You are on page 1of 20

Helping You Sell Cancún

Instructions
Take a moment to get acquainted with the multiple features of our DYNAMIC PDF Study Guide. Begin by reviewing the MENU BAR at the bottom of this page. This will help you navigate and search for content within this document. For maximum visual impact, view the document in “FULL SCREEN” mode. Remember, you can SAVE this file to your DESKTOP. Then it can be easily SHARED with CLIENTS. For support, contact us at ctihelp@cancun-cti.com.

Enjoy!

Pop-up links Opens a Screen Opens Closes to Chapter Reader ® Switches your print the Headings. dialog box between dialog. file Available on where your full screen Be sure and every page. search and to select quits. word(s) is normal. landentered. scape.

Contents

Search

Full

Print

Exit

NEXT PAGE

> <

PREVIOUS PAGE

Contents Search

Full Screen

Print

Exit

< >

1

Helping You Sell Cancún
Cancún Tourism Institute (CTI)
Courses & Program Description
CTI 101: The Course Learn the secrets of selling the perfect Cancún vacation to suit every interest. Become thoroughly versed in the profit potential of Cancún and the Treasures of the Caribbean – from its colorful history to its recent enhancements and door into the fascinating “Mundo Maya” (Mayan World). Take our interactive e-learning course (www.cancun-cti.com), and you’ll come away with the knowledge and resources to convert consumer interest into real profits. CTI 102: The Field Trip More than just “fam trips” the CTI 102 program combines classroom-style education with hands-on exposure to Cancún’s varied vacation product. The CTI 102 program concludes in Cancún with a graduation awarding Official Cancún Counselor status (as well as benefits) to agents who successfully complete this phase. Trips will operate throughout the year. (More information at www.cancun-cti.com/102.)

Loyalty Program and Benefits to Graduates
Our Loyalty Program incentives are designed to increase your income through enhanced knowledge and ability in selling Cancún. Review the benefits list below and see if you agree: The Cancún Tourism Institute makes good business sense!

a Cancún Loyalty Program: Too many educational programs fail to recognize and reward graduates AFTER studies are completed. The CTI program delivers ongoing support, rewards, and enticements that extend beyond your course completion and inspection visit. Our easy-to-use “Cancún Booking Tracker” allows front-line agents to record their Cancún vacation sales. Your points accumulate regardless of how you sell our Mexican Caribbean paradise: via your favorite tour operator partner, or directly with our resorts. (Rules and restrictions apply). You will post booking details, in a password-protected system. Once stays are posted and confirmed, you’ll be entered into a monthly Sales Contest and a quarterly Prize Raffle. The more sales you post, the greater the odds of winning!

a Certification: CTI 101 graduates secure “continuing education” credits from The Travel Institute (U.S.) and the Canadian Institute of Travel Counsellors. This benefit is attractive to learners working toward earning their professional designation as “Certified Travel Counselors.” a Course Materials:
Through your online study, you’ll have access to electronic (PDF) versions of key sales materials. These will be available “on demand” and ready to use to recruit clients and build customer loyalty.

a Color Diploma and Table Display: CTI 101 graduates receive colorful collateral items via mail upon completion. You can display these items to your customers, giving you added credibility and recognition. You will also receive an “Official Cancún Counselor” logo for use in yellow page ads, business cards, flyers, etc.

a Consumer Leads: The Cancún Convention and
Visitors Bureau (CVB) allows consumers to search our official Website’s online database to locate “Official Cancún Counselors,” via zip code or state/province searches (at http://cancun.travel).

Helping You Sell: Cancún Tourism Institute

Contents Search

Full Screen

Print

Exit

< >

2

Sales Overview
Why Sell Cancún?
Cancún is an island paradise with something for everyone.
You might think you know Cancún -- 14 miles of pristine white beaches shaped like a number “7,” crystalline waters, and sultry nights sipping on the perfect margarita, right? – Right. And wrong. If this is the extent of what you are selling your clients, oh are you ever missing Cancún! With extensive renovation of infrastructure, resorts, beaches, and attractions, Cancún continues to be a destination with something for everyone -- home to Mayan archaeological wonders, turquoise seas, a bountiful underwater world (and our new sculpture gardens), sea turtle rescue programs, and world-class vacation amenities. Cancún offers a complete vacation experience unequaled anywhere else in Mexico or the Caribbean. Resting on the northeast corner of the Yucatán Peninsula in the state of Quintana Roo (keen-tah-nah-ROW), Cancún was a part of the ancient Mayan civilization and is still considered the gateway to the Mayan World (“El Mundo Maya”). Mayan temples and ritual sites are literally everywhere, some smothered by lush jungle, others easily accessible (one pops up at one of our golf courses). There is even a Mayan temple overlooking the Caribbean Sea in the heart of the Cancún Hotel Zone! Perhaps your client is a sports enthusiast. Cancún will not disappoint, with its many golf courses (5 in Cancún with an additional 8 nearby), incredible coral reefs for snorkeling and scuba diving, sport-fishing, and jungle tours. You name it and you can easily arrange it for your client in Cancún. And if lying on a whitesand beach with the clear blue Caribbean lapping at suntanned toes is what your client longs for, then Cancún makes no apologies. Some of the most beautiful beaches in the world are in and around Cancún. They are a big reason why Cancún is Latin American’s most important leisure destination. For clients who have encountered lax service at other Caribbean destinations, and are now looking for something better - Cancún is that something better.

Most of your clients know that no matter what a destination offers in the way of attractions, local hosts are the true soul of the vacation experience. In this way, Cancún is truly blessed. Mexicans are patient, courteous people. Because Cancún exists as a haven for tourists, we understand that going the extra mile means repeat visitors and new friendships. As we will illustrate in this program, Cancún is a gift to the travel agent. It is a safe, beautiful locale, with an abundance of quality accommodations and enough activities to keep your clients busy and enthused each time they return for as often as they visit our even better Caribbean island paradise.

Helping You Sell: Sales Overview

Contents Search

Full Screen

Print

Exit

< >

3

4 Easy Selling Points
a ACCOMMODATIONS: As a master-planned tourism
destination, Cancún features an amazing array of accommodations. Cancún hotels feature every imaginable guest service, guaranteeing comfort and convenience. Cancún’s hospitality staff is among the best-trained in the world. In addition to being welcoming and responsive, most of the service personnel speak English. The world’s leading hotel brands are represented in Cancún, from the major names in affordable accommodations (like Best Western and Holiday Inn) to the very best in luxury (Ritz-Carlton to JW Marriott). Styles range from sleek, modern resorts to lush, private villas. All price points are represented in Cancún, including several value choices. Choose from seaside, lagoon, or downtown locations, in every price range.

a AFTER DARK: The typical problem with many Caribbean destinations is there’s nothing to do after the sun goes down. Not so in Cancún! Impress clients with the fact that Cancún nightlife is legendary. The lines in front of the hottest clubs will dispel any doubts as to the best places to dance until dawn. For a quieter evening, romantic sunset cocktails or a jazz trio serenade can be sampled nightly, accompanied by a sumptuous Mexican buffet. Dining is a delectable experience in Cancún. Dinner can be enjoyed to the sounds of live mariachi, jazz, or marimba music. From tried and true American chain restaurants, to the traditional Yucatán fare served in authentic, festive surroundings; to expertly prepared Italian, Chinese, and Thai dishes, Cancún dining is international in scope.

