Water Operator Training and Wastewater Operator Courses - Spring 2014 | Credit Card | Visa Inc.

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NJAES Office of Continuing Professional Education Rutgers, The State University of New Jersey 102 Ryders Lane New Brunswick, NJ 08901-8519 Ph: 732.932.9271 Fax: 732.932.8726 Email: ocpe@njaes.rutgers.edu Web: www.cpe.rutgers.edu Cell# Work# City Mailing Address Job Title Name

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New Jersey Agricultural Experiment Station

Improving Your Writing Skills
February 5, 2014
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Math Refresher for Water/Wastewater Operators
February 27, 2014
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Improving Your Writing Skills February 5, 2014 Course Code: EO0110CA14 Instructor: Sharon Kinsey Registration fee: $260 Multi fee: $225 NJ licensed water operators: $127.50 (T, W or VSWS only) 6 TCHs for water and wastewater license holders NJDEP Approval #01-050601-30 No matter what your occupation, effective writing and strong communication skills are essential in the workplace. This course will introduce you to the elements needed to develop or refresh this skill, and introduce some great tips on how to communicate with style. Topics include: • Determining the purpose of the document/knowing your audience • Phrases to avoid in business writing (jargon, cliches and meaningless words) • Communicating difficult news • Organizing a document - content strategies and formatting • Clarity, conciseness, punctuation, proofreading • Communicating electronically....and more. This course has been approved for Certified Public Works Managers (CPWM) credits.

Math Refresher for Water/Wastewater Operators February 27, 2014 Course code: EO0106CA14 Instructors: Joe Bonaccorso & Steve Dowhan Registration fee: $250 Multi fee: $225 NJ licensed water operators: $125 (T, W or VSWS only) 6 TCHs for NJ water and wastewater license holders NJDEP Approval #01-010104-30 Operations personnel face math problems on the job every day. This course is designed to build confidence in the understanding of basic mathematics and problem solving. In a relaxed setting, students are encouraged to draw on workplace experience and common sense to improve their basic math skills and to learn to solve math-related problems that occur daily in the workplace. Topics will include: • Addition and subtraction • Percentages/graphs • Multiplication and division • Weight/volume relationships • Area/volume calculations • Metric conversions • Velocity and flow rate conversions. A great review for licensing or certification exams!

New Class!

Hot Topics in Wastewater March 21, 2014 (AM Only) Course code: EO0106CA14 Instructor: Jennifer Loudon Registration fee: $125 Multi fee: $95 3 TCHs for NJ wastewater license holders only NJDEP Approval #01-010104-30 The wastewater industry is continuously evolving, water resource recovery facilities must multi-task: treat the wastewater to ever increasing standards while also recovering valuable nutrients, reducing energy demand, and constantly figuring out ways of making the treatment process more efficient. All of this can only be accomplished through research and technological innovation. Organizations such as the Water Environment Research Foundation (WERF) make this possible. WERF is America’s leading independent scientific research organization dedicated to wastewater and stormwater issues. WIth the help of WERF, individual plants and systems across the country are working with cutting edge technologies. For example DC Water has implemented a program that allows them to identify emerging technologies that will help them keep ahead of upcoming regulatory challenges. Come for a morning to learn about WERF projects , how to get involved and what the future holds!

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Hot Topics in Wastewater New Class!
March 21, 2014

Management Skills for Supervisors
March 25 & 26, 2014

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Effective Emergency Communications
March 28, 2014

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Customer Service Skills for Utility Personnel
April 11, 2014

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Microbiology for the Non-Biologist
April 23, 2014

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Water and Wastewater Chemistry
Back to the Basics

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April 29, 2014
Office of Continuing Professional Education

Management Skills for Supervisors March 25 & 26, 2014 Course Code: EO0103CB14 Instructors: Ned Lipman and Terry Tomsky Fee: $475 Multi-Fee: $440 NJ licensed water operators $237.50 (T, W, VSWS only)
12 TCHs for NJ licensed drinking water and wastewater operators

NJDEP Approval #01-010111-30 Managing employees effectively is a challenging and rewarding process which starts with a clear understanding of how our behaviors influence workplace environments – let our instructional team of Ned Lipman and Terry Tomsky help get you started! Knowing yourself and the strengths you bring to work is a great place to start to improve your managerial skill set. In this highly popular course, you will explore the essential characteristics of respected leaders and how they create and sustain productive organizations. Through small group discussions and entertaining interactive exercises, you will develop a better understanding of what you can do to improve your work group’s effectiveness and acquire new “people” skills to more successfully manage the everyday challenges in your workplace. CREDIT INFORMATION • 6 Management for Certified Public Works Managers • This class has been approved by the New Jersey Department of Health and Senior Services as a provider of NJ Public Health Continuing Education Contact Hours. Call our office for more information on credits.

