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Cancún Accommodations

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Cancún Accommodations
Location, Location, Location
Cancún features numerous distinct hotel areas beyond the traditional, the Hotel Zone and downtown Cancún. There are two new emerging areas that offer a whole new experience. They are Puerto Juárez/Playa Mujeres coast (north of downtown and facing Isla Mujeres) and charming, relaxed Puerto Morelos (22 kms south of the airport). Within each area there are distinctions, advantages and drawbacks to consider. These are important to share with clients. Beach type (calm-waves), level of development (commercialized, quiet), proximity to attractions (bus or cab to get around), budget, and ambience will all become factors in counselling clients where to stay. Cancún’s well-known Hotel Zone refers to a 14-mile long strip of land on Cancún Island. This area is beautifully refurbished and constantly manicured. The legendary beaches were restored in early 2010. Here hotels sit next to each other, offering a choice of accommodations for every client. No matter where guests stay, they are within walking distance – or a short bus ride away – to a variety of Cancún attractions. The Hotel Zone is also the site of numerous nightclubs, restaurants, shopping malls, and water-related attractions, such as Wet ‘n Wild, AquaWorld, and over a dozen marinas. TIP: The northern ‘Punta Cancun’ region has more developed and clustered shopping–dining–nightlife. The southern region of Cancun Island (Punta Nizuc) is quieter, and devoid of development outside the hotels. The Hotel Zone is less than a 20-minute drive from the international airport - a real plus for clients used to traveling in the Caribbean, where a 60-minute drive from the airport is not uncommon. filled with shopping malls, restaurants, nightclubs, car rental firms, banks, and shops. The area is not beachfront; however, many properties have beach club agreements with beach hotels. Downtown hotels are less expensive. Clients whose interests lie beyond the beach and want to save some money, can benefit by staying in one of themore value-priced properties in this area. North of downtown and near the Puerto Júarez and Punta Sam ferrys, hotels are starting to develop. This area is referred to a ‘Playa Mujeres’. A 18-hole Greg Norman-designed course (one of Mexico’s best) will some day soon surround real estate and lodging developments. For now you’ll find the deluxe Villa del Palmar Cancun, and the all-inclusive Sea Adventure Resort). Guests staying in this area have easy access to Isla Mujeres – a short 20-minute ferry ride, and downtown Cancun. And let’s not forget Puerto Morelos. 22 km. south of the Cancun Airport is this jewel of a town. Hotels here run the range from AAA Five Diamond winners, to deluxe all-inclusive dazzlers, to small budget choices. Most resorts here are beachfront and just to the north of the city center. Recommend this location for those seeking a small Mexican town setting, with Cancun’s big city amenities just 30 minutes away

Properties in the Hotel Zone are located in one of three areas: on the Bay (Bahía de Mujeres, the top of the island’s “7” shape), the Caribbean Sea (the long side of the island with wide, sandy beaches) or the lagoon (Laguna Nichupté). Since all beaches in Mexico are public, clients can use any hotel’s beachfront for sunbathing, strolling, and swimValue Symbol ming (of course, hotels have designated private areas and facilities for guests). Throughout this course, look for this symbol. It signals added commission for you and the chance Minutes from the Hotel Zone is downtown to expand your agency’s Cancún trip planning services. Cancún – a bustling area on the mainland

Accommodations: Location, Location, Location

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Hotel Amenities & Services
The list of amenities and services available at Cancún hotels is even more extensive, offering guests an experience as luxurious, secluded, or action-packed as they desire. The following highlights will help you understand and sell our over 140 hotel properties like never before. Mention these highlights to clients:

our Lodging Directory for details). In fact, the Club Grill and Fantino at the Ritz-Carlton and Le Basilic (Fiesta Americana Grand Coral Beach)have earned the coveted AAA Five-Diamond award!

erties. Melding the best of Europe, North America and Mexico, our spas feature luxurious appointments, the latest treatments, and easy-to-sell packages. For more information on spas in Cancún, read Experiences – Spas.

a Excellent Service
The people who work in Cancún hotels, who act as “Mexican ambassadors” to your clients, are very important in ensuring a pleasant experience. Friendly and caring, the hotel service personnel and managers are happy for your clients’ business and enthusiastic about helping them enjoy their stay. Many staff members benefit from chain-specific service training – such as that offered by Marriott, Hyatt, Starwood, or RitzCarlton – enabling them to understand the needs of today’s traveler.

a Sports & Activities
All beachfront properties line their 60-80 feet of beach width with lounge chairs and umbrellas, and provide friendly waiter service. Many beach or bay-front resorts feature qualified instructors and modern equipment like kayaks, jet skis, and water bikes. Volleyball, tennis courts and fitness centers are standard at most of our four-star and above properties. The Iberostar Cancún (18-holes) and Moon Palace Resort (27-holes) and Riviera Cancún (18 holes) have their own golf courses, while the 18-hole Cancún Golf Club at Pok-Ta-Pok Golf serves many area hotels.

a Children Programs
One of Cancún’s strengths is its familyfriendly attitude, found in our many hotels with children’s programs. Kids are taken care of by trained, bilingual babysitters. There are professionally-supervised activities such as contests, handicrafts, learning Spanish, and games. Our hotels also feature popular in-room American cartoon programs, movies, video game consoles, and DVD players.

a Meeting Facilities
Cancún is the Caribbean’s leading destination for meetings. Our hotel facilities for groups (both large and small) are backed up by professional event coordinators, state-of-the art audio-visual tools, and a lavish assortment of customized themes for breaks, parties and meals. Whether the group has 17 or 1,700 guests, our hotel facilities and services can create the perfect blend of work and play.

a Other Features
Cancún’s refurbished and upgraded hotels are full-service “homes away from home.” You’ll find shops, pharmacies, 24-hour medical services, ATM’s, beauty parlors, kids’ play areas, laundry, baby-sitters, room service, dry cleaning, business centers and internet access. You will also find a concierge, travel agency, tour desk and/or car rental agency to help your clients plan day-trips and other activities. Many of our hotels even feature excellent wedding facilities and professional coordinators to ensure lasting memories.

a Dining
First-class dining with a range of international cuisine, always including Mexican, is available within our properties, as well as outside the hotels. Events staged throughout the year feature regional Mexican, Spanish, Italian, or other themes. Many hotels also offer meal plans, so clients can purchase their meals ahead of time (see

a Spas
Cancún is capitalizing on the growing spa market by incorporating full-service spa facilities at many prop-

