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A STUDY ON JOB SATISFACTION OF EMPLOYEES IN IQRAA INTERNATIONAL HOSPITAL AND RESEARCH CENTRE Malaparamba,Calicu !

Submitted by
(Reg.No: JDAGBBAR 22)

RATHEESH.D

Under the Guidance of (Lecturer, JDT Islam College of Arts & Science)

Miss.Nafeeza Masoodha

Project Science degree Calicut

Training Report Submitted to JDT Islam College of Arts and in partial fulfilment of the requirements for the award of the of ” BACHELOR OF BUSINESS ADMINISTRATION” of ni!ersit"#

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De artment !f "usiness Administration JDT Islam College of Arts and science #ellimadu$unnu Calicut%&'&()* *((+

DEPARTMENT OF B S!NESS ADM!N!STRAT!ON
JDT !S"AM #O""EGE OF ARTS $ S#!EN#E %E""!MAD & NNE' #A"!# T()2

CERTIFICATE
This is to certify that the Project work entitled “A STUDY ON JOB SATISFACTION IN IQRAA INTERNATIONAL AND RESEARCH CENTRE, MALAPARAMBA”is a bonafied record of the work done by Mr. RATHEESH.D, Reg o. !DA"##AR$$ s%b&itted to the de'art&ent in 'artial f%lfil&ent for the re(%ire&ent of ##A )#achelor of #%siness Ad&inistration*.

The internal +i,a is held on----------......................--..and co&&ented as-------------..

Head of the Department.
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Internal

Examiner Mr. a!ee".#. $M%&' M.(hil)

DE#"ARAT!ON
I hereby de*lare' the pro!e*t +or, entitled “A STUDY ON JOB SATISFACTION IN IQRAA INTERNATIONAL AND RESEARCH CENTRE, MALAPARAMBA” for partial fulfilment of the re-uirement. for the a+ard of the de/ree of .BACHELOR OF BUSINESS ADMINISTRATION”' a. a re*ord of ori/inal +or, done by me under the .uper"i.ion and /uidan*e of Mi""!Na#$$%a Ma"&&'(a' 0e*turer of 1D2 I.lam 3olle/e of &rt. 4 .*ien*e.5ellimadu,unnu.. 2hi. pro!e*t +or, ha. not formed the ba.i. for the a+ard of any De/ree 6Diploma6&..o*iate. hip67ello+.hip of .imilar title. to any 3andidate of any uni"er.ity.

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in/. Mi""!Na#$$%a Ma"&&'(a..e to expre.ho+ered on me and for bein/ +ith me throu/hout the .D A#&NO*"EDGMENT I am indebted to the all po+erful almi/hty /od for all the ble. I am deeply obli/ed to Mi.lam 3olle/e of &rt.h.lam 3olle/e of &rt. exemplary [.] . I +ould li.. fa*ulty of %%& Department' 1D2 I... he .$$-' 5i*e:(rin*ipal and Head of the %%& department' of 1D2 I. the prin*ipal' Mr! Ra. my . and S*ien*e' +ho pro"ided me an opportunity to do thi.in*ere than. to Mr"! Dr! S)ar*a+umari.(la*e9 Date9 athee. and S*ien*e' for hi. pro!e*t..tudy.

D 56./uidan*e and ..1 1!/ RESEARCH AND METHODOLO0Y CHAPTER.2 FACTORS INFLUENCIN0 JOB SATISFACTION /!1RE2IE3 OF LITERATURE /1.e thi..in*ere than.i./ I al.<4 <6.. /7..4 CONTENTS 57.ful to Mr.tant ../: /.<6 <7.e help thi.u**e.// /ratitude to my lo"in/ parent.pital and e./6 pro!e*t.ine.tan*e durin/ my trainin/ period CHAPTER.54 Ratheesh. &dmini.<5 7!/ CONCLUSION 7!5 BIBLIO0RAPHY 7!1 ANNE8URE <1..tration I am /reatly than./4 endin/ . +ho are /!/INTODUCTION OF JOB SATISFACTION //.5< 5:..our*e of moti"ation and for their ne"er 1. and friend.ear*h 3entre' and al.Madha"an <air' &dmini. my deep /9.taff member.7 =.upport +ithout +ho.7/ PARTICULERS 4!/ DATA ANALYSIS AND INTERPRETATION 4!5 ONE 3AY ANO2A PA0E NO! 75.o ta. pro!e*t +ould not ha"e been . to all other fa*ulty of Department of %u.o all other . CHAPTER. /!4OBJECTI2ES OF THE STUDY /6. opportunity to expre.7.trati"e offi*er of I-raa International Ho.o expre.1&&&&&&&&&&&&&&&&&S 6!/ FINDN0S AND SU00ETIONS [>] <9. I al../1 a *on.6 CHAPTER.:9 .upport and en*oura/ement durin/ thi. for their *o:operation and a.5 5!/ INDUSTURY PROFILE 5!5 PROFILE OF IQRAA HOSPITAL 5!1 OR0ANISATION STRUCTURE CHAPTER. my .56 CHAPTER.

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LIST OF TABLES [?] .

SL! NO / 5 1 4 6 7 < TITLE OF THE TABLE 2able .pondent.pondent.ho+in/ Bor. in the offi*e are .tatu.ho+in/ Aear.pondent.pondent. 2able .fa*tory of the re.ider. 2able .uper"i.afety mea.upport from my *o:+or. and other arran/ement. 49 4/ 45 41 2able .or.uper"i.in/ de*i.ho+in/ ICm . 2able .ho+in/ My relation.ho+in/ I ha"e too mu*h +or.pondent.ho+in/ .pondent.ho+in/ my . 2able .er. 2able .or in not partial of the re.fied +ith the .pondent. /9 // /5 /1 /4 2able . 2able . i.uper"i.in/ hour.ho+in/ re. monthly in*ome of the PA0E NO= 5.ati.pondent. 19 1/ 15 11 14 16 17 1< 1: 1. to do of the re.ho+in/ the li/htin/.ho+in/ ICm happy +ith the +or. of the re. pro"ided by the *ompany of the re. 2able .pondent.ati.ure. 2able . my : .ho+in/ Edu*ation -ualifi*ation of the re.pondent. of experien*e of the re. my idea too +hile ta. *ordial of the re.hip +ith . 2able .ion of the re. are *on"enient for me of the employee. pla*e of the re.pondent.ho+in/ my . 2able .pondent. of the re.ho+in/ marital .ho+in/ (eople here ha"e *on*ern o"er one another and tend to help one another of the re.pondent. 2able .pondent. [@] /6 .ho+in/ /ender of the re.or *on. 2able .

or. 6/ 65 61 56 57 64 66 67 6< 6: 6.pondent. 2able ..51 54 2able . a. 2able .ho+in/ the .pondent. 2able .ho+in/ I lo"e thi.i/nifi*an*e differen*e amon/ experien*e /roup of re.ho+in/ I feel my bo. 2able . are explained *learly to me of the re. fa*tor [D] 79 7/ 14 75 16 71 .eem. meanin/ful to me of the re. 2able . !ob and to +or.pondent.fied +ith the allo+an*e.i/nment.alary +e re*ei"e are /ood a.ho+in/ the .pondent.ho+in/ ICm .ho+in/ I ha"e ade-uate opportunitie.pondent.pondent.pondent.ho+in/ the .. 2able .pondent. life i.uper"i. 2able . life i.pondent.hip +ith . me to in*rea. offer of the re.uper"i..ho+in/ My +or. moti"ate.ati. /ood +ithin thi. 2able .e my ability of the re.ho+in/ my . me to a*hie"e the or/aniEational /oal.ho+in/ +or.pondent.ho+in/ o"erall ICm .pondent.fied +ith the !ob of the re.or moti"ate.ati. "aluable in attainin/ or/aniEational /oal. in thi. of the re. of the re. and *ollea/ue. pro"ided by the or/aniEation of the re.i/nifi*an*e differen*e amon/ experien*e /roup of re. 2able . other or/aniEation.e my produ*ti"ity +hen ICm unprodu*ti"e of the re.ho+in/ *ommuni*ation . +ith referen*e to en"ironment and nature of +or.pondent. 2able . 19 1/ 15 11 2able .pondent.ho+in/ my +or. fa*tor 2able . to u. 5< 5: 5. +ith referen*e to elation. or/aniEation of the re. or/aniEation of the re.

upport from my *o: +or. 3hart .pondent. my idea too +hile ta.ho+in/ .ho+in/ ICm .ho+in/ /ender of the re.pondent.fa*tory of the re.uper"i.uper"i.pondent.ho+in/ Edu*ation -ualifi*ation of the re.in/ de*i.pondent.in/ hour. 3hart .pondent. 3hart .pondent. to do of the re.ho+in/ the li/htin/. 3hart . 49 /1 4/ /4 3hart . 3hart . 3hart . and other arran/ement.ho+in/ Bor. are *on"enient for me of the employee.or *on.ati. 3hart . in the offi*e are .er.ure.tatu.ho+in/ my .pondent.hip +ith my .pondent.pondent.ho+in/ Aear. pro"ided by the *ompany of the re.ho+in/ monthly in*ome of the re.pondent.ho+in/ I ha"e too mu*h +or.ho+in/ My relation.TITLE OF THE CHARTS SL!N O= / 5 1 4 6 7 < : .ider.ati. 19 1/ 15 11 14 16 17 1< 1: 1. of the 45 [1F] .ho+in/ my . 3hart . pla*e of the re.afety mea. *ordial of the re.or. of the re.ion of the re. 3hart .. i. P0!N O 5.or in not partial of the re. 3hart . 3hart .pondent. 3hart .ho+in/ marital .ho+in/ ICm happy +ith the +or.fied +ith the .uper"i. /9 // /5 TITLE OF THE CHART 3hart .pondent. of experien*e of the re.

