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Cisco Unified Communications Manager on virtualized servers

First Published: December 22, 2011 Last Modified: October 04, 2012

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Text Part Number: OL-25228-01

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CONTENTS

CHAPTER 1

Cisco Unified Communications Manager on virtualized servers 1 Cisco Unified Communications Manager deployment on virtualized servers 1 Cisco Unified Communications Manager VMware Tools and ESXi 2 LRO disabled on ESXi host 2 Automatic Update Statistics 2 New identity 2 Run new identity process 2 Deploy Subscribers Using Templates 3 New identity caveats 3 Installation, upgrade, and migration options 3 Cisco Unified Communications Manager on VMware specs-based support 4 System requirements 4 VMware feature support 4 Migration 4 Cisco UCS B-Series Blade Servers 5 System requirements for Cisco UCS B-Series Blade Servers 5 Migrate to Cisco UCS B-Series Blade Servers 6 Cisco UCS B-Series Blade Servers external media 7 UCS C260 rack-mount server TRC1 8 System requirements for Cisco UCS C260 rack-mount servers TRC1 8 VMware feature support 9 Install Cisco UCS C260 rack-mount server TRC1 9 Configuration checklist for installing and configuring the server 9 Prepare for installation 10 Set up CIMC for Cisco C260 rack-mount server TRC1 11 Set up RAID for Cisco UCS C260 rack-mount server TRC1 11 Set up BIOS boot order for Cisco C260 rack-mount server TRC1 13 Disk management for Cisco UCS C260 M2 rack-mount server TRC1 14

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Contents

ESXi installation and setup for C260 M2 rack-mount server TRC1 14 VM installation and configuration C260 M2 rack-mount server TRC1 15 ISOs and VM Templates 15 Using the vSphere Client to Create the VM 15 Migrate to Cisco UCS C260 M2 Rack-Mount Server TRC1 16 Cisco UCS C260 M2 rack-mount server TRC1 daily operations 18 Cisco UCS C240 M3 rack-mount server TRC1 19 System requirements for Cisco UCS C240 M3 rack-mount server TRC1 19 Install and set up Cisco C240 M3 rack-mount server TRC1 20 Configuration checklist for installing and configuring the server 21 Set up CIMC for Cisco C240 M3 rack-mount server TRC1 22 Set up RAID for Cisco C240 M3 rack-mount server TRC1 22 Set up RAID with Preboot CLI for Cisco C240 M3 rack-mount server TRC1 22 Set up RAID from the GUI for C240 M3 rack-mount server TRC1 24 Set up BIOS boot order for Cisco C240 M3 rack-mount server TRC1 26 Disk management for Cisco UCS C240 M3 rack-mount server TRC1 26 ESXi installation and setup for C240 M3 rack-mount server TRC1 27 VM installation and configuration Cisco C240 M3 rack-mount server TRC1 28 ISOs and VM templates 28 Using the vSphere client to create the VM 28 Migrate to Cisco C240 M3 rack-mount server TRC1 28 Cisco C240 M3 rack-mount server TRC1 daily operations 30 Cisco UCS C220 M3 rack-mount server TRC1 31 System requirements for Cisco UCS C220 M3 rack-mount server TRC1 31 Install and set up Cisco C220 M3 rack-mount server TRC1 32 Configuration checklist for installing and configuring the server 33 Set up CIMC for Cisco C220 M3 rack-mount server TRC1 34 Set up RAID for Cisco C220 M3 rack-mount server TRC1 34 Set up RAID with Preboot CLI for Cisco C220 M3 rack-mount server TRC1 35 Set up RAID from the GUI for C220 M3 rack-mount server TRC1 36 Set up BIOS boot order for Cisco C220 M3 rack-mount server TRC1 38 Disk management for Cisco UCS C220 M3 rack-mount server TRC1 38 ESXi installation and setup for C220 M3 rack-mount server TRC1 39 VM installation and configuration Cisco C220 M3 rack-mount server TRC1 40 ISOs and VM templates 40

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Contents

Using the vSphere client to create the VM 40 Migrate to Cisco C220 M3 rack-mount server TRC1 40 Cisco C220 M3 rack-mount server TRC1 daily operations 42 Cisco UCS C220 M3 rack-mount server TRC2 43 Cisco UCS C210 rack-mount servers 44 System requirements for Cisco UCS C210 rack-mount servers 44 Cisco UCS C210 Rack-Mount Server installation 45 Install and set up Cisco UCS C210 Rack-Mount Server 45 Standalone Cisco UCS C210 Rack-Mount Server installation preparation 46 Set up RAID for Cisco UCS C210 Rack-Mount Server 47 vSphere Client installation 49 Datastore used for VM alignment 49 Create virtual machines for Cisco UCS C210 Rack-Mount Server installation 49 Install Cisco Unified Communications Manager on VM 50 Migrate to Cisco UCS C210 Rack-Mount Servers 50 VMware support for Cisco UCS C210 Rack-Mount Servers 51 Cisco UCS C210 Rack-Mount Server daily operations 53 Hardware monitoring from VM 53 Hardware monitoring from CIMC 53 Hardware and system monitoring from vSphere Client and vCenter 53 Cisco UCS C200 Rack-Mount Servers 54 System requirements for Cisco UCS C200 Rack-Mount Servers 54 Cisco UCS C200 Rack-Mount Servers external media 55 Cisco UCS C200 Rack-Mount Server installation 55 Install and set up Cisco UCS C200 Rack-Mount Server 56 Standalone Cisco UCS C200 Rack-Mount Server installation preparation 57 Set up RAID for Cisco UCS C200 Rack-Mount Servers 57 Install vSphere Client 59 Create virtual machines for Cisco UCS C200 Rack-Mount Server installation 59 Migrate to Cisco UCS C200 Rack-Mount Servers 60 VMware support for Cisco UCS C200 Rack-Mount Servers 61 Cisco UCS C200 Rack-Mount Server daily operations 62 Licensing Cisco Unified Communications Manager on virtualized servers 62 New licensing procedure customer impact 63 Virtual machine setup and licensing support 64

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Contents

Download virtual machine templates (OVA Templates) 64 Related documentation 65 Migrate Cisco Unity Connection on a virtual machine 65

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CHAPTER

Cisco Unified Communications Manager on virtualized servers


This document presents the unique technical information that you need to run Cisco Unified Communications Manager on Virtualized Servers.

Note

This document does not apply to Cisco Unified Communications Manager Business Edition 5000. Cisco Unified Communications Manager deployment on virtualized servers, page 1 New identity, page 2 Installation, upgrade, and migration options, page 3 Licensing Cisco Unified Communications Manager on virtualized servers, page 62 Download virtual machine templates (OVA Templates), page 64 Related documentation, page 65 Migrate Cisco Unity Connection on a virtual machine, page 65

Cisco Unified Communications Manager deployment on virtualized servers


Cisco supports running Cisco Unified Communications Manager (Unified CM) under ESXi. For more information about running Unified CM under ESXi, see Unified Communications VMware Requirements on http://www.cisco.com/go/uc-virtualized.

Note

Before you begin an OS installation procedure, see the licensing procedures for your VMware software at http://www.vmware.com/support/licensing/. VMware requires you to combine the licenses for multiple processors.

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Cisco Unified Communications Manager on virtualized servers Cisco Unified Communications Manager VMware Tools and ESXi

Cisco Unified Communications Manager VMware Tools and ESXi


VMware Tools are specialized drivers for virtual hardware that is installed in the UC applications when they are running virtualized. It is very important that the VMware tools version running in the UC application be in sync with the version of ESXi being used. For information on how to upgrade the tools, see: http://docwiki.cisco.com/wiki/VMware_Tools.

LRO disabled on ESXi host


For information on how to disable LRO on the ESXi Host, see: http://docwiki.cisco.com/wiki/Disable_LRO.

Automatic Update Statistics


Cisco Unified CM uses Automatic Update Statistics, an intelligent statistics update feature that monitors the changes made in the database tables and updates only tables that need statistic updates. This feature saves considerable bandwidth, especially on VMware deployments of Cisco Unified CM. Automatic Update Statistics is the default indexing method. For more information about database services, see the Cisco Unified Serviceability Administration Guide.

New identity
Cisco supports the New Identity process for use with Cisco Unified Communications Manager (Unified CM). The New Identity process is designed to start with a Unified CM application that is fully installed and configured with common settings. Often, the initial VM is saved as a VMware template and cloned as new Unified CM publisher nodes come online. The New Identity process copies the VMware template and changes a set of primary settings, such as the IP address and hostname, to give a new VM a unique identity in the network.

Run new identity process


Procedure
Step 1 Step 2 Create a new VM instance from the template of the deployed Unified CM application. Run the CLI command utils import config. For more information about CLI commands, see the documentation at http://www.cisco.com/en/US/docs/ voice_ip_comm/cucm/cli_ref/8_5_1/cli_ref_851.html.

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Cisco Unified Communications Manager on virtualized servers Deploy Subscribers Using Templates

Deploy Subscribers Using Templates


Procedure
Step 1 Step 2 Step 3 Step 4 Perform a skip install. When prompted for the floppy/USB drive on the Pre-existing Configuration Information window, power down the VM. Clone or convert the VM into a VM template. For a new subscriber, deploy the template and mount a virtual floppy drive that contains the configuration file from the AFG tool.

New identity caveats


When you run the New Identity process, note the following: Although you can provide a new OS administrator user ID in the XML file, you cannot change the OS administrator user ID during the New Identity process. Each cloned VM has the same network configuration as the VMware template. The network must be functional during the New Identity process. If you run the cloned VMs on the same LAN there can be duplicate IP addresses. Ensure that you do not run the VMware template, or multiple VMs from the initial template, at the same time on the same LAN. The NTP server must be accessible before you can configure it on the Unified CM application. Ensure that the VM has access to the new NTP server. If DNS is used, DNS servers must be accessible when you run the New Identity process. For Cisco Unity Connection, you must set the SMTP domain address after you run the New Identity process. For Cisco Unified Presence, you must set the post-installation steps that configure the Unified CM system with which Cisco Unified Presence communicates after you run the New Identity process.

Installation, upgrade, and migration options


Note

Be aware that when you mount an ISO file via the VM console, VMware does not eject the disc at the end of the install process.

Tip

Always mount your DVD ISO file from the Edit Settings menu in VMware. There are two main approaches to installing, upgrading, and migrating servers:

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Cisco Unified Communications Manager on virtualized servers Cisco Unified Communications Manager on VMware specs-based support

Specs-based Tested reference configuration For information relating to specs-based configuration, refer to the topics related to VMware specs-based support. Cisco Unified Communications Manager on VMware specs-based support, on page 4 For information on the tested reference configurations, refer to topics related to the following :

Cisco Unified Communications Manager on VMware specs-based support


If you want to use VMware Specs-based support with Cisco Unified Communications Manager, refer to the following: http://docwiki.cisco.com/wiki/Specification-Based_Hardware_Support See topics related to VM feature support, system requirements, and migration for a description of any changes for installation, upgrade, and migration of VMware Specs-based support. Related Topics System requirements, on page 4 VMware feature support, on page 4 Migration, on page 4

System requirements
VMware feature system requirements are available from: http://docwiki.cisco.com/wiki/Implementing_Virtualization_Deployments#Configuring_Hardware_Platforms

VMware feature support


VMware feature support is available from: http://docwiki.cisco.com/wiki/Implementing_Virtualization_ Deployments#VMware_Feature_Support For current information about VMware support, refer to the documentation at: http://docwiki.cisco.com/wiki/ Unified_Communications_VMWare_Requirements

Migration
Migrating from an existing server to a VMware Specs-Based configuration follows a procedure that is very similar to replacing server hardware, which is described in the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager. Related Topics Migrate to Cisco UCS B-Series Blade Servers, on page 6 Migrate to Cisco UCS C260 M2 Rack-Mount Server TRC1, on page 16 Migrate to Cisco UCS C210 Rack-Mount Servers, on page 50

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Cisco Unified Communications Manager on virtualized servers Cisco UCS B-Series Blade Servers

Migrate to Cisco UCS C200 Rack-Mount Servers, on page 60

Cisco UCS B-Series Blade Servers


Cisco supports running Cisco Unified Communications Manager on the Cisco UCS B-Series Blade Server. For more information about tested reference configurations for specific server models, see http:// docwiki.cisco.com/wiki/Tested_Reference_Configurations_%28TRC%29. Related Topics System requirements for Cisco UCS B-Series Blade Servers, on page 5 VMware feature support, on page 4 Migrate to Cisco UCS B-Series Blade Servers, on page 6 Cisco UCS B-Series Blade Servers external media, on page 7

System requirements for Cisco UCS B-Series Blade Servers


To run the Cisco UCS B-Series Blade Server your system must meet the requirements listed in the following table.
Table 1: System Requirements

This parameter... Supported Virtual Machine Configuration

...Must be this value to meet the Cisco supported configuration. Refer to the documentation at: http://www.cisco.com/go/uc-virtualized Use the Cisco-provided OVA template to create VMs, to ensure that the VMs are correctly configured. For more information about virtual machine configurations, refer to the documentation at: http://docwiki.cisco.com/wiki/ Unified_Communications_Virtualization_Downloads_%28including_OVA/ OVF_Templates%29.

IOPS per virtual machine (VM) VM over subscription per blade VMware version

Refer to the documentation at: http://www.cisco.com/go/uc-virtualized None For vSphere ESXi version compatibility including minimum required version of vSphere ESXi, see http://docwiki.cisco.com/wiki/Unified_ Communications_VMware_Requirements#Supported_Versions_of_ VMware_vSphere_ESXi.

Related Topics Download virtual machine templates (OVA Templates), on page 64 VMware feature support, on page 4

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Cisco Unified Communications Manager on virtualized servers Cisco UCS B-Series Blade Servers

Migrate to Cisco UCS B-Series Blade Servers


Migrating from a Media Convergence Server (MCS server) to a Cisco UCS B-Series Blade Server follows a procedure that is very similar to replacing server hardware, which is described in the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager. The following procedure provides the tasks for the migration process. For more information, see the related topics, as well as the following documentation: Cisco Unified Communications Operating System Administration Guide Disaster Recovery System Administration Guide Installing Cisco Unified Communications Manager Replacing a Single Server or Cluster for Cisco Unified Communications Manager Refer to the topic Changing the Cluster IP Addresses for Publisher Servers That Are Defined by Host Name in the Changing the IP Address and Host Name for Cisco Unified Communications Manager guide.

Procedure
Step 1 Review the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager. This document describes how to replace server hardware, which is very similar to migrating from an MCS server to a Cisco UCS B-Series Blade Server server. You should perform the document's pre-replacement and post-replacement tasks, and review the procedures for installing Cisco Unified Communications Manager and migrating data. Upgrade the MCS server to Cisco Unified Communications Manager Release 8.0(2) or later. If the UCS VM will use a different IP address or hostname than the MCS server, change the IP address and hostname of the MCS server to the values that the UCS VM will use. This is required for DRS backup and restore to work. Perform a DRS backup on the MCS server. Note Cisco UCS B-Series Blade Servers do not support tape drive as the backup media. Use the Answer File Generator to generate a license MAC for the Cisco UCS B-Series Blade Server server. See http://www.cisco.com/web/cuc_afg/index.html. The license MAC is required to obtain licenses for the server. After you obtain the license MAC, you can rehost the licenses for your new server. Step 6 Create the virtual machine (VM) on the Cisco UCS B-Series Blade Server server that will be used as the replacement for the MCS node. Use the Cisco-provided OVA template to create VMs. Install Cisco Unified Communications Manager Release 8.0(2c) or later on the Cisco UCS B-Series Blade Server. Note Cisco UCS B-Series Blade Servers do not support installation from a DVD. Note Cisco UCS B-Series Blade Servers do not support a hardware clock; you must use NTP. The option to configure a hardware clock is not available in the installation program.

Step 2 Step 3

Step 4

Step 5

Step 7

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Cisco Unified Communications Manager on virtualized servers Cisco UCS B-Series Blade Servers

Step 8

Install Cisco Unified Communications Manager Release 8.0(2c) or later on the Cisco UCS B-Series Blade Server. Step 9 Perform a DRS restore to restore the data backed up from the MCS server to the Cisco UCS B-Series Blade Server server. Step 10 Upload the new licenses to the Cisco UCS B-Series Blade Server server. If you did not obtain licenses for the new server already, you must request the licenses first.
Note

The previous license will no longer be valid. However, you have 30 additional days in which to use your previous license.