a AMAZING NATURE: Quintana Roo State, home to
Cancún, boasts its very own UNESCO World Heritage site, home to hundreds of varieties of protected flora and fauna. The landscape of Cancún encourages the growth of many delicate, exotic flowers like flamboyanes (named for the dazzling orange-red splash they make lining sidewalks and plazas) and fascinating fauna, like the prehistoric-looking iguana. The nearby wildlife refuge Isla Contoy harbors 114 species of protected birds plus marine and land animal life. The largest nesting colony for the American flamingo is also just a day trip away at Ria Lagartos. At the eco-parks Xcaret, Xel-há, Xplora, and Selvática, clients can spend the day swimming through underwater caves or with friendly dolphins. Contents Search Full Screen

a ACTIVITIES: Clients are bound to have a hard time
narrowing their leisure options. Gone are the days of the three-night,“do-nothing” beach vacation. In fact, in Cancún your clients will likely be rising early and returning home late to fit in all that we offer: a short ferry trip to Isla Mujeres, or maybe a tour to the legendary pyramids at Tulúm or Chichén Itzá. Of course, there are plenty of beach-based activities for the fitness-minded: swimming, snorkeling, diving, sailing, fishing, water-skiing, parasailing… you name it. Plus wonderful shopping, a spa treatment, round of golf, or doing nothing -- absolutely nothing-- on miles of beautifully restored white sand beach!

Helping You Sell: Selling Points

Print

Exit

< >

4

ATMOSPHERE & ATTRACTIONS

ACTIVITIES

QQ I saw on the news that the crime rate along Mexico’s northern border is a concern. Do you really think a Mexico vacation is a good idea?
A Cancún vacation is a great A idea. It is important to note that the border region is over 1,000 miles away from Cancún. In fact, it takes longer to fly from Cancún to Mexico City than it does to fly from Miami to Cancún! The two areas have little in common except for traditions and customs that are part of every Mexican city. Cancún is a very safe city. It is not uncommon to see tourists strolling along the sidewalks of the Hotel Zone at 1, 2, or 3 a.m., without any misgivings. Because Cancún was created for tourism, all city-wide institutions are geared toward welcoming tourists and keeping them happy.

DESTINATION

Acapulco

Cancún Area
Huatulco Ixtapa/Zihuatanejo Los Cabos Manzanillo Mazatlán Puerto Vallarta

✘ ✘✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘✘ ✘ ✘ ✘ ✘ ✘✘ ✘ ✘✘ ✘ ✘ ✘✘ ✘ ✘✘ ✘ ✘ ✘ ✘ ✘✘ ✘

HOW WE MEASURE UP: Cancún Compared to Other Mexico Destinations
Selling Mexican vacations offers enormous profit potential. This vast land of 6,000 miles of shore and four oceans affords you more beach destination options than any other country. You may be familiar with some of our sister resort areas ( like Los Cabos, Mazatlan, Puerto Vallarta, Ixtapa-Zihuatanejo, Acapulco, etc.). So you understand our similarities and differences, we’ve assembled the chart above.

Helping You Sell: Comparison Chart

no us Cu l U rba ture Off the n A Be rea Sp ate an nP is ath Arc h Co lon ha eo lo ial Mu seu gical Sit Na ms es tiv eM kts Sh op /Fe p stiv Nig ing als htl Ho ife tels w/ Ma Me j eti ng or Am /Co en. nv en Go . Fa lf c. Ten nis Scu ba / Su Snor rfin kel ing g Wa ter Spo Sport s rt F Na ishin tur e/A g/Hun dve t ntu ing re T our s Ma jor

Ind

ige

✘ ✘ ✘ ✘ ✘

✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘

✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘

Contents Search

Full Screen

Print

Exit

< >

5

Cancún Customers
Finding the Ideal Mexican Caribbean Options
You commonly encounter clients who are undecided about which destination is best suited to their needs. There are also clients who have set opinions and have done extensive research before consulting you. Cancún’s phenomenal popularity (over 3.3 million annual visitors) has created an interesting challenge: while Cancún enjoys very high topof-mind recognition, the destination also falls victim to stereotyped or outdated impressions about what it REALLY offers. You may need to work to dispel misconceptions, and to instill your clients with a realistic view. With repeat business a “cornerstone” of your success, crafting the ideal, customized vacation is an essential part of your job. You’ll discover in this course that Cancún is unique in its broad appeal. Just about any vacation want can be fulfilled (okay, we don’t have snow skiing). Let’s take a look at some of the key audience groups that Cancún appeals to.

QQ We have been all over the Caribbean and now we want to try Mexico.We want an authentic Mexican experience, so we figured Cancún was not an option – we’ve heard it is very Americanized.
Yes… and no. Cancún offers the best of both A worlds for the North American traveler. It is a destination where English-speaking tourists have no trouble communicating, and comfortable reminders of home are within reach. At the same time it is also bursting with cultural tradition and Mexican flavor. There are citizens from every state of Mexico living and working in Cancún – a veritable smorgasbord of experiences to share with interested visitors. The fascinating Mayan culture is all around you in Cancún. In fact, Cancún is known as The Mayan Gold Coast. Tourists can visit dozens of archaeological zones on excursions that are both educational and spellbinding.

a Beach Lovers: Combining turquoise
water and talcum powder white sand,

Cancún’s magnificently restored beaches are among the world’s finest. With Cancún’s four distinct water areas (described later), there’s an ideal setting for each of your unique clients. Note: A $75 million beach restoration project is now complete.

a Caribbean Lovers: Cancún delivers the best of both worlds:

Your clients love Cancún? Get them to come again…
In the world of business, a repeat customer is a good customer. It is no different for travel agents; if you’ve sold your clients a package to Cancún, they had a wonderful time and fell in love with the destination, what’s to stop them from taking a second trip? A third? Maybe make it a once-a-year, without-fail vacation? Here are a few scenarios for re-selling Cancún to satisfied clients:

a They learned how to scuba dive in Cancún. Recommend a trip back to hone their skills and experience new and more challenging dive sites, such as Sleeping Shark’s Cave off Isla Mujeres. a They loved Chichén Itzá. On their next trip, suggest a rugged excursion to Cobá, an amazing set of ruins buried deep in the jungle – a virtually undiscovered treasure. a Their children helped release baby turtles into the Sea. Come back and tour the turtle hatchery on Isla Mujeres and learn more about the Mexican Caribbean’s unique wildlife. a They met while on a day-trip to Tulum and
want to rekindle their first romance. Send them to one of our adult all-inclusives for a “second honeymoon.”

the Caribbean AND Mexico. For clients who frequent other Caribbean destinations, Cancún offers an unequaled mix of manmade, natural, and cultural attractions.

a Cuisine Lovers: Cancún is without rival in the Caribbean
when it comes to dining variety. Over 200 restaurants (many with elegant and beautiful decor) serve cuisines from around the world, plus delicious nouvelle and good ole traditional Mexican cooking. Hotel dining is superb, while our unique regional cuisines showcase our Yucatecan and Mayan roots.

a Couples and Honeymooners: A romantic, warm and exotic
setting await the thousands of couples that visit us each year. From fun outings, to fine shopping, to superb dining and nightlife, Cancún is ideal for both seclusion seekers and activity-oriented couples. Contents Search Full Screen Exit

Helping You Sell: Cancún Customers

Print

< >

6

QQ I have heard that Cancún is a big draw for spring and summer breakers. Why would we want to spend our vacation with a bunch of rowdy kids?
Cancún is a destination for A travelers of all ages, from families with small children to young singles to seniors. As with many Caribbean destinations, there are certain times of the year (i.e. at spring break and in June) when the percentage of young people visiting Cancún increases. Spring Break groups are now more confined to certain hotels and group party areas, minimizing their impact on our regular visitors. Remember, with more than 28,000 hotel rooms along 14 miles of Caribbean shore, finding the right property and location simply requires some planning and guidance (what this course is all about!).