ho+in/ ICm .pa*e for our fa*ilitie. of the re.ati.ho+in/ ICm .t aid fa*ilitie. 46 47 4< 4: 59 [11] ./6 3hart .fied +ith the fir.ho+in/ +e are pro"ided +ith the re. of the re. 44 /< /: /..pondent.pondent. offered by the *ompany of the re.ati. 3hart .ho+in/ ICm happy +ith the refre. 3hart . 3hart .ho+in/ (eople here ha"e *on*ern o"er one another and tend to help one another of the re.hment fa*ilitie. and other per. and they are /ood of the re. 41 /7 3hart .in/ .t and lun*h room fa*ilitie.pondent. of the re.pondent.pondent.onal +elfare fa*ilitie.ho+in/ the par. 3hart .fied +ith the loan fa*ilitie.pondent.

or/aniEation of the re.ho+in/ I ha"e ade-uate opportunitie. 4.ho+in/ *ommuni*ation .pondent.uper"i.ho+in/ My +or. a.pondent. me to a*hie"e the or/aniEational /oal.5/ 3hart .ho+in/ I lo"e thi. I do of the re. in thi. 3hart . of the re. 3hart .ho+in/ the .pondent.alary +e re*ei"e are /ood a. 3hart . 19 1/ .ho+in/ ICm . "aluable in attainin/ or/aniEational /oal.ho+in/ my ..pondent.pondent. are explained *learly to me of the re.ho+in/ my +or.. offer of the re..fied +ith the allo+an*e. 2ale . or/aniEation of the re.pondent. 3hart .fied +ith the *han*e.or moti"ate.ho+in/ I feel my bo. 3hart .e my [12] 67 6< 6: 6.pondent.pondent. to u. pro"ided by the or/aniEation of the re.pondent. of the re. 69 55 51 6/ 54 65 56 61 57 64 5< 66 5: 3hart .ati. me to in*rea. for my promotion of the re. 3hart .e my produ*ti"ity +hen ICm unprodu*ti"e of the re.ho+in/ ICm .eem. 3hart .ho+in/ +or. meanin/ful to me of the re. life i. other or/aniEation. /ood +ithin thi. life i. 5. 3hart .ati. 3hart . moti"ate. !ob and to +or.ho+in/ I feel ICm paid a fair amount for the +or.pondent.pondent.i/nment.

3hapter :I I<2 GDH32IG< [18] .

oneC. po. +or.' i. of +or. and fair treatment by employer. employeeC. family relation.C(ap $r >I INTRODUCTION 1.ire and le"el of a. Super"i. en"ironment of !ob i.e attitude.en.] . Ho+e"er' more *omprehen. It expre. 1ob Sati.fa*tion i.fa*tion i.hip' So*ial [1.or. In a narro+ .pe*ifi* fa*tor. ..ult of "ariou. the amount of a/reement bet+een oneC. 1ob Sati..1 Job Satisfaction: 1ob Sati. that many fa*tor.tandin/ of !ob . or un: fa"ourablene. /eneral life .fa*tion. Su*h fa*tor.piration .ati... a/e' health temperature' de.. 2he nature of oneC.e..ati. 7urther hi.ati. of employment' *ondition. a.o*ial relation on the !ob' prompt . that the !ob pro"ide. an important part of life a. +a/e.fa*tion influen*e. the re..idered.ettlement of /rie"an*e. +ith +hi*h the employee "ie+.u*h a.i"e approa*h re-uire.u*h . are to be in*luded before a *omplete under.hould be *on.fa*tion *an be obtained. the fa"ourablene. attitude.' . a part of life .e. are related to the !ob under *ondition +ith . hi. expe*tation of the !ob and the re+ard.e' the. 1ob Sati.ed by an employee.fa*tion' thu..fa*tion.

ati. fa*tor a.or.ion re.ually .tatu. PA# Studie.eem. CO !OR"ERS 5ariou.fa*tion a. .o .tron/ *ontributor to the !ob .o*iate.tudie..e people li.. feelin/ to+ard.fa*tion.uper"i.. felt .ion i.ult.ion re.ati. are u. had tra*ed thi.ult. hi.fa*tion +hen the *o:+or. 1. 2he feelin/. rea..er. are helpful' friendly and *o:operati"e. to the !ob di.' a*ti"ity in the or/aniEation. in ab. e-ually a . 2he role of . .. 3ontribute ultimately to !ob .or i.trial relation.ati.fa*tion.2 FACTORS INFLUENCING JOB SATISFACTION The major factors influencing job satisfaction are presented below: SUPERVISION 2o a +or.enteei. %ad .fa*tion.t of the +or.ati. of +or.er. +ell a.uper"i.imilar to hi.e to be near their friend.er.ati. 3ertainly' thi. a. Iood . +ith other.m and labour turno"er. 2he +or.uper"i. a fo*al point for attitude formation. in hi/her produ*tion and /ood indu.er. deri"e . a fa*tor in !ob . [1>] . .uper"i.' re*reational outlet. al.er' Super"i. a fa*tor of intermediate importan*e. to+ard.ati.ho+ that mo. had fre-uently been moti"ated a. GneC.fied +hen they are paid more ade-uately to the +or.onable be*au. the *ompany. et*.

+ho had not *ompleted their .phere and plea. an important fa*tor. 2he relati"e important of pay +ould probably *han/in/ fa*tor in !ob .ati. felt le. than his unmarried counter art/ The reasons stated to . !ob . 1.ult of "ariou. AGE &/e ha... lo+er and in other there i. satisfaction/ . E%UCATION Studie.hip to le"el !ob of .fa*tion le"el. !ob .ati.& REVIE! OF LITERATURE: [1=] .fa*tion of employee.tudie. re"ealed that mo. . no differen*e at all. *ondu*ted amon/ "ariou. than men +or..in/ the produ*tion of indu.ati.ant .fa*tion i.ati.er.e are that 1ages 1ere insufficient due to increased cost of li0ing.fied in their !ob. educations to children etc.in/ *ondition i.try.. Ho+e"er' edu*ated +or.in/ a/e' in other /roup. Bor.ho+.fa*tion or di.arital status has an im ortant role in deciding the -o.ati. are more important to +omen +or. !OR"ING CON%ITION 2he re.er.ati.t of +or. +or.ati.er.in/ atmo.ho+ed hi/her .ome /roup.ost of the studies ha0e re0ealed that the married erson finds dissatisfaction in his -o. Iood +or.in/ *ondition. In .fa*tion.urroundin/.er.performed by them.fa*tion i.er. $ARITAL STATUS . . al. help in*rea.*hool edu*ation . hi/her +ith in*rea.o been found to ha"e a dire*t relation. . that +or.

ely lower le.el of i&'act on it.e of this st%dy was to deter&ine factors affecting job satisfaction a&ong acade&ic 'rofessionals in tertiary instit%tions of 2i&babwe against the backdro' of high brain drain in the [1?] . fringe s%'er.e le. /t also in.ate bank officers ha.els of job satisfaction han those fro& '%blic sectors as they enjoy better facilities and s%''orti. Se0 and age differences ha. efficiency in work. and se0 differences on the attit%des toward job Satisfaction.e i&'ortance of job satisfaction factors and their /&'acts on the o.JOB SATISFACTION OF BAN" OFFICERS IN BANGLA%ES' J %y Nazrul Islam & Gour C a!ra S a This st%dy atte&'ts to e.iron&ent.e relati.erall job satisfaction of officers.al%ate job satisfaction of bank officers in #angladesh. and co1worker relation are the &ost i&'ortant factors contrib%ting to job satisfaction.e higher le. The res%lt shows that salary. work e0'erience. Pri.estigates the i&'acts of bank ty'e. FACTORS AFFECTING JOB SATISFACTION TERTIAR# INSTITUTIONS IN (I$BAB!E A$ONG ACA%E$IC PROFESSIONALS IN " B# P$ C %ma&%'%r() E$ Mu*a&!+a) C$ T$ Ga!z%ra#%) N$ Muzo&!o a&! B$ Mu*a&!+a The broad objecti.el. age. The o.e work en. /t foc%ses on the relati.erall job satisfaction of the bank officers is at the 'ositi.ision.

[1@] . loans to facilities '%rchase of ho%sing stands and cars. Reasons for dissatisfaction incl%de high .sector. inade(%ate salaries. The res%lts of the st%dy showed that a greater 'ro'ortion of the acade&ic staff was not satisfied with their jobs. allowances. A total of eighty res'ondents were selected rando&ly fro& de'art&ental lists and inter.ol%&e of work.iewed %sing str%ct%red (%estionnaires.

.ame. on "ariou.$c i-$ &# ($ " u'?= 1. 2o Mea. >.ired le"el.tudy i.0td”' Malaparamba' 3ali*ut. 2o find the . 2o find out +hether experien*e ha"e an effe*t on 1ob 7a*tor. Some of the re.tion.fa*tion of employee. 8. +ith re.pondin/ to .i/nifi*an*e differen*e amon/ male and female employee.ome of the -ue. Sample . 2. Due to time *on.traint the re. of employee.pondent. .u//e. 2o Study the o"erall !ob .iEe of the .tion.. not able to *omplete the pro!e*t to de.. in “IK && I<2E <&2IG<&0 HGS(I2&0 ("t. /!6 Limi a i&*" &# ($ " u'?= 1. 2. fa*tor.pe*t to !ob 7a*tor.fa*tion le"el.ure the . for impro"in/ the ..ati. +ere not re..ear*her +a. [1D] .ati. 2o find the ./!4 Ob.pe*t to !ob 7a*tor. and /i"e . only 1FF. +ith re. 8.i/nifi*an*e differen*e amon/ a/e /roup.

