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1 September 2007
Volume 1, Issue 7

MEDCOM NOW Office of the Army Surgeon General and Army Medical Command

Army Medical Action Plan Update—

a newsletter highlighting
the challenges and
successes of
Army Medicine
Staff Assistance Visits
In this issue:
Phase III (July 16 – Sept. 3, 2007) of the Army Medical Action Plan (AMAP) focused
AMAP Update-Staff on conducting Staff Assistance Visits (SAVs) to select installations with newly formed
Assistance Visits Warrior Transition Units (WTUs). WTUs are part of the Army’s new Soldier-centric
health care system where every Warrior in Transition and Family member has a Triad
AMAP staff assistance
visits—dates change of support. This support Triad consists of a squad leader, primary care manager and
nurse case manger. The Triad supports the Warrior in his or her mission to heal.
Army Couple Helps
Injured at I-35 The Army has a total of 32 WTUs stateside (including Alaska and Hawaii) and three
Minneapolis Bridge— additional WTUs at Army installations in Germany. The 35 WTUs include the Warrior
Named ABC News Brigade at Walter Reed Army Medical Center, 14 Warrior Transition Battalions, and
Persons of the Week.
20 Warrior Transition Companies.
Landstuhl Gets Level II
Trauma Center Four SAV teams, with subject matter experts from 15 Army agencies and the
Designation Department of Veterans Affairs, have traveled and provided assistance at major
Army installations—Walter Reed and Tripler Army Medical Centers; Forts Bliss,
Walter Reed Names
Bragg, Carson, Drum, Gordon, Hood, Knox, Lewis, Riley, Richardson, Sam Houston
New Warrior in
Transition and Stewart. Additional visits are scheduled through September for Forts Benning,
Headquarters After Campbell and other installations as required. At the end of the SAVs, the AMAP cell
Fallen Combat Medic will analyze trends across the Army and work to adequately address appropriate
issues at the Army level.
Fort Bliss Open House
Features Human Phase IV (Sept. 4, 2007 – Jan. 1, 2008) begins with organizations achieving initial
Patient Simulators
operational capability. By the completion of this phase, success will be defined as
Army’s Hotline WTUs being able to provide critical services to Warriors in Transition and their
Continues to Help families. The WTUs will undergo a Department of the Army Inspector General
Wounded Warriors and compliance inspection during this phase. The SAV teams are working closely with
Family Members the DAIG to ensure a common understanding of the standards for WTUs.
Female Combat
Medics in the Fight
Every Day
AMAP Staff Assistance Visits—Dates Change
Fort Drum Medics Help
Iraqi Army Create The staff assistance visits scheduled for Fort Campbell, Ky., and Fort Benning, Ga.,
Clinic have been changed as follows:
Madigan’s Child Team Location New Dates
Resiliency Program
Plants Community
Seeds B Blanchfield Army Community Hospital Sept. 11–13, 2007
Fort Campbell, Ky.
The Way Ahead
A Martin Army Community Hospital Sept. 18–20, 2007
Fort Benning, Ga.
Army Couple Helps Injured
MEDCOM NOW Page 2 of 4
at I-35 Minneapolis Bridge—
Named ABC News Persons
of the Week Landstuhl Gets Level II Trauma Center Designation
By Steve Mraz, Stars and Stripes

Landstuhl, Germany—Landstuhl Regional Medical Center has become the only

hospital outside the U.S. designated a Level II trauma center by the American
College of Surgeons. The designation means the hospital, which has seen more
than 42,000 troops wounded in Iraq and Afghanistan, must follow tough standards
in everything from tracking patients to receiving patients and documenting medical
care. The majority of patients from Iraq and Afghanistan treated at Landstuhl are
Army Reservist 2nd Lt. those who suffer non-battle injuries.
Nathan Lund and wife
Christine. Photo courtesy
ABC News The Level II trauma center certification symbolizes a commitment to excellence in
how the hospital takes care of wounded warriors, Landstuhl commander Col.
Story by Jerry Harben, U.S. Brian Lein said. “What it means for the patient is that we have to meet the same
Army Medical Command
certification standards, the same care standards of every Level II hospital in the
Disasters often cause United States,” he said. The hospital established trauma standards, and must
pain, crippling injuries and continually assess those standards and demonstrate to outside inspection
death. They can also
bring out the best in
agencies that it is meeting or exceeding those standards, Lein said.
people. Such was the
case on Aug. 1, wit the According to the American College of Surgeons, a Level II trauma center is a
collapse of the I-35 bridge hospital that is expected to provide initial definitive trauma care, regardless of the
in Minneapolis, Minn. On
the scene helping were
severity of injury. Depending on location, patient volume, personnel and
2nd Lt. Nathan Lund, an resources, the Level II trauma center may not be able to provide the same
Army Reservist attending comprehensive care as a Level I trauma center.
the University of
Minnesota Dental School
and his wife Christine, a
Wounded service members requiring intensive care unit treatment usually stay at
registered nurse. Landstuhl for three to five days before being transported to the States. Landstuhl
gained the certification last month, and it will be valid for three years.
“We threw on our scrubs,
grabbed a tourniquet,
masks, gloves and a
stethoscope and ran to Walter Reed Names New Warrior in Transition
our ca,” Lund said. After
looking for injured people Headquarters After Fallen Combat Medic
at the northwest and
Story and Photo by John J. Kruzel
southwest corners of the
August 06, 2007
bridge, they were told by
a police officer that help
Ray Vaccaro and his daughter, Ava, admire the plaque for the
was needed at the
newly dedicated Vaccaro Hall building at Walter Reed Army
southeast corner of the
Medical Center in Washington, D.C., Aug. 2. The building is
still unstable bridge and
named for Ray Vacarro's brother, Cpl. Angelo J. Vaccaro, an
boarded an emergency
Army medic who was killed in Afghanistan.
watercraft for the triage

