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Technology Plan

January 2013- December 2015 Mulvane Public Library Paula Armer, Director 101 E. Main Mulvane, KS 67110 Phone: 316-777-1211 Fax: 316-777-1755 mulvanelib@yahoo.com Prepared by: Kira Warner Ashley Swan Amy Bones Kimberly Otto

Mulvane Public Library Technology Plan


2013-2015 Introduction: Mulvane, Kansas is a small community of about 6,000 people, located approximately 15 miles southeast of Wichita, Kansas. The current town library is located in the downtown district, housed in the former Pix movie theatre building since 1977. The town has one school district, U.S.D. 263, which occupies five schools, all of which have their own library, but share one librarian, which in turn, has reduced the amount of open hours for each school by a considerable sum. The Mulvane Public library needs to fill this gap for the children and greater community needs. In October 2012 the city council approved funding for a new library building, with construction slated to start in 2015. This plan will take into account routine library technology needs, along with a proposed plan for technology that will need to be acquired or upgraded for the new building. Mission: The mission of Mulvane Public library is to provide the citizens of Mulvane and the surrounding area with the opportunity to access information through various print, multimedia, and technology resources. Goals for Technology Plan: In order to fulfill goals included in the mission statement, a three-year plan has been devised to stimulate the technological growth within the Mulvane Public Library. The goal of this technology plan is to implement updates in the physical building and online and technological environment to better serve residents of the Mulvane community. We will replace all existing computers in the first year, as well as adding tablets and e-readers available for in-house use. We will completely redo our website, bringing it into the 21st century by being mobile compatible and ADA compliant. Doing so will enable residents access to the information they need anytime online, and with greater ease in the physical library space. We will also be taking steps towards greater security with a RFID system being installed in 2014. Requirements for staff training will be outlined in an effort to keep up with the latest technological trends. The plan will provide a structural basis for the budget requirements as well as steps necessary to implement these improvements. Library Challenges: Mulvane Public Library is finding the need to increase its resources to improve its service for a growing community. In the years between 2000 and 2010, the citys population grew by approximately 1,000 people, or 18.5% (U.S. Census Bureau, 2010). The schools budget has fallen in that time as well, and school children have very restricted access to

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their libraries. The public library will need to fill that gap and reach out to the youth in the community as well. The current building was built in the 1940s to serve as a movie theater. In 1977, it was converted in the towns current library building. With only about 3,900 sq. ft. (including all storage), the library only has room for 3 public workstations, limited shelving storage and very tight staff quarters (only 288 sq. ft.). The construction of the new library is scheduled to start in 2015 and will contain anywhere from 6,600 to 12,600 sq. ft., 10 public workstations, additional seating, additional shelving space, a meeting room (there is not one in the current building), additional staff work space and will be ADA compliant. With a new building come new challenges for the technology budget. More computers and a wifi router will need to be purchased. Equipment will need to be relocated and installed. A new printer/scanner/copier/fax machine will need to be purchased. Thankfully, Mulvane Public Library has received a generous Endowment Fund from Gertrude Higginbottham that will be used towards those costs. Endowment: The past year has brought both sadness and great joy to Mulvane. One of the towns beloved long time patrons passed away in March of 2012. The majority of the staff attended the funeral and many tears were cried over Gertrude Higginbotham. Several months later it was discovered that loving Gertrude had left the library a considerable sum of money to help with technology needs. Gertrude, a resident since her birth in 1921, had seen many ups and downs in Mulvane. She lived in the town during the depression and WWII, where her first husband died on the beaches of Normandy. Gertrude soon remarried and helped get the library into its current building in 1951. She had three wonderful children that decade, but in the spring of 1969, her second husband passed suddenly. Gertrude was busy working at the library when she met her third husband. They actually married in the childrens section! She married off all her children and continued her tireless efforts towards improving the library for the citizens of Mulvane. Sadly, in 1993, her third husband passed as well. She married once more in 1998 to a nice retired farmer. Despite cutting down on her time in library, she remained extremely active when she could be. In 2005, Ms. Higginbothom suffered a stroke and then later in the year she lost her fourth and final husband. Towards the end of her life, Ms. Higginbothom saw the technology surge as never before and thought it a shame to watch Mulvane go without the great technological advancements available to many other libraries. Her will specified that MPL would receive an extra $30,000 dollars a year for the next ten years to add to the base budget of $4,000 a year for technology.