Related Topics Cisco UCS B-Series Blade Servers external media, on page 7 Download virtual machine templates (OVA Templates), on page 64 Licensing Cisco Unified Communications Manager on virtualized servers, on page 62 New licensing procedure customer impact, on page 63 VMware feature support, on page 4

Cisco UCS B-Series Blade Servers external media


Cisco UCS B-Series Blade Servers use soft media such as ISO or FLP (virtual floppy) for procedures that require external media (such as installation and upgrade). Physical external devices such as USB drives are not supported.

Note

Backup and restore are not supported on soft media. The virtual USB interface is not supported on VMware. The following are examples of differences in external media support between MCS servers and Cisco UCS B-Series Blade Servers: Install logs cannot get dumped to a USB key. These logs get dumped to a file through the serial port of the VM. The answer file generated by the Answer File Generator (platformConfig.xml) cannot get read from a USB key to perform an unattended installation. Instead, you must put the answer file into a FLP image to be mounted in the floppy drive. USB tape drive backup is not supported. Use SFTP instead. Music On Hold through a USB connection is not supported. Use a Cisco 7800 Series Media Convergence Server instead. Cisco Messaging Interface (CMI) for Message Waiting Indication (MWI) is not supported over the serial port. Use a Cisco 7800 Series Media Convergence Server instead.

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Cisco Unified Communications Manager on virtualized servers UCS C260 rack-mount server TRC1

UCS C260 rack-mount server TRC1


Cisco supports running Cisco Unified Communications Manager on the Cisco UCS C260 M2 Rack-Mount Server Rack-Mount Server Tested Reference Configuration 1 (TRC1) with a specific configuration of direct attached storage (DAS). The following sections describe the changes for installation, upgrade, and migration in Cisco UCS C260 M2 Rack-Mount Server: System requirements for Cisco UCS C260 rack-mount servers TRC1, on page 8 VMware feature support, on page 9 Install Cisco UCS C260 rack-mount server TRC1, on page 9 Set up CIMC for Cisco C260 rack-mount server TRC1, on page 11 Set up RAID for Cisco UCS C260 rack-mount server TRC1, on page 11 Set up BIOS boot order for Cisco C260 rack-mount server TRC1, on page 13 Disk management for Cisco UCS C260 M2 rack-mount server TRC1, on page 14 ESXi installation and setup for C260 M2 rack-mount server TRC1, on page 14 VM installation and configuration C260 M2 rack-mount server TRC1, on page 15 Migrate to Cisco UCS C260 M2 Rack-Mount Server TRC1, on page 16 Cisco UCS C260 M2 rack-mount server TRC1 daily operations, on page 18

System requirements for Cisco UCS C260 rack-mount servers TRC1


To run Cisco UCS C260 M2 Rack-Mount Server, your system must meet the requirements listed in the following table.
Table 2: System requirements

This parameter... Supported Virtual Machine Configuration

...Must be this value to meet the Cisco supported configuration. Refer to the documentation at: http://www.cisco.com/go/uc-virtualized Use the Cisco-provided OVA template to create VMs, to ensure that the VMs are correctly configured. Refer to the Download virtual machine templates (OVA Templates), on page 64 For more information about virtual machine configurations, refer to the documentation at: http://docwiki.cisco.com/wiki/ Unified_Communications_Virtualization_Downloads_%28including_OVA/ OVF_Templates%29.

IOPS per virtual machine (VM) CPU and RAM over subscription

Refer to the documentation at: http://www.cisco.com/go/uc-virtualized None

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Cisco Unified Communications Manager on virtualized servers UCS C260 rack-mount server TRC1

This parameter... VMware version

...Must be this value to meet the Cisco supported configuration. For vSphere ESXi version compatibility including minimum required version of vSphere ESXi, see http://docwiki.cisco.com/wiki/Unified_ Communications_VMWare_Requirements#Supported_Versions_of_ VMware_vSphere_ESXi .

To operate Cisco UCS C260 M2 Rack-Mount Server successfully, you should have the experience and skills to manage a host server running VMware ESXi. If you do not have this experience and want to obtain the required information quickly, consider using VMware GO, a Web-based application that facilitates VMware installations. For more information, refer to the VMware GO documentation.

Note

Even if you use VMware GO, you still need to use the supported VMware configuration on Cisco UCS C260 M2 Rack-Mount Server, which are documented at both http://www.cisco.com/go/swonly and http:/ /www.cisco.com/go/uc-virtualized.

VMware feature support


For current information about VMware feature support, refer to the documentation at http://docwiki.cisco.com/ wiki/Unified_Communications_VMWare_Requirements

Install Cisco UCS C260 rack-mount server TRC1


This following sections describe how to perform a fresh installation of Cisco UCS C260 M2 Rack-Mount Server: Configuration checklist for installing and configuring the server Prepare for installation

Configuration checklist for installing and configuring the server


The following table provides a checklist of the major steps required to install and configure Cisco UCS C260 M2 Rack-Mount Server. The Related Documentation column contains references to documentation that is related to the step.

Procedure
Command or Action Step 1 Prepare to install the server. Purpose Install Cisco UCS C260 rack-mount server TRC1, on page 9 Cisco UCS C260 Installation and Service Guide Step 2 Physically install and connect the server. Cisco UCS C260 Installation and Service Guide

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Cisco Unified Communications Manager on virtualized servers UCS C260 rack-mount server TRC1

Command or Action Step 3

Purpose

Power on the server and configure Cisco Hardware monitoring from CIMC C260 M2 Integrated Management Controller (CIMC) rack-mount server TRC1 for remote management. Cisco UCS C260 Installation and Service Guide Configure the RAID settings to the Set up RAID for Cisco UCS C260 rack-mount server following specifications: The first 8 drives TRC1, on page 11 are configured as a 7 + 1 RAID 5 array. The Cisco UCS C260 Installation and Service Guide remaining 8 drives are configured as a 7 + 1 RAID 5 array. Configure BIOS Boot Order. Set up BIOS boot order for Cisco C260 rack-mount server TRC1, on page 13 Cisco UCS C260 Installation and Service Guide

Step 4

Step 5

Step 6

Install and configure VMware ESXi. Refer to System requirements for Cisco UCS C260 rack-mount servers TRC1, on page 8 for the supported versions of VMware ESXi. Install and configure virtual machines (VMs).

ESXi installation and setup for C260 M2 rack-mount server TRC1, on page 14 Cisco UCS C-Series Servers VMware Installation Guide VMware ESXi documentation

Step 7

VM installation and configuration C260 M2 rack-mount server TRC1, on page 15 Download virtual machine templates (OVA Templates), on page 64

Step 8

Join the host to a Virtual Center (optional) VM installation and configuration C260 M2 rack-mount server TRC1, on page 15

Prepare for installation


This section describes how to prepare to install a Cisco UCS C260 M2 Rack-Mount Server in a standalone configuration (it is not in a datacenter). It is suggested that you allocate the following resources before installation: Space in a rack to receive a 2 RU Cisco UCS C260 M2 Rack-Mount Server. This rack needs to accommodate the "square mount" rails shipped with the Cisco UCS C260 M2 Rack-Mount Servers. 5 or 6 Ethernet ports on a switch close to the Cisco UCS C260 M2 Rack-Mount Server: One standard Ethernet port for the dedicated CIMC management port, if desired Four 802.1q trunked ports for the LOM NICs An IP address for CIMC management. If the dedicated port is used, it should be attached to the appropriate LAN A VLAN ID and IP address for the host. This is the Cisco UCS C260 M2 Rack-Mount Server's ESXi management address

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Cisco Unified Communications Manager on virtualized servers UCS C260 rack-mount server TRC1

A hostname and configure DNS, if desired, for the hosts' hostname VLAN IDs and IP addresses for the VMs Upon receipt of the Cisco UCS C260 M2 Rack-Mount Server you will: Install the C-260 M2 in the rack Attach the CIMC management port to the designated switch port Attach the LOM NICs to their designated, trunked switch ports Attach a VGA console, or a KVM to the VGA and keyboard ports. This is necessary until CIMC has been configured.

Set up CIMC for Cisco C260 rack-mount server TRC1


Configuring the CIMC allows you to perform all subsequent configuration and installation using the CIMC console. In addition, the CIMC provides a measure of hardware monitoring. Follow this procedure to configure CIMC:

Procedure
Step 1 Attach a VGA console and keyboard directly to the server using a) A dedicated Ethernet management port on the Cisco UCS C260 M2 Rack-Mount Server. This requires no VLAN and is the simplest to configure. This is a single NIC and there is no redundancy for the CIMC using this configuration. b) The LOM NICs. Although this option is available, it is not recommended. During boot, hit F8 to enter CIMC configuration. In the CIMC configuration screen, under IPV4 (Basic): a) Clear the DHCP enabled check box using the spacebar b) Enter values for the CIMC IP, Subnet mask, and Gateway. Leave VLAN (Advanced) clear. Under Default User (Basic), enter the default CIMC user, admin and a password. Note The CIMC username is not configurable and is set to admin. Once configured, the CIMC is accessible via http. Point a browser to the IP address configured above and login as admin, using the password configured above. Note Cisco does not support or restrict customers to any specific version of BIOS. The current version is assumed to be compatible with latest release of ESXi. The same is true for the BIOS configuration. The default BIOS settings as shipped from the factory require no modification.

Step 2 Step 3

Step 4 Step 5

Step 6

Set up RAID for Cisco UCS C260 rack-mount server TRC1


Configure the RAID settings to the following specifications: The 16 drives present on the system are set up as two separate 8-drive RAID-5 logical volumes.

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Cisco Unified Communications Manager on virtualized servers UCS C260 rack-mount server TRC1

With eight 300GB drives, this corresponds to a total storage capacity of 1.93 TB each, as seen by ESXi. Follow this procedure to perform this task:

Procedure
Step 1 Check your current RAID configuration: a) During boot, the system asks you to enter either Ctrl-H or Ctrl-Y b) To use the GUI to configure RAID, enter Ctrl - H. c) To use the Preboot CLI to configure RAID, enter CTRL-Y. d) Type the following command: -ldinfo -l0 -a0 -ldinfo -l0 -a1 This command displays the number of drives, RAID level, and so forth for the specified logical drive. There should be 8 drives each in two separate RAID 5 arrays for logical drive 0 and 1. Step 2 Use the following sequence of commands to set the recommended RAID configuration; two RAID 5 volumes of 8 drives each: a) Enter CTRL-Y to enter the Preboot CLI when prompted during boot b) Enter the following Preboot CLI command to clear configuration: -cfgclr -a0 -cfgclr -a1 Step 3 To determine the enclosure ID and drive numbering, which is required before you can configure RAID, run the following: -encinfo -a0 -page 20 -encinfo -a1 -page 20 This command can generate more than one page of output, so enter -page 20 to look at 20 lines at a time. Look for the Device ID of the enclosure that has a non-zero Number of Physical Drives. Use this Device ID (also called Enclosure ID) in the following commands. There is a single enclosure for Cisco UCS C260 M2 Rack-Mount Server. The enclosure ID is not predictable, so you need to substitute the Device ID acquired, above, for <encl> in the commands, below. When all drives are in a single enclosure, the slot numbering starts at zero. This may not be true in all cases, so verify the slot numbering with the following command: -pdinfo -physdrv [<encl>:0] -a0
Note

Step 4

If this command generates meaningful output, the drives start at zero. If it generates an error, the drives start at one. Please substitute your enclosure ID for <encl> in the commands, below. If you have determined your drives start at one, above, you need to start with drive one instead of zero Use the following command to setup RAID 5 on the existing 8 drives on each RAID controller:
Note

Step 5

-cfgldadd -r5 [<encl>:0, <encl>:1, <encl>:2, <encl>:3, <encl>:4, <encl>:5, <encl>:6, <encl>:7] -a0 -cfgldadd -r5 [<encl>:0, <encl>:1, <encl>:2, <encl>:3, <encl>:4, <encl>:5, <encl>:6, <encl>:7] -a1
Note

To clear data on previously used drives and initialize a new array, use the -ldinit -start -full -l0 -a0 command. Allow command to finish before exiting the Preboot CLI.

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Step 6 Step 7

After you configure the logical volume, exit the Preboot CLI by entering q. During the boot process, make sure that Quiet Boot is disabled, and press Ctrl - H at the LSI screen when prompted. This brings you to the MegaRaid BIOS Configuration utility. At this screen, you will see 2 LSI MegaRAID SAS adapters. Select Adapter 0 to begin and click Start. Select New Configuration and click Next. Select Manual Configuration.

Step 8 Step 9

Step 10 On the next screen, you need to add drives to a Drive Group. Select one drive and then select all others by holding down on Shift and the down arrow key. Click Add to Array. Step 11 Click Accept DG. Step 12 The drive group must be added to a span. Select DG0 and click Add to Span. Step 13 Once the drive group is part of a span, you can configure RAID on it. a) Select RAID 5 from the list of available options. b) (Optional) Cisco recommends that you select 128KB from the Strip Size drop down list. Step 14 Set Read Policy to read ahead = always. Step 15 Set Write Policy to one of the following: - write back with bbu- if using a RAID card with SuperCap (e.g. RAID-9266CV) - always write back if using a RAID card with legacy Battery Back-Up (BBU) instead of SuperCap (e.g. RAID-9266). This option helps prevent a UC application performance impact in the event that the BBU goes into learning mode or the battery dies. Whenever possible, use the new RAID cards with SuperCap and make sure the UCS is attached to an Uninterruptible Power Supply (UPS). Step 16 Click Update Size to finalize the RAID 5 volume and to determine the size of the resulting volume. It will work out to 1.903 TB. You are presented with a warning relating to BBU, as the BBU is used whenever possible, but with the understanding that if the BBU is discharged or undergoing a learning cycle, performance will be degraded. Click Yes if this is acceptable.
Note

Step 17 Click Next on the next screen to accept the Virtual Drive you just created (VD 0). Step 18 Click Next. At the next screen, you are presented with the option to initialize the array. Click: a) Fast Initialize b) Go c) Set Boot Drive d) Go Step 19 The RAID configuration is now complete for the first RAID controller. Go back to the controller selection by clicking on Controller selection. This time, select Adapter 1. Step 20 Repeat all steps performed for Adapter 0 with this new Adapter to set up the second RAID 5 array.

Set up BIOS boot order for Cisco C260 rack-mount server TRC1
The hard drive is not selectable in the BIOS Boot Order menu until the first logical volume has been defined. Once RAID has been configured, you need to make the second boot device the hard drive, as described in the following procedure:

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Procedure
Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Press F2 during boot to enter BIOS setup. Move the cursor over to Boot Options. Verify that the CD ROM is selected for Boot Option #1. Verify that the hard drive (the RAID 5 Array) is selected for Boot Option #2. Verify that VT is enabled in advanced CPU options. Verify that VT I/O Redirection is disabled in the CPU options. The server will now try to boot the CD ROM drive first and the hard drive second.

Disk management for Cisco UCS C260 M2 rack-mount server TRC1


The Cisco UCS C260 M2 Rack-Mount Server comes with 16 hard drives. These drives were configured into two logical volumes and require no further management at this point. Disks are hot-swappable. This does not mean that you will be able to swap drives ad-hoc on failures. A process exists to swap drives. When a drive fails, you need to: Reboot and enter the Preboot CLI Mark the defective drive for removal using -PdPrpRmv -physdrv [<encl>:<slot>] -a0 Replace the drive The RAID array is rebuilt automatically when the replacement disk is inserted.

Note

Although Preboot CLI is recommended, it is also possible to perform this task through the LSI MegaRaid GUI, where you can swap drives out on the fly without having to power-cycle the server to get into the preboot CLI. However, this requires you to procure a separate machine (Windows or Linux) on the same subnet as the ESXi host, installed with the LSI MegaRaid utility.

ESXi installation and setup for C260 M2 rack-mount server TRC1


The following sections provide a sequence of steps for bringing ESXi into service at the customer site. Preparation for ESXi Installation Prior to installing ESXi, it is assumed that: The IPL order in the BIOS is configured to boot the CDROM first For the Cisco UCS C260 M2 Rack-Mount Server, the 16 drives are configured in two separate RAID-5 arrays. These steps should have been performed by the factory prior shipping.

