Error message when you install or start an MS-DOS or 16-bit Windows-based program

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Error message when you install or start an MS-DOS or 16-bit Windows-based program
Article ID: 324767 - View products that this article applies to.

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On This Page Symptoms
If you try to start or install an MS-DOS-based or a 16-bit Windows-based program on your Windows XP-based computer, you may receive an error message that is similar to one of the following: 16-bit MS-DOS Subsystem path to the program that you are trying to start or install C:\Winnt\System32\config.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application. 16-bit MS-DOS Subsystem path to the program that you are trying to start or install config.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application. 16-bit MS-DOS Subsystem path to the program that you are trying to start or install C:\Windows\System32\Autoexec.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application. Although you may be prompted to quit the program or ignore the error message, either selection makes the program quit. Back to the top | Give Feedback

Cause

http://support.microsoft.com/kb/324767[7/6/2013 3:43:23 PM]

type c:\windows\repair . Insert the CD into the CD drive or DVD drive. Right-click the %SYSTEMROOT%\System32 folder. 2.sys files=40 8. If the issue is resolved. and then click OK. If the issue is not resolved. On the File menu.com Back to the top | Give Feedback Resolution To resolve this issue. type Autoexec. 4. 13. and then click Copy . 4. type the following entries: dos=high.nt_ c:\windows\system32\autoexec. At the command prompt.Error message when you install or start an MS-DOS or 16-bit Windows-based program This issue may occur if one or more of the following files are missing or damaged: Config. follow these steps: 1. and then click OK. Restart your computer. In the File Name box. 3.nt file. 15.nt file.exe lh %SYSTEMROOT%\system32\redir lh %SYSTEMROOT%\system32\dosx SET BLASTER=A220 I5 D1 P330 T3 12. umb device=%SYSTEMROOT%\system32\himem. Repeat steps 1 through 6 to copy the Config. In the System32 folder. In the Open box. Right-click Autoexec. Click Start . click Run .nt_ c:\windows\system32\config. Method 1 1. click New. Close the Autoexec.nt . Click Start . 7.co_ c:\windows\system32\command. click Run . click Run . Click Start . 18. copy the Autoexec.nt Autoexec.nt .nt expand CD-ROM Drive Letter:\i386\autoexec. and then click OK. Click Start . and then click Paste. and then click OK. type Config.com/kb/324767[7/6/2013 3:43:23 PM] . Start or install the program. 14. To do so. type %windir%\system32 . type c:\windows\system32. and then click Paste . Method 2 1. click Run . and then click Paste . click Save As . and then click OK. 19. 16. and then click Copy .nt and Config. On the File menu. 6. In the new blank document. type C:\windows\repair . and then click Properties . 17. 7. 3.nt file. Right-click the Autoexec. Right-click the Autoexec. 6. right-click the Autoexec. On the File menu. Back to the top | Give Feedback http://support. and then click Run . use one of the following methods. 11. type the following commands.nt . Close the Config.nt files from the Repair folder in Windows to the System folder.com file. 10. type the following entries: @echo off lh %SYSTEMROOT%\system32\mscdexnt.microsoft. do not complete the remaining steps. If the issue continues to occur.nt Command. type cmd . go to the next step. and then click Save . and then click OK. Start Notepad. 2. and then click Paste . Right-click anywhere in that folder. Start Windows Explorer. 5. Right-click the %SYSTEMROOT%\System32 folder.nt file.nt expand CD-ROM Drive Letter:\i386\command. Locate the Config. Click to select Read-Only .nt file. 2. In Notepad. 9. click Save As . Note You must enable Read-Only permissions or the files will be removed after you restart Windows. Right-click the %SYSTEMROOT%\System32 folder. press Ctrl + V to paste the Autoexec. pressing ENTER after each command: expand CD-ROM Drive Letter:\i386\config. and then click Copy . 3. In the File Name box. right-click the expanded Command.com exit 5. Click Start .nt file. Locate the Autoexec.com file is not edited or created in the following process.nt file in this folder.nt file. you may have to expand it from your Windows XP CD-ROM.com file. Locate the Command.nt file that you just copied. Because of this. and then click Save . 4. and then click Copy . Note : The Command.nt file. and then click Copy . right-click the Config.

Revision: 5. 2013 .microsoft. click the following article numbers to view the articles in the Microsoft Knowledge Base: 305521 "16-bit MS-DOS Subsystem" error message when you run an MS-DOS or 16-Bit Windows program in Windows Server 2003 or Windows 2000 Server 314106 Troubleshooting MS-DOS-based programs in Windows XP Back to the top | Give Feedback Properties Article ID: 324767 .com/kb/324767[7/6/2013 3:43:23 PM] .Last Review: May 22.Error message when you install or start an MS-DOS or 16-bit Windows-based program More information For more information about MS-DOS-based programs in Windows.0 Applies to Microsoft Windows XP Professional Microsoft Windows XP Home Edition Keywords:  kberrmsg kbprb KB324767 Back to the top | Give Feedback Give Feedback   Was this information helpful? Yes No Somewhat How much effort did you personally put forth to use this article? Very low Low Moderate High Very high Tell us why and what can we do to improve this information Submit Back to the top Other Microsoft sites Windows Office Windows Phone Xbox Skype Bing Downloads Download center Windows downloads Office downloads Service Pack downloads Direct X download Support Knowledge Base search Supported Products list Support offerings Product support lifecycle Small and medium business support IT Pro support Developer support Popular resources Microsoft Outlook Express Microsoft Fix It downloads Windows keyboard shortcuts Microsoft Visual C library runtime error Windows Installer error: service could not be accessed How to: Windows XP system restore Windows update error message Microsoft Security Essentials manual update download Security Virus and Security solution center Security home page About Microsoft http://support.

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