WORKING WITH AND LEADING PEOPLE

ABSTRACT

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WORKING WITH AND LEADING PEOPLE Acknowledgement

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I would like to express my special thanks of gratitude to my teacher Mrs.Niluka samarakoon who gave me the golden opportunity to do this wonderful report on the topic

WORKING WITH AND

LEADING PEOPLE, Which also helped me in doing a lot of Research and I came to know about so
many new things. I am really thankful to her. Secondly I would also like to thank my parents and friends who helped me a lot in finishing this project within the limited time

I am making this project not only for marks but to also increase my knowledge. THANKS AGAIN TO ALL WHO HELPED ME.

WORKING WITH AND LEADING PEOPLE

Table of contents

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WORKING WITH AND LEADING PEOPLE Introduction

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Purpose To play a leadership role in driving economic and social development in Sri Lanka Vision To become the pre-eminent life insurance provider in Sri Lanka

Company history AIA Company Limited ("AIA"), Hong Kong acquired the entirety of the shareholding in AIA Holdings Lanka (Private) Limited who is the majority shareholder of AIA Insurance Lanka PLC ("AIA Insurance"), in December 2012. AIA also acquired a direct 5% of the shareholding in AIA Insurance in December 2012.

Through a voluntary offer declared to acquire the remaining shares of AIA Insurance held by minority shareholders, AIA also acquired a further 4.88% direct holding in AIA Insurance in May 2013.

Consequent to the above acquisitions of indirect and direct shareholdings, AIA now owns an effective shareholding of 97.15% in AIA Insurance Lanka PLC.

WORKING WITH AND LEADING PEOPLE

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Documentation to select and recruit a new member of staff

Recruitment Recruitment is searching for and attracting applicants external or internal for position vacancies. New people are found and brought into the organization. A recruitment process involves communicating with actual or potential position seekers, motivating them to apply and persuading applicants that they really want to come and work for the organization. The objectives are to attract applicants of the right quality in the right number. Selection The selection process is a later stage of recruitment. It involves choosing: Competent and qualified applicants suited to the position. New members of the organization.

Ethical Considerations for Recruitment and Selection Process The outcomes from a selection process, as with any system, can only be as good as the environment and the organizational culture in which they operate. The employees who are delegated with the responsibility of making decisions for recruitment, selection, promotions, transfers, and acting arrangements should Consider the ethical issues surrounding their decision making process. The ethical considerations involved relate to: The principles of merit (choosing the best person for the job); avoiding discrimination; and providing natural justice and fair treatment

Initial step responses to job advertisement Set application Sort list for interview Invitation for the interview Interview (structured, unstructured) Medical test Selecting Work-study 5

WORKING WITH AND LEADING PEOPLE

Job description

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Job Description - Marketing Assistant

Job title: Marketing Assistant Salary: Competitive plus benefits Reporting to: Marketing Manager Hours of work: 37.5 hours per week. Usual working hours are 8.30 am 5.00 pm, Monday to Friday.

Duties and Responsibilities Marketing campaigns and database management Identify companies within different target markets as agreed with the Marketing Manager and perform market research as required Keep the marketing database up-to-date, importing new data, updating records and performing the necessary cross checks Prepare partner briefing packs prior to prospect appointments Prepare marketing statistics Electronic and digital filing as required Assist with the collation of information for promotional literature. Writing articles and promotional material for the company

WORKING WITH AND LEADING PEOPLE

Person specification

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Personal Specification: Assistant marketing Manager

Essential Experience 3 Years experience in working Experience of managing marketing team Experience of marketing activities Experience of monitoring and reporting tight deadlines

Essential Skills and Knowledge Effective financial management skill Proven ability to lead, manage and motivate Project management skill Excellent organization skill Ability to work in wide variety of cultural contexts

Essential Aptitude Committed to high quality standards Ability to establish effective working environment Excellent communication and interpersonal skills Self-motivated and flexible to work

WORKING WITH AND LEADING PEOPLE

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The impact of legal, regulatory and ethical considerations to the recruitment and selection process
Legislative Provisions Local Governments need to be aware of the legislative provisions which impact on the recruiting process. The City is subject to a combination of Commonwealth and State laws which are outlined below: The relevant Commonwealth legislation impacting on the recruiting process is the: Fair Work Act 2009 Age Discrimination Act 2004 Human Rights and Equal Opportunity Commission Act 1986 Equal Opportunity for Women in the Workplace Act 1999

The relevant Western Australian legislation is the: Local Government Act 1995 Equal Opportunity Act 1984

It is important to be aware of the requirements of Section 5.40 in the Local Government Act 1995 in relation to principles of recruitment of Local Government employees.

Sex discrimination act 1995/91 SDA(1975) and its amendments outlawed certain types of discrimination on the grounds of sex, marital status, maternity or pregnancy National minimum wage British workers entitled to receive the national minimum wage minimum wage is the minimum hourly amount. There are different levels of the national minimum wage, depending on your age, whether you are an apprentice.

WORKING WITH AND LEADING PEOPLE

Equal pay act 1970

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This is the gender discrimination in the first major attempt. It is specifically designed to prevent discrimination between men and women in employment terms and conditions. Disability discrimination acts 1995 and 2005 Previous disability legislation narrowly focused on employment for the disabled, does not solve the problem of discrimination.

Sri Lankan acts Shop an office act 1968 Wages bard ordinance

WORKING WITH AND LEADING PEOPLE Take part in selection process

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Human Resource Manager is the person who handles personnel decisions including recruiting an employee who is needed for do a particular job. If an employee going to leave the organization it is HR Manager Responsibility to find a replacement for the available job role. Replacement Review the tasks which are performed by previous Assistant Finance Manager and also decide whether it is required ant further changes is required for the job to perform.

Experience which is required to perform the tasks Work which is carried out by the previous employee Tasks which needed to be added and removed for the job Working Hours

Develop Job Description

Production job description is the core of a successful recruitment process. From the job description, Development and evaluation of interview questions. A well-written job description should include the following factors, Make a lasting impression to the candidates Clearly mention the level of qualifications and responsibilities required

Develop Recruitment Plan For each job positions it is required a documented recruitment plan. A well-structured recruitment plan will help to find the best qualified candidate. 10 the applicant must be mailed or e-mail address ranges resume - billing period Starting from the date of advertisement of working days to be printed. Advertising - a variety of sources both internal and external to Attract employees needed.

Select by Resumes or CV To ensure that needs to be selected for an interview or to be evaluated by one of the applicants who More personal, in order to minimize the potential for individual unfair

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WORKING WITH AND LEADING PEOPLE

Review Applicants

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All applicants will be reviewed and considered. Need to select highest quality applications which is relevant to the job.

Interview To-face interviews and questions about Assistant Finance Manager And to ensure that candidates are suitable and qualified to perform the work. In this process is completed all of the Need information for employees and employers need and sorting out wages and Grant procedures and rules of the organization.

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WORKING WITH AND LEADING PEOPLE

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Own contribution to the selection process

The role of Assistant Human Resource Manager is to first find out the which job role is vacant, in this Assistant Finance Manager going to resign so need to select a qualified employee for this place. You then need to design a recruitment program. Here you need to create a job description. By design It is necessary to give to give the desired erected media advertising staff. For advertisers The use of print media, and social media to reach your advertising goals candidate. In this Qualifications and experience mentioned, you need to perform assistant financial needs Manager Positions. After the required qualifications that have been suitable candidates will apply to work By e-mail, which will be referred to jobs in the advertisement. Finally, not least the highest contribution to the human resources manager should be included in the induction training program conducted selected employees. To do this, you should budget for the entire orientation program. This is a daunting task, Human Resources Manager. The human resource manager must contribute and put their efforts throughout the selection process In the interview asking the candidate on relevant questions and evaluate whether he/she will be suitable. After one candidate is sorted out from the interview call him/her for finalizing what is he/she expecting from the organization and what organization expecting from him/her and finalizing all the deals like salary and accommodation.

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WORKING WITH AND LEADING PEOPLE

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Factors involved in planning the monitoring and assessment of work performance

Performance evaluation is a process to measure job performance of employees, Productivity. Performance management plays a critical role in the success or failure the organization. Low turnover effective performance evaluation system established and growth Efficiency of the staff. This is why it is important to evaluate the performance. Ongoing monitoring and evaluation of the performance of the Assistant Human Resources Manager. Human Resources Managers Clubs By analyzing the performance giving feedback and give suggestions to help improve Performance. According to this time given the task to support and work with other team members Schedule assistant to new issues of human resource management, to see how versatile and uses it

The main role is to support the work of time and human resources manager. It is also working given. Works as a team to prepare job descriptions, questionnaires, etc., and to assess whether it is right or wrong, and make the necessary changes.

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WORKING WITH AND LEADING PEOPLE

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Plan and deliver the assessment of development needs of individuals

A thoughtful staff performance appraisal process will help to stimulate the participation of Organization of employee engagement. It can also help individual behavior more closely, and to establish A better working environment. As a financial manager needs to allocate funds for marketing activities carried out. Provide the necessary funds will help motivate the marketing manager.

Setting goals: Goal is important; it is expected to tell what the manager. This is a very important set of Clear link between employees and their ability to target tissue, between the effects Complete its mission. Providing feedback: Once the target has been set of financial managers should provide constant feedback throughout Process and how marketing manager in achieving the goals. Reviewed annually: At the end of each task to conduct performance appraisal finance manager, basically In short, the entire task of informal conversations and feedback occurred. Performance Review the objectives and performance. Career Development Plan: Once a formal performance review is completed, assistant Marketing Manager will be told create a career development plan for you. This will include the ability and specific He will deal with development activities.

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WORKING WITH AND LEADING PEOPLE Evaluate the success of assessment process

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The main purpose of the evaluation process done in order to improve employee learning. This makes the Evidence-based decisions about the curriculum. During the evaluation process, which provides Evidence to enable them to improve their effectiveness? The assessment also helps to assess whether Assistant Marketing Manager to achieve the desired goals and to provide information, Improving the work role. Make the evaluation process will provide data that will help financial management and organization Informal decision making role in terms of work, and look for the region improved. Goals and objectives of the evaluation process is determined by a continuous collection and processing Analyze data and make necessary changes to improve. This process requires to schedule a regular assessment of all aspects.

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WORKING WITH AND LEADING PEOPLE Conclusion

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WORKING WITH AND LEADING PEOPLE References

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