www.cpe.rutgers.edu g 732.932.9271 | www.cpe.rutgers.edu 732.932.9271 73 2 932 9271 | w www.cpe.rutgers.edu w cpe Effective Emergency Communications Customer Service Skills for Utility Personnel March 28, 2014 Course Code: EO0109CA14 April 11, 2014 Course code: EO0108CA14 Instructor: William Jamison Instructor: Stan Elson Registration fee: $280 Multi fee: $250 Registration fee: $250 Multi fee: $230 NJ licensed water operators $140 (T, W or VSWS only) NJ licensed water operators: $125 (T, W or VSWS only) 6 TCHs for NJ water and wastewater license holders 6 TCHs for NJ water and wastewater license holders NJDEP Approval #01-090603-30 NDEP Approval #01-100801-30 Effectively communicating with co-workers, employees, supervisors and the public is critical to successfully operate in any business or organization. This is especially true in times of emergencies, such as power outages, floods, hurricanes or other disasters. This course provides awareness level training in developing and delivering communications to the public, partners and the media. The program presents methods to improve internal communications, how to develop partnerships and skills for communicating with the public and/or media during a crisis and employs case study activities to put the information presented into practice. Bill Jamison (formerly employed by the NJ Department of Health) is a veteran of the axthray scale and other large-scale public health emergencies - let his experience work for you! Customers – who are they? Your first response may be the folks who purchase products or services from you. True, but is there more? What about co-workers who count on you to provide workplace services to them – up and down the line? This course has been designed to help you become more effective - and efficient - in dealing with “customers,” both external and internal. The program will discuss meeting expectations, setting targets and standards, listening techniques, techniques for handling people (including the difficult ones!) and steps to problem-solving/resolving conflicts. Even if you don’t work for a utility company this program can benefit you and your co-workers!

Microbiology for the Non-Biologist April 23, 2014 Course code: EO0101CA14 Instructor/Course Coordinator: Craig Phelps, Ph.D. Registration fee: $250 Multi fee: $225 NJ licensed water operators: $125(T, W or VSWS only) 6 TCHs for NJ water and wastewater license holders NJDEP Approval #01-010106-30 This one-day class brings the science of microbiology to an understandable, everyday level for those in the fields of drinking water/wastewater treatment, industrial hygiene, environmental science or public health. Participants will be introduced to the physiology, characteristics, nomenclature and taxonomy of various types of microorganisms. Topics will include: bacteria, viruses, fungi, algae, protozoa indicator organisms, antibiotic resistance, testing methods, the microbiology of water and wastewater systems, mitigation options.

www.cpe.rutgers.edu 732.932.9271 | www.cpe.rutgers. 732.932.9271 | www.cpe.rutgers.edu

Water and Wastewater Chemistry: Back to the Basics April 29, 2014 Course code: EO0107CA14 Instructor/Course Coordinator: Michael Furrey Registration fee: $265 Multi fee: $235 NJ licensed water operators: $132.50 (T, W or VSWS only) 6 TCHs for NJ water and wastewater license holders NJDEP Approval #01-010105-30

This course will address the basic chemistry and treatment methodologies used in drinking water and wastewater operations. Even if you aren’t taking a licensing exam in the near future, let this class help you to review and reinforce the basics. Topics will include: Balancing equations, chemical symbols, scientific notation, Chemical contaminants of drinking water detection and limits, NJDEP/USEPA MCLs and wastewater discharge limits, Wastewater treatment chemistry and secondary “nuisance” chemicals, Chemical disinfection including alternative disinfectants, The chemistry of corrosion control, coagulation, flocculation and filtration, Basic chemical dosage calculations and problem solving.

Upcoming Classes of Interest
Onsite Wastewater Disposal Systems January 14 & 15, 2014 Fundamentals of Generators & Transformers May 21 & 22, 2014 Motor Control Circuits May 14 - 16, 2014 Maintaining Water Quality Distribution System May 6 & 7, 2014 Introduction to Hazardous Waste Management June 12 & 13, 2014 Study and Exam Skills for Licensing and Professional Certification Testing June 19, 2014 Septic Inspection in NJ June 25 & 26, 2014 Visit our website at www.cpe.rutgers.edu

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Phone: 732.932.9271, M-F 8:00 AM - 4:30 PM. Please have your VISA, Mastercard, Discover or American Express number ready. or a copy of your check, money order or purchase order with your fax. Mail: Registration Desk, NJAES Office of Continuing Professional Education, Rutgers University, 102 Ryders Lane, New Brunswick, NJ 08901-8519. Please make checks payable to: Rutgers University Web: www.cpe.rutgers.edu

  Fax: 732.932.8726, 24 Hours. Please include credit card information

Payment Policy - All students must have prearranged for payment to be admitted to the class (purchase order, check, VISA, Mastercard, American Express, Discover or money order). Refunds - You may withdraw from these courses with a full refund (minus a $75 processing fee) provided our office is notified at least three (3) full working days prior to the start of the course. Beyond that time, registrants may be responsible for the full registration fee. Substitutions are welcomed. NOTE - Continental breakfast and lunch are included in your registration fee for all full-day programs.

Instrumentation for Water/Wastewater January 16, 2014 Ladder Logic February 12 & 13, 2014 O & M of Pumps March 11 - 13, 2014

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