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C(ap $r .5 INDUSTRY PROFILE [21] .

. 1'?1? billion in 2FF?. and re*o/niEed a.try renderin/ . 8.timated to .try i. remained . Gut of the 18.et' +hile publi* expenditure a**ount.' the +orld health *are indu. throu/h 2F1. been predi*ted that bet+een 2FF.' employment pro"ided by the health *are indu.> million !ob... an important *omponent of the "alue *hain in Indian Health*are indu. Borld health *are indu. It ha. It i.= million !ob openin/ +ould be produ*ed. one of the lar/e. related to the health *are. for nearly @FL of the health*are mar. Stati. many a. of innumerable people around the /lobe. e.elf employment +hile other. .pital indu.trie.> million !ob opportunitie.alaried +or.e*tor a**ount.e in the health *are !ob. +ould be by approximately 1DL or a.e/ment of the health*are indu.try i.iEe of the Indian health*are indu.st. ')a*t+ Ca. *aterin/ to the medi*al need.ho+ that in the year 2FF.L./ Bith the in"ention of late.' .t indu. for 2FL.try i. 8'1=8 billion at 18L 3&I .1 ')a*t+ Ca. of the +orld.try i. e. health*are deli"ery .ti*.' in*rea.er.st.timated at .try a**ounted for 18./ in In-ian: Ho.) In-.2.ome of the people opted for . *at*hin/ up +ith the other leadin/ indu. /ro+in/ at an annual rate of 1. 2he .trie.er"i*e. 2he pri"ate /ro+ by 2F12 to . 2he *ountry [22] .) In-.try' +hi*h i.t te*hnolo/i*al de"elopment.

ehold.illed health*are profe. ho.t fa"ourable de.i"e /ro+th of pri"ate ho.pital. of phy.try in India.m i.i*al and .' +hi*h had @. [28] .m. ha. &**ordin/ to the BHG report' India need.purrin/ demand for hi/h:-uality medi*al *are' tran.try.t ad"anta/e and explo. IndiaC.tination for /ood health and pea*eful li"in/. *o. i. . <e+found pro.tination for medi*al touri..t te*hnolo/y and .pital bed. *han/in/ the fa*e of traditional health*are indu. of it. to meet the demand. made it a preferred de. ex*ellen*e in the field of modern medi*ine.try' Indian medi*al touri.. ea*h year for the next fi"e year.timated to /ro+ into a HSM2 billion indu.try of 3ommer*e and Indu.perity of many Indian hou.pital bed.?> la*. /ro+in/ population.piritual +ellbein/ ma.try by 2F12. to add @F'FFF ho. e. "alued at HSM8>F million in 2FF=' i. &**ordin/ to Mini.pital.e it the mo.. &n*ient method.had 1>'8D8 $2FF>) ho. Medial touri.m that +a. IndiaC.formin/ the health*are deli"ery .ional.e*tor into a profitable indu.' e-uipped +ith late.

H&"pi al PROFILE [2.] .

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5!5 IQRAA HOSPITAL IK && International ho.pital i. *harity endea"our promoted by I-raa for human relation.' 1eddah' Soudi &rabia and run by ID2 I.lam. It lo*ated at Mlapramba.3ali*ut in a .erene atmo.phere .thi. ho.pital i. en"i.ioned a. *entre of ex*ellen*e +here *ommitted profe..ional deli"er health *are .er"i*e. at affordable *o.t. 2hi. 2>F bedded ho.pital ha. .enior *on.ultant in*ludin/ retired .pe*iali.t. +ho are +ell "er.ed in their re.pe*ti"e area. of medi*al profe..ion. I-raa i. +ell e-uipped +ith all modern fa*ilitie. to deli"er the be.t .er"i*e. .2he primary ob!e*ti"e of I-raa i. to ma,e a"ailable modern medi*al treatment. at rea.onable rate e.pe*ially for tho.e +ho are finan*ially +ea,. %y no+' the ho.pital ha. *ar"ed out a ni*he for it.elf amon/.t the other ho.pital in the re/ion. I-raa i. mana/ed under the leader.hip of Dr.3.(.&n"er.M.D' the Exe*uti"e Dire*tor. 2he ho.pital i. +ell ,no+n for it. out.tandin/ medi*al *are .er"i*e. and .pe*ial experti.e in different area.. Hi/h -uality nur.in/ and dia/no.ti* .er"i*e. are the hallmar, of I-raa.3ommenable .er"i*e. for ailin/ ma..e. ha"e earned I-raa prai.e and a**olade. o"er the year.. Be *on.tantly update the fa*ilitie. in the ho.pital in line +ith the te*hnolo/i*al ad"an*ement. ta,in/ pla*e in health*are field all o"er the /lobe +ith a "ie+ to pro"ide the mo.t effe*ti"e remedy to patient.. I-raa ha. a panel of ;1 do*tor. +ho ha"e .pe*iali.ed in "ariou. field.. I-raa ha. t+enty department. under it. fold

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that *ater to need. of patient. +ith a +ide "ariety of illne... &ll of them are headed by eminent phy.i*ian. +ho po..e.. lon/ experien*e in medi*al profe..ion. In addition to the department. 'the ho.pital run ei/ht .pe*ialty *entre. that fo*u. on .u*h health and medi*al *ondition. that *all for /reat *are and attention. 2hey are 3ardia* 3are' Diabeti* *entre' Diabeti* Eye 3lini*' De:addition *are' Infertility' (re/nan*y *are and Dialy.i. *entre. 2he operation theatre in the ho.pital i. fully e-uipped +ith all modern medi*al *are fa*ilitie.. Do*tor.' (aramedi*alN .taff and other employee. in I-raa are dedi*ated to pro"ide e"ery patient ri/ht *are they de.er"e. e.ear*h oriented medi*al .er"i*e. ha"e helped I-raa /ro+ by leap and bound in .hort .pan of time .I-raa pro"ide. round the *lo*, .er"i*e. thereby fulfillin/ it. *ommitment. to the .o*iety. I-raa ha. .et up a ho.t of medi*al fa*ilitie. for di.or/ani.in/ and treatin/ tho.e +ho .uffer from myriad di.ea.e. .I3H' I33H' adiant Barmer of (hoto therapy' *omputeriEed (ulmonary fun*tion te.t' Mi*rometer' Halter Mentor' E*ho 3ardio/ram:3olour Doppler et*. are .ome of thi. fa*ilitie.. I-raa i. *ommitted to pro"ide -uality medi*al *are to the needy at the mode.t rate. 2; hour *a.ualty .er"i*e i. a"ailable in the ho.pital .I-raa i. ,een to .ati.fy both inpatient. and outpatient. by pro"idin/ fir.t rate dia/no.i. and treatment. Be al+ay. ,eep tab. on the .hift in need. of the *ommunity and te*hnolo/i*al ad"an*ement.i-raa offer. .e"eral .pe*ial Health (a*,a/e. li,e E*onomi* Health 3he*, up' Diabete. 3he*, Hp' (re/nan*y (a*,a/e. and deli"ery pa*,a/e.. 2he.e are a"ailable at "ery rea.onable *o.t..

[2?]

HGS(I2&0 DE(& 2ME<2S

 Ieneral Medi*ine  Ieneral .ur/ery  Iene*olo/y  <eurolo/y  (aediatri*.  3ardiolo/y  Endo*rinolo/y  Diale*tolo/y  Dermatolo/y 4 5enereolo/y  E.<.2  Grthopaedi*.  Hrolo/y

(aediatri* Sur/ery e*on.tru*ti"e .ur/ery

 (la.ti* 4  Dental

 Gphthalmolo/y (.y*hiatri* 4 De:addi*tion

 (hy.iotherapy  &nae.the.iolo/y
 

Medi*al So*ial Bor, Dialy.i. 3entre

 Dietary

[2@]

[2D] .

tem'Seimen.t • Holter Monitor • 5ibrometer [8F] .FACILITIES IN IQRAA HOSPITAL • I3H'I33H • Multi (arameter Monitorin/ Sy.ed Hi:2e*h 0ab • Spiral 32 S*an • E3I 8 3hannel 3omputeri. • Infu. adiant Barmer of (hoto 2herapy • &ir:3onditioned 0abour Hnit • Emer/en*y Gperation 2heatre 3omplex DAI0NOSTIC FACILITIES • 3omputeri.ed • E*ho:3ardio/ram:3olour Doppler • 3omputeriEed 2read Mill 2e.ion (ump • • <I3H 5entilator' In*ubator' 3ardia* Monitor.tem • 2elemetry Sy. 5entilator.t • 3omputeriEed (ulmonary 7un*tion te.

a''ic i&* ➢ P(?"i& ($rap? ➢ A*a$" ($"i&l&@? [81] .*opy 8FF M& 4 @FF M& • (otable O: &A 30I<I3&0 SE 5I3ES ➢ 0$*$ral M$'ici*$ ➢ 0$*$ral "ur@$r? ➢ 0$*$c&l&@? ➢ N$ur&l&@? ➢ Pa$'ia ric" ➢ Car'i&l&@? ➢ E*'&cri*&l&@? ➢ Dial$c &l&@? ➢ D$rma &l&@? A 2$*$r$&l&@? ➢ E!N!T ➢ Or (&pa$'ic" ➢ Ur&l&@? ➢ Pa$'ia ric Sur@$r? ➢ Pla" ic A R$c&*" ruc i-$ "ur@$r? ➢ Op( (alm&l&@? ➢ D$* al ➢ P"?c(ia ric A D$.• O: &A 4 7luoro.

