Release Notes Livelink ECM – Archive Server 9.6.

1
2008-Sept-10

AR090601-RN-EN-17

Release Notes Livelink ECM – Archive Server 9.6.1
AR090601-RN-EN-17 Rev.: 2008-Sept-10 Open Text Corporation 275 Frank Tompa Drive, Waterloo, Ontario, Canada, N2L 0A1 Tel: +1-519-888-7111 Toll Free Canada/USA: 1-800-499-6544 International: +800-4996-5440 Fax: +1-519-888-0677 E-mail: support@opentext.com FTP: ftp://ftp.opentext.com For more information, visit http://www.opentext.com

Copyright © 2008 by Open Text Corporation
Open Text Corporation is the owner of the trademarks Open Text, The Content Experts, Great Minds Working Together, Livelink, Livelink ECM, Livelink ECM-eDOCS, Livelink MeetingZone, MeetingZone, B2BScene, B2BScene.com, Client/Surfer, Collaboration, Creative Desktop, Further Faster, Hyperinnovation, Internet Anywhere ,Livelink IRIMS, IRIMS, IXOS, Livelink OnTime, OnTime, Livelink Remote Cache, Microstar, MyLivelink, O & Design, Odesta, Odesta Helix, Odesta Livelink, Open Text Intranet, Open Text Web Index, Personality +, Putting Knowledge To Work, Techlib, The Hyperlinked Organization, The Source For Business Knowledge, Worksmart, and World Of E among others. This list is not exhaustive. ACKNOWLEDGEMENTS SAP®, R/3® and SAP ArchiveLink® are registered trademarks of SAP AG. Adobe® is a trademark of Adobe Systems Incorporated. Lotus® and Lotus Notes® are registered trademarks of Lotus Development Corporation. Domino is a trademark of Lotus Development Corporation. Microsoft® and Microsoft SQL® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Oracle® is a registered trademark of Oracle Corporation. Netscape and the Netscape N and Ship's Wheel logos are registered trademarks of Netscape Communications Corporation in the U.S. and other countries. Firefox® is a registered trademark of the Mozilla Foundation. Sentry Spelling-Checker Engine Copyright © 2000 Wintertree Software Inc. WordNet 2.0 Copyright © 2003 by Princeton University. All rights reserved. Outside In® Viewing Technology © 1992-2002 Stellent Chicago, Inc. All rights reserved. Outside In® HTML Export © 2002 Stellent Chicago, Inc. All rights reserved. Portions of eDOCS DM are copyrighted by DataDirect Technologies, 1991-2002. All other products or company names are used for identification purposes only, and are trademarks of their respective owners. All rights reserved.

....................................1 1.......................................................................................................... 5 Welcome ......................................................... 5 About this document ...........................................8 3.................. 12 Errata ..............................5 4...............................................1 2.................1 3..................................... 19 Future developments .................. 21 Archive Cache Server ............................................................................................... 15 Supported operating systems and databases .................................................................................................................................................................................2 1...................................................................................... 22 Volume migration .............4 2..............5 2.................................... 11 GUI and Online Help languages ............................................................6 Livelink ECM – Archive Server scenarios..... 19 Compatibility with other Livelink products ..............................................................................9 3..........5 3..................................3 4...........................7 3..... 19 Deprecated functionality ..... 23 Creating timestamps ..2 3................ 18 Retention periods ........................................................ 5 Contact information .................. 5 How to find the documentation ................................................................................ 9 What is Livelink ECM – Archive Server? .................................................................................. 18 Supported storage systems ............Table of Contents 1 1..... 23 AR090601-RN-EN-17 Release Notes iii ..............................................2 4...................3 2..........3 1. 17 Installation and upgrades .........................................................6 Livelink ECM – Archive Server ..............3 3........... 18 Supported browsers .......... 10 GUIs and documentation ...................4 Introduction ................................... 18 Large files and partitions .....................1 2..... 21 Use of retention periods ......................................................6 3..........................................4 3.................................2 2................. 11 Manuals......................................... 21 Remote Standby scenario....................................... 22 High-availability scenario ........................ 9 Installation package .......................... 6 2 2...............................................................................................................4...4 4........................... 15 Important recommendations . 13 3 3..........10 Supported software and storage platforms............ 9 What's new?........................................................................................................................1 4.........................................................2 2.................................................................................. 12 Open Source ..........4....... 19 4 4...............