Hotel Amenities & Services

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3

Cancún Hotels Spruced Up for 2012

Here is a sampling of some of the changes you’ll be selling in 2012 and beyond. a Hard Rock Hotel Cancún: (formerly the Cancun
Palace Hotel) To live like a rock star means never being far away from the action. Lucky for you, the all-inclusive Hard Rock Hotel Cancun puts you right in the middle of it. Located in the heart of Cancun’s Hotel Zone, the hotel pays homage to a lifestyle of excess – a 12-story marvel that sparkles against the brilliance of the white sand beach and the Caribbean Sea. 601 stylish guest rooms are ready to indulge, including Hard Rock’s signature Rock Star Suites, each with panoramic views of the ocean or lagoon and private balconies to enjoy the cool tropical breeze. Hard Rock Hotel Cancun’s renewed facilities and amenities also boast five acclaimed international restaurants, five bars and lounges, a spa with outdoor palapa-style massage areas, an expansive poolscape, authentic memorabilia from international and local music artists and meeting facilities to the tune of a 16,408 sq. ft. convention center. All this plus unsurpassed service within an exclusive waterfront experience which is second to none. Outside, the hotel is just a short stroll from Cancun’s main shopping and entertainment attractions…perfect for rock and roll royalty that are used to having everything at their fingertips.

characterized by passion for service, contemporary design, international fusion cuisine, and world music. Each of the artfully refurbished 448 guest rooms – including 32 Loft Suites, 4 Level Suites, and 4 Passion Suites – offers stunning ocean and sunset lagoon views. “The Level,” an exclusive retreat for visiting VIPs, now offers 52 deluxe accommodations and 4 suites with private Jacuzzi, a selection of aromatherapy amenities, complimentary cocktails and petit dejeuner, and WiFi access at no charge in addition to standard amenities.

Restaurants were redesigned completely, including translucent marble and new architecture. Pools have new tile mosaics, and a sophisticated new water purification system. The health club has new workout equipment and the new Galileo Sport Bar has giant plasma screens. The 426 rooms and suites now showcase three telephones per unit, MP3/CD players and deluxe amenities. Meeting rooms were also refurbished extensively, and a new fire prevention system was installed.

a Riu Palace Peninsula: Opening May 4, 2012 this
brand-new Riu property is situated in the core of Cancun`s resort area on the bay side of the hotel zone facing Isla Mujeres. The 16-story resort looks down on dazzling white sand, lush vegetation and the Caribbean`s famed crystal turquoise water, which is especially calm on this side of the island. This brings a total of four all-inclusive Riu properties to the hotel zone. The Riu Palace Peninsula features four swimming pools, one with a swim-up bar and adjacent Jacuzzi, a spa, and 24 hour room service.

a Villa del Palmar Cancún: Located on Playa
Mujeres 25 minutes north of Cancún City away from the hustle and bustle of the Cancun hotel zone, the Villa del Palmar Cancún is the perfect choice for families. Deluxe rooms feature balconies, kitchenette with mini bar, microwave, coffee maker and toaster, full bathroom with tub, closet and safe. Flat-panel televisions come with premium cable channels and pay per view movies. Suites have fully equipped kitchens with full-sized refrigerators. Bathrooms include separate bathtubs and showers, double sinks and bathrobes. Living room with dining area and murphy bed. Each suite alos has a washer and dryer. as are a washer and dryer. The lovely free-form pool even boasts pool butlers to attend to your every whim. For more lodging news, go to www.cancun.travel.

a ME by Meliá Cancún: Formerly the Meliá
Turquesa, this hotel has re-opened under the new ME brand by Meliá. The property has undergone an extensive transformation, offering guests an experience-based “personality hotel” that is

a Iberostar Cancún Golf & Spa Resort: With an investment of over $40 million, the former Hilton re-opened in Feb. 2012 as a completely revitalized allinclusive resort. In addition to new exterior and interior painting and a beach that is now some 50 meters wide, the hotels has magnificent public areas with fully grown palms, exotic flowers, and manicured gardens.

Accommodations: Hotels Spruced Up

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U.S. Condo & Villa Specialists
Condo Concepts 866-830-7037 www.condoconcepts.com Creative Leisure 800-413-1000 www.creativeleisure.com Hideaways International 800-843-4433 www.hideaways.com Intervac 800-756-4663 www.intervac.com Vacation Club Rentals 800-822-6286 www.mexonline.com VHR Worldwide 800-633-3284 Villas of México 800-456-3133 www.villasofmexico.com

Lodging Variety, Value & Elegance
Cancún boasts an impressive inventory of stylish, wellmaintained hotels. With more than 28,000 rooms between Cancún and Puerto Morelos, Cancún is Mexico’s largest resort and one of the biggest in the world. Bright, modern resorts coexist comfortably alongside intimate Mexicanstyle properties, adding visual character to Cancún’s stunning natural setting. No matter what your clients’ personal lodging preference, the options are many: • Luxury resorts (EP or MAP plan, personalized service) • All-inclusive resorts (all-for-one pricing convenience) • Condominiums (extra space and flexibility) • Villas (Mexican-style comfort and privacy) • Family-friendly (kids programs, baby-sitters, cribs, special menus) • Adults-only hotels (quiet areas, spas, fine dining) • Boutique Hotels (in all price ranges) • Destination Spa (Elan Resort and Spa) Three of Cancún’s hotel types deserve further elaboration. to particular traveler needs. Whether your clients want luxury, family-friendly, adults-only, sports-oriented, or simply the “best deal,” there is an ideal option at one of Cancún’s over 80 all-inclusive resorts. Cancún’s main allinclusive players include Palace Resorts (5), Park Royal (3), Oasis Hotels (6), Real Hotels & Resorts (2), Riu, Iberostar, and Dreams Hotels & Resorts.

a Suites and Villas
All-suite properties, villas and condos are excellent choices for families, golf groups and any client looking for extra room and/or kitchen facilities during their stay. Villas, or private homes, are also a good choice for clients seeking a more authentic Mexican experience. For example Beachscape Kin-Ha has an ideal location near Punta Cancún and offers studios with kitchens, plus one- to three-bedroom units.

