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Amp Up Your Impact with ith Y Your T Team
A Strong Leader is the Best Determinant of a Strong Team
Presented by: Michael Haid SVP Talent Management Right Management
Amp Up Your Impact With Your Team
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To o access today’s today s materials, ate a s, p please ease visit: st www.experis.us/materials
Experis | Tuesday, February 21, 2012
Amp Up Your Impact With Your Team Additional Information To receive HRCI credit for this Webinar.us/materials Experis | Tuesday. ate a s. February 21. 2012 4 2 . participants must attend the Webinar in it it’s s entirety To o access today’s today s materials. February 21. p please ease visit: st www. 2012 3 Amp Up Your Impact With Your Team Overview • The Human Age • Research Overview • Key Findings • Implications • Best Practices • Discussion Experis | Tuesday.experis.
February 21. February 21. 2012 6 3 . 2012 5 Amp Up Your Impact With Your Team Why Focus on Developing Leadership Skills? Because Your Bottom-Line Depends on It • Your own leadership style can: – Improve engagement – Increase workforce productivity – Drive better business performance – Improved morale – Provide for higher retention – Increase the firm’s ability to attract top talent – Increase levels of customer satisfaction Experis | Tuesday.Amp Up Your Impact With Your Team Meet Right Management • Talent and Career Management experts • We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. • Part of ManpowerGroup® • Founded Fo nded in 1980 • Serve 80% of Fortune 500 and 70% of Global 500 Experis | Tuesday.
2012 8 4 . February 21. February 21.com Experis | Tuesday.” Source: ahajokes.Amp Up Your Impact With Your Team A Shift in Perspective “Our employees are our greatest asset. 2012 7 Amp Up Your Impact With Your Team A New Era is Upon Us – Entering the Human Age And now… the HUMAN AGE Experis | Tuesday. I say we sell them.
Amp Up Your Impact With Your Team Talentism Replaces Capitalism Experis | Tuesday. 2012 9 Amp Up Your Impact With Your Team Audience Poll No 1 Poll No. How often do you consider how your own leadership behaviors impact your team? o Constantly o Occasionally o Rarely Experis | Tuesday. February 21. 2012 10 5 . February 21.
Research Overview Amp Up Your Impact With Your Team Countries Surveyed 15 COUNTRIES SURVEYED: Australia Brazil Canada China Denmark France Germany India Japan New Zealand Norway South Korea Sweden United Kingdom United States 12 Experis | Tuesday. February 21. 2012 6 .
Amp Up Your Impact With Your Team Employee Engagement: Four Factors. 2012 FULLY ENGAGED 13 Key Findings 7 . Two Levels Dimension Job Engagement I am committed to doing what is required to perform my job well I am proud of the work I do I would recommend my organization to friends and colleagues as a great place to work Overall. February 21. I am satisfied with my organization as an employer Commitment Pride Advocacy Satisfaction Experis | Tuesday. I am satisfied with my job Organization Engagement I am committed to doing what is required to help my organization succeed I am proud to work for my organization I speak highly of my organization's products and services Overall.
810 employees Star Free Agents Disconnected Not Engaged 50% 7% Engaged Not Engaged Experis | Tuesday. February 21. 2012 Job Engagement 15 Amp Up Your Impact With Your Team Relationship between Immediate Manager and Employee Engagement Percentage who view immediate manager favorably/unfavorably 74% Engaged 8% Not Engaged Experis | Tuesday.Amp Up Your Impact With Your Team Organization Engagement vs. February 21. Job Engagement Engaged Benchwarmers Organization Engagement 9% 34% Base: 28. 2012 33% 33% Favorable Unfavorable 16 8 .
Facilitates effective discussions about my y career development 2. Asks me for feedback on his/her performance * In rank order Experis | Tuesday. 2012 17 Amp Up Your Impact With Your Team How Senior Leaders Can Drive Engagement 1. Implement l t change h effectively in my organization 6. Encourage feedback across my organizations 9. Behave consistently with organization values Experis | Tuesday. Make decisions consistent with my organization’s strategy 10. Gives me the support I need to do my job well 4 H 4. Effectively communicate my organization’s strategy to employees 3. Has the h skills kill to manage change effectively 5. Have the capability to make my organization successful 12. Value employees 4. February 21. Respond appropriately to changing g g external conditions 11. Communicate effectively about change in my organization 8. Provides id me with ith on-going feedback on my performance 8. Effectively implement my organization’s g strategy gy 2. 2012 7. Acts on my ideas and suggestions 9. Keeps me informed about changes in my organization 10. Are visible to employees 18 9 . Lead by example 5 I 5. Leads by example 7 P 7.Amp Up Your Impact With Your Team How Immediate Managers Can Drive Engagement 1. February 21. Ensure that projects are completed 13. Explains link between work I do and organization’s strategy 3. Is good at developing people 6.