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Cisco Unified Communications Manager on virtualized servers UCS C260 rack-mount server TRC1

Installing ESXi ESXi 4.0, ESXi 4.1 and ESXi 5.0 are supported. To determine which ESXi version is required for the application you are intending to deploy, see: http://docwiki.cisco.com/wiki/Unified_Communications_ VMWare_Requirements#Supported_Versions_of_VMware_vSphere_ESXi Install ESXi on one of the RAID-5 arrays. Both RAID arrays are acceptable. ESXi Installation takes less than 5 minutes. Once installation is complete, remove the install CD and reboot the machine. Following a reboot, a grey and yellow ESXi console is displayed with 2 options: F2 to customize the system F12 to restart or halt the system At this point, press F2 and configure the system in accordance with your network. Installing vSphere Client Once the host is on the network, you can browse to its IP address to bring up a web-based interface. The vSphere client is Windows-based, so the download and install must be performed from a Windows PC. This install proceeds like any other Windows application install, and takes only a few minutes to perform. Once the vSphere client is installed, you can bring it up and log into the host using the host name or IP address, the root login ID, and the password configured, above. The host may also be joined to a vCenter if available and if you wish to manage the host through vCenter. Configuring LOM NICs and Virtual Switches The following options may be configured: Simple vSwitch0 (default VMware virtual switch) For larger datacenters using vCenter, you can configure distributed virtual switches (ex: distributed vSwitch or the Nexus 1000V distributed virtual switch) For all options, you must define a port group for each VLAN running on the virtual switch. These port groups are selected when configuring a Virtual Machines network adapter, to place the virtual machine on a given LAN.

VM installation and configuration C260 M2 rack-mount server TRC1


ISOs and VM Templates
ISOs are available on the media kit you receive with the Cisco UCS C260 M2 Rack-Mount Server, and the templates are posted to Cisco.com.

Using the vSphere Client to Create the VM


Cisco provides templates on a URL to download and transfer to a host. Use the following procedure to create the VM:

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Procedure
Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Deploy the appropriate OVA template for their application using the CCO URL as the source. Make the CDROM drive available to the newly deployed VM. Click on Options > Boot Options > The next time the virtual machine boots, force entry into BIOS Setup Screen. Insert the installation media (from the media kit) in the system CDROM drive. Power on the VM, select Boot and promote CD ROM to boot before the hard drive. Save BIOS settings and boot. You should be in the normal install screens for your application at this point. For more information on the Cisco UCS C-Series Rack-Mount Server, go to the following URL: http:// www.cisco.com/en/US/docs/unified_computing/ucs/c/sw/gui/config/guide/1.1.1/b_Cisco_UCS_C-Series_ Servers_Integrated_Management_Controller_Configuration_Guide_1_1_1.html To view the list of product installation and configuration guides for Cisco UCS C-Series Integrated Management Controller, go to the following URL: http://www.cisco.com/en/US/products/ps10739/products_installation_ and_configuration_guides_list.html To view the list of product installation and configuration guides for Cisco UCS Manager, go to following URL: http://www.cisco.com/en/US/products/ps10281/products_installation_and_configuration_guides_ list.html

Migrate to Cisco UCS C260 M2 Rack-Mount Server TRC1


Migrating from a Media Convergence Server (MCS server) to a Cisco UCS C260 M2 Rack-Mount Server server follows a procedure that is very similar to replacing server hardware, which is described in the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager. The following table provides an overview of the migration process and references to other pertinent documentation. Configuration steps Step 1 Review the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager. This document describes how to replace server hardware, which is very similar to migrating from an MCS server to a Cisco UCS C260 M2 Rack-Mount Server. You should perform the documents pre-replacement and post-replacement tasks, and review the procedures for installing Cisco Unified Communications Manager and migrating data. Related procedures and topics Replacing a Single Server or Cluster for Cisco Unified Communications Manager

Step 2

Upgrade the MCS server to Cisco Unified Communications Cisco Unified Manager Release 8.0(2) or later. Communications Operating System Administration Guide

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Cisco Unified Communications Manager on virtualized servers UCS C260 rack-mount server TRC1

Configuration steps Step 3

Related procedures and topics

If the UCS VM will use a different IP address or hostname Refer to the topic than the MCS server, change the IP address and hostname of Changing the Cluster IP the MCS server to the values that the UCS VM will use. Addresses for Publisher Servers That Are Defined This is required for DRS backup and restore to work. by Host Name in the Changing the IP Address and Host Name for Cisco Unified Communications Manager guide. Perform a DRS backup on the MCS server. Disaster Recovery System Administration Guide

Step 4

Step 5

Use the Answer File Generator to generate a license MAC New licensing procedure for the Cisco UCS C260 M2 Rack-Mount Server. The license customer impact, on page MAC is required to obtain licenses for the server. 63 After you obtain the license MAC, you can rehost the licenses Installing Cisco Unified for your new server. Communications Manager

Step 6

Create the virtual machine (VM) on the Cisco UCS C260 M2 Install Cisco UCS C260 Rack-Mount Server that will be used as the replacement for rack-mount server TRC1, the MCS node. on page 9 Install the same release of Cisco Unified Communications Manager on the Cisco UCS C260 M2 Rack-Mount Server that you installed on the MCS server. Install Cisco UCS C260 rack-mount server TRC1, on page 9 Installing Cisco Unified Communications Manager

Step 7

Step 8

Perform a DRS restore to restore the data backed up from the Disaster Recovery System MCS server to the Cisco UCS C260 M2 Rack-Mount Server. Administration Guide Upload the new licenses to the Cisco UCS C260 M2 Rack-Mount Server. New licensing procedure customer impact, on page If you did not obtain licenses for the new server already, you 63 must request the licenses first. Cisco Unified Communications Note The previous license will no longer be valid. However, you have 30 additional days in which to Operating System Administration Guide use your previous license. Refer toNew licensing procedure customer impact, on page 63

Step 9

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Cisco Unified Communications Manager on virtualized servers UCS C260 rack-mount server TRC1

Cisco UCS C260 M2 rack-mount server TRC1 daily operations


At this point the application is installed and in operation. Daily operations from the application's viewpoint are no different from installation on a physical server, including: Application configuration and integration with other applications RTMT performance monitoring SNMP monitoring and alarms DRS backup and restore CDR collection Device, trunk, gateway configuration and monitoring The following sections describe how to perform these tasks. Monitoring Hardware from the VM Applications running in a VM have no ability to monitor the physical hardware. Any hardware monitoring must be done from the CIMC, ESXi plugins, vCenter or by physical inspection (for flashing LEDs, and so on). Monitoring of hardware is the customer's responsibility. It is assumed the customer is familiar with virtualized environments and has the know how to manage hardware in these environments. Monitoring from CIMC The CIMC provides the following hardware monitoring: An overview of CPU, memory and power supply health An overview of hardware inventory, including CPUs, Memory, Power Supplies and Storage Monitoring of sensors for Power Supplies, Fans, Temperature,Voltage and Current A system event log that contains BIOS and Sensor entries LSI MegaRAID controller information, which includes physical and virtual drive layout and Battery Backup Unit information from the Inventory -> Storage tab. This information was usually accessible for earlier UCS servers only by installing the MegaRAID plugin from ESXi. Monitoring from ESXi Monitoring server health from ESXi is possible by: Logging into the ESXi console and inspecting system /var/log/messages for telltale entries Monitoring from vSphereClient and vCenter The vSphere Client provides the following monitoring: Hardware and system alarms defined under the Alarms tab in the vSphere Client when logged into vCenter.

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Cisco Unified Communications Manager on virtualized servers Cisco UCS C240 M3 rack-mount server TRC1

VM resource usage under the Virtual Machines tab in the vSphere Client, as well as under the Performance tab for each VM Host performance and resource usage under the Performance tab for the Host.

Cisco UCS C240 M3 rack-mount server TRC1


Cisco supports running Cisco Unified Communications Manager on the Cisco UCS C240 M3 Rack-Mount server tested reference configuration 1 (TRC1). For more information about tested reference configurations for specific server models, see http://docwiki.cisco.com/wiki/Tested_Reference_Configurations_%28TRC%29. For information on installation, upgrade, and migration to the Cisco UCS C240 M3 Rack-Mount server TRC1, see the related topics. Related Topics System requirements for Cisco UCS C240 M3 rack-mount server TRC1, on page 19 VMware feature support, on page 4 Install and set up Cisco C240 M3 rack-mount server TRC1, on page 20 Set up CIMC for Cisco C240 M3 rack-mount server TRC1, on page 22 Set up RAID for Cisco C240 M3 rack-mount server TRC1, on page 22 Set up BIOS boot order for Cisco C240 M3 rack-mount server TRC1, on page 26 Disk management for Cisco UCS C240 M3 rack-mount server TRC1, on page 26 ESXi installation and setup for C240 M3 rack-mount server TRC1, on page 27 VM installation and configuration Cisco C240 M3 rack-mount server TRC1, on page 28 Migrate to Cisco C240 M3 rack-mount server TRC1, on page 28 Cisco C240 M3 rack-mount server TRC1 daily operations, on page 30

System requirements for Cisco UCS C240 M3 rack-mount server TRC1


To run Cisco UCS C240 M3 Rack-Mount Server, your system must meet the requirements listed in the following table.
Table 3: System requirements

This parameter... Supported Virtual Machine Configuration

...Must be this value to meet the Cisco supported configuration. Refer to the documentation at: http://www.cisco.com/go/uc-virtualized Use the Cisco-provided OVA template to create VMs, to ensure that the VMs are correctly configured. Refer to the Download virtual machine templates (OVA Templates), on page 64 For more information about virtual machine configurations, refer to the documentation at: http://docwiki.cisco.com/wiki/ Unified_Communications_Virtualization_Downloads_%28including_OVA/ OVF_Templates%29.

IOPS per virtual machine (VM)

Refer to the documentation at: http://www.cisco.com/go/uc-virtualized

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This parameter... CPU and RAM over subscription VMware version

...Must be this value to meet the Cisco supported configuration. None For vSphere ESXi version compatibility including minimum required version of vSphere ESXi, see http://docwiki.cisco.com/wiki/Unified_ Communications_VMWare_Requirements#Supported_Versions_of_ VMware_vSphere_ESXi .

To operate Cisco UCS C240 M3 Rack-Mount Server successfully, you should have the experience and skills to manage a host server running VMware ESXi. If you do not have this experience and want to obtain the required information quickly, consider using VMware GO, a Web-based application that facilitates VMware installations. For more information, refer to the VMware GO documentation.

Note

Even if you use VMware GO, you still need to use the supported VMware configuration on Cisco UCS C240 M3 Rack-Mount Server, which are documented at both http://www.cisco.com/go/swonly and http:/ /www.cisco.com/go/uc-virtualized.

Install and set up Cisco C240 M3 rack-mount server TRC1


Before You Begin
To prepare to install a Cisco UCS C240 M3 Rack-Mount Server TRC1 in a standalone configuration (it is not in a datacenter), Cisco recommends that you allocate the following resources before installation: Space in a rack to receive a Cisco UCS C240 M3 Rack-Mount Server. This rack needs to accommodate the square mount rails shipped with Cisco UCS C240 M3 Rack-Mount Servers. 8 to 11 Ethernet ports on a switch close to the Cisco UCS C240 M3 Rack-Mount Server: One standard Ethernet port for the dedicated CIMC management port, if desired. Eight ports for the quad-port Intel NICs. Two ports for the LOM NICs, if required. An IP address for CIMC management. If the dedicated port is used, it should be attached to the appropriate LAN. A VLAN ID and IP address for the host. This is the Cisco UCS C240 M3 Rack-Mount Server ESXi management address. A hostname and configure the DNS, if desired, for the hostname. VLAN IDs and IP addresses for the VMs. Upon receipt of the Cisco UCS C240 M3 Rack-Mount Server: Install the C-240 M3 Rack-Mount Server in the rack. Attach the CIMC management port to the designated switch port.

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Attach the LOM NICs to their designated, trunked switch ports. Attach a VGA console, or a KVM to the VGA and keyboard ports. This is necessary until CIMC has been configured.

Configuration checklist for installing and configuring the server


The following table provides a checklist of the major steps required to install and configure a Cisco UCS C240 M3 Rack-Mount Server TRC1. The Purpose column contains references to documentation that is related to the step.

Procedure
Command or Action Step 1 Prepare to install the server. Purpose Cisco UCS C240 M3 rack-mount server TRC1, on page 19 Cisco UCS C240 Installation and Service Guide Step 2 Step 3 Physically install and connect the server. Cisco UCS C240 Installation and Service Guide Power on the server and configure Cisco Set up CIMC for Cisco C240 M3 rack-mount server Integrated Management Controller TRC1, on page 22 (CIMC) for remote management. Cisco UCS C240 Installation and Service Guide Configure the 16 drives as two 8-drive RAID-5 logical volumes Set up RAID for Cisco C240 M3 rack-mount server TRC1, on page 22 Cisco UCS C240 Installation and Service Guide Step 5 Configure the BIOS Boot Order. Set up BIOS boot order for Cisco C240 M3 rack-mount server TRC1, on page 26 Cisco UCS C240 Installation and Service Guide Step 6 Install and configure VMware ESXi. Refer to System requirements for Cisco UCS C240 M3 rack-mount server TRC1, on page 19 for the supported versions of VMware ESXi. Install and configure virtual machines (VMs). ESXi installation and setup for C240 M3 rack-mount server TRC1, on page 27 Cisco UCS C-Series Servers VMware Installation Guide VMware ESXi documentation Step 7 VM installation and configuration Cisco C240 M3 rack-mount server TRC1, on page 28 Download virtual machine templates (OVA Templates), on page 64 Step 8 Join the host to a Virtual Center (optional) ESXi installation and setup for C240 M3 rack-mount server TRC1, on page 27

Step 4

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Set up CIMC for Cisco C240 M3 rack-mount server TRC1


Configuring the CIMC allows you to perform all subsequent configuration and installation using the CIMC console. In addition, the CIMC provides a measure of hardware monitoring. Follow this procedure to configure CIMC:

Procedure
Step 1 Attach a VGA console and keyboard directly to the server using a) A dedicated Ethernet management port on the Cisco UCS C240 M3 Rack-Mount Server. This does not require a VLAN and is the simplest to configure. This is a single NIC and there is no redundancy for the CIMC using this configuration. b) The LOM NICs. Although this option is available, Cisco does not recommend it. During boot, press F8 to enter the CIMC configuration. In the CIMC configuration screen, under IPV4 (Basic): a) Clear the DHCP enabled check box using the spacebar. b) Enter values for the CIMC IP address, subnet mask, and gateway. Leave VLAN (Advanced) clear. Under Default User (Basic), enter the default CIMC user, admin, and a password. Note The CIMC username is not configurable and is set to admin. Once configured, the CIMC is accessible through http. Point a browser to the IP address that you configured and login as admin, using the password that you configured.

Step 2 Step 3

Step 4 Step 5

Step 6

Set up RAID for Cisco C240 M3 rack-mount server TRC1


Configure the RAID settings to the following specifications: Set up the 16 drives present on the system as two 8-drive RAID-5 logical volumes. With eight 300GB drives, this corresponds to a total storage capacity of 1.93 TB each, as seen by ESXi. During boot, the system asks you to enter either Ctrl-H or Ctrl-Y. To use the Preboot CLI to configure RAID, enter CTRL-Y and follow the steps in the procedure Set up RAID with Preboot CLI for Cisco C240 M3 rack-mount server TRC1, on page 22. To use the GUI to configure RAID, enter Ctrl - H and follow the steps in the procedure Set up RAID from the GUI for C240 M3 rack-mount server TRC1, on page 24.

Set up RAID with Preboot CLI for Cisco C240 M3 rack-mount server TRC1
Use the following sequence of commands to set the recommended RAID configuration; two 8-drive RAID-5 logical volumes:

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Cisco Unified Communications Manager on virtualized servers Cisco UCS C240 M3 rack-mount server TRC1

Important

If required, use the following settings for the Read and Write policies: Set Read Policy to read ahead = always. Set Write Policy to one of the following: write back with bbu if using a RAID card with SuperCap (for example: RAID-9266CV) always write back if using a RAID card with legacy Battery Back-Up (BBU) instead of SuperCap (e.g. RAID-9266). This option helps prevent a UC application performance impact in the event that the BBU goes into learning mode or the battery dies. Whenever possible, use the new RAID cards with SuperCap and make sure the UCS is attached to an Uninterruptible Power Supply (UPS).