a Cancún Elite Resorts
Cancun offers many of the attractions sought by luxury travelers. Stunning Caribbean settings, nearby worldclass golf, secluded spas, expansive natural reserves, and elite hotels delivering posh comforts and impeccable service are but a few of Cancun’s high-end offerings. From AAA Five Diamond Award winners (Cancún has four!) to a suites-only resort with a spa that’s one of a kind in Mexico, visitors seeking the wonders of Cancún in an Full Screen

a All-inclusive Resorts
The “pay one price” (room, food, and activities) all-inclusive concept is on the rise in Cancún. No longer a “one size fits all” product, Cancún’s all-inclusive resorts are tailored

Accommodations: Variety, Value and Elegance

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How to Acquire Luxury Clients
If you don’t already have clients that you sell luxury travel to, here are some tips as to how to acquire them. • Know the product, and the client, inside and out. • Sell the experience, not the price. • Work your personal network, such as club members, friends, and relatives. • If your world is mid-scale, join an upscale host agency. • Dress and speak the part for selling luxury products. • Be confident in what you sell. • Plan your strategy to develop a luxury business. • Cull your clients to focus on the high end.
(Excerpted from Kate Rice’s article in Agent@Home, August 2006 issue)

exclusive setting will find both. In this course we will introduce five elite hotels, all of which afford clients privacy and luxury along with the spectacular talcum powder beaches and turquoise blue waters for which Cancún is known.

WHY SELL LUXURY?
If you’re not already selling luxury travel, take a few moments to consider some of the reasons and advantages of selling to this market. There are now more than 9 million U.S. households that have a net worth of $1 million or more. Fifteen percent of households have an annual income that exceeds $100,000. Not only do consumers in this upper-income bracket have money to spend on travel, they are typically very busy and will value comprehensive services like the travel advice and planning that you offer.

Fiesta Americana Grand Coral Beach ©©©©© The Fiesta Americana Grand Coral beach rests on Cancun’s most coveted stretch of beach. The proud recipient of AAA’s Five Diamond Award since 1995, this elite resort boasts 602 elegant oceanfront suites, all with private terraces or balconies. Each suite comes with a sunken living room, marble floors, individual climate control, and much more. In the resort’s Grand Club, VIP guests enjoy the assistance of a multilingual concierge staff and complimentary Continental breakfast, hors d’oeuvres and beverages served throughout the day. AAA 5 Diamond dining at Le Basilic. www.fiestaamericana.com JW Marriott Cancún Resort & Spa ©©©©© The spectacular JW Marriott Cancún Resort & Spa (AAA Five Diamond) is a place where approachable luxury is found in every detail. Guests enjoy lodging in one of 448 exquisite guestrooms, each with a balcony facing the ocean. A 35,000 square foot Mayan-themed spa on the property incorporates an exciting combination of natural elements for a revitalizing and renewing spa experience. A complete business center and more than 20,000 square feet of meeting space makes the resort ideal for business travelers as well. www.jwmarriottcancun.com

SELLING CANCUN’S LUXURY OPTIONS
Getting to know Cancun’s Elite Resorts may take some research, but the time spent will pay off in larger commissions, and most importantly, satisfied clients. The most important thing to remember about luxury travel is that it’s all about the experience. Luxury agents must be confident in their knowledge of the product, have the ability to present it to the client, and deliver the service they promise. Now read about four of Cancun’s Elite Resorts…

Accommodations: Elite Resorts, Luxury Clients

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Zoëtry Paraíso de la Bonita Resort ©©©©© Zoëtry Paraíso de la Bonita Resort is an all-inclusive exclusive getaway now managed by AM Resorts. 90 ocean view suites dot the resort’s manicured grounds, which feature open, inviting courtyards and shimmering reflecting pools. The resort’s unique restaurants are superb. The resort’s 22,700 square foot Spa & Thalasso Center is a soothing haven for healing and rejuvenation. The Spa offers a range of hydrotherapy treatments, anti-aging aesthetic and detoxifying therapies, facial rejuvenation procedures, and hormonal replacement therapies. www.zoetryresorts.com

The Ritz-Carlton Cancún ©©©©© The Ritz-Carlton Cancún, an exclusive Five Diamond resort, is considered one of the most luxurious in the world. Each of its 365 guestrooms and suites is a sanctuary of comfort featuring sweeping ocean views. Indulgent amenities such as the impressive Culinary Center, the new Cliff Drysdale Tennis Club and award-winning restaurants— including the Five Diamond cuisine of Fantino and the Club Grill—come together to create an oasis of enchantment. The luxurious Kayantá Spa offers even further relaxation with water rituals, massage therapies, and body and facial treatments influenced by ancient Mayan customs. www.ritzcarlton.com

Now that you’ve been introduced to these four elite resorts, think about which ones would best suit your high-end clients. Would they most appreciate the most spacious suite, a longer expanse of white-sand beach, a world-renowned restaurant, a state-of-the-art tennis center, a sumptuous spa, or all of these amenities at once?

Accommodations: Elite Resorts, Accommodations: Elite Resorts Luxury Clients

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SERVICE

G.T.
(deluxe)

5 Star
(1st)

Hotel Ratings
The hotel rating system used by Mexico’s tourism industry is based on an extensive study of 16 different hotel rating models from around the world. The system is explained below.

a One to Five Stars: one star being the most limited of services, and five stars having superior amenities and international standards. a Gran Turismo: the highest rating in Mexico, reserved for properties with exceptionally high quality amenities; a notch above five stars.

a Categoría Especial: reserved for special properties that possess distinct features beyond those included in the star ratings. These might include an historic location (i.e. a converted convent or colonial mansion), a special location, or a truly unique style of architecture. This rating system should be used only as a guideline. It is based solely on a set of physical amenities (pools, air conditioning, number of restaurants, etc.) without regard for features such as location, service, historical significance, maintenance, etc. It does not carry any specific pricing significance either, except for the fact that prices usually rise with the number of stars. It is not uncommon to find four star, and sometimes even three star, properties that surpass higher rated hotels in terms of service and quality. For most international visitors, we recommend using only three stars and above.