➢ M$'ical S&cial 3&r+ ➢ Dial?"i" C$* r$ ➢ Di$ ar? [82] .

OR0ANISTAION STRUCTURE [88] .

3hapter :8 ESE& 3H ME2HGDG0GIA [8.] .

De.i/ned in *on. 2he methodolo/y follo+ed for *ondu*tin/ the .ti*al tool.on.tionnaire de. &.iEe *on.tin/ of 1FF re. diffi*ult to *onta*t the entire population' .ed to *olle*t the primary data.pondent.pe*ifi*ation of re.ele*ted for the .i/n' . 2he employee.trati"e offi*er of I-raa International Ho.#HAPTER + !!! RESEAR#H METHODO"OG.6 %ata co**)ction : • Primary data: Kue.amplin/ te*hni-ue.*ripti"e re.1 R)s)a.i/n u.ed for thi.' inter"ie+ method +ith the *on*erned per. adopted. +ill be u. +ere . &.tudy i. to re"eal maximum information. are tho. the . &. .tudie.pital and e.tionnaire +a.tudy. +ere inter"ie+ed u.i/n' data *olle*tion and .i. de.& Sa12*in0 -)si0n: Sin*e it i.i/n' -ue.amplin/ te*hni-ue +a.ear*h de. +hi*h are *on*erned +ith de. of a parti*ular indi"idual or a /roup.ear*h 3entre' in ..ed for analyEin/ the *olle*ted data.u*h a manner that it +ould fa*ilitate the re..ultation +ith the admini.*ribin/ the *hara*teri.)stionnai.e .tati. &.c+ -)si0n: 2he re.ti*. u.ample de.*ripti"e type.onal meetin/.ear*h .tionnaire' per.4 5.ear*h de.ample . [8>] .in/ *on"enien*e .tudie. of the de.2 Sa12*) si3): 2he .pondent.tudy in*lude.) -)si0n: Kue. &.

.' fa*t .heet.7 Statistica* too*s .s). publi.9 • (er*enta/e analy. &. ana*/sis: 2he *olle*ted data +ere analyEed by u.' ma/aEine.fo. • Gne:+ay &<G5& 3H&(2E :.' ne+.pital .i.our*e.• Secondary data: Gffer do*ument. D&2& &<&0ASIS &<D I<2E ( E2&2IG< [8=] .hed from time to time and Internet' Ho. paper.in/ follo+in/ te*hni-ue.

i012a/s Ma2e Fe6a2e To. 89..s: [8?] ..h25 !40o6e of .. #1612a.i7e Pe/0e4.#ha-.... 89.. 89.. Pe/0e4... ).a2 F/e31e405 89 2: ). %a2id Pe/0e4..e/ +!% D&2& &<&0ASIS &<D I<2E ( E2&2IG< TAB"E NO: ) Tabl$ "(&)i*@ @$*'$r &# ($ r$"p&*'$* "B Pa/. 89.he /es-o4de4. #HART NO:) TAB"E NO: 2 Ta<2e Sho=s .he Mo4. 89. )... )...

.(>. #1612a. @. 9?... ). @9.. [8@] . >).. #HART NO:2 TAB"E NO:> Ta<2e sho=s ..(2... @..a2 9? >) ): @ ).Pa/.he /es-o4de4. To. ?>. 9?.i7e Pe/0e4....i7e Pe/0e4..i012a/s F/e31e405 Pe/0e4.). )..... %a2id Pe/0e4.... ). ).......... ?9.he Ed10a. <e2o= (Rs. 2....i012a/s F/e31e 405 Pe/0e4..... P!0 U!0 9: ?9 9:. ):. ). >)... #1612a.. 9:. 9:.. a<o7e >. @... ):..io4a2 A1a2ifi0a..io4 . %a2id Pe/0e4. ?9..s: Pa/.

..s: Pa/. 9?.T& al ).... ??. #HART NO:> TAB"E NOB9 Ta<2e sho=s . 9?........ )... ??.he Ma/i.a2 F/e31e405 ?? 9? ).1s of Res-o4de4.i7e Pe/0e4. %a2id Pe/0e4.. ??.i012a/s Ma//ied 46a//ied To.a2 S.. ).. #HART NO:9. Pe/0e4.. #1612a. [8D] . )..... ). ).a.

..i7e Pe/0e4.. ). @.. >9. 2?. @.. ). ?9.s: Pa/. #1612a..he 5ea/s of eC-e/ie40e of /es-o4de4.. %a2id Pe/0e4.TAB"E NO: ?. 28.a2 F/e31e405 @ 28 )@ 2? 22 )...ha4( )5/ )(2 5/s 2(>5/s >(95/s A<o7e 95/s To... @. Pe/0e4. )@. ).. @.. 2?.......i012a/s "ess ... [. Ta<2e sho=s ... )@. 22. 28.F] . #HART NO:?.. 22..

. @9.. ::.)tation: 9rom the a.. )@. >9....h 65 =o/D -2a0eG [. )>..i7e Pe/0e4. E8.. neither agree nor disagree and )&. are strongl3 against 1or$ing hours/ TA"L= 4!7' !F6 ha--5 =i. Pe/0e4..TAB"E NO:: *o/Di4g ho1/s a/e 0o47e4ie4..o0e chart and ta. agree 1ith that and )<. )>.. )@.. >2. ).. of the res ondents strongl3 agree that 1or$ing hours are con0enient from them and &*.. %a2id Pe/0e4..i012a/s Strongl3 agree Agree 4either agree nor disagree Disagree Strongl3 disagree Total C5A6T 4!78 F/e31e405 >9 >2 )@ )> > )..disagree 1ith the 1or$ing hours and &. )... >9. >.. ). fo/ 6e2 Pa/. >. #1612a.1] .2. >2.le it is clearl3 e0ident that &:. Int). >9..

&(/( 8+/( <'/( +>/( )((/( C5A6T 4!7' Int).i7e Pe/0e4.Pa/. res ondents agree that the3 are ha 3 1ith their 1or$ lace onl3 )&.2.2] .o0e ta.)tation: 9rom the a. &( &+ )< < > )(( &(/( &+/( )</( </( >/( )((/( %a2id Pe/0e4. disagreed and )<. res ondents strongl3 agree and &+.le it is clear that &(. &(/( &+/( )</( </( >/( )((/( #1612a. ha0e no idea to1ards their 1or$ lace/ [.i012a/s Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree Total F/e31e405 Pe/0e4.

isfa0. &'.8] .s =i.o/5 %a2id #1612a.o doG Pa/.i4gs a4d o. agree 1ith that and )*.)tation: 9rom the a.h offi0e a/e sa.i012a/s Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree Total C5A6T 4!7< F/e31e405 Pe/0e4.2. %a2id Pe/0e4. #1612a.i7e Pe/0e4.i012a/s F/e31e405 Pe/0e4.TA"L= 4!7< The 2igh.o0e ta.le its is e0ident that &&.i7e Pe/0e4. [. disagree 1ith the lightings and arrangements and )<. &&/( &'/( )</( >/( '/( )((/( &&/( '(/( <</( +&/( )((/( Pa/. ha0e no idea to1ards lightings and arrangements/ TA"L= 4!7+ ! fee2 ! ha7e .oo 610h =o/D . Pe/0e4. res ondents strongl3 agree 1ith the lightings and arrangements in the office.he/ a//a4ge6e4. && &' )< > ' )(( &&/( &'/( )</( >/( '/( )((/( Int).

Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree Total C5A6T 4!7+ ' + *> &' ** )(( '/( +/( *>/( &'/( **/( )((/( '/( +/( *>/( &'/( **/( )((/( '/( )8/( :)/( '</( )((/( Int). ha0e no idea to1ards this ?uestion/ [. admits the3 ha0e too much 1or$ and *&. of the res ondents disagreed 1ith the ?uestion@ I feel I ha0e too much 1or$@ and another **. &'. strongl3 disagreed.] . )<.2.le it is ?uite clear that the 1or$ load is not high..)tation: 9rom the a.o0e ta.

TA"L= 4!7)( "a#$ ? m$a"ur$" pr&-i'$' b? ($ c&mpa*?C Pa/.i012a/s Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree Total C5A6T 4!7)( F/e31e405 Pe/0e4. *< &) *: )) 8 )(( *</( &)/( *:/( ))/( 8/( )((/( %a2id Pe/0e4. *</( &)/( *:/( ))/( 8/( )((/( #1612a.i7e Pe/0e4. *</( >+/( <&/( +:/( )((/(

Int),2,)tation:

9rom the a.o0e ta.le it is e0ident that the safet3 measures ro0ided .3 the organiAations are good as *< and &); of the res ondents agree 1ith that and onl3 ))& 8; disagreed and *:; neither agreed nor disagreed/

[;>]

TA"L= 4!7))
M? r$la i&*"(ip )i ( m? "up$r-i"&r i" c&r'ialC

Pa/.i012a/s Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree Total C5A6T 4!7))

F/e31e405 Pe/0e4. &( :) )8 8 ' )(( &(/( :)/( )8/( 8/( '/( )((/(

%a2id Pe/0e4. &(/( :)/( )8/( 8/( '/( )((/(

#1612a.i7e Pe/0e4. &(/( ')/( <'/( +&/( )((/(

Int),2,)tation:

9rom the a.o0e ta.le it is clear that relationshi .et1een em lo3ees and their su er0isors are cordial .ecause &(; of res ondents strongl3 agreed to it and :); agreed to it and onl3 )&; disagreed and )8; of res ondents ha0e neither agreed nor disagreed. TA"L= 4!7)* M5 s1-e/7iso/ is 4o. -a/.ia2G Pa/.i012a/s F/e31e405 Pe/0e4. %a2id Pe/0e4. #1612a.i7e Pe/0e4.

