Thomas A. Dyer E-Mail: D0c5@aol.

com
Self-directed System Administration, Technical Writer and Student Centered Instructor with over 20 years of experience. An IBM trained Expert in Systems implementation and project management. Tom is an Author and writer of technical documentation and teaching textbooks and as a skilled developer of courseware for single or multi-student classes. This knowledge is combined with strong Analytical Skills based on over twenty years as a technical Analyst and Troubleshooter at Fortune 500 corporations. Which is now used in the writing and documentation for teaching of Computer Systems, Business, ESL and Technical and Medical students using Traditional as well as non-traditional techniques. Expert in the use of writing and teaching methodologies used to develop technical documentation and courseware in a Write on Request environment using specialized writing and documentation development techniques and software. University level Instructor for computer process and procedures in MBA programs. A highly experienced ESL Trainer with over eleven years of teaching, eight of which working in PRC China at Technical/ Business Colleges and Universities. SKILLS Technical Writer 20+ YRS Instructor/Trainer 20+ yrs Solaris 6 yrs Medical English 10 + yrs Teaching Chinese 11 yrs Teaching in China 7 yrs NLP 7 yrs Accelerated Learning 20 yrs Windows & Applications 10 yrs NT/Novell Administration 6 yrs. YEARS OF EXPERIENCE System Administration 10+ yrs Verbal English 7+ yrs Technical English 7+ yrs Banking & Finance industry 10 yrs Veritas/Networker backup systems 6 yrs Project Management 7 yrs Job Control/Scheduling 3 yrs System Auditing 3 yrs PC Desktop maintenance 10 yrs IELTS trainer 3 yrs

COMPETENCIES TESOL/TESL CERTIFIED Process/Procedures Technical Writer Memory Enhancement Training Oral English Lesson Preparation Security Officer Medical English Conversational English Technical Instructor NLP Phonetics/Pronunciation CGFNS Student Preparation Speed Reading Financial/Business Instructor (BEC) Public Speaking TRIZ /Creativity/Innovation IELTS/CET-4/6 test preparation

PROFESSIONAL HISTORY Peizheng Business College Guangzhou CHINA (Sept 2009 to Feb 2013)

Business Topic Oriented Conversational Oral English. Developed and wrote BEC, CET-4 & CET-6 , TOEFL, TOEIC courses. Worked with both Chinese and American teachers to insure students met criteria for taking these exams. Partnered with students to teach Super Learning skills modeled on the World Memory Championships held in Guangzhou in 2010. Developed and wrote teaching guides and lesson plans to support these programs. In addition wrote 12 textbooks on English studies for the college.

COSCO Ocean shipping College (Sept 2005 to June 2009) /Ocean University Web International/Haier/Hisense/Others

Qingdao: CHINA

Technical Writer: developed and taught MBA related MIS Computer Administration program at Ocean University. Wrote and developed Computer Assisted Process Flow program for Factory Production. Wrote and developed Topic Oriented Conversational Oral English. Wrote and documented Computer Aided Instruction system to improve the learning for Computer, Seafarer, BEC, Medical and Technical vocabularies. Developed and wrote engineering classes for the Haier Corporation at their technical training facility. Developed and wrote BEC, CET-4/CET-6 , TOEFL, TOEIC manuals. Worked with both Chinese and American teachers to insure students met criteria for taking these exams. I collaborated with numerous schools in Qingdao to promulgate these skills. Developed and wrote teaching guides and lesson plans to support these programs.

Initial Security (Nov 2004 to Jul 2005) Lisle, IL. USA Security and Safety Officer at British Petroleum Research Facility Uniformed Officer performing Fire watch and Emergency CPR duties as required protecting property and personnel on site. Maintained access and entry to site and processed security passes for employees, visitors and vehicles. Maintained contact with Police and Fire Fighting agencies in the event of Fire, Natural disaster and event of illegal entry for the complex.

Zhaoqing Medical College CHINA (Jan 2004 to Nov 2004) Commission on Graduates of Foreign Nursing Schools Pilot Developed and wrote pilot program to train foreign nurses to work in the United States. Wrote and documented Computer Aided Training systems, and accelerated learning programs to speed up the teaching process for English and Medical vocabularies for the CGFNS program. Taught Medical English as used in hospital environments. Administered simulated CGFNS exams to prepare students for going to Beijing to take the exam. Conducted a study at schools in 6 cities in China to study how Chinese ESL students learn English. Wrote and Developed an Accelerated English program based on results of that study. Enrolled and monitored students in the CGFNS program and tracked their progress and worked with both Chinese and American CGFNS to insure students met criteria for taking of the examinations. Ray Chinese School (Nov 2001 to Jan 2004) SAT Verbal English Wrote, Set up and taught an SAT verbal English class for the Ray Chinese School. Developed and Wrote an Accelerated Learning based techniques to Teach SAT vocabularies and Administered simulated SAT tests to prepare the students for the SAT Exam.