........Table of Contents 4................................... 23 Document Pipeline ........................................ 24 Accounting . 24 API (Application Programming Interface) .............................................................................................................9 4............................................. 25 5 Restrictions..............................................7 4.................................8 4...10 Archive administration utilities................27 iv Release Notes AR090601-RN-EN-17 ...............................

6. 1.1! Combined with other products in the Systems based on Livelink ECM – Archive Server.6.com/ or the support sites at http://support.opentext. “Supported software and storage platforms” on page 15 lists the software requirements and provides information on the compatibility of the various existing software versions. “GUIs and documentation” on page 11 gives you a short introduction to the manuals of Livelink ECM – Archive Server 9.com/. “Restrictions” on page 27 gives you an overview of all known restrictions. you have access to different scopes of information (see below for details).opentext.Chapter 1 Introduction 1. • • • 1.6. Depending on your role. You can access Open Text Online via the Internet at http://online. It also contains information that can help you avoid problems but could not be included in the documentation.2 About this document This document provides you with the most up-to-date information on this release of Livelink ECM – Archive Server 9. • “What's new?” on page 10 tells you what is new or has changed in this version of Livelink ECM – Archive Server.1.1. The following information and support sources can be accessed through Open Text Online: AR090601-RN-EN-17 Release Notes 5 . Open Text/IXOS seamlessly integrates all your business documents within your IT system.1 Welcome Welcome to the Livelink ECM – Archive Server 9.3 Contact information Open Text Online is a single point of access for the product information provided by Open Text.

com. In the ESC. then the wished document category below <Product name> Documentation. Note: In case that the CD-ROM does not start automatically. select the product below Supported by product.4 How to find the documentation You can find the product documentation as follows: • The product CD-ROM contains the documentation corresponding to the product and the version.Chapter 1 Introduction Knowledge Center Open Text's corporate extranet and primary site for technical support. • The documentation of all products and all supported versions is available in the Expert Service Center or the Open Text Knowledge Center (see the Release Notes for details and links). 1.htm and follow the navigation offered there. and further information from Open Text staff and other users in one of the Open Text online communities Administrators/developers • • • • • Feedback on documentation Downloads and patches Documentation Product information Discussions Product previews If you have any comments. questions. In the Knowledge Center. or suggestions to improve our documentation. It is the official source for: • • • Open Text products and modules Documentation for Open Text products Patches for Open Text products The following role-specific information is available: Partners • • Information on the Open Text Partner Program Programs and support for registered partners Business Users • Tips. please open the file index. 6 Release Notes AR090601-RN-EN-17 . contact us by e-mail at documentation@opentext. open the product folder and click on Product Documentation. help files.

See “GUIs and documentation” on page 11 for details. open the HTML version. Access to the technical documentation Most manuals are available in various formats to provide optimum access for you. for example about document types. /guide. /info HTML Files for the HTML guide.4 How to find the documentation Note: You can find the latest information on manuals and online help files for each product in the corresponding Release Notes. Refer to the HTML guide on the CD-ROM to obtain further information about special configuration issues and how to deal with some of known software bugs. You can choose between HTML and PDF format (Acrobat Reader).com) and Adobe (www. If you just want to read a manual on screen. AR090601-RN-EN-17 Livelink ECM – Archive Server 9. The files in /guide help you find a certain manual. open the PDF version.htm file from the root folder. /index. /manual /tools All others For internal purposes only. PDF version If you want to print a complete manual.1.6. To obtain further information. However. The PDF format is also useful to search for certain items in the whole manual. the HTML guide opens automatically when you insert the CD-ROM. CD-ROM directory overview The following list describes the contents of important folders on the CD-ROM and where you can find further information. These folders are located on the root level or in the /docu folder. It can be opened directly from the CD-ROM and is optimized for being read on the screen. You can find the newest versions of Microsoft Internet Explorer and Acrobat Reader on Microsoft (www. whereas the files in /info contain additional information.com) Web sites. This includes the identification codes of the current documentation. workarounds for bugs etc. You can also start your Web Browser and open the index. Contains subfolders with all manuals. Additional software tools. the HTML guide /index.microsoft.1 7 .htm is a more convenient way to find specific contents. click the Info/Help link in the navigation bar. or use the corresponding link on the Welcome page. Usually.adobe.