Procedure
Step 1 Check your current RAID configuration: a) During boot, the system asks you to enter either Ctrl-H or Ctrl-Y b) To use the GUI to configure RAID, enter Ctrl - H and follow the steps in the procedure Set up RAID from the GUI for C240 M3 rack-mount server TRC1, on page 24. c) To use the Preboot CLI to configure RAID, enter CTRL-Y. d) Type the following commands: -ldinfo -l0 -a0 -ldinfo -l1 -a0 These commands display the number of drives, RAID level, and so forth for the specified logical drive. There should be 8 drives each in two separate RAID-5 arrays for logical drive 0 and 1. Step 2 Use the following sequence of commands to set the recommended RAID configuration; two 8-drive RAID-5 logical volumes: a) Enter CTRL-Y to enter the Preboot CLI when prompted during boot b) Enter the Preboot CLI command -cfgclr -a0 to clear the configuration. To determine the enclosure ID and drive numbering, which is required before you can configure RAID, run the following command: -encinfo -a0 -page 20 This command can generate more than one page of output, so enter -page 20 to look at 20 lines at a time. Look for the Device ID of the enclosure that has a non-zero Number of Physical Drives. Use this Device ID (also called Enclosure ID) in the following commands. There are two enclosures for a Cisco UCS C240 M3 Rack-Mount Server TRC1. The enclosure ID is not predictable, so you must substitute the Device ID acquired above for <encl> in the commands below. When all drives are in a single enclosure, the slot numbering starts at zero. This may not be true in all cases, so verify the slot numbering with the following command: -pdinfo -physdrv [<encl>:0] -a0
Note

Step 3

Step 4

If this command generates meaningful output, the drives start at zero. If it generates an error, the drives start at one.
Note

Substitute your enclosure ID for <encl> in the commands below.

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Step 5

Use the following commands to setup RAID 5 on the existing 8 drives on each RAID controller: Note The following example assumes that the drive numbering starts at 1. cfgldadd r5 [<encl>:1, <encl>:2, <encl>:3, <encl>:4, <encl>:5, <encl>:6, <encl>:7, <encl>:8] a0 cfgldadd r5 [<encl>:9, <encl>:10, <encl>:11, <encl>:12, <encl>:13, <encl>:14, <encl>:15, <encl>:16] a0

Step 6

The following commands are not necessary for new drives that have not been used. Use the -ldinit -start -l0 -a0 and ldinit start l1 a0 commands to perform a fast initialize. To clear data on previously used drives and to slow (or full) initialize a new array, use the -ldinit -start -full -l0 -a0 and -ldinit -start -full -l1 -a0 commands. Allow the commands to finish before exiting the Preboot CLI. When both commands ldinit showprog l0 a0 and ldinit showprog l1 a0 show that initialization is not running, it is safe to exit the Preboot CLI. Note Cisco has noticed that a slow initialize can take up to 95 minutes or more to fully complete for array sizes of 1 TB+ that are used in a UCS C240 M3 Rack-Mount Server TRC1 deployment.

Step 7

After you configure the logical volume, exit the Preboot CLI by entering q. Note The LSI adapter has factory default values for the drive rebuild rate, patrol read rate, and other settings. Cisco recommends leaving the default values unchanged.

Set up RAID from the GUI for C240 M3 rack-mount server TRC1 Procedure
Step 1 During the boot process, make sure that Quiet Boot is disabled. a) Press Ctrl - H at the LSI screen when prompted. b) This brings you to the MegaRaid BIOS Configuration utility. Click Start. On the next screen a) Select New Configuration. b) Click Next. When prompted on the next screen to clear the configuration, click Yes. On the next screen a) Select Manual Configuration. b) Click Next. On the next screen, you add the first eight drives to a Drive Group. a) Click on one drive and then select the other drives by holding down on Shift and the down arrow key. b) Click Add to Array. c) Click Accept DG. d) On the same screen, you add the remaining eight drives to another Drive Group. Click on Drive9 and then select all other drives by holding down on Shift and the down arrow key. e) Click Add to Array.

Step 2

Step 3 Step 4

Step 5

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f) Click Accept DG. g) Click Next to accept the Drive Group. Step 6 The drive group must be added to a span. a) Select Drive Group0. b) Click Add to Span. c) Click Next to accept the span definition. Once the drive group is part of a span, you can configure RAID on it. a) Select RAID 5 from the list of available options. b) Select 128KB from the Strip Size drop down list. c) Set Read Policy to read ahead = always. d) Set Write Policy to one of the following: - write back with bbu- if using a RAID card with SuperCap (e.g. RAID-9266CV) - always write back if using a RAID card with legacy Battery Back-Up (BBU) instead of SuperCap (e.g. RAID-9266). This option helps prevent a UC application performance impact in the event that the BBU goes into learning mode or the battery dies. Whenever possible, use the new RAID cards with SuperCap and make sure the UCS is attached to an Uninterruptible Power Supply (UPS). e) Click Update Size to finalize the RAID 5 volume and to determine the size of the resulting volume. It will work out to 1.903 TB. f) Click Accept to accept the virtual drive definition. g) Click Next.
Note

Step 7

Step 8

You are presented with a warning relating to BBU, as the BBU is used whenever possible, but with the understanding that if the BBU is discharged or undergoing a learning cycle, performance will be degraded. Click Yes if this is acceptable. Click Back on the next screen, to go back and add the second RAID-5 array (VD 1).

Step 9

Step 10 Select Drive Group 1 from the drop down list. a) Click Add to Span. b) Click Next. Step 11 At the Raid selection screen a) Select RAID 5 from the list of available options. b) Select 128KB from the Strip Size drop down list. c) Select Write Policy as Write Back with BBU. d) Click Update Size. e) Click Accept to accept the new virtual VD1. Step 12 Click Yes at the BBU warning screen. Step 13 Click Next at the Virtual Drive Definition screen, to indicate that you are finished defining virtual drives. Step 14 Click Accept at the Configuration Preview screen to accept the RAID configuration. Step 15 Click Yes to save the configuration. Step 16 Click Yes to start drive initialization. Step 17 Click Home to exit the configuration wizard when both drives report their status as Optimal. Step 18 Click Exit to exit the GUI.

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Note

After RAID configuration is complete on the drives, the system may try to initialize (format) the new RAID array. When this happens, the current initialization progress can be seen from the Web BIOS screen. Wait for the background initialization to complete before proceeding with any of the subsequent server configuration steps such as installing ESXi. Cisco has noticed that a slow initialize can take up to 95 minutes or more to fully complete for array sizes of 1 TB+ used in a UCS C240 M3 Rack-Mount Server TRC1 deployment.

Set up BIOS boot order for Cisco C240 M3 rack-mount server TRC1
Note

Cisco does not support or restrict customers to any specific version of BIOS. The current version is assumed to be compatible with the latest release of ESXi. The same is true for the BIOS configuration. The default BIOS settings as shipped from the factory require no modification. The hard drive is not selectable in the BIOS Boot Order menu until the first logical volume has been defined. Once RAID has been configured, make the second boot device the hard drive, as described in the following procedure:

Procedure
Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Press F2 during boot to enter BIOS setup. Move the cursor over to Boot Options. Verify that the Cisco Virtual CD/DVD (Virtual CD/DVD drive) is selected for Boot Option #1. Verify that the hard drive (one of the RAID-5 arrays) is selected for Boot Option #2. Verify that VT is enabled in advanced CPU options. Verify that VT I/O Redirection is disabled in the CPU options. The server will now try to boot the virtual CD drive first and the hard drive second.

Disk management for Cisco UCS C240 M3 rack-mount server TRC1


The Cisco UCS C240 M3 Rack-Mount Server TRC1 comes with 16 hard drives. These drives were configured as two 8-drive RAID-5 logical volumes and require no further management at this point. Disks are hot-swappable. This does not mean that you can swap drives ad-hoc on failures. A process exists to swap drives. When a drive fails, you must: Reboot and enter the Preboot CLI Mark the defective drive for removal using -PdPrpRmv -physdrv [<encl>:<slot>] -a0 Replace the drive The RAID array is rebuilt automatically when the replacement disk is inserted.

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Cisco Unified Communications Manager on virtualized servers Cisco UCS C240 M3 rack-mount server TRC1

Note

Although Preboot CLI is recommended, it is also possible to perform this task through the LSI MegaRaid GUI, where you can swap drives out without having to power-cycle the server to get into the Preboot CLI. However, this requires you to procure a separate machine (Windows or Linux) on the same subnet as the ESXi host, installed with the LSI MegaRaid utility.

ESXi installation and setup for C240 M3 rack-mount server TRC1


The following sections provide a sequence of steps for bringing ESXi into service at the customer site. Preparation for ESXi Installation Prior to installing ESXi, it is assumed that: The IPL order in the BIOS is configured to boot the virtual CD/DVD first. For the Cisco UCS C240 M3 Rack-Mount Server TRC1, the 16 drives are configured as two separate RAID-5 arrays. These steps should have been performed by the factory prior to shipping. Installing ESXi To determine which ESXi version is required for the application you are deploying, see: http:// docwiki.cisco.com/wiki/Unified_Communications_VMWare_Requirements#Supported_Versions_of_ VMware_vSphere_ESXi. Install ESXi on one of the RAID-5 arrays. You can install ESXi on either of the two arrays. ESXi installation takes less than five minutes. Once the installation is complete, remove the install CD and reboot the machine. Following the reboot, a grey and yellow ESXi console is displayed with two options: F2 to customize the system. F12 to restart or halt the system. At this point, press F2 and configure the system in accordance with your network. Installing vSphere Client Once the host is on the network, you can browse to its IP address to bring up a web-based interface. The vSphere client is Windows-based, so you must perform the download and installation from a Windows PC. The installation proceeds like any other Windows application installation, and completes in a few minutes. Once the vSphere client is installed, you can bring it up and log into the host using the host name or IP address, the root login ID, and the password that you configured. The host may also be joined to a vCenter if available and if you wish to manage the host through vCenter. Configuring LOM NICs and Virtual Switches You can configure the following options:

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Simple vSwitch0 (the default VMware virtual switch). For larger datacenters using vCenter, you can configure distributed virtual switches such as the distributed vSwitch or the Nexus 1000V distributed virtual switch. For all options, you must define a port group for each VLAN running on the virtual switch. These port groups are selected when configuring a virtual machine network adapter to place the virtual machine on a given LAN.

VM installation and configuration Cisco C240 M3 rack-mount server TRC1


ISOs and VM templates
DVDs are available in the media kit that you receive with the Cisco UCS C240 M3 Rack-Mount Server TRC1, and the OVA templates are posted to Cisco.com.

Using the vSphere client to create the VM


Cisco provides templates on a URL to download and transfer to a host. Use the following procedure to create the VM:

Procedure
Step 1 Step 2 Step 3 Step 4 Step 5 Deploy the appropriate OVA template for your application using the Cisco.com URL as the source. Make the virtual CD drive available to the newly deployed VM. Refer to the Release Notes for the OVA that you are deploying for instructions on setting up the BIOS boot order. Map the installation media (from the media kit) to the virtual CD/DVD drive. Save the BIOS settings and boot. You should be in the normal install screens for your application at this point.

Migrate to Cisco C240 M3 rack-mount server TRC1


Migrating from a Media Convergence Server (MCS server) to a Cisco UCS C240 M3 Rack-Mount Server follows a procedure that is very similar to replacing server hardware, which is described in the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager. The following table provides an overview of the migration process and references to other pertinent documentation.

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Cisco Unified Communications Manager on virtualized servers Cisco UCS C240 M3 rack-mount server TRC1

Configuration steps Step 1 Review the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager. This document describes how to replace server hardware, which is very similar to migrating from an MCS server to a Cisco UCS C240 M3 Rack-Mount Server. You should perform the documented pre-replacement and post-replacement tasks, and review the procedures for installing Cisco Unified Communications Manager and migrating data.

Related procedures and topics Replacing a Single Server or Cluster for Cisco Unified Communications Manager

Step 2

Upgrade the MCS server to Cisco Unified Communications Cisco Unified Manager Release 8.0(2) or later. Communications Operating System Administration Guide If the UCS VM will use a different IP address or hostname Refer to the topic than the MCS server, change the IP address and hostname of Changing the Cluster IP the MCS server to the values that the UCS VM will use. Addresses for Publisher Servers That Are Defined This is required for DRS backup and restore to work. by Host Name in the Changing the IP Address and Host Name for Cisco Unified Communications Manager guide. Perform a DRS backup on the MCS server. Disaster Recovery System Administration Guide

Step 3

Step 4

Step 5

Use the Answer File Generator to generate a license MAC New licensing procedure for the Cisco UCS C240 M3 Rack-Mount Server. The license customer impact, on page MAC is required to obtain licenses for the server. 63 After you obtain the license MAC, you can rehost the licenses Installing Cisco Unified for your new server. Communications Manager

Step 6

Create the virtual machine (VM) on the Cisco UCS C240 M3 Install and set up Cisco Rack-Mount Server that will be used as the replacement for C240 M3 rack-mount the MCS node. server TRC1, on page 20 Install the same release of Cisco Unified Communications Manager on the Cisco UCS C240 M3 Rack-Mount Server that you installed on the MCS server. Install and set up Cisco C240 M3 rack-mount server TRC1, on page 20 Installing Cisco Unified Communications Manager

Step 7

Step 8

Perform a DRS restore to restore the data backed up from the Disaster Recovery System MCS server to the Cisco UCS C220 M3 Rack-Mount Server. Administration Guide

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Cisco Unified Communications Manager on virtualized servers Cisco UCS C240 M3 rack-mount server TRC1

Configuration steps Step 9 Upload the new licenses to the Cisco UCS C240 M3 Rack-Mount Server.

Related procedures and topics

New licensing procedure customer impact, on page If you did not obtain licenses for the new server already, you 63 must request the licenses first. Cisco Unified Communications Note The previous license will no longer be valid. However, you have 30 additional days in which to Operating System Administration Guide use your previous license. Refer toNew licensing procedure customer impact, on page 63

Cisco C240 M3 rack-mount server TRC1 daily operations


At this point the application is installed and in operation. Daily operations from the viewpoint of the application do not differ from an installation on a physical server, including: Application configuration and integration with other applications RTMT performance monitoring SNMP monitoring and alarms DRS backup and restore CDR collection Device, trunk, and gateway configuration and monitoring Monitoring Hardware from the VM Applications running in a VM can not monitor the physical hardware. You must monitor the hardware from the CIMC, ESXi plugins, vCenter or by physical inspection (for flashing LEDs, and so on). The customer is responsible for hardware monitoring. It is assumed the customer is familiar with virtualized environments and knows how to manage hardware in these environments. Monitoring from CIMC The CIMC provides the following hardware monitoring: An overview of CPU, memory and power supply health An overview of hardware inventory, including CPUs, memory, power supplies and storage Monitoring of sensors for power supplies, fans, temperature, voltage and current A system event log that contains BIOS and sensor entries LSI MegaRAID controller information, which includes physical and virtual drive layout and Battery Backup Unit information from the Inventory > Storage tab. This information was usually accessible for earlier UCS servers only by installing the MegaRAID plugin from ESXi.

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Cisco Unified Communications Manager on virtualized servers Cisco UCS C220 M3 rack-mount server TRC1

Monitoring from ESXi To monitor server health from ESXi: Log into the ESXi console and inspect system /var/log/messages for telltale entries Monitoring from vSphere client and vCenter The vSphere client provides the following monitoring: Hardware and system alarms defined under the Alarms tab in the vSphere client when logged into vCenter. VM resource usage under the Virtual Machines tab in the vSphere client, as well as under the Performance tab for each VM. Host performance and resource usage under the Performance tab for the host.

Cisco UCS C220 M3 rack-mount server TRC1


Cisco supports running Cisco Unified Communications Manager on the Cisco UCS C220 M3 Rack-Mount server tested reference configuration 1 (TRC1). For more information about tested reference configurations for specific server models, see http://docwiki.cisco.com/wiki/Tested_Reference_Configurations_%28TRC%29.

Note

Cisco UCS C220 M3 Rack-Mount server TRC1 is not supported for use with Cisco Business Edition 6000. Deploy Cisco Business Edition 6000 on Cisco UCS C220 M3 rack-mount server TRC2, on page 43. For information on installation, upgrade, and migration to the Cisco UCS C220 M3 Rack-Mount server TRC1, see the related topics. Related Topics System requirements for Cisco UCS C220 M3 rack-mount server TRC1, on page 31 VMware feature support, on page 4 Install and set up Cisco C220 M3 rack-mount server TRC1, on page 32 Set up CIMC for Cisco C220 M3 rack-mount server TRC1, on page 34 Set up RAID for Cisco C220 M3 rack-mount server TRC1, on page 34 Set up BIOS boot order for Cisco C220 M3 rack-mount server TRC1, on page 38 Disk management for Cisco UCS C220 M3 rack-mount server TRC1, on page 38 ESXi installation and setup for C220 M3 rack-mount server TRC1, on page 39 VM installation and configuration Cisco C220 M3 rack-mount server TRC1, on page 40 Migrate to Cisco C220 M3 rack-mount server TRC1, on page 40 Cisco C220 M3 rack-mount server TRC1 daily operations, on page 42

System requirements for Cisco UCS C220 M3 rack-mount server TRC1


To run Cisco UCS C220 M3 Rack-Mount Server, your system must meet the requirements listed in the following table.