[;=]

Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree Total C5A6T 4!7)*

)< &( )> )+ )< )((

)</( &(/( )>/( )+/( )</( )((/(

)</( &(/( )>/( )+/( )</( )((/(

)</( :</( 8&/( <*/( )((/(

Int),2,)tation: 9rom the a.o0e ta.le it is e0ident that the su er0isors are not artial to the em lo3ees as )<; strongl3 agreed and &(; agreed to the ?uestion .ut )+; disagreed and )<; strongl3 disagreed this le0el is ?uite high com ared to other ?uestions

[;?]

aDi4g de0isio4 Pa/. of the res ondents agree that su er0isors consider their em lo3ees ideas also and onl3 >. *8/( 8+/( +>/( +'/( )((/( Int).i012a/s Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree Total C5A6T 4!7)& F/e31e405 Pe/0e4.@] .oo =hi2e .)tation: 9rom the a.2. *8 :& *8 ** && )(( *8/( :&/( *8/( **/( &&/( )((/( %a2id Pe/0e4.TA"L= 4!7)& M5 s1-e/7iso/ 0o4side/s 65 idea . *8/( :&/( *8/( **/( &&/( )((/( #1612a. disagreed and *8. neither agreed nor disagreed/ [.le it is clear that *8 and :*.o0e ta.i7e Pe/0e4.

*)/( 8</( <:/( +&/( )((/( Int).i7e Pe/0e4.le it is clear that relation 1ith co%1or$ers is ?uite good as nearl3 8<.D] .h .2. *)/( :'/( )8/( +/( '/( )((/( #1612a. *) :' )8 + ' )(( *)/( :'/( )8/( +/( '/( )((/( %a2id Pe/0e4. disagreed and )8.he s1--o/.isfied =i.)tation: 9rom the a.i012a/s Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree Total C5A6T 4!7 ): F/e31e405 Pe/0e4.TA"L= 4!7 ): !F6 sa. f/o6 65 0o(=o/De/s Pa/. ha0e no ans1er to this/ [. of the res ondents agree that the3 are satisfied 1ith su ort from co%1or$ers and onl3 )>.o0e ta.

i012a/s Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree Total F/e31e405 Pe/0e4.TA"L= 4!7)> Tabl$ "(&)i*@ P$&pl$ ($r$ (a-$ c&*c$r* &-$r &*$ a*& ($r a*' $*' & ($lp &*$ A*& ($r &# ($ r$"p&*'$* "C Pa/. *8 :) )+ + > )(( *8/( :)/( )+/( +/( >/( )((/( %a2id Pe/0e4.i012a/s F/e31e405 Pe/0e4.i7e Pe/0e4.i7e Pe/0e4.iesG Pa/. disagreed and )+. [>F] . agreedand onl3 ):. *8/( :)/( )+/( +/( >/( )((/( #1612a.isfied =i.)tation: 9rom the a.2.he /ef/esh6e4.o0e ta.le it is clear that in this organiAation eo le ha0e concern o0er each other as *8. #1612a. strongl3 agreed and :). neither agreed nor disagreed/ TA"L= 4!7 )8 !F6 sa. fa0i2i. %a2id Pe/0e4.h . *8/( 8'/( <8/( +>/( )((/( C5A6T 4!7)> Int).

o0e ta. </( *:/( :8/( <(/( )((/( [>1] . of res ondents disagreed and )>. neither agreed nor disagreed and onl3 *+. < )8 ** &: *( </( )8/( **/( &:/( *(/( %a2id Pe/0e4.Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree Total C5A6T 4!7)8 + *( &( *8 )> )(( +/( *(/( &(/( *8/( )>/( )((/( +/( *(/( &(/( *8/( )>/( )((/( +/( *+/( >+/( <>/( )((/( Int).h .i012a/s Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree F/e31e405 Pe/0e4. a4d 2140h /oo6 a4d . agreed/ TA"L= 4!7)' *e a/e -/o7ided =i.3 the com an3 as *8. </( )8/( **/( &:/( *(/( #1612a.le it is clear that the em lo3ees are not satisfied 1ith the refreshment facilities offered . strongl3 disagreed and &(.he5 a/e good Pa/.)tation: 9rom the a.2.he /es.i7e Pe/0e4.

strongl3 disagreed and &(. neither agreed nor disagreed and onl3 *:. &*/( *:/( &)/( :/( +/( )((/( #1612a. &* *: &) : + )(( &*/( *:/( &)/( :/( +/( )((/( %a2id Pe/0e4. of the res ondents disagreed and **.le it is ?uite e0ident that *:.Total )(( )((/( )((/( C5A6T 4!7)< Int). of the res ondents are satisfied 1ith the rest and lunch room ro0ided/ TA"L= 4!7)< The -a/Di4g s-a0e fo/ o1/ 7ehi02es a/e sa.i012a/s Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree Total F/e31e405 Pe/0e4. &*/( &'/( >'/( 8+/( )((/( [>2] .)tation: 9rom the a.isfa0.i7e Pe/0e4.o/5G Pa/.2.o0e ta.

&)/( 8*/( <&/( +>/( )((/( C5A6T 4!7)+ Int). aid fa0i2i.)tation: [>8] .2. ha0e neither agreed nor disagreed.o0e ta.i012a/s Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree Total F/e31e4 05 &) &) *) )* > )(( Pe/0e4.3 the com an3 as &).ies Pa/. of res ondents strongl3 disagreed and &*.he fi/s.2. of res ondents disagreed and onl3 )&.)tation: 9rom the a. &)/( &)/( *)/( )*/( >/( )((/( #1612a. of res ondents are satisfied 1ith the ar$ing facilities and *:.le it is clear that res ondents are not satisfied 1ith the ar$ing facilities ro0ided .i 7e Pe/0e4.C5A6T 4!7)< Int).isfied =i. TA"L= 4!7)+ !F6 sa. &)/( &)/( *)/( )*/( >/( )((/( %a2id Pe/0e4.h .

of res ondents disagree and )'.he o/ga4isa.h .o0e ta.i012a/s Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree Total F/e31e405 Pe/0e4. disagree and *). agreed and &). '/( )+/( :+/( <&/( )((/( C5A6T 4!B*( Int).o0e ta. of res ondents neither agreed nor disagreed.2. ' )* &( &: )' )(( '/( )*/( &(/( &:/( )'/( )((/( %a2id Pe/0e4.] . are satisfied 1ith the loan facilities/ TA"L= 4!7*) [>.io4.he/ -e/so4a2 =e2fa/e fa02i.le it is clear that em lo3ees are not satisfied 1ith the first aid facilities as more than >*. of res ondents neither agree nor disagree and onl3 )+.le it is ?uite clear that res ondents are not satisfied 1ith the loan facilities offered .isfied =i. strongl3 disagree) disagreed and onl3 )'. ( &). Pa/.9rom the a.ies offe/ed <5 . TA"L= 4!7*( Sa. of res ondents strongl3 disagree &(.i 7e Pe/0e4.he 2oa4 fa0i2i.ies a4d o.)tation: 9rom the a. '/( )*/( &(/( &:/( )'/( )((/( #1612a.3 the organiAation as &:.

2. fo/ .he =o/D ! do Pa/.)tation: 9rom the a.o0e ta. disagree and <.le it is e0ident that the res ondents are satisfied 1ith their salar3 as &+. neither agree nor disagree/ [>>] . agree and )>. Pe/0e4 Pe/0e4.! fe22 !F6 -aid a fai/ a6o14. *>. )> &+ *> )& < )(( )>/( &+/( *>/( )&/( </( )((/( )>/( &+/( *>/( )&/( </( )((/( )>/( >:/( '+/( +*/( )((/( Int).i012a/s Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree Total C5A6T 4!7*) %a2id #1612a. .i7e F/e31e405 Pe/0e4. strongl3 disagree. strongl3 agree/ !nl3 C&.

o0e ta.io4 Pa/. *'/( :&/( )&/( +/( </( )((/( *'/( '(/( <&/( +*/( )((/( Int).le it is ?uite clear that em lo3ees are satisfied 1ith their chances for romotion as :&. Pe/0e4.i7e Pe/0e4. strongl3 disagree.i012a/s Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree Total C5A6T 4!7** F/e31e405 Pe/0e4. neither agree nor disagree/ [>=] . agree and *'.)tation: 9rom the a.TA"L= 4!7** !F6 sa. )&.isfied =i. *' :& )& + < )(( *'/( :&/( )&/( +/( </( )((/( %a2id #1612a. disagree and <.he 0ha40es fo/ 65 -/o6o.2. strongl3 agree/ !nl3 +.h .

disagree and :. *'/( 8:/( +(/( +8/( )((/( Int). *'/( &'/( *8/( 8/( :/( )((/( #1612a. strongl3 disagree. strongl3 agree/ !nl3 8.o0e ta.)tation: 9rom the a.he/ o/ga4iza.le it is ?uite clear that the salar3 in this organiAation is at ar to the industr3 as &'.o .2. neither agree nor disagree/ [>?] .TA"L= 4!7*& The sa2a/5 =e /e0ei7e a/e good as o. agree and *'.i7e Pe/0e4.io4s offe/ -a5 . *' &' *8 8 : )(( *'/( &'/( *8/( 8/( :/( )((/( %a2id Pe/0e4.i012a/s Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree Total C5A6T 4!7*& F/e31e405 Pe/0e4.hei/ e6-2o5ees Pa/. *8.