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which constitutes the framework for enterprise-wide ECM solutions.1 What is Livelink ECM – Archive Server? Archive Server is an Enterprise Content Management (ECM) product from the Livelink Enterprise Suite. yet still instantly available when needed. FDA.2 Installation package The installation package consists of: AR090601-RN-EN-17 Release Notes 9 . but also to retain it for many years or decades after its use. management and retrieval of archived data and documents. giving you the guarantee that all documents are safely stored for years. Most regulations place strict requirements on corporations to manage content not only through its active lifecycle. Archive Server provides a host of functionalities to address compliance requirements associated with electronic document retention for many regulations. Typically. That content is archived on a secure document repository. which include: • • • • • • • • • Livelink ECM – Enterprise Server Livelink ECM – for SAP® Solutions Livelink ECM – Suite for Siebel Livelink ECM – Production Document Management (PDMS) Livelink ECM – BPM Server Livelink ECM – Document Archiving for Microsoft SharePoint Livelink ECM – Email Archiving for Microsoft Exchange or Lotus Notes Livelink ECM – Records Management Livelink ECM – File System Archiving Archive Server is a scalable and integrated service for archiving all of your enterprise content. Sarbanes-Oxley. 2. GOB and GDPdU. The Archive Server enables storage. Livelink applications rely on the document management services of Archive Server. including SEC.Chapter 2 Livelink ECM – Archive Server 2.

3 What's new? • New platform support/databases • • True 64-bit support for HP-UX 11.Chapter 2 Livelink ECM – Archive Server Software CD-ROM The CD-ROMs are labeled Livelink ECM – Archive Server LEA 9. where <platform> stands for these server platforms: • • • • • • AIX HP-UX PARISC HP-UX IA-64 SOLARIS LINUX MSWIN Each CD-ROM contains the software for the respective platform. if the database licenses have been purchased through Open Text/IXOS. These media will only be delivered. Release Notes Release Notes are delivered with every Open Text product. The latest version of the Release Notes is available in the Expert Service Center (http://esc. This CD-ROM also contains the documentation. Documentation CD-ROM This CD-ROM is labeled Documentation CD-ROM for systems based on Livelink ECM – Archive Server and contains the current versions of all manuals for the Systems based on the Archive Server.6. They describe in detail the hardware supported by the product or package and the changes or important dependencies that should be made known. New storage platforms • • HP FSE 10 Release Notes AR090601-RN-EN-17 . Database System DVD/CD-ROM This DVD/CD-ROM contains the software for the database.23 on IA-64 processors Support of Microsoft SQL Server 2005 • A new doctool (timestampdt) which can create time stamps for documents in the Document Pipeline.ixos. Note: Due to security reasons the perl modules IXOSOracle.1 <platform>. 2.com). IXOSODBC and Oracle are no longer directly distributed with the Archive Server. They also describe where to find documentation and further information about the products.

An administrative job will later transfer these documents to the central Archive Server. • Archive Cache Server Archive Cache Server now supports two operational modes.1 11 .2. O G DE1 G.6. G = GUI. If you have any comments.4 GUIs and documentation • • Sun StorageTek NAS 53X0 Sun StorageTek SAM-FS • Volume migration • Fast migration of ISO images. O G. O AR090601-RN-EN-17 Livelink ECM – Archive Server 9. “write through” In this mode all documents are transferred to the central Archive Server. O G. but on the fly they are also cached in the local store to speed up later read requests. contact us by e-mail at documentation@opentext. 2.com. The mode can be selected per logical archive. It is also possible to migrate entire ISO Images from a remote Archive Server to the local server via a network connection. This mode is intended for architectures with low network bandwidth. Checksums assure data integrity during migration process. 1.4 GUIs and documentation The following section gives you an overview of GUIs and manuals that are available for Archive Server and in which languages they are available.1 GUI and Online Help languages Component Livelink ECM – Archive Administration (ADMC) Archive Web Monitor Document Pipeline Info (DPInfo) Timestamp Server Notes: 1. “write back” In this mode all the documents are cached in the local store of the Archive Cache Server only.4. questions. 2. 2. This allows fast migration without filtering of components. O = Online Help EN1 G. or suggestions to improve our documentation.