a Golfers: Cancún is on the verge of becoming
Mexico’s new golf leader, with 5 courses in Cancún and 8 additional signature golf courses south of Cancún.

a Partiers and Singles: Cancún has Mexico’s hippest
clubs, discos and bars. Settings range from intimate jazz clubs, to salsa dance halls, to Latin America’s largest nightclub (The City). Laser shows, professional DJ’s and the latest party grooves keep dancers with the beat until the wee hours.

a Groups: Corporate meetings are our specialty. Our hotel partners have the Caribbean’s most extensive meeting space. Our professionally staffed Cancún Center offers over 70,900 sq. feet of space. Over a dozen professional DMC’s are ready to handle the most minute details to ensure a successful event (big or small).

a Sports-Minded, Active Travelers: On both land and
sea, Cancún keeps its guests on the go with an unlimited assortment of the latest leisure pursuits. On the water there are more than a dozen newly refurbished aquatic marinas with equipment, tours, and training courses. On land, you’ll find state-of-the-art workout facilities, “extreme-challenge” adventure outings, biking and jogging, and world-class golf and tennis.

a History Buffs: Visitors are surrounded by relics a Eco-Adventure Enthusiasts: Nature lovers
will experience our region’s unique islands, estuaries, biosphere reserves, forests, caves, and “cenote” (sinkhole) ecosystems. Our diving is some of the Caribbean’s best, while bird watching, turtle sanctuaries, and exotic animal zoos (Crococun, Xcaret) showcase our other natural wonders. of this hemisphere’s most advanced society: the Mayas. In addition there are nearby colonial cities, including Valladolid, a “Pueblo Mágico” not far from Cancún. 18th century haciendas, ex-convents, and fine museums. Cancún is a top choice for those looking to explore Mexico’s enthralling past.

a Seniors: Affordable lodging, AAA discounts, handicap
facilities, cuisine choices, loads of activities, and opportunities to interact with local culture await senior travelers. Should the need arise, our medical facilities are first-rate, including American and Spanish hospitals.

a Incentives: Just the mention of “Cancún” can
inspire incentive travelers and organizers like no other destination. Our over 140 hotels and resorts, dozens of novel and unique outings, and special blend of the best of Mexico and the Caribbean make us an incentive leader.

a Shoppers: From designer boutiques to open-air craft
markets, Cancún has something for every type shopper. A dozen modern shopping malls await visitors, and competitive prices (thanks to a strong US dollar) allow you to shop for bargains and come home with treasures.

a Families: Like other Mexico destinations,
Cancún LOVES children and families. Getting around is a snap (thanks to our bus system), kids are welcome everywhere, hotel children’s programs are easy to find, and our resort is safe at all hours. Imagine your clients swimming with dolphins in the morning, climbing Mayan pyramids in the afternoon, and enjoying a dinner at Outback Steakhouse. It’s all here!

a Luxury Travelers: If you’re thinking that
upscale travelers don’t have a place in Cancún… think again! Our luxury brand resorts (Ritz Carlton, Starwood, Hyatt, Fiesta Americana Grand, JW Marriott, and others), limo service, gourmet dining, designer shopping, and personally-escorted tours make Cancún the perfect luxury escape.

a Weddings: Cancún and Puerto Morelos host over
4,500 weddings each year. You’ll find unique wedding venues, professional wedding coordinators, and plenty of activities to keep wedding guests entertained.

Helping You Sell: Cancún Customers

Contents Search

Full Screen

Print

Exit

< >

7

Facts at a Glance
FOREIGN CONSULATES
Austria....................................... 881-5946 Austrailia................................... 884-5349 Belgium..................................... 892-2512 Canada...................................... 883-3360 Cuba........................................... 884-3423 Denmark................................... 881-0600 Finland....................................... 884-1557 France........................................ 883-9816 Germany................................... 887-1598 Great Britain............................ 881-0100 Italy ............................................ 884-5415 Poland. ....................................... 884-1020 Spain.......................................... 848-9989 Sweden..................................... 892-3347 Switzerland.............................. 884-8446 United States. .......................... 883-0272 -- Immigration Ofc................ 881-3560

ALMANAC
CURRENCY The Mexican unit of currency is the peso, represented by the $ sign. Paper currency comes in denominations of 20, 50, 100, 500 and 1000 pesos. Coins come in denominations of 1, 2, 5, 10 and 20 pesos, and 50 centavos. One U.S. dollar is currently (Fall 2010) equal to about $13 pesos (rates fluctuate daily). One Canadian dollar is also currently equal to nearly 12 pesos. U.S. dollars are accepted in many places that are accustomed to serving tourists. Dollars may be exchanged for pesos in banks, the majority of hotels, airports and exchange houses. Mexican banks are usually open from 9 a.m. to 4 p.m., weekdays only; exchange houses are all over Cancún and stay open longer (up to 24 hours, 7 days a week). CUSTOMS Declaration forms must be completed upon arrival. All passengers are stopped when passing through customs. They are asked to press a button; if they get a red light, their luggage will be checked, a green light means they are free to go. Travelers who have questions about items they are permitted to bring into Mexico (besides normal items for personal use during their stay) can call the Mexico Tourism Board at 1-80044 Mexico. DEPARTURE TAX Departure tax is approximately US $17, except for passengers under 2 years of age, who are exempt from this tax. The tax is often built into the price of the air ticket, and will not require additional payment at time of departure. ENTRY REQUIREMENTS AND DOCUMENTATION As of early 2007, all U.S. citizens must have a valid passport to travel to Mexico. Canadian citizens need a valid passport or a certified birth certificate, plus driver’s license or other official photo ID; a SUGGESTION visa is not necessary.* Minors travTell your clients that in the event they eling alone or with lose the copy of their tourist card, the one parent need Immigration Aid Office in Cancún notarized consent from parent(s). should be contacted immediately by Each tourist will be calling 881-3560. They will provide given (upon airline assistance that will expedite your clicheckin) a Mexient’s departure from Mexico. A procan Tourist Card. cessing charge will apply. This form is completed prior to arrival, and a portion is returned to the visitor following the immigration inspection. This portion must be handed-in upon departure from Cancún and should not be misplaced. * Canada residents making a connection via a U.S. gateway are also required to have a valid passport. Full Screen Exit

EMERGENCIES
Cancún: call 066
Fire Department.................... 884-1202 Police Department................ 884-1913 Traffic Police............................ 884-0710 Red Cross.................................. 884-1616 Weather Center...................... 887-4341 AA (24 Hours).......................... 884-1271

Puerto Morelos
Taxis............................................ 871-0090 Pharmacy................................. 871-0254

Helping You Sell: Facts at a Glance

Contents Search

Print

< >

8

ELECTRICITY 110 volts, the same as in the U.S. and Canada. Triple plug adaptors are readily available for purchase. PHYSICALLY CHALLENGED VISITORS The majority of our hotels are wheelchair accessible and have special rooms designated for handicapped persons. Many of our restaurants and tourist attractions (Xcaret, Tulúm) are wheelchair accessible. HOSPITALS AMERIMED (24 hr.) Plaza Las Americas, downtown Hospital Americano (24 hr.) 15 Viento St., downtown AMAT Hospital (24 hr.) 13 Nader St., downtown Hospiten (24 hr.) Bonampak Ave., downtown Galenia (24 hr.) Bonampak Ave., downtown RELIGIOUS SERVICES
C AT H O L I C M A S S

