Objectives for Warehousing Department

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Objectives for Warehousing Department

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warshe
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Objectives for Warehousing Dept.

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Please tell me-which mesuarable quality objectives can be set for warehousing department and how can they be measured ? Thank you for your help.

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3rd March 2001, 02:34 AM

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warshe
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Please tell me-which mesuarable quality objectives can be set for warehousing department and how can they be measured ? Thank you for your help.

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3rd March 2001, 04:04 PM

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Dan Larsen
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A few thoughts... (1) Response time for filling a request (2) Claims for damaged goods (3) Warehouse inventory as a percentage of ??? (this may be more of a business objective, but it probably influences (1) and (2)) Look back at the things that have "stung" your department/company...these might be candidates for measurable quality objectives.

3rd March 2001, 04:24 PM

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Dan Larsen
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Objectives for Warehousing Department

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A few thoughts... (1) Response time for filling a request (2) Claims for damaged goods (3) Warehouse inventory as a percentage of ??? (this may be more of a business objective, but it probably influences (1) and (2)) Look back at the things that have "stung" your department/company...these might be candidates for measurable quality objectives.

3rd March 2001, 04:53 PM

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Greg Mack
Inactive Registered Visitor Registration Date: Feb 2001 Location: Brisbane, Qld Australia

Take a look at your processes in the warehouse. Ask yourself the question "what is my objective"? in each of these. You should be able to come to a decision on what to measure that is meaningful and directly responsive to your actual objectives. So my advice is don't try and think of something creative, let the processes tell you what it should be.

3rd March 2001, 04:56 PM

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John Seddon
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Warehousing is inventory, it is waste. They measures you need are type and time. For each type of item, how long from purchase (arrival in inventory) to use? Cut time and you cut costs. Then you get promoted! -----------------<A HREF="http://www.lean-service.com improve" TARGET=_blank>www.lean-service.com improve</A> service and cut costs

4th March 2001, 01:51 AM

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Jim Biz
Forum Moderator Registration Date: Mar 2000 Location: MID-WEST USA

Hmmmm - in a maufacturing environment one quick one that comes to mind is length of time stored in useable product condition. (record & measure reasonable shelf life before rust removal/plating upgrade/re-packaging is needed)

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Al Dyer
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Warshe, Good points Dan, and not knowing the entire situation I would also ask: Is a measurement for warehousing required? Would the measurement be part of Management Review and included in the business plan objectives? Would the measurement be value added to the company? I guess it depends on what functions are specified for the warehouse department, as defined in the quality system documentation. ASD...

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