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Cisco Unified Communications Manager on virtualized servers Cisco UCS C220 M3 rack-mount server TRC1

Table 4: System requirements

This parameter... Supported Virtual Machine Configuration

...Must be this value to meet the Cisco supported configuration. Refer to the documentation at: http://www.cisco.com/go/uc-virtualized Use the Cisco-provided OVA template to create VMs, to ensure that the VMs are correctly configured. Refer to the Download virtual machine templates (OVA Templates), on page 64 For more information about virtual machine configurations, refer to the documentation at: http://docwiki.cisco.com/wiki/ Unified_Communications_Virtualization_Downloads_%28including_OVA/ OVF_Templates%29.

IOPS per virtual machine (VM) CPU and RAM over subscription VMware version

Refer to the documentation at: http://www.cisco.com/go/uc-virtualized None For vSphere ESXi version compatibility including minimum required version of vSphere ESXi, see http://docwiki.cisco.com/wiki/Unified_ Communications_VMWare_Requirements#Supported_Versions_of_ VMware_vSphere_ESXi .

To operate Cisco UCS C220 M3 Rack-Mount Server successfully, you should have the experience and skills to manage a host server running VMware ESXi. If you do not have this experience and want to obtain the required information quickly, consider using VMware GO, a Web-based application that facilitates VMware installations. For more information, refer to the VMware GO documentation.

Note

Even if you use VMware GO, you still need to use the supported VMware configuration on Cisco UCS C220 M3 Rack-Mount Server, which are documented at both http://www.cisco.com/go/swonly and http:/ /www.cisco.com/go/uc-virtualized.

Install and set up Cisco C220 M3 rack-mount server TRC1


Before You Begin
To prepare to install a Cisco UCS C220 M3 Rack-Mount Server TRC1 in a standalone configuration (it is not in a datacenter), Cisco recommends that you allocate the following resources before installation: Space in a rack to receive a Cisco UCS C220 M3 Rack-Mount Server. This rack needs to accommodate the square mount rails shipped with Cisco UCS C220 M3 Rack-Mount Servers. 5 to 7 Ethernet ports on a switch close to the Cisco UCS C220 M3 Rack-Mount Server: One standard Ethernet port for the dedicated CIMC management port, if desired. Four ports for the quad-port Intel NIC. Two ports for the LOM NICs, if required.

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Cisco Unified Communications Manager on virtualized servers Cisco UCS C220 M3 rack-mount server TRC1

An IP address for CIMC management. If the dedicated port is used, it should be attached to the appropriate LAN. A VLAN ID and IP address for the host. This is the Cisco UCS C220 M3 Rack-Mount Server ESXi management address. A hostname and configure the DNS, if desired, for the hostname. VLAN IDs and IP addresses for the VMs. Upon receipt of the Cisco UCS C220 M3 Rack-Mount Server: Install the C-220 M3 Rack-Mount Server in the rack. Attach the CIMC management port to the designated switch port. Attach the LOM NICs to their designated, trunked switch ports. Attach a VGA console, or a KVM to the VGA and keyboard ports. This is necessary until CIMC has been configured.

Configuration checklist for installing and configuring the server


The following table provides a checklist of the major steps required to install and configure a Cisco UCS C220 M3 Rack-Mount Server TRC1. The Purpose column contains references to documentation that is related to the step.

Procedure
Command or Action Step 1 Prepare to install the server. Purpose Cisco UCS C220 M3 rack-mount server TRC1, on page 31 Cisco UCS C220 Installation and Service Guide Step 2 Step 3 Physically install and connect the server. Cisco UCS C220 Installation and Service Guide Power on the server and configure Cisco Set up CIMC for Cisco C220 M3 rack-mount server Integrated Management Controller TRC1, on page 34 (CIMC) for remote management. Cisco UCS C220 Installation and Service Guide Configure the drives as an 8 drive RAID-5 logical volume Set up RAID with Preboot CLI for Cisco C220 M3 rack-mount server TRC1, on page 35 Cisco UCS C220 Installation and Service Guide Step 5 Configure BIOS Boot Order. Set up BIOS boot order for Cisco C220 M3 rack-mount server TRC1, on page 38 Cisco UCS C220 Installation and Service Guide Step 6 Install and configure VMware ESXi. ESXi installation and setup for C220 M3 rack-mount Refer to System requirements for Cisco server TRC1, on page 39 UCS C220 M3 rack-mount server Cisco UCS C-Series Servers VMware Installation Guide

Step 4

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Command or Action TRC1, on page 31 for the supported versions of VMware ESXi. Step 7 Install and configure virtual machines (VMs).

Purpose VMware ESXi documentation VM installation and configuration Cisco C220 M3 rack-mount server TRC1, on page 40 Download virtual machine templates (OVA Templates), on page 64

Step 8

Join the host to a Virtual Center (optional)

ESXi installation and setup for C220 M3 rack-mount server TRC1, on page 39

Set up CIMC for Cisco C220 M3 rack-mount server TRC1


Configuring the CIMC allows you to perform all subsequent configuration and installation using the CIMC console. In addition, the CIMC provides a measure of hardware monitoring. Follow this procedure to configure CIMC:

Procedure
Step 1 Attach a VGA console and keyboard directly to the server using a) A dedicated Ethernet management port on the Cisco UCS C220 M3 Rack-Mount Server. This does not require a VLAN and is the simplest to configure. This is a single NIC and there is no redundancy for the CIMC using this configuration. b) The LOM NICs. Although this option is available, Cisco does not recommend it. During boot, press F8 to enter CIMC configuration. In the CIMC configuration screen, under IPV4 (Basic): a) Clear the DHCP enabled check box using the spacebar b) Enter values for the CIMC IP address, subnet mask, and gateway. Leave VLAN (Advanced) clear. Under Default User (Basic), enter the default CIMC user, admin, and a password. Note The CIMC username is not configurable and is set to admin. Once configured, the CIMC is accessible through http. Point a browser to the IP address that you configured and login as admin, using the password that you configured.

Step 2 Step 3

Step 4 Step 5

Step 6

Set up RAID for Cisco C220 M3 rack-mount server TRC1


Configure the RAID settings to the following specifications: The 8 drives present on the system are set up as an 8-drive RAID-5 logical volume.

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Cisco Unified Communications Manager on virtualized servers Cisco UCS C220 M3 rack-mount server TRC1

With eight 300GB drives, this corresponds to a total storage capacity of 1.93 TB, as seen by ESXi. During boot, the system asks you to enter either Ctrl-H or Ctrl-Y. To use the Preboot CLI to configure RAID, enter CTRL-Y and follow the steps in the procedure Set up RAID with Preboot CLI for Cisco C220 M3 rack-mount server TRC1, on page 35. To use the GUI to configure RAID, enter Ctrl - H and follow the steps in the procedure Set up RAID from the GUI for C220 M3 rack-mount server TRC1, on page 36.

Set up RAID with Preboot CLI for Cisco C220 M3 rack-mount server TRC1
Use the following sequence of commands to set the recommended RAID configuration; one 8-drive RAID-5 logical volume.

Important

If required, use the following settings for the Read and Write policies: Set Read Policy to read ahead = always. Set Write Policy to one of the following: write back with bbu if using a RAID card with SuperCap (for example: RAID-9266CV) always write back if using a RAID card with legacy Battery Back-Up (BBU) instead of SuperCap (e.g. RAID-9266). This option helps prevent a UC application performance impact in the event that the BBU goes into learning mode or the battery dies. Whenever possible, use the new RAID cards with SuperCap and make sure the UCS is attached to an Uninterruptible Power Supply (UPS).

Procedure
Step 1 Check your current RAID configuration: a) During boot, the system asks you to enter either Ctrl-H or Ctrl-Y b) To use the GUI to configure RAID, enter Ctrl - H and follow the steps in the procedure Set up RAID from the GUI for C220 M3 rack-mount server TRC1, on page 36. c) To use the Preboot CLI to configure RAID, enter CTRL-Y. d) Type the following command: -ldinfo -l0 -a0 This command displays the number of drives, RAID level, and so forth for the specified logical drive. There should be 8 drives in a RAID-5 array for logical drive 0. Step 2 Use the following sequence of commands to set the recommended RAID configuration; one 8-drive RAID-5 logical volume: a) Enter CTRL-Y to enter the Preboot CLI when prompted during boot. b) Enter the Preboot CLI command -cfgclr -a0 to clear the configuration. To determine the enclosure ID and drive numbering, which is required before you can configure RAID, run the following command: -encinfo -a0 -page 20

Step 3

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Cisco Unified Communications Manager on virtualized servers Cisco UCS C220 M3 rack-mount server TRC1

Step 4

This command can generate more than one page of output, so enter -page 20 to look at 20 lines at a time. Look for the Device ID of the enclosure that has a non-zero Number of Physical Drives. Use this Device ID (also called Enclosure ID) in the following commands. There is a single enclosure for a Cisco UCS C220 M3 Rack-Mount Server. The enclosure ID is not predictable, so you must substitute the Device ID acquired above for <encl> in the commands below. When all drives are in a single enclosure, the slot numbering starts at zero. This may not be true in all cases, so verify the slot numbering with the following command: -pdinfo -physdrv [<encl>:0] -a0
Note

If this command generates meaningful output, the drives start at zero. If it generates an error, the drives start at one. Substitute your enclosure ID for <encl> in the commands, below. If you have determined your drives start at one, start with drive one instead of zero Use the following command to setup RAID 5 on the existing 8 drives:
Note

Step 5

-cfgldadd -r5 [<encl>:0, <encl>:1, <encl>:2, <encl>:3, <encl>:4, <encl>:5, <encl>:6, <encl>:7] -a0 Step 6 The following commands are not necessary for new drives that have not been used. Use the -ldinit -start -l0 -a0 command to perform a fast initialize. To clear data on previously used drives and to slow (or full) initialize a new array, use the -ldinit -start -full -l0 -a0 command. Allow the command to finish before exiting the Preboot CLI. When the command ldinit showprog l0 a0 shows that initialization is not running, it is safe to exit the Preboot CLI. Note Cisco has noticed that a slow initialize can take up to 95 minutes or more to fully complete for array sizes of 1 TB+ that are used in a UCS C220 M3 Rack-Mount Server TRC1 deployment. Step 7 After you configure the logical volume, exit the Preboot CLI by entering q. Note The LSI adapter has factory default values for the drive rebuild rate, patrol read rate, and other settings. Cisco recommends leaving the default values unchanged.

Set up RAID from the GUI for C220 M3 rack-mount server TRC1 Procedure
Step 1 During the boot process, make sure that Quiet Boot is disabled. a) Press Ctrl - H at the LSI screen when prompted. b) This brings you to the MegaRaid BIOS Configuration utility. Click Start. On the next screen a) Select New Configuration. b) Click Next. When prompted on the next screen to clear the configuration, click Yes. On the next screen a) Select Manual Configuration.

Step 2

Step 3 Step 4

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Cisco Unified Communications Manager on virtualized servers Cisco UCS C220 M3 rack-mount server TRC1

b) Click Next. Step 5 On the next screen, you add drives to a Drive Group. a) Click on one drive and then select all other drives by holding down on Shift and the down arrow key. b) Click Add to Array. c) Click Accept DG. d) Click Next to accept the Drive Group. The drive group must be added to a span. a) Select Drive Group0. b) Click Add to Span. c) Click Next to accept the span definition. Once the drive group is part of a span, you can configure RAID on it. a) Select RAID 5 from the list of available options. b) (Optional) Cisco recommends that you select 128KB from the Strip Size drop down list. c) Set Read Policy to read ahead = always. d) Set Write Policy to one of the following: - write back with bbu- if using a RAID card with SuperCap (e.g. RAID-9266CV) - always write back if using a RAID card with legacy Battery Back-Up (BBU) instead of SuperCap (e.g. RAID-9266). This option helps prevent a UC application performance impact in the event that the BBU goes into learning mode or the battery dies. Whenever possible, use the new RAID cards with SuperCap and make sure the UCS is attached to an Uninterruptible Power Supply (UPS). e) Click Update Size to finalize the RAID 5 volume and to determine the size of the resulting volume. It will work out to 1.903 TB. f) Click Accept to accept the virtual drive definition. g) Click Next.
Note

Step 6

Step 7

Step 8

You are presented with a warning relating to BBU, as the BBU is used whenever possible, but with the understanding that if the BBU is discharged or undergoing a learning cycle, performance will be degraded. Click Yes if this is acceptable. Click Next on the next screen to accept the Virtual Drive you created (VD 0).

Step 9

Step 10 Click Accept on the next screen to accept the Virtual Drive you created (VD 0). Step 11 Click Yes to save the configuration. Step 12 Click Yes to start drive initialization. Step 13 At the next screen, you are presented with the options to initialize the array. a) Click Fast Initialize b) Click Go c) Click Set Boot Drive d) Click Go Step 14 The RAID configuration is now complete. a) Click Home to return to the main page. b) Click Exit to exit the GUI.

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Note

After RAID configuration is complete on the drives, the system may try to initialize (format) the new RAID array. When this happens, the current initialization progress can be seen from the Web BIOS screen. Wait for the background initialization to complete before proceeding with any of the subsequent server configuration steps such as installing ESXi. Cisco has noticed that a slow initialize can take up to 95 minutes or more to fully complete for array sizes of 1 TB+ used in a UCS C220 M3 Rack-Mount Server TRC1 deployment.

Set up BIOS boot order for Cisco C220 M3 rack-mount server TRC1
Note

Cisco does not support or restrict customers to any specific version of BIOS. The current version is assumed to be compatible with the latest release of ESXi. The same is true for the BIOS configuration. The default BIOS settings as shipped from the factory require no modification. The hard drive is not selectable in the BIOS Boot Order menu until the first logical volume has been defined. Once RAID has been configured, make the second boot device the hard drive, as described in the following procedure:

Procedure
Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Press F2 during boot to enter BIOS setup. Move the cursor over to Boot Options. Verify that the Cisco Virtual CD/DVD (Virtual CD/DVD drive) is selected for Boot Option #1. Verify that the hard drive (the RAID-5 array) is selected for Boot Option #2. Verify that VT is enabled in advanced CPU options. Verify that VT I/O Redirection is disabled in the CPU options. The server will now try to boot the virtual CD drive first and the hard drive second.

Disk management for Cisco UCS C220 M3 rack-mount server TRC1


The Cisco UCS C220 M3 Rack-Mount Server TRC1 comes with 8 hard drives. These drives were configured as an 8-drive RAID-5 logical volume and require no further management at this point. Disks are hot-swappable. This does not mean that you can swap drives ad-hoc on failures. A process exists to swap drives. When a drive fails, you must: Reboot and enter the Preboot CLI Mark the defective drive for removal using -PdPrpRmv -physdrv [<encl>:<slot>] -a0 Replace the drive The RAID array is rebuilt automatically when the replacement disk is inserted.

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Cisco Unified Communications Manager on virtualized servers Cisco UCS C220 M3 rack-mount server TRC1

Note

Although Preboot CLI is recommended, it is also possible to perform this task through the LSI MegaRaid GUI, where you can swap drives out without having to power-cycle the server to get into the Preboot CLI. However, this requires you to procure a separate machine (Windows or Linux) on the same subnet as the ESXi host, installed with the LSI MegaRaid utility.

