KATHRYN JOYCE DAILY

INTERNAL AUDITOR/PROJECT COORDINATOR
Walnut Creek, CA, 94595 (925) 360-3318 (cell) kjdaily09@comcast.net

SUMMARY OF QUALIFICATIONS
Self-motivated, working best on challenging and diverse assignments. Involvement with any presented project is characterized by a detailed analytical approach and with consideration for underlying risks. Particular strengths are strategic leadership and mentoring, courage, client focus, communication (listening included), research and analysis, and designing efficient solutions. Over a decade of experience managing and participating on project teams to evaluate complex operations and contracted services. Here are three examples of such projects: (1) Transportation of Hazardous Wastewater. Examined $13.6 million in billings and evaluated contractor’s on-site practices. Found the contractor negligent in its responsibilities to comply with Department of Transportation requirements to control drivers’ working hours and to routinely inspect trucks. Also found contractor employed substandard independent truckers at flat rates and retained hidden profit. (2) Maintenance of Electric Distribution Equipment. Examined inspection and maintenance records for a 3-year period and interviewed 18 representative workers. Concluded that risk for electrical outages had increased due to ongoing budget cuts for routine maintenance. (3) Nuclear Power Generation. Served as Internal Auditing Department’s lead auditor for projects related to nuclear power generation and successfully completed a variety of complex audits, including several capital improvement projects that each exceeded $100 million.

PROFESSIONAL EXPERIENCE
SELF EMPLOYED, Walnut Creek, California Healthcare Services Advocate, January 2010 – Present Represent families during hospital events and recovery. Responsibilities include: manage communication between family and hospital; order equipment and homecare assistance for posthospital recovery; manage appointment schedule and arrange transportation to treatments; oversee prescription medication schedule and dosages; provide other support and resources as required. PG&E CORPORATION, San Francisco, California Senior Internal Auditor, April 2000 – Sep 2009 Corporate Internal Auditing Department Plan and manage operational, contract, and compliance audit engagements. All projects include key deliverables: (1) define scope and objectives with senior client; (2) perform background research and initial testing to identify and prioritize risk; (3) design the audit program; (4) conduct audit testing and manage communication; and (5) report audit results to senior officers. PG&E CORPORATION, San Francisco, California Compliance Analyst, Feb 1998 – Mar 2000

Corporate Legal Compliance and Business Ethics Department – San Francisco, CA Develop corporate policy and provide annual ethics training for employees. Responsibilities: (1) assist officers drafting policy statements and standard practices; (2) review scripts from industrial film writers to verify accuracy; (3) investigate and monitor allegations of misconduct submitted through a confidential “Employee Hotline”; and (4) prepare status reports for the General Council.

EDUCATION
JFK University, Pleasant Hill, CA Master of Arts in Business Management This master's degree program emphasized courses and field work to prepare graduates for careers in organizational assessment and consulting. Course topics included communication, law, finance, information systems, organizational development, and strategic management. JFK University, Pleasant Hill, CA Bachelor of Arts in Liberal Studies I graduated Magna Cum Laude in studies emphasizing applied systems theory and systems analysis. Course topics included living systems theory, quantum physics, anatomy and physiology, and issues in ecology, ethics and society, organizational consulting, and managing diversity. Relevant Short-term Technical Courses Project management Group facilitation Cost/price analysis Contract pricing Root cause analysis Report writing Total Quality Management Contract terms and conditions

CORE COMPETENCIES
Initiative and self-direction; research and analysis; project management and project coordination; contract analysis, legal terminology, and pricing strategies; communication – excellent interview skills, written reporting, and oral presentations; performance improvement and implementation of corrective actions; project documentation in TeamMate, sharepoint files and other electronic media; “Soft” Skills: attention to internal and external customers, facilitation, and positive attitude; business software – Microsoft Word, Excel, Powerpoint, Outlook; Adobe Acrobat, Visio and SAP.

CERTIFICATIONS
Certified Internal Auditor (CIA) by the Institute of Internal Auditors in 2002 – Certificate #30946