Document Title Version Number Livelink ECM – Archive Server: Administration Guide AR090601-ACN-XX Open Text Timestamp Server: Administration Guide AR0906-ATS-EN Livelink ECM – Archive Server: Configuration Parameters AR0906-RCP-EN Livelink ECM – Archive Server: Document Pipelines and Import Interfaces AR090601-CDP-EN Livelink ECM – Archive Server: Document Pipeline Programming Guide AR0906-PDP-EN Livelink ECM – Archive Server: Programming Guide for the Livelink ECM .Archive Server .com/1161069680-604.Administration Guide (AR090601-ACN) The screenshot “Edit configuration” is not correct.Chapter 2 Livelink ECM – Archive Server 2.1.Archive Server API AR090600-PSA-EN EN X DE X JP X X X X X X 2.2 Manuals The current manuals for the Archive Server are located in the Expert Service Center (ESC).Administration Guide (AR090601-ACN) Consider this additional information: 12 Release Notes AR090601-RN-EN-17 .ixos. The text under Blob/Single Instance has changed to “These settings must not be used for single file pools”. see https://esc.Archive Server . Please use only these manuals to be sure to use the appropriate version.5 Errata Section 4.6 "Editing the archive configuration" in Livelink ECM . Section 9 "User management for the Archive Server" in Livelink ECM .4.

Check the option This system is backed up by other systems.6.Administration Guide (AR090601-ACN) Consider this additional information: Enable harddisk logging 1.Archive Server Administration Guide (AR090601-ACN) The content of the note is not correct. Section 4.6 Open Source A detailed list of used Open Source libraries is given on the software CD-ROM: <CD-DRIVE>:\update\OPENSOURCE\LICENSES AR090601-RN-EN-17 Livelink ECM – Archive Server 9.2. Note: HDSK pools are not intended for use in productive archive systems.6 Open Source Important • Change the password for the administrative users after installation. • • Section 14.Document Pipelines and Import Interfaces (AR090601-CDP) The registry location given as HKEY_LOCAL_MACHINE/SOFTWARE/IXOS/IXOSARCHIVE/COMMON/ is not correct. 4. 5. Server Configuration. but for test purposes and special requirements. Consider the following note instead.1 "Configuration on the original server" in Livelink ECM . Restart the spawner on the original server. In the Archive Administration.2. 2. Click File. Change the password regularly. Instead. 2. dsadmin and dp*. it has to contain an underscore and not a dash: HKEY_LOCAL_MACHINE/SOFTWARE/IXOS/IXOS_ARCHIVE/COMMON/. In case the administrator password has been lost: Contact Open Text Customer Support to create an initial password for the archive administrator. Open Document Service (DS). Section 11. if pipelines are in use.2.Archive Server . e. 3.2 "Environment variables" in Livelink ECM .1 13 .2 "Creating an HDSK pool" in Livelink ECM .g. connect to the original server.Archive Server . Backup Configuration.

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Other versions have not been tested and are therefore not officially supported for this version.1 and further technical information is available from the Expert Service Center at http://esc.0.1 Supported operating systems and databases Notes: • Version 9.6. VMWare products make it possible to run multiple operating system instances simultaneously on single server hardware.ixos.6. then this one and all subsequent ones are supported.Chapter 3 Supported software and storage platforms The Release Notes are updated continually. patch and maintenance level etc. then infrastructure without virtualisation software must be used.1 contains all patches available for 9. If details of a specific service pack. patch level or similar is explicitly mentioned for a specific software version.6. OTC expects the virtual infrastructure environment to be transparent and to present itself as real hardware.0 will require an update to version 9.1 as soon as possible.6. If no service pack. maintenance level. OTC does not provide guides for sizing the virtual infrastructure. then Open Text supports all released by the manufacturer for this version. 3. fibre channel or other hardware components are not able to be connected using a virtual infrastructure. unless explicitly stated otherwise. It is strongly recommended to update to Archive Server 9. is given.6.0. For OTC • • • AR090601-RN-EN-17 Release Notes 15 .com. Any other versions mentioned in the product documentation are superseded by the versions specified in the Release Notes.1 is an update version for Archive Server 9.6.6. If devices such as jukeboxes. and does not provide checklists how to set up the virtual infrastructure. Upcoming patches for Archive Server 9. The Release Notes contain the definitive list of supported versions.6. The latest version for Livelink ECM – Archive Server 9. This paragraph addresses support provided by OTC for its Archive Server software running within virtualisation products.1 before installing the patch! Only the products and versions specified in the Release Notes are supported. Version 9.

