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A

DISSERTATION
ON

“STRESS ON AN EMPLOYEE
IN AN ORGANISATION”

Dissertation submitted towards the partial fulfillment of


the requirements of the two years full-time M.B.A.
Degree in Management.

Faculty Guide:
Mrs. Rachna

Submitted By :
Devendra Kumar Singh
MBA (First Year)
Roll No: 0809070009
(Session 2008-2010)

IEC COLLEGE OF ENGG & TECHNOLOGY


GREATER NOIDA

DECLARATION BY THE CANDIDATE


I, Devendra Kumar, student of MBA (2008-2010) from IEC
College of Engg & Technology, GREATER NOIDA, hereby
declare that the dissertation report on “Stress on an
employee in an organization” is the outcome of my work
and the same has not been submitted to any
University/Institute for the award of any degree of my
professional diploma.

Devendra Kumar Singh


ACKNOWLEDGEMENT
When a person is helped, guided and co-operated by others, his
or her heart is bound to pay gratitude to them and I am
extremely happy that I am getting this opportunity to thank all
those who have in same way contributed in the making of my
project and without their help this would not have been possible.

For any project to be a success, it is very important to get the


right guidance and support which I got from my faculty guide
Mrs. Rachna I want to express my deep gratitude to our
institution, IEC College of Engg Technology, for giving me the
opportunity to undertake this project and enhance my
knowledge. I express my gratitude to my faculty guide for
inspiring me throughout the project.

I also wish my gratitude to the managers of the company where


I conducted my research and gave me immense support.

Devendra Kumar Singh


MBA Program
Roll No. 080907009
CONTENTS

ACKNOWLEDGEMENT

CHAPTER 1: EXECUTIVE SUMMARY 01

CHAPTER 2: ABOUT THE ORGANISATION:

NTPC - AN OVERVIEW 11

CHAPTER 3: ABOUT HR NTPC 22

CHAPTER 4: ABOUT STRESS 35

CHAPTER 5: METHODOLOGY 60

CHAPTER 6: FINDINGS & ANALYSIS 65

CHAPTER 7: DISCUSSION 72

CHAPTER 8: RECOMMENDATIONS 78

CHAPTER 9: LIMITATIONS TO STUDY 97

CHAPTER 10: CONCLUSION 99

QUESTIONNAIRE 103

ORS SCALE 107


REFERENCES 109