)+/( :*/( *)/( ))/( '/( )((/( #1612a . )+/( 8)/( <*/( +&/( )((/( Int). disagree and '. neither agree nor disagree.isfied =i. strongl3 agree/ !nl3 )).i012a/s Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree Total C5A6T 4!7*: F/e31e405 Pe/0e4.he o/ga4iza.i7e Pe/0e4. )+ :* *) )) ' )(( )+/( :*/( *)/( ))/( '/( )((/( %a2id Pe/0e4.)tation: 9rom the a.i7e Pe/0e4.3 the organiAation as :*. strongl3 disagree.o0e ta.enefits ro0ided . *).he a22o=a40es -/o7ided <5 . agree and )+.he o/ga4iza. %a2id Pe/0e4.i012a/s F/e31e405 Pe/0e4. #1612a.TA"L= 4!7*: !F6 sa.io4a2 goa2s Pa/. [>@] .i7a.io4 Pa/. TA"L= 4!7*> ! fee2 65 <oss 6o.2.e 6e .o a0hie7e .h .le it is clear that the em lo3ees are satisfied 1ith the allo1ances and other .

es 6e .le it is e0ident that em lo3ees . . strongl3 agree/ **.i7a.)tation: 9rom the a.oss are moti0ating to achie0e organiAational goals as &&.Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree Total C5A6T 4!7*> )) && *> ** + )(( ))/( &&/( *>/( **/( +/( )((/( ))/( &&/( *>/( **/( +/( )((/( ))/( ::/( 8+/( +)/( )((/( Int). agree and )). disagree this is ?uite high com ared to other factors and +. %a2id Pe/0e4.i6es =he4 iF6 4o.i012a/s F/e31e405 Pe/0e4.o0e ta. neither agree nor disagree/ TA"L= 4!7*8 M5 s1-e/7iso/ 6o. [>D] .2.i7 e Pe/0e4.o i40/ease 65 effi0ie405 a. strongl3 disagree and *>. #1612a.i7e Pa/. -/od10.

*8 &+ )' )( < )(( *8/( &+/( )'/( )(/( <//( )((/( %a2id Pe/0e4. strongl3 agree/ !nl3 '.oss moti0ates the em lo3ee 1hen he is un roducti0e and hel him to .io4 Pa/.Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree Total C5A6T 4!7*8 )< :: )< )& ' )(( )</( ::/( )</( )&/( '/( )((/( )</( ::/( )</( )&/( '/( )((/( )</( 8*/( <(/( +&/( )((/( Int).disagree.e roducti0e as ::.o0e ta. *8/( &+/( )'/( )(/( </( )((/( #1612a.2.)tation: 9rom the a.hi4 .i012a/s Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree Total F/e31e405 Pe/0e4. agree and )<.his o/ga4iza. *8/( 8>/( <*/( +*/( )((/( [=F] . neither agree nor disagree/ TA"L= 4!7*' #o6614i0a.io4 see6s good =i. strongl3 disagree and '.i7e Pe/0e4. )<.le it is e0ident that em lo3ees .

strongl3 agree/ !nl3 )(.2. disagree and <. neither agree nor disagree/ [=1] .o0e ta.le it is clear that communication seems good in this organiAation as &+. strongl3 disagree/ )'.)tation: 9rom the a. agree and *8.C5A6T 4!7*' Int).

strongl3 disagree and )'. neither agree nor disagree/ [=2] .o 6e Pa/.s a/e eC-2ai4ed 02ea/25 .o0e ta.TAB"E NO: 2@ *o/D assig46e4. agree. )' :) )> )' )( )(( )'/( :)/( )>/( )'/( )(/( )((/( %a2id Pe/0e4.le it is e0ident that res ondents are ?uite ha 3 1ith the 1a3 1or$ assignments are eD lained as :).i7e Pe/0e4. )'/( :)/( )>/( )'/( )(/( )((/( #1612a. strongl3 agree/ !nl3 )(.i012a/s Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree Total #HART NO: 2@ F/e31e405 Pe/0e4. agree and )'.)tation: 9rom the a. )'/( ></( '&/( +(/( )((/( Int). )>.2.

i012a/s Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree Total #HART NO: 2E F/e31e405 Pe/0e4.)tation: 9rom the a. )+ &< *( ): + )(( )+/( &</( *(/( ):/( +/( )((/( %a2id Pe/0e4. as &<. )+/( >'/( ''/( +)/( )((/( Int). *(. strongl3 disagree and ):.le it is clear that em lo3ees lo0e their -o.2. neither agree nor disagree/ [=8] . disagree. strongl3 agree/ !nl3 +.TAB"E NO: 2E I l&-$ m? . )+/( &</( *(/( ):/( +/( )((/( #1612a.o0e ta. agree for this ?uestion and )+.i 7e Pe/0e4.&b a*' & )&r+ i* (i" &r@a*i%a i&* Pa/.

is meaningful for them as :(. agree and *>.le it is clear that res ondents feel that their -o.TAB"E NO:>.)tation: 9rom the a.i012a/s Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree Total #HART NO:>. strongl3 disagree. strongl3 agree/ !nl3 '. *> :( )8 ' )* )(( *>/( :(/( )8/( '/( )*/( )((/( %a2id Pe/0e4. neither agree nor disagree [=.2. )8.o0e ta. *>/( 8>/( <)/( <</( )((/( Int). F/e31e405 Pe/0e4. M5 =o/D 2ife is 6ea4i4gf12 Pa/. *>/( :(/( )8/( '/( )*/( )((/( #1612a.] .i 7e Pe/0e4. disagree and )*.

disagree.o0e ta.io4a2 goa2s Pa/. 65 =o/D is 7a21a<2e i4 a. *>/( '*/( <:/( +)/( )((/( Int).ai4i4g 65 o/ga4iza. *> :' )* ' + )(( *>/( :'/( )*/( '/( +/( )((/( %a2id Pe/0e4.i012a/s Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree Total #HART NO:>) F/e31e405 Pe/0e4. neither agree nor disagree/ [=>] .. strongl3 disagree/ !nl3 +.)tation: 9rom the a.ha.i7 e Pe/0e4.uting for organiAational goals as :'. agree and *>. )*.TAB"E NO:>) ! 0o4side/ . strongl3 disagree and '. is contri. *>/( :'/( )*/( '/( +/( )((/( #1612a.le it is ?uite clear that most res ondents feel that their -o.2.

14i. disagree !nl3 )&.2.le it is ?uite clear that res ondents ha0e ade?uate o ortunit3 to use their a.TAB"E NO:>2 ! ha7e ade31a. neither agree nor disagree/ [==] . )* &( *: *) )& )(( )*/( &(/( *:/( *)/( )&/( )((/( %a2id Pe/0e4.o 1se 65 a<i2i.5 Pa/.o0e ta. )*/( &(/( *:/( *)/( )&/( )((/( #1612a.i7e Pe/0e4.e o--o/. agree and )*.)tation: 9rom the a.5 .i012a/s Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree Total #HART NO:>2 F/e31e405 Pe/0e4. strongl3 disagree and *). )*/( :*/( 88/( <'/( )((/( Int).ilit3 as &(. disagree and *:.

TAB"E NO: >> O7e/a22 !F6 sa.h 65 Ho< Pa/. Strongl3 agree Agree 4either agree nor Disagree Disagree Strongl3 disagree To.a2 *) >( )> )* * )(( *)/( >(/( )>/( )*/( */( )((/( *)/( >(/( )>/( )*/( */( )((/( *)/( ')/( <8/( +</( )((/( #HART NO:>> Int). %a2id Pe/0e4. neither agree nor disagree/ [=?] . agree and *). strongl3 agree/ !nl3 * . disagree and )>.)tation: 9rom the a.2. #1612a.i7e Pe/0e4.isfied =i.i012a/s F/e31e405 Pe/0e4.o0e ta. strongl3 disagree and )*.le it is e0ident that !0erall satisfactions of the res ondents are good as >( .

. De/ree of 7reedom Mena S-uare 7 atio Si/nifi*a nt %et+een Iroup.ent. +ith re/ard to En"ironment and nature of +or. re. experien*e /roup.>D1 . . experien*e /roup. fa*tor Tabl$ N&= 14 E*-ir&*m$* a*' Na ur$ &# 3&r+" ANO2A Sour*e of 5ariation Sum of S-uare. fa*tor. .81@ TOTAL [=@] ..?=1 Bithin Iroup. +ith re/ard to En"ironment and nature of +or. . of "ariou.i/nifi*ant differen*e amon/ re.i.i/nifi*ant differen*e amon/ re. of 5arian*e. H/= 2here i.@ .pondent.1=@ 19!<6: D> . of "ariou. .ult obtained +hile *arryin/ out the &naly. the "ariou. no .pondent.1. 8F.ONE 3AY ANO2A &<G5& 2able9 &<G5& 2able repre. H9= 2here i.=> .

i/nifi*ant inferen*e amon/ re.I* $rpr$ a i&*= Sin*e the . no . /reater than F.i. +hi*h .i.' there i.F> a**ept null hypothe.i/nifi*ant differen*e i.. of "ariou. experien*e +ith re.pe*t to en"ironment and nature of +or. [=D] .ay.pondent. and re!e*t alternate hypothe.