As part of that investigation. Installing the Archive Server in a local “sparse zone” needs consulting and support by Open Text Services.3L Solaris 10 32 bit 32 bit 64 bit 64 bit 64 bit 64 bit X X X X X X The Archive Server modules run as 32-bit programs even when using 64-bit hardware or a 64-bit operating system except for IA-64. OTC may require that the issue be reproduced independently from the environment on physical hardware.23 HP-UX 11.2 • Standard Edition • Enterprise Edition X X 16 Release Notes AR090601-RN-EN-17 .23 IBM AIX 5. Where issues are confirmed to be unrelated to the virtualisation software. On IA-64 processors 64-bit programs are supported.Chapter 3 Supported software and storage platforms customers who have a support agreement. The Archive Server supports the following operating systems and databases: Processor Operating system platforms Archive Server Archive Cache Server X X X X X X Cache Server (old) X X – X X X Supports Intel x86 instruction set Supports Intel x86 instruction set IA-64 PA-RISC pSeries Sparc 32-bit/64-bit Windows 2003 Server SP1 or higher SLES9 SP2 or higher HP-UX 11. The following table gives an overview of supported database systems: Support of Solaris zone Supported database systems Database management systems MS SQL Server 2000 SP4 (or higher) • Standard Edition • Enterprise Edition Windows 2003 Server X All UNIX platforms MS SQL Server 2005 SP1 (or higher) • Standard Edition • Enterprise Edition X Oracle 10. OTC will support its software in a manner that is consistent with support provided when that software is not running in such an environment. Installing the Archive Server in a global zone or a local “whole root zone” is supported without any restrictions. OTC will use reasonable efforts to investigate potential issues with OTC software running in a virtualisation environment.

com/0959344310-246. To archive “clean” documents.org/html/rfc952) and RCF 1034 (http://tools. SSL (Secure Socket Layer) communication Hash tree renewal Blob and compression with ISO Retention for meta documents Open Text recommends not to use the dsReHashTree tool. cache partitions and Document Pipeline directories. if you plan to do a hash tree renewal. you must protect the documents from viruses before archiving.org/html/rfc1034). It is recommended that no additional applications are installed on the Archive Server computers. must not be scanned by any anti-virus software while the Archive Server is using them. see the ESC entry: https://esc. Open Text recommends not to enable blob and compression for ISO volumes. digits (0-9). Note that periods are only allowed when they serve to delimit components of “domain style names”. It is strongly recommended to follow the guidelines for hostnames as defined in RFC 952. Oracle 10. These settings can cause problems with retention! Open Text recommends not to use retention periods for meta documents (MTA)! AR090601-RN-EN-17 Livelink ECM – Archive Server 9.2 For Oracle there are only 64 bit versions for some OS. The database can be installed locally or on a remote system. Open Text/IXOS recommends that you read the respective database and operating system release information.ietf. The Archive Server does not perform any checks for viruses. Time server HTTP Anti-virus software All computers (server and clients) must use a central time server. All clients must use the HTTP protocol. like disk buffer partitions. then this version is supported. Please contact Open Text Product Management. If only the 64 bit version exists.3. For further information read RCF 952 (http://tools. minus sign (-) and period (. locations where documents are stored temporarily.ietf.2 Important recommendations Hostnames of the Archive Server Hostnames of the Archive Server computers must not begin with a digit. as it decreases the performance of the Archive Server. 3.ixos.1 17 . SSL should be activated only if encryption of network traffic is explicitly desired. For a list of cipher suites supported by the Archive Server and Cache Server.2 Important recommendations The database software delivered by Open Text/IXOS may only be used with the Archive Server. To ensure error-free work of the Archive Server.). Hostnames are strings made up of the letters (A-Z).6.

