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1. Identify Key Business Drivers for Off Shoring.

The key business drivers for off shoring would be: Available skills which provide good quality work. Better standard of service. Reduction in capital cost and other expenses because of labor force available in abundance at comparatively lower cost than other countries. Focus on core business, create and provide additional/backup skills, outsource non-core activities Newer markets are accessible at better costs. Since different times zones company coordinates and works at various times around the clock.

2. What is different about these drivers as compared to those a decade ago? Unlike what the company thought initially the GDM is now easily imitable. Other countries in Asia and Africa are also becoming centers because same conditions exist for GDM success. Quality of services increased with better resources and skills.

3. What is the unique Value Proposition of Infosys? GDM to carry out compliance engagements Having the right people for right job End to end security solution Values. The core values held by the founder promoters The value it bestows on human talent resources Professional pool of consultants

Included new services like package implementation BPM, testing, consulting and business integration in the GDM

4. How do you position Infosys against other global players like the Accenture and the EDS? Strict adherence to values Fast Growing in terms of Locations, Revenue, YOY growth, Human resources, etc Strong intra-organizational mentoring in leadership Cost-effective and reliable service provider with good brand equity A big player in the high-growth Indian IT market Brought the advantages of outsourcing into the arena of business consulting

5. Is the Success of Infosys sustainable? The sustainability of Infosys Global Delivery Model will rely on three major factors: the willingness of the host country to allow offshoring by a foreign entity: This has come under scrutiny in light of recent economic downturns of the developed nations. the financial risks of an offshore business model: Any global business model is strewn with the inherent upheavals of the forex market. In light of an improving Indian economy, and consequently appreciating rupee, Infosys might struggle to sustain the financial sanctity of its projects. the ability to groom foreign talent: Infosys has proved particularly successful in turning around this issue and can be expected to maintain similar consistency going forward.