QUESTIONNAIRE FOR PRODUCT DESIGN AND DEVELOPMENT

Dear customer, We would like to learn about driver perceptions about the safety of your car by asking you several questions. We hope to draw some general conclusions by aggregating the responses from this survey. Kindly respond to a few questions below. Thank you for your participation. PERSONAL BACKGROUND 1. Gender: Male Female 2. Age: 15-20 years old 21-25 years old 26-30 years old 31-35 years old 36-40 years old 41 years old and above 3. Occupations: Government sector Private sector Student Others:__________

TOPIC-RELATED QUESTION 1. Are you having any transport? Yes, state: _____ No

2.

How long youre been driving? _______ years

3.

What is your brand of vehicle? ___________

4. What are the categories of your vehicle? Medium hatchback or sedan Small hatchback or sedan Large family sedan or wagon Medium size 4WD Large size 4WD

5. What are you preferred transmission? Automatic transmission Manual transmission

6. What are you prefer to choose your own car? Economical Safety Comfort level

7. Do you study about the safety of the before you buy a car? Yes No

8. What are the attribute that promoted by the manufacturer? Price or affordability Appearance or styling safety power or performance features and options

9. Are you service your car by your own or send it to service center? Yes No 10. How many times you send your car to service center? _______ times 11. How much its cost you per year? RM________ 12. Are you satisfied with the service provided? Yes No, Why:_________

13. Are you prefer to send your car to the service center or the normal workshop? Service center Normal Workshop 14. Are you concern about your car performance? Yes No, Why:_______ 15. Are you always following the traffics rules? Yes No, Why:_______ 16. Are you inspect your before you drive? Yes No 17. Is your car ever having a breakdown while your drive? Yes, cause:_________ No 18. Do you ever experience an accident? Yes No 19. What are the causes of the accident? Human error Car error, cause:______

20. Are the car is fit to be drive after the accident? Yes No 21. Are you preferred to buy a new car after the accident? Yes No 22. Do you always driving while rain? Yes No 23. Are your front windshield is clear while rain? Yes No 24. Have you ever changed your windshield? Yes, Why:________ No 25. Are the wiper helps you a lot while the rain? Yes No 26. How many times you change your wiper in a year? ________ times

27. Do you prefer a new technology to improve your windshield performance? Yes No 28. Do you tinted your windshield and does it help?

Yes No 29. Are you satisfied about your car? Yes, Why:_________ No, Why:_________ 30. Are you willing to pay for your safety? Yes No