ixos.5D to Livelink ECM – Archive Server 9.1.0 before.com/1166019279-063).0 Mozilla Firefox 1.6.Chapter 3 Supported software and storage platforms 3.g.6. the following Web browsers are supported: • • Internet Explorer 6. Only complete setups can be uninstalled. 3.0D will be handled together with the upgrade to Livelink ECM – PDMS 9. The installation of any setup from the Archive Server is only possible if the Livelink Document Pipeline for LES setup is not installed. Older versions must be upgraded to 9. see the Hardware Release Notes (https://esc.0 and 1.6. Prepare your Archive Server platform for upgrade from IXOS-eCONserver 5. see Upgrade Matrix (https://esc. see Master Document for Installation and Upgrade (https://esc. parts of a setup).6. For details. see “Use of retention periods” on page 21.com/1157552267-905). Windows installation Installation Livelink Document Pipeline for LES Modify function can be used to install additional features (e. Note: An upgrade from ECR 6. see https://esc.4 Supported storage systems For supported storage systems.1 is only possible from version 9.5 Retention periods The use of event-based retention is not released.6 Supported browsers For the initial server configuration.ixos. For further information. Use of storage systems may require consulting by Open Text Global Services or hardware vendors. If the Livelink Document Pipeline for LES is installed the configuration of the setups from the Archive Server fails.com/1112968927-002.6.0.com/1180002486-003).5 18 Release Notes AR090601-RN-EN-17 . 3.0 or 7.3 Installation and upgrades For detailed information about installing or upgrading to Livelink ECM – Archive Server 9. 3. The Livelink Document Pipeline for LES can be installed after all necessary setups from the Archive Server are installed and configured.ixos. Important Update to version 9.ixos.1.1.6. Uninstallation of features is not possible. For a complete overview of supported upgrade and migration paths.

Version 9. CD-R media cannot be written any longer. Browser based accounting and Passport server are deprecated.6: • • • • • Version 9. Connection to Windows perfmon (based on accounting files) is no longer supported.1 19 .6.6. Version 9.1 will be the last version to support Novell SUSE Linux ES 9. which has been removed from the product in this release or will be removed in the next release. 3.10 Future developments In this section we want to inform you about upcoming changes and developments. AR090601-RN-EN-17 Livelink ECM – Archive Server 9.8 Compatibility with other Livelink products For a list of Livelink product versions supported by Livelink ECM – Archive Server 9.1 will be the last version to support Pioneer jukeboxes (DRM series). 3.6.9 Deprecated functionality This section lists functionality. EMC Symmetrix is no longer supported as storage device with retention periods.3.7 Large files and partitions • Linux Konqueror 3.ixos. read access is still supported. see the Products Compatibility Matrix in the ESC (https://esc.6. • • 3. For use of SAN disks as storage have a look at the storage platform release noted. PDF documents with included form information of doc-id and logical archive are restricted in size to 2 GB.com/1040043376-722).7 Large files and partitions The PAGELIST component is valid in following ranges: • • • XSL parser PDF documents the number of MTA-subdocuments is limited to 10 million the size of a MTA-document is limited to 100 billion bytes the size of a MTA-subdocument is limited to 100 billion bytes XML files for xsl_parser DocTool are restricted in size to 2 GB. For information and restrictions concerning other products see the corresponding Release Notes in the ESC.1. The following features will be discontinued with Livelink ECM – Archive Server 9.1 will be the last version to support HP-UX on PA-RISC.x 3.6.

we recommend using 64-bit hardware. 20 Release Notes AR090601-RN-EN-17 . Windows 2003 (OS 32bit) will still be supported. Archive Server will run as 64-bit application on all platforms.Chapter 3 Supported software and storage platforms The next version will support Novell SUSE Linux ES 10. If you intend to buy new Archive Server hardware.