881-3400 884-6133 887-4422 881-3700 891-5200

Cristo Rey Church, SM22 Margaritas St., downtown Cancún. Tel. 884-0513. Cathedral, SM33 Av. La Costa., downtown Cancún. Tel. 884-8176 Cristo Resucitado Church, in the Hotel Zone at Km. 3.5, next to Plaza Nautilus, Sunday at 9 a.m. (in English). Tel. 849-5035
H OT E L S W I T H M A S S E S :

Dreams Cancún, Sunday at 1:30 p.m. Tel 848-7000 Fiesta Americana Grand Coral Beach, Sunday 12 noon (bilingual). Tel 881-3200 Gran Caribe Real, tel 881-5500. Fiesta Americana Condesa, Sunday at 12 noon (bilingual). Tel. 881-4200
OTHER CHURCH SERVICES

LANGUAGE The official language of Mexico is Spanish, although English is widely spoken in Cancún. Mayan dialects can be found in rural areas outside the cities. POPULATION Cancún’s over 1,000,000 year-round residents are joined annually by more than 3 million tourists from around the world.

St Michael’s Episcopal Church, Marriott CasaMagna Hotel, in the Hotel Zone at 10:00 a.m. (in English). Tel 881-2000 Non-denominational Christian Service, (Casa de la Oración) Hotel Margaritas, Tel 887-8019 or 8849258.

SECURITY Cancún is a very safe city, and visitors can feel completely safe walking around tourist areas – even at night. Our tourist police are bilingual.

Helping You Sell: Almanac

Contents Search

Full Screen

Print

Exit

< >

9

Telephone Access
From North America calling Cancún: Dial 011 (international code) + 52 (Mexico country code) + 998 (area code for Cancún) + the local seven digit number. From Cancún calling North America: Dial 00 + 1 + area code + local seven digit number.
CELLUL AR C ALLS

CANCÚN WEATHER CHART
MONTH AV/YR JAN FEB  MAR  APRIL MAY  JUNE  JULY  AUG  SEPT OCT NOV DEC

Cell phones are extremely popular in Mexico. For clients who wish to use their US/Canadian phone, tell them to contact their service provider prior to departure. Most will simply activate phone use from foreign countries, and the phone can be used as usual (higher rates and roaming charges may apply). A “1” must be dialed in front of all cellular phone numbers when calling from out of the country.

Suggestion

High Temp ............... 86........  83 ........ 84,,,,,,,,,,86. ......... 89..........90. ......... 90..........90..........91..........89..........87..........85..........83 Low Temp.................. 74........  67. ......... 67,,,,,,,,,,72. ......... 73..........75. ........ 75..........75..........75..........75..........74..........71..........69 No. of Days >90.....105............ -. .............- , ,,,,,,,,,1. ............3........ 10 . ......... 17..........24..........25..........17............ 7............1............. -  No. of Days >80.....330..........20. ......... 21,,,,,,,,,,26. ......... 29..........31. ......... 30..........31..........31..........30..........30..........28..........23 Rainfall....................... 4.7.......  3.5. ....... 2.2,,,,,,,  1.6. ....... 1.6.......  4.6. ....... 7.0.......  4.3........ 5.9.......  9.0........ 8.6 . ......3.8........ 4.3 Days of Rain.............. 58............ 5. ............4,,,,,,,,,,,, 3. ............2............4. ............6............4.............4............7...........  8 . .........5............ 6 Humidity-am............ 85..........86. ........ 85 , ,,,,,,,85. ........ 84........  83. ........ 84 . .......84......... 86 . .......85......... 86........  86......... 86 Humidity-pm........... 73..........75. ......... 73,,,,,,,,,,72. ......... 69..........71. ......... 73..........70..........70..........75..........74..........75..........75 Wind Speed . ..............9............ 9. ......... 10,,,,,,,,,,10. ........ 10 . .......10. ......... 10............9.............9............9............ 9............9............ 9
All temperatures above in Fahrenheit and rainfall in inches, wind speed in mph. Information courtesy of www.cancuntravelers.com.

Some properties (Palace Resorts, others) are now including unlimited international and local calls. TELMEX: (01) 800-SAVINGS Mexican phone company TELMEX is one of your client’s best choices for calling home. Cancún visitors can purchase prepaid phone cards at most gift shops.They can simply insert the card into any “Ladatel” public phone (located in dozens of locations) to place calls. Rates are $.50 per minute. Clients can purchase a virtual card in advance by contacting TELMEX USA at www.telmex.usa.com . Once on the Web page, they can click on Telmex Traveler Phone Card to purchase a virtual card online in denominations of $5, $10 or $20 dollars. Telmex will email them a pin number and all of the instructions needed to make calls from Mexico.

TELEPHONES Mexico has a modern phone system, though calling rates (for both domestic and international calls) are considerably higher than what’s normal back home. Some advice for your clients on calling home from Cancún: tell them to avoid dialing home from their hotel room phone. Hotels charge anywhere from $2.50 US to $8.00 US per minute for calls from Mexico to the U.S. or Canada. In addition, many hotels charge connection fees for calls to toll free numbers. Instead, see the sidebar on this page for money-saving tips. TIME ZONE Cancún is on U.S Central Standard/Daylight Savings Time. So when it’s noon in New York City Eastern Time, it’s 11 in the morning in Cancún.

WEATHER The average annual high temperature for Cancún is around 79º F. Below is a complete temperature, humidity, wind, and rainfall chart. WEB & EMAIL ACCESS Cancún’s modern telecommunications system affords visitors easy access to web and e-mail accounts. Access may be as simple as hooking up in hotel rooms or connecting via wireless hubs that are operating in many hotels. Other options include the hotel’s business center or one of many “internet cafés” found in our shopping centers.

Helping You Sell: Facts at a Glance

Contents Search

Full Screen

Print

Exit

< >

10

Arriving & Departing
AIR SERVICE
Cancún enjoys the Caribbean’s best international air service. There are currently 588 weekly scheduled arrivals from the U.S. and 24 weekly arrivals from Canada. Charters from these markets total as many as 40 weekly arrivals during the high winter season.
FLIGHT TIMES

Nonstop & Direct Flights To Cancún from U.S./Canada
I N T E R N AT I O N A L F R O M T H E U S A

The Cancún Airport

Atlanta..................................... 3 hours New York................................. 4 hours Chicago................................... 4 hours Philadelphia........................... 4 hours Cleveland................................ 4 hours Phoenix................................4.5 hours Denver..................................... 4 hours Salt Lake City......................3.5 hours Los Angeles............................ 5 hours San Francisco ...................... 6 hours Miami....................................1.5 hours Toronto.................................5.5 hours Montreal..............................5.5 hours Vancouver BC.....................5.5 hours

Aeroméxico............................. 800 237-6639 Alaska Airlines........................ 800 426-0333 American.................................. 800 433-7300 Continental.............................. 800 231-0856 Delta........................................... 800 221-1212 Frontier...................................... 800 432-1359 JetBlue....................................... 800-JETBLUE Northwest................................ 800 225-2525 Ryan Int’l Airlines................... 800-727-0457 Spirit Airlines........................... 800 772-7117 Sun Country............................ 800 359-6786 United........................................ 800 241-6522 US Airways............................... 800 428-4322 USA 3000.................................. 877 872-3000 Virgin America........................ 877 359-8474 Viva Aerobus........................... 818-215-0150 Volaris........................................ 866-988-3527
I N T E R N AT I O N A L F R O M C A N A D A