i/nifi*ant differen*e amon/ re. and *ollea/ue. and *ollea/ue. /reater than F.hip +ith .uper"i.2?8 2@= Bithin Iroup. +ith re/ard to the fa*tor elation.i. 22.or. of "ariou.F> a**ept null hypothe. Experien*e /roup. +hi*h .' there i.. .1DD . and re!e*t alternate hypothe.i.hip +ith .H9= 2here i.pondent. no .ay.28= TOTAL 51!6<7 I* $rpr$ a i&*9 Sin*e the . of [?F] . .8FF 1. Tabl$ N&= 16 R$la i&*"(ip )i ( "up$r-i"&r" a*' c&ll$a@u$"= ANO2A Sour*e of 5ariation Sum of S-uare. experien*e /roup. De/ree of 7reedom Mena S-uare 7 atio Si/nifi*a nt %et+een Iroup. no .. 1.uper"i.pondent.8?= D> .pondent.i/nifi*ant differen*e amon/ re. of "ariou.or. +ith re/ard to the fa*tor elation. .i/nifi*ant differen*e i.! H/= 2here i.i/nifi*ant differen*e amon/ re.

i/nifi*ant differen*e amon/ re. no . and *ollea/ue..pe*t to .pondent.8F2 [?1] ..uper"i.=DD D> .. experien*e /roup.hip +ith H9= 2here i. +ith re/ard to the fa*tor Belfare fa*ilitie. experien*e +ith re. De/ree of 7reedom Mena S-uare 7 atio Si/nifi*a nt %et+een Iroup. 1. . of "ariou. .?. of "ariou.1 .! elation."ariou. Tabl$ N&= 17 3$l#ar$ #acili i$" ANO2A Sour*e of 5ariation Sum of S-uare. H/= 2here i..1 .i/nifi*ant differen*e amon/ re. 2@.or.pondent.8> 1. experien*e /roup. +ith re/ard to the fa*tor Belfare fa*ilitie.22? Bithin Iroup.

experien*e +ith re. I* $rpr$ a i&*= Sin*e the .F> a**ept null hypothe.TOTAL 19!449 . +hi*h . experien*e /roup.. of "ariou.pe*t to +elfare fa*ilitie. and re!e*t alternate hypothe. of "ariou. /reater than F.pondent. experien*e /roup. +ith re/ard to the fa*tor (ay and (romotion H/= 2here i.i.i.pondent.i/nifi*ant differen*e i. of "ariou.pondent. no .. .i/nifi*ant differen*e amon/ re. +ith re/ard to the fa*tor (ay and (romotion Tabl$ N&= 1< Pa? a*' Pr&m& i&* ANO2A Sour*e of Sum of De/ree of Mena 7 atio Si/nifi*a [?2] .i/nifi*ant differen*e amon/ re.ay. H9= 2here i.i/nifi*ant differen*e amon/ re. no .' there i.

i/nifi*ant differen*e amon/ re.i/nifi*ant differen*e i. /reater than F.@ .F> a**ept null hypothe.8=D TOTAL 1:!/76 . 8.1.pondent. no . experien*e +ith re. 7reedom S-uare nt %et+een Iroup.F@2 Bithin Iroup. of "ariou.F1? D> . and re!e*t alternate hypothe.. I* $rpr$ a i&*= Sin*e the .18> . 8>. [?8] .i.5ariation S-uare.ay.pe*t to (ay and promotion. +hi*h .' there i.?@? 2.i. .

8. .1FF D> . Tabl$ N&= 1: C&mmu*ica i&* a*' M& i-a i&* ANO2A Sour*e of 5ariation Sum of S-uare. TOTAL 16!91< .pondent. +ith re/ard to the fa*tor 3ommuni*ation and Moti"ation. De/ree of 7reedo m Mena S-uare 7 atio Si/nifi*ant %et+een Iroup. . of "ariou.. no .i/nifi*ant differen*e amon/ re.=>2 . of "ariou. H/= 2here i.28.=2? Bithin Iroup. ..i/nifi*ant differen*e amon/ re.H9= 2here i. I* $rpr$ a i&*= [?.] . D8? . experien*e /roup. +ith re/ard to the fa*tor 3ommuni*ation and Moti"ation.28.pondent. experien*e /roup.

1.i.. +ith re/ard to 1ob 7a*tor.8? . ANO2A J&b #ac &r Sour*e of 5ariation Sum of S-uare. and re!e*t alternate hypothe. of "ariou.8=F D> .pondent. De/ree of 7reedom Mena S-uare 7 atio Si/nifi*ant %et+een Iroup.8>D . experien*e /roup. +ith re/ard to 1ob 7a*tor.i/nifi*ant differen*e amon/ re. .ay.i/nifi*ant differen*e amon/ re.@=? . Tabl$ N&= 1.1. /reater than F. [?>] .. H/= 2here i. . H9= 2here i. experien*e +ith re. of "ariou.i/nifi*ant differen*e amon/ re...pe*t to *ommuni*ation and moti"ation.pondent. 8D.i/nifi*ant differen*e i. no . no .i.@? Bithin Iroup.' there i. of "ariou.Sin*e the . +hi*h .F> a**ept null hypothe.. experien*e /roup.pondent.

+hi*h . I* $rpr$ a i&*= Sin*e the .pe*t to 1ob fa*tor.i/nifi*ant differen*e amon/ re. [?=] .: .i/nifi*ant differen*e i.TOTAL 49!<. no ..F> a**ept null hypothe.pondent.ay. experien*e +ith re. /reater than F. and re!e*t alternate hypothe.i. of "ariou.i.' there i.

no . no .i/nifi*ant differen*e amon/ re.pondent. &/e /roup.: ..i.FFD .' there i. +ith re/ard to 1ob 7a*tor. /reater than F.FF.?DF D? .pe*t to 1ob fa*tor. and re!e*t alternate hypothe.FF? 2 . of "ariou.pondent. . De/ree of 7reedom Mena S-uare 7 atio Si/nifi*a nt %et+een Iroup.i/nifi*ant differen*e amon/ re.H9= 2here i. +ith re/ard to 1ob 7a*tor. of "ariou.DD1 Bithin Iroup. [??] . . I* $rpr$ a i&*= Sin*e the .F> a**ept null hypothe. &/e /roup...i.ay..i/nifi*ant differen*e amon/ re. a/e /roup.pondent. H/= 2here i. Tabl$ N&= 49 ANO2A J&b #ac &r Sour*e of 5ariation Sum of S-uare.F. of "ariou. . .21 TOTAL 49!<.. +hi*h .i/nifi*ant differen*e i. +ith re.

F8= 1 ..pondent. of "ariou.: . of "ariou. /ender. +ith re/ard to 1ob 7a*tor..pondent. De/ree of 7reedom Mena S-uare 7 atio Si/nifi* ant %et+een Iroup.F@= .i/nifi*ant differen*e amon/ re.F8= . Tabl$ N&= 4/ ANO2A J&b #ac &r Sour*e of 5ariation Sum of S-uare.i/nifi*ant differen*e amon/ re. +ith re/ard to 1ob 7a*tor. .. /ender. H/= 2here i.?=2 D@ . .F.H9= 2here i. [?@] . .. no .1= TOTAL 49!<.??F Bithin Iroup.

of "ariou.i/nifi*ant differen*e amon/ re. /ender.F> a**ept null hypothe.pe*t to 1ob fa*tor.ay. no .i. and re!e*t alternate hypothe.I* $rpr$ a i&*= Sin*e the . [?D] . +hi*h . /reater than F.i/nifi*ant differen*e i.' there i. +ith re..i.pondent.

3H&(2E : > 7I<DI<IS 4 SHIIES2IG<S [@F] .

5!99 4!79 1!4799 !66469 /!99 4!99 5!1.99 !759:.9 /99 /!59 4!49 5!6499 !67/<4 J&b #ac &r" [@1] . /!56 4!99 5!6<56 !6..79 !66<49 /99 R$la i&*"(ip )i ( "up$r-i"&r" a*' c&ll$a@u$" /99 3$l#ar$ #acili i$" /99 Pa? a*' pr&m& i&* /99 C&mmu*ica i&* A m& i-a i&* /!99 1!:9 5!1759 !4:<. 2 D$"crip i-$ S a i" ic" Earticulars N Mi*imum MaDimum M$a* S '! D$-ia i &* E*-ir&*m$* a*' *a ur$ &# )&r+ /99 /!49 4!59 5!4.4.CHAPTER.

in/ fa*ilitie. are not pro"ided +ith proper +elfare fa*ilitie.uperior. of pro!e*t experien*e in IKK & Ho. 2he e. thatC. relation.8= i. +hy mo. their mean "alue i. their mean "alue i. -ue.u//e.pondent.e mo. the mean "alue i.ati. the rea.fied +ith their !ob a.onable a.o need to be impro"ed be*au. al.ati.o /ood a. 2he (ay and promotion a*ti"itie. pro"ided by the or/aniEation are not /ood thatC. fa*tor.t room fa*ilitie. and *ollea/ue.pondent.tati.>. +hi*h i. are -uite /ood a. 2he refre.9 • • 2he re.t of the employee.pondent..>?..fied +ith the en"ironment and nature of +or.ati.hment fa*ilitie. 2. or/aniEation i..pital' I +ould li. rea. +hi*h i. to deri"e . -uite hi/h at 8.on the mean "alue i. u.6!/ Fi*'i*@" 2he de. their mean "alue i. a. di. in the ho.= le"el. by their .ti*. an a/reeable le"el. table help. 7a*tor.*ripti"e . 2. 2.pondent. 2he e. di. 2he e.tion.pital are not /ood and they are not . an a/reeable le"el.tion.ati.a/ree +ith thi. [@2] . 2he *ommuni*ation and moti"ation of employee.a/ree le"el.t re..pondentC. in thi.>F 2he re.fied on thi.fa*tion le"el of Employee. are . on "ariou.uperior. near to 2.ati. are o"erall . are al. or/aniEation i. in thi.e to /i"e the follo+in/ . 2he (ar. • • • • • • • 6!5 Su@@$" i&*"= 7rom my t+o month. their mean "alue i. 2.fied +ith the lun*h fa*ilitie. are di.hip +ith the . fa*tor.

ideration e.e a *han*e to employee. thi..in/ area • (ro"ide moti"ation' trainin/ and "alue added . to expre.e.e.ent re.pital' .fied +ith the a"ailable refre.hment fa*ilitie. . pro"ided by the ho. are not .eriou. into a**ount for better produ*ti"ity of the employee.pital mana/ement ta. • Ho.. monthly' -uarterly or yearly. into *on.pital .• e.ati. e"aluation of employee. their "ie+.pondent. [@8] .o the authority al.er"i*e.t room fa*ilitie.ly • • 2he employee.in/ fa*ilitie. and problem fa*in/ in +or.ati. are not . in the ho.ear*h 4 • 3ondu*t +or.a/reein/ +ith their pre.pondent.' idea.o loo. for impro"e the produ*ti"ity and effi*ien*y of the employee.pital authority' . thi.o the ho.tron/ly di. in the ho.fied +ith the par.pital mana/ement ta..hould /i"e more important to de"elopment e. • Ma. are . into thi.pital. 2he ho.