While Christine checked

patients’ lungs, 2nd Lt.
Lund, a dental student Family members, friends and fellow Soldiers of Cpl. Angelo J. Vaccaro, an Army medic
checked vital signs and killed in Afghanistan, gathered for a dedication ceremony at Walter Reed Army Medical
palpated abdomens. Center on August 2 as building 38 was renamed “Vaccaro Hall.” The hall will serve as a
After loading the wounded headquarters for the new Warrior Transition Brigade. Cpl. Vaccaro died Oct. 3, 2006,
for transport to a hospital,
they moved to a Red as he tried to evacuate casualties during combat operations.
Cross station and waited
until 10 p.m. to see if “I’m very grateful that leaders of the Warrior Transition Brigade named their
more patients would be headquarters after this great Army combat medic,” said Army Maj. Gen. Eric
found. On Aug. 3, ABC
News named 2 Lt. Lund Schoomaker, Commander of North Atlantic Regional Medical Command and Walter
and Christine their ABC Reed Army Medical Center (WRAMC). “Like Cpl. Vaccaro, WRAMC is on a journey of
News Persons of the redemption to reaffirm its service to the nation, to the Army and to Warriors who have
Week. been wounded or ill or injured in service to our nation.”
MEDCOM NOW Page 3 of 4
Fort Bliss Open House
Features Human Patient
Army’s Hotline Continues to Help Wounded
Warriors and Family Members
By Gerry J. Gilmore, American Forces Press Service

The Army’s four month-old Wounded Soldier and family Hotline continues to find
answers to Soldiers’ and Families’ medical questions. The hotline provides a more
direct way for wounded Soldiers and their Families to obtain information for medical
Staff Sgt. Catherine issues that couldn’t be resolved though local channels, Army Col. Edward Mason, the
Hannah, B Battery, 3rd
Battalion, 6th Air Defense hotline’s director, told online journalists and “bloggers.”
Artillery Brigade, applies a
tourniquet on a human “The intent of the Wounded Soldier and Family Hotline is to ensure that soldiers and
patient simulator, while Sgt.
Robert Ornelas, B Btry., 1- their families have access to every resource the Army has to offer,” Mason explained.
56 ADA Bde., inserts a Senior Army leaders established the hotline March 19 in the wake of a series of news
catheter needle. Photo and reports in February that spotlighted shortcomings in patient care at Walter Reed Army
story by Maj. Deanna
Bague, Fort Bliss Public Medical Center. Top Army leaders receive regular reports and briefings on hotline
Affairs. operations, the colonel pointed out.
The Fort Bliss Medical
Simulation Training Center
The hotline wasn’t created to bypass the chain of command, Mason emphasized,
held an open house noting that it was established to address and resolve Soldier and Family medical
recently. Four human issues as expeditiously as possible. The hotline is managed and operated by U.S.
patient simulators took Army Human Resources Command, in Alexandria, Va. Since inception, the hotline
center stage at the event.
The simulators are the most
has fielded more than 5,000 calls, involving more than 1,300 issues, Mason said.
innovative training tools
Soldiers will use to train on Callers’ issues are staffed to subject-matter experts for resolution, Mason explained.
combat lifesaver skills, said The hotline staff later contacts callers to ensure they’ve been helped. “Most of the
Joe Ricondo, Jr., Military
Education and Government
time callers are very happy someone listened to them and that we were able to
Systems and Programs. provide the information that they needed,” he said.