ESXi installation and setup for C220 M3 rack-mount server TRC1


The following sections provide a sequence of steps for bringing ESXi into service at the customer site. Preparation for ESXi Installation Prior to installing ESXi, it is assumed that: The IPL order in the BIOS is configured to boot the virtual CD/DVD first. For the Cisco UCS C220 M3 Rack-Mount Server TRC1, the 8 drives are configured in a RAID-5 array. These steps should have been performed by the factory prior to shipping. Installing ESXi To determine which ESXi version is required for the application that you are deploying, see: http:// docwiki.cisco.com/wiki/Unified_Communications_VMWare_Requirements#Supported_Versions_of_ VMware_vSphere_ESXi. Install ESXi on the RAID-5 array. ESXi installation takes less than five minutes. Once the installation is complete, remove the install CD and reboot the machine. Following the reboot, a grey and yellow ESXi console is displayed with two options: F2 to customize the system. F12 to restart or halt the system. At this point, press F2 and configure the system in accordance with your network. Installing vSphere Client Once the host is on the network, you can browse to its IP address to bring up a web-based interface. The vSphere client is Windows-based, so you must perform the download and installation from a Windows PC. The installation proceeds like any other Windows application installation, and completes in a few minutes. Once the vSphere client is installed, you can bring it up and log into the host using the host name or IP address, the root login ID, and the password that you configured. The host may also be joined to a vCenter if available and if you wish to manage the host through vCenter. Configuring LOM NICs and Virtual Switches You can configure the following options: Simple vSwitch0 (the default VMware virtual switch).

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For larger datacenters using vCenter, you can configure distributed virtual switches such as the distributed vSwitch or the Nexus 1000V distributed virtual switch. For all options, you must define a port group for each VLAN running on the virtual switch. These port groups are selected when configuring a virtual machine network adapter to place the virtual machine on a given LAN.

VM installation and configuration Cisco C220 M3 rack-mount server TRC1


ISOs and VM templates
DVDs are available in the media kit that you receive with the Cisco UCS C220 M3 Rack-Mount Server TRC1, and the OVA templates are posted to Cisco.com.

Using the vSphere client to create the VM


Cisco provides templates on a URL to download and transfer to a host. Use the following procedure to create the VM:

Procedure
Step 1 Step 2 Step 3 Step 4 Step 5 Deploy the appropriate OVA template for your application using the Cisco.com URL as the source. Make the virtual CD drive available to the newly deployed VM. Refer to the Release Notes for the OVA that you are deploying for instructions on setting up the BIOS boot order. Map the installation media (from the media kit) to the virtual CD/DVD drive. Save the BIOS settings and boot. You should be in the normal install screens for your application at this point.

Migrate to Cisco C220 M3 rack-mount server TRC1


Migrating from a Media Convergence Server (MCS server) to a Cisco UCS C220 M3 Rack-Mount Server follows a procedure that is very similar to replacing server hardware, which is described in the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager. The following table provides an overview of the migration process and references to other pertinent documentation.

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Configuration steps Step 1 Review the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager. This document describes how to replace server hardware, which is very similar to migrating from an MCS server to a Cisco UCS C220 M3 Rack-Mount Server. You should perform the documented pre-replacement and post-replacement tasks, and review the procedures for installing Cisco Unified Communications Manager and migrating data.

Related procedures and topics Replacing a Single Server or Cluster for Cisco Unified Communications Manager

Step 2

Upgrade the MCS server to Cisco Unified Communications Cisco Unified Manager Release 8.0(2) or later. Communications Operating System Administration Guide If the UCS VM will use a different IP address or hostname Refer to the topic than the MCS server, change the IP address and hostname of Changing the Cluster IP the MCS server to the values that the UCS VM will use. Addresses for Publisher Servers That Are Defined This is required for DRS backup and restore to work. by Host Name in the Changing the IP Address and Host Name for Cisco Unified Communications Manager guide. Perform a DRS backup on the MCS server. Disaster Recovery System Administration Guide

Step 3

Step 4

Step 5

Use the Answer File Generator to generate a license MAC New licensing procedure for the Cisco UCS C220 M3 Rack-Mount Server. The license customer impact, on page MAC is required to obtain licenses for the server. 63 After you obtain the license MAC, you can rehost the licenses Installing Cisco Unified for your new server. Communications Manager

Step 6

Create the virtual machine (VM) on the Cisco UCS C220 M3 Install and set up Cisco Rack-Mount Server that will be used as the replacement for C220 M3 rack-mount the MCS node. server TRC1, on page 32 Install the same release of Cisco Unified Communications Manager on the Cisco UCS C220 M3 Rack-Mount Server that you installed on the MCS server. Install and set up Cisco C220 M3 rack-mount server TRC1, on page 32 Installing Cisco Unified Communications Manager

Step 7

Step 8

Perform a DRS restore to restore the data backed up from the Disaster Recovery System MCS server to the Cisco UCS C220 M3 Rack-Mount Server. Administration Guide

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Configuration steps Step 9 Upload the new licenses to the Cisco UCS C220 M3 Rack-Mount Server.

Related procedures and topics

New licensing procedure customer impact, on page If you did not obtain licenses for the new server already, you 63 must request the licenses first. Cisco Unified Communications Note The previous license will no longer be valid. However, you have 30 additional days in which to Operating System Administration Guide use your previous license. Refer toNew licensing procedure customer impact, on page 63

Cisco C220 M3 rack-mount server TRC1 daily operations


At this point the application is installed and in operation. Daily operations from the viewpoint of the application do not differ from an installation on a physical server, including: Application configuration and integration with other applications RTMT performance monitoring SNMP monitoring and alarms DRS backup and restore CDR collection Device, trunk, and gateway configuration and monitoring Monitoring Hardware from the VM Applications running in a VM can not monitor the physical hardware. You must monitor the hardware from the CIMC, ESXi plugins, vCenter or by physical inspection (for flashing LEDs, and so on). Monitoring of hardware is the responsibility of the customer. It is assumed the customer is familiar with virtualized environments and knows how to manage hardware in these environments. Monitoring from CIMC The CIMC provides the following hardware monitoring: An overview of CPU, memory and power supply health An overview of hardware inventory, including CPUs, memory, power supplies and storage Monitoring of sensors for power supplies, fans, temperature, voltage and current A system event log that contains BIOS and sensor entries LSI MegaRAID controller information, which includes physical and virtual drive layout and Battery Backup Unit information from the Inventory > Storage tab. This information was usually accessible for earlier UCS servers only by installing the MegaRAID plugin from ESXi.

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Monitoring from ESXi To monitor server health from ESXi: Log into the ESXi console and inspect system /var/log/messages for telltale entries Monitoring from vSphere client and vCenter The vSphere client provides the following monitoring: Hardware and system alarms defined under the Alarms tab in the vSphere client when logged into vCenter. VM resource usage under the Virtual Machines tab in the vSphere client, as well as under the Performance tab for each VM. Host performance and resource usage under the Performance tab for the host.

Cisco UCS C220 M3 rack-mount server TRC2


Cisco supports running Cisco Unified Communications Manager on the Cisco UCS C220 M3 Rack-Mount server tested reference configuration 2 (TRC2). For more information about tested reference configurations for specific server models, see http://docwiki.cisco.com/wiki/Tested_Reference_Configurations_%28TRC%29.

Note

Cisco UCS C220 M3 Rack-Mount server TRC2 is supported for use as part of Cisco Business Edition 6000 or with other applications.

Raid capacity of a Cisco UCS C220 M3 rack-mount server TRC2 With four 500 GB drives, the total storage capacity of a Cisco UCS C220 M3 Rack-Mount server TRC2 as seen by ESXi is 929.46 GB. Installation, upgrade, and migration to a Cisco UCS C220 M3 rack-mount server TRC2 The procedures for the installation, upgrade, and migration to a Cisco UCS C220 M3 Rack-Mount server TRC2 are the same as the procedures for the installation, upgrade, and migration to Cisco UCS C200 Rack-Mount servers. For more information, see the related topics, as well as the following documentation: Cisco UCS C220 Installation and Service Guide Cisco UCS C-Series Servers VMware Installation Guide VMware ESXi documentation vSphere Client documentation Related Topics Cisco UCS C200 Rack-Mount Servers, on page 54 Cisco UCS C200 Rack-Mount Server daily operations, on page 62 Cisco UCS C200 Rack-Mount Servers external media, on page 55 Cisco UCS C200 Rack-Mount Server installation, on page 55

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Migrate to Cisco UCS C200 Rack-Mount Servers, on page 60 System requirements for Cisco UCS C200 Rack-Mount Servers, on page 54 VMware feature support, on page 4 VMware support for Cisco UCS C200 Rack-Mount Servers, on page 61

Cisco UCS C210 rack-mount servers


Cisco supports running Cisco Unified Communications Manager on the Cisco UCS C-Series Rack-Mount Server. Related Topics Cisco UCS C210 Rack-Mount Server daily operations, on page 53 Cisco UCS C210 Rack-Mount Server installation, on page 45 Migrate to Cisco UCS C210 Rack-Mount Servers, on page 50 System requirements for Cisco UCS C210 rack-mount servers, on page 44 VMware feature support, on page 4 VMware support for Cisco UCS C210 Rack-Mount Servers, on page 51

System requirements for Cisco UCS C210 rack-mount servers


To run Cisco UCS C210 Rack-Mount Servers, your system must meet the requirements listed in the following table.
Table 5: System Requirements

This parameter... Supported Virtual Machine Configuration

...Must be this value to meet the Cisco supported configuration. Refer to the documentation at: http://www.cisco.com/go/uc-virtualized Use the Cisco-provided OVA template to create VMs, to ensure that the VMs are correctly configured. For more information about virtual machine configurations, refer to the documentation at: http://docwiki.cisco.com/wiki/ Unified_Communications_Virtualization_Downloads_%28including_OVA/ OVF_Templates%29.

IOPS per virtual machine (VM) CPU and RAM over subscription VMware version

Refer to the documentation at: http://www.cisco.com/go/uc-virtualized None For vSphere ESXi version compatibility including minimum required version of vSphere ESXi, see http://docwiki.cisco.com/wiki/Unified_ Communications_VMware_Requirements#Supported_Versions_of_ VMware_vSphere_ESXi.

To operate Cisco UCS C210 Rack-Mount Servers successfully, you should have the experience and skills to manage a host server running VMware ESXi. If you do not have this experience and want to obtain the required

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information quickly, consider using VMware GO, a Web-based application that facilitates VMware installations. For more information, refer to the VMware GO documentation.

Note

Even if you use VMware GO, you still need to use the supported VMware configuration on Cisco UCS C210 Rack-Mount Servers, which are documented at both http://www.cisco.com/go/swonly and http:// www.cisco.com/go/uc-virtualized. Related Topics Download virtual machine templates (OVA Templates), on page 64 VMware feature support, on page 4

Cisco UCS C210 Rack-Mount Server installation


This section provides information to perform a fresh installation of Cisco UCS C210 Rack-Mount Servers. Related Topics Create virtual machines for Cisco UCS C210 Rack-Mount Server installation, on page 49 Datastore used for VM alignment, on page 49 Install and set up Cisco UCS C210 Rack-Mount Server, on page 45 Install Cisco Unified Communications Manager on VM, on page 50 Set up RAID for Cisco UCS C210 Rack-Mount Server, on page 47 Standalone Cisco UCS C210 Rack-Mount Server installation preparation, on page 46 vSphere Client installation, on page 49

Install and set up Cisco UCS C210 Rack-Mount Server


The following procedure provides the tasks required to install and configure Cisco UCS C210 Rack-Mount Servers. For more information, see the related topics, as well as the following documentation: Cisco UCS C210 Installation and Service Guide Cisco UCS C-Series Servers VMware Installation Guide VMware ESXi documentation vSphere Client documentation

Procedure
Step 1 Step 2 Step 3 Step 4 Prepare to install the server. See the Cisco UCS C210 Installation and Service Guide for more information. Physically install and connect the server. Power on the server and Configure Cisco Integrated Management Controller (CIMC) for remote management. Configure the RAID settings to the following specifications: The first 2 drives are configured as a RAID 1 (mirrored) drive. This drive is for ESXi installation.

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The remaining drives, if any exist, are configured as a RAID 5 array. This array is for Cisco Unified Communications Manager application VMs. Step 5 Configure the BIOS to the following specifications: Disable Quiet Mode Enable Enhanced SATA for CDROM access Configure the following boot order: SATA5:Optiarc DVD first PCI Raid Adapter second Step 6 Step 7 Step 8 Step 9 Step 10 Install and configure VMware ESXi on the smaller of the two available disks. Refer to Table 5: System Requirements, on page 44 for the supported versions of VMware ESXi. Install vSphere Client. Align the datastores for the VMs. Install and configure virtual machines (VMs). Install Cisco Unified Communications Manager on VMs.

Related Topics Create virtual machines for Cisco UCS C210 Rack-Mount Server installation, on page 49 Datastore used for VM alignment, on page 49 Download virtual machine templates (OVA Templates), on page 64 Install Cisco Unified Communications Manager on VM, on page 50 Set up RAID for Cisco UCS C210 Rack-Mount Server, on page 47 Standalone Cisco UCS C210 Rack-Mount Server installation preparation, on page 46 System requirements for Cisco UCS C210 rack-mount servers, on page 44 VMware feature support, on page 4 vSphere Client installation, on page 49

Standalone Cisco UCS C210 Rack-Mount Server installation preparation


This section describes how to prepare to install a Cisco UCS C210 Rack-Mount Servers server in a standalone configuration, meaning that it is not in a datacenter. You should allocate the following resources before installation: Space in a rack to receive a 2 RU Cisco UCS C-Series Rack-Mount Server 3 Ethernet ports on a switch close to the Cisco UCS C-Series Rack-Mount Server: One port for the CIMC Two ports for the LAN on motherboard (LOM) NICs Optionally, up to four IP addresses for the Broadcom NIC, if your server has it

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An IP address for the CIMC management port An IP address for the virtual host. This is the Cisco UCS C-Series Rack-Mount Server's IP address and is used by ESXi. A maximum of four IP addresses for the LAN on motherboard (LOM) NICs A hostname, and optionally configure DNS for the virtual hosts' hostname IP addresses for the VMs

Set up RAID for Cisco UCS C210 Rack-Mount Server


Configure the RAID settings to the following specifications: The first 2 drives are configured as a RAID 1 (mirrored) drive. This drive is for ESXi installation. The remaining drives, if any exist, are configured as a RAID 5 drive. This drive is for Cisco Unified Communications Manager application VMs.

Important

If required, use the following settings for the Read and Write policies: Set Read Policy to read ahead = always. Set Write Policy to one of the following: write back with bbu if using a RAID card with SuperCap (for example: RAID-9266CV) always write back if using a RAID card with legacy Battery Back-Up (BBU) instead of SuperCap (e.g. RAID-9266). This option helps prevent a UC application performance impact in the event that the BBU goes into learning mode or the battery dies. Whenever possible, use the new RAID cards with SuperCap and make sure the UCS is attached to an Uninterruptible Power Supply (UPS).

Follow this procedure to perform this task:

Procedure
Step 1 Make sure that Quiet Boot is disabled by following these steps: a) Boot the server and watch for the F2 prompt during bootup. b) Press F2 when prompted to enter the BIOS Setup utility. c) On the Main page of the BIOS Setup utility, set Quiet Boot to Disabled. This allows non-default messages, prompts, and POST messages to display during bootup instead of the Cisco logo screen. d) Press F10 to save your changes and exit the utility. During server bootup, press Ctrl+Y to enter the preboot CLI. Enter the following commands to determine the current RAID configuration: -ldinfo -l0 -a0 The required configuration is two drives in a RAID 1 array for logical drive 0, and for servers with more drives, the remaining drives in a RAID 5 array for Logical drive 1. If the RAID configuration is wrong, continue with this procedure.