Reception.................................................... x....................... x.................... x................... x Lobby............................................................ x....................... x.................... x................... x Parking Lot.................................................. x....................... x.................... x................... x Big Private Room...................................... x....................... x Medium Private Room............................................................................ x................... x Small Private Room. .............................................................................................................................x.....................x Closet in the Room.................................. x....................... x.................... x................... x....................x Bathroom in the Room. .......................... x....................... x.................... x................... x....................x.....................x Simple Furniture...................................................................................................................................x.....................x Commercial Style Furniture.................................................................. x................... x Exclusive Designed Furniture.............. x....................... x Air Conditioning....................................... x....................... x.................... x................... x Television..................................................... x....................... x.................... x................... x....................x Cable TV or Satellite................................ x....................... x.................... x Wireless Internet....................................... x....................... x Telephone in the Room......................... x....................... x.................... x................... x Public Telephone..................................................................................................................................x.....................x Handicap Facilities................................... x....................... x Laundry & Dry Cleaning........................ x....................... x.................... x Room Service............................................. x....................... x Babysitter.................................................... x....................... x Medical Service......................................... x....................... x.................... x................... x....................x Individual Safe Deposit Box................. x....................... x.................... x General Safe Deposit Boxes....................................................................................... x....................x.....................x Money Exchange...................................... x....................... x.................... x................... x....................x Reservation System................................. x....................... x.................... x................... x Post Office................................................... x....................... x.................... x................... x....................x Gourmet Restaurant................................ x Cafeteria Restaurant................................ x....................... x.................... x................... x....................x Bar........................................................................................... x.................... x................... x Casino or Similar....................................... x Banquet & Convention Facilities......... x....................... x.................... x Pool................................................................ x....................... x.................... x Gym............................................................... x Tennis Courts............................................. x....................... x Children Playground & Games............ x....................... x Stores............................................................ x....................... x.................... x Travel Agency............................................ x....................... x

b
4 Star
(mod.)

3 Star

2 Star

1 Star

(budget)

(economy)

Accommodations: Ratings

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8

Finding the Right Match
Your challenge in selling Cancún hotels is not in finding “nice” accommodations, but in matching clients with the right experience. Remember that the hotel is key to customer satisfaction. Clients will be spending many nights in their home-awayfrom home: the property should comfortably fit (or exceed) their lifestyle needs. Thanks to Cancún’s tremendous hotel value and extensive upgrades, look to “sell up” whenever possible to make their vacation even more special (while adding to your earnings). Lead clients to the perfect Cancún resort or hotel by qualifying their needs: • What hotels have you stayed at in the past? Are there any chains you prefer? • Will you need a business center or internet access? • What hotel services you depend on, i.e. baby-sitting services, tour desk, room service, or concierge services? • What type of food do you like? What style of restaurant? Do you like to eat on-site or prefer to dine off-property? Would a kitchenette offer extra convenience? • How close to the beach would you like to be? What type of water activities do you plan?

Your International Hotel Partners
Your clients will recognize several of Cancún’s American chains, include Starwood, Hilton, RitzCarlton, Hyatt, Best Western, Avalon, Holiday Inn, Omni, Radisson, AM Resorts, and Marriott. Sell your clients on first-rate service, chain-wide amenities and frequent-stay programs from these major chains. Cancún’s other well-known international hotel brands feature equally high quality amenities and services. These include Le Meridien Hotels, Barceló Hotels, Club Med, Be Live Hotels, Occidental Hotels & Resorts, Riu Hotels, NH Hotels, and Sol Meliá.

Add-ons, Up-selling & Bonus Rewards
Cancún is an easy destination to “sell up” and to create an enhanced vacation experience for grateful clients, who in turn become loyal clients. For example, they may request to stay in a four- or five-star hotel. Let them know, instead, that they can stay in a Gran Turismo-level hotel like the Ritz-Carlton, Hilton, Gran Meliá, Le Meridien, Aqua, or Le Blanc for just a little more. This equals unparalleled service in the lap of luxury for your clients, with little extra wear on their wallets, and increased commissions to you! Also consider room upgrades to “club” floors. For what usually amounts to only $30-40 U.S. per night, guests enjoy complimentary breakfast, snacks, afternoon drinks, and added room amenities. These benefits can actually end up saving your clients money! Your tour operators will also feature dining credits, meal plans, free nights, bonus reward points, and “early booking” incentives. Make sure to ask about these programs.

Your Mexican Hotel Partners
Mexico’s premier hoteliers have made a strong mark in Cancún, including such prestigious chains as Fiesta Americana Hotels, Presidente, Royal Resorts, Sunset Resorts, Palace Resorts, and Real Resorts.

Accommodations: Partners, Rewards

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LOCAT. RATINGS*
GT/4D GT/4D

HOTEL (formerly)
Fiesta Americana Grand Coral Beach Gran Meliá Resort Cancún Hotel Marina El Cid Spa & Beach Resort JW Marriott Cancún Resort & Spa Le Blanc Spa Resort Cancun Live Aqua Marriott Casamagna Cancún Resort Moon Palace Golf and Spa Resort Sandos Cancún Luxury Experience Resort Secrets Silver Sands Riviera Cancún The Ritz Carlton Cancún The Royal In Cancún The Westin Lagunamar Ocean Resort Villas Cancún The Westin Resort & Spa Cancún Zoëtry Paraiso de la Bonita Resort & Thalasso Avalon Baccara Cancún Avalon Grand Cancún Azul Beach Azul Sensatori Gourmet Inclusive Beach Palace Club Med Crown Paradise Club Cancún Desire Pearl Resort & Spa Desire Resort Riviera Maya & Spa Dreams Cancún Resort & Spa Dreams Riviera Cancún Excellence Playa Mujeres Excellence Riviera Cancún Fiesta Ameriana Condesa Golden Parnassus Resort & Spa GR Caribe By Solaris GR Solaris Cancún Gran Caribe Real Resort & Spa Grand Oasis Cancún Grand Oasis Palm Grand Oasis Viva Grand Park Royal Cancún Caribe Great Parnassus Hard Rock Hotel Cancún Hotel Casa Maya Cancún Hyatt Regency Cancún Iberostar Cancún Krystal Cancún Me Cancún By Meliá Now Jade Riviera Cancún Now Sapphire Riviera Cancún Oasis Sens Ocean Coral & Turquesa Omni Cancún Hotel y Villas Presidente Intercontinental Cancún Riu Cancún