The Computerized human The hotline operates 24 hours a day, seven days a week, Mason said. It is staffed by
replicas breathe, live and die
like any human beings and
50 Soldiers and 50 contractors. The contractors are former Soldiers or military Family
allow Soldiers to practice members. “They believe in the mission and have a passion for helping Soldiers and
combat lifesaver skills within Families,” Mason said of the hotline’s staff.
various scenarios under
simulated battlefield
conditions. Every
The Army’s Wounded Soldier and Family Hotline: 1 (800) 984-8523.
intervention done by the Overseas customers can call the hotline via the Defense Switched Network,
Soldier is logged, to include or DSN, at (312) 328-0002.
the administering of drugs.
If the Soldier takes a long
time treating the simulator, it
will die just like a real
person. Soldier Female Combat Medics in the Fight Every Day
interventions are monitored
and recorded in a master “Before I enlisted, I was going to school to become a [registered nurse],” said
patient monitoring station. In Spc. Vanessa Bolognese. “I wanted a medical job and my [military occupational
the event the simulator dies specialty] is called health care specialist,” said the 21 year-old from Chino Hills,
or crashes, Soldiers are re- Calif. “In fact, the first time I heard the term ‘combat medic’ was during
trained and re-evaluated to [advanced individual training] at Fort Sam Houston. They pretty much told us
improve their lifesaving there, ‘You will be deploying. You will be working in Iraq.’” Bolognese’s
skills. colleague and roommate had similar motivations.
“There are critical things “I’d been working in a nursing home after high school,” said Spc. Aimee
combat lifesavers trained Collver. “When I walked into the recruiter’s office I knew that I wanted a
Soldiers can do that will Army combat medics, Spc. medical job,” explained the 23 year-old from Puyallup, Wash. “The health care
keep a wounded Soldier Aimee Colliver (foreground) and specialist job was available, and I was told that I would be working in a hospital
alive,” Ricondo said. Spc. Vanessa Bolognese setting,” she said. “Of course, I don’t work in a hospital and nothing out here in
Soldiers working with the (background) help pull security
Iraq is anything like what I thought.”
human simulators are during a mission in Amerli, Iraq.
learning critical skills that will Photo and comments courtesy
Army Spc. Mike Alberts, 3rd “We respect them for their abilities as medics and as Soldiers,” said Sgt. Brian
increase survivability on the Tabor, squad leader, PSD, 3IBCT. Tabor is a five-year veteran serving his
battlefield. Brigade Combat Team Public
Affairs second combat deployment.
MEDCOM NOW Page 4 of 4
Office of the
General and Fort Drum Medics Help Iraqi Army Create Clinic
Army Medical
Command Blackanthem Military News, PATROL BASE DRAGON —
Soldiers speak to an Iraqi father, through a translator, about
his ill child during a combined medical engagement at
Combined Patrol Base Dragon, Iraq, Aug. 7. More than 100
Coming Events local residents were treated by troops of the 2nd Brigade
Combat Team, 10th Mountain Division (Light Infantry) out
of Fort Drum, N.Y., and the 2nd Battalion, 2nd Brigade,
10th Iraqi Army Division. Army photo

2007 AUSA Annual

Meeting & Madigan’s Child Resiliency Program Plants
Community Seeds
Oct. 8 -10, 2007
AMAP Follow-up Madigan Army Medical Center was awarded the 2007
Conference Military Child Education Coalition's (MCEC) "Pete Taylor
Oct. 21 – 26, 2007 Partnership Award" (Individual Program) for its outreach
program within the Clover Park School District that helps
military children to better cope with the deployment of
their parents. The award, named after retired Lt. Gen.
Pete Taylor, former MCEC national advisor, applauds the
partnerships that exist between military installations and
school districts around the world.
Courtesy MAMC Public Affairs

MEDCOM NOW The Way Ahead
Submit AMAP good news As we move into Phase IV of the AMAP, the data and feedback gathered during the
features to OTSG /MEDCOM WTU site visits will guide us as we continue to enhance and improve the support and
Public Affairs services for Warriors in Transition and Family members.

In October, the Army Medical Department and our partners from Army Personnel,
5109 Leesburg Pike,
Army Operations, Installation Management, Veterans Affairs, Reserve Affairs, Health
Suite 671 Affairs and other government agencies will come together at a follow-up AMAP
Falls Church, VA conference. The goal is to assess the AMAP and adjust our azimuth as required to
22041 ensure our WTUs reach full operation capability by Phase V of the AMAP, January
2008 and beyond.
(703) 681-1942 We honor and remember the sacrifices made on 9/11. In support of Warriors and
Family members we remain Army Strong!
(703) 681-4870
Major General Gale S. Pollock
E-MAIL: Commander, US Army Medical Command
Acting, The Surgeon General