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Michael D. Randolph Email: mdrandolph@gmail.


Career Summary: Proactive, detail orientated Mortgage Underwriting / Quality (Fraud) Control
professional, with over 18 years of success providing forensic underwriting, fraud
detection/misrepresentation prevention, quality control, and operations support to key businesses. Career
highlights include:

• 8+ years of underwriting conventional loans utilizing FNMA/FHLMC and investor guidelines

• 10+ years experience in other avenues of mortgage lending including; quality control, post closing,
closing, and warehouse management
• Excellent organizational, financial management, policy and procedural skills
• Work effectively in a fast-paced, changing environment; able to manage multiple priorities and still
meet business productivity standards
• Self starter and team player

Awards & Recognition:

• Congressional appointment (twice) to the United States Air Force Academy
• Operations employee of the year; Prism Mortgage Company
• Nominated closer of the year; Illinois Association of Mortgage Brokers

Computer Skills:
Proficient in DO/DU and LP, Microsoft Office suite, Lotus Notes, Internet research including fraud
detection/verification websites, various loan operating / underwriting systems: PowerLender, Calyx/Point,
Contour, DataTrac

Work Experience:
Radian Guaranty, Chicago, IL March, 2009 to present
Senior Contract Underwriter for Plaza Home Mortgage, Inc.
• Liaison between Radian Guaranty and Plaza Home Mortgage
• Underwrite conventional loans utilizing Radian, Plaza Home Mortgage, and Agency guidelines,
while meeting productivity standards
• Utilize fraud detection software and verification websites for quality control to deter questionable
practices and/or misrepresentation
• Assist management and staff with training, alignment of procedures, and answer questions from
staff and brokers
• Assist post closing with investor repurchases and deficiencies

Mortgage Guaranty Insurance Company, Chicago, IL March, 2008 to March, 2009

Contract Underwriting Supervisor/Senior Contract Underwriter for HSBC
• Liaison between MGIC and HSBC
• Manage a staff of fourteen MGIC contract underwriters for production goals and day to day
• Assist in introducing HSBC’s underwriters to the secondary market underwriting guidelines and
quality control procedures
• Underwrite conventional loans utilizing MGIC, HSBC, and FHLMC guidelines, while meeting
HSBC productivity standards
• Assist senior management in developing production policies, standards, and workflow
• Assist the IT department with the mapping of LP to interface with HSBC’s proprietary software,
and further development of their internal systems

Mortgage Guaranty Insurance Company, Chicago, IL May, 2003 to January, 2008

Senior Contract Underwriter for Webster Bank, NA
• Liaison between MGIC and Webster Bank
• Underwrite conventional loans utilizing MGIC, Webster Bank, and Agency guidelines while
meeting productivity standards
• Use quality control and verification websites to detect fraudulent activity and/or misrepresentation
• Answer questions regarding Agency guidelines for operational staff, account executives and
mortgage brokers

Michael D. Randolph Page 2 of 2

Mortgage Guaranty Insurance Company, Chicago, IL November, 2001 to May, 2003

Senior Contract Underwriter for Chicago Financial Services, Inc.
• Liaison between MGIC and Chicago Financial Services
• Underwrite conventional loans utilizing MGIC, various investor, and Agency guidelines
• Assist processing and closing departments with day to day operations, and addressed
departmental needs
• Converted to loan originator the last few months assisting home buyers achieve their dream of

Guaranteed Rate, Inc., Chicago, IL October, 2000 to November, 2001

Operations Specialist
• Install operation workflow for closing, post closing, warehouse management, loan delivery, and
record retention
• Assist in creating a paperless workflow environment
• Quality control of loans prior to closing for possible post closing underwriting and closing
• Manage a ten million dollar warehouse line and insure expedient purchase of loans
• Assist in the implementation of procedures to ensure efficiencies and provide continuous
performance feedback to appropriate departments
• Program and maintain Contour loan operating system to meet company needs

United States Air Force Academy Preparatory School, Colorado Springs, Colorado, Graduated;
General education along with military training
College of Du Page, Glen Ellyn, Illinois, Have completed various courses in general education towards
an Associate’s Degree