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londontrustmedia, inc.

April 25, 2013 SENT VIA EMAIL ( AND FACSIMILE TO 847-835-0130 Detective Andrew Perley #660 Village of Glencoe Criminal Investigations Div. 325 Hazel Ave. Glencoe, IL 60022

2885 Sanford Ave. SW Suite 20138 Grandville, MI 49418 T 855 ANON-VPN L 347 LTM-WINS F 347 803-1582

Re: Disclosure of internet records and subscriber info to the Village of Glencoe Police Department Dear Detective Perley, Thank you for contacting our organization with the subpoena for records dated April 22, 2013, from the Village of Glencoe. Our company takes all subpoenas from law enforcement seriously. Our company oers a private VPN service wherein subscribers access the internet from public wire- less internet locations without fear of surveillance by third parties. Our company oers an encrypted VPN tunnel used by members of our military while they are abroad and for expatriates or travelers to access video and other content only available to them from an IP address located within that territory. Your request pertained to parties that may have accessed internet protocol address on February 19, 2013 at 05:23 UTC through the network. Our system utilizes shared IP addresses to route internet trac across the VPN network. As a result, hundreds of subscribers may be using a particular IP address at a certain time. Unfortunately, we do not have information dating that far back relating to which subscribers were using the IP address on February 19, 2013 at 05:23 UTC. Please contact me if you have any additional questions, I would be glad to serve as a point of contact in relation to this matter. ! ! Best,

____________________ John A. Arsenault General Counsel London Trust Media, Inc.