] .3H&(2E := 3G<30HSIG< [@.

Super"i. are related to the !ob under *ondition +ith .ati.fied +ith their !ob and +or.or. ho. the amount of a/reement bet+een oneC. hi.ati.CONCLUSION 1ob Sati.ati.ed by an employee. 1ob Sati.. +ith +hi*h the employee "ie+.e. a"ailable *anteen fa*ilitie. and fair treatment by employer In IKK & International ho. et*.ati. the re.pital employee. the fa"orablene.in/ fa*ilitie. are .. .' .fa*tion. that the !ob pro"ide. +a/e.o*ial relation on the !ob' prompt .fa*tion i. 2he nature of oneC... of employment' *ondition. attitude.' re. %ut other+i.fa*tion influen*e.e' the.ome *a. nearly >FL of employee. [@>] . oneC.. In a narro+ . 1ob Sati..e attitude.e.u*h a. /eneral life . it *ome. a part of life ..fa*tion i. of +or. en"ironment of !ob i.ati. and par. or un:fa"orablene.fa*tion f employee. an important part of life a.pital if +e loo.fa*tion..e. expe*tation of the !ob and the re+ard.ult of "ariou.ettlement of /rie"an*e.e the ta.t room fa*ilitie.in/ en"ironment. +or.pe*ifi* fa*tor. po. into o"erall .fa*tion' thu. In thi.' i.. are fully .u*h . 1ob Sati.en.fied +ith their !ob expe*t . It expre.

olution for the problem +hi*h I ha"e mentioned abo"e. +ith that al.tri*t a. a*hie"ed a +ell po.tin/ui.pital ha.ition in 3ali*ut Di.u**e.fie.er"i*e. in #erala +ith it.pan of time the IKK & Ho. .pital [@=] .pital mana/ement +ill find out a /ood .hable .a. I +i.hort .ure that the in future the ho.h e"ery . to the ho. Bithin .. It . are in ri/ht manner and al.i/nment to the ea*h +or. +ell a.o.ati. di.o they are .er..

Satisfaction and Eroducti0it3 !rganiAation "eha0ior % % % % 5os 6o.BIBLIO0RAPHY T$D B&&+"= Jo. Satisfaction and . satisfaction Jo.oti0ation Jo.es: 111/humanlin$s/com 111/1i$i edia/org ANNE8URE Qu$" i&**air$ EA " u'? &* J&b Sa i"#ac i&* &# Empl&?$$" i* IQRA INTERNATIONAL HOSPITALF [@?] .ert 5o oc$ Linda =0ans Suresh Sri0ast0a 9red Luthans ital & 5ealth Ser0ice % American College 5os ital Administration Administration *e<si.

.t... Department9 ..... *lease res ond candidl! to the (uestions.. for !our time and artici ation..... Monthly In*ome9 %elo+ e.. Vellimadukunnu..... &/e9 PPPPPP 8...9 Married (o....... Confidentialit! of !our o inions + %ie's 'ould $e maintained. Edu*ation Kualifi*ation9 Hnder Iraduation =........ Iender9 Male 7emale >.D... Ins ite of !our $us! schedule.. 1F'FFF 1F'FFF: 2FFFF 2F'FFF:8FFFF &bo"e 8F'FFF >.... Thank !ou.. ..e fill the follo+in/ Detail...As art of m! academic course curriculum of ""A.. student of JDT Islam College of Arts & Science. in ad%ance.............9 (Please wherever applicable) 1.. &ere I ha%e made an attem t $! designing the follo'ing sur%e! (uestionnaire...... Marital Statu.....t Iraduation Hnmarried [@@] .......Ratheesh.I am Mr. This sur%e! should take a ro)imatel! 10 minutes of !our time to com lete..... (lea.. <ame9 PPPPPPPPPPPPPPPPPPPPPPPPPPPPPP PP 2.. I am doing this ro#ect.. It is o$ser%ed that the o%erall JOB SATISFACTION of this organisation and to hel s the managers in their lanning and decision making rocess..

fa*tory 6 I feel I ha"e too mu*h +or. I am expe*ted to do on !ob i. year. [@D] .. 2:8 year. 7a*tor.ati.9 $(lea. Bor.or' E&-%ro&m(&* a&! &a*ur( o.ati. +or' N$i ($ r a@r$$ *&r 'i"a@r $$ S. pro"ided in my +or. are *on"enient for me 5 1 ICm happy +ith my +or. S r&* @l? a@r$$ A@r$$ Di"a@r $$ S r&*@l ? Di"a@r $$ / 2he amount of +or.onable.) . belo+.<o (arti*ular.afety mea. (lea. of experien*e9 0e. than 1 year 1:2 year.?.in/ hour. pla*e.e in the boxe. to do 7 ICm . 8:. abo"e year.e Indi*ate Aour 0e"el Gf &/reement In 3onne*tion Bith 5ariou. Aear. in the offi*e are .ure. pla*e 4 2he li/htin/ and other arran/ement. rea.fied +ith the .

hip .ati.or i.or i.uper"i. A@r$$ < My relation. *ordial +ith my : My .uper"i.< o su/(r-%sors a&! 0oll(a1u(s2 S r&* @l? a@r$$ N$i ($ r a@r$$ *&r 'i"a@r $$ Di"a@r $$ S r&*@l? Di"a@r$$ (arti*ular. not partial . .ider.R(la*%o&s %/ +%* Sl. my idea.upport from my *o:+or. // (eople here ha"e *on*ern for one another and tend to help one another Belfare 7a*ilitie.fied +ith the .or *on..ion /9 ICm .uper"i.er.in/ de*i.ar( Fa0%l%*%(s [DF] .(l. My . too +hile ma.

Sl. <o (arti*ular. and other per. Pa# a&! /romo*%o& S. S r&*@l ? a@r$$ A@r$$ N$i ($ r a@r$$ *&r 'i"a@r $$ Di"a@r $$ S r&*@l ? Di"a@r$ $ /5 ICm .t aid fa*ilitie. /7 ICm . pro"ided for our /4 "ehi*le. offered by or/ani.< o (arti*ular. S r&*@l ? a@r$$ A@r$$ N$i ($ r a@r$$ *&r 'i"a@r Di"a@r $$ S r&*@l ? Di"a@r$ [D1] .t and lun*h room and they are /ood 2he par.ati.in/ fa*ilitie. are .ati.ati.ati.fied +ith the 0oan fa*ilitie.fied +ith refre.fa*tory /6 ICm .ation.fied +ith the fir.hment fa*ilitie. the /1 Be are pro"ided +ith the re.onal +elfare benefit.

alarie. pro"ided by my or/aniEation 59 Commu&%0a*%o& a&! mo*%-a*%o&2 N$i ( $r a@r$$ *&r 'i"a@ r$$ S r&*@l ? Di"a@r$ $ Sl.<o (arti*ular. ICm . for /: promotion /. 2he . I do ICm .. S r&* @l? a@r$$ A@r$$ Di"a@ r$$ 21 I ha"e ade-uate information a"ailable +hi*h enable me to [D2] . pay to their employee.ati. +e re*ei"e are /ood a.fied +ith my *han*e. other or/aniEation.$ $$ /< I feel ICm bein/ paid a fair amount for the +or.ati.fied +ith the allo+an*e.

i/nment.. 54 or/aniEation 56 Bor. i. a. +hen ICm not produ*ti"e 3ommuni*ation .do my !ob +ell! I feel that my %o. meanin/ful I *on.eem /ood +ithin thi. me to in*rea. life i. "aluable in attainin/ my or/aniEational 5< 5: [D8] .a0*ors2 Sl.ider that my +or. or/aniEation My +or. moti"ate me to a*hie"e the or/aniEation /oal 55 51 My . A@r$$ Di"a@ r$$ 57 I lo"e my !ob and to +or. in thi. explained *learly to me are Jo3 .<o S r&*@ l? a@r$$ N$i ( $r a@r$$ *&r 'i"a@r $$ S r&*@l? Di"a@r$ $ (arti*ular.or moti"ate..uper"i.e my effi*ien*y at time.

..... (arti*ular..fied +ith my !ob 5.... I ha"e ade-uate opportunity to u..] . Car$$r Opp&r u*i ? C&mp$*"a i&* R$)ar' L$a'$r"(ip C&mmu*ica i&* 0ap 3omment > = Date9 .../oal. -i$)" a*' &pi*i&* GMa*'a &r? & )ri $H Sl.....e my ability G"erall' ICm ..... 19 A*? & ($r "u@@$" i&* a*' r$mar+".< o 1 2 8 . Si/nature [D......ati....

[D>] .(la*e9 ............................

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