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The budget has increased greatly due to the great kindness of the late Gertrude Higginbotham. Prior to the endowment, Mulvane only had $4,000 annually to spend on technology. The three-year technology plan will revamp the entire library. The first year will be the most significant with the addition of all new desktops and laptops. E-Readers and tablets will also be made available to patrons. These will all be top of the line pieces of hardware and will no doubt be of great use to our tech-savvy users. Most importantly $4,000 will be spent to revamp the existing website! This website will be mobile-friendly and offer the catalog online, along with other tools and social sharing functions not available on the current site. These are much needed improvements over what currently exists at MPL. We will continue to add more hardware to the collection over the next four years. Because MPL is such a small library, we anticipate leftover funds due to a general lack of space and current community needs. Gertie has specified that if tech needs have been met, funds may be used elsewhere in library. This will be used with discretion as needs arise. Implementation: Current technology environment Mulvane currently uses the Polaris Integrated Library System. We plan to implement the use of the social networking capabilities within Polaris (Chilifresh Connections), so that patrons can chat with friends, connect with other readers and libraries, participate in online forums, host online book clubs - all through the library (Polaris, 2012). The library currently has three public computers. We plan to replace those and add seven more, within the next three years. We also plan to replace our current server, upgrade the wireless system and lease a new printer/scanner/copier/fax machine. Web Site Analysis The current website, http://www.mulvanelibrary.org/, is built using the WordPress CMS platform. While this platform can be used to create more than just a blog, as it is traditionally used, the library website is built using their basic blog layout. The layout is really lacking as it is not designed to look like a library website, and it more of a collection of content (blog posts) and a list of links to the right. We recommend that the design of the page be reexamined and redesigned, with the patrons online experience considered. There is no search engine optimization present currently, meaning that the site cannot be found by a search on any search engines. We plan to add this on the new site. The former website, using the Blueskyways platform, needs to have a redirect put in place to send users to the new site. It should also be updated in any web directories and the City of Mulvane homepage. We recommend the new site design also factors in later development and site updates when the new library building opens, to incorporate mobile and tablet-friendly design and new imagery to reflect the new building space.

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Our budget will be quite a bit more in 2014, but we wanted to keep the budget lower for 2015 in anticipation for any unexpected technology costs that we might incur when we move to the new building. Recommendations for 2013: New website Design & Development for new website - $4,000 New technology New computers 5 desktops (2 for public and 3 for the staff) - $7,500 3 laptops (for staff) - $6,000 1 new server - $5,000 2 E-readers (for public check out) - $160 2 Tablets (for library staff) - $800 Software OS Upgrade (for existing public computer) - $200 Anti-virus yearly renewal (for six computers) - $132 Email - $600 Email Servers - $1,500 Network Equipment 20 Network Cables - $96 Firewall - $400 Firewall firmware - $300 DSL Router - $100 Services ISP Services - $500 Computer Vendor Tech Support - $500 Software Vendor Tech Support $2,000 Training Staff Training (for four people) - $800 Recommendations for 2014: Website Maintenance Ongoing website maintenance - $2,000 New technology 1 new printer/scanner/copier/fax machine - $680 RFID System Addition - $27,000 Includes 40,000 tags @27 cents ea., a single gate reader, and three staff stations (Roberti, 2012). Software Anti-virus yearly renewal (for six computers) - $132 Network Equipment Firewall - $400