Step 2 Step 3

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Step 4

Step 5

Do not continue with this procedure if RAID is configured correctly. Enter the command --cfgclr -a0 to clear the RAID configuration. Caution Clearing the RAID configuration deletes all data on the hard drives. Determine the Device ID of the enclosure that contains the disk drives by entering the command -encinfo --a0 -page -20. If necessary, page through the output to find the Device ID of the enclosure that has a non-zero entry for Number of Physical Drives. Substitute this Device ID value where deviceID appears in the commands in this procedure.
Note

Step 6

Determine the starting slot number in the enclosure that you identified by entering the command -pdinfo -physdrv [deviceID:0] -a0. If this command generates meaningful output, the drives start at slot zero. If it generates an error, the drives start at slot one. Configure the first RAID array by entering one of the following commands, depending on the starting slot number: If your drives start at slot zero, run this command: -cfgldadd -r1 [deviceID:0, deviceID:1] -a0 If your drives start at slot one, run this command: -cfgldadd -r1 [deviceID:1, deviceID:2] -a0

Step 7

Step 8 Step 9

If your server contains 6 total disk drives, enter the following command to configure the second RAID array: -cfgldadd -r5 [deviceID:2, deviceID:3, deviceID:4, deviceID:5] -a0 If your server contains 10 total disk drives, configure the second RAID array by entering one of the following commands, depending on the starting slot number: If your drives start at slot zero, run this command: -cfgldadd -r5 [deviceID:2, deviceID:3, deviceID:4, deviceID:5, deviceID:6, deviceID:7, deviceID:8, deviceID:9] -a0 If your drives start at slot one, run this command: -cfgldadd -r5 [ deviceID:3, deviceID:4, deviceID:5, deviceID:6, deviceID:7, deviceID:8, deviceID:9, deviceID:10] -a0

Step 10 If the hard drives did not have a RAID configuration previously, you are done configuring RAID. If the hard drives had a RAID configuration before, continue with this procedure. Step 11 Enter the following commands to initialize the logical volumes. -ldinit -start -full -l0 -a0 (l0 is the letter l and the number 0, not the number 10) -ldinit -start -full -l1 -a0 (l1 is the letter l and the number 1, not the number 11) This clears data on the drives and initializes the new array. Step 12 Allow these commands to finish running before exiting the Preboot CLI. Enter the following commands to display the progress of the commands: -ldinit -showprog -l0 -a0 -ldinit -showprog -l1 -a0

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When both commands report that no initialization is running, it is safe to quit the Preboot CLI. Step 13 After configuring the two logical volumes, you can exit the Preboot CLI by entering q.

vSphere Client installation


When the virtual host is available on the network, you can browse to its IP address to bring up a web-based interface. The vSphere Client is Windows-based, so the download and install must be performed from a Windows PC. Once the vSphere Client is installed, you can run it and log into the virtual host using the virtual host's name or IP address, the root login ID, and the password you configured. You can join the host to a vCenter if you want to manage it through vCenter.

Datastore used for VM alignment

Note

This section does not apply to servers that contain only 2 disk drives. There is only one logical volume on such servers. When you install VMWare ESXi, the second logical volume is automatically imported unaligned. VMs have better disk performance when all partitions (physical, ESXi and VM) start on the same boundary. This prevents disk blocks being fragmented across the different boundaries. To ensure that the ESXi partition used for VMs will be aligned, you should delete the unaligned datastore (the larger disk partition), then recreate the datastore using vSphere client.

Create virtual machines for Cisco UCS C210 Rack-Mount Server installation
Cisco provides a VM template for you to download and transfer to your virtual host. Use this template to create the VMs for Cisco UCS C210 Rack-Mount Servers installation. Before you deploy the template and create VMs, you should have a hostname and IP address allocated for each new VM. Follow these steps to create a VM and prepare to install Cisco UCS C210 Rack-Mount Servers on it:

Procedure
Step 1 Step 2 Step 3 Step 4 Download the VM template for your application. Upload the template to a datastore on the Cisco UCS C-Series Rack-Mount Server. It is recommended to use the smaller datastore (with ESXi installed on it) for this. Make this template available to the Cisco UCS C-Series Rack-Mount Server. Deploy the template file using vSphere Client. Enter the following information for the new VM: hostname datastoreSelect the larger datastore

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Step 5

Complete creating the VM. At this point a new VM has been created with the correct amount of RAM, number of CPUs, size and number of disks for the intended application. Install Cisco Unified Communications Manager on the VM.

Step 6

Related Topics Download virtual machine templates (OVA Templates), on page 64 Install Cisco Unified Communications Manager on VM, on page 50

Install Cisco Unified Communications Manager on VM


Follow this procedure to install Cisco Unified Communications Manager on a new VM:

Procedure
Step 1 Step 2 Step 3 Step 4 In vSphere Client, edit the VM to force entry into BIOS setup the next time the VM reboots. Make the Cisco Unified Communications Manager installation media available to the VM DVD-ROM drive. Power on the VM, then in BIOS setup, promote CD ROM to boot before the hard drive. Complete booting the VM. The Cisco Unified Communications Manager installation program starts. During the installation, the VM displays a message to indicate that the guest operating system has locked the CD-ROM door, and prompts you to disconnect and override the lock. This message displays twice during the installation process. Click No on each occurrence and continue the installation. For information about performing the installation, see the document Installing Cisco Unified Communications Manager.
Note

Cisco UCS C210 Rack-Mount Servers does not support a hardware clock; you must use NTP. The option to configure a hardware clock is not available in the installation program.

Migrate to Cisco UCS C210 Rack-Mount Servers


Migrating from a Media Convergence Server (MCS server) to a Cisco UCS C210 Rack-Mount Servers server follows a procedure that is very similar to replacing server hardware, which is described in the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager. The following procedure provides the tasks for the migration process. For more information, see the related topics, as well as the following documentation: Cisco Unified Communications Operating System Administration Guide Disaster Recovery System Administration Guide Installing Cisco Unified Communications Manager Replacing a Single Server or Cluster for Cisco Unified Communications Manager

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Refer to the topic Changing the Cluster IP Addresses for Publisher Servers That Are Defined by Host Name in the Changing the IP Address and Host Name for Cisco Unified Communications Manager guide.

Procedure
Step 1 Review the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager. This document describes how to replace server hardware, which is very similar to migrating from an MCS server to a Cisco UCS C210 Rack-Mount Servers server. You should perform the document's pre-replacement and post-replacement tasks, and review the procedures for installing Cisco Unified Communications Manager and migrating data. Upgrade the MCS server to Cisco Unified Communications Manager Release 8.0(2) or later. If the UCS VM will use a different IP address or hostname than the MCS server, change the IP address and hostname of the MCS server to the values that the UCS VM will use. This is required for DRS backup and restore to work. Perform a DRS backup on the MCS server. Use the Answer File Generator to generate a license MAC for the Cisco UCS C210 Rack-Mount Servers server. See http://www.cisco.com/web/cuc_afg/index.html. The license MAC is required to obtain licenses for the server. After you obtain the license MAC, you can rehost the licenses for your new server. Step 6 Step 7 Step 8 Step 9 Create the virtual machine (VM) on the Cisco UCS C210 Rack-Mount Servers server that will be used as the replacement for the MCS node. Install the same release of Cisco Unified Communications Manager on the Cisco UCS C210 Rack-Mount Servers server that you installed on the MCS server. Perform a DRS restore to restore the data backed up from the MCS server to the Cisco UCS C210 Rack-Mount Servers server. Upload the new licenses to the Cisco UCS C210 Rack-Mount Servers server. If you did not obtain licenses for the new server already, you must request the licenses first.
Note

Step 2 Step 3

Step 4 Step 5

The previous license will no longer be valid. However, you have 30 additional days in which to use your previous license.

Related Topics Cisco UCS C210 Rack-Mount Server installation, on page 45 Licensing Cisco Unified Communications Manager on virtualized servers, on page 62 New licensing procedure customer impact, on page 63

VMware support for Cisco UCS C210 Rack-Mount Servers


Consider the following, when using Cisco UCS C210 Rack-Mount Servers: Install, upgrade, and recovery procedures now use soft media such as ISO or FLP (virtual floppy) if the server does not have a DVD drive.

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The answer file generated by the Answer File Generator (platformConfig.xml) cannot get read from a USB key to perform an unattended installation. Instead, you must put the answer file into a FLP image to be mounted in the floppy drive. Music On Hold external source and Cisco Messaging Interface requires a mixed MCS/UCS cluster. USB tape backup is not supported. NIC teaming is configured at the VMware virtual switch. Hardware SNMP and syslog move to VMware and UCS Manager. Install logs are written only to the virtual serial port. Unattended installs use virtual floppy instead of USB. Basic UPS Integration, as used with a Cisco 7800 Series Media Convergence Server, is not supported. Boot order is controlled by the BIOS of the VMware VM. Hardware BIOS, firmware, and drivers must be the required level and configured for compatibility with Cisco Unified Communications Manager-supported VMware product and version. Hardware MIBs are not supported. Hardware Failure alert and Hardware failure syslog messages are not available. CLI does not support hardware information. SNMP Hardware agent does not run on VMware. RealTime Management Tool ClientHardware alerts are not generated. The scope is limited to Virtual Machine and not to Physical Machine. CDP reports as a Virtual Machine. Certain kinds of Cisco UCS B-Series Blade Server and Cisco UCS C-Series Rack-Mount Server hardware alerts are only available via CIM alerting, and must be viewed in VMware vCenter or an equivalent CIM-compliant console. For more information on the Cisco UCS C-Series Rack-Mount Server, go to the following URL: http://www.cisco.com/en/US/docs/unified_computing/ucs/c/sw/gui/config/guide/1.1.1/b_Cisco_UCS_C-Series_ Servers_Integrated_Management_Controller_Configuration_Guide_1_1_1.html To view the list of product installation and configuration guides for Cisco UCS C-Series Integrated Management Controller, go to the following URL: http://www.cisco.com/en/US/products/ps10739/products_installation_and_configuration_guides_list.html To view the list of product installation and configuration guides for Cisco UCS Manager, go to following URL: http://www.cisco.com/en/US/products/ps10281/products_installation_and_configuration_guides_list.html Related Topics Related documentation, on page 65

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Cisco UCS C210 Rack-Mount Server daily operations


Daily operations for Cisco UCS C210 Rack-Mount Servers software applications are identical to when the application is installed on an MCS server. There are some differences in hardware management and monitoring, because Cisco UCS C210 Rack-Mount Servers operates in a virtual environment. You can perform these tasks: Hardware monitoring from VM Hardware monitoring from CIMC Hardware and system monitoring from vSphere Client and vCenter Related Topics Hardware and system monitoring from vSphere Client and vCenter, on page 53 Hardware monitoring from CIMC, on page 53 Hardware monitoring from VM, on page 53 Related documentation, on page 65

Hardware monitoring from VM


Applications running in a VM have no ability to monitor the physical hardware. Any hardware monitoring must be done from the CIMC, ESXi plugins, vCenter, or by physical inspection (for flashing LEDs, etc.).

Hardware monitoring from CIMC


The CIMC provides the following hardware monitoring: An overview of CPU, memory and power supply health An overview of hardware inventory, including CPUs, memory, power supplies and storage Monitoring of sensors for power supplies, fans, temperature and voltage A system event log that contains BIOS and sensor entries

Hardware and system monitoring from vSphere Client and vCenter


The vSphere Client provides the following monitoring features: When you are logged into vCenter, the vSphere Client displays hardware and system alarms defined on the Alarms tab. VM resource usage displays on the Virtual Machines tab, and on the Performance tab for each VM. Host performance and resource usage display on the Performance tab for the Host. When ESXi is used standalone (without vCenter), hardware status and resource usage are available, but alarming is not possible.

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Cisco UCS C200 Rack-Mount Servers


Cisco supports running Cisco UCS C200 Rack-Mount Servers. This section describes the changes for installation, upgrade, and migration in Cisco UCS C200 Rack-Mount Servers. Related Topics Cisco UCS C200 Rack-Mount Server daily operations, on page 62 Cisco UCS C200 Rack-Mount Servers external media, on page 55 Cisco UCS C200 Rack-Mount Server installation, on page 55 Migrate to Cisco UCS C200 Rack-Mount Servers, on page 60 System requirements for Cisco UCS C200 Rack-Mount Servers, on page 54 VMware feature support, on page 4 VMware support for Cisco UCS C200 Rack-Mount Servers, on page 61

System requirements for Cisco UCS C200 Rack-Mount Servers


To run Cisco UCS C200 Rack-Mount Servers, your system must meet the requirements listed in the following table.
Table 6: System Requirements

This parameter... Supported Virtual Machine Configuration

...Must be this value to meet the Cisco supported configuration. Refer to the documentation at: http://www.cisco.com/go/uc-virtualized Use the Cisco-provided OVA template to create VMs, to ensure that the VMs are correctly configured. For more information about virtual machine configurations, refer to the documentation at: http://docwiki.cisco.com/wiki/ Unified_Communications_Virtualization_Downloads_%28including_OVA/ OVF_Templates%29.

IOPS per virtual machine (VM)

Refer to the documentation at: http://www.cisco.com/go/uc-virtualized

CPU and RAM over subscription None VMware version For vSphere ESXi version compatibility including minimum required version of vSphere ESXi, see http://docwiki.cisco.com/wiki/Unified_ Communications_VMware_Requirements#Supported_Versions_of_ VMware_vSphere_ESXi.
Note

Ensure that you use ESXi, rather than ESX, to run Cisco UCS C200 Rack-Mount Servers. However, the rack server can be part of a VMware vCenter that includes ESX hosts.

To operate Cisco UCS C200 Rack-Mount Servers successfully, you should have the experience and skills to manage a host server running VMware ESXi. If you do not have this experience and want to obtain the required

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information quickly, consider using VMware GO, a Web-based application that facilitates VMware installations. For more information, refer to the VMware GO documentation.

Note

Even if you use VMware GO, you still need to use the supported VMware configuration on Cisco UCS C200 Rack-Mount Servers, which are documented at both http://www.cisco.com/go/swonly and http:// www.cisco.com/go/uc-virtualized. Related Topics Download virtual machine templates (OVA Templates), on page 64 VMware feature support, on page 4

Cisco UCS C200 Rack-Mount Servers external media


Cisco UCS C200 Rack-Mount Servers uses soft media such as ISO or FLP (virtual floppy) for procedures that require external media (such as installation and upgrade). Physical external devices such as USB drives are not supported.

Note

Backup and restore are not supported on soft media. The virtual USB interface is not supported on VMware. The following are examples of differences in external media support between MCS servers and Cisco UCS C200 Rack-Mount Servers: Install logs cannot get dumped to a USB key. These logs get dumped to a file through the serial port of the VM. The answer file generated by the Answer File Generator (platformConfig.xml) cannot get read from a USB key to perform an unattended installation. Instead, you must put the answer file into a FLP image to be mounted in the floppy drive. USB tape drive backup is not supported. Use SFTP instead. Music On Hold through a USB connection is not supported. Use a Cisco 7800 Series Media Convergence Server instead. Cisco Messaging Interface (CMI) for Message Waiting Indication (MWI) is not supported over the serial port. Use a Cisco 7800 Series Media Convergence Server instead.

Cisco UCS C200 Rack-Mount Server installation


This section describes how to perform a fresh installation of Cisco UCS C200 Rack-Mount Servers. Related Topics Create virtual machines for Cisco UCS C200 Rack-Mount Server installation, on page 59 Install and set up Cisco UCS C200 Rack-Mount Server, on page 56 Install Cisco Unified Communications Manager on VM, on page 50 Install vSphere Client, on page 59 Set up RAID for Cisco UCS C200 Rack-Mount Servers, on page 57

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Cisco Unified Communications Manager on virtualized servers Cisco UCS C200 Rack-Mount Servers

Standalone Cisco UCS C200 Rack-Mount Server installation preparation, on page 57 VMware feature support, on page 4

Install and set up Cisco UCS C200 Rack-Mount Server


The following procedure provides the tasks required to install and configure Cisco UCS C200 Rack-Mount Servers. For more information, see the related topics, as well as the following documentation: Cisco UCS C200 Installation and Service Guide Cisco UCS C-Series Servers VMware Installation Guide VMware ESXi documentation vSphere Client documentation

Procedure
Step 1 Step 2 Step 3 Step 4 Prepare to install the server. Physically install and connect the server. Power on the server and Configure Cisco Integrated Management Controller (CIMC) for remote management. Configure the RAID settings to the following specifications: RAID 10 array for logical drive 0 RAID 10 volume of 4 drives Step 5 Configure the BIOS to the following specifications: Disable Quiet Mode Enable Enhanced SATA for CDROM access Configure the following boot order: SATA5:Optiarc DVD first PCI Raid Adapter second Step 6 Step 7 Step 8 Step 9 Install and configure VMware ESXi. Refer to Table 6: System Requirements, on page 54 for the supported versions of VMware ESXi. Install vSphere Client. Install and configure virtual machines (VMs). Install Cisco Unified Communications Manager on VMs.

