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Joshua Greenberg

4310 Craig Avenue Charlotte, NC 28211 704.918.6669 PROFESSIONAL PROFILE: o o Demonstrated track record of success in high profile, fast-paced environments both domestic and abroad, including Fortune 500 companies, federal government agencies and United States military branches. Proven ability to complete complex, multi-tiered, cross-business-unit projects by using existing infrastructure, new technology and team synergies while minimizing downtime, streamlining processes, and increasing efficiency. Top tier people management skills, holding trust and relationship building as a major focus area. Consensus builder with attention to top to bottom organizational needs. Proficient in the architectural design, deployment and management of vendor and open-source solutions to create reliable, cost-effective and scalable technology solutions. Experienced with incorporating best practices of process management and software deployment -including research, planning, design, testing and release -- within enterprise-class IT infrastructures.

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EXPERIENCE: 2008- CURRENT IBM/Global Technology Services, Armonk, NY Education and Skills Leader, Workplace Services o Responsible for the development of content generation and delivery of education targeted at sales and technical sales audiences globally. o Managed and maintained skill assessment data Program Leader, SO Programs and Enablement o Leader and focal point for ITS Data Center Services global enablement activity. Service lines include server, storage, middleware, site & facilities, and affinity services. Directly involved with SO and ITS executives as well as the global program office to formulate enablement strategy and steady state field support operations for global operating units. o Led enablement component for key strategic play revamping how the Global Technology Services business operates blending consultative led offerings with steady state management and outsourcing arms o Continued to spearhead the evolution of the SO Enablement program to cover middleware and mainframe offering adoption into SO. o Manage and develop program tracking assets utilized in the development of both customer win plan design and executive financial health reporting of high visibility go to market strategy. Program Manager, ITS/SO Enablement o Develop go to market strategy to enable Information Technology Service offerings for the Strategic Outsourcing business unit. Defined sales collateral, technical sales material, and delivery requisites to ensure compliance with IBM business rules o Working with global sales, delivery, and technical solution leaders, defined criteria for successful adoption of ITS assets into the SO business covering the entire sales lifecycle to ensure ready adoption o Interacted with senior executives spanning both operating units to ensure acceptance and compliance. Delivery Manager o Supply services delivery oversight for Novus IP and storage consulting engagements globally o Manage deployment schedules and ensure deliverables are provided to the highest standards. o Provide human resource management, including career development and mentoring for a staff of 17. o Generate Statements of Work (SOW) & Documents of Understanding (DOU)

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Manage customer relationships: scope & resources, delivery planning, and escalations. Engage cross competency business units to ensure best of breed solutions delivered on time and on budget.

2006 2008 Senior Solutions Specialist, Symantec Corporation o Provide design recommendations for High Availability solutions utilizing both the Symantec software suite as well as existing solutions from various industry vendors o Implement the Symantec high availability product suite o Mentor new members of consulting staff by providing consulting strategies, business practice, on the job training 2004 2006 Engagement Consultant, Global Solution Services, Hitachi Data Systems o Recommend solutions for use in the implementation, expansion or optimization of disaster recovery and business continuity o Architect and execute disk array migrations o Perform workload analyses for use in strategic replication solutions utilizing TrueCopy and ShadowImage. 2003 - 2004 Infrastructure Management Leader, Corporate Global Operations, General Electric Company o Co-Authored DR/BC plan for CIS Shared Services Middleware infrastructure o Built and directed a new team to implement new corporate technical standards o Member of CIS IT Standards Steering Committee o Architectural leader for infrastructure changes and maintenance for all CIS Shared Services environments 2001 2003 Staff Consultant, VERITAS Software Corporation o Architect, configure, test, verify and optimize VERITAS High Availability solutions for global clients o Assess client infrastructures. Ensure that proposed architectures aligned with business and IT goals 2000 2001 Sr. Systems Engineer, (Cyberian Outpost, Inc.), Kent, CT Core Competencies: o Program & Resource Management, Infrastructure Analysis, Risk Assessment, Disaster Recovery & High Availability Design and Implementation, Deployment Process Planning Technical Training: o VERITAS Cluster Server, Foundation Suite, Volume Replicator, Global Cluster Manager, SanPoint Control o Hitachi Data Systems: Replication Fundamentals, Advanced Replication, Lightning 9980V o Cisco Certified Network Administration o Sun Microsystems, Solaris 7 System Administration o Microsoft Certified Solutions Engineer (MCSE) Professional Certifications: o VERITAS Certified Professional, High Availability o Cisco Certified Network Associate, September 2000 Formal Education: o Clemson University, Architecture, 1991-1993 o Framingham Community College, General Studies, 1994 o University of Massachusetts, Amherst, Communications, 1996-1997

Professional Education: o General Electric, Six Sigma Green Belt Program