February 21.Amp Up Your Impact With Your Team Audience Poll Poll No. February 21. No 2 Are these behaviors ones that you consistently exhibit? o Yes. far from it Experis | Tuesday. consistently and regularly o Yes. 2012 19 Amp Up Your Impact With Your Team Driving Organization Performance Experis | Tuesday. 2012 20 10 . for the most part o No.
2012 22 11 . February 21. Ineffective Leadership “Best Performing” organizations • 2 x more likely to have effective immediate managers a age s • More than 3 x more likely to have effective senior leaders than “below average performers” Effective Immediate Managers • 3 x more efficient work processes Effective Senior Leaders • Nearly 4 x more efficient processes Experis | Tuesday.Implications for Leaders Amp Up Your Impact With Your Team Effective vs.
February 21.Amp Up Your Impact With Your Team Effective vs. 2012 23 Best Practices 12 . Ineffective Leadership Ineffective I di t Immediate Managers • Nearly twice as likely to lose talent in the next 12 months Effective Senior Leaders • Have more than 3 x more employees intending to stay more than 5 years Organizations that have effective immediate managers and senior leaders have more than twice the number of engaged employees Experis | Tuesday.
openly. 2012 26 13 . February 21. and honestly with employees about: Experis | Tuesday. February 21. 2012 25 Amp Up Your Impact With Your Team The Leader’s Role in Engagement • Communicate frequently.Amp Up Your Impact With Your Team Best Practice Recommendations – Senior Leaders • Show that you value employees • Build a strategy reflecting core values with which employees can identify • Implement the organization’s strategy effectively • Communicate strategy to employees clearly • Implement organizational change effectively Experis | Tuesday.
2012 27 Amp Up Your Impact With Your Team The Leader’s Role in Engagement • Communicate frequently. February 21. and honestly with employees about: Experis | Tuesday. February 21. 2012 28 14 . and honestly with employees about: Experis | Tuesday.Amp Up Your Impact With Your Team The Leader’s Role in Engagement • Communicate frequently. openly. openly.
2012 29 Amp Up Your Impact With Your Team The Leader’s Role in Engagement If your manager primarily ignores you Your chances of being actively disengaged are If your manager focuses on your weaknesses Your chances of being actively disengaged are If your manager focuses on your strengths Your chances of being actively disengaged are only 40% 22% 1% Experis | Tuesday. February 21. 2012 30 15 . openly. and honestly with employees about: Experis | Tuesday.Amp Up Your Impact With Your Team The Leader’s Role in Engagement • Communicate frequently. February 21.
February 21.Amp Up Your Impact With Your Team Case Study Si Situation: i Demerger of infrastructure assets resulted in low engagement levels. career discussions and management • 1:1 career coaching for employees and managers Results: Employee engagement scores improved 46% over 2 years Experis | Tuesday. career development identified as a critical driver for engagement • Right CareerEdge™ promotes career development and self-directed learning Approach: • Separate delivery streams to meet unique needs of office-based employees and field-based employees in power stations • Customized website for assessments. 2012 31 Amp Up Your Impact With Your Team Best Practice Recommendations Immediate Managers • Facilitate discussions with employees about career development • Help employees understand the link between the work they do and the organization’s strategy • Provide employees with the support they need to do their jobs well • Manage work ork processes effecti effectively el • Focus on developing people Experis | Tuesday. February 21. workshop pre-work. 2012 32 16 .
efficiency and culture • Developed an integrated behavioral change strategy to build a high-performing culture. new CEO focuses on integrated approach of commercial strategy. what would they say? Experis | Tuesday. including: • Regrouping . 2012 33 Amp Up Your Impact With Your Team Case Study Situation: Past culture focused on technical excellence rather than profitability. supporting behaviors and culture surveys across 9 countries • Culture Change – Employee Engagement Program • Anchoring Culture Change – developing leaders • Profit increase of 4. 2012 17 .Amp Up Your Impact With Your Team Connecting People to the Business • Do people understand what they do to: • Make the business successful? • Achieve the company’s goals? • Uphold the brand promise? • Advocate for the organization? If you stopped someone in the hall and asked them what they do to make the business successful.5 times in 12 months • Clear and visible shift in culture and behaviors focused employee commitment on high-performance goals 34 Experis | Tuesday.Realignment with the business strategy Approach: • Foundation for Change – guiding principles.5 times in 2 years Results: • Share price increased 2. February 21. February 21.
com Moderated by: Shari Sh iF Fryer President. 2012 36 18 .Haid@right. 2012 35 Amp Up Your Impact With Your Team Thank You Presented by: Michael Haid SVP Talent Management.Amp Up Your Impact With Your Team Questions • Everyone will receive a copy of the White Paper Experis | Tuesday. February 21.com Experis | Tuesday. Shari Fryer & Associates Shari@fryerassociates. February 21. Right Management Michael.
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