MAP
37 64 14 62 43 54 63 1 59 6 58 46 53 84 2 48 49 3 5 50 85 74 12 4 38 11 1 9 65 75 80 76 45 67 15 33 44 72 61 17 39 73 40 51 15 8 77 7 68 30 36

ROOMS
602 678 342 449 260 371 344 2445 213 433 365 286 592 379 90 27 119 149 435 205 376 617 88 114 376 486 452 440 502 214 199 306 485 644 365 165 311 505 601 344 295 426 453 419 550 496 388 591 342 289 531

MEAL PLN FLOORS
EP EP/AI AI EP AI AI TS AI AI AI EP AI EP BB/EP/ AI AI EP EP
Gourmet Inclusive

LOCAL TEL/FAX
881-3200, 881-3263 881-1100, 840-6471 872- 8999 848-9600, 848-9601 881-4740, 881-4741 881-7600, 881-7601 881-0500, 849-4377 881 6000, 881 6001 881-2200, 881-2201 193-1800 881-0808, 881-0772 881-5600, 881-5699 889-1400, 891-4285 848-7400, 885-0779 872-8300, 872-8310 881-3900, 881-3903 848-9300, 848-9311 872-8080, 872-8089 872-8450, 872-8461 891-4110, 891-4119 881-8200, 881-8280 848-9000, 885-1707 848-7900, 848-7994 872-8289, 872-8299 848-7000, 848-7001 872-9200, 872-9212 872-8600, 872-8601 872-8500, 872-8558 881-4200 848-7550, 848-7560 848-8400, 848-8410 848-8400 881-5500, 881-5599 881-7000 848-7500 848-7600 848-7805, 848-7800 287-1400, 885-0027 881-3600, 881-3601 881-0500, 849-4377 891-5555, 891-5555 881-8000, 881-8082 848-9800, 848-9811 881-2500, 881-2502 872-8888, 872-8889 872-8383, 872-8375 891-5000, 891-5000 287-2100, 287-2101 881-0600, 885-0059 848-8700, 883-2515 848-7151, 881-4310

WEBSIT
www.fiestamericanagrand.com www.gran-melia.com www.elcid.com/marina_beach_resort www.marriott.com www.leblancsparesort.com.mx www.feel-aqua.com www.marriott.com www.palaceresorts.com.mx www.sandos.com www.secretsresorts.com.mx

WEDDINGS* SPA* MEETINGS X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X

LOCAT.

RATINGS*
5 5 5 5 5 5 5 5/4D 5 5 5 5 5 4 4 4 4/2D 4

HOTEL (formerly)
Riu Caribe Riu Palace Las Américas Riu Palace Península Royal Sunset Secrets The Vine Cancún Sun Palace The Beloved Hotel The Royal Cancún The Royal Caribbean The Royal Islander The Royal Mayan The Royal Sands Villa del Palmar Cancún Aquamarina Beach Barceló Costa Cancún Barceló Tucancun Beach Beachescape Kin-Ha Villas & Suites Cancún Bellevue Beach Paradise Cancún Clipper Club Casa Turquesa Fiesta Americana Vacation Club Flamingo Cancún Resort Holiday Inn Cancún Arenas Holiday Inn Express Cancún Oasis Cancún Oasis Palm Oasis Viva Ocean Spa Hotel Park Royal Cancún Royal Solaris Cancún Sea Adventure Resort & Water Park Solymar Beach Resort Sunset Lagoon Spa y Marina Temptation Resort & Spa The Bel Air Collection Hotel & Spa Cancún Acamaya Reef Cabañas Calypso Hotel Cancún Club Med Dos Playas Cancún Gran Royal Lagoon Hotel Lauguna Suites Golf and Spa Imperial Las Perlas Cancún Las Gaviotas Maya Caribe Q'Bay Hotel & Suites Sotavento Hotel & Yach Club The Coral Mar

MAP
18 35 20 42 60 83 2 16 70 71 69 57 3 10 11 55 31 82 41 56 34 47 6 23 66 14 32 9 52 79 4 78 19 8 81 10 12 85 22 27 24 5 25 21 7 13 26

ROOMS
506 372 582 205 495 252 109 201 207 207 200 304 450 167 358 334 132 167 72 29 178 256 214 119 848 470 275 154 285 498 156 87 100 384 155 6 87 385 139

MEAL PLN FLOORS
AI AI AI EP/AI

LOCAL TEL/FAX
84-7850, 848-7851 881-4300, 881-4301 848-8090, 848-8095 881-4500, 881-4627 848-9400 891-4100, 891-4109 872-8730, 872-8731 881-0100, 885-0032 881-0100, 885-0032 881-0100, 848-8230 881-0100, 885-0032 881-0100, 848-8230 193-2606, 193-2606 849-4606, 849-4600 884-7100, 849-5601 891-5900, 885-0615 891-5400, 883-1101 885-2222, 885-2526 891-5999, 891-5990 193-2260 881-1400, 881-1421 848-8870, 883-1029 287-0500, 849-5544 883-2200, 883-2532 881-7000 848-7500, 848-7539 848-7600, 287-4060 848-7170, 849-4140 885-1333, 885-0113 848-8400, 848-8410 881-7900, 881-7900 885-1811, 885-1689 891-4500, 881-4627 848-7900, 848-7997 193-1770, 885-2144 871-0131, 871-0132 849-4400 881-8200, 881-8206 849-4920 193-3630

WEBSIT
www.riu.com www.riu.com www.riu.com www.royalsunset.com/ www.secretsresorts.com.mx/thevine www.palaceresorts.com.mx/ www.belovedhotels.com

WEDDINGS* SPA* MEETINGS X X X X X X X X X X X X X X X X

11 8 5 12 9 9 8 3 8 4 9 8 8 6 3 3 3 2 4 12 3 8 5 1 16 5 4 3 8 6 4 7 6 6 10 11 6 12 12 8 13 9 8 11 4 3 8 4 12 10 15

9 8 17 9 18 8 4 5 8 8 8 8 9 6 7 8 4 8 4 4 5 6 4 2 6 8 10 3 6 8 4 3 1 3 6 2 10 3 4

