Canadian Network Operators Consortium Inc. Consortium des Operateurs de Réseaux Canadiens Inc.

September 27, 2013

FILED VIA ACCESS KEY John Traversy Secretary General Canadian Radio-television and Telecommunications Commission Gatineau, Quebec K1A 0N2 Dear Mr. Traversy, Subject: Part I Application requesting relief to improve the quality of wholesale high-speed access services provided by cable carriers to independent Internet service providers

1.

Canadian Network Operators Consortium Inc. (“CNOC”) is hereby filing the attached Application

pursuant to Part I of the Canadian Radio-television and Telecommunications Commission Rules of Practice and Procedure. The Application requests certain relief to improve the quality of wholesale high-speed access services provided by Cogeco Cable Inc. (“Cogeco”), Rogers Communications Partnership (“Rogers”), Shaw Cablesystems G.P. (“Shaw”) and Videotron G.P. (“Videotron”) (collectively “Cable Carriers” or “Carriers”) to independent Internet service providers (“ISPs”) such as the members of CNOC.

2.

Certain information contained in this Application is filed in confidence with the Commission pursuant to

section 39 of the Act. The information in question is commercial information regarding the poor service levels obtained by certain CNOC members from the Carriers, with those result that those poor service levels have an adverse impact on the competitive positions of those CNOC members in the marketplace. That information is confidential and is treated consistently in a confidential manner by the members of CNOC who submitted it. Disclosure of this information could prejudice the competitive position of these members and result in material loss to them, thereby causing them specific direct harm. There is no discernible public benefit to the disclosure of the information in question. Therefore, the public interest in disclosure does not outweigh the specific direct harm to the CNOC members resulting from such disclosure. An abridged version of the Application is being filed for the public record.

107-85 Curlew Drive, Toronto, ON, M3A 2P8 (416) 613-CNOC www.cnoc.ca

Page 2 Yours very truly,

William Sandiford Chair of the Board and President Copy: Michel Messier, Cogeco Cable Canada Inc. (via email) Ken Engelhart, Rogers Communications Partnership (via email) Jean Brazeau, Shaw Cablesystems GP (via email) Dennis Beland, Videotron Ltd. (via email) Chris Seidl, CRTC (via email) Lyne Renaud, CRTC (via email) *** END OF DOCUMENT ***