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Better Internet at a better value. Upgrade today.

Get faster Internet speeds for as low as

Special offer for valued Internet customers.


more per month for 1 year

No long-term contract required

Upgrade today and see the difference. Were so sure your experience will be better, we guarantee it with our 30-day money-back guarantee.

See reverse for details.

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The powerful network you need. The better Internet experience you want. Upgrade today.

Get faster Internet speeds for as low as



Ultimate Internet
Stream movies and TV sho Performance to handle all your laptops, tablets and smartphones at the same time without interruption Access up to 150,000 FREE WiFi hotspots across the country FREE Home WiFi connect multiple devices at the same time

more per month for 1 year

No long-term contract required

Upgrade your Internet today.


Thirty-day money-back guarantee is applicable to standard installation and monthly service charges only. Return of all leased equipment required before refund can be issued. Lease of a modem or purchase of an approved modem required for Internet service. Currently approved modems can be found at Offer expires 9/18/13 and is available to current residential Turbo and Extreme Internet customers; offer may not be combined. By enrolling in this promotion, customer agrees to be bound by the terms of TWCs Subscriber Agreement which can be found at Additional charges apply for equipment, installation, taxes, fees and activation fee. After promotional period, regular monthly rates will apply. Actual speeds may vary. Subject to change without notice. Some restrictions apply. Free home WiFi is available to customers with Time Warner Cable Turbo Internet or higher. Access to WiFi hotspots is available to customers with Time Warner Cable Standard Internet or higher. Coverage is not available in all areas. Time Warner Cable and the eye/ear logo are trademarks of Time Warner Inc. Used under license. All other trademarks are property of their respective owners. 2013 Time Warner Cable Enterprises LLC. All rights reserved. U29 SS7DF00X

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Page 1 of 2 Customer service Call us anytime 1-877-566-4892 Visit us at

Due date Service period

Account number 202-109936101-001 Customer code 4754

Amount due


08/25 - 09/24


Service address Sidney L Graham Jr 581 Westmoreland Rd Columbia SC 29229-0000

Beginning with this bill period, the Internet Modem Lease will be $5.99. If you are currently receiving a promotional price, your price may not be affected at this time. Did you know that with our TWC TV@ app you can now make any device a TV, in and out of you home? Download the app for FREE or go to and watch Live TV on up to 300 channels plus On Demand movies and shows wherever you are. Did you know as a Time Warner Cable customer you can win free tickets to exclusive events, sports, concerts, premieres and more? Visit to enter for your exclusive access. Did you know you only need one login for easy access to your accounts, Live TV, DVR, On Demand, WiFi and more? Just visit to sign up for a TWC ID. Did you know our MY Movet specialists can help make sure you stay connected and never miss a beat. Call us today at 1-855-TWC-MOVE. Did you know you can sign up for free Paperless Billing? Just visit with your customer code to get started. Did you know you can now get all your entertainment, news and information - plus your email - on our new portal, TWC Central? Visit every day.

Previous balance & payments Previous balance Payments Current month Current monthly services Credits/fees Taxes and fees Total due on 09/06/13

166.58 -166.58

153.87 39.99 14.91 $208.77

Thank you for choosing Time Warner Cable and for allowing us to provide you with the best entertainment and communication services.
Please detach and enclose this coupon with your payment.

3347 PLATT SPRINGS ROAD WEST COLUMBIA SC 29170 Payment due date

** Please allow 7 - 10 days for delivery and payment processing. See reverse side for more convenient payment options.

Total amount due

Account number

Amount enclosed

202-109936101-001 TIME WARNER CABLE P.O. BOX 70872 CHARLOTTE, NC 28272-0872


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Page 2 of 2

Sidney L Graham Jr Amount Due On 09/06/13: $208.77 Account number: 202-109936101-001 Customer code: 4754 Statement Date: Aug 16, 2013


Previous balance Previous Balance Total previous balance Payments Payment Received - Thank You Total payments

continued from previous column 166.58 $166.58

Reach us at your convenience

In person 9810 Two Notch Rd Columbia, SC 29223 M, T, W, Th, & F 9am - 6pm/Sat 9am-2pm On Visit to pay your bill online, view FAQs/self-help options and chat with a live agent. Just have your customer code above on hand. Through your mobile device With our free My TWC@ app. Over the phone Call us anytime at 1-877-566-4892 and simply say "pay my bill" to pay your bill for free. Or you can speak to someone live with any questions about your bill.


-166.58 -$166.58


08/25-09/24 08/25-09/24 08/25-09/24 08/25-09/24

Current monthly services Turbo Double Play Plus 114.99 Includes:Broadcast Cable,Basic Cable,Digital Tier,DVR Service,Cinemax,Home Networking,Standard Internet,Turbo Internet Digital Cable Equipment (1 additional TVs) 10.95 Digital Cable Equipment 8.99 DVR Service (1 TVs) 12.95 Internet Modem Lease 5.99 Total current monthly services $153.87 Credits/fees Service Visit Fee Total credits/fees Taxes and fees Franchise Fee State and Local Sales Tax FCC Regulatory Fee - Video Total taxes and fees Total due on 09/06/13


39.99 $39.99

5.64 9.19 0.08 $14.91 $208.77

continued on next column

Pay online
Go green with online bill payment. Sign up at Have your account number and customer code ready, found on the top of this page.

Customer Information
Are you experiencing technical issues with closed captioning? Call 1-877-566-4892, email Want to write us? Address captioning related concerns to H. Dudash, Administrator, 13820 Sunrise Valley Dr., Herndon, VA 20171, email, or fax to 1-704-697-4935. To follow up on a written submission only, call 1-877-276-7432. If your check is returned, you expressly authorize your bank account to be electronically debited for the amount of the check plus any applicable fees. The use of a check for payment is your acknowledgement and acceptance of this policy and its terms and conditions. For information on any upcoming programming changes please consult the Legal Notices published in The State on the 1st and 3rd Wednesday of each month and on Time Warner Cable is an Equal Opportunity Employer M/F/D/V/Drug free workplace. For career opportunities at Time Warner Cable visit Unresolved Inquiries: SC Department of Consumer Affairs PO Box 5757 Columbia, SC 29250 1-800-922-1594

Pay By Phone
Make a credit card payment free of charge using our automated payment option at 1-877-566-4892; simply say "pay my bill". Use your Visa, MasterCard, Discover or American Express card.

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Save over $150 with IntelligentHome.

Time Warner Cable IntelligentHome is the complete security and home management system that puts you in control of your home like never before.
IntelligentHome is always on.
24/7 security and fire protection by our award winning 5-Diamond rated Emergency Response Center. Cellular and battery back-up included at no extra charge.

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Whenever your plans change, you can adjust your lights remotely so youre welcomed home with your favorite lights already on. Personalize settings so lights go on and off when youre on vacation.

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Call now and save over $150 1-888-892-1884

Plus Free Installation only available to current customers.

Ask how to get a $50 Visa Reward Card.
Subscription to a qualifying Time Warner Cable package and proof of switch from previous provider are required to receive a $50 Visa Reward Card. Reward card values are determined by customer eligibility and the package to which they subscribe. Customers must be in good standing and maintain all services for 90 days. Other restrictions apply. *Equipment purchase required. **$33.99 per month requires TWC Internet and another qualifying TWC service. Free Installation offer includes standard installation only. $150 savings claim based on standard Installation rate of $99 plus IntelligentHome retail rate versus promotional rate. 18-month contract required. Early termination fee may apply. Taxes and fees apply. Insurance discounts vary, contact your insurance provider for details. IntelligentHome may not be available in all areas. Not all features are available in all areas. Residential use only. Some restrictions may apply. 2013 Time Warner Cable Enterprises LLC. All Rights Reserved. Time Warner Cable and the eye/ear logo are trademarks of Time Warner Inc., used under license. Licensed by New York State Department of StateNYS Unique ID #12000302365, TWC Security Inc. d/b/a Time Warner Cable; NC: ASLB #583CSA; CA: ACO#7062; TX: B17430 Time Warner Cable 6400 Fly Road, East Syracuse, NY 13057, ACR-1762124 Customers who qualify for a Visa Reward Card must remain in good standing and maintain all services for 90 days after installation. Reward Card will be mailed approximately 4-6 weeks after the 90-day period. Full terms & conditions at Reward Cards may be subject to issuers separate terms & conditions. Limit one Reward Card per eligible residential service and this offer may not be combined with any other offers. To receive Reward Card, register within 30 days of installation, or by 11:59 p.m. EST on 10/31/13 (whichever comes sooner), at You must provide the Redemption Code, which you will receive via email and/or postcard, and upload a recent bill from your previous service provider showing the service(s) you are canceling. The Visa Reward Card is issued by The Bancorp Bank pursuant to a license from Visa U.S.A. Inc. The Bancorp Bank; Member FDIC. The Bancorp Bank is not affiliated in any way with Time Warner Cable and does not endorse or sponsor this offer. The Visa Reward Card is distributed and serviced by Interactive Communications International, Inc. as an authorized agent of either ITC Financial Licenses, Inc. or IH Financial Licenses, Inc. dependent upon the state where this Card is purchased. Terms and conditions apply. The Visa Reward Card may be used in the U.S. and District of Columbia everywhere Visa debit cards are accepted. The Card may not be used outside of the U.S. or the District of Columbia including Internet and mail or telephone order merchants outside of the U.S. or the District of Columbia. U38 ss7df016