World Financial Group (March 2002 to Jan 2004) Financial Analyst/Corporate Trainer Series 6 & 63 Licensed Analyst. Trained WFG analysts in financial market and insurance concepts to aid them in passing required exams for licensing in the financial industry. Provided seminars for customers to explain the markets and investing principles. Provided financial services for clients: Mutual Funds, Retirement planning, Life Insurance, Annuities plans for clients retirement needs. Team leader for office in Chicago Area. Acxiom Corporation (Feb 2003 to Sept 2003) Systems Analyst & Scheduler operations/Technical Writer at Acxiom facility to analyze, write system operations manuals and processes to allow movement 85 Unix and NT Server systems to an Acxiom facility. Reverse engineered operations and process to write the documentation to duplicate the environment at the new facility. Integrated Maestro scheduler operations and an Open Basic control system to run in the Acxiom environment. Provided and wrote the technical training documentation Wrote the updated operations manuals and procedures for the Acxiom staff.

BANK ONE and IBM Global (May 1992 to Sept 2002) UNIX SYSTEMS ADMINISTRATOR/Technical Writer Maintained UNIX system accounts at on Sun, HP/UX and AIX servers for this banking institution with over 150+ machines. Provided UNIX support to Midrange division, including maintenance of hardware and software on SUN, RS6000, and HP platforms.
Technical Writer who wrote and maintained system documentation and shell / Perl script libraries. Technical Writer converting the bank manuals to IBM formatted documentation standards. Technical Instructor for systems and software. Provided support to Commercial International banking deployment of servers. Software Written to support the Java and Perl software environments. Provided 7X24 server and data recovery to correct production problems. Technical Writer to support AutoSys, Maestro and Control-M Job control environments. Veritas Networker and Volume Manager to support Disk Array data and backup restore. Technical Writer for Secure Data transfers between systems using SSH2 and FTP scripts with authentication. Prototyped, tested, and rolled out SW packages and Technical Writer to write support documentation. Security management. Implemented BMC ESM software across 200+ severs Performed security audit functions on the server base to harden them. Installed CSIRT patches as they were identified. Prototyped and implemented cc:Mail and later the Lotus Notes/Domino Email systems. Member of Corporate Desktop Maintenance group. Hardware and software support.

Wang Laboratories inc. - Chicago / Schaumburg IL. (February 1986 to May 1992) Regional Support Specialist Providing Hardware and Software support on a 6 state regional basis for customers of Wang Labs.
Technical Instructor for Systems and software. Field Instructor: Traveled to sites to provide technical training to customer and Wang technical staff. Technical Writer who wrote the documentation for support and maintenance for operating systems on all classes of VS systems. UNIX support for Sun BSD, AIX, SCO, VM UNIX versions of the OS. Provided onsite performance analysis and turning for both network and operating system. Installed and maintained network and E-mail systems. and software solutions. Wrote and Maintained library of operating system, and applications software and their related patches. Developed and wrote and supported the design and implementation of hardware Trained support technicians in the installation and support of system software. Provided compiler support for C, COBOL, and PACE compilers. Technical support VS CPU Hardware. Desktop, Printer, PC as well.

Technicare Corp. - Solon OHIO (June 1981 to February 1986) FIELD SERVICE ENGINEER Responsible for the maintenance and service of 4th generation Computed Axial Tomography (C.A.T) scanners. Worked in hospitals and on mobile units that moved from hospital to hospital.
Technical Writer who wrote and updated the troubleshooting manuals and procedures for use with Installed Systems and their software. Aided doctors and technicians in the tuning and setup of medical protocols. Tuned and adjusted high resolution image capture devices.

U.S. Navy - USS Seahorse (SSN-669) - (June 1975 to June 1981) DATA Systems TECHNICIAN 1st CLASS (SS) Leading Data Systems Technician aboard a nuclear powered fast attack submarine assigned to weapons and sonar division.
Technical Writer/Instructor tasked with writing documentation and procedures for the shipboard computer systems. Leading Petty Officer of Data Systems group Operated the ships Fire Control, and Sonar systems. Section leader and Part of Ships Security Team Instructor US Navy Submarine school

EDUCATION CERTIFIED TESOL/TESL Masters in Computer Science Professional certifications from following Companies: IBM, SUN, HP, Computer Associates, Microsoft, Novell, Wang Labs., U.S. Navy AUTHOR: Building Blocks Books 1 thru 4, Peizheng Tales Books 1 thru 4, The Learning Machine, FLASH Writing, The Template Method, Modular Learning, Synoptic Studying