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Recruitment

Discussion
Dos & Donts If you were going to employ someone, what sort of things might you have to consider? What should you do? What would you expect of the candidate?

Recruitment
What is a shortlist? What are shortlists used for? Complete the flowchart on p. 31

Recruitment
Discussion
CVs/Resumes What should a good CV contain? How long should it be? Should you include a photo? How do you think different cultural considerations might influence a CV?

Recruitment
Discussion
Covering letters What is a covering letter for? What should you say in a covering letter? Does it have to be different for every job you apply for? What should you not include?
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Revision
1. How does Peter Drucker's description of what is important in management compare with P-O-L-C? 2. What personal qualities are important if you want to be successful? 3. What is the difference between tactics and strategy? 4. What is more important in business innovation or commercial awareness? 5. What is more important when a line manager wishes to motivate subordinates perks or promoting a sense of belonging? 6. In what other ways could subordinates be motivated, according to Frederick Herzberg?

Revision
7. Which of the following statements is correct: A: Subordinates often report to a line manager. B: Line managers usually report to a subordinate. C: Subordinates are usually fully autonomous. D: Subordinates are fully responsible for the performance of their line supervisor. 8. What is the difference between the assumptions Theory X and Theory Y are based on? 9. Which of Maslow's needs would be satisfied when applying Theory X and Theory Y.

Revision
10. State in which type of company structure you might: A:Report to more than one manager. B: Always know exactly where you fit into the hierarchy. C: Find competition between departments. 11. What is meant by flattening hierarchies and what positive effects can it have? 12. When might the following departments of a company have incompatible goals? A: Marketing & Production B: Finance & Advertising.

Revision
13. Would you be more likely to enjoy the following advantages in large or small companies? A: Lots of opportunities for advancement B: A family atmosphere C: The ability to change jobs D: Learning best practice

Revision
14. Complete the text using the correct form of the following words: compromise confront improvise intuition The best manager I ever knew was Eve Bonnar. She had amazing ____________ she always seemed to know instinctively how to get the best out of people. Though she was very firm in her views, she was also a great listener and was willing to ____________ when her staff believed they knew a better way to do something or when they felt their needs weren't being met. But she was no pushover she wasn't afraid to ____________ anyone who wasn't doing their job as they should. However, perhaps her greatest quality what really set her apart was her ability to ____________ when a situation arose that nobody could have predicted.

Revision
15. Which of the following characteristics might stereotypically be associated with women? Aggression Communicative Ability Diplomacy Directness Empathy Multi-tasking 16. In what circumstances might affirmative action be used and what effects could it have?

Homework
The Different Sectors of the Economy Reading p.42-45 Production Reading p.49 Exercises on ISIS.