Dearborn, MI 48124 Home: 313-724-8723 / Mobile: 313-204-6958 tkleczynski@aol.com

Highly-organized and independent-thinking business professional with more than 20 years of operations, finance, strategy, and consulting experience. Proven problem-solving, team-building and management skills with a distinctive capability to reveal critical insights that drive business performance improvement. Extensive experience leading costsavings and corporate development initiatives resulting in sustainable growth and profitability. Eager to pursue further career growth via an executive role or consulting opportunities. Key competencies include: Revenue & Profit Improvement Business Planning & Budgeting Business Strategy & Consulting Written Proposals & Oral Presentations Process Improvement & Redesign Cost Analysis & Reduction Technology Implementation Project & Program Management Productivity Enhancement Financial Planning & Analysis Organizational Change & Design Business Development

Motors Insurance Corporation / Ally Financial Inc., Southfield, MI 2000 - Present Director - Strategic Planning, Projects & Processes Lead and manage Project Management Office consisting of project managers and business analysts Successful delivery of 100+ cross-functional product development, process & performance improvement, system enhancement, cost savings, organizational change, and e-business initiatives Managed corporate restructuring and strategic initiatives resulting in significant annual cost savings Researched and recommended enterprise-wide insurance agency/brokerage strategy and product portfolio for new bank-holding company organizational structure Restructured and realigned Latin American insurance fee income organization, personnel, products and market strategy resulting in 40% year-over-year revenue growth and 20% annual cost savings Researched and recommended an Insurance Business Intelligence strategy and implementation road map Sr. Manager - Operations & Finance, GMAC Risk Services Division Managed cross-functional staff of accounting, operations, sales reporting, customer service and IT activities for a start-up national insurance agency/brokerage focused on franchised automotive dealerships Achieved three consecutive years of profitable growth; took business unit from a net loss position to positive earnings in first full year on the job, more than quadrupled earnings in second full year, and achieved revenue CAGR of 25% over three-year period Business unit generated $125 million in premium and $18 million in commission/fee income annually from multiple product & service providers and achieved an after-tax ROS of 30% in third year Internal Consultant - Corporate Development & Strategic Planning Department Managed various consulting projects and change initiatives (primarily organization and business process review, measurement, evaluation, improvement, redesign) resulting in reduced operating costs, errors and cycle times, increased customer satisfaction and enhanced revenue opportunities Facilitated senior executive leadership meetings, workshops, and presentations Provided operating units with market and voice-of-the customer research and strategic planning support Managed development and performance of departmental and group annual budgets in excess of $2 million Primedia Intertec Publishing Corp., Southfield, MI 1997 - 1999 Business Development Manager - Ward’s Automotive Communications Division Managed and executed revenue and profit improvement initiatives for automotive industry information, news and data products including AutoWorld, Dealer Business, AutoInfoBank and Automotive Reports Developed strategies and recommendations to enhance product exposure and growth with automotive OEM’s, suppliers and other clients Managed data collection, analysis, and presentation for award-winning and highly profitable Top 100 Megadealer and Top 500 Dealer annual ranking research projects and editions


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Textron Automotive Company, Troy, MI 1996 - 1997 Business Manager - OEM Sales and Marketing Group Prepared financial analyses and forecasts for automotive interior product programs; developed pricing estimates and proposals; oversaw product program costs and profitability Negotiated and resolved customer commercial issues with buyers, cost estimators, and value analysts Ford Motor Company, Dearborn, MI Finance Staff MBA Rotation Program Product Development Cost Analyst, Taurus/Sable Development Team Lead Manufacturing Cost Analyst, Utica Plastics & Trim Products Plant Product Line Financial Analyst, Vehicle Interior Systems Business Unit Manufacturing Cost Analyst, Saline Plastics Plant General Motors Corporation, Saginaw, MI Accounting & Finance BA Rotation Program Special Tools Accounting Analyst, Capital Appropriations Department Overseas Accounts Analyst, Credit & Collections Department 1992 - 1995

1988 - 1990

University of Chicago, Graduate School of Business, Chicago, IL M.B.A. with Honors, General Management, GPA: 3.75/4.00 Extensive coursework in Operations, Quality, and Financial Management Michigan State University, James Madison College, East Lansing, MI B.A. with High Honor, Social Sciences / International Relations, GPA: 3.96/4.00 Extensive coursework in International Business, Economics, and Public Policy 1990 - 1992

1984 - 1988

LEADing Ally, Leadership Development Program Situational Leadership Training I & II, The Ken Blanchard Companies Management by Strengths – A Team Building Program, MBS Inc. Essential Facilitation and Facilitating Change, Interaction Associates Business Process Modeling using ProVision Workbench, proforma corporation Process Mapping and Implementing Process Change, Orion Development Group Lean Six Sigma – Greenbelt, Motors Insurance Corp. / Ally MAGIC Customer Service Training, Motors Insurance Corp. / Ally GM GoFast! Coaches Clinics, General Motors Corp.

Board Member and past-Vice President, Riverbend Neighborhood Association Board Member and Treasurer, University of Michigan-Dearborn ECEC Parent Association Past Board Member, Business Administration Advisory Council - Baker College of Allen Park th Past Board Member and Treasurer, MI 15 Congressional District Committee Past President, University of Chicago Alumni Club of Metro Detroit Volunteer, Dearborn Public Schools Strategic Action Plan Team on Educational Cost Effectiveness Adjunct Faculty Member, Accounting & Business Administration Dept. - Baker College of Auburn Hills

MS-Office: Word, Excel, PowerPoint, Outlook Salesforce.com Visio and ProVision WebEx, NetMeeting Accounting: MS Solomon, Sage MAS90, SAP FSCD & GL