GT
GT/5D GT/5D GT/4D GT/4D GT/4D GT/4D

AI AI AI EP/TS EP/TS EP/TS EP/TS AI EP/AI EP/AI AI AI EP/AI AI EP EP / EP EP/AI EP AI AI AI AI AI AI AI EP/AI EP/AI AI EP/AI EP EP AI EP/AI

www.royalresorts.com.mx/club-internacional.asp www.royalresorts.com.mx/the-royal-caribbean.asp www.royalresorts.com.mx/the-royalislander.asp www.royalresorts.com.mx/the-royal-mayan.asp www.royalresorts.com.mx/the-royal-sands.asp www.villadelpalmar.com www.aquamarinabeach.com www.barcelo.com www.barcelo.com www.beachscape.com.mx www.beachparadisecancun.com www.clipper.com.mx www.casaturquesa.com www.favc.com www.flamingocancun.com www.holidayinn.com www.hiexpress.com www.oasishoteles.net/oasis_cancun www.oasishoteles.net/oasis_palm/ www.oasishoteles.net/oasis_viva www.oceanspahotel.com www.park-royalhotels.com www.hotelessolaris.com http://seaadventure.originalresorts.com www.solymarcancun.com www.sunsetlagoon.com www.temptationcancun.com.mx www.belair-hoteles.com/Cancun http://www.acamayareef.com.mx www.hotelcalypsocancun.com www.clubmed.com.mx www.dosplayas.com X X X X X X X X X X X X X X X X X X X X X X X X X X X X x X X x x X X X X X X

When dialing from the US/Canada 7 digit numbers on charts should be preceded by 011-52 (998)

GT
GT/5D

www.ritzcarlton.com/en/Properties/Cancun
www.realresorts.com.mx/The-Royal-Cancun

GT GT GT
GT/5D

www.starwoodhotels.com/westin www.starwoodhotels.com www.zoetryresorts.com.mx www.avalonvacations.com www.avalonvacations.com
www.karismahotels.com/HotelsResorts/ ForEveryone/AzulBeachHotel www.karismahotels.com/HotelsResorts/ ForEveryone/AzulSensatoriHotel

5 5 5 5 5 5 5 5 5 5 5 5 5/4D

AI AI AI AI AI AI AI AI AI AI EP/AI AI AI AI AI AI AI AI AI AI AI EP EP AI EP/AI AI AI AI AI AI AI EP AI

For more information visit www.Cancún.travel
X

X

L

4 4 4 4

www.palaceresorts.com.mx/ www.clubmed.com www.crownparadise.com/cancun/ www.desireresorts.com/ www.desireresorts.com/
www.dreamsresorts.com.mx/drecu/index.html

X

X X X X X X X X X X X X X X X X X

X X X X X X X

X

X

L

4 4 4 4 4 4 4 4 4 4

X

www.dreamsresorts.com.mx/ www.excellence-resorts.com www.excellence-resorts.com www.fiestamericana.com www.goldencancun.com/ www.hotelessolaris.com www.clubsolaris.com
www.realresorts.com.mx/Gran-Caribe-Real/

X

X

X

X

5 5 5 5 5 5 5 5/4D 5 5 5 5 5/4D 5 5/4D 5 5/4D 5 5 5 5 5

X X X X X X X X X

X

X

X

X X X

www.oasishoteles.net/oasis_cancun www.oasishoteles.net/oasis_palm /www.oasishoteles.net/oasis_viva www.park-royalhotels.com www.parnassusresorts.com/greatresorts/ www.hardrockhotels.com www.casamaya.com/ www.cancun.regency.hyatt.com www.iberostar.com/hoteles/cancun/ iberostar-cancun www.krystal-hotels.com/Cancun www.me-cancun.com/ www.nowresorts.com/jade/ www.nowresorts.com.mx/sapphire/ www.oasishoteles.net/oasis_sens/ www.hoteloceancoralturquesa.net/ www.omnihotels.com www.intercontinental.com www.riu.com

L

4/2D 4 4 3

X X X

X X X X X X X

X X X X X X X X X X X X X X

L

3 3 3

L L

3 3 3

47 120 35 40 95 90 41

EP/AI EP/AI EP/AI EP/BB EP -

2 3 3 3 3 4 6

891-5252 849-5200, 849-4266 883-0399 849-4163 849-5776, 849-5781 84-4707, 849-4721 883-0077, 883-4034

www.lagunasuites.com.mx www.imperiallasperlascancun.com www.cancunsuites.com www.maya-caribe.com www.qbaycancun.com www.hotelsotavento.com www.wivc.com/resorts/Cancun/coralmar/

X

X

L
X X X X

3 3 3

X X X X

X X X X

X

L L

3 3

X

X

*Mexico Star Rating / AAA Rating Diamonds (2012) **On-site Weddings • On-site Spa • Meeting Facilities

=

L = Cancún Lagoon

=

Hotel Listings, GT & 5 Star

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10

Downtown Cancún
SM 30 SM 62

ah

SM 43

SM 27

36

SM 69

Av

ab

.K

Av

SM 21

SM 26 SM 28

22
xma

35

SM 53 COSTCO SM 21 SM 51

Plaza Hollywood
SM 21

l

Av. U

.C

SM 67

Plaza Hong Kong

á ob

Mercado 28 (Market) 21
SM 25 SM 24

SM 63

SM 66

A

34
Av
SM 23

v. z pe Ló

Av

.K

ab

ah
SM 17

Av

. Ya WALMART xch SAM’S ilán

Plaza Las Avenidas 19
IMSS

ilán axch Av. Y 24
20 17
SM 22 27

23

SM 65

.C

Po

26 28

rti

hi ch én

llo

Red Cross

ab

SM 16

SM 19

SM 18

18 12 13 14
SM 5

25 29

Av.
SM 2

Tulu

m

Itz

To

et car .X Av

á

15 16

SM 64

SM 65

Pu er J to

Plaza Inf inity Pabellón Caribe
SM 12

.L

SM 20

Av

SM 15

11

1 SUPERAMA SM 11 2 To the Airpor t 3 Galenia
Av. Bonam pak

Av.