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Services ISP Services - $500 Computer Vendor Tech Support - $500 Software Vendor Tech Support $2,000 Training Staff Training (for four people) - $800 Recommendations for 2015: Website Updates/Maintenance Design & Development for mobile/tablet friendly website & update to current site - $3,000 New technology Flat Screen TV for Meeting room - $800 8 e-readers (for public check out) - $640 New computers 8 desktops (for public) $13,600 Software Anti-virus yearly renewal (for 16 computers) - $352 Network Equipment Firewall - $400 WiFi - $150 Services DSL Line for new building - $500 ISP Services - $500 Computer Vendor Tech Support - $500 Software Vendor Tech Support $2,000 Training Staff Training (for four people) - $800 Current Equipment Inventory: As of December 1, 2012 the Mulvane Public Library technology equipment owned and purchased is as follows. Hardware: 3 patron computer workstations 3 Dell Dimension 4700 desktop PCs 3 Dell 1702FP 17-inch monitors 3 staff computer workstations 3 Dell Dimension 4700 desktop PCs 3 Dell 1702FP 17-inch monitors 1 circulation workstation 1 microfilm machine 1 Sharp SF-7350 copy machine for staff use 1 HP 4050 Laser printer for staff use

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Software: Windows Vista Norton AntiVirus 2012 Microsoft Office Suite 2007 Internet Explorer 7 Polaris Integrated Library System Budget:
3 Year Technology Budget Detail
2013 Life (in years) Computer Hardware Servers Desktops Laptops Tablets E readers Printer/Fax/Copier/Scanner RFID Flat screen TV for Meeting room Website Hardware Subtotal Software Operating System Anti-Virus Email Email Server Software Subtotal Network Equipment Network Cables Firewall Firewall firmware DSL router Network Equipment Services DSL line Wifi ISP services Computer Vendor Tech Support Software Vendor Tech Support Services Subtotal Training Staff Training Training Subtotal 3 to 5 3 to 5 3 to 5 3 to 5 3 to 5 3 to 5 3 to 5 3 to 5 3 to 5 Unit 1 5 3 2 2 0 0 0 1 $/Unit $5,000 $1,500 $2,000 $400 $80 $680 $27,000 $800 $4,000 Subtotal $5,000 $7,500 $6,000 $800 $160 $0 $0 $0 $4,000 $19,460 Quantity 0 0 0 0 0 1 1 0 1 2014 $/Unit $5,000 $1,500 $2,000 $400 $80 $680 $27,000 $800 $2,000 Subtotal $0 $0 $0 $0 $0 $680 $27,000 $0 $2,000 $27,680 Quantity 0 8 0 0 8 0 0 1 1 2015 $/Unit $5,000 $1,700 $2,300 $350 $80 $680 $27,000 $800 $3,000 Subtotal $0 $13,600 $0 $0 $640 $0 $0 $800 $3,000 $15,040

