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Professional Behavior In The Workplace Running head: PROFESSIONAL BEHAVIOR

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Professional Behavior in the Workplace S.K.

Workplace Behavior Dr. Castellese December 3, 2008

........................ 3 Professional Behavior in the Workplace…....... 7 ................................................................................................. 6 References ........................................................................................................................................................................………………………………………………………4 Benefits of Professional Behavior in the Workplace ............................Professional Behavior In The Workplace 2 Table of Contents Introduction .................

The emergence of the Internet in the 1990"s has forever changed the way that people will interact with one another. anywhere. The gap between the results that are achieved in an unprofessional environment and the results that could be achieved in a professional environment is huge. Recent technological advances have made it much easier for people to communicate with one another. E-mail has become a way to connect with co-workers anywhere in the world. The increasing popularity of cellular phones had also changed human relations. When individuals do not perform or behave in a professional manner.Professional Behavior In The Workplace Introduction The workplace is an environment in which there is generally a high degree of personal interaction. No longer is one confined to only communicating with people in their department or office. . will occasionally encounter employees who do not know what it is to be professional/behave professionally. those individuals and their organizations do not achieve their potential. One can now be reached virtually anytime. 3 Just about every business.

disrespect. Professional behavior is a study that gives managers knowledge on how they should act in the most effective ways working in organizations. the disappearance of company loyalty. It was probably easier to know how to behave at work in 1984 than it is today. Employees at every level of any workplace should foster an environment that encourages professionalism and discourages disrespectful behavior. policies were written. Standards were set. In addition. increasing employee dissatisfaction and disengagement. and in the workplace. holding oneself accountable and pursuing change within the system. especially when it comes to large organizations. communicating in a respectful manner. dress codes were uniform and the daily . incompetency. procedures. rules. Professional Workplace Behavior is supporting the values and mission of the organization that you work for. many organizations are seeing an alarming trend towards arrogance. indifference and other unprofessional behaviors that cut across all levels of an organization. and an outright disregard for policies. rudeness. It is laid out in several major models that differ from each other in some basic features. deteriorating customer service. and the evaporation of a solid work ethic. dishonesty. This lack of professionalism challenges business leaders and managers in the form of lying. All employees should behave respectfully and professionally and refrain from engaging in inappropriate workplace behavior. All professional managers will say that professional behavior is a fundamental part of their profession. home.Professional Behavior In The Workplace Professional Behavior in the Workplace Many organizations are experiencing declining levels of employee responsibility and accountability. building positive relationships with others. Many of these problems and 4 challenges stem from the absence of professionalism at school. mediocrity. and authority.

Everyone can learn how to think and act in a professional manner. They do not understand how being a professional will benefit them directly. and behave professionally. many experienced individuals who know better have allowed their professional behavior to slip. 5 A great number of people. act. However. values. how to do and the right thing to do with regard to professional behavior. The second step to creating and maintaining a professional culture is to teach individuals . can be taught and inspired. society also had a stricter code of conduct that made it easier to honor the rules simply because we knew what the rules were. In addition. all of this casual behavior has a price. do not know what it means to be professional and they do not know what they should do to become professionals.Professional Behavior In The Workplace work structure was mostly from 9 to 5. procedures. like any other life skill or value belief. dress codes are almost non-existent and there are more options for work/life balance (HRMagazine). The first step to creating and maintaining a professional culture is to establish the rules that everyone is to follow. They never have been motivated to think. Professionalism. even with the positive aspects of becoming a more informal society. The casual world of today affords you the luxury of working out of your home. Along with the business world. Over the last 20 plus years so many of the standards of behavior have changed and this has created a constant state of confusion over what to do. you have flextime for greater mobility. Everyone can be inspired to improve his or her professional skills and behavior. and behaviors that everyone understands. particularly those just beginning their careers. This means adopting a written code of conduct in some tangible form that prescribes clear policies.

we become more valuable as employees. communicate. and leaders. 6 Benefits of Professional Behavior in the Workplace       Reinforce trust and respect among leaders and associates Increase teamwork and cooperation Improve accountability and reliability of associates Reduce turnover and disciplinary problems Improve the happiness. and enforce a code of conduct and standards of excellence. and quality of life of associates Engage and inspire employees and eliminate apathy The above benefits are just a few. or mediocrity. Once leaders establish the ground rules for professionalism.Professional Behavior In The Workplace the rules and standards of behavior that they should know and follow. The third step to creating and maintaining a professional culture is to continually reinforce and enforce the principles of professional behavior. coasting. Unprofessional Behavior in the Workplace Unprofessional behavior will exist when people in a leadership role inadvertently allow it to exist by failing to proactively establish. When we learn what it means to be professional and are motivated to think and act professionally. we are rewarded these benefits and more when there is professional behavior in the workplace. People perpetuate unacceptable performance and behavior when they . you have to teach the principles and techniques of professionalism and professional behavior. joy. In other words. coworkers. they cannot tolerate noncompliance.

Everyone must continually press for professional excellence. a computer programmer would usually have far more leeway in their work behavior than a lawyer. Workplace behavior is a term used to describe the behavior one uses in the workplace and is normally more formal than other types of human behavior. as many actions intended to be in jest can be perceived as inappropriate or even harassment in the work environment.Professional Behavior In The Workplace accept mediocrity. 7 People are usually more careful than outside of work in how they behave around their colleagues. and improvement. . We/people sabotage professionalism and our own standards of conduct when we do not provide for and enforce consequences for noncompliance. In some cases. there are many of them. over the course of a career. leaders and managers cannot allow associates to cruise along just doing their jobs and meeting basic or minimum requirements. For example. People reinforce unprofessional behavior when they are permissive and look the other way. as some are far more casual than others are. men may take considerably more care so as not to be perceived as being sexually harassing than they would ordinarily. Like the effect of compound interest. It also is important to have consequences for noncompliance. these small differences dramatically effect what individuals become and achieve. This varies from profession to profession. In addition. Conclusion It is important to recognize and reward the professional behaviors we want. the small differences in individuals accumulate to become very large differences in the organizations they represent. Correspondingly. The differences between behaving professionally and not behaving professionally often are small differences; However. growth.

Lord. employee survey tool.. Thorofare.. (2000). 51 (1). HRMagazine. Emotions in the workplace: Understanding the structure and role of emotions in organizational behavior. more. San Francisco: Jossey-Bass. Developing professional behaviors. R. . & Kanfer. 116. What's New . R. online background verification service. E.Workplace behavior and ethics program. N. J. (2006). J.Professional Behavior In The Workplace 8 References Kasar.. & Clark. R. (2002). Klimoski. NJ: SLACK. The Jossey-Bass business & management series. G.