5 Plaza Malecón Las Américas 4 Amerimed

8 10 m 9 Tulu Hospital SM 4 Americano 7

H. AYUNTAMIENTO BENITO JUÁREZ 30 City Hall

áder Av. N
SM 2-A

33 32

SM 1

re z

SM 3

al Av. Uxm

31

Av. Bon

ampak

SM D-28

Av. Bon

ampak

Puerto Cancún

Bl vd

Hospiten

6

Bullring

uk .K ulc án
SM 4-B

SM 6

te Ho lZ on

Malecón Cancún

e

Hotels in the City
1. Courtyard by Marriott Cancún 2. Ibis Cancún 3. City Junior 4. City Express 5. Fiesta Inn Cancún Las Américas 6. B2B Hotel & Plaza 7. Bonampak 8. Ambiance Suites Cancún 9. La Quinta Inn & Suites Cancún 10. Oasis Smart 11. Cancún Handall 12. Soberanis 13. Antillano 14.Mallorca Hotel & Suites 15. Carrillo’s 16 Hotel Colonial Cancún 17. Sol y Luna Cancún 18. Suites Cancún Center 19. María de Lourdes 20. Xbalamqué 21. Suites Gaby 22. Hotel Tankah 23 Hotel Caribe Internacional 24.R amada Cancún City 25. Hotel HC Internacional 26. Hotel Alux 27. Kin-Mayab 28. Hotel Plaza Caribe 29. Hotel Parador 30. Hotel Rey del Caribe 31. Best Western Plaza Kokai 32. Terra Caribe 33. Radisson Hacienda Cancún 34. Batab 35. Avenida Cancún 36. Casa Real 37. Hotel del Sol

Downtown Cancún Map, Services

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11

Punta Cancún
38 39 37 36 35 41 40

Cancún Center Conventions & Exhibitions
Forum by the Sea Cancún mall
42

Cancún Hotel Zone
Yamil Lu’um
52 53 54 55

Caribbean Sea
The gardener of Hope

85 46 47 48 49 50 51

Punta Nizuc
Isla Cozumel

Manchones Reef
The Man on Fire The Dream Collector

34 33 32 31 30

43 44

45

San Miguelito
56 57 58 59 60 61 62 75 77 78 79 80 81 82

84 83

Plaza Caracol
27

Flamingo Plaza

63

28 29 23 24

La Isla Shopping Village

Kukulcan Plaza Luxury Avenue

64 65

66

67

68 69

70

71 72

73

74

76

Isla Mujeres

25

26

El Rey Ruins
Wet'n Wild

22 21 20 18 17 16 15 19

National Park Areas West Coast National Marine Park of Isla Mujeres, Punta Cancún, Punta Nizuc and The Cancún Underwater Sculpture Museum Sculptures

Nichupté Lagoon

yP unt a Sa m

Juárez

14 11 10 9 8 7 6 5 12 13

Inglés Lagoon
gRAL. L. CÁRDENAS A. L. MATEoS
MEXICAN ARMY

Puer to

Fer r

AV. R. MELgAR

TULUM

Ferr y

NIÑoS HÉRoES

To QUINTANA Roo

MAIN SQUARE BLV D.

CoZ U
EL C ID

RoJo gÓMEZ

PLUTARCo ELÍAS CALLES

(22 km south of Cancún Airport)

Puerto Morelos

BoTANICAL gARDEN

Puerto Cancún
To CANHIgHWAY

CRoCoCÚN

To Puerto Juárez
1 2 3

Downtown Cancún
Bullring

Malecón Cancún

TRAILS To CENoTES

Av. Bona

4

mpak

ulum Av. T

Plaza las Américas

Cancún Airport

Hotel Zone Map and Hotel Locations

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MEL

12

Cancun Hotel Zone

Hotels at the Beach
1. Sea Adventure Resort & Waterpark 15. Dos Playas 2. Imperial Las Perlas 3. Holiday Inn Cancún Arenas 4. Club Verano Beat 5. Temptation Resort and Spa 6. Ocean Spa Hotel 7. Suites Marbella 8. Aquamarina Beach 9. Barceló Costa Cancún 10. Oasis Palm Beach/Grand Oasis 17. Beachscape Kin-Ha Villas & Suites 18. Oasis Viva Beach/ 28. Royal Sunset Cancún 30. Cancún Caribe Park Royal Grand 31. Gran Caribe Real Resort & Spa 32. The Royal In Cancún 34. Avalon Baccará Cancún 35. Avalon Grand Cancún 36. Beach Palace 42. Casa Turquesa 43. The Royal Sands 44. The Ritz Carlton Cancún 45. Le Meridien Cancún Resort & Spa 46. Golden Parnassus Resort & Spa 48. JW Marriott Cancún Resort & Spa 49. Casa Magna Marriott 56. The Royal Caribbean 57. Great Parnassus Resort & Spa 58. The Royal Islander 59. Hilton Cancún Golf & Spa Resort 60. Crown Paradise Club Cancún 61. Grand Royal Solaris 62. Grand Oasis Playa 63. Solymar Beach Resort 64. Royal Solaris Cancún 65. The Bel-Air Collection 66. Hotetur Beach Paradise 67. Sun Palace 68. The Westin Resort & Spa Cancún 69. Club Med 16. Presidente InterContinental Cancún 29. Le Blanc Spa & Resorts

Caribbean Resort 11. Club Internacional 12. Casa Maya 13. Riu Caribe 14. Maya Caribe

Grand Oasis Viva Beach 19. Fiesta Americana Vacation Club 20. Riu Palace Las Américas 21. Riu Cancún 22. Fiesta Americana Grand Coral Beach Cancun 23. Dreams Cancún Resort and Spa 24. Hyatt Regency Cancún 25. Krystal Hotel & Resort 26. Condominios Salvia 27. Condominios Carisa y Palma

33. Flamingo Cancún Resort and Plaza 47. Cancún Palace

Wyndham Grand Resort 37. ME by Meliá 38. Park Royal Cancún 39. Westin Laguna Mar 40. Live Aqua Cancún 41. Barceló TuCancún Beach

Cancún Resort 50. Gran Meliá Cancún Resort 51. Fiesta Americana Condesa Cancún 52. Oasis Cancún 53. Grand Oasis Cancún 54. Omni Cancún Hotel and Villas 55. The Royal Mayan