3 2 3 3

1 6 6 1

$200 $22 $100 $1,500

$200 $132 $600 $1,500 $2,432

0 6 0 0

$200 $22 $100 $1,500

$0 $132 $0 $0 $132

0 16 0 0

$200 $22 $100 $1,500

$0 $352 $0 $0 $352

3 to 5 3 to 5 1 to 2 3

12 1 1 1

$8 $400 $300 $100

$96 $400 $300 $100 $896

0 1 0 0

$8 $400 $300 $100

$0 $400 $0 $0 $400

0 1 0 0

$8 $400 $300 $100

$0 $400 $0 $0 $400

NA NA NA NA NA

0 0 1 1 1

$500 $150 $500 $500 $2,000

$0 $0 $500 $500 $2,000 $3,000 $800 $800 2013

0 0 1 1 1

$500 $150 $500 $500 $2,000

$0 $0 $500 $500 $2,000 $3,000 $800 $800 2014 $32,012

1 1 1 1 1

$500 $150 $500 $500 $2,000

$500 $150 $500 $500 $2,000 $3,150 $800 $800 2015 $19,742

NA

$200

$200

$200

Annual Totals

$26,588

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Training: All library staff will be offered extensive training in Internet usage, Microsoft Office suite, Polaris Integrated Library System, and any other technology skills that are required for the job. In addition, all staff members will receive the training necessary in order to use the new scanner/fax/copier/printer, how to update the new website through the Wordpress CMS, and any new software. All staff members will also be trained in such job specific tasks such as processing interlibrary loans, checking items out for patrons, and basic IT support. A minimum of one staff member will receive extensive training in IT support so she may be able to maintain the newly functioning website. Training will occur through various workshops and professional development classes, both onsite and offsite. We have set aside $800 to be used on either one staff member, or it can be split for all four. The public will also receive training, in the form of one-on-one instruction time with librarians, in basic IT functions and for specific functions. Annual classes will be offered for interested patrons. Computers within the library will be utilized with all public training. Evaluation: The implementation and evaluation of the technology plan will be conducted by the library director. Progress will be continually monitored by the director. Formal reviews of the technology plan will be held quarterly by the technology committee. Revisions to the plan will be made at this time to accommodate any unforeseen changes in the technology. In addition, all spending will by documented and monitored to ensure adherence to the plan budget. Staff will be required to attend proper training events (workshops, conferences, etc.) in an effort to stay current with the technology needs of the community. This plan has been created as a guide to enhance Mulvanes technological services, not to limit them.

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Appendix Creation process: The library we chose is a small public library servicing a population of roughly 6,000. We researched various technology plans found via Google and viewed the examples found on the assignment page. We broke down the requirements and went from there. Webjunction.com was a great source for additional technology plans we referenced. Another source of information was the Derby Informer, the newspaper from the next town over, about the new library building being planned in Mulvane. The only new technology we really referenced was a new RFID system. We found it was expensive, but all encompassing and could easily be integrated with the existing ILS, Polaris. We set aside part of the budget for one or more staff members to be able to go to a state library conference. Our plan was broken into several parts and each member of the group had their own section to complete. Sections of the document were then shared via e-mail and compiled by various members of the group. We started with a wiki and then during our face time meeting we fleshed out the paper. Our final edits were passed back and forth through email and Google Drive. One of the biggest challenges encountered in the undertaking of this project was coming up with the actual numbers for the budget. It is hard to estimate price when you have no idea what youre talking about. That was why we referenced several actual budgets to get a good idea of standard costs for something. Additionally, coming up with an existing technological environment (computer hardware and software model numbers, etc.) that was old enough to seem like it was in great need of replacement. Because the group wanted a comprehensive and thorough technology plan, none of the elements typically found in a technology plan were left out. Sources: Alachua County Library District Administration. (2010). Alachua county library district 2010/2011/2012 technology plan. Retrieved from http://dlis.dos.state.fl.us/bld/Library_Tech/BLD_Tech_Plan.html New Hampshire State Library. (1999). Writing a library technology plan: Assistance for New Hampshire libraries. Retrieved from http://www.nh.gov/nhsl/about/publications.html

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Polaris library systems demonstrates continued strong growth; introduces new features, new partnerships, new staff at ala annual. (2012, June 22). Polaris Library: Press Releases. Retrieved from http://www.polarislibrary.com/newsevents/Polaris_New_Features.html Power, N. (2012, January 26). Sample technology budget for a small library [Blog and excel file]. Retrieved from http://www.webjunction.org/documents/webjunction/Sample_Technology_Budge t_for_a_Small_Library.html Roberti, M. (2012). How much does a library RFID system cost? RFID Journal. Retrieved from http://www.rfidjournal.com/article/articleview/7593/1/399/ Stuhlsatz, D. (2012, October 15). Mulvane will get new library . The Derby Informer. Retrieved from http://derbyinformer.com/news/mulvane-will-get-new-library U.S. Census Bureau, (2010). Profile of general population and housing characteristics: 2010. Retrieved from American FactFinder website: http://factfinder2.census.gov/faces/tableservices/jsf/pages/productview.xhtml?pid =DEC_10_DP_DPDP1

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