Cancún’s modern International Airport (code CUN) is located 7.5 miles (12 km) from downtown Cancún and 12.5 miles (20 km) southwest from the heart of the Hotel Zone. It is one of the most modern airports in Mexico due to continual renovations, including a recently completed charter terminal. A new runway opened in 2011. There are now three terminals: Domestic, International, and Charter. There is excellent dutyfree shopping, fast food dining, and several restaurants. The airport website contains lot of helpful information. See: www. cancun-airport.com

to Puerto Morelos, the cab fare is $65 US and up (per vehicle). You can book ground transportation for yourself or your clients at the Cancun Airport website: www.cancun-airport.com. There is a choice of shared van, private van, or VIP limo service. Or try www.cancunshuttle. com. Cancun Shuttle also has a toll free US/Canada number 1-888-414-0017 A dozen rental car companies operate at the airport and at many hotel locations. Car rental is an attractive alternative for Cancún visitors, especially for trips to surrounding attractions. Our modern infrastructure makes getting around easy, and many of our less-visited attractions are more accessible via private car. Advise your clients that daily rates can run from $50-80 US (including insurance and unlimited mileage). Agents are encouraged to discuss this option and offer advanced

Air Canada. ............................... 888 247-2262 Air Transat................................ 866 847-1112 West Jet..................................... 800 538-5696

Airport Transfer Options

Service To Cancún
FROM POINTS WITHIN MEXICO

Interjet.......................................866-285-9525 Magnicharters: .............. 01-555-756-9807 Volaris........................................ 800 122-8000

From the airport, frequent “shared van” transfers (colectivos) are available at reasonable rates ($8-10 US per person). Private taxis also operate from the airport, though rates are more than double the van transfer rates. Note: For those traveling south Contents Search Full Screen

Helping You Sell: Arriving & Departing

Print

Exit

< >

11

CAR RENTAL COMPANIES
AT C A N C Ú N I N T ’ L A I R P O R T

Advantage Rent a Car 998/887-3939, 800-711-3344 www.advantagecancun.com Alamo 998/886-0179, 800 424-3687 www.alamo.com Also: Salvia Condos Avis 998/883-4683, 800 331-1212 www.avis.com/ Also: Fiesta Americana Condesa, La Isla Mall, Royal Plaza Mall (in front of Royal Mayan Hotel) Budget 998/884-6955 www.budget.com Also: Plaza Mayfair, Cancún Center, Hilton, Le Meridien Dollar Rent-a-Car, Aeropuerto Internacional Cancún 998/886-0133, 800 800-4000 www.dollar.com/ Also: At Km. 17 (between Cancún & Puerto Morelos) Elite 998/881-0100 www.europcar.com Europcar 998/886-0920, 877-526-8679 www.europcar.com/ Also: Melía Cancún, Melía Turquesa Executive 287-5100, 998/881-6896 www.executive.com.mx/ Also: Downtown, Fiesta Americana Grand Coral Beach, JW Marriott, Ritz-Carlton, Marriott CasaMagna Hertz 998/886-0920, 800 654-3131 www.hertz.com/ Also: Next to Dreams Cancún Hotel, La Isla Mall 176-8077 National 998/886-0152, 800 622-2725 www.nationalcar.com/ Platinum Car Rental 998/883-5555 www.platinumcarrental.com Thrifty 998/886-0333, 800 847-4389 www.thrifty.com/ Also: Hyatt Regency, Westin Regina

rental car arrangements. Note: Be sure your clients are aware that Cancún area speed limits are sporadically enforced via radar checkpoints. Tell them to always drive with caution.

BY CAR
If your clients are the type who prefer to experience a new place by cruising its highways and byways, a rental car may be the way to go. Most of the world’s major rental car companies have Cancún offices, and rent the newest vehicle models. If your clients are planning to stay within Cancún (the Hotel Zone or downtown area), the bus system will satisfy their needs. If you have booked them on a day tour, comfortable, air-conditioned transportation will be provided by their tour company. Otherwise, renting a car is an attractive alternative for those wanting more freedom.

GETTING AROUND
BY BUS

Cancún is extremely easy for visitors to navigate. The bus system is reliable and inexpensive (one ride costs about 50¢ US (7 pesos). There are many buses servCAR RENTAL COMPANIES ing the Cancún area, so if clients miss one, they won’t To rent a car in Mexico, a person must be at have to wait more than 3-4 minutes for the next (how’s least 21 years of age (some companies are that for convenience?). Ruta 1 and Ruta 2 buses (labeled as high as 25 years “Hoteles”) travel frequently from the mainland to old), hold a valid drivthe beaches along Kukulcán Blvd. , the only bouer’s license, and have a major levard. in the Hotel Zone. Buses operate between D I S TA N C E S F R O M credit card. Renters will be asked C ANCÚN CIT Y TO: 6 a.m. and midnight. There’s even a bus that goes to sign two charge slips: one for straight to our downtown Walmart! Puerto Juárez.................. 2 km the rental and the other to cover Airport............................... 5 km any damages (insurance is always BY TAXI Puerto Morelos.............32 km recommended when renting a Taxis in Cancún are regulated, safe, and reliable. Playa del Carmen.........68 km car). This is a normal procedure There are over 3,000 taxis in operation. Make sure Xcaret...............................72 km and should not be viewed with your clients know it is a good practice to ask the Xel-Ha........................... 124 km suspicion. It is recommended that doorman at the hotel what the rate should be from Tulúm............................ 130 km agents make rental arrangements one point to another, so there are no surprises Valladolid..................... 153 km for their clients beforehand. It is when it comes time to pay (most hotels post a list Cobá.............................. 167 km convenient for them and a comof rates from the hotel to various points in and Chichén-Itzá............... 193 km mission boost for you! around Cancún). Taxi fares within the Hotel Zone Mérida.......................... 310 km can run anywhere from 100-200 pesos ($10 to $18 Chetumal..................... 384 km US) depending on the distance traveled. Contents Search Full Screen Print Exit

Helping You Sell: Layout & Getting Around

< >

12

Visitors who choose to rent cars in Cancún will become familiar with our main traffic arteries:

FERRY SERVICES
TO ISLA MUJERES

a Highway 307 - runs north to south from Punta Sam (north of
Cancún) south past Puerto Morelos, Playa del Carmen, Tulúm and on to Chetumal (the capital of Quintana Roo State). This is a modern four-lane highway, with a new bypass around the congestion at Playa del Carmen.

a Highway 180 - toll road that runs from Cancún to Mérida via Valladolid and Chichén Itzá. Always recommend the toll road (“cuota”) when traveling westward.

BY BOAT OR FERRY
Ferry services for foot passengers and cars link several popular destinations for day-trips.