Hotels on the Lagoon
1. Acqua Sol Club 2. Sotavento 3. The Caribbean Princess 4. Torre Dorada 5. The Sunset Lagoon Resort 6. Gran Royal Lagoon 7. Holiday Inn Express 8. Coral Mar 9. Suites Sina 10. Mansión Costa Blanca 11. Imperial Laguna 12. La Mansión Suite 13. Nichupté Holistic & Spa 14. Ocean Club 15. Cancún Clipper Club 16. Suites Laguna Verde 17. Villas Manglar

Commercial Centers
1. Plaza Caracol 2. Coral Negro 3. Forum by the Sea 4. Plaza Flamingo 5. La Isla Shopping Village

Golf Courses
1. Cancún Golf Club at Pok-ta-pok (18 holes/par 72/7,051 yards) Designed by Robert Trent Jones II 2. Kukulcan Course at the Hilton Golf & Spa Resort (18 holes/par 72/6,734 yards) 3. Moon Spa & Golf Club 5. El Manglar Golf Course (18 holes/ par 54/ 2,923 yards) Designed by Nicklaus Design Group 6. Playacar Spa & Golf Club (18 holes/par 72/ 7, 144 yards)  Designed by Robert von Hagge 7. El Camaleón Mayakoba (18 holes / par 72/ 7024 yards)  Designed by Greg Norman 8. Playa Mujeres Golf Club (18 holes/ par 72/ 7,218 yards)  Designed by Greg Norman 9. Iberostar Playa Paraíso Golf (18 Holes/ par 72/ 6,701 yards) Designed by P. B. Dye 10. Riviera Cancún Golf & Resorts (18 holes / par 72 / 7,060 yards) Designed by Jack Nicklaus 11. Caimán Golf Club at

Golf Courses with 9 holes 13. Grand Oasis Golf Course (9 holes/ par 27 / 1,818 yards) 14. Meliá Cancun Golf Club (9 holes / par 27 / 888 yards) 15. Puerto Aventuras Golf Club (9 holes / par 36 / 3,236 yards Designed by Jack Nicklaus Golf courses under Construction 16. Cancun Country Club (Two 18 hole courses/par 71, 72) Designed by Tom Fazio and Nick Price Designs 17. Grand Coral Golf Riviera Maya

6. Kukulkan Plaza 7. Luxury Avenue 8. Mercado 28

(27 holes/ par 72/ 10,798 yards) Designed by Jack Nicklaus

4. Cozumel Country Club (18 holes/ par 72/ 6,734 yards) Designed by Nicklaus Design Group

(18 holes / par 71 / 7171 yards) Designed by Tom Weiskopf

Puerto Cancún

12. Riviera Maya Golf Club (27 holes / par 72 / 7272 yards)

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13

Puerto Morelos

Isla Cozumel

Hotels in Puerto Morelos
1 2 3 10 11 12
grAl. l. CÁrdenAs
MeXICAn ArMY

PlUTArCo elÍAs CAlles

20 21

nIÑos HÉroes

26
roo AndrÉs QUInTAnA

MAIn sQUAre

IslA

23

MU Je

roJo gÓMeZ

27

24

res

25

A. l. MATeos

18

22

TUlUM

4

5

6

7

8

9

17

16

AV. r. MelgAr

13

14

15

19

blVd . el

CId

(The rustic Face of Cancún)

CroCoCÚn
To CAnHIgHWAY

os blVd. JosÉ MArÍA Morel

Puerto Morelos

boTAnICAl gArden

TrAIls To CenoTes

Paintball Kings

1. Moon Palace Golf and Spa Resort 2. Zoëtry Paraiso de la Bonita 3. Azul Beach 4. Desire Resort and Spa 5. Azul Sensatori 6. Secrets Silversands 7. Ocean Coral and Turquesa 8. Now Sapphire Riviera Cancún 9. Excellence Riviera Cancún 10. Acamaya Reef 11. Dreams Riviera Cancún 12. Desire Pearl Resort 13. Hotel Hacienda Morelos 14. Marina El Cid 15. Now Jade Riviera Cancún

To Chichén Itzá

ruta de los Cenotes
(From)
Carretera Federal 307

Pto. Morelos
12.5 Km / 19 min

Polo Country Club

Polo el rey

oTes rUTA de los Cen

Downtown - Puerto Morelos
Mojarras

Cancún Airport

las Mojarras Cenote siete bocas Cenote boca del Puma Park Verde lucero Cenote Chilam balam Cenote selvatica Park gorilax Park la noria Cenote Kin Ha Cenote

15.5 Km / 20 min 16 Km / 24 min 18 Km / 27 min 18.8 Km / 28 min 19 Km / 29 min 21.5 Km / 32 min 22 Km / 33 min

siete bocas boca del Puma

Verde lucero

Chilam balam selvatica

gorilax Park noria

22 Km / 33 min

Kin Ha

16. Amar Inn 17. Arrecifes Suites 18. Corales Suites 19. Hotel Eden 20. Hotel Inglaterra 21. Hotel México Plus 22. Hotel Ojo de Agua 23. Posada Amor 24. Posada El Moro 25. Villas Latinas 26. Abby del Sol 27. Casa Caribe

Puerto Morelos: Services and Hotels

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14

eological Sites Part of Archa The Mayan World
Whale Shark Biosphere Reserve Cabo Catoche

Isla Contoy

Isla Blanca

Isla Holbox
Punta Sam Playa Mujeres Golf Club Chiquilá San Eusebio Solferino

Isla Mujeres

Caribbean Sea

El Meco
The Yum-Balam Flora and Fauna Protection Area

Templo de Ixchel
Capitán Hook El Garrafón

Caiman Golf Club at Puerto Cancún

Puerta Verde Route San Ángel

Cancún
The state of
Downtown

Cancún Golf Club at Pok ta Pok Punta Cancún

Quintana Roo
Kantunilkín Leona Vicario Cancún Airport Punta Nizuc

Boca del Puma Puerta Verde Route 7 Bocas Trails to Cenotes Las Mojarras

Puerto Morelos

Kin Há

Verde Lucero

San Pedro

Valladolid Nuevo

Playa del Carmen

Chichén Itzá
El Ideal Nuevo Xcan Puerta Verde Route The Spider Monkey Sanctuary (in Punta Laguna) El Cedral Nuevo Durango

San Gervasio

Isla Cozumel

Cobá

Kohunlich

Ichkabal

Muyil

Tulum

Quintana Roo State & Treasures

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15

Yucatan’s Archaeological Zones

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16