1 support the same operating systems as Archive Server 9. The Cache Server (old) can only be updated and is not available for new installations any more.1 LEA 9. Archive Cache Server 9.1.0) x1 Notes: 1.com/1141897682-801). Event-based retention not released AR090601-RN-EN-17 Release Notes 21 .1 Archive Cache Server Archive Cache Server 9. the new Archive Cache Server must be used.6. For new installations.6.2 Use of retention periods Note: Before using retention handling it is strongly recommended to read the document “Retention Handling in the Archive Server”. Event Based Retention The use of event-based retention is not released. see the Administration Guide (https://esc.ixos.1 x Cache Server (old) 9. available from the ESC (https://esc.6. 4.1 (upgrade of Cache Server 9.Chapter 4 Livelink ECM – Archive Server scenarios 4.com/1166032743-064).1 and Cache Server (old) 9.6. “write back” is not supported Note: For more information about Archive Cache Server.6.6.6.6.1. Single Instance Archiving (SIA) Retention periods released Retention periods on storage system may expire before the last reference to the SIA document is deleted. Archive Cache Server 9.ixos.6.1 must only be used with Archive Server 9.

ISO images / WORM and UDO media Retention periods Retention period must be inherited from logical archive. as this may have severe impacts on migration. Retention period of BLOB is set to the maximum of the retention periods of all documents.1 22 Release Notes AR090601-RN-EN-17 . 4. Storage in container files is recommended. BLOBs Retention periods Retention period must be inherited from logical archive. Event-based retention Pool types Single file (VI) Single file (FS) not released not released Use of BLOBs is only feasible in mass storage scenarios. Event-based retention 4.Chapter 4 Livelink ECM – Archive Server scenarios Single Instance Archiving (SIA) Pool types Single file (VI) Single file (FS) not released Use of SIA is only feasible in mass storage scenarios.4 High-availability scenario Operating system cluster software supported: Operating system Windows Server 2003 Solaris 10 Cluster software required MSCS is included in Windows Server 2003 SunCluster 3. Individual retention periods for documents must not be used.3 Remote Standby scenario The original server and the Remote Standby Server must use the same Archive Server version and patch level. Running Remote Standby Server on a cluster is not supported. Retention period of ISO image is set to the maximum of the retention periods of all documents. ISO image will inherit INFINITE retention period. not released Individual retention periods for documents must not be used. Storage in container files is recommended.

6.16 and later/ Serviceguard Manager 5. contact Open Text Global Services.3.5 6. contact your Open Text Global Services department. If you want to use a high-availability scenario.x Restrictions for fast migration of remote ISO volumes In case of fast migration of remote ISO volumes. the default retention setting “-8”.4.23 (IA-64) Linux (SLES9) Sun Veritas Cluster Oracle on Windows Cluster software required HACMP 5. 4. the additional Oracle product Oracle Fail Safe 3.com/1139575210-659.ixos.6.6 Creating timestamps For supported scenarios. Other settings are not transferred to the storage device! Please ignore the according description in the online help and in the administration guide.3 HP-UX 11.2 or later is required.0 Heartbeat 1.23 (PARISC) HP-UX 11.x ServiceGuard 11.1 23 .2 and higher For support of Sun Veritas Cluster. 4. “keep old retention” should not be changed. 4. see https://esc.7 Archive administration utilities The archive administration tools are: • • • Livelink ECM – Archive Server administration Document Pipeline Info (the number of display colors must be set to at least 256) Web Monitor (for supported browsers. see “Supported browsers” on page 18) AR090601-RN-EN-17 Livelink ECM – Archive Server 9.5 9.6.x is supported from version • • • 5.5 Volume migration Operating system AIX 5.5 Volume migration Remote migration to 9. To use an Oracle database on Microsoft Windows systems.0/9.