From Puerto Juárez – Boats leave every half hour from 6:30 a.m.–8:30 p.m. Return to Puerto Juárez – Boats leave every half hour from 6:00 a.m. to 8:00 p.m. 35 pesos From Puerto Juárez (Terminal Ultramar)- Boats leave every half hour from 5a.m. to 11:30p.m. Return to Puerto Juárez – 5:30 a.m. to 12midnight $35 Tel: 998/843-2011. Transportes Marítimo Magaña - Departures every half hour from 6a.m. to 8 p.m. and 8, 9, 10 & 11 p.m. Tel. 988/877-0618 or 877-0382, From Cancún (Embarcadero Pier) – Departures at 9:30 & 11:00a.m., 12:30, 2:00 p.m. $15 US R/T. Return Cancún (Embarcadero Pier) departures: 11:50 a.m., 1:15, & 3:30 p.m. Tel: 998/8497515 From Playa Tortugas – Departures at approximately 9:15am – 3:15p.m. Returns: 11am – 2p.m. $165 pesos/person. Tel: 998/849-7535. From Punta Sam – Departures: 8:00 & 11:00 a.m., 1:30, 4:15, 6:30 & 9:00 p.m. Return Punta Sam departures: 6:30 & 9:30 a.m., 12:15, 3:00, 5:30 & 8:00 p.m. Prices: Cars $207 pesos, Suburbans/Vans $259 pesos; additional passengers $15 pesos. Tel. 998/877-0065.
TO ISL A COZUMEL

From Playa del Carmen, Compañia México - Fare: $140 pesos one way. Departures: hourly 6a.m. -10 p.m. Returns: hourly 5a.m. - 8:00 p.m. Tel. 987-872-1588. From Playa del Carmen, UltraMar - Fare: $140 pesos one way. Departures: hourly 6a.m. -10 p.m. Returns: hourly 5a.m. - 8:00 p.m. Tel. 984-803-5581. From Punta Venado (Calica)– Car Ferry. Fare: $350 pesos (cars) one way. sngl pers. Departures: 4:00 & 8:00 a.m.; 1:30 & 6:00 p.m. Departures: 6:00 & 10:30 a.m.; 4:00 & 10:00p.m. Tel. 987-8727504.
*Schedules and fares subject to change

Helping You Sell: Layout & Getting Around

Contents Search

Full Screen

Print

Exit

< >

13

Layout & Getting Around
Yucatán Peninsula
The Yucatán Peninsula is a large geographical area consisting of the Mexico states of Campeche, Yucatán and Quintana Roo. It is blanketed by a semi-tropical rainforest that is mostly inaccessible except by narrow dirt roads, with a walking guide on trails, or driving the paved roads that crisscross the entire region. By and large the entire Peninsula is rugged flat terrain.

aeological Sites Part o Arch f The Mayan World
Whale Shark Biosphere Reserve Cabo Catoche

Isla Contoy

Isla Blanca

Isla Holbox
Punta Sam Playa Mujeres Golf Club Chiquilá San Eusebio Solferino

Isla Mujeres

Caribbean Sea

El Meco
The Yum-Balam Flora and Fauna Protection Area

Templo de Ixchel
Capitán Hook El Garrafón

Caiman Golf Club at Puerto Cancún

Cancún Golf Club at Pok ta Pok Punta Cancún

Puerta Verde Route San Ángel

Cancún
Downtown

Quintana Roo
Kantunilkín Leona Vicario Cancún Airport Punta Nizuc

The state of

Puerta Verde Route

Boca del Puma 7 Bocas

Puerto Morelos

Kin Há

Trails to Cenotes Las Mojarras

Verde Lucero Playa del Carmen

San Pedro

Valladolid Nuevo

Chichén Itzá
El Ideal Nuevo Xcan Puerta Verde Route The Spider Monkey Sanctuary (in Punta Laguna)

San Gervasio

Isla Cozumel
El Cedral

Nuevo Durango

Cobá

Kohunlich

Ichkabal Muyil

Tulum

Helping You Sell: Layout & Getting Around

Full Contents Search Screen Print Exit

< >

14

Cancún is divided geographically into two parts:

a ISLA Cancún
(Cancún Island) is home to the Zona Hotelera (Hotel Zone), a 14-mile stretch of beaches shaped like a “7.” The Zone was extensively refurbished in 2006 and beaches were widened in early 2010. The island is nestled between two glittering blue bodies of water - the Caribbean Sea and Nichupté Lagoon - and joined to the mainland by bridges on the north and south ends. Avenida Cobá in Cancún City becomes Kukulcán (“coo-coolKAHN”) Blvd., the main thoroughfare on the island. Addresses are often given by kilometer number on Kukulcán Blvd.

a CIUDAD Cancún
(Cancún City), usually referred to as “Zona Centro” or downtown, is on the mainland and is concentrated in an area of about twenty square blocks. Its main thoroughfare is Avenida Tulúm. Addresses in Cancún City are listed by referring to the “manzana” (block) or “super-manzana” (group of blocks represented by the letters SM). Heading south, Avenida Tulúm becomes the highway to the airport, and to Puerto Morelos, Playa del Carmen, and Tulúm. Follow Av. Tulúm to the north and it becomes the road to Puerto Juárez, where ferries depart for Isla Mujeres (one of several options).

Punta Cancún
38 39 37 36 35 41 40

Cancún Center Conventions & Exhibitions
Forum by the Sea Cancún mall
42

Cancún Hotel Zone
Yamil Lu’um
51 52 53 54 55

Caribbean Sea
The Gardener of Hope

85 46 47 48 49 50

Punta Nizuc
Isla Cozumel

Manchones Reef
The Man on Fire The Dream Collector

34 33 32 31 30

43 44

45

San Miguelito
56 57 58 59 60 61 62 63 64 65 74 75 76 77 78 79 80 81 82

84 83

Plaza Caracol
27

Flamingo Plaza

28 29 23 24

La Isla Shopping Village

Kukulcan Plaza Luxury Avenue

66

67

68 69

70

71

72

73

Isla Mujeres

25

26

22 21 20 18 17 16 19

Isla Cancún
Nichupté Lagoon

El Rey Ruins
Wet'n Wild

National Park Areas West Coast National Marine Park of Isla Mujeres, Punta Cancún, Punta Nizuc and The Cancún Underwater Sculpture Museum Sculptures

Fe rry Pun ta S am Fer ry P uerto Juárez

15 14 11 10 9 8 7 6 5
To QUinTana roo

gral. l. CÁrdenas

MeXiCan arMY

aV. r. Melgar

TUlUM

12

a. l. MaTeos

13

Inglés Lagoon
roJo gÓMeZ PlUTarCo elÍas Calles

niÑos HÉroes

Main sQUare blVd . el

CoZ

UMel

Cid

(22 km south of Cancún Airport)

Puerto Morelos

boTaniCal garden

Puerto Cancún
To CanCún HigHWaY

CroCoCún

To Puerto Juárez
1 2 3

Downtown Cancún
pak onam

Malecón Cancún

Trails To CenoTes

Av. B

4

Ciudad Canún
Av.
Bullring m Tulu

Plaza las Américas

Cancún Airport

Helping You Sell: Layout & Getting Around

Full Contents Search Screen Print Exit

< >

15

Downtown Cancún
SM 30 SM 62

ba

SM 43

SM 27

h

36

SM 69

ob .C Av

Ka

Av .