Related Topics Create virtual machines for Cisco UCS C200 Rack-Mount Server installation, on page 59 Download virtual machine templates (OVA Templates), on page 64 Install Cisco Unified Communications Manager on VM, on page 50

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Install vSphere Client, on page 59 Set up RAID for Cisco UCS C200 Rack-Mount Servers, on page 57 Standalone Cisco UCS C200 Rack-Mount Server installation preparation, on page 57 System requirements for Cisco UCS C200 Rack-Mount Servers, on page 54 VMware feature support, on page 4

Standalone Cisco UCS C200 Rack-Mount Server installation preparation


This section describes how to prepare to install a Cisco UCS C200 Rack-Mount Servers server in a standalone configuration, meaning that it is not in a datacenter. You should allocate the following resources before installation: Space in a rack to receive a 2 RU Cisco UCS C-Series Rack-Mount Server 3 Ethernet ports on a switch close to the Cisco UCS C-Series Rack-Mount Server: One port for the CIMC Two ports for the LAN on motherboard (LOM) NICs Optionally, up to four IP addresses for the Broadcom NIC, if your server has it An IP address for the CIMC management port An IP address for the virtual host. This is the Cisco UCS C-Series Rack-Mount Server's IP address and is used by ESXi. A maximum of four IP addresses for the LAN on motherboard (LOM) NICs A hostname, and optionally configure DNS for the virtual hosts' hostname IP addresses for the VMs

Set up RAID for Cisco UCS C200 Rack-Mount Servers


Configure the RAID settings to the following specifications: RAID 10 array for logical drive 0 RAID 10 volume of 4 drives

Important

If required, use the following settings for the Read and Write policies: Set Read Policy to read ahead = always. Set Write Policy to one of the following: write back with bbu if using a RAID card with SuperCap (for example: RAID-9266CV) always write back if using a RAID card with legacy Battery Back-Up (BBU) instead of SuperCap (e.g. RAID-9266). This option helps prevent a UC application performance impact in the event that the BBU goes into learning mode or the battery dies. Whenever possible, use the new RAID cards with SuperCap and make sure the UCS is attached to an Uninterruptible Power Supply (UPS).

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Follow this procedure to perform this task:

Procedure
Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Boot the server and watch for the F2 prompt during bootup. Press F2 when prompted to enter the BIOS Setup utility. On the Main page of the BIOS Setup utility, verify or set Quiet Boot to Disabled. This allows non-default messages, prompts, and POST messages to display during bootup instead of the Cisco logo screen. Press F10 to save your changes and exit the utility. During server bootup, press Ctrl+Y to enter the preboot CLI. Enter the following commands to determine the current RAID configuration: -ldinfo -l0 -a0 The required configuration is four drives in a RAID 10 array for logical drive 0. If the RAID configuration is wrong, continue with this procedure. Do not continue with this procedure if RAID is configured correctly. Enter the command --cfgclr -a0 to clear the RAID configuration. Caution Clearing the RAID configuration deletes all data on the hard drives. Determine the Device ID of the enclosure that contains the disk drives by entering the command -encinfo --a0 -page -20. Note For UCS C200 M2 Rack-Mount Servers with 4 drives, the Device ID is typically 252. If this is not the case, please use the Enclosure ID obtained from the output of encinfo.
Note

Step 7

Step 8

Step 9

Determine the starting slot number in the enclosure that you identified by entering the command -pdinfo -physdrv [deviceID:0] -a0. If this command generates meaningful output, the drives start at slot zero. If it generates an error, the drives start at slot one.
Note

UCS C200 M2 Rack-Mount Servers with 4 drives, the drives start at slot zero. Step 10 Configure the RAID array by entering the following command: -CfgSpanAdd -r10 -Array0[enclosureID:0,enclosureID:1] -Array1[enclosureID:2,enclosureID:3] -a0 Step 11 If the hard drives did not have a RAID configuration previously, you are done configuring RAID. If the hard drives had a RAID configuration before, continue with this procedure. Step 12 Enter the following command to initialize the logical volumes. -ldinit -start -full -l0 -a0 (l0 is the letter l and the number 0, not the number 10) This clears data on the drives and initializes the new array. Allow this command to finish running before exiting the Preboot CLI. Step 13 If you want to do so, you can enter the following command to display the progress of the command you entered in Step 12, on page 58: -ldinit -showprog -l0 -a0 When the display command in Step 13, on page 58 reports that no initialization is running, it is safe to quit the Preboot CLI. Step 14 After configuring the two logical volumes, you can exit the Preboot CLI by entering q.

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Tip

If you can't get to the Preboot CLI even after Quiet Boot is disabled (in other words, if you have no Ctrl+Y option and that key sequence isn't working), you can configure RAID 10 by using the WebBios (Ctrl+H). To use the Web Bios, you must have a USB Keyboard and a USB mouse, rather than a PS2 keyboard and mouse. Use 2 drive groups (DGs) with DG0 containing Disks 0,1 and DG1 containing Disks 2,3.

Install vSphere Client


When the virtual host is available on the network, you can browse to its IP address to bring up a web-based interface. The vSphere Client is Windows-based, so the download and install must be performed from a Windows PC. Once the vSphere Client is installed, you can run it and log into the virtual host using the virtual host's name or IP address, the root login ID, and the password you configured. You can join the host to a vCenter if you want to manage it through vCenter.

Create virtual machines for Cisco UCS C200 Rack-Mount Server installation
Cisco provides a VM template for you to download and transfer to your virtual host. Use this template to create the VMs for Cisco UCS C200 Rack-Mount Servers installation. Before you deploy the template and create VMs, you should have a hostname and IP address allocated for each new VM. Follow these steps to create a VM and prepare to install Cisco UCS C200 Rack-Mount Servers on it:

Procedure
Step 1 Step 2 Step 3 Step 4 Download the VM template for your application. Upload the template to a datastore on the Cisco UCS C-Series Rack-Mount Server. Make this template available to the Cisco UCS C-Series Rack-Mount Server. Deploy the template file using vSphere Client. Enter the following information for the new VM: hostname datastoreSelect datastore Step 5 Complete creating the VM. At this point a new VM has been created with the correct amount of RAM, number of CPUs, size and number of disks for the intended application. Install Cisco Unified Communications Manager on the VM.

Step 6

Related Topics Download virtual machine templates (OVA Templates), on page 64 Install Cisco Unified Communications Manager on VM, on page 50

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Cisco Unified Communications Manager on virtualized servers Cisco UCS C200 Rack-Mount Servers

Migrate to Cisco UCS C200 Rack-Mount Servers


Migrating from a Media Convergence Server (MCS server) to a Cisco UCS C200 Rack-Mount Servers server follows a procedure that is very similar to replacing server hardware, which is described in the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager. The following procedure provides the tasks for the migration process. For more information, see the related topics, as well as the following documentation: Cisco Unified Communications Operating System Administration Guide Disaster Recovery System Administration Guide Installing Cisco Unified Communications Manager Replacing a Single Server or Cluster for Cisco Unified Communications Manager Refer to the topic Changing the Cluster IP Addresses for Publisher Servers That Are Defined by Host Name in the Changing the IP Address and Host Name for Cisco Unified Communications Manager guide.

Procedure
Step 1 Review the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager. This document describes how to replace server hardware, which is very similar to migrating from an MCS server to a Cisco UCS C200 Rack-Mount Servers server. You should perform the document's pre-replacement and post-replacement tasks, and review the procedures for installing Cisco Unified Communications Manager and migrating data. Upgrade the MCS server to Cisco Unified Communications Manager Release 8.0(2) or later. If the UCS VM will use a different IP address or hostname than the MCS server, change the IP address and hostname of the MCS server to the values that the UCS VM will use. This is required for DRS backup and restore to work. Perform a DRS backup on the MCS server. Use the Answer File Generator to generate a license MAC for the Cisco UCS C200 Rack-Mount Servers server. See http://www.cisco.com/web/cuc_afg/index.html. The license MAC is required to obtain licenses for the server. After you obtain the license MAC, you can rehost the licenses for your new server. Step 6 Step 7 Step 8 Step 9 Create the virtual machine (VM) on the Cisco UCS C200 Rack-Mount Servers server that will be used as the replacement for the MCS node. Install the same release of Cisco Unified Communications Manager on the Cisco UCS C200 Rack-Mount Servers server that you installed on the MCS server. Perform a DRS restore to restore the data backed up from the MCS server to the Cisco UCS C200 Rack-Mount Servers server. Upload the new licenses to the Cisco UCS C200 Rack-Mount Servers server. If you did not obtain licenses for the new server already, you must request the licenses first.
Note

Step 2 Step 3

Step 4 Step 5

The previous license will no longer be valid. However, you have 30 additional days in which to use your previous license.

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Cisco Unified Communications Manager on virtualized servers Cisco UCS C200 Rack-Mount Servers

Related Topics Cisco UCS C200 Rack-Mount Server installation, on page 55 Download virtual machine templates (OVA Templates), on page 64 Licensing Cisco Unified Communications Manager on virtualized servers, on page 62 New licensing procedure customer impact, on page 63 VMware feature support, on page 4

VMware support for Cisco UCS C200 Rack-Mount Servers


Consider the following, when using Cisco UCS C200 Rack-Mount Servers: For details about VMware feature support, refer to the documentation at http://docwiki.cisco.com/wiki/ Unified_Communications_VMWare_Requirements#VMware_Infrastructure_Feature_Support Install, upgrade, and recovery procedures now use soft media such as ISO or virtual floppy (FLP) if the server does not have a DVD drive. NIC teaming is configured at the VMware virtual switch. Hardware SNMP and syslog move to VMware and UCS Manager. Install logs are written only to the virtual serial port. Basic UPS Integration, as used with a Cisco 7800 Series Media Convergence Server, is not supported. Boot order is controlled by the BIOS of the VMware VM. Hardware BIOS, firmware, and drivers must be the required level and configured for compatibility with Cisco Unified Communications Manager-supported VMware product and version. Hardware MIBs are not supported. Hardware Failure alert and Hardware failure syslog messages are not available. CLI does not support hardware information. SNMP Hardware agent does not run on VMware. RealTime Management Tool ClientHardware alerts are not generated. The scope is limited to Virtual Machine and not to Physical Machine. CDP reports as a Virtual Machine. Certain kinds of Cisco UCS C-Series Rack-Mount Server hardware alerts are only available via CIM alerting, and must be viewed in VMware vCenter or an equivalent CIM-compliant console. For more information on the Cisco UCS C-Series Rack-Mount Server, go to the following URL: http://www.cisco.com/en/US/docs/unified_computing/ucs/c/sw/gui/config/guide/1.1.1/b_Cisco_UCS_C-Series_ Servers_Integrated_Management_Controller_Configuration_Guide_1_1_1.html To view the list of product installation and configuration guides for Cisco UCS C-Series Integrated Management Controller, go to the following URL: http://www.cisco.com/en/US/products/ps10739/products_installation_and_configuration_guides_list.html

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Cisco Unified Communications Manager on virtualized servers Licensing Cisco Unified Communications Manager on virtualized servers

To view the list of product installation and configuration guides for Cisco UCS Manager, go to following URL: http://www.cisco.com/en/US/products/ps10281/products_installation_and_configuration_guides_list.html Related Topics Cisco UCS C200 Rack-Mount Servers external media, on page 55 Related documentation, on page 65

Cisco UCS C200 Rack-Mount Server daily operations


Daily operations for Cisco UCS C200 Rack-Mount Servers software applications are identical to when the application is installed on an MCS server. There are some differences in hardware management and monitoring, because Cisco UCS C200 Rack-Mount Servers operates in a virtual environment. You can perform these tasks: Hardware monitoring from VM Hardware monitoring from CIMC Hardware and system monitoring from vSphere Client and vCenter Related Topics Hardware and system monitoring from vSphere Client and vCenter, on page 53 Hardware monitoring from CIMC, on page 53 Hardware monitoring from VM, on page 53 Related documentation, on page 65

LicensingCiscoUnifiedCommunicationsManageronvirtualized servers
This section describes licensing for Cisco Unified Communications Manager on Virtualized Servers.
Note

For more information about licensing of your operating system, see http://www.vmware.com. Related Topics New licensing procedure customer impact, on page 63 Virtual machine setup and licensing support, on page 64

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Cisco Unified Communications Manager on virtualized servers New licensing procedure customer impact

New licensing procedure customer impact


Cisco Unified Communications Manager on Virtualized Servers uses a different licensing model than Cisco Unified Communications Manager on an MCS server. The MAC address of the NIC card is no longer used to associate the license to the server. Instead, the license gets associated to a license MAC, which is a 12 digit HEX value created by hashing the following parameters that you configure on the server: Time zone NTP server 1 (or none) NIC speed (or auto) Hostname IP Address (or dhcp) IP Mask (or dhcp) Gateway Address (or dhcp) Primary DNS (or dhcp) SMTP server (or none) Certificate Information (Organization, Unit, Location, State, Country) The ways to obtain the license MAC are as follows: Before installation, use the Answer File Generator (http://www.cisco.com/web/cuc_afg/index.html). When you generate the answer file, you also get the license MAC.

Note

If you use this method, ensure that you enter the identical parameter values in the Answer File Generator and the Cisco Unified Communications Manager installation program, or the license will be invalid.

After installation, navigate to Show > System in Cisco Unified Communications Manager Administration. After installation, use the CLI command show status. Obtaining New Licenses The process to redeem a Product Activation Key (PAK) for licenses at www.cisco.com/go/license is changed for a license MAC. When redeeming a PAK for a license MAC at this URL, you get prompted to select the type of license that you want to obtain: A physical MAC address this is used when Cisco Unified Communications Manager will be installed on an MCS server. A license MAC address this is used when Cisco Unified Communications Manager will be installed on Cisco Unified Communications Manager on Virtualized Servers. After you make this selection, the generation and installation of the license file follows the same process.

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Cisco Unified Communications Manager on virtualized servers Virtual machine setup and licensing support

Obtaining Rehosted Licenses When You Change License MAC Parameters When you change any of the parameters that create the license MAC, the license that you obtained with it becomes invalid. You must request a rehosting of the license to obtain a valid license. The old license continues to work for a 30-day grace period. To rehost your licenses, you must open a case with the licensing team to obtain a license for your replacement server. Contact the licensing team at licensing@cisco.com. During the grace period, you can change the settings back to the licensed values to make your original license valid again. If you need more than 30 days of grace period, change your settings back to the licensed values, then change them back to the new values that you want to use. You will get another 30- day grace period.

Virtual machine setup and licensing support


The virtual machine configuration for running Cisco Unified Communications Manager on Virtualized Servers must match the stated specifications to get support from Cisco. While Cisco Unified Communications Manager can be installed and licensed in other virtual machine configurations, Cisco does not support these configurations.

Download virtual machine templates (OVA Templates)


The configuration of a Cisco Unified Communications Manager virtual machine must match a supported virtual machine template. Perform the following procedure to obtain the virtual machine template for Cisco Unified Communications Manager on Virtualized Servers:

Procedure
Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Select this URL in your browser: http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240 If your browser prompts you to do so, type your Cisco.com User Name: and Password: in the text boxes, then click the Log In button. Choose IP Telephony > Call Control > Cisco Unified Communications Manager (CallManager) > Cisco Unified Communications Manager Version 8.0. Click the Unified Communications Manager Virtual Machine Templates link. In the Latest Releases folder, click the 1.0(1) link. Click the Download Now button. Follow the prompts and provide the required information to download the software. When the Download Cart window displays, click the Readme link to view the virtual machine template's release information.

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Cisco Unified Communications Manager on virtualized servers Related documentation

Related documentation
The UCS RAID Controller SMI-S Reference Guide, which describes Storage Management Initiative Specification (SMI-S) support in the Cisco UCS Servers, is available at the following URL: http://www.cisco.com/en/US/docs/unified_computing/ucs/sw/utilities/raid/reference/guide/ucs_raid_ smis_reference.html The official list of supported servers for Cisco Unified Communications Manager releases is available at the following URL: http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/prod_ brochure0900aecd8062a4f9.html Technical specifications of Cisco Unified Communications virtualized servers are available at the following URL: http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/solution_overview_ c22-597556.html TCP and UDP ports for vCenter Server, ESX hosts, and other network components' management access are listed in article 1012382 at the following URL: http://kb.vmware.com The Cisco Unified Communications Virtualization wiki, which discusses deployment of other Cisco Unified Communications products on virtualized servers, is available at the following URL: http://docwiki.cisco.com/wiki/Unified_Communications_Virtualization

Migrate Cisco Unity Connection on a virtual machine


For information on migrating to Cisco Unity Connection on a virtual machine, see the Migrating from a Cisco Unity Connection Physical Server to a Connection 8.x Virtual Machine chapter in the applicable Reconfiguration and Upgrade Guide for Cisco Unity Connection at http://www.cisco.com/en/US/products/ ps6509/prod_installation_guides_list.html. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R)

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Cisco Unified Communications Manager on virtualized servers Migrate Cisco Unity Connection on a virtual machine

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