On UNIX.6. For an upgrade of Archive Server they are converted automatically.5 and IXOS-eCONserver 5. The archive administration delivered with the Archive Server 9. 4. Requires additional licenses (not part of Archive Server CD-ROM). For further information.ixos. 4.Chapter 4 Livelink ECM – Archive Server scenarios The administration utilities support the same operating systems as the Archive Server plus Microsoft Windows XP SP2 (32-bit).6.5D.6.3 "The COMMANDS file" in Livelink ECM . Windows Vista (32-bit).9 API (Application Programming Interface) The following APIs are supported: API Livelink ECM – Archive Server API 1 Documentation Documentation in English is available in the ESC. see Section 9. Perl Parser scripts in Document Pipeline In former versions the file for parsing were opened in text mode on Windows platforms. see https://esc.x. an X-Window system environment is needed. HTTP communication During HTTP communication between Archive Server and Document Pipeline (Enterprise Scan.5 Notes: 1.1 archive administration version 9. This behavior is changed. Now the file for parsing must be opened in binary mode.Archive Server Document Pipelines and Import Interfaces (AR090601-CDP). For the Archive Server 9.8 Document Pipeline Conversion of file format MIME type The component types must be MIME types. 9.com/1102936031-028.6.1 supports the Archive Server 9. For the list of automatically converted types. COLD) the private key is stored in the file system (<IXOS_ARCHIVE_ROOT>\config\seckey\) and therefore this directory must be protected (read access only for the system user (Windows) or the archive user (UNIX)). R/3. 24 Release Notes AR090601-RN-EN-17 . Livelink Enterprise Archive Document Pipelines and Import Interfaces AR0906-CDP-EN Livelink Enterprise Archive Document Pipelines and Import Interfaces AR0906-CDP-EN Documentation available from SAP Batch import of external documents with attributes by customer Batch import of external documents with attribute extraction (COLD) AL-HTTP 4.1 is required.

1 25 . Accounting does not trace info and administrative calls any more.6.10 Accounting 4. AR090601-RN-EN-17 Livelink ECM – Archive Server 9.10 Accounting Accounting is switched off by default for new installations.4.

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cxx-591 Thread: 0 Session: 59 Error: [Microsoft][ODBC SQL Server Driver][SQL Server]Transaction (Process ID 59) was deadlocked on lock resources with another process and has been chosen as the deadlock victim.g. however...... However.ixos.. Possible problem with hard disk partition mount paths For the administration server. dsHashTree. See the respective Release Notes for those products for further information. Rerun the transaction. ERR 26. there may be error messages in the logfiles. Error status in monitor reported by Oracle It may happen that there are database deadlocks between the dsMain and some Document Service utilities.Chapter 5 Restrictions Note: Restrictions on behalf of non-Open Text products are not listed here. These errors can be ignored. To avoid this problem. These deadlocks are handled correctly by the Document Service. however. Archive Cache Server and ArchiSig timestamps ArchiSig timestamps can't be verified through Archive Cache Server.log.ixos.. e. Chapter “Restrictions using an Archive Cache Server” and https://esc.com/1166032743064). dsHdskRm.. and the monitor status will turn to red because the ORA-00060 (deadlock) is reported in the alert_ECR.com/1171454460-544. Restrictions for Archive Cache Server For detailed information. enter the path without the trailing backslash.07 17:45:07. when such mount paths are used.06. ODBCDBConnection::ODBCError ODBCDBConnection. AR090601-RN-EN-17 Release Notes 27 . see Admin Guide (https://esc. it is now possible to enter paths such as “E:\” (note the trailing backslash) as the mount path of a partition. SQL Server: Deadlock error in log files It may happen that there are database deadlocks between the dsMain and some Document Service utilities (especially with parallel import/export).. These deadlocks are handled correctly by dsMain and the respective utilities.811 06 . there may be error messages in the Document Service logfiles. [SQLState 40001] Theses errors and the immediate following errors can be ignored. the “Export partition” facility of the administration server will get confused when trying to export several partitions using wildcards.

enforce the communication protocol between SQL Server and SQL Client to TCP/IP. Size of ISO images The recommended size for ISO images is 4 GB. Starting Archive Server processes (UNIX only) In order to start the Archive Server processes (i. The maximum supported size for ISO image is 10 GB. Hanging processes or very long durations of process shutdown with SQL Server 2000 If problems occur during program termination.e. Disable the shared memory protocol in those circumstances.Chapter 5 Restrictions One way to ensure a proper path is to use the Browse button in the administration client to select the target partition. the user root is required. call script S18BASE start). 28 Release Notes AR090601-RN-EN-17 . Partition size Partition sizes on AIX are supported up to 1 Terabyte.