SM 21

SM 26 SM 28

22
xma l

35

SM 67

á
Plaza Hollywood
SM 21

SM 53 COSTCO SM 21 SM 51

Mercado 28 (Market) 21
SM 25 SM 24

SM 63

SM 66

Av. U

A

Plaza Hong Kong

34
Av
SM 23

v. Ló

A

K v.

ab

ah
SM 17

Av

. Ya WALMART xch SAM’S ilán

Plaza Las Avenidas 19
IMSS

ilán axch Av. Y 24
20 17
SM 22 27

23

pe or zP

SM 65

én ch hi .C

26 28

til lo

Red Cross
et car .X Av

ab

SM 16

SM 19

SM 18

18 12 13 14
SM 5

25 29

Av.
SM 2

Tulu

m

Itz á

To

15 16

e Pu rto

SM 64

Plaza Inf inity Pabellón Caribe
SM 12

.L

SM 20

Av

SM 15

11 8

1 SUPERAMA SM 11 2 To the Airpor t 3 Galenia
Av. Bona mpak

5 Plaza Malecón Las Américas 4 Amerimed

10 m 9 Tulu Av. Hospital SM 4 Americano 7

H. AYUNTAMIENTO BENITO JUÁREZ 30 City Hall

ád Av. N

er

33 32

Ju

SM 1

ár ez

SM 2-A

SM 3

al Av. Uxm

31

Av. Bo

nampa

k
SM D-28

Av

pak . Bonam

Puerto Cancún

vd Bl

Hospiten

6

Bullring

.K uk ulc án
SM 4-B

SM 6

Ho tel Zo

Malecón Cancún

ne

Helping You Sell: Layout & Getting Around

Full Contents Search Screen Print Exit

< >

16

Riviera Maya & Sian Ka’an
To the south of Cancún (stretching 300 km. along the Yucatán’s eastern shore) are the Riviera Maya and the virgin Sian Ka’an Biosphere Reserve. This scenic coastal zone is home to eco-adventure parks, extensive cave systems, jungle-cloaked cenotes (or sinkholes), unique wildlife, the world’s second longest reef system, and secluded Caribbean beaches. Also here are the jungle and aquatic parks of Selvática, Xplor, Río Secreto, Xcaret, and Xel-Há, wonderful places to explore nature’s bounty. Sian Ka’an is a 1.3 million acre UNESCO World Heritage Site - an ecological park of forests, lagoons, wetlands, ruins, and exotic marine habitats.

Helping You Sell: Layout & Getting Around

Contents Search

Full Screen

Print

Exit

< >

17

Sales Resourses & Support
This training and loyalty program is an integral component of a multi-faceted program established by the Cancún Convention & Visitors Bureau (CVB) to promote Cancún. Our annual programs involve a substantial investment for several initiatives: a A long-term marketing program. a A creative advertising campaign and hardhitting public relations effort. a Travel trade incentives, such as the CTI and other programs. The CVB, established in1996, is a crucial resource for Official Cancún Counselors. The CVB has its offices in the Cancún Center, second floor (stop by for a visit sometime!). Via the efforts listed above, the CVB and its members: • Keep Cancún a “top of mind” destination for North American travelers. • Strengthen training support for U.S. and Canadian retail agents, tour operators, airlines, and group/ incentive sellers. • Build awareness of special interests and niche market activities, special events, and lesser-known destination features. • Ensure the agent community is taking full advantage of Cancún CVB support programs, sales tools, and services.

TRAVEL AGENT SUPPORT PROGRAMS
CONSUMER REFERRALS CTI 101 graduates are eligible to receive consumer leads, via our “Find an Agent” search area at our website, www.cancun.travel. SALES MATERIALS • Official Cancún Planner (full-color magazine) • Official Cancún Meeting Planner (full-color magazine) • CD of color images (also available online at www.cancunfotogaleria.com) • CD of Cancún Videos For information and to order brochures, travel agents should visit www.cancun.travel.

CONTACTING OUR OFFICE
The Cancún Convention and Visitors Bureau Blvd. Kukulcán Km.9 Zona Hotelera Cancún Center Cancún, Quintana Roo, Mexico CP 77500 Telephone: 011-52-998-881-2745 Fax: 011-52-998-881-2774 Internet: www.cancun.travel

Helping You Sell: Sales Resources & Support

Contents Search

Full Screen

Print

Exit

< >

18

Local Cancún Retail Travel Agents, Excursion Operators and Destination Management Companies, Receptive Tour Operators & Transportation Services (all members of AMAV*)
AMERICAN EXPRESS

RA/RTO Tels. (998) 8 81 40 00 / 67 / 55 / 71 Fax.. (998) 8 84 69 42 / 8 81 4020
AMSTAR DGT Cancún

GLOBAL INCENTIVE

DMC/RTO Tels. (998) 8 81 95 90 Fax. (998) 8 81 95 94 E-mail dmc@amstarmexico.com
BEST DAY TOURS

DMC Tels. (998) 8 49 51 01 Fax. (998) 8 49 51 03 Webs: www.incentivemanagement.com | www.mexicoshowcase.com E-mail sales@mexicoshowcase.com
GRUPO EPIC

MAGNICHARTERS

RTO Tels. (998) 8 81 13 53 / 8 81 13 00 Ext. 5102, 5103 Fax. (998) 8 81 13 98 Web. www.bestday.com E-mail bestday@bestday.com

DMC Tels. (998) 8 83 09 70 / 8 83 18 72 / 8 83 14 83 Fax. (998) 8 83 02 38 Web: www.epic.com.mx E-mail epic@Cancún.com.mx /

RTO Tels. (998) 8 84 06 00 Fax. (998) 8 84 02 12 Web www.magnicharters.com,mx E-mail info@magnitur.com / magnibus@Cancún.com.mx EO/DMC

TROPICAL INCENTIVE Cancún DMC

Tels. (998) 8 84 48 26 / 8 84 75 77/ 8 848497 Fax. (998) 8 84 69 24 / 8 87 7448 E-mail tropical@tihcancun.com.mx Web: www.tihcancun.com.mx

MARITUR

Tels. (998) 8 92 89 29 Web. www.maritur.com E-mail Cancún@maritur.com
MAYALAND TOURS

TURI CARE, S.A. DE C.V. RTO Tel. (998) 884-3710 Fax. (998) 8 49 51 51 E-mail grayline@prodigy.net.mx UNIEXPRESS

H.I.S. Cancún

Cancún INCENTIVE SERVICES

RTO Tel / Fax (998) 8 98 10 41 / 8 98 10 42 Web; www.cancunincentiveservices.com E-mail grupos@cancunincentiveservices.com
Cancún KANKO

EO/RTO Tels. (998) 8 87 99 28 / 8 84 65 01 Fax. (998) 8 87 36 81 Web. www.his-mexico.com
HOTELBEDS

EO/TR Tels. (998) 8 87 24 50 / 8 87 65 37 / 8 87 12 37 Fax. (998) 8 87 24 38 / 8 84 45 10 Web www.mayaland.com
MAYAN QUEST

EO/RTO Tel. (998) 8 87 17 30 Fax. (998) 8 87 17 66 E-mail unicun@prodigy.net.mx
VIAJES CARIBE MAYA EO/RTO Tel. (998) 8 48 99 99 Fax. (998) 8 48 99 52 / 88 E-mail jcalderon@oasishotels.com.mx VIAJES MECA

RTO Tels. (998) 8 84 89 48 / 8 84 89 37 Fax. (998) 8 84 36 05 E-mail mexkancu@mexicokanko.co.jp
Cancún SAVON TOURS

RTO Tels. (998) 8 81 75 30 Fax. (998) 8 81 75 17 Web: www.hotelbeds.com.mx E-mail mdominguez@hotelbeds.com
IBEROSERVICE MEXICO

Web www.mayanquest.com
MEX ATLANTICA TOURS

RTO Tels. (998) 885 1333 / 887 3400 ext. 2732 Fax. (998) 885 0765 E-mail rhtcan@pordigynet.mx
CHAZA TRAVEL

RTO Fax. (998) 8 87 44 37 / 8 84 85 19 Web. www.iberoservice.com E-mail incentives@iberoservicemexico.com
IVI Cancún`S DMC

EO/RTO Tels. (998) 8 84 27 38 / 8 84 27 26 / 8 84 24 99 Fax. (998) 8 84 87 97 Web www.mex-atlanticatours.com.mx E-mail info@mex-atlanticatours.com.mx

RTO Tels. (998) 8 84 83 69 / 8 84 83 67 Fax. (998) 8 84 83 70 Web www.viajesmeca.com
VIAJES THOMAS MORE

EO/TR Tels. (998) 885 1455 Fax. (998) 193 2000 x 4071 Web www.palaceresorts.com/tours E-mail receptivochaza@palaceresorts.com

EUROLATINO

EO/RTO Tels. (998) 8 87 33 73 / 8 87 46 40 / 8 87 47 01 Fax. (998) 8 87 1373 E-mail recepcion@destinos-latinos.com
EXCURSIONES TURIMEX

EO/DMC Tels. (998) 8 87 40 90 Fax. (998) 8 87 19 36 Web: www.turimexcun.com E-mail excursiones@turimexcun.com

TR/RTO Tel. (998) 8 87 15 78 Fax. (998) 8 84 40 26 Web. www.ivi-mexico.com E-mail info@ivicancun.com INFRATOURS DMC/RTO Tels (998) 8 87 37 71 (10 Lineas) Fax. (998) 8 84 77 84 E-mail infrat2000@yahoo.com.mx INTERMAR Cancún CARIBE DMC/TR Tels. (998) 8 81 00 00 (Conmutador) Fax. (998) 8 81 00 01 Webs: www.intermar.com.mx | www.cancunimc.com | www.grupointermar.com LOMAS TRAVEL RTO Tel. (998) 8 81 94 00 Fax. (998) 8 81 94 01 Web www.lomas-travel.com E-mail inform@lomas-travel.com / operat@

MEXALI TOURS

EO Tel. (998) 8 80 82 23 Fax. (998) 8 80 82 40 E-mail mexalitourscun@pordigy.net.mx
OLYMPUS TOURS

EO/DMC/RTO Tel. (998) 8 85 02 54 Fax. (998) 8 85 05 16 E-mail customerservice@ thomasmoretravel.com Web: www.thomasmoretravel.com

DMC/RTO Tels. (998) 8 81 90 30 (Conmutador) Fax. (998) 8 87 70 06 Web www.olympus-tours.com E-mail lakis@olympus-tours.com / lfranco@ EO/DMC/RTO Tels. (998) 8 87 69 21 / 8 81 71 00 Fax. (998) 8 84 99 40 Web www.royaletours.com.mx E-mail dmc@royaletours.com.mx | intsales@royaltours.com.mx

MEXICAN ASSOC. OF TRAVEL AGENCIES (AMAV)
Gen. Mgr. - Srita. Alejandra Caballero Perez Tels. (998) 8 87 16 70 / 8 87 49 92 Fax. (998) 8 84 37 38 E-mail amavcun@ prodigy.net.mx RA= Retail Agency EO= Excursion Operator DMC= Destination Management/ group Tour Services RTO= Receptive Tour Operator TR= Transportation Services

ROYALE TOURS

TRAFIC TOURS

RTO Tels (998) 193-0560 Fax (998)898-1723 Web www.trafictours.com

Helping You Sell: Sales Resources & Support

Contents Search

Full Screen

Print

Exit

< >

19

TOUR OPERATOR PARTNERS, U.S.
Aeromexico Vacations Funjet Vacations

TOUR OPERATOR PARTNERS, Canada
Air Canada Vacations.......................... 604 270 5788 Air Transat Holidays............................. 604 688 3350 Bust Loose Holidays............................ 403 243 3372 Canandes................................................. 514 274 3400 Conquest Vacations............................. 416 665 9255 Flextour.................................................... 416 969 8747 Fun Sun Vacations Ltd........................ 780 421 4300 Global Connections............................. 604 681 1221 Globespan............................................... 604 879 6466 Hello Canada Vacations..................... 514 931 0301 Holiday House & ................................ 416 364 5100 Holiday Network. Itravel2000.............................................. 905 238 3399 Merit Travel Group............................... 416 364 3775 Mexi-can Holidays................................ 604 685 3375 Mexico Travel Link................................ 604 454 9044 Moreno Travel........................................ 416 252 5701 My Travel. ................................................. 416 485 1700 Navigant International Canada....... 604 669 6665 Nolitours Vacances............................... 514 286 2665 North South Travel & Tour................. 604 736 7447 SunWing.................................................. 416 620 5999 Renshaw Travel & Cruise Centre..... 604 733 1010 Signature Vacations............................. 604 688 1102 South American Tours........................ 905 238 2999 Sunquest Vacations............................. 604 687 0380 The Last Minute Experts Inc............. 416 449 9440 Vacances Neo Tours............................. 514 374 1990 Vacation Plus.......................................... 780 496 7587 World of Vacations............................... 604 639 4270 877 752 7710 800 587 2672 800 361 6593 800 268 1925 866 210 8687 800 938 6786 866 382 7716 800 663 8614 800 361 0620 800 268 8354 800 859 2920 800 268 5940 888 666 9044 800 465 2853 800 268 8899 800 667 6989 800 363 3866 800 665 1882 800 668 4224 800 745 7753 800 663 9757 800 263 5641 800 268 8354 800 363 9330 800 636 8687 800 563 5303 866 556 3948

414-934-3380•800-245-8585 www.aeromexicovacations.com
Alaska Airlines Vacations

888-558-6654 www.funjet.com

Nature Tours

Future Vacations

800-468-2248 800-321-2121 800 284-0044

American Airlines Vacations American Express Vacations Apple Vacations Aventours

800-456-2323 www.futurevacations.com
Go Go Worldwide Vacations

800-444-3990 www.naturetoursinc.com Pleasant Holidays 818-991-3390• 800-742-9244 www.pleasantholidays.com
Solar Tours

Trilogy Tours

800-223-1847 www.trilogytours.com Tropical Travel 281-367-3386• 800-451-8017 www.tropicaltravel.com
US Airways Vacations Vacation Express

610-359-6700•800-727-3400 www.applevacations.com 406-586-8415•800-888-6639
Cancun Fun Tours Classic Vacations

866-922-6286 www.cancunfuntours.com 408-287-4550•800-221-3949 www.classicvacations.com
Continental Airlines Vacations

800-301-3800 www.covacations.com

Delta Airlines Vacations

800-654-6559 www.deltavacations.com

201-934-3786•800-821-3731 www.gogowwv.com Mayaland Tours (52) 998-887-2450 800-235-4079 www.mayaland.com Mayatour 800-392-6292 www.mayatour.com Mexico Unlimited 503-656-1355•800-255-8186 www.mexicounlimited.com Mexi-Mayan Travel 630-972-9090•800-337-6394 MK Tours 888-441-7600 www.mktours.com MLT Vacations 952-474-2540•888-225-5658 www.worryfreevacations.com

202-861-5864• 800-388-7652 www.solartours.com Starwood Vacations 914-640-8100•800-625-5144 www.starwoodvacations.com Student City.Com Inc 978-531-3301•888-777-4642 www.sunbreaks.com
Student Travel Services

www.usairwaysvacations.com 404-315-4848•800-309-4717 www.vacationexpress.com Vacation Travel Mart 305-947-0777•800-288-1435 www.vacmart.com Vacations for Less 800-200-2423

800-648-4849 www.ststravel.com TNT Vacations 617-262-9200•800-262-0123 www.tntvacations.com
Travel Impressions

(partial list)

800-284-0044 www.travelimpressions.com Travel Priorities Inc 773-583-0300•800-342-7300 www.travelpriorities.com

(partial list)

Helping You Sell: Sales Resources & Support

Contents Search

Full Screen

Print

Exit

< >

20