsystemsandothersafety equipment Knowledgeofhumanperformanceand O O O potentialperformanceinfluencingfactors suchasstress,illness,sleepandfatigue,drugs andaddictivesubstances,andthepossible resultingerrorsandothereffects

O O O

O O O

O O O

O O O

O O O O

O O O O

O O O O

O O O O

O O

O O

O O

O O

13

Qualification

0
Notatall im portant

5
Absolut ely impor tant

Not applica ble

Knowledgeofthemaintechnicaltermsfor thecarriageofgoods

Whatdoyouthinkismissinginrelationtosuchkeyqualificationstoperformtheactivitiesof professionaldrivercompetently?:

14

Question4Personalinformation 1. Question: Inwhichcountryareyouemployed? 2. Question: Inwhatkindofcompanydoyouwork? Transportcompany Trainingprovider Others:

3. Question: Whatarethemaintasksofyourcompany?(Multipleanswerspossible) 4. IfCarryingoutfreighttransports,whichkindoftransportsconductsyourcompany? Transportationoffood Transportation of tempered goods Tankertransports Transport of live animals Transportation of wood Heavy and special transport Bulk transport Movingtransport Crossbordertraffic Transportation of cars Distribution traffic Transportof dangerous goods Transportforcompanypurposesonly Other 15 Carryingoutfreighttransportswithheavyvehicles National International Initialandcontinuoustrainingforprofessionaldrivers Other:

5. Question: Whatpositiondoyouhaveinyourcompany?

Trainer Managementpositionatatrainingprovider Driver Management/Dispatchingatatransportcompany Ownerofatransportcompany Other:

6. Question: Pleasedescribeyourtaskswithinyourcompanyinaviewwords